FreeFlow Express to Print

Transcription

1 Software Version 7.0 November 2008 Customer Expectations Document

2 2008 Xerox Corporation. All rights reserved. Xerox and the sphere of connectivity design and all product names mentioned in this publication are trademarks of Xerox Corporation in the United States and/or other counties. Other company trademarks are also acknowledged. Printed in the United States of America. Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions. Document Version: 1.1 (November 2008).

3 Table of Contents 1 Introduction...1 Product Overview System Technical Requirements...3 Performance and Capacities Guidelines... 3 PC Platform Support... 4 Protecting Against Power Issues System Software Requirements...7 Software License Permissions... 7 Mixed Environments Support... 7 Xerox and Third Party Application Software Support... 8 FreeFlow Product Security Considerations Backing Up Your FreeFlow Product Protecting Against Virus Attacks Open Printer Support Customer Implementation and Training Customer Software Support Xerox and Customer Responsibilities Responsibility Matrix Hints & Tips Appendix Print Server Compatibility Matrix Document Type (Template) Definitions PDF Conversion PDF Optimization Customer Expectations Document iii

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5 1 Introduction 1 This document provides the feature details and expectations for, software version 7.0. It is intended to help Customers understand the capabilities, requirements, and limitations of the current release. Express to Print is the cost-effective workflow solution that increases a customer's productivity. With its intuitive visual interface, customers can perform job ticketing and prepress functions with a simple click of the mouse while reducing the time required to set-up even the most cumbersome jobs - automatically. Key applications include the production of business cards, brochures, books, manuals, and more so that customers can keep their production pipeline filled. It s so easy to use, even novice users become experts, quickly. Product Overview Simplified job preparation An intuitive and highly visual interface lets you view and prepare jobs at the desktop, ensuring their accuracy before you submit them to print. Automatically combine multiple files into one and perform tasks such as adding page inserts, tabs, and covers, as well as bar coding, page numbering, watermarks, Bates stamping, and more with drag-and-drop simplicity. Convert TIFF, JPEG, PostScript, EPS, and RDO files to true Adobe PDFs, on the fly. This tool is not only fast, it s smart select your Xerox printer and Express to Print displays only the ticketing options available for that printer. Streamlined job ticketing Point and click to preview every page as you prepare your jobs with tabs, covers, chapter starts, and more. View your job in page view, printer spreads, or reader spreads. You ll reduce errors while maximizing print quality and consistency. Thanks to its logical, intuitive operations, Express to Print is ideal for walk-up jobs and less-skilled operators. It reduces training time, number of software applications, and steps required to perform simple prepress activities. Template-based automation Take the guesswork and manual labor out of job preparation with over 50 predefined templates. They automate frequently repeated jobs, time-consuming setups, and routine prepress tasks such as imposition and finishing options. You ll be able to see a soft proof prior to submitting your job to print, so you can produce books, manuals, newsletters, postcards, posters, and more with greater ease and accuracy. If the built-in templates don t fit your needs, template customization is available. Customer Expectations Document 1

6 Introduction Increased productivity for the Light Production market Designed to be easy to implement and easy to use, Express to Print can be easily installed on your PC without the need for a server or complicated programming. It can boost the productivity of your color and monochrome workflows, working in tandem with the Xerox 700 Digital Color Printer, Xerox DocuColor 242/252/262, Xerox DocuColor 5000/7000AP/8000AP Digital Presses, Xerox igen3 and Xerox igen4 Digital Production Presses, Xerox 4112 /4127 Copier/Printers, Xerox Nuvera Digital Production Systems, Xerox DocuTech HighLight Color Systems, Xerox DocuPrint Continuous Feed printers, and other Xerox digital print engines. Refer to the Appendix: Print Server Compatibility Matrix, for a complete list of supported Xerox printers. NOTE Support is limited for bustled or on-board Digital Front-End (DFE) controllers. 2 Customer Expectations Document

7 System Technical Requirements 2 Performance and Capacities Guidelines FreeFlow Express to Print is designed to address many of the needs of our customers in helping them to better prepare and automate their job preparation and prepress bottlenecks. However, the performance of the application is dependent on a number of variables, including network traffic, system configuration, as well as the number and type of operations being performed simultaneously. Regardless of PC platform capability, the system performance may decrease with the introduction of color reprographic images. Scanned color files may easily attain several MB in size. The associated FreeFlow operations acting upon these large color images may, therefore, be slower. Although every effort is explored to achieve optimum performance with the FreeFlow software, reduced performance may be experienced with some operations. The performance criteria for Express to Print cited below are guidelines for satisfactory system performance. They are not meant to be defining limits. Actual performance results will vary among different customer environments and applications. Guidelines Server connection to the local area network (i.e. intranet) should be on 100 Mbps / Full Duplex or faster The customer should have in-house IT support to certify and maintain the network The customer should have a qualified, trained in-house System Administrator By following the above guidelines the overall operation can be optimized. Customer Expectations Document 3

