ThinkPad X200 notebooks are eligible for the Global Models Plus program with 3-year special bid on-site warranty

Transcription

1 Lenovo Asia Pacific Announcement AG , dated August 5, 2008 ThinkPad X200 notebooks are eligible for the Global Models Plus program with 3-year special bid on-site warranty AP distribution...2 Description...2 Product number... 2 Reference information Planning information...13 Terms and conditions Prices...14 Overview International models of the ThinkPad X200 series are now available through the Global Models Plus (GMP) program, which includes: Three-year limited warranty (parts and labor) 1 ; one-year limited warranty for battery On-site service for select repairs, 9 hours a day, Monday through Friday, excluding holidays, and next-business-day (NBD) response objective 2 These models are available to qualified customers only through pricing special bids. Product availability with on-site service will be determined during the special bid process. The Lenovo Special Bids pricing group or LE Direct will work with Lenovo representatives on this offering. For detailed information on each product, including features, benefits, requirements, and technical specifications, refer to the Hardware Announcement in the Reference information section. 1 International Warranty Service (IWS) is available in any country in which this product is sold and serviced. Service delivery methods and parts availability vary by country, may be different from that in the country of purchase, and are subject to change without notice. Fees and restrictions may apply in some countries. 2 If a machine is listed as having on-site service for select repairs, on-site service is available only for the replacement of select parts. For all other warranty repairs, Lenovo will provide the customer a replacement part for customer installation. The parts for which on-site service is available varies by machine. It can include the processor, power supply, heat sink, system board, or base cover. Response times can vary and may exclude some holidays. For on-site labor, Lenovo will attempt to diagnose and resolve the problem remotely before sending a technician. Product number: For details, refer to the Product number section in this announcement. Planned availability Availability dates will be determined during the special bid process. Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 1

2 AP distribution Country/Region AP IOT ASEAN* India/South Asia** Australia People's Republic of China Hong Kong S.A.R of the PRC Macao S.A.R of the PRC Taiwan Korea New Zealand Japan IOT Japan Announced * Brunei Darussalam, Indonesia, Cambodia, Lao People's Democratic Republic, Malaysia, Philippines, Singapore, Thailand, Vietnam ** Bangladesh, Bhutan, India, Sri Lanka, Maldives, Nepal, Afghanistan Description For a complete description of each product, and product warranty information, refer to the Hardware Announcement in the Reference information section. Product number Mobile products All systems have a modem, Gigabit Ethernet, UltraConnect II antenna, and ExpressCard slot, unless specified otherwise. Australia / New Zealand Machines (Microsoft Windows Vista Business) ThinkPad X EM EM Intel Core 2 Duo processor P8600, ThinkPad X FM FM Fingerprint Reader, Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 2

3 ThinkPad X M2M 7459 M2M 1GB, ThinkPad X M3M 7459 M3M Fingerprint Reader, 1GB, ThinkPad X M M Camera, Fingerprint Reader, WWAN Ready, India Machines ( ThinkPad X EQ EQ ThinkPad X FQ FQ Fingerprint Reader, ThinkPad X M2Q 7459 M2Q Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 3

4 1GB, ThinkPad X M3Q 7459 M3Q Fingerprint Reader, 1GB, ThinkPad X Q Q Camera, Fingerprint Reader, WWAN Ready, ASEAN English Machines ( ThinkPad X EA EA ThinkPad X FA FA Fingerprint Reader, ThinkPad X M2A 7459 M2A 1GB, Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 4

5 ThinkPad X M3A 7459 M3A Fingerprint Reader, 1GB, ThinkPad X A A Camera, Fingerprint Reader, WWAN Ready, ASEAN English (No A support) Machines ( ThinkPad X ET ET ThinkPad X FT FT Fingerprint Reader, ThinkPad X M2T 7459 M2T 1GB, ThinkPad X M3T 7459 M3T Fingerprint Reader, Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 5

6 1GB, ThinkPad X T T Camera, Fingerprint Reader, WWAN Ready, Hong Kong Traditional Chinese Machines ( ThinkPad X EB EB ThinkPad X FB FB Fingerprint Reader, ThinkPad X M2B 7459 M2B 1GB, ThinkPad X M3B 7459 M3B Fingerprint Reader, 1GB, Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 6

7 ThinkPad X B B Camera, Fingerprint Reader, WWAN Ready, Hong Kong English Machines ( ThinkPad X EH EH ThinkPad X FH FH Fingerprint Reader, ThinkPad X M2H 7459 M2H 1GB, ThinkPad X M3H 7459 M3H Fingerprint Reader, 1GB, ThinkPad X H H Camera, Fingerprint Reader, Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 7

8 WWAN Ready, China (GCG) Machines ( ThinkPad X EC EC ThinkPad X FC FC Fingerprint Reader, ThinkPad X M2C 7459 M2C 1GB, ThinkPad X M3C 7459 M3C Fingerprint Reader, 1GB, ThinkPad X C C Camera, Fingerprint Reader, Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 8

9 WWAN Ready, Japan English Machines ( ThinkPad X EE EE ThinkPad X FE FE Fingerprint Reader, ThinkPad X M2E 7459 M2E 1GB, ThinkPad X M3E 7459 M3E Fingerprint Reader, 1GB, ThinkPad X E E Camera, Fingerprint Reader, WWAN Ready, Japan Machines Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 9

