A G E N C Y O F D I G I T A L S E R V I C E S

Transcription

1 A G E N C Y O F D I G I T A L S E R V I C E S John Quinn, Secretary Shawn Nailor, Deputy Secretary Fiscal Year 2019 Request

2 Agency of Digital Services FY 2019 Request Table of Contents Page Executive Summary.. 4 Section 1: Crosswalk Definitions and Crosswalk Section 2: ADS Impact & Governor Security Initiative Section 3: Vermont Center for Geographic Information Section 4: Required Vantage Reports Section 5: ADS Metrics

3 Executive Summary Agency of Digital Services 1 Executive Summary The Mission of the Agency of Digital Services is to work together with our partners in state government to deliver simple and intuitive technology solutions that improve the lives of the citizens of Vermont. Our Vision is to make government services secure and easily accessible to all people doing business and interacting with the State of Vermont. The agency will also manage strategic investments in technology and manage the timing and pace of digital government enhancements. In Alignment with Governor Scott s Priorities --- the Agency of Digital Services identifies the following four goals: 1. By 2020, ADS will improve Vermonters experience with government interactions by increasing online interaction 2 Executive Order The creation of the Agency of Digital Services allows for restructuring by centralizing critical capabilities for procurement, decision making, and operations. The Executive Order outlines in detail what the Agency of Digital Services is expected to achieve over time. 1. Improved coordination of technology procurements; 2. Improved project management practices and standards; 3. Improved communication among State agency and department technology resources; 4. Improved IT governance 5. Utilization of technology skills and resources across departments for the benefit of all agencies and departments; 6. A comprehensive understanding of IT Spending; 7. Support of results based accountability; 8. Realignment of IT resources with State priorities 2. By 2020, ADS will centralize the project management function across the Executive branch of State government 3. By 2021, ADS will increase accuracy of reporting and support creation of a comprehensive Executive Branch IT budget that focuses on cost/benefit. 4. By 2021, ADS will reduce likelihood of unauthorized access and misuse of Vermont data by raising employee and citizen awareness of risks in cyberspace and continuously defending the state data network. 4

4 Crosswalk/ Presentation Definitions: Background: The Agency of Digital Services is following the format of previous budget documents for IT spend established during the FY17 and FY16 budget testimony. This format was well received and continues to be the format in this FY19 submission. The key driver of this change is to provide greater transparency to the end users of our budget information. For continuity, the standard reports from the State of Vermont budgeting system are still provided in Section 4 of this document however for clarity we think it is best to look at the detailed charts and supporting tables which in aggregate total to the budget request for FY19 and FY18. Our program crosswalk and detailed supporting crosswalks all work from the previous as passed budgeted amount. Definitions Necessary to Read this budget Book: These categories (DII Legacy/Information Technology Fund/Financial Management Fund) provide further clarity behind budgetary and accounting data found in this budget book. DII Legacy Operations: For presentation purposes the legacy DII operations were segregated in this budget book so readers can compare the budget request against the legacy operations year over year. Information Technology Fund ( )/Financial Management Fund ( ) These two funds are Internal Service Funds with spending authority utilized by ADS to operate. The numbers and have been historically 5 ADS Crosswalk Definitions & Crosswalks disclosed in the budget detail report; however, prior to 2015 were only partially appropriated. ADS directly manages the Information Technology Fund and where possible our goal is to match our expected incurred expenses with our earned revenue on an accrual basis in an efficient manner taking into account future needs of the program, our customers, federal guidelines, and legacy financial positions that have been inherited. The State of Vermont Comprehensive Annual Financial Report ( CAFR ) shows the net position of both funds; albeit in the CAFR the Information Technology Fund ( ) and the Financial Management Fund ( ) are called the Communications & Information Technology Fund and the Financial & HR Information Fund respectively. The CAFR can be found at the Finance and Management website at Pubs/CAFR/FIN-2017_CAFR_FINAL.pdf. Our actual incurred expenses for the year ended June 30, 2017 were $33,839,599 against revenues of $32,392,051 for a loss of $1,451,768. This pushed the deficit position of the fund from ($2,842,025) to ($4,257,793). The key planned drivers related to this loss relate to billings by our Mainframe group and investments by our Telecom Division of which the results are summarized below: All Other Service Lines Mainframe Telecom Grand Total Revenue 26,909, ,289, ,224, ,423, Expense (26,970,844.30) (2,564,096.11) (4,304,658.27) (33,839,598.68) Grand Total (61,355.92) (274,567.28) (1,079,844.55) (1,415,767.75) % -0.23% % % -4.37% The financial positions of both funds are found in the Other Supplementary Information Combining and Individual Fund Statements and Schedules pages

5 ADS Crosswalk Definitions & Crosswalks Cost of Service Allocation Techniques (Allocation vs Demand): These categories (Allocation & Demand) answer how do we allocate our costs to the internal state customers? Allocation: Services provided by ADS for all State of Vermont departments (Some departments may choose not to consume these services). The allocation is billed once throughout the year and is calculated via budgeted headcount. In our customers budgets the account code to budget for this and pay the bill is IT Inter Svc ADS Allocated Fee We utilize the allocation when a more granular approach will be cost prohibitive. From a management reporting perspective (subject to the cost vs benefit constraint) we are looking to shift our costs whereas possible to a demand model so we can report on the drivers of cost on an agency or department level in the future. Demand: Demand services are budgeted and billed for with the assumption the benefit outweighs the cost to assign these services more specifically to customers rather than the allocation methodology described above. An example of this would be the telephone lines. 6

