Pinellas County. Business Technology Services. BTS Board Meeting April 19, 2018

Transcription

1 Pinellas County Business Technology Services BTS Board Meeting April 19, 2018

2 Agenda 1. Call to Order (Commissioner Welch, Chair) 2. Designation of Voting Members (Commissioner Welch, Chair) 3. Action Item: Approval of Meeting Minutes (Commissioner Welch, Chair) BTS Board Meeting February 12, Citizen Comments (Commissioner Welch, Chair) 5. Action Item: BTS FY19 Strategic Plan (Jeff Rohrs, BTS CIO) 6. Action Item: BTS FY19 Budget (Jeff Rohrs, BTS CIO) 7. Action Item: BTS FY19 Decision Packages (Jeff Rohrs, BTS CIO) 8. Action Item: Presentation of TSC Charter (Chris Short, TSC Chair) 9. Discussion Item: Centralized System (Belinda Huggins, BTS Director) 10. Discussion Item: Cybersecurity Workshop (Jeff Rohrs, BTS CIO) 11. Discussion Item: CIO Goals and Department Plan (Commissioner Welch, Chair) 12. Discussion Item: BTS Board Open Items 13. Adjournment 2

3 BTS 2019 Strategic Plan 3

4 4

5 BTS Strategic Goals Outstanding Customer Service Mature Governance and Sustainability Efficient Service Delivery Talent Management and Development Financial Stewardship 5

6 BTS Narrowed Mission Focus on Enterprise Services Infrastructure Excellence Cybersecurity Enterprise Applications Opportunities Open Data Application Integrations User Experience EGIS OPUS BTS Governance Justice Cybersecurity Infrastructure Open Data & Integrations Compute, Storage, Network, Telecom, Endpoints 6

7 Discussion or Questions? Action Item Approval of the BTS 2019 Strategic Plan

8 Pinellas County Business Technology Services Action Item 2019 BTS Budget Partnering to provide the solutions most important to our customers business 8

9 BTS Organizational Chart (High Level) BTS Board Chief Information Officer Jeff Rohrs Application Services Infrastructure Services Financial & Service Management Enterprise Architecture & Strategic Planning Cybersecurity Project Governance BTS Director Belinda Huggins BTS Director Scott Davis BTS Manager Greg Carro Chief Technology Officer VACANT BTS Manager Scott Butler BTS Manager Lynda Morrill Application Services 64 Directs/Indirects 5 Managers Infrastructure Services 56 Directs/Indirects 3 Managers Financial & Service Management 8 Direct Reports Enterprise Architecture & Strategic Planning 2 Direct Reports Cybersecurity 4 Direct Reports Project Governance 5 Direct Reports egis OPUS Justice Enterprise Apps Operation Center Disaster Recovery Server Storage Network Telecommunications Desktop Finance Budget Asset Management PC Leasing Service Management Enterprise Architecture Strategic Planning Application Portfolio Management Cybersecurity Compliance Auditing Incident Response Project Management Organizational Change Management 9

10 BTS Succession Planning 10

11 BTS Succession Planning Continued 11

12 Department Operating $843,520 2% Inter-Gov Charges $2,275,210 6% CIP, $4,474,380 12% Justice, $338,310 1% BTS Budget Summary Labor $17,416,800 46% BTS Base Budget Target w/inter-gov Charges BTS Base Budget Request $32,817,660 Labor $17,416,800 Operating w/inter-gov Charges $32,817,660 $15,400,860 Operating to Services $12,282,130 33% Capital $4,812,690 BTS CIP $4,474,380 Projects $338,310 Total Request $37,630,350 $60,000,000 $40,000,000-5% -19% 12% -10% 1% -2% 11% Less OTI 10% -26% $20,000,000-26% -11% 3% 6% 9% 6% 5% 4% -3% $ Total BTS Budget $52,117,080 $49,456,330 $39,855,950 $44,822,450 $40,430,450 $40,875,880 $40,007,240 $44,336,130 $50,642,070 $37,630,350 Base Budget* $34,576,430 $25,523,690 $22,705,080 $23,316,200 $24,773,710 $27,027,290 $28,756,510 $30,203,400 $31,578,210 $30,542,450 *Base Budget History (Chart): Without Inter-Gov Charges 12