10 ( ThinkPad X EJ EJ ThinkPad X FJ FJ Fingerprint Reader, ThinkPad X M2J 7459 M2J 1GB, ThinkPad X M3J 7459 M3J Fingerprint Reader, 1GB, ThinkPad X J J Camera, Fingerprint Reader, WWAN Ready, Korea Machines ( Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 10

11 ThinkPad X EK EK ThinkPad X FK FK Fingerprint Reader, ThinkPad X M2K 7459 M2K 1GB, ThinkPad X M3K 7459 M3K Fingerprint Reader, 1GB, ThinkPad X K K Camera, Fingerprint Reader, WWAN Ready, Taiwan Traditional Chinese Machines ( ThinkPad X EV EV Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 11

12 , ThinkPad X FV FV Fingerprint Reader, ThinkPad X M2V 7459 M2V 1GB, ThinkPad X M3V 7459 M3V Fingerprint Reader, 1GB, ThinkPad X V V Camera, Fingerprint Reader, WWAN Ready, Reference information Refer to the following hardware announcement for product information: Letter Announcement Global Models number date Current Plus AG August 5, M2x,M3x, (ThinkPad X200 series) 5Ex,5Fx 69x Note: The x in the model number is to be replaced with the letter for the geography to determine the MTM number. Example: Replace x with U for USA. Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 12

13 Trademarks Intel is a registered trademark of Intel Corporation. Microsoft and Windows Vista are registered trademarks of Microsoft Corporation. Lenovo is a trademark of Lenovo in the United States, other countries, or both ThinkPad is a registered trademark of Lenovo in the United States, other countries, or both Other company, product, and service names may be trademarks or service marks of others. Planning information Packaging: Refer to the Hardware Announcement listed in the Reference information section for packaging information. Security, auditability, and control The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. Terms and conditions To obtain copies of the Lenovo Limited Warranty, contact your reseller or Lenovo. Warranty period System hardware Three years on parts and labor (MT 7459) System battery One year Optional Lenovo features initially installed in a Lenovo system carry the same warranty period as the system. If installed after the initial system installation, they carry the balance of the system warranty or the optional feature warranty, whichever is greater. Warranty service: If required, your Service Provider provides repair or exchange service depending on the type of warranty service specified for the machine. A service technician will attempt to resolve your problem over the telephone. You must follow the problem determination and resolution procedures. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside your Service Provider's normal service area. Contact your local Service Provider representative or your reseller for country- and location-specific information. Customer Replaceable Unit ("CRU") service: Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required: return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement. Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 13

14 On-site Service: Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may require your Service Provider to send the product to a designated service center. International Warranty Service (IWS): IWS is available during the warranty period to customers who travel or relocate to countries where their computer is sold and serviced by a Service Provider authorized to perform warranty service. Eligible Lenovo computers are identified by their four-digit machine type. You can obtain IWS through the method of service, such as CRU, depot, carry-in, or on-site, provided in the servicing country. Service methods and procedures vary by country, and some service or parts may not be available in all countries. Service centers in certain countries may not be able to service all models of a particular machine type. In addition, some countries may have fees and restrictions that apply at the time of service. Note: Due to the earth's magnetic field, CRT monitors are manufactured to work in northern, southern, and equatorial regions of the earth and may not produce a satisfactory image when moved between them. Any required adjustment (if possible) is not covered under IWS and may be subject to a chargeable action. The magnetic field does not affect flat-panel LCD monitors and ThinkPad LCD displays. Licensing: Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system. Field-installable features: Model conversions: No Machine installation: Customer setup. Customers are responsible for installation according to the instructions Lenovo provides with the machine. Graduated program license charges apply: No Licensed Internal Code and Licensed Machine Code: This product does not contain Licensed Internal Code or Licensed Machine Code. Educational allowance: None Prices For all local charges contact your sales representative. ThinkPlus services for warranty and maintenance charges The offerings below apply to all models of machine type 7459 The models are M2U, M3U, 5EU, 5FU, and 69U. Description ThinkPlus part number 4-year LOR 9 x 5 NBD 12X5630 LOR = Lenovo on-site repair NBD = Next business day Accidental damage protection Description ThinkPlus part number 3-Year Onsite with ThinkPad Protection 4-Year Onsite with ThinkPad Protection 41C U4785 ThinkPlus MA for post warranty/warranty service upgrade Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 14

15 Description ThinkPlus Part number 1-year LOR 9 x 5 NBD 1-year P&L P/U Depot 2-year LOR 9 x 5 NBD 2-year P&L P/U Depot 41C C C C9280 Lenovo Services is the preferred, authorized warranty service, warranty service upgrade, and post-warranty service provider for Lenovo products (excluding mainland China). IBM Global Financing: IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle. Trademarks Intel is a registered trademark of Intel Corporation. Microsoft and Windows Vista are registered trademarks of Microsoft Corporation. Lenovo and ThinkPlus are trademarks of Lenovo in the United States, other countries, or both ThinkPad is a registered trademark of Lenovo in the United States, other countries, or both Other company, product, and service names may be trademarks or service marks of others. This announcement is provided for your information only. For additional information visit the Lenovo worldwide page at: Lenovo Asia Pacific AG Lenovo is a trademark of Lenovo 15