6 ADS Crosswalk Definitions and Crosswalks The chart below is meant to visualize the change from FY18 to FY19 ADS FY18 vs FY19 80,000, ,000, ,000, ,000, FY19 Recommend FY18 Recommend DII Converged Observations (Highlighted in Yellow): The key driver of the FY19 increase in spending authority is the $29.7m increase in converged positions from other departments. The initial categorization of these positions will be discussed in further detail later in the presentation. Overall; DII legacy operations is expected to be a slight decrease of 6% in spending authority request. Movement across IT Functional areas reflects changes in technology (a more efficient hosting environment) and management structure (movement of application support to IT Management) as well as operational reductions (Certain software reductions and Telephony Expense). The table below walks through the budget calculation from the DII Operations to the New Agency of Digital Services ( ADS ). IT Functional DII Legacy Operations ADS Converged Positions Total FY18 Delta with Converged Delta without Converged Area FY19 FY19 FY19 Recommend FY19 FY19 Application Support 10,072, ,298, ,371, ,563, % -13% Hosting 9,841, , ,627, ,644, % -8% IT Management 2,919, ,492, ,411, ,131, % 37% End-User Computing 2,766, ,183, ,950, ,082, % -10% Security 4,259, , ,430, ,181, % 2% Data Network 3,138, , ,312, ,164, % -1% Telephony & Collaboration 3,208, ,208, ,855, % -17% IT Service Desk 694, , ,161, , % -11% IT Finance & Administration 533, , , , % -35% Financial Adjustment 200, , Grand Total 37,631,490 29,730,897 67,362,386 40,216,256 68% -6% 7

7 ADS Crosswalk Definitions and Crosswalks FY19 Recommend Components Non People 40% People Non People People 60% Telephony Services 8% Software 27% Hardware 10% FY19 Non People Components Overhead 10% Connectivity 7% Contractual Services 38% Observations (Highlighted in Yellow): The majority of the spending authority is dedicated to payroll for FY19 (40.5m). Increases associated with DII payroll are offset by savings from the VOIP solution in FY19 coupled with certain reductions in other operating line items. Software is 27% of the Non-People spend (7m). We have reduced software expense in areas of our budget which we know we can achieve cost savings as a new solution has been identified; however, we are subject to risks upon renewal of software solutions. This table compares the FY19 DII Operations to the FY18 DII Operations to show the downward pressure budgetary impact and the detailed components of each. DII Legacy Operations ADS Converged Positions Total FY18 $ of % Category of Spend FY19 FY19 FY19 Recommend Change Increase State Employee Salary 8,391,027 19,472,261 27,863,288 8,756,598 19,106, % State Employee Benefit 3,922,807 8,720,627 12,643,434 4,093,038 8,550, % Total "People Spend" 12,313,834 28,192,888 40,506,722 12,849,636 27,657, % Overhead 1,153, ,538, ,691, ,787, , % Connectivity 1,731,000 1,731,000 1,825,352 (94,352) -5% Contractual Services 10,248,369 10,248,369 10,626,794 (378,425) -4% Hardware 2,755,498 2,755,498 2,816,569 (61,071) -2% Software 7,077,372 7,077,372 7,521,627 (444,256) -6% Telephony Services 2,152,181 2,152,181 2,788,495 (636,314) -23% Total IT Expenses 23,964,420-23,964,420 25,578,838 (1,614,418) -6% Total Non-People 25,117, ,538, ,655,665 27,366,620 (710,955) -3% Finance adjustment 200, , ,000 Total Spending Authority Request 37,631, ,730, ,362,387 40,216,256 27,146,131 68% 8

8 ADS Crosswalk Definitions and Crosswalks DII Legacy Employee Salary & Benefit Downward Movement This table compares the FY19 DII Operations to the FY18 DII Operations to show the downward pressure budgetary impact. DII Legacy ADS Converged Positions Total FY18 DII FY18vsFY19 Category of Spend FY19 FY19 FY19 Recommend DII State Employee Salary 8,391,027 19,472,261 27,863,288 8,756,598 (365,571) State Employee Benefit 3,922,807 8,720,627 12,643,434 4,093,038 (170,231) Total "People Spend" 12,313,834 28,192,888 40,506,722 12,849,636 (535,802) This table shows the detail of the position count by IT Functional area and provides the staff count as a % of the total of ADS Staff. ADS SUMMARIZED POSITION MOVEMENT FTE BASIS IT Functional Area FY19 DII Legacy FY18 as FTE Movement FY19 Converged ADS Total Positions % of Total ADS Application Support % IT Management % End-User Computing % Hosting % Telephony & Collaboration % Data Network % Security % IT Finance & Administration % IT Service Desk % Totals: % Observations (Highlighted in Yellow): Legacy Positions were driven by a reduction in the FTE count offset by increases associated with inflationary pressure and the IT- Reclassification 9

