Avocent Universal Management Gateway 6000 for IBM Data Center Infrastructure Management Controller optimizes rack management

Transcription

1 IBM Asia Pacific Hardware Announcement AG , dated February 18, 2014 Avocent Universal Management Gateway 6000 for IBM Data Center Infrastructure Management Controller optimizes rack management Table of contents 1 Overview 7 Publications 2 Key prerequisites 8 Technical information 2 Planned availability date 10 Terms and conditions 2 Description 13 Prices 2 Product positioning 13 AP distribution 3 Product number At a glance The Avocent Universal Management Gateway 6000 for IBM Data Center Infrastructure Management Controller is a new central controller for rack cabinets. The Avocent Universal Management Gateway 6000 for IBM is a critical component of Data Center Infrastructure Management (DCIM). Features of the Avocent Universal Management Gateway 6000 for IBM include: Forty RJ-45 ports Forty auto-sense (KVM or SP or serial) ports 1,025 maximum SPs Environmental sensors (not included) 10,000 data point collections Overview Avocent Universal Management Gateway 6000 for IBM Data Center Infrastructure Management Controller Avocent Universal Management Gateway 6000 for IBM is the central controller for the rack cabinet. It aggregates all the different management and controls in the rack. Feature and functions: Interfaces to Trellis and Tivoli Could be incorporated into System Director as required Provides: Data collection and monitoring Power mapping PDU and UPS integration (monitoring and control) Remote access (KVM, serial, service processor) Environmental monitoring (sensors not included) Rack asset location management (sensors not included) IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 1

2 Key prerequisites None Planned availability date March 21, 2014 Description The Avocent Universal Management Gateway 6000 for IBM Data Center Infrastructure Management Controller is the central controller for the rack cabinet. It aggregates all the different management and controls in the racks. The Avocent Universal Management Gateway 6000 for IBM interfaces to Trellis and Tivoli. It can be incorporated into System Director Tomorrow. Provides: Data collection and monitoring Power mapping PDU and UPS integration (monitoring and control) Remote access (KVM, serial, service processor) Environmental monitoring (sensors not included) Rack asset location management (sensors not included) DCIM features: Energy management Environment data collection Local analytics Real-time monitoring Access and control Configuration control Built-in auto-sensing ports Increased number of service processors supported using the gigabit LAN ports logically Extensibility Platform for hosting agents or applications Hardware or virtual appliance Product positioning Heterogeneous environments Handles heterogeneous environments. Make and model of assets do not matter. Minimum requirements Handles any type of asset. No minimum firmware or minimum age of equipment. IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 2

3 PDUs can be standard or intelligent. Rack strip form factor Inventory any and all pieces of equipment in the rack. Servers, storage devices, routers, UPSes, and so on. Asset tag installation Designed to handle the installed base and older equipment simply and efficiently. Product number The following are features already announced for the 3331 machine type: Part Description Type Model Feature SEO Number UM KVM Module - VGA+SP Dual RJ HC1 A4X4 00AK142 00AK142 The following are newly announced features on the specified models of the IBM xseries 3858 machine type: Description MT Model Feature 3858-HC HC1 EMEA Long Leadtime Configurations 3858 HC Hungary CHW plant 9SH 3858 HC Guad CHW plant 9KQ 3858 HC ISTC CHW 9K HC RTP CHW 9NR 3858 HC Offload Manufacturing to Guadalajara HVEC 3858 HC Offload Manufacturing to RTP HVEC 3858 HC Offload Manufacturing to ISTC 3858 HC Capacity Scheduling Service 3858 HC Custom SLA Scheduling Service 3858 HC Custom Asset Tagging - Standard 3858 HC Custom Asset Tagging - Enhanced 3858 HC Request for Global Trade Number (UPC or EAN) 3858 HC Custom Unit Carton Label 3858 HC Custom Palletization 3858 HC Rack Installation of 1U Component 3858 HC Rack Installation of 1U Component in idataplex 3858 HC Department of Defense UID Label 3858 HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 3