13 Inter-Gov Charges $2,275,210 6% Department Operating $843,520 2% CIP, $4,474,380 12% Justice, $338,310 1% Working for You Labor Summary Labor $17,416,800 46% BRM 1% Admin 3% Management 10% Position % to Purpose Tax Collector Support (Technical) 3% Operating to Services $12,282,130 33% Technical 83% Budget Actual $1,500, $1,000,000 $500,000 $- Contractual Services BTS Base FTE Headcount

14 Growth, $460,536 10% Inter-Gov Charges, $2,275,210 15% FY19 CIP Budget Breakout Future Years, $1,391,585 31% End-of-Life Refresh, $2,622,252 59% FY19 Operating Budget Breakout Dept OpEx, $616,530 4% Services OpEx, $12,282,130 80% Run the Business Operating & Capital Improvement Plan Summary Contractors $226,990 1% Department Operating $843,520 2% Operating to Services $12,282,130 33% Inter-Gov Charges $2,275,210 6% CIP, $4,474,380 12% Justice, $338,310 1% Labor $17,416,800 46% $15,000,000 $10,000,000 Funding Trend ELM $5,000,000 $ CIP 14

15 Top 10 Operating Expenses Rank BTS Service Vendor Budget 1 OPUS Oracle America Inc $ 2,185,450 2 Office 365 Microsoft Enterprise Agreement O365 Enterprise $ 1,627,210 3 Enterprise GIS Environmental Systems Research Institute (ESRI) $ 630,000 4 Enterprise Network Spectrum - Internet & Data Carrier $ 500,000 5 Enterprise Network CenturyLink/Level 3 - Internet & Data Carrier $ 500,000 6 Enterprise Network Cisco Systems Thru CDWG Partner $ 450,000 7 Enterprise Telephone ATOS/Unify/Siemens - VOIP Phone System Support $ 326,850 8 Justice CCMS Tyler Technologies $ 322,670 9 Enterprise Telephone CenturyLink/Level 3 - Voice over Internet Protocol (VoIP) $ 263, Enterprise Infrastructure Amazon Web Services (AWS) Cloud Infrastructure $ 250,000 15

16 Discussion or Questions? Action Item Approval of the BTS 2019 Budget

17 Pinellas County Business Technology Services FY19 Decision Packages CJIS User Policy Board Justice Business Developments Clerk Jury EGIS Steering Committee 3D Basemaps Routing OBAEC Audit & Security Partnering to provide the solutions most important to our customers business 17

18 Evolving Justice CCMS FY17 & 18 Business Development Efforts Development by Stakeholder Development Context Courts 9% Multi- Agency 32% Public Defender 18% Clerk 23% State Attorney 18% End of Life Replacement 4% Leverage Odyssey Platform 32% Enhanced Business Capability 32% Process Improvement 32% 18

19 Justice CCMS Budget History Recurring Evolving Business Improvements $7,000,000 $6,000,000 $5,000,000 Tyler Odyssey Project WBDQ Jury FY17 & 18 Budget Status for Current Dev Efforts FY18 Approved Budget $ 887,160 FY18 Estimated Total Remaining Expenses to be Paid $ (498,849) $4,000,000 $3,000,000 $2,000,000 $1,000,000 FY18 Remaining *Expenses to Carry Forward FY19 *Inclusive of $86K Contingency for Mandates & unknown requirements $ 388,311 $- FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 Budget $6,543,5 $3,539,9 $6,082,0 $5,426,5 $1,600,0 $1,520,0 $1,133,1 $887,160 $388,311 $86,307 Actual $- $2,239,8 $3,173,1 $4,267,3 $337,033 $983,953 $201,529 $498,850 $302,004 $- 19