9 Components of State Employee Salary & Benefits by IT Functional Area ADS Crosswalk Definitions and Crosswalks Demand FTE 89% Allocation vs Demand FTE Count Allocation FTE 11% Other 5% End User Computing 12% $ People Spend by IT Functional Area Hosting 6% Security 2% Data Network 3% Application Support 48% Allocation FTE Demand FTE IT Management 24% Observations (Highlighted in Yellow): The majority of our positions (182 FTE) will be working on application support and will be considered Demand (332). The Demand model will allow for greater management flexibility but does bring certain challenges from a funding stand point. It is important to note the IT Management grouping includes business analysts (26 FTE), project managers (32 FTE), enterprise architects (7 FTE), and the converged IT leaders/new positions (12 FTE). These groups in practice cross the other IT functional areas. This table compares highlights the 40.5m in requested spending authority related to people with the subsequent charts and detail showing the expected nature of the spend. Allocation Demand Allocation Demand Total IT Functional Area FTE FTE FY19 Totals: $ $ $ Application Support ,659 19,306,268 19,522,927 IT Management ,783 8,908,674 9,754,457 End-User Computing ,843,652 4,843,652 Hosting ,445,430 2,445,430 Data Network ,100,562-1,100,562 IT Service Desk , ,940 Security , ,004 IT Finance & Administration , ,943 Telephony & Collaboration , ,807 Totals: ,484,891 36,021,831 40,506,722 10

10 ADS IMPACT & GOVERNOR SECURITY INITIATIVE ADS Impact & Governor Security Initiative ADS Impact The increased costs associated with ADS can be broken up into 3 categories. These are salary raises associated with movement of classified to exempt positions (coupled with increased operational responsibility), new positions associated with the executive order, and project management support from internal resources ( PM Support ). These costs are offset by a reduction in positions for a net impact of a down of (380,286). ADS has taken certain cost optimization measures as part of normal operations which far exceed this amount. Governor Security Initiative The State of Vermont, like other businesses or organizations, faces evolving cyber-security threats. Some of the main threats we see are viruses, malware, spam, phishing, ransomware, denial of service (DoS) and network intrusion attempts. To combat the rise of cyber threats to the State of Vermont, the VT Security Operations Center (SOC) is a proactive initiative developed and coordinated by the Vermont Agency of Digital Services and strategic partners to mitigate cybersecurity risks among state entities. We are requesting 600k in spending authority to fund this initiative which is not yet included in a rate model to our customers. 11

11 VERMONT CENTER FOR GEOGRAPHIC INFORMATION Vermont Center for Geographic Information The Vermont Center for Geographic Information, ( VCGI ), a division of the Agency of Digital Services ( ADS ) will provide strategic governance and deliver high quality geospatial data, services, solutions, infrastructure and expertise using methods that are efficient and effective, client-focused, and consistent with our enabling legislation. Our FY19 Request for VCGI is disclosed below; VCGI Request VCGI Salary & Benefits 653,216 VCGI Operating Spend 168,681 Totals: 821,897 12

12 Book Reconciliation to the Required Vantage Reports Ups & Downs Reporting Fiscal Year 2019 Development Form - Agency of Digital Services General $$ Special $$ Interdept'l All other $$ Total $$ Transfer $$ Agenc of Digital Serivces ,216,256 40,216,256 Other Changes: (Please insert rescission items and other changes to 0 your base appropriation that occurred after the passage of Act 85) FY 2018 After Other Changes Total Approp. After FY 2018 Other Changes ,216,256 40,216,256 Increases in Salary & Benefits 27,657,086 27,657,086 Increases in Overhead 903, ,462 Decrease in Telephony Services (636,314) (636,314) Decreases in Software (444,256) (444,256) Decrease in Contractual Services (378,425) (378,425) Decrease in Connectivity (94,352) (94,352) Decrease in Hardware (61,071) (61,071) VCGI Addittion 177, , , ,897 Security Initiative 600, ,000 Other Salary & Benefit Changes 201, ,167 Subtotal of Increases/Decreases 177, , ,582 27,747,297 28,569,194 FY 2019 Governor Recommend 177, , ,582 67,963,553 68,785,450 13

13 In order to provide greater transparency, we have prepared reconciliations from the budget tables used for presentation purposes with the required Vantage reports. The tables below do that for our People and Non-People spend utilizing 3 tables. The first table summarizes the Vantage Reports in terms of People and Non-People spend whereas the second and third table shows the detailed reconciliation with references to the applicable pages in the budget report. This is the first table of 3 and summarizes the total spend as per the required vantage reports in terms of people and non-people Reconciliation of Required Vantage Reports to the Presentation Original BAA FY2017 As Recommend Recommen Table Description Actuals ed ded Notes State Employee Salary 7,759,215 8,691,216 8,691,216 28,354,953 State Employee Benefit 3,551,205 4,147,389 4,147,389 13,006,150 People Expenses as Per Vantage 11,310,420 12,838,605 12,838,605 41,361,103 See People Recon Non-People Expenses as Per Vantage 27,852,968 27,377,651 27,377,651 27,424,347 See Non-People Recon Total Expenses as per Required Vantage Reports 39,163,389 40,216,256 40,216,256 68,785,450 14