4 Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 4

5 Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location U HC Rack location A 3858 HC Rack location B 3858 HC Rack location C 3858 HC Rack location D 3858 HC Rack location E 3858 HC Rack location F 3858 HC Rack location T 3858 HC m Black Cat5e Cable 3858 HC m Black Cat5e Cable 3858 HC m Black Cat5e Cable 3858 HC m Yellow Cat5e Cable 3858 HC m Yellow Cat5e Cable 3858 HC m Yellow Cat5e Cable 3858 HC m Yellow Cat5e Cable 3858 HC m Yellow Cat5e Cable 3858 HC m Green Cat5e Cable 3858 HC m Green Cat5e Cable 3858 HC m Green Cat5e Cable 3858 HC m Green Cat5e Cable 3858 HC m Green Cat5e Cable 3858 HC m Blue Cat5e Cable 3858 HC m Blue Cat5e Cable 3858 HC m Blue Cat5e Cable 3858 HC m Blue Cat5e Cable 3858 HC m Blue Cat5e Cable 3858 HC SOFS Solution Code MFG Instruction 3858 HC SAP-BWA Solution Code MFG Instruction 3858 HC InfoSphere-BWA Solution Code MFG Instruction 3858 HC GMAS Solution Code MFG Instruction 3858 HC IBW-SSD Solution Code MFG Instruction 3858 HC Cloudburst Solution Code MFG Instruction 3858 HC SoNAS Solution Code MFG Instruction 3858 HC m, 10A/ V, C13 to IEC 320-C14 Rack Power Cable 3858 HC m, 10A/ V, C13 to IEC 320-C20 Rack Power Cable 3858 HC Line cord - 4.3M, 10A/125V, C13 to NEMA 5-15P (US) 3858 HC m, 10A/ V, C13 to IEC 320-C14 Rack Power Cable 3858 HC m, 10A/ V, C13 to IEC 320-C14 Rack Power Cable 3858 HC m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord 3858 HC Line cord - 1.8M, 10A/125V, C13 to NEMA 5-15P (US) 3858 HC System x idataplex Solution 3858 HC Datacenter UV Program Offering 3858 HC Datacenter UV w/ High Availability Program Offering 3858 HC Customer Solution Center Services 3858 HC e1350 Special Bid Solution Component 3858 HC xseries Datacenter Scalable Solution 3858 HC Consolidate Shipment 3858 HC e1350 Solution Component 3858 HC xseries Datacenter High Availability Solution 3858 HC TAA Compliant Order 3858 HC General Racking Solution 3858 HC No Publications Selected 3858 HC Integrate in manufacturing 3858 HC IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 5

6 Ship Uninstalled (Safety) 3858 HC System x Cluster Upgrade 3858 HC1 A103 Integrated Solutions - Microsoft TM 3858 HC1 A192 Integrated Solutions 3858 HC1 A193 High Performance Analytics Appliance 3858 HC1 A1NN BCFC for SCEntry Solution 3858 HC1 A2EE BladeCenter Foundation for Cloud 3858 HC1 A2HM IBM Smart Analytics HC1 A2VZ System x Integrated Offering for Cloud 3858 HC1 A39S IBM Integrated Platform HPC Solution 3858 HC1 A3BA IBM GNRx Solution 3858 HC1 A3BB Flex SAP/BWA 3858 HC1 A463 Avocent Universal Management Gateway 6000 for IBM 3858 HC1 A4X1 The following are features already announced for the 3331, 3858, 8677, 8721, 8852 machine types: Description MT Model Feature 3331-HC HC HC HC HC HC HC HC HC HC HC1 A4X HC HC HC HC1 The following are features already announced for the 2582, 2583, 5455, 5458, 5460, 7143, 7147, 7158, 7160, 7164, 7377, 7382, 7383, 7912, 7914, 7915, 7944, 7945, 8722, 8886 machine types: Description MT Model Feature 2582 AC1 A4X AC AC AC AC AC AC AC AC AC AC AC AC AC AC AC AC1 IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 6