8 System Technical Requirements PC Platform Support The Xerox escalation process, including SPAR (Software Problem Action Report) support, is available for compliant hardware and software configurations only. Compliant PC platform(s) specifications and software configurations are tested by Xerox to ensure product stability; that such products have supported upgrade and migration paths, and can be maintained by trained service and support organizations. Customers who purchase FreeFlow Express to Print are responsible for obtaining a PC platform that meets (or exceeds) the set of minimum required system specifications defined by Xerox outlined below. Minimum System Specifications for Customer-supplied Platforms Minimum System Specifications for Customer-supplied Platforms Hardware Components The following are the minimum required hardware components for Express to Print 7.0 Processor System Memory Hard Drive Video Capability Ethernet Capability Display Input Devices Peripheral Devices Intel Core Duo 2.0 GHz or better, or equivalent AMD processor 2 GB 80 GB SATA 7200 RPM Note: Customers should make appropriate allowances when selecting hard disk capacity in order to accommodate specific application needs, including considering larger disk capacity and / or additional drives. Video Controller (AGP or PCI-based) with 128 MB RAM 10/100/1000 Mb/second Analog CRT or LCD monitor Keyboard and mouse DVD-ROM drive Backup storage device recommended Software Components The following are the supported software components that the customer must procure and install for Express to Print 7.0 Operating System Microsoft Vista Business, Enterprise or Ultimate Edition (32-bit) with Service Pack 1 or Microsoft Windows XP Professional (32-bit) with Service Pack 2 Application Software Microsoft Office 2007 (Word, Excel, PowerPoint, Publisher) Note: Required if conversion of source files to PDF is required Adobe CS3 (InDesign, Illustrator and Photoshop) 4 Customer Expectations Document

9 System Technical Requirements System Settings The following are the required system settings for Express to Print 7.0: 1. Disable Indexing Service: Microsoft Vista: [Control Panel > Programs and Features > Turn Windows Features Off Microsoft Windows XP: [Control Panel > Administrative Tools > Services] 2. Disable Hyper-threading in the PC BIOS (if option exists). 3. To enable and configure the Windows Firewall or for other recommended security settings, please refer to the Xerox FreeFlow 7.0 Security Document 701P A copy of this document may be obtained from your local Xerox Rep, or downloaded from the Support & Drivers section on xerox.com. Protecting Against Power Issues Changes in power can effect computer equipment and cause software/hardware damage and file corruption requiring a service call and possibility of the need to reload system software that can result in downtime. Note We strongly recommended that the FreeFlow product hardware be kept on a dedicated electrical line with an Uninterruptible Power Supply (UPS), Surge Protection, and Power Fluctuation Protection. Customer Expectations Document 5

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11 System Software Requirements 3 Software License Permissions Several FreeFlow software products are available for purchase from Xerox including: FreeFlow Makeready, FreeFlow Process Manager, FreeFlow Web Services, FreeFlow Output Manager, FreeFlow Print Manager, and the FreeFlow VI Suite. Each software product is sold with install permissions conveyed as part of the purchase price. The purchase of each Express to Print software product grants the purchaser the right to install one instance of the software, meaning the software may only be installed on a single PC platform at any given time for each license purchased. The FreeFlow license is not transferable. The customer is solely responsible for obtaining and complying with all appropriate licenses for the Microsoft Vista or Windows XP Professional Operating Systems, and Microsoft Office Additionally, the customer is solely responsible for obtaining and complying with all appropriate licenses for any third-party components used by the customer in conjunction with the FreeFlow software, including but not limited to QuarkXPress, Adobe Photoshop, InDesign and/or Illustrator. Mixed Environments Support For customers who have purchased multiple FreeFlow products it is imperative that all of the products are at the same software level to minimize compatibility issues. Unique characteristics may be created with document generation relative to file format, file contents and system compatibility with differing versions of FreeFlow software. Keeping the FreeFlow software at the same release levels will also facilitate efficient problem escalation and resolution. If possible, this constraint should also be adhered to when sharing files across environments. Customer Expectations Document 7

12 System Software Requirements Xerox and Third Party Application Software Support FreeFlow Express to Print is supported by Xerox through a Field Service Maintenance Agreement (FSMA). The intent is to provide our customers with the most reliable and productive software for the Print Center marketplace. To this end, the system is extensively tested from a hardware and software perspective to ensure system reliability. The FreeFlow Product Support Organization is trained to perform diagnostic routines that help isolate problems. These routines are designed with the total system philosophy to quickly isolate any issues that may arise. However, they rely on a known system environment to establish an initial starting point and third-party software cannot be comprehended by the diagnostics. Also, to isolate software problems effectively, the FreeFlow product support organization will attempt to recreate any issues on standard supported systems. The introduction of software outside of the standard FreeFlow product configuration poses obstacles to effective problem isolation and/or diagnosis and cannot be supported. The PC platform should only be used for operation of FreeFlow Express to Print. Software provided by Xerox FreeFlow Express to Print (Optional) Software supplied by the Customer Microsoft Office 2007 (Word, Excel, PowerPoint, Publisher) Adobe CS3 (InDesign, Illustrator and Photoshop) Adobe Acrobat FreeFlow Express to Print supports the conversion of native Microsoft Office and Adobe file types to PDF. In addition, conversion of the following files types are also supported, but the source applications are not required for Express to Print to convert these files to PDF: JPG JPEG BMP TIFF TIF RDO Postscript EPS TIFF-IT Note The Customer is responsible for obtaining and installing an appropriately licensed version of the originating source document application(s) if PDF conversion of native files types is required. 8 Customer Expectations Document

13 System Software Requirements Specifics Customers may assume the responsibility of loading additional software on the FreeFlow product at their own risk. Xerox service and support cannot be held accountable for the additional application software or the data files that may be created with them. In the event of software or hardware problems, to effectively diagnose and isolate the problem, the service/support engineer may require that the third-party software be removed from the FreeFlow product. The customer is responsible for this activity. In the event of catastrophic events where hardware and/or software failure may erase or otherwise destroy application software and/or hardware, the Xerox support team is only responsible for the Xerox-supplied components. Recommendation Customers wishing to incorporate third-party software applications with the FreeFlow product should consult with their local support team to define the best backup and support strategy that will protect their investment and information. Customer Expectations Document 9