14 Book Reconciliation to the Required Vantage Reports (Continued) ADS Required Vantage Reports This is the second table of 3 and reconciles the 40.5m of people spend found in the budget tables to the 41.3m on the Vantage Reports People Reconiliation of Book tables to required Vantage Reporting $ FTE Notes 40,506, From ADS Crosswalk Section of Book 653,216 6 VCGI Positions shown in separate VCGI Section 194,318 4 We have 4 positions in the Vantage Required reporting which we will fund via re-organization of current positions or we will explore funding these positions if funding becomes available. 6,847 - This 6k was a change in Vantage after Rates were set. 41,361, This is the third table of 3 and reconciles the 26.6m of people spend found in the budget tables to the 27.4m on the Vantage Reports Non-People Reconciliation of Book $ Notes From ADS Crosswalk Section of 26,655,665 Book 600,000 From Security initiative Section of Book 168,681 From VCGI Section of Book 27,424,346 Non-People Expenses as Per Vantage *Non-Material Differences due to rounding 15

15 Required Vantage Reports Rollup Report Organization: ADS; Agency of Digital Services Object Group: 1. PERSONAL SERVICES Object Rollup Name FY2017 Actuals Original As BAA Difference Between As Percent Change Recommend and As Salaries and Wages 7,870,121 9,046,216 9,046,216 28,543,454 19,497, % Fringe Benefits 3,583,618 4,176,518 4,176,518 13,017,413 8,840, % Contracted and 3rd Party Service 3,468,812 11,317,690 11,317,690 6,216,010 (5,101,680) -45.1% PerDiem and Other Personal Services % Object Group Total: 1. PERSONAL SERVICES 14,922,551 24,540,424 24,540,424 47,776,877 23,236, % Object Group: 2. OPERATING Object Rollup Name FY2017 Actuals Original As 16 BAA Difference Between As Percent Change As Equipment 1,472,777 1,470,593 1,470,593 1,849, , % IT/Telecom Services and Equipment 4,141,091 3,255,043 3,255,043 3,051,617 (203,426) -6.2% Travel 36,125 53,000 53,000 48,040 (4,960) -9.4% Supplies 31,036 8,500 8,500 82,039 73, % Other Purchased Services 8,984,513 2,021,986 2,021,986 7,595,945 5,573, % Other Operating Expenses 100, %

16 Rental Other 36,555 43,002 43,002 80,302 37, % Rental Property 1,020, , , ,561 (56,921) -6.0% Property and Maintenance 16,897 22,000 22, (21,388) -97.2% Rentals 5,229,866 5,783,708 5,783,708 5,578,603 (205,105) -3.5% Repair and Maintenance Services 3,170,862 2,063,518 2,063,518 1,824,013 (239,505) -11.6% Object Group Total: 2. OPERATING 24,240,838 15,675,832 15,675,832 21,008,573 5,332, % Object Group: 3. GRANTS BAA Difference Between As Percent Change As Original As Object Rollup Name Grants Rollup % Object Group Total: 3. GRANTS % Total Expenses 39,163,389 40,216,256 40,216,256 68,785,450 28,569, % Original As BAA Difference Between As Percent Change As FY2017 Fund Name Actuals General Funds , , % Special Fund , , % ISF Funds 39,163,389 40,216,256 40,216,256 67,963,553 27,747, % IDT Funds , , % Funds Total 39,163,389 40,216,256 40,216,256 68,785,450 28,569, % 17

17 Position Count 383 FTE Total Detail Report Object Group: 1. PERSONAL SERVICES Salaries and Wages FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code Classified Employees ,759,215 8,372,872 8,372,872 26,676,453 18,303, % Exempt , ,344 1,678,500 1,360, % Temporary Employees ,000 87,000 86,051 (949) -1.1% Overtime , , ,000 0 (148,000) % Shift Differential , % Vacancy Turnover Savings (17,550) (17,550) 0.0% Personal Services , , , % Total: Salaries and Wages 7,870,121 9,046,216 9,046,216 28,543,454 19,497, % Fringe Benefits FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code FICA - Classified Employees , , ,529 2,040,745 1,400, % FICA - Exempt ,353 24, , , % Health Ins - Classified Empl ,525,336 1,810,486 1,810,486 5,204,319 3,393, % Health Ins - Exempt ,644 39, , , % Retirement - Classified Empl ,347,164 1,446,329 1,446,329 4,627,840 3,181, % 18