7 7945 AC AC AC1 Single Entity Offering (SEO) Description Avocent Universal Management Gateway 6000 for IBM SEO number 3858D3X Option Note: The following part number is a Pseudo option. The Pseudo part number cannot be ordered as a stand-alone part and can only be ordered using configurator. Description Part number 00W1004 Publications An installation guide, and safety and warranty publications are shipped with Universal controller. Services Global Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an on-demand business. They can help you integrate your highspeed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Select your country, and then select the product as the category. IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 7

8 Technical information Specified operating environment Physical specifications (approximate) Width = 17 inches Depth = 19.5 inches Height = 1.7 inches Weight = 17 pounds Agency approvals The Avocent Universal Management Gateway 6000 for IBM adheres to the following safety requirements: UL :2007 CUL FCC Part 15 Class A ICES-003 Class A CE EN55022 Class A EN55024 EN EN C-Tick BSMI VCCI KCC Homologation Certification may be required by law prior to making any connection. Contact an IBM representative or reseller for any questions. Planning information Customer responsibilities This product is designated as customer setup. Customer setup instructions ship with the controller. Cable orders No cables required. Packaging Avocent Universal Management Gateway 6000 for IBM controller is shipped in a single package. Security, auditability, and control The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 8

9 IBM Electronic Services Electronic Service Agent TM and the IBM Electronic Support web portal are dedicated to providing fast, exceptional support to IBM Systems customers. The IBM Electronic Service Agent tool is a no-additional-charge tool that proactively monitors and reports hardware events, such as system errors, performance issues, and inventory. The Electronic Service Agent tool can help you stay focused on your company's strategic business initiatives, save time, and spend less effort managing day-to-day IT maintenance issues. Servers enabled with this tool can be monitored remotely around the clock by IBM Support all at no additional cost to you. Now integrated into the base operating system of AIX 5.3, AIX 6.1, and AIX 7.1, Electronic Service Agent is designed to automatically and electronically report system failures and utilization issues to IBM, which can result in faster problem resolution and increased availability. System configuration and inventory information collected by the Electronic Service Agent tool also can be viewed on the secure Electronic Support web portal, and used to improve problem determination and resolution by you and the IBM support team. To access the tool main menu, simply type "smitty esa_main", and select "Configure Electronic Service Agent." In addition, ESA now includes a powerful web user interface, giving the administrator easy access to status, tool settings, problem information, and filters. For more information and documentation on how to configure and use Electronic Service Agent, refer to The IBM Electronic Support portal is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. This portal enables you to gain easier access to IBM resources for assistance in resolving technical problems. The My Systems and Premium Search functions make it even easier for Electronic Service Agent tool-enabled customers to track system inventory and find pertinent fixes. Benefits Increased uptime: The Electronic Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. This can translate to less wasted time monitoring the "symptoms," diagnosing the error, and manually calling IBM Support to open a problem record. Its 24 x 7 monitoring and reporting mean no more dependence on human intervention or off-hours customer personnel when errors are encountered in the middle of the night. Security: The Electronic Service Agent tool is designed to be secure in monitoring, reporting, and storing the data at IBM. The Electronic Service Agent tool securely transmits either via the Internet (HTTPS or VPN) or modem, and can be configured to communicate securely through gateways to provide customers a single point of exit from their site. Communication is one way. Activating Electronic Service Agent does not enable IBM to call into a customer's system. System inventory information is stored in a secure database, which is protected behind IBM firewalls. It is viewable only by the customer and IBM. The customer's business applications or business data is never transmitted to IBM. More accurate reporting: Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of misreported or misdiagnosed errors. Once inside IBM, problem error data is run through a data knowledge management system and knowledge articles are appended to the problem record. IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 9

