Vizag Smart City. Command & Communication Center Stakeholders Consultations. Greater VISAKHAPATNAM Smart City. Corporation Limited (GVSCCL)

Transcription

1 Vizag Smart City Greater VISAKHAPATNAM Smart City Corporation Limited (GVSCCL) 21st October 2016 Command & Communication Center Stakeholders Consultations

2 Table of Contents CM s Vision Journey so far Current state Envisaged state Key learnings from innovation workshop Way forward

3 Introduction

4 Introduction A New Vision for Vizag SCP A Resilient and Healthy Metropolis for PEOPLE The city of destiny is envisioned to become a leader in sustainability, healthy living, equality and innovation..liveability..

5 Honorable CM s Vision for the State Technology is making real time governance possible Taking another step in leveraging technology for maximum governance, the state have launched an integrated Command & Contol Center (CCC). The CCC, which primarily serves as an e-government centre, will also serve as a disaster management centre, housing several departments, including APPCB, Revenue, Tourism & Police among others, and respond in a coordinated manner during an emergency. It will eventually include more services. This is our first step towards integrating all services in the state and monitoring their delivery. The State of the art centralized CCC is a governance-transformation initiative that will soon enable far-reaching benefits to the community.

6 PAN CITY INITIATIVE E-Governance + Disaster and Emergency Management What is smart today may not be smart tomorrow TIME AND PLACE SPECIFIC SMART SOLUTIONS

7 Pan City - Project Taking into account the global concern on climate change and climate resiliency our approach gives due consideration to Resiliency in a city such that climate related challenges are adequately addressed in order to minimize the loss of life and damage to city infrastructure. Health and Wellbeing of PEOPLE has been given due importance. In order that extreme climate events do not disrupt the lives of the Citizens due to failure of service delivery, Vizag Smart City Pan-City proposal focuses on Disaster Management & preparedness + E-Governance. Do more with less

8 Pan City - Project With a view to enable an intelligent, data driven and people centric smart city, the PAN City proposal of Vishakhapatnam is a single proposal that combines effective e- governance with enhanced disaster management system. ICT-enabled Central Command & Communication Center capable of communicating with other city systems such as early warning systems, emergency response forces, utilities (energy, water and sewage SCADA systems), transportation, city surveillance, citizen engagement platform. The benefits of the solution will be measured from two perspectives: In times of disaster: The solution will improve the response time, coordination amongst various agencies and faster restoration of services post disaster. In day-to-day non-emergency scenarios: The solution will improve the response time of GVMC officials towards citizen complaints, which in turn will lead to citizens using the system more frequently.

9 Draft Vision for Vizag CCC To improve citizen service delivery through seamless integration and proactive monitoring of department services, and to provide Common Operating Picture (COP) to GVMC and participating agencies within the Visakhapatanam District, respond effectively to disasters, manage crisis situations in a collaborative manner, improve public safety, and protect property.

10 Mission of CCC In Disaster Situation In Normal Situation To provide for accurate early warnings to all stakeholders and ensure their effective dissemination To forecast impact of disasters and help mobilize resources upfront, evacuate people from high impact areas and in turn minimize casualties and service outage during disasters. Carry out competent Emergency Operations Management To improve the response time, coordination amongst various agencies during disaster and faster restoration of services post disaster. Improve community/citizen understanding of risks in order to enhance their resilience in the face of disaster Enable better functioning of city administration in daily operations Improve response time towards citizen complaints, which in turn will lead to citizens delight and satisfaction Enable various channels/online tools for citizen interactions with civic administration for issue reporting and resolution Enable better inter-agency coordination, within various administrative bodies to improve service delivery and governance transparency

11 Leveraging ICT Framework for Better Services Leverage information to make better decisions Civil Admin Planning Anticipate problems to resolve them proactively Healthcare Transportation Development Services Governance Services Education Human Services Infrastructure Services Energy and Water Coordinate resources to operate effectively Prepare for problems to lead quickly and effectively when they inevitably arise Social Services Public Safety

12 Benefits of CCC Lesser Response Time Collaborati ve Governance Cross functional Intelligence Optimized Operations Benefits of CCC Minimum manual interventio n Enhanced urban service delivery Increased Resilience Standard operating procedure

13 Journey thus far. Requirement gathering - September 2016 Current assessment for Command and Communication centre - September 2016 Ideation workshop with key stakeholders September 2016 Draft Vision for CCC Development October 2016 Innovation workshop with SIs and OEMs October 2016

14 Overview of Current CCC Setup (pilot project) GVMC has established an 8-seater Command Center in its main office. The Center was established in July 2016, in a room of 15x15 feet size, has 8 cubicals and a video wall of Television Displays in 5x2 formation.