18 Original As BAA ADS Required Vantage Reports Difference Between As Percent Change As FY2017 Fringe Benefits Actuals Retirement - Exempt ,274 47, , , % Dental - Classified Employees ,473 92,898 92, , , % Dental - Exempt ,382 2,382 13,804 11, % Life Ins - Classified Empl ,586 35,327 35, ,584 77, % Life Ins - Exempt ,344 1,344 7,084 5, % LTD - Classified Employees ,067 2,491 2,491 7,319 4, % LTD - Exempt ,860 3, % EAP - Classified Empl ,057 3,510 3,510 10,980 7, % EAP - Exempt % Workers Comp - Ins Premium ,421 29,129 29,129 11,263 (17,866) -61.3% Unemployment Compensation , % Catamount Health Assessment % Total: Fringe Benefits 3,583,618 4,176,518 4,176,518 13,017,413 8,840, % Contracted and 3rd Party Service FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code Contr & 3Rd Party - Financial , % Contr & 3Rd Party - Legal , % Contr&3Rd Pty-Educ & Training , % IT Contracts - IT Service Desk ,517 12,000 12,000 9,800 (2,200) -18.3% IT Contracts - Mainframe , , ,480 0 (439,480) % IT Contracts - Project Managment ,148 70,800 70,800 70, % IT Contracts - Servers ,701 4,710,000 4,710, ,000 (4,560,000) -96.8% IT Contracts - Storage ,000 40,000 40, % IT Contracts - Voice Network ,216 1,231,455 1,231,455 1,306,455 75, % 19

19 Original As BAA ADS Required Vantage Reports Difference Between As Percent Change As FY2017 Contracted and 3rd Party Service Actuals Contr&3Rd Pty - Info Tech % Media-Planning/Buying , % IT Contracts - Application Development , , , % IT Contracts - Application Support , , ,059 16,059 (100,000) -86.2% IT Contracts - Data Network , , ,500 52,500 (50,000) -48.8% IT Contracts - End-User Computing ,506 25,000 25,000 0 (25,000) % IT Contracts - IT Managment ,325,709 4,441,743 4,441,743 4,441, % Other Contr and 3Rd Pty Serv (2,568) % Recording & Other Fees (2,152) % Bgs Cit Customer Support Svc % Custodial % Total: Contracted and 3rd Party Service 3,468,812 11,317,690 11,317,690 6,216,010 (5,101,680) -45.1% PerDiem and Other Personal Services Original As BAA Difference Between As Percent Change As Description Code Other Pers Serv % Total: PerDiem and Other Personal Services % Total: 1. PERSONAL SERVICES 14,922,551 24,540,424 24,540,424 47,776,877 23,236, % Object Group: 2. OPERATING 20

20 Equipment FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code Hardware - Desktop & Laptop Pc ,727 20,500 20,500 74,600 54, % Hw - Printers,Copiers,Scanners (2,269) % Hardware - Application Support , % Hardware - IT Service Desk % Hardware - Security ,534 70,000 70, , , % Hardware - Data Network , , , ,766 (100,000) -28.5% Hardware Servers , , , , % Hardware - Storage , , , , % Hardware - Voice Network , % IT Mainframe Disaster Recovery ,103 56,377 56,377 56,306 (71) -0.1% IT Servers Disaster Recovery ,000 46,000 46, % IT Storage Disaster Recovery ,200 56,200 56, % Server Connectivity , ,000 0 (134,000) % Software-Application Development , % Software - Data Network % Software - Desktop , % Software-Security ,500 12,500 12, % Software - Server ,806 20,000 20,000 20, % Software - Storage ,000 5,000 5, % Software - Voice Network , % Storage Connectivity ,000 41,000 0 (41,000) % Furniture & Fixtures , % Total: Equipment 1,472,777 1,470,593 1,470,593 1,849, , % 21

21 IT/Telecom Services and Equipment FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code Tele-Internet-Dsl-Cable Modem , % Telecom-Video Conf Services % Telecom-Paging Service % Telecom-Conf Calling Services % Telecom-Wireless Phone Service (153) 0 0 3,678 3, % ADS Enterp App Supp SOV Emp Exp ,479 63, % It Intsvccost-Vision/Isdassess , , , , , % ADS Centrex Exp % It Inter Svc Cost User Support % ADS Allocation Exp ,357 15,741 15, , ,618 1,846.2% Software as a Service , , , ,000 (38,000) -9.9% Hw - Other Info Tech % Info Tech Purchases-Hardware % Hw-Server,Mainfrme,Datastorequ % Hw-Switches,Router,Other % Software - Other % Software - Office Technology % Sw-Database&Management Sys % Software-Gis % Sw-Website Dev Maint Hosting % Sw-Server&Local Area Network % Sw-Firewall Filter & Security % Sw-Program&Application Develop % Sw-Other Communications % Hw-Personal Mobile Devices , % Cost of Telecom Equip Sold % Cost of Stock IT Hardware , , , , % Cost of Non-Stock IT Hardware , % 22

22 Cost of Stock IT Software , % Cost of Non-Stock IT Software , % IT-COGS Software Lic./Maint , % Cost of Telephone Service ,273,387 1,981,040 1,981,040 1,328,726 (652,314) -32.9% Total: IT/Telecom Services and Equipment 4,141,091 3,255,043 3,255,043 3,051,617 (203,426) -6.2% Other Operating Expenses FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code Other Operating Expense % Single Audit Allocation (254) % Registration & Identification % Taxes % Claims/Small Claims % Bank Service Charges % Cost of Property Mgmt Services % Cost of Nonstock Items Sold , % Cost of Fleet Rentals (685) % Late Interest Charge , % Total: Other Operating Expenses 100, % Other Purchased Services FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code Insurance Other Than Empl Bene ,678 6,277 6,277 11,283 5, % Insurance - General Liability ,068 18,152 18,152 20,979 2, % Dues (3,906) 12,530 12,530 14,851 2, % Licenses % 23

