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1 1. SWARNA TECHNOLOGY PVT. LTD. 1

2 AT The Begining Swarna Technology Pvt. Ltd., established in the year of 1999 is one of the Group company of Core Jute manufacturing Field with turnover of more than 200 corers of Indian Rupees, had Started operations as a In-house computer maintenance and Software Solution services company with a manpower of 12 number for all Jute, Cotton, Bio-technology, Tea Industry and Real Estate Divisions. We had our Service Station at our Parent Organization THE EMPIRE JUTE CO. LTD., NELLIMARLA JUTE MILLS CO. Ltd. And JAGRATI TRADE SERVICES PVT. LTD.. Since then we have come a long way from In-house computer maintenance and Software Solution services company to an IT Services Company with a difference, and it is not only on paper we have many success stories that can support our statement. Now WE Swarna Technology Pvt. Ltd. is a information technology (IT) services company. The Company operates in three segments: IT Infrastructure Management Segment, IT and IT Enabled Services, IT Products. The IT Infrastructure Management Segment provide Break-fix and Facilities Management Services Module comprising of Systems Management, Network management, Desktop Management etc. The IT Services segment provides IT and IT enabled services that are delivered over telecom or data network to a range of external business areas. Examples of such business process outsourcing (BPO) include customer service, webcontent development, back office management and network consultancy, Network Designing, Network Implementation, Network Security and System Integration as per the requirement of the customers. The IT Products segment sells a range of personal desktop computers, servers, notebooks, Network security Products, network storage Products, Video Conferencing Products. The Company is also a value added reseller of desktops, servers, notebooks, storage products, networking solutions and packaged software. IT & IT Enabled Services Segment NETWORK Management & Security IT Infrastructure Management Segment IT Products Segment SWARNA TECHNOLOGY PVT. LTD. 2

3 We are with experienced professionals ready and committed to provide you IT services to turn your Concept into Reality, and Bringing your Future... Today. Our Mission is to provide great business values and optimized solutions needed by our clients to achieve highest standards of Services and Solutions delivery capabilities by building a Competent, Highly skilled, Well integrated & Continuous learning organization and finally improve our stakeholders quality of life.. Yet, we have Vision to be the one of the top Players in Indian IT Industry. Our values determine how we treat our people, clients, and partners. They define who we are and how we do our jobs. It also help us to work together in the most effective way. We are a Client Focused organization with clear value System inculcated to ensure `Customer Satisfaction and a culture where we work as a PARTNER & NOT AS a VENDOR to our customer. Our values are: Added Value Customised And Cost Effective Solutions Consistency Competency And Professionalism Client Forever Committed And On Time Delivery Integrity & Honesty Innovative Quality Pool of Manpower Our Human Resources are our most valuable resources. We believe that outstanding customer service is possible only when technical knowledge derived from experience is coupled with enthusiasm and constant quest for excellence. We believe that talented, inspired and motivated people can accomplish extraordinary results. In order to accomplish a goal, we must select, develop and retain the right people. We accomplish this through a constant focus on building the people culture of our company, supported by a philosophy that the role of leadership is to create an environment for people to be successful. Our success depends on the achievement of each individual in our company. We provide challenges and opportunities, wherever possible for our employees in order to foster positive personal and technical growth. SWARNA TECHNOLOGY PVT. LTD. 3

4 We have an Organized Departmental Matrix as per the diagram below : Management Representative Business & Marketing, Sales Department Human Resources Department Technical Department Accounts & Finance Department Purchase Department. Pre Sales Department Design & Development Department Implementation Department SLA Department ,83, ,61, ,89, Our Group Turnover SWARNA TECHNOLOGY PVT. LTD. 4