14 System Software Requirements FreeFlow Product Security Considerations Computer / Information Security is a journey and not a destination. Even the most secure systems are vulnerable given someone who has the right knowledge, access, and enough time. Threats include physical damage at the system, over networks, or as well as damage caused by viruses. The goal is to minimize the security risks, as much as possible, and have policies in place to detect and reduce the negative impact of a security incident. Examples of things that can be done to reduce risks include proper use of logins and passwords, restricting network access, and use of virus detection software. FreeFlow Digital Workflow Collection Security Xerox s Role Xerox will strive to provide the most secure software product possible based on the information and technologies available while maintaining the products performance, value, functionality, and productivity. Xerox will: Run industry standard security diagnostics test to determine any vulnerability. If found, the vulnerabilities will either be fixed, minimized, or documented Monitor, notify, and supply (when necessary) security patches provided by third party software vendors used with the FreeFlow products (i.e. Microsoft Service Packs) Customer s Role Although the FreeFlow product support team will try to provide software that is secure, the customer is ultimately responsible for securing their environment to meet their specific security needs. Depending on the customer needs, the customer can increase security by installing a firewall, implementing a private network, and/or physically securing the hardware to a limited access area. The customer, depending on their needs, should use tools to monitor and log physical and network access to the FreeFlow hardware and software to determine if and when a security incident has occurred. The customer should also back-up their data to ensure that is can be recovered in case of deletion or corruption. In implementing a security strategy, customers must keep in mind that they should not modify the FreeFlow product system or its environment in any way that will prevent it from functioning properly. If the customer performs such modifications, Xerox will not be able to support the product should problems occur. The customer may be responsible for returning the FreeFlow product back to the original installed state. This may include uninstalling unsupported software, resetting configuration settings, or possibly reinstalling the FreeFlow software product. 10 Customer Expectations Document

15 System Software Requirements Backing Up Your FreeFlow Product Customer performed backup procedures for FreeFlow Express to Print are an important and necessary function. The customer is responsible for scheduling and performing this important function to ensure all data integrity of the backup process. In the event the FreeFlow product experiences an internal hard disk failure, accidental file deletion, or other catastrophic events, a successful backup of data minimizes the amount of lost data and work. Using a successful and efficient backup strategy also reduces the amount of time required to restore the system to a fully operational state once the necessary hardware repairs have been made. Customers should explore the use of external storage devices as part of an effective overall back up strategy. FreeFlow Product Backup Specifics With the hardware and software solution available, it is recommended that the customer perform a full backup at least once a week, or more often as their data integrity needs demand. The scheduling of incremental or differential backups may also be employed within the full backup cycle. The more critical the data stored on the FreeFlow product is, the more frequently the customer should back up the system. Xerox recommends that you use multiple backup media sets for each device. Having multiple backup sets provides additional security in the event that one set is corrupted or damaged. You may also want keep an updated media set stored in a separate location and possibly in a fire/water proof safe to protect against fire and water damage. Note: The customer must perform a full backup prior to any system upgrades. Customer Expectations Document 11

16 System Software Requirements Protecting Against Virus Attacks A virus is a software program that replicates itself, trying to infect as many files and computers as possible. A virus may spread through the sharing of files between computers, through e- mail, or through exposed network connections. Viruses may damage data, cause the computer to crash, display messages, impose performance implications, expose security holes, or lie dormant. Protecting FreeFlow products from virus contamination Xerox s Role Xerox takes special precautions to ensure the software is shipped free from computer virus contamination. Xerox Customer Support Engineers also take care when performing service on the equipment so software viruses are not introduced into the system. Customer s Role We strongly recommend that customers invest in a virus detection software application to continue to protect their FreeFlow products from viruses. The customer is responsible to validate that the virus software does not interfere with the normal operation of the FreeFlow software product. 12 Customer Expectations Document

17 System Software Requirements Open Printer Support Open Printing Overview Open Printing allows the FreeFlow software to print to any network Postscript printer. Open Printing enablement is accomplished by selecting the Generic Postscript Printer option for the Production printer device. Recommended Minimum Requirements To use the Generic Postscript Printer type, the printer must meet the following minimal requirements: Raster Image Processor (RIP) is Postscript Level 2 compliant The print device accepts print data via the LPR printing protocol The RIP on the printer must be robust enough to handle print jobs that are typical from the FreeFlow software. Typically these are comprised of a Postscript file with embedded TIFF or other images. Most production class devices will not see any issues with this type of data stream. Some smaller office or older networked laser printers may not be able to handle the print stream reliably Limited Job Ticketing The Generic Postscript Printer type only supports a limited set of job ticketing attributes: copy count, collate/uncollate, simplex/duplex, paper size, and portrait staple. The print device must be able to interpret the setpagedevice Postscript command in the Postscript data stream to understand these job ticketing attributes. Limited Level of Support The FreeFlow products have not been tested with every printer sold in the production environment. Validation for the FreeFlow software and every Generic Postscript Printer type cannot be accomplished. FreeFlow products will not provide any support for the Generic Postscript Printer type against any specific printer. FreeFlow products will provide the standard high level of support for common problems associated with the Generic Postscript Printer type. Customer Expectations Document 13

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19 Customer Implementation and Training 4 Xerox offers comprehensive services including customer training, implementation and Document Type (template) customization, which are designed to address a variety of individual Customer requirements and experience levels. Basic Training and User Configuration Although FreeFlow Express to Print is designed to be customer-installable and easy to learn, there may be specific Customer needs for basic product training in order to establish system and printer configuration. The Express to Print Basic Training and User Configuration service is designed to supplement the existing training aids and online help system in order to help. Advanced Training and User Configuration The FreeFlow Express to Print Advanced Training and User Configuration service goes beyond the basics to establish a comprehensive understanding of a Customer s operations. Beyond the ability to use basic print processes within Express to Print, advanced configurations for end-to-end operations can streamline the overall workflow for job submission. The establishment of hot folders and printer queue attributes can greatly minimize if not eliminate operator intervention for particular types of jobs. In addition, Document Type (template) customization can be utilized to create workflows that are unique to a Customer s specific application types. The Xerox Support Analyst will consult with the Customer to define the best approaches for configuring workflows that meet their specific requirements. Please contact your Xerox representative for more information. Customer Expectations Document 15