15 Overview of Current CCC Setup

16 Overview of Current CCC Setup Honorable Chief Minister of AP Sri N. Chandra Babu Naidu garu launching the Command & Control Center June 25, 2016

17 Overview of Current CCC Setup Convergence of all city applications through an enterprise portal Live city operational dashboards by integrating data from various departments City surveillance on video wall with on screen alerts for important events Live incident monitoring and remote support to field crews Real time analytics on live data streams and complex event processing to predict issues and be forewarned

18 Features currently available Note: Some features are under development Pilot Phase Proposal City wide applications integration Data collection and aggregation Reporting and visualization Data analysis and incident generation Incidents resolution workflows Surveillance and command Note: * Later phases to cover integration of more applications, predictive analytics, advanced control, war rooms, field control and guidance, emergency manoeuvres, etc.,

19 City Wide Systems & Sensors Today Sr No System Sensor/Endpoint Details 1 Vehicle Tracking 400 Garbage Vans 2 Street Light 5000 Switches, 1 Lakh lights 3 Water SCADA 72 Bulk Consumers 4 CCTV 100 camera (PPP model) 5 Beach Safety 1 camera 6 Weather/ Pollution 2 stations (AQ 8 parameters)

20 City Wide Systems & Sensors Today & Tomorrow Sr No System Sensor/Endpoint Details Expansion Sensor/Endpoint Details 1 Vehicle Tracking 400 Garbage Vans 500 Garbage Vans GPRS (Cellular) 2 Street Light 5000 Switches, 1 Lakh lights 1.1 Lakh lights GSM 3 Water SCADA 72 Bulk Consumers 2 Lakh Consumers GPRS (Cellular) 4 CCTV 100 camera (PPP model) 1500 Camera Metro OFC (Stanpower) 5 Beach Safety 1 camera 50 along across 3 beaches Metro OFC (Stanpower) 6 Weather/ Pollution 2 stations (AQ 8 parameters) 2 stations (AQ 8 parameters) FTP (Manual)

21 CCC Main Room Requirement Sr No Area Current Capacity Required Capacity 1 CCC Operator Positions 8 ~30 2 Server and Networking Area for CCC Infra Not available Required (6 racks approx.) 3 Videowall Smaller Area Bigger Area, with Separate Display units 4 Ancillary and supporting area for Admin, Back-office, Call Centre etc 5 Workstation with 3 Display monitors in ergonomic design Not present Required (around 5000 to 6000 sft overall requirement) 8 workstation with 1- display Around 30 workstation with 3 display 6 Operator Seating Arrangement 8 positions (office cubical style) Control-room style seating arrangement for 30/40 positions

22 Illustrative Layout of CCC Video Wall Conference/ War rom Utilities Main Ops area NOC Pantry

23 Illustrative Layout of CCC Managers Cabins Meeting Room Admin/ Helpdesk Centre-in- Charge Slide 23

24 Key Stakeholder Involved SWM, Water Dept Fire Department Citizen / Mass Media Police Department Public Address System Social Media Analytics for key stakeholders Health Department Key Stakeholders Structured & Unstructured Data Provided Data Output for stakeholders Display Signboards Integrated Data Consumed Transport Department Met/Pollution Control Education Department Lighting/ Power Data processed, analysed and disseminated at CCC Internal communications Mass messaging service 24

25 Innovation Workshop - Oct Highlights

26 Innovation Workshop - Highlights Invitation to 30+ Industry Specialists Knowledge Sharing & Lessons Learnt from Indian Context SIs/OEMs and 80% (20+ vendors) participation # System Integrators 1 L&T 2 Wipro 3 Honeywell 4 HP India # OEM Solution 1 IBM CCC Software 2 Cisco CCC Software, N/W Equip, Video Solu. 3 Schneider Electric CCC Software, Sensors, Electricals 4 ESRI GIS System 5 HP Enterprise Various Solutions 6 Ericsson Various Solutions 7 MapmyIndia GIS Solutions 8 Microsoft Software 9 Siemens CCC Software 10 Trinity Mobility CCC Software, GIS 11 3M Display Solutions 12 Netapps Storage Solutions 13 Delta Videowalls 14 Reliance Comm Network Services

27 Innovation Workshop - Sectors Covered Citizen Services Disaster Management Solutions GIS Solutions Transportation Environment Digital Signages Smart Poles

28 Way Forward Focus group discussion with GVMC Departments & other stakeholders Last week of October Operationalization of existing CCC First week of November DPR & RFP for CCC 30 th November 2016 Selection of vendor End of January 2017 Project Kick-Off by selected vendor February 2017

29 Thanks