Office 365 at WIT. Aidan McGrath

Transcription

1 Office 365 at WIT Aidan McGrath

2 What is Office 365? Collection of enterprise class Microsoft productivity tools and services delivered through the cloud Access to , web conferencing and calendars from anywhere Lync IM and phone integration SharePoint Web Apps

3 Migrate from GroupWise to O365 Old system was Novel GroupWise (mail and messenger) Hosted locally with 200Mb standard mailbox size Little integration with other systems or devices Would not always accept calendar invitations Had to renew hardware every few years

4 Office 365 at WIT Overview Available upon first use

5 Why Move? Staff were asking for it Make better use of MS Campus license Consolidate support around one technology set Space 25Gb per mailbox Single Id Unified Comms capability future proof

6 Exchange online No local Exchange hardware required Database Availability Groups to replicate Exchange Online resiliency never available before Access from anywhere through Web App Integrates with smart phones Authentication through active directory federated services (ADFS)

7 Exchange Restrictions (cloud) Message size limit 25Mb 500 recipients allowed in To, Cc and Bcc fields Max 30 messages per minute 10,000 recipients per day per user (< 6 minutes) No sent items properties to see if a recipient has opened a mail

8 Lync Replaces GroupWise Messenger Share your desktop, online whiteboards & presentations plus IM Basis for integration with phone system but needs on premises Exchange and paid for O365 plan Client available for phones SIP gateways available for many PBXs

9 SharePoint Not using it yet but you get: 7Gb per user extra personal space 10Gb per tenant and 500Mb per user Can be used for: content management enterprise social networking intranet, extranet and portal creation collaboration tools project and workflow management business intelligence enterprise search Challenge is how to administer this

10 WebApps Open Word, Excel, PowerPoint, and OneNote documents in your web browser Good for people used to working with native Office ribbons Not full app, but good enough for most things If sharing a doc with someone, edits show up in real time

11 Concerns - Security Office 365 is compliant with many world-class industry standards, and it is verified by third parties Security meets ISO Health Insurance Portability and Accountability Act (HIPAA) US act to protect individually identifiable health information Data processing agreements (DPAs) Data breach notification (Gary Davis talk)

12 Concerns - Privacy Lots of committed to protecting your privacy statements you still own the data. It is stored in either Dublin or Amsterdam + Safe Harbour Act Data is not mined for advertising You can always remove your data whenever you want to

13 Concerns AV, Spam etc. Built-in anti-malware and anti-spam protection - Forefront Count on a guaranteed 99.9% uptime, financially backed SLA

14 Concerns - Backups As mailbox sizes are so large, need to delete reduced. Less reliance on backups If you delete, mail goes to delete folder. Default policies can be applied after that. Get out of jail is 14 days after expiry of delete Legal hold available to administrator

15 The Move (1) Quest Tools Migrate old data first Archives People liked to include photos Rules did not migrate Frequent contacts did not migrate at first Proxies had to be re-established Recurring calendar events did not migrate

16 The Move (2) Phase 1: all s and calendar items from 2 months back to start of time migrated 10 PCs used Phase 2: all s and calendar items from 2 months ago to 3 days ago migrated Phase 3: all s, calendar items and contacts up to live migrated. MX records changed and mail started to appear in O365 instead of GroupWise. Phase 4: work on archives Only web support initially with client following on

17 Communications

18 Big Bang or Dual Delivery?

19 Big Bang or Dual Delivery? With DD there are 2 copies of all incoming mail. Only accounts for incoming mail How long does it go on for? Dual address books, calendars, folder structures, read/unread not propagated Which IM to use? Prolong the agony With BB only 1 copy of mail No confusion No propagation or synch problems Clean cut over

20 What the users say Thanks I don t like it it s different from GroupWise About time I never liked GroupWise Where s the manual? Thank God I can stop deleting every day I need training It s only , what s all the fuss about How do I??? Nice letter of appreciation from Executive Board Does this apply to me?

21 Thank you Questions