PALM BEACH COUNTY BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY

Transcription

1 PALM BEACH COUNTY BOARD OF COUNTY COMMISSIONERS AGENDA ITEM SUMMARY Agenda Item #: Jtl-~ Meeting Date: February 4, 2014 [\1'Consent [ ] Public Hearing Department: Submitted by: Information Systems Services Submitted for: Information Systems Services 1 Regular [ ] Workshop I. EXECUTIVE BRIEF Motion and Title: Staff recommends motion to approve: A. a new rate structure applicable to backup and disaster recovery services provided by Palm Beach County Information Systems Services {ISS) to external agencies; and B. an additional transport fee for network services provided by Palm Beach County ISS to external agencies. Summary: Recent discussions with potential collaboration partners have confirmed interest in ISS providing backup and disaster recovery services to external agencies already connected to the County's network. Board approval is requested to establish a rate structure for this new line of ISS services (Attachment 1) along with a related additional monthly transport fee for network services (Attachment 2). The proposed rates were established based on an analysis of market pricing for similar services and will be applicable to all future agreements for such services provided to external agencies. The network services transport fee is based on ISS' internal costs of peak network usage required for agency data backups. This additional service offering builds upon Palm Beach County's program of collaboration with public sector agencies which has resulted in mutual benefits, including service improvements for the connected agencies, cost savings to the taxpayers, and revenues to the County. Countywide (PFK) Background and Justification: Since 2004, the County's IT organization (Information Systems Services - "ISS") with the support of County Administration and our elected officials has promoted collaboration among other public sector organizations. As a founding member of the Palm Beach Broadband Coalition, we have been successful in creating a "PBC Government Cloud" to serve the County organization and community anchor institutions in Palm Beach County. Palm Beach County now serves as the Network Service Provider and Internet Service Provider (ISP) for numerous municipalities, countywide taxing districts, educational institutions and non-profit organizations. Our interconnection with the Florida LambdaRail enables the County and our connected partners to obtain commodity pricing for internet services. Palm Beach County continues to add to the numerous governmental, (Continued on page 3)... Attachments: 1. Proposed Disaster Recovery Services Rate Plan 2. Proposed Network Services Rate Plan 3. ISS Service Agreements with External Agencies Recommended by: Approved by: Department Director Date,: Afl}J,J J..A =--i1 ( County Administrator I- 6-:z.014 Date t I I i I

2 A. Five Year Summary of Fiscal Impact II. FISCAL IMPACT ANALYSIS Fiscal Years Capital Expenditures $0 $0 $0 $0 Operating Costs $ External Revenues ~ iq ~.$Q Program Inc (County) Q Q Q Q In-Kind Match (County) Q Q Q Q NET FISCAL IMPACT ~ ~ ~ ~ ~ # Additional FTE Positions (Cumulative) Q Q Q 0 $0 0 iq 0 Q ~ Q Is Item Included in Current Budget? Yes NoX Budget Acct Number(s): Fund -- Dept. Unit RevSrc B. Recommended Sources of Funds / Summary of Fiscal Impact ~ Fiscal impact cannot be determined at this time. Fiscal impact will be determined and disclosed when agreements are executed for Backup and Disaster Recovery Services. C. Department Fiscal Review: A. Ill. REVIEW COMMENTS B. Legal Sufficiency: C: Other Department Review: Department Director THIS SUMMARY IS NOT TO BE USED AS A BASIS FOR PAYMENT. 2

3 (Continued from Page 1)... educational and non-profit organizations already connected to the County's fiber-optic network. In addition to network connectivity, the County has expanded its' offering of IT services to external agencies to include application hosting services, software licensing, GIS support, and document scanning. Some external agencies connected to the PBC network have expressed interest in obtaining backup and disaster recovery services from the Palm Beach County ISS Department. These additional backup and disaster recovery services and related benefits include: Virtual Machine Software replication, SOL Server replication, Virtual Server access, and Storage Area Network (SAN) access. Each of these services is based on an organization's needs and can range from simple data transport to an ISS Data Center, to the Northwest Regional Data Center (NWRDC) in Tallahassee via the County's network and the Florida LambdaRail, or to a fully customized disaster recovery deployment. Expanding our rate structure to include these new backup and disaster recovery services will enable further collaboration among the County and other community anchor institutions. These rates will be applicable to all future agreements for backup and disaster recovery service. 3