23 Data Circuits ,515,682 1,517,352 1,517,352 1,598,000 80, % Telecom-Dark Fiber , % Telecom-Mobile Wireless Data , % Voice Network - Connectivity , % Telecom-Telephone Services ,301 30,000 30, , , % ADS PM SOV Employee Expense , % Advertising-Print % Advertising-Web % Advertising - Job Vacancies ,708 5,000 5,000 0 (5,000) % Trade Shows & Events ,667 5, % Printing and Binding % Printing & Binding-Bgs Copy Ct % Photocopying % Registration For Meetings&Conf ,430 1,200 1,200 2,500 1, % Training - Info Tech , , , , , % Empl Train & Background Checks % Postage % Postage - Bgs Postal Svcs Only % Freight & Express Mail , % Instate Conf, Meetings, Etc % Outside Conf, Meetings, Etc % Other Purchased Services , ,026 1, % Agency Fee , , , ,800 (45) 0.0% Human Resources Services ,797 67,358 67, , , % Administrative Service Charge ,292, % Moving State Agencies % Infrastructure as a Service ,528, , ,943 5,028,198 4,902,255 3,892.4% Total: Other Purchased Services 8,984,513 2,021,986 2,021,986 7,595,945 5,573, % Property and Maintenance FY2017 Actuals Original As BAA Difference Between As Percent Change As 24

24 Description Code Disposal , % Rubbish Removal ,000 22,000 0 (22,000) % Custodial , % Other Property Mgmt Services % Repair&Maintenance-Compsys Hw % Rep&Maint-Telecom&Ntwrkhw % Repair & Maint - Office Tech % Repair & Maintenance - Softwar % Other Repair & Maint Serv , % Total: Property and Maintenance 16,897 22,000 22, (21,388) -97.2% Rental Other FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code Rental - Auto ,330 43,002 43,002 80,302 37, % Rental - Office Equipment % Rental - Other % Total: Rental Other 36,555 43,002 43,002 80,302 37, % Rental Property FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code Rent Land & Bldgs-Office Space , , ,002 15,000 (198,002) -93.0% Rent Land&Bldgs-Non-Office , , , , , % Fee-For-Space Charge , , , ,550 (57,830) -12.4% Total: Rental Property 1,020, , , ,561 (56,921) -6.0% 25

25 Supplies FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code Office Supplies , ,941 80, % Gasoline , % Small Tools , % Electrical Supplies % Other General Supplies % It & Data Processing Supplies , % Educational Supplies (347) % Electronic % Fire, Protection & Safety % Recognition/Awards % Food ,500 1,500 0 (1,500) % Electricity , % Books&Periodicals-Library/Educ ,877 7,000 7, (6,940) -99.1% Subscriptions , % Subscriptions Other Info Serv % Total: Supplies 31,036 8,500 8,500 82,039 73, % Travel FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code Travel-Inst-Auto Mileage-Emp ,430 35,000 35,000 42,539 7, % Travel-Inst-Other Transp-Emp % Travel-Inst-Meals-Emp % Travel-Inst-Lodging-Emp % 26

26 Travel-Inst-Incidentals-Emp % Travel-Inst-Meals-Nonemp % Travel-Inst-Lodging-Nonemp % Travel-Outst-Auto Mileage-Emp % Travel-Outst-Other Trans-Emp , ,553 1, % Travel-Outst-Meals-Emp % Travel-Outst-Lodging-Emp ,870 18,000 18,000 2,500 (15,500) -86.1% Travel-Outst-Incidentals-Emp % Conference Outstate - Emp % Total: Travel 36,125 53,000 53,000 48,040 (4,960) -9.4% Rentals FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code Hardware Lease-DeskLaptop PC , % Hardware Lease-Print Copy Scan % Hardware Lease-Storage ,000 40,000 0 (40,000) % Software-License-ApplicaSupprt ,214,380 2,675,270 2,675,270 4,247,753 1,572, % Software-License-ApplicaDevel ,896 25,896 26, % Software-License-IT ServicDesk , , , ,000 (34,300) -19.2% Software-License-Security , , , ,363 (44,550) -5.0% Software-License-Data Network ,498 37,000 37,000 52,000 15, % Software-License-Mainframe ,642 42,345 42,345 42, % Software-License-Servers , , , , % Software-License-Storage , % Software-License-DeskLaptop PC ,992 1,687,023 1,687,023 12,508 (1,674,515) -99.3% Total: Rentals 5,229,866 5,783,708 5,783,708 5,578,603 (205,105) -3.5% 27