5 We help companies to meet their business objectives by enhancing their daily business activities with the right IT strategies and methods to implement them. We Provide Custom Solution, In various fields of IT Infrastructure, IT & IT Enabled Services, IT Products specifically designed to meet companies unique business requirements. We work closely with our clients not only documenting their requirements but also becoming their partner in providing optimized solutions for their variety needs. Our Services. We deliver the best of breed solution from mature and proven technology. Swarna Technology creative development teams have experienced in developing solution in various field of IT Infrastructure, IT Products and IT & IT Enabled Services Segment. Complex technologies and changing business environments are among the main challenges organizations face on their path to growth. Understanding the complexities of the IT environment, we extends our expertise to ensure that the technology is in line with our Client business objectives no matter the size and nature of the organization. We offers 3 Vertical services and 1 Horizontal services. These services are spread across Technology Domains and Professional / Facility Management Services. OUR SERVICES IT INFRASTRUCTURE MANAGEMENT SERVICES IT ENABLED SERVICES PRODUCTS SALE NETWORK INTEGRATION. ( DATA, VOICE & VIDEO ). NETWORK SECURITY DESIGNING AND IMPLEMENTATION. SURVILANCE DESIGNING AND IMPLEMENTATION. STORAGE & BACKUP SOLUTION DESIGNING & IMPLEMENTATION. MAILING SOLUTION AND IMPLEMENTATION. CUSTOMISED SOFTWARE DESIGNING, DEVELOPMENT AND IMPLEMENTATION. HTML/XML CONVERSION. E-BOOK PUBLISHING. DATA ENTRY / DATA PROCESSING. SCANNING / OCR / INDEXING. ONLINE DATA ENTRY. FORM PROCESSING. DOCUMENT MANAGEMENT. VSAT AND VSAT BROADBAND SERVICE. NETWORK SECURITY APPLIANCES. NETWORK PASSIVE COMPONENTS (LIKE UTP CABLE, FIBRE CABLE, I/O & OTHER COMPONENTS). NETWORK ACTIVE COMPONENTS (SWITCH, ROUTERS, WIRELESS ROUTERS, WIRELESS ACCESS POINTS). VOICE AND VEDIO COMPONENTS ( IP PHONE, VEDIO CONFERENCING COMPONENTS, SURVILLANCE CAMERA ETC.) SERVERS & STORAGE DEVICES. FACILITY MANAGEMENT SERVICES ( AT SITE / REMOTE ) SWARNA TECHNOLOGY PVT. LTD. 5

6 NETWORK INTEGRATION (DATA) YOUR NETWORK IS UNIQUE We don't believe there is a one-for-all IT network solution for anyone. Networks are entirely unique to an organisation; almost like a finger-print. Data Integration stays abreast of all the latest developments in technology so we can implement solutions that work in your environment. We can make your applications run faster, reduce your operational overheads, improve your security and mitigate your risks. Above all, we are focused on the outcome you need to achieve for your business. Having a sound network infrastructure is a fundamental delivering the applications which make your business efficient, competitive and adaptable. Data Integration can design, prove and implement the right solution to meet each need for performance, reliability and quality of service to ensure dependable delivery of voice, data and multimedia services. It is our responsibility to find solutions that address today s and tomorrow s problems, to understand the pressures on organisations and to translate technological advances back to our customers to support their strategy. If you want an IT network infrastructure solution, we can help you in the following areas: IT INFARSTRUCTURE SUPPORT Swarna Technologies generally offer "plan design-implement operate optimize" services across all the elements of the IT infrastructure life cycle and processes. This includes managed infrastructure services such as data centre design, migration and roll out planning, process design, service delivery structure design, implementation and roll outs as well as day today operations across the entire range of infrastructure elements such as servers, storage, databases, end user devices, network devices, security devices, webservers, applications, data processing, data entry and infrastructure processes, applications and tools Workplace Services Data Centre Service Network Transformation Information Security Services Integrated Operations Management Services System Integration Server Administration and Support SWARNA TECHNOLOGY PVT. LTD. 6