10 Customized support: Using the IBM ID entered during activation, customers can view system and support information in the "My Systems" and "Premium Search" sections of the Electronic Support website at My Systems provides valuable reports of installed hardware and software using information collected from the systems by Electronic Service Agent. Reports are available for any system associated with the customer's IBM ID. Premium Search combines the function of search and the value of Electronic Service Agent information, providing advanced search of the technical support knowledgebase. Using Premium Search and the Electronic Service Agent information that has been collected from your system, customers are able to see search results that apply specifically to their systems. For more information on how to utilize the power of IBM Electronic Services, contact your IBM Systems Services Representative, or visit Terms and conditions MES discount applicable No Field installable feature Yes Warranty period Three years. An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed. Customer setup Yes Machine code End-user License Agreement (EULA) for Avocent switch firmware. To obtain copies of the IBM Statement of Limited Warranty 1, contact your reseller or IBM. 1 For information on IBM's Statement of Limited Warranty, contact your local IBM representative. Copies are available upon request. Warranty period Three years. An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. An IBM part or feature that replaces a previously installed part or feature assumes the IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 10

11 remainder of the warranty period for the replaced part or feature. An IBM part or feature added to a machine without replacing a previously installed part or feature is subject to a full warranty effective on its date of installation. Unless specified otherwise, the warranty period, type of warranty service, and service level of a part or feature are the same as those for the machine in which it is installed. The following have been designated as consumables or supply items and are, therefore, not covered by this warranty: None Warranty service If required, IBM provides repair or exchange service, depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM website. Certain machines contain remote support capabilities for direct problem reporting, remote problem determination, and resolution with IBM. You must follow the problem determination and resolution procedures that IBM specifies. Following problem determination, if IBM determines On-site Service is required, scheduling of service will depend upon the time of your call, machine technology and redundancy, and availability of parts. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information. The type of service is Customer Replaceable Unit (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service. Customer Replaceable Unit (CRU) Service IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service. Based upon availability, a CRU will be shipped for next-business-day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement. The following parts are designated as Tier 1 CRUs: 42U rear door 42U front door Door latch Keys Cable management bracket Hardware kit 1177 mm deep lower side panel Tailbar kit Front anti-tip plate On-site Service This provides On-site Repair, 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM or your reseller will repair the failing machine at your IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 11

12 location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-country service delivery is used. International Warranty Service (IWS) IWS is available in selected countries or regions. The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased. Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country, and the warranty period observed will be that of the country in which the machine was purchased. To determine the eligibility of your machine and to view a list of countries where service is available, visit For more information on IWS, refer to Services Announcement AA , dated September 28, Licensing Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system. IBM hourly service rate classification One Field-installable features Yes Model conversions No Machine installation Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine. Graduated program license charges apply No Licensed internal code and licensed machine code This product does not contain Licensed Internal Code or Licensed Machine Code. Educational allowance None IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 12

13 Prices For all local charges, contact your IBM representative. AP distribution Country/Region Announce Announce date AP IOT ASEAN* Yes February 18, 2014 India/South Asia** Yes February 18, 2014 Australia Yes February 18, 2014 People's Republic of China Yes February 18, 2014 Hong Kong S.A.R of the PRC Yes February 18, 2014 Macao S.A.R of the PRC Yes February 18, 2014 Taiwan Yes February 18, 2014 Korea Yes February 18, 2014 New Zealand Yes February 18, 2014 Japan IOT Japan Yes February 18, 2014 * Brunei Darussalam, Indonesia, Cambodia, Lao People's Democratic Republic, Malaysia, Philippines, Singapore, Thailand, and Vietnam ** Bangladesh, Bhutan, India, Sri Lanka, Maldives, Nepal, and Afghanistan Trademarks Electronic Service Agent is a trademark of IBM Corporation in the United States, other countries, or both. IBM, Tivoli, idataplex, Global Technology Services and AIX are registered trademarks of IBM Corporation in the United States, other countries, or both. Microsoft is a trademark of Microsoft Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Reference to other products in this announcement does not necessarily imply those products are announced, or intend to be announced, in your country. Additional terms of use are located at For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page IBM Asia Pacific Hardware Announcement AG IBM is a registered trademark of International Business Machines Corporation 13