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21 Customer Software Support 5 Depending upon how the product was purchased, FreeFlow Express to Print is fully maintained and supported through a Field Service Maintenance Agreement (FSMA) or Annual Support Fee (ASF). The agreement(s) covers software support for a given product or solution. As part of the FSMA or ASF, FreeFlow software and operational assistance is available through hotline support via the Xerox Customer Support Center (XCSC). This group works closely with various software development organizations to resolve software issues that inevitably arise with any software application. The process with which to address these problems is referred to as the Software Problem Action and Resolution (SPAR) process and enables a closed-loop communication between the customer and the development organizations. PC platforms acquired through Xerox are not covered under the software FSMA and come with the standard PC vendor warranty. Support is available via the Xerox support center Monday through Friday, 8:00 AM to 5:00 PM (local time). Xerox shall have no responsibility for identifying or correcting deficiencies in non- Xerox products connected to, or used with the FreeFlow software, or for otherwise providing service or support for such non-xerox products. Customer Expectations Document 17

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23 Xerox and Customer Responsibilities 6 Responsibility Matrix Responsibility Customer Xerox System Installation & Configuration Planning Provide an appropriate environment for the installation, including adequate space and power requirements Configure the network infrastructure Provide and configure the Express to Print PC and Operating System software Install the Express to Print software and obtain software license Obtain and install an appropriately licensed version of Microsoft Office 2007 (if PDF conversion of native files types is required) Connect Express to Print to the network, and ensure connectivity X X X X X X Provide Hotline support for the customer X Obtain and install software updates and upgrades Facilitate training X X Customer Expectations Document 19

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25 Hints & Tips 7 The Hints and Tips in this section have been written to support the launch of FreeFlow Express to Print. The information contained in this section is subject to change as new releases of software become available. Contact your Xerox representative for the latest Hints and Tips pertaining to your FreeFlow system. Install / Uninstall All templates; system default and custom templates, are stored in the <Drive>\Xerox\FreeFlow\EZTemplates\ directory. During the uninstall process, the user will receive the following warning message: Removing the software will delete all user Document Type (templates) and data stored in D:\Xerox\FreeFlow. To save Document Types, press No and backup all user Document Types before removing the software. When restoring Document Types after a new installation of the software, users should ensure that they do not overwrite Document Types when prompted. Working with Source Files Source third-party program applications must be installed on the Express to Print workstation if automatic conversion of the source files to PDF is desired. Several minutes may be required to convert and render the images of certain files types, or files that contain large number of pages. When using the Automatic Image Enhancement (AIE) node options in the System preferences menu, there are some JPEG images that when processed by the AIE will result in the image changing sizes. These JPEGs have an Exit markup format within them which the AIE node does not currently support. The markup is discarded when generating the output, causing JPEG readers to interrupt the resolution differently than the original image file. The Automatic Image Enhancement (AIE) options only support images that are 8 or 24 bits per pixel depth. The image must be converted to conform to this limitation prior to using the image in FreeFlow Express to Print. QuarkXPress Design (.QXD) and QuarkXPress Project (.QXP) files must be manually converted to PDF before they can be processed in Express to Print. Adobe CS3 components services Identity (tab) must be set to Launching user in order to have a transparent CS3 file format conversion. Microsoft Office suite (Word, Excel, PowerPoint, and Publisher) must be launched as XDL_ADMIN user only once, else Microsoft Office conversion will hang or time out. Visual Page Programming When programming both Covers and Sheet Inserts within a single job, program the Covers first followed by the Tab, Sheet and/or Chapter Start inserts. Special Page Attributes for Barcodes, Text and Image Watermarks, Bates Stamping and Page Numbering are only available when a Document Template is selected. Tab, Sheet and Chapter Start Inserts are prohibited when Signature or Imposition of any form is selected. Covers programming is supported with Signature Book and Signature Calendar. Customer Expectations Document 21

26 Hints & Tips Drag-and-Drop Stock attribute operations may be applied to individual pages or to sheets. A yellow selection box will designate the selected operation for pages. Dragging the Stock attribute to the gray box will apply the Stock attribute to both sides of a page (i.e. the Sheet). FreeFlow Express to Print may only assign printing attributes to pages of jobs displayed in the Document Directory. The application cannot change, edit or in any way modify the original content of the job and its pages. Odd size paper stocks will display as a generic icon in the various stock dialogs and menus and the icon will not display color attributes. Finished Document Viewing PDF jobs with color page content will display as color pages when a color printer is selected, and grayscale when a monochrome printer is selected. Black and white and grayscale page content will always display in grayscale. Standard and Signature jobs using Head-to-Toe page alignment will display counterclockwise 90 in the Reader Spread View. Working with Templates Template creation and/or deletion operations should not be considered if multiple instances of the Express application are executed. A job with the same name cannot be added to the Express to Print Document directory more than once. This will generate an error message to the user and the iterative file will not be added. It is expected behavior that the Express to Print application session must be ended and reexecuted to comprehend changes to printer definitions made in Printer Administration. When using any of the Business Card Document Type (templates), there will be a difference between what is displayed in the View window and the printed output. The Business Card templates will cluster the cells on the N-Up page and center them on the sheet. The template will also add crop marks to the sheet based upon the PDF Trim Box. These parameters will appear in the printed output but will not be displayed in the View window. If the user does not want the cells clustered and centered, and crop marks added, they should begin with the Blank template; create a new custom template with the type of Custom-Up job they require, and save the template as a new Document Type. Working with Files The Save Associated Job Instructions command is not available from the System menu when a Template is selected. If Template attributes are desired to be saved, save as the attributes to a Template. When Print to File is desired, the user must remember to navigate to the file location, name the file to be saved and select both the Save button and the Green Print button in the main User Interface to save the file. Status for the Print to File operation is shown in the upper left status bar and may take several minutes to complete. When Save to File is accomplished via Express to Print both the job with (job name).pdf extension and job ticket with (job name).pdf.xjt extension will be saved to the location defined in the operation. These two files must be managed together for job ticket attributes to be honored by FreeFlow applications such as Express to Print, Process Manager and/or Makeready. 22 Customer Expectations Document