7 DATA CENTRE SERVICE Swarna has always been at the centre of cloud and virtualization technologies, assisting enterprises to drive business growth and enable superior digital experience. Our vision of the 21st Century Enterprise is that of a modern IT data centre equipped with serviceoriented and secure data centre infrastructure services. We assist customers in adopting best-in-class, next generation hybrid data centre architecture to enhance agility. This allows IT the freedom to create united and secure data centre services and experiences for users. At the core of our data centre services lies IT service management process automation and service orchestration. We have a wide range of service offerings across data centre management portfolio - comprising Data Centre Operations, Data Centre Transformation, Data Centre Automation, and Cloud Services. Additionally, our add on service provides solutions by employing disruptive technology, flexible commercial models, and global delivery models to drive value to business, end users, and IT. By deploying these data centre services, businesses are able to build competency to provide DC, cloud transition, migration, consulting, and system integration operations services worldwide. This paves the path for future-proof and hybrid cloud infrastructure. For end users, such data centre infrastructure management solutions ensure enhanced agility, thereby facilitating the delivery of more automated and responsive business service. With strong automation and process frameworks, end users can be assured of proficient and verified reference architecture based solutions. Our offerings for data centre infrastructure management help IT reduce the total cost of ownership (TCO) and enhance operational excellence. In a controlled infrastructure with defined software, service-based process integration can be ensured. NETWORK SERVICES Modern enterprises are embracing digitalization as a business model exploring innovative sources of revenue such as IOT, big data analytics, and M2M. The consequent increase in data volumes necessitates an overhaul of existing network infrastructure and the implementation of robust network applications services. A modern network must be 'open' yet secure, agile yet scalable, and easy to govern while supporting real-time upgrades. Organizations must consider emerging technologies, such as the Cloud, as part of their digital journey. At Swarna, we have an experience-driven service delivery approach, bridging the gap between advanced tools and tangible outcomes. We are globally recognized for our network transformation initiatives: Ensured customer satisfaction for several OEMs and telecoms worldwide Completed many network systems integrations, with more than 5 years of experience Network Automation SWARNA TECHNOLOGY PVT. LTD. 7

8 Local Area Network (LAN) Integration / Management. Local Area Network Integration / Management covers Integration / support and maintenance of end-to-end LAN infrastructure comprising of devices such as designing of network Connectivity, Laying of Cables, Integration of hubs, switches, firewalls, load balancers and monitoring of the LAN infrastructure. Wide Area Network Integration / Management WAN Integration / Management covers the provision of circuits, connectivity Integration / Management, support and maintenance of end-to-end WAN, MAN, Internet, MPLS, P2P links, infrastructure comprising of devices such as Routers, ISP equipments, WAN accelerators, Link Encryptors, VPN concentrators and monitoring of the WAN infrastructure. Data Centre Network Integration / Management DC network Integration / Management covers support and maintenance of end-to-end DC network infrastructure comprising of devices such as switches, firewalls, load balancers and monitoring of the DC network infrastructure. The DC network support covers monitoring, management, performance and capacity utilization of each device and report. Wireless Data Network Integration / Management Wireless network Integration / Management covers the support and maintenance of end-to-end Wireless data network infrastructure comprising of devices like wireless routers, Wireless access points, Wireless network adapter and monitoring of WLAN infrastructure. NETWORK INTEGRATION (Voice) Technology such as Computer-Telephony integration (CTI), IVR, Unified Messaging, enhanced multimedia collaboration and enabling mobile workplace are making IP Telephony mandatory in every organization. IP Telephony is not about reducing call charges, but the way your business is conducted by integrating and improving communication. IP networks have evolved and today offer you better reliability, security and flexibility thereby delivering greater performance. We prepare your IP telephony network to handle your voice service over one high-speed platform, helping to enhance efficiency and business value. Integration / Management of Voice Networks This Network Service covers end-to-end support and maintenance of Voice/VoIP systems infrastructure comprises a host of devices and systems such as PBX, Call manager, Voice mail server, Unity systems, call managers and monitoring of Voice and VoIP network infrastructure. SWARNA TECHNOLOGY PVT. LTD. 8