20 Justice CCMS Business Developments CJIS Policy Board Initiatives Prioritized & Supported New Business Development Efforts (Qty) 8 (10 Efforts now in Tyler Release) FY18 (One-time) $ 234,560 FY19 (One-time) 9 $ 232,040 FY20 (One-time) FY21 (One-time) 9 $ 236,880 9 $ 269,610 FY19 One-Time FY20 One-Time FY21 One-Time Budget $232,040 $236,880 $269,610 Estimated Spend $187,240 $185,832 $196,030 Average $190K Recurring 20

21 Justice CCMS Business Developments CJIS Policy Board Initiatives FY19 Decision Package Decision Package FY19 One-Time Recurring Budget $232,040 $190,000 21

22 Justice CCMS- Clerk Jury CJIS Policy Board Initiative FY19 Decision Package Decision Package FY19 One-Time Recurring Additional Budget $84,000 $0 APPROVED FY17 Decision Package FY17 (One-time) Clerk Jury Project $ 267,686 Project is on Schedule. Change in Scope Required: Integration with In Court Docketing Application Additional Funding Necessary: $ 84K 22

23 Enterprise GIS Service Update CURRENT SERVICE CONSUMPTION ($) Utilities 23% BCC Municipalities 2% Property Appraiser Office 5% Special Revenue 25% CURRENT FUNDING SOURCE General Government 51% Enterprise 24% Sheriff 29% Public Works 24% 23

24 Enterprise GIS Evolving Decision Making Oblique Aerial Imagery Approved Decision Package FY16 Light Imaging Detection and Ranging (LIDAR) Approved Decision Package FY16 Countywide 3D Basemap & Routing FY19 Decision Package 24

25 Enterprise GIS FY19 Decision Package Countywide 3D Basemap & Routing Decision Package FY19 One-Time Recurring Budget $304,000 $54,000 25

26 Audit & Security OBAEC Initiative FY19 Decision Package Decision Package FY19 One-Time Recurring Budget $155,125 $43,750 o Includes Software, Implementation & Support o Benefits Amount to: o Cost Avoidance/Potential Fraud Losses o Automation of Audit replaces manual process o 5 year Benefit: o Total Project Benefit $536,535 o Net Project Benefit $156,785 26

27 FY19 Decision Packages Sponsor / Governance Decision Package FY19 One-Time Cost Recurring CJIS Use Policy Board Justice Business Development $232,040 $190,000* *Alternate way to Fund forward; Recurring vs. repeat annual One-Time Clerk Jury $84,000 $0 Total $316,040 $190,000 egis Steering Committee 3D Basemap $250,000 $0 Routing $54,000 $54,000 Total $304,000 $54,000 OBAEC Audit & Security $155,125 $43,750 Total $155,125 $43,750 Grand Total $775,165 $287,750 Discussion or Questions? 27

28 Agenda 1. Call to Order (Commissioner Welch, Chair) 2. Designation of Voting Members (Commissioner Welch, Chair) 3. Action Item: Approval of Meeting Minutes (Commissioner Welch, Chair) BTS Board Meeting February 12, Citizen Comments (Commissioner Welch, Chair) 5. Action Item: BTS FY19 Strategic Plan (Jeff Rohrs, BTS CIO) 6. Action Item: BTS FY19 Budget (Jeff Rohrs, BTS CIO) 7. Action Item: BTS FY19 Decision Packages (Jeff Rohrs, BTS CIO) 8. Action Item: Presentation of TSC Charter (Chris Short, TSC Chair) 9. Discussion Item: Centralized System (Belinda Huggins, BTS Director) 10. Discussion Item: Cybersecurity Workshop (Jeff Rohrs, BTS CIO) 11. Discussion Item: CIO Goals and Department Plan (Commissioner Welch, Chair) 12. Discussion Item: BTS Board Open Items 13. Adjournment 28