27 Hints & Tips A PDF file that has been saved with its job ticket from Express To Print that has Signature, Imposition or Cover attributes will not look correct if the PDF and job ticket are brought back into Express To Print. The PDF will have the Signature, Imposition or Cover attributes applied to it, so when brought back into Express To Print the job ticket will cause the attribute to be applied again and thus it will not look correct. Working with Printer Administration It is expected behavior that the Express to Print application session must be ended and reexecuted to comprehend changes to printer definitions made in Printer Administration. Customer Expectations Document 23

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29 Appendix Print Server Compatibility Matrix This section provides a list of supported production printers and Digital Front Ends for use with FreeFlow Express to Print. Printer Digital Front End DocuTech / DocuPrint 65 DocuSP 2.0 DocuSP 2.1 DocuTech / DocuPrint 75 DocuSP 3.8 DocuTech / DocuPrint 90 DocuSP 3.8 DocuStation DP 301 Print Services 1.x DocuTech 135 DocuTech Network Server DocuTech Network Service J NS Plus 2.1 NS + Server Series 4.0 FreeFlow DocuTech Publisher Nuvera 100 DC/P Nuvera 100 DPS Nuvera 120 DC/P Nuvera 120 DPS Nuvera 144 DPS Nuvera 100/120/144 EA (Not DocuSP 50) Nuvera 288 (Not DocuSP 50) DocuPrint with NPS server DocuPrint 92C / 600 DocuPrint 96 DocuPrint 180 DocuPrint 4050 DocuPrint 4090 DocuPrint 4635 DocuPrint 4850 DocuPrint 4890 DocuPrint with DocuSP server DocuPrint 100 EPS DocuPrint 115 EPS DocuPrint 135 EPS DocuPrint 155 EPS DocuPrint 180 EPS DocuPrint Continuous Feed configurations DocuPrint 350 DocuPrint 500 DocuPrint 700 DocuPrint 1000 DocuSP 51 DocuSP 1.4J (for 6135/6180 only) Xerox FreeFlow Print Server 6.0 DocuSP 50 DocuSP 51 Xerox FreeFlow Print Server 7.0 (EA versions only including Nuvera 288) DocuPrint Server DocuSP 51 Xerox FreeFlow Print Server 6.0 DocuSP 4.2 DocuSP 5.1 Customer Expectations Document 25

30 Print Server Compatibility Matrix Printer Digital Front End DocuPrint Continuous Feed configurations DocuPrint 425 DocuPrint 525 DocuPrint 650 DocuPrint 850 DocuPrint 1050 DocuPrint 1300 Xerox 490 Color Continuous Feed Printing System Xerox 980 Color Continuous Feed Printing System DocuSP 5.1 Xerox FreeFlow Print Server 6.0 Xerox 490 Controller 1.0 (LPR support only) Xerox 980 Controller 1.0 (LPR support only) Xerox 490 Controller 2.0 (LPR support only) Xerox 980 Controller 2.0 (LPR support only) Xerox 495 Color Continuous Feed Printing System DocuSP 5.1 Xerox FreeFlow Print Server 6.0 EX2101 Fiery EX LPR XES 510, 721, 6030/6050 AccXES 10.2 XES 8142/8160 Xerox Wide Format Color RIP 4.0 Document Centre 220/230/332/340/420/432/440 Document Centre Controller Document Centre 240/255/265/460/470/480/490 WorkCentre Pro 23/28/32/38/45/55/65/75/90 Xerox 4110 GXP 4110 DocuSP 50 DocuSP 51 Fiery EXP IPP Xerox 4590 DocuSP 51 Xerox FreeFlow Print Server 6.0 Xerox 4595 DocuSP 51 (SP2) Xerox FreeFlow Print Server 6.0 Xerox 4112 / 4127 EPS Xerox 4112 / 4127 Copier/Printer Document Centre 1100/900 DocuColor 3535 Xerox FreeFlow Print Server 6.0 Fiery Print Controller 1.0 IPP Integrated copy / print server 2.0 DocuCentre (Green) controller EX (LPR only) DocuColor 240/250 DocuSP 5.1 Fiery EXP /1.1 IPP DocuColor 242/252/260 FreeFlow Print Server 6.0 CX Fiery EX IPP DocuColor 700 Xerox FreeFlow Print Server 6.0 EX700 Print Server 1.0 CX PX700 Print Server 4.0 (G-Server in FX Market only) DocuColor 2045 EX2000D 3.0 LPR CXP DocuSP 5.0 DocuSP 5.1 DocuColor 2060 EXP IPP EXP LPR EX2000D 3.0 LPR CXP DocuSP 5.0 DocuSP 5.1 DocuColor 5000 DocuSP 5.1 Xerox FreeFlow Print Server 6.0 CXP Customer Expectations Document