9 NETWORK INTEGRATION (Video) Videoconferencing uses telecommunications of audio and video to bring people at different sites together for a meeting. This can be as simple as a conversation between two people in private offices (point-to-point) or involve several sites (multi-point) with more than one person in large rooms at different sites. Besides the audio and visual transmission of meeting activities, videoconferencing can be used to share documents, computer-displayed information, and whiteboards. Now a days, it is very much requirement for your business to reduce cost and time of meeting and to take faster decision. We Integrate And Supply The components required for a videoconferencing system include: Video input : video camera or webcam Video output: computer monitor, television or projector Audio input: microphones, CD/DVD player, cassette player, or any other source of PreAmp audio outlet. Audio output: usually loudspeakers associated with the display device or telephone Data transfer: Analog or digital telephone network, LAN or Internet Computer: a data processing unit that ties together the other components, does the compressing and decompressing, and initiates and maintains the data linkage via the network. There are basically two kinds of videoconferencing systems: 1. Dedicated systems. There are several types of dedicated videoconferencing devices: 1. Large group videoconferencing are non-portable, large, more expensive devices used for large rooms and auditoriums. 2. Small group videoconferencing are non-portable or portable, smaller, less expensive devices used for small meeting rooms. 3. Individual videoconferencing are usually portable devices, meant for single users, have fixed cameras, microphones and loudspeakers integrated into the console Desktop systems are add-ons (hardware boards, usually) to normal PCs, transforming them into videoconferencing devices. A range of different cameras and microphones can be used with the board, which contains the necessary codec and transmission interfaces. Most of the desktops systems work with the H.323 standard. Videoconferences carried out via dispersed PCs are also known as e-meetings. SWARNA TECHNOLOGY PVT. LTD. 9

10 NETWORK Security Design & Implementation How secure is your network? Are you aware of potential threats? Have you taken measures to ensure your business data remains uncompromised? Firewalls prevent undesired network communication to and from the internet. By only letting acceptable and legitimate network traffic through, your business network is protected from unauthorised access from outside your network, and keeps the content of your network protected. Antivirus software constantly scans your data for infections caused by viruses, spyware and other malicious software on the network. Signature files are used to check file attributes against known malicious threats. These signature files are updated automatically and constantly, provided a valid license is held with the antivirus provider. Passwords are one of the most important parts of network security. If a password is compromised, your data can be easily accessed, and even taken off the network. It is imperative that password complexity policies are adhered to. SWARNA Technology can advise on, and assist you to develop, the best network security to ensure that your critical business data remains secure and that your business is never compromised. SWARNA TECHNOLOGY PVT. LTD. 10

11 STORAGE & BACKUP SOLUTION Your data is vital for you...you don't want to lose it...you are dependent on it for youvr work or for your personal record keeping. If you have an Internet broadband connection, as most people today have, then an online backup service might be right for you. Today... this has become an easy solution which is both cheap and convenient! Securing your data in today s world is a must! One day you can be infected with a virus or your hard drive can stop working. That s when you will thank yourself that your computer information has been securely stored on a backup. Act before a disaster happens! Not after it happens! Well, you do take data backups of your system? Don t you? Finding out the right data backup solution just for you can be confusing. Your need depends on what you want to backup, how you want to backup it up and on what type of computer or network you are using. Today it can be difficult to choose the right backup solution that you need. Not because they are difficult to find, but because there are too many of them. Are you looking for an data backup solution? What should you backup? How should you backup? Broadly, storage is divided into Backup (Standalone DAT, LTO, Autoloaders, Tape Libraries& Virtual tape Libraries, Disk based Backup). Storage (NAS, Stand-alone Disk-storage, ISCSI-SAN, FC SAN, Unified Storage solution, Blade storage and enterprise class SAN solution). SWARNA offers integrated consolidation solutions that can help your organization standardize and simplify your storage environment in a flexible and systematic way. Application Consolidation Backup consolidation Online and SAN Consolidation Unified Infrastructure Management Storage virtualization SWARNA TECHNOLOGY PVT. LTD. 11