4 Attachment 1 PALM BEACH COUNTY Information Systems Services (ISS} Monthly Rate Sheet for Enterprise Platform Services ONE-TIME COST * Other Services Fees: 3 Hours per Server Due upon completion MONTHLY COST Backup Disk Usage: Disaster Recovery Disk Usage: Disaster Recovery Server Resource Usage: Total GB memory usage for all servers $40 /GB ANNUAL COST Annual Disaster Recovery Maintenance Fee: Annual increase after 1st year Backup Services Example: 3 Hours 1 Server $375 One-Time Billing upon Completion: $375 Backup Disk Usage: Backup Monthly Billing: 1 TB $100 $100 Disaster Recovery Services Example: 3 Hours 10 Servers $3,750 One-Time Billing upon Completion: $3,750 Disaster Recovery Disk Usage: 5 TB $500 Disaster Reoovery Server Resource Usage: 1st Year Disaster Recovery Monthly Billing: 60 GB $40 /GB $2,400 $2,900 2nd Year Disaster Recovery Monthly Billing: $2,987 3rd Year Disaster Recovery Monthly Billing: $3,077 Disaster Recovery Services Example: Other Services Fees: One-Time Billing upon Completion: 3 Hours 15 Servers 6 Hours $5,625 $750 $6,375 Disaster Recovery Disk Usage: 12.S TB $1,250 Disaster Recovery Server Resource Usage: 1st Year DR Monthly Billing: 47 GB $40 /GB $1,880 $3,130 2nd Year DR Monthly Billing: $3,224 3rd Year DR Monthly Billing: $3,321 * Other Services Fees refer to any Additional IT Services requested by submitting a Task Order. These services will be charged at the rate of $125/hour with a not-to-exceed cost of $50,000 per Task Order.

5 PALM BEACH COUNTY ISS Monthly Rate Sheet for Network Services Transport from FLRFee EXAMPLE#2 Client Remote Internet Internet Internet (Applies to 1st EXAMPLE#1 Internet 50% Bandwidth Site to PBC OR AND Fee per Connection Internet Only MPLS50% in Mbps Data Center Transport Transport Megabit Only) ( 1st connection) ( 1st connection) 3 NIA $50 $75 $U $100 $186 $ NIA $150 $200 $12 $100 $370 $ NIA $350 $450 $12 $100 $690 $ NIA $550 $600 $12 $100 $1,250 $1, $50 $700 $750 $12 $100 $2,000 $1,450 $100 Requires Separate Florida LambdaRail Affiliate Agreement 500 $175 $1,000 $1,100 Requires Separate Florida LambdaRail Affiliate Agreement 1000 $1,300 $1,500 Requires Separate Florida LambdaRail Affiliate Agreement

6 Attachment 3 Municipalities 1. Boynton Beach 2. Delray Beach 3. Greenacres 4. Juno Beach 5. Jupiter Beach 6. Lake Worth 7. Lantana 8. Palm Beach 9. Palm Beach Gardens 10. Riviera Beach 11. West Palm Beach Educational I nstit utions ISS Service Agreements with External Agencies (January 2014) 1. Early Learning Coalition 2. Florida Atlantic University 3. Learning Excellence (Imagine) School 4. Palm Beach State College 5. Oxbridge Academy 6. School Board of Palm Beach County Non-Profit Organizations 1. Alzheimer's Community Care 2. ARC of Palm Beach County 3. Center for Family Services 4. Families First of PBC 5. Jewish Federation of Palm Beach County 6. Kravis Center 7. Nonprofits First 8. Primetime 9. South Florida Fair 10. Workforce Alliance Other Taxing Authorit ies 1. Children's Services Council 2. Health Care District 3. Loxahatchee Ri ver Environmental Control District 4. South Florida Water Management District