31 Print Server Compatibility Matrix Printer Digital Front End EXP IPP EX IPP DocuColor 5252 DocuSP 5.0 DocuSP 5.1 EXP IPP EXP LPR EX2000D 3.0 LPR CXP DocuColor 6060 DocuSP 5.0 DocuSP 5.1 EXP IPP EXP LPR CXP DocuColor 7000 Digital Press DocuColor 7000 Digital Press AP DocuColor 8000 Digital Press DocuColor 8000 Digital Press AP DocuSP 51 Xerox FreeFlow Print Server 6.0 Xerox FreeFlow Print Server 7.0 CXP CXP (AP only) EXP IPP (not for DC7000 AP) EXP IPP (not for DC7000 AP) EX8000AP 1.0 IPP (for DC7000 AP) DocuSP 5.1 Xerox FreeFlow Print Server 6.0 Xerox FreeFlow Print Server 7.0 EXP IPP (not for DC8000 AP) EXP IPP (not for DC8000 AP) EX8000AP 1.0 IPP (for DC8000 AP) CXP CXP (AP only) Xerox igen3 Digital Production Press DocuSP 5.1 Xerox FreeFlow Print Server 6.0 Creo Spire 5.0 Fiery igen3 Q5000/Q IPP Fiery igen3 Q5000/Q IPP Xerox igen4 Digital Production Press Xerox FreeFlow Print Server 7.0 CX Print Server 1.0 DocuTech 128/155/180 Highlight Color DocuSP 5.1 (DocuPrint 180 IOT configuration) Xerox Print Server 6.0 DocuTech 128/155/180 Highlight Color (DocuPrint IOT configuration) DocuSP 5.1 Xerox Print Server 6.0 Supplemental Print Paths Printer Extended Connectivity Print Job Manager (EC-PJM) FreeFlow Output Manager Generic PostScript Printer Generic IPP Printer Digital Front End EC-PJM 1.3 (10/100/TR) EC-PJM 2.0 (10/100/TR) FreeFlow Output Manager TCP/IP TCP/IP Customer Expectations Document 27

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33 Document Type (Template) Definitions This section provides a list of Document Type (template) definitions. Industry NA Template Name Blank One Sided Stapled Two Sided Stapled Cover Large Signature Book Small Signature Book Calendar (Flip-Up) Poster Large Brochure Small Brochure Postcard Input Document Standard, 8.5x11, Portrait Standard, 8.5x11, Portrait, Duplex 18x12 or A3 landscape cover. Output is perfect bound. Crop marks will be placed on the printed document but will not be shown in the view window. Standard, 8.5x11, Portrait 8.5x5.5 or A5 duplex portrait 8.5x11 or A4 Landscape, cover page a picture followed by the month for each month the calendar is to display. Last page is the back cover. 19.2x12.6 or A3 landscape simplex. Larger sheets will autofit to the stock size. 17x11 or A3 portrait duplex already laid out only one sheet which will be folded at the printer. 8.5x11 or A4 landscape duplex document which has already been partitioned into 3 cells on the sheet. 8.5x11 or A4 portrait duplex already set for 2- up includes crop marks for the postcard to be cut Settings Defaults Impose: Standard, Portrait, 1 sided, 8.5x11 or A4 Print 8.5x11 or A4, 1 sided, 1 staple top left Portrait corner Impose: Standard, Portrait, 2 sided, 8.5x11 or A4 Print 8.5x11 or A4, 2 sided, 1 staple top left Portrait corner Impose: Standard, Portrait, 1 sided, 18x12 or A3, Autofit Off, Centered Crop Marks: PDF Trim Box, Red Print: 18x12 or A3, 1 sided Stocks Main Stock Name: Cover (18x12 or A3) 80lb Impose: Signature Book, Landscape, 2 sided, 17x11 or A3 Print: 17x11 or A3, Bi-Fold Multiple Sheets Stapled Impose: Signature Book, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, Bi-Fold Multiple Sheets Stapled Impose: Signature Calendar, Landscape, 17x11 or A3 Print: 17x11 or A3, Head to Toe, Bi- Fold Multiple Sheets Stapled Impose: Standard, Landscape, 1 sided, 19.2x12.6 or A3 Print: 19.2x12.6 or A3, 1 sided Impose: Standard, Portrait, 2 sided, 17x11 or A3 Print: 17x11 or A3, 2 sided, Bi-Fold Print Outside Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided, Tri-Fold Print Outside Impose: Standard, Portrait, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided Stocks Main Stock Name: Cover (8.5x11 or A4) 80lb Customer Expectations Document 29

34 Document Type (Template) Definitions Industry Template Name Business Cards Input Document A 3.5x2.0 in (US) or 3.3x3.125 (Metric) business card with an approximately 1/8 in PDF Bleed Box (0.125). No crop marks are necessary, just a PDF Bleed Box and a PDF Trim Box. Settings Impose: Custom Up 7x3, Repeated, Landscape, 2 sided, 18x12 or A3, Clustered Crop Marks: PDF Trim Box, Red Print: 18x12 or A3, 2 sided Associations Automotive Photo Album (Flip-Up) Crop marks will be placed on the printed document but will not be shown in the view window. Clustering will also occur but it will not be shown in the view window. A front cover, photos and a back cover (total 3 files). The photos and covers are expected to size to 6x4.5 or A5 properly and in the proper order. Should also be a multiple of 4 Course Pack Standard, 8.5x11 or A4, Portrait, 2 sided Member directory Newsletter Calendar Flip up Calendar Tearoff Newsletter 8.5x11 or A4 landscape 2 sided. Already signaturized color cover. 17x11 or A3 portrait duplex document. It is already signaturized. 8.5x11 or A4 Landscape, cover page a picture followed by the month for each month the calendar is to display. Last page is the back cover. 17x11 or A3 landscape simplex document each page represents a month with an associated picture. 17x11 or A3 duplex portrait document that is already signaturized. Impose: Signature Calendar, Portrait, 6x9 or A5 Print: 6x9 or A5, Head to Toe Impose : Standard, 8.5x11, Portrait, 2 sided, Print: 8.5x11 or A4, 2 sided Text Annotation - First Page Only, Bar Code - Last Page Only, Page Numbers All But First Page Impose : Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4 2 sided Cover: Front Only Printed On Both Sides, Bi-Fold Multiple Sheets Stapled Stock: Cover Stock 8.5x11 or A4 80lb Impose: Standard, Portrait, 2 sided, 17x11 or A3 Print: 17x11 or A3, 2 sided, Bi-Fold Multiple Sheets Stapled Impose: Signature Calendar, Landscape, 17x11 or A3 Print: 17x11 or A3, Head to Toe, Bi- Fold Multiple Sheets Stapled Impose: Standard, Landscape, 1 sided, 17x11 or A3 Print: 17x11 or A3, 1 sided, 2 Staples-Top Portrait Impose: Standard, Portrait, 2 sided, 17x11 or A3 Print: 17x11 or A3, 2 sided, Bi-Fold Multiple Sheets Stapled 30 Customer Expectations Document