27 Repair and Maintenance Services FY2017 Actuals Original As BAA Difference Between As Percent Change As Description Code Hardware-Rep&Maint-Mainframe ,338 60,118 60,118 60, % Hardware-Rep&Maint-Servers , , , , % Hardware-Rep&Maint-Storage ,271 51,765 51,765 91,765 40, % Hardware-Rep&Maint-DataNetwork , , , ,000 (20,000) -12.1% Hardware-Rep&Maint-Desk Lap PC , % Hardwre-Rep&Main-PrintCopyScan , % Hardware-Rep&Maint-Security , , , % Software-Rep&Maint-ApplicaSupp ,323, % Softwre-Rep&Maint-IT ServcDesk , % Software-Rep&Maint-Security , % Software-Rep&Maint-Mainframe , , ,425 1,006,420 9, % Software-Repair&Maint-Servers , , , , % Software-Repair&Maint-Storage , ,800 27,800 (270,000) -90.7% Total: Repair and Maintenance Services 3,170,862 2,063,518 2,063,518 1,824,013 (239,505) -11.6% Total: 2. OPERATING 24,240,838 15,675,832 15,675,832 21,008,573 5,332, % Object Group: 3. GRANTS 28

28 Grants Rollup Original As BAA Difference Between As Percent Change Recommend and As Description Code Grants % Total: Grants Rollup % Total: 3. GRANTS % Total Expenses: 39,163, % Original As Fund Name Fund Code FY2017 Actuals General Fund , , % VT Center for Geographic Info ,000 5, % Municipal & Regional Planning , , % Inter-Unit Transfers Fund , , % Information Technology ,979,263 36,879,735 36,879,735 64,476,640 27,596, % Financial Management Fund ,184,125 3,336,521 3,336,521 3,486, , % Funds Total: 39,163,389 40,216,256 40,216,256 68,785,450 28,569, % 29 BAA Difference Between As Percent Change As

29 Position Count 383 FTE Total Personnel Summary Report Position Number Classification FTE Count Gross Salary Benefits Total Statutory Total Total Administrative Srvcs Dir III ,571 39,571 6, , Information Secur Analyst II ,640 23,095 5,251 96, Computer Operator III ,555 17,080 3,332 63, DII Director of Web Services ,474 40,968 7, , Info Security Analyst III ,766 30,729 5, , Computer Operator III ,555 31,857 3,332 78, Administrative Srvcs Cord III ,304 27,984 4,384 89, IT Service Desk Analyst III ,990 30,433 5, , IT System Administrator IV ,350 34,433 7, , IT Specialist IV ,275 35,206 4, , IT System Administrator III ,875 31,665 5, , Director Infor Technology ,510 48,615 8, ,579 30

30 IT Enterprise Architect II ,450 36,669 5, , IT System Administrator IV ,738 22,301 5, , IT System Administrator II ,435 38,276 6, , IT Specialist IV ,205 23,637 6, , IT Specialist III ,248 20,459 4,073 77, Project Manager ,766 30,729 5, , Network Administrator III ,205 38,414 6, , Network Administrator IV ,008 41,779 7, , IT Project Manager IV ,688 37,964 5, , IT Specialist IV ,640 30,012 5, , Network Administrator III ,781 34,002 6, , IT System Administrator III ,781 39,233 6, , Computer Operator III ,784 19,447 4,344 80, IT System Administrator III ,886 36,747 5, , Info Security Analyst III ,200 28,144 7, ,703 31

31 IT System Administrator IV ,200 34,943 7, , Telecommunications Director ,984 36,031 7, , IT Service Desk Analyst III ,906 34,604 4,506 98, Network Administrator I ,205 27,430 4,147 85, Network Administrator I ,824 34,410 4,423 96, Information Secur Analyst II ,275 11,984 4,764 79, IT Enterprise Architect ,254 39,854 6, , Network Administrator IV ,008 27,002 7, , IT Project Manager V ,458 40,428 6, , IT Project Manager IV ,275 14,311 5,758 95, IT Project Manager IV ,950 24,029 6, , IT Project Manager IV ,766 30,729 5, , IT Enterprise Architect II ,738 22,301 5, , IT Contract/Procure Analyst II ,837 35,307 4, , Enterprise Prjt Mng Office Dir ,026 1,268 7, ,023 32

32 IT Enterprise Architect II ,688 23,187 5, , IT Enterprise Architect II ,450 30,336 5, , Database Administrator II ,966 30,786 5, , Database Administrator III ,278 34,133 5, , IT Systems Developer IV ,766 30,729 5, , Director Infor Technology ,635 41,758 7, , IT System Administrator IV ,288 32,096 6, , Database Administrator IV ,758 24,532 6, , IT Systems Developer III ,278 22,398 5, , IT System Administrator IV ,275 14,311 5,758 95, IT Systems Developer IV ,878 35,959 7, , Director Infor Technology ,333 36,638 7, , IT Systems Developer III ,640 21,568 5,251 95, IT System Administrator IV ,758 39,408 6, , Director Infor Technology ,510 37,757 8, ,721 33

33 IT System Administrator III ,205 32,081 6, , IT Specialist III ,882 20,081 4,658 85, IT Service Desk Analyst III ,882 28,624 4,658 94, IT Specialist III ,882 20,180 4,658 85, IT Enterprise Architect ,758 24,631 6, , IT Project Manager III ,781 39,233 6, , IT System Administrator III ,688 37,964 5, , IT Specialist II ,195 22,284 5, , IT Systems Developer III ,640 13,123 5,251 87, IT System Administrator IV ,288 38,429 6, , IT Systems Developer III ,435 35,950 5, , IT Enterprise Architect ,688 31,631 5, , Network Administrator III ,946 29,329 4,586 93, IT Manager II ,635 35,425 7, , IT Enterprise Architect ,950 38,905 6, ,201 34