12 MAILING SOLUTION & IMPLEMENTATION In today s business environment people required prompt and fast organizational and inter organizational communications. To suffix this mail and messaging solution provide significant role. Communication becomes one of the vital parts for corporate world. The flow of s and important data is very high to corporate professionals. So they need to have such facility which connects them to their mailbox anytime anywhere even on mobiles. Not only corporate professional require this facility, people also need it for personal and social uses. By availing corporate solutions or personal solutions one can save a lot more time. It is really helpful in keeping your track fast on today s fast track life. Another good thing about facility is that it comes in a very little price. So whether you are professional or not you are going to love this facility. Nowadays mobile are also launching with many great features due to which using of electronic mailing becomes easier. Most of today s mobile are compatible with personal or corporate features. Easy sending to multiple recipients can be performed amazingly by latest mobiles. With the help of corporate services in India, Small businessmen can provide a great connected environment to their clients and employers and can have full report of their works and other recourse all the time. Benefits which can be achieved by availing corporate service By taking this facility, it is for sure you are improving your communications between your clients, partners and employees. Make your organization full of IT enabled features with corporate solutions. Provide enhanced worklife to your employers. It is also a big reason for saving of lots of time so that you can focus more on other works too. More than that your employees can also get more time to take care on other works. By including wireless mobile ing service for working purpose you can decrease your deployment cost. You really don t need to buy expensive mobile phones like PDA and smart phones. More than that you can also save costing for monthly subscription for accessing of other s server. Corporate service is the real solution for communications issues. SWARNA can propose mailing solution which will have an easy to use with simplified user interface and an enterprise ready, browser based communication suite. Users can read, send and organize messages and manage and share calendars, contacts, tasks and notes with the standards complaints. The solution is based is on open source components to provide cost effective price with superior performance. SWARNA TECHNOLOGY PVT. LTD. 12

13 IT Support & Services ITES, Information Technology Enabled Service, is defined as outsourcing of processes that can be enabled with information technology and covers diverse areas like finance, HR, administration, health care, telecommunication, manufacturing etc. Armed with technology and manpower, these services are provided from e-enabled locations. This radically reduces costs and improve service standards. SWARNA offers high quality ITES Services, with consistently reliable and cost effective Business Outsourcing Services. Versatile integrated services cover a complete span of Content Conversion, Data Processing & Management, Transaction Processing and Document Management Solutions & Services. The services includes: HTML/XML CONVERSION. E-BOOK PUBLISHING. DATA ENTRY / DATA PROCESSING. SCANNING / OCR / INDEXING. ONLINE DATA ENTRY. FORM PROCESSING. DOCUMENT MANAGEMENT. SWARNA TECHNOLOGY PVT. LTD. 13

14 Facility Management Services SWARNA manages clients technology infrastructure from availability, performance and security perspectives. This incorporates review services along with the manage suite when handling large and complex technology infrastructures. In order to satisfy the requirements of our customers infrastructure management, SWARNA has developed knowhow in the field of facilities management and offer customized support services. We ensure that the customer s equipment s are in top operational condition and that they are receiving services in a prompt and organized manner. We offer Facility management services to organizations that choose to outsource their facility management operations in lieu of maintaining their own facility management personnel and resources. Our facility management services comprises of: Program Management Service Desk Management Server / Systems Management Desk-Side Management Network (WAN & LAN) Management Database Management Application Support Mail Management Asset Management Our Facility Management services enable clients to: Focus on their core business Reduce total cost of operations Guaranteed accessibility of systems Better uptime of IT infrastructure Application and tools for immediate deployment Operational efficiency SWARNA TECHNOLOGY PVT. LTD. 14

15 OUR CLIENTS SWARNA TECHNOLOGY PVT. LTD. 15

16 OUR PARTNERS SWARNA TECHNOLOGY PVT. LTD. 16

17 OUR LOCATIONS INDIA DELHI ITANAGAR GUWAHATI RANCHI KOLKATA BHUBANESWAR MUMBAI VISAKHAPATNAM BANGALOR HYDERABAD SWARNA HEAD OFFICE SWARNA PLANNED OFFICE SWARNA PRESENT OFFICE SWARNA TECHNOLOGY PVT. LTD. 17