35 Document Type (Template) Definitions Industry Banking Template Name ATM Reference wallet card Input Document A document with a PDF bleed box approximately 4.5x4.0 in. and a PDF Trim box of 4x3.5. No crop marks are needed. Settings Impose: 4Up, Landscape, 2 sided, 8.5x11 or A4, Clustered Crop Marks: PDF Trim Box, Red Print: 8.5x11 or A4, 2 sided Health Care Higher Education Event driven promotional poster Pitch book proposal Portfolio statement Poster Health care provider directory Cover Health care provider directory Text Book of one Alumni newsletter Handbook Crop marks will be placed on the printed document but will not be shown in the view window. 19.2x12.6 or A3 landscape simplex. Larger sheets will autofit to the stock size. 8.5x11 or A4 landscape simplex; could be a PowerPoint presentation. 17x11 or A3 portrait duplex already laid out only one sheet to be folded at the printer. 19.2x12.6 or A3 landscape simplex. Larger sheets will autofit to the stock size. 18x12 or A3 landscape cover. Output is perfect bound. Crop marks will be placed on the printed document but will not be shown in the view window. 8.5x11 or A4 portrait duplex. The document will be perfect bound. 6x9 or A5 book Printed as a cut and stack job on 12x9 or A4 stock. The document has not been signaturized and is expected to be a standard book with one page per sheet. 17x11 or A3 portrait duplex already signaturized. 8.5x11 or A4 portrait has not been signaturized. Front cover and back cover. Impose: Standard, Landscape, 1 sided, 19.2x12.6 or A3 Print: 19.2x12.6 or A3, 1 sided Impose: Standard, Landscape, 1 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 1 sided, 2 Staples Left Portrait Impose: Standard, Portrait, 2 sided, 17x11 or A3 Print: 17x11 or A3, 2 sided, Bi-Fold Print Outside Impose: Standard, Landscape, 1 sided, 19.2x12.6 or A3 Print: 19.2x12.6 or A3, 1 sided Impose: Standard, Portrait, 1 sided, 18x12 or A3, Autofit Off, Centered Crop Marks: PDF Trim Box, Red Print: 18x12 or A3, 1 sided Stocks Main Stock Name: Cover (18x12 or A3) 80lb Impose: Standard, Portrait, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided Impose: Custom N-Up 1 Row 2 Columns, Landscape, 2 sided, 12x9 or A4 Print: 12x9 or A4, 2 sided Impose: Standard, Portrait, 2 sided, 17x11 or A3 Print: 17x11 or A3, 2 sided, Bi-Fold Multiple Sheets Stapled Impose: Signature Book, Portrait, 2 sided, 17x11 or A3 Print: 17x11 or A3, 2 sided Customer Expectations Document 31

36 Document Type (Template) Definitions Industry Hospitality Insurance Template Name Orientation handbook Reception Postcard invite Networking Event brochure Postcard Voucher Book Special Offer mailer Business cards Input Document 17x11 or A3 portrait duplex already signaturized with front cover and back cover which is the first sheet of the document. 8.5x11 or A4 landscape duplex postcard is already laid out so the document is folded. 17x11 or A3 portrait duplex already laid out only one sheet which will be folded at the printer. 8.5x11 or A4 landscape duplex includes crop marks for the postcard to be cut. 8.5x11 or A4 landscape duplex d includes crop marks for the voucher to be cut. 8.5x11 or A4 landscape duplex single sheet with 2 cells on each page. The document will be folded at the printer. A 3.5x2.0 in (US) or 3.3x3.125 (Metric) business card with an approximately 1/8 in PDF Bleed Box (0.125). No crop marks are necessary, just a PDF Bleed Box and a PDF Trim Box. Settings Impose: Standard, Portrait, 2 sided, 17x11 or A3 Print: 17x11 or A3, 2 sided, Bi-Fold Multiple Sheets Stapled, Page Exception 80lb stock: page 1 Stocks Page Exception Name: Cover (17x11 or A3) 80lb Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided, Bi-Fold: Print Outside Impose: Standard, Portrait, 2 sided, 17x11 or A3 Print: 17x11 or A3, 2 sided, Bi-Fold Print Outside Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided Stocks Main Stock Name: Cover (8.5x11 or A4) 80lb Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided, Cover Front Only Printed On Both Sides Stocks Cover Stock Name: Cover (8.5x11 or A4) 80lb Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided, Bi-Fold: Print Outside Impose: Custom Up 7x3, Repeated, Landscape, 2 sided, 18x12 or A3, Clustered Crop Marks: PDF Trim Box, Red Print: 18x12 or A3, 2 sided Calendar Flipup Calendar Tearoff Crop marks will be placed on the printed document but will not be shown in the view window. Clustering will also occur but it will not be shown in the view window. 8.5x11 or A4 landscape document. Contains a cover page, then a picture followed by the month for each month the calendar is to display. The last page is the back cover. 17x11 or A3 landscape simplex Each page represents a month with an associated picture. Impose: Signature Calendar, Landscape, 17x11 or A3 Print: 17x11 or A3, Head to Toe, Bi- Fold Multiple Sheets Stapled Impose: Standard, Landscape, 1 sided, 17x11 or A3 Print: 17x11 or A3, 1 sided, 2 Staples-Top Portrait 32 Customer Expectations Document