34 IT Project Manager IV ,758 33,075 6, , IT Enterprise Architect II ,766 30,729 5, , IT Service Desk Analyst III ,992 19,485 4,360 80, IT Enterprise Architect II ,688 37,964 5, , IT Specialist IV ,278 37,175 5, , IT Specialist I ,370 26,185 3,241 71, IT Specialist III ,056 36,419 5, , IT Service Desk Analyst III ,882 20,180 4,658 85, IT System Administrator III ,205 38,414 6, , IT System Administrator IV ,288 32,096 6, , IT System Administrator III ,205 38,414 6, , IT Specialist III ,837 20,530 4,807 88, IT Specialist III ,067 22,718 5, , IT System Administrator IV ,688 23,187 5, , IT Specialist II ,678 30,377 5, ,462 35

35 IT Specialist III ,067 37,495 5, , IT Specialist III ,837 12,085 4,807 79, IT Contract/Procure Analyst II ,882 34,957 4, , Network Administrator IV ,288 38,429 6, , Network Administrator III ,781 24,456 6, , IT Enterprise Architect II ,450 36,669 5, , IT Service Desk Analyst III ,837 20,530 4,807 88, IT Specialist IV ,875 23,221 5, , IT Specialist III ,990 21,989 5,430 98, Director Infor Technology ,635 35,425 7, , IT Contract/Procure Analys III ,640 21,568 5,251 95, Enterprise Chief Technology Of ,478 29,865 7, , Network Administrator I ,403 17,768 3,626 68, IT Enterprise Architect I ,640 21,568 5,251 95, IT Project Manager IV ,950 38,905 6, ,201 36

36 IT Contract/Procure Analyst II ,248 28,131 4,073 85, Information Secur Analyst II ,688 31,631 5, , Info Security Analyst III ,462 25,114 6, , IT Systems Developer II ,248 28,131 4,073 85, IT Manager III ,088 44,553 6, , A - Agency Secretary ,448 48,521 9, , D - Deputy Secretary ,682 45,934 9, , E - Principal Assistant , , E - Executive Director , , E - Private Secretary , , E - Chief Financial Officer ,022 45,090 8, , E - Chief Data Officer ,014 31,514 8, , E - Chief Technology Officer ,582 45,372 8, , E - Chief Info Security Officer ,547 19,063 7, , E - Dir Enterprise Pjt Mgt Office ,018 31,275 8, ,403 37

37 E - Dir Shared Services ,227 39,156 9, , IT Business Analyst II ,594 34,682 4,483 97, IT Service Desk Analyst III ,163 21,303 5,138 93, Information Secur Analyst II ,205 15,192 6, , IT Systems Developer V ,474 40,968 7, , IT Project Manager III ,886 36,747 5, , IT Manager III ,227 45,489 9, , IT Systems Developer III ,640 29,815 5, , Program Technician II ,365 8,958 3,471 57, IT Systems Developer III ,640 36,345 5, , IT Service Desk Analyst II ,958 20,909 4,969 90, IT Systems Developer IV ,950 24,128 6, , IT Systems Developer III ,275 11,984 4,764 79, Systems Quality Assurance Anal ,726 21,226 5,105 93, IT Systems Developer III ,278 37,175 5, ,059 38

38 IT Systems Developer IV ,275 37,533 5, , IT Systems Developer II ,882 34,957 4, , IT Specialist III ,906 19,827 4,506 83, IT Systems Developer I ,403 17,768 3,626 68, E - Agency Dir of Digital Services ,123 19,893 8, , IT Manager I ,878 27,515 7, , IT Specialist IV ,781 24,456 6, , IT Systems Developer III ,293 29,234 4,918 98, IT Specialist IV ,875 37,998 5, , IT Manager I ,288 38,614 6, , IT Specialist II ,773 32,878 3,884 87, IT Specialist V ,834 27,184 6, , IT Specialist III ,182 10,715 4,221 70, IT Systems Developer III ,278 30,842 5, , IT Service Desk Analyst IV ,640 13,123 5,251 87,014 39

39 IT System Administrator III ,435 21,173 5,082 92, IT Specialist III ,837 35,307 4, , Database Administrator II ,837 28,974 4,807 96, IT Specialist III ,906 11,382 4,506 74, IT System Administrator IV ,288 38,429 6, , IT Project Manager IV ,766 30,729 5, , IT Manager I ,254 25,077 6, , IT Specialist III ,906 34,604 4,506 98, IT Specialist IV ,640 30,012 5, , E - Agency Dir of Digital Services ,874 43,069 8, , IT Specialist IV ,293 29,234 4,918 98, GIS Professional V ,275 37,533 5, , IT Specialist III ,992 34,262 4,360 95, IT Systems Developer V ,437 40,424 6, , IT Systems Developer IV ,350 40,766 7, ,258 40