37 Document Type (Template) Definitions Industry Legal Life Sciences Local Government Manufacturing High Tech Template Name Bates Stamping Event postcard Integrated physician package New drug approval submission Text New drug approval submission Tabs Ferry schedule Legislative glossary Legislative staff directory Audio Visual products catalog Full color postcard Registration card Input Document A set of documents that do not have to be all of the same size. They will be joined together and autofit onto 8.5x11 or A4. 8.5x11 or A4 landscape duplex includes crop marks for the postcard to be cut. A set of duplex documents all using 8.5x11 or A4 stock. The document is expected to include the front and back cover. Settings Impose: Standard, Portrait, 1 sided, 8.5x11 or A4 Bates Numbering: 16 digits, pad zeros, prefix XXXXX Print: 8.5x11 or A4, 1 sided Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided Stocks Main Stock Name: Cover (8.5x11 or A4) 80lb Impose: Standard, Portrait, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided, Cover Front & Back Printed On Both Sides. Staples: 2 staples Left Portrait Stocks Cover Stock Name: Cover (8.5x11 or A4) 80lb 8.5x11 or A4 duplex Impose: Standard, Portrait, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided 17x11 or A3 simplex. The pages are the tabs with crop marks to cut the tabs. 8.5x11 or A4 landscape duplex document which has already been partitioned into 3 cells on the sheet. 8.5x11 or A4 landscape duplex already signaturized. The output will be folded to produce a booklet. 17x11 or A3 portrait duplex already signaturized. The output will be folded and stapled to produce an 8.5x11 or A4 book. 17x11 or A3 landscape duplex already signaturized. The document will be folded and stapled at the printer to produce an 8.5x11 or A4 catalog. 8.5x11 or A4 landscape duplex. Includes crop marks for the postcard to be cut 8.5x14 or A3 portrait duplex Impose: Standard, Landscape, 1 sided, 17x11 or A3 Print: 17x11 or A3, 1 sided Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided, Tri-Fold Print Outside Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided; Page Exception 80lb stock: page 1, Bi-Fold Multiple Sheets Stapled Stocks Page Exception Name: Cover (8.5x11 or A4) 80lb Impose: Standard, Portrait, 2 sided, 17x11 or A4 Print: 17x11 or A4, 2 sided, Bi-Fold Multiple Sheets Stapled Impose: Standard, Portrait, 2 sided, 17x11 or A3 Print: 17x11 or A3, 2 sided, Bi-Fold Multiple Sheets Stapled Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided Stocks Main Stock Name: Cover (8.5x11 or A4) 80lb Impose: Standard, Portrait, 2 sided, 8.5x14 or A3 Print: 8.5x14 or A3, 2 sided Customer Expectations Document 33

38 Document Type (Template) Definitions Industry PreK-12 Real Estate Template Name Bumper sticker 3-up Bus route sheet Special event program Student planner Telephone directory Business cards Retail Input Document 8.5x11 or A4 landscape simplex already set at 3- Up. 8.5x11 or A4 duplex portrait 8.5x11 or A4 duplex landscape already signaturized. The final output is one sheet that is folded. 17x11 or A3 duplex portrait already signaturized. 8.5x11 or A4 duplex landscape already signaturized. A 3.5x2.0 in (US) or 3.3x3.125 (Metric) business card with an approximately 1/8 in PDF Bleed Box (0.125). No crop marks are necessary, just a PDF Bleed Box and a PDF Trim Box. Settings Impose: Standard, Landscape, 1 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 1 sided Impose: Standard, Portrait, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided, Finishing: 1 Staple: Top Left Portrait Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided, Bi-Fold: Print Outside Impose: Standard, Portrait, 2 sided, 17x11 or A3 Print: 17x11 or A3, 2 sided, Bi-Fold Multiple Sheets Stapled Impose: Standard, Portrait, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided, Bi-Fold Multiple Sheets Stapled Impose: Custom Up 7x3, Repeated, Landscape, 2 sided, 18x12 or A3, Clustered Crop Marks: PDF Trim Box, Red Print: 18x12 or A3, 2 sided Just listed postcard Crop marks will be placed on the printed document but will not be shown in the view window. Clustering will also occur but it will not be shown in the view window. 8.5x11 or A4 portrait duplex already set for 2- up. Includes crop marks for the postcard to be cut. Impose: Standard, Portrait, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided Stocks Main Stock Name: Cover (8.5x11 or A4) 80lb Open house registration book Cover Open house registration book Text Front cover and back cover (total 2 files) 8.5x11 or A4 landscape duplex. Includes crop marks for the registration book cover to be cut. 8.5x11 or A4 landscape duplex. Includes crop marks for the registration book text to be cut. Retail Postcard 8.5x11 or A4 landscape duplex. Includes crop marks for the postcard to be cut. Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided Stocks Main Stock Name: Cover (8.5x11 or A4) 80lb Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided Impose: Standard, Landscape, 2 sided, 8.5x11 or A4 Print: 8.5x11 or A4, 2 sided Stocks Main Stock Name: Cover (8.5x11 or A4) 80lb 34 Customer Expectations Document