About vcard Wizard 4 END-USER LICENSE AGREEMENT (FREE, TRIAL, FULL VERSION) 5. How to Buy 8. How it works 9. Features 14. System Requirements: 21

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1 TOC About vcard Wizard 4 END-USER LICENSE AGREEMENT (FREE, TRIAL, FULL VERSION) 5 How to Buy 8 How it works 9 Features 14 System Requirements: 21 vcard Wizard versions 22 Software Update & Activation 23 Installation 29 Working with vcard Wizard 32 Using vcard Wizard as a Microsoft Outlook add-in: 32 Using vcard Wizard as a stand-alone software application: 33 Selecting Contacts Source(s) to transfer, export or merge contacts 36 1) Transferring Contacts from Microsoft Outlook: 36 2) Transferring contacts from vcard (.vcf) files: 36 3) Transferring Contacts from Office365/ Exchange/ Hotmail/ Outlook.com: 37 4) Transferring from CSV (.csv) file(s): 38 5) Transferring Contacts from icloud (iphone, ipad): 39 6) Transferring Contacts from Google (Gmail, Android device): 40 Selecting Contacts Source(s) to transfer, export or merge contacts 43 1) Transferring Contacts from Microsoft Outlook: 43 2) Transferring contacts from vcard (.vcf) files: 43 3) Transferring Contacts from Office365/ Exchange/ Hotmail/ Outlook.com: 44 4) Transferring from CSV (.csv) file(s): 45

2 5) Transferring Contacts from icloud (iphone, ipad): 46 6) Transferring Contacts from Google (Gmail, Android device): 47 Selecting the Destination Source to transfer, export or merge contacts 50 1) Transferring contacts to Microsoft Outlook: 50 2) Transferring contacts to vcard (.vcf) file format: 50 3) Transferring Contacts to Office365/ Exchange/ Hotmail/ Outlook.com: 50 4) Transferring Contacts to CSV (.csv) file(s) Works with Microsoft Excel: 51 5) Transferring Contacts icloud (iphone, ipad): 52 6) Transferring Contacts to Google (Gmail, Android device): 53 Selecting options and confirming Transfer 56 Duplicate resolution options 58 Selecting the contacts to transfer (Filtering) 59 Selecting vcard file settings 61 Transfer report 63 Exchange Login 65 Selecting transfer options 68 Import Vcard files to Contacts Folders 72 Export Outlook Contacts 77 Send Outlook Contacts by 82 Save vcard Attachments from 88 Contacts Picker for "Import" Actions 90 Contacts Picker for "Import" Actions 95 Contacts Picker for Save action 100 Contacts Picker for "Send" Action 105 Contacts Picker for "Export" Actions 111 Item skipping during contacts import/export 116

3 Frequently Asked Questions (FAQ) 118 Trying out vcard Wizard: 118 Working with vcard Wizard: 118 Purchase: 122 Installation: 122 Compatibility 123 Frequently Asked Questions (FAQ) 124 Trying out vcard Wizard: 124 Working with vcard Wizard: 124 Purchase: 128 Installation: 128 Compatibility 129 Product Update 130 To Uninstall: 131 Other 4Team Software 132 Report Problem, Suggestions 134 Support 135 Index 137

4 About vcard Wizard vcard Wizard Version 4.13 vcard Wizard* is a simple contacts converter software. It allows you to easily transfer, import/export and merge your Gmail, Android, icloud, iphone/ipad and Microsoft Outlook contacts to the destination of your choice. Convert contacts to a vcard file to send as an attachment Team Corporation, All rights reserved. We would like to extend our special thanks to our numerous customers in the USA, UK, Australia, Belgium, Germany, Switzerland, France and other countries. Thousands of people use our software everyday for their business needs from personal purpose to Medical and Law Offices, Religious Services, Technology and Software companies use. * Renamed from vcard4outlook Support, Contact us vcard Wizard website

5 END-USER LICENSE AGREEMENT (FREE, TRIAL, FULL VERSION) BY RECEIVING AND/OR USING 4TEAM CORPORATION (ALITTERA LTD INC DBA) USER LICENSE AGREEMENT YOU ACKNOWLEDGE THAT THIS IS A BINDING LEGAL AGREEMENT BETWEEN ALITTERA LTD INC AND USERS OF SOFTWARE AND PRODUCTS BELONGING TO 4TEAM CORPORATION WHICH IS DBA NAME OF ALITTERA LIMITED, INC. IF YOU DO NOT INTEND TO HONOR THIS AGREEMENT, TERMINATE THE SOFTWARE INSTALLATION IMMEDIATELY. DISCLAIMER THIS WEB SITE AND THE MATERIALS AND PRODUCTS IN THIS WEB SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW (AND, THEREFORE, THE FOLLOWING MAY NOT APPLY TO YOU), 4TEAM CORPORATION DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 4TEAM CORPORATION DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEB SITE OR THE SERVER THAT MAKES THE WEB SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. 4TEAM CORPORATION DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS WEB SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. RIGHT TO USE AND DISTRIBUTE THE SOFTWARE 4TEAM CORPORATION, IN ACCORDANCE WITH THIS AGREEMENT, GIVES YOU THE RIGHT TO: FREE VERSION: USE AND UNLIMITEDLY DISTRIBUTE THIS SOFTWARE FOR YOUR PERSONAL OR BUSINESS PURPOSES. YOU ARE ALLOWED TO INSTALL AND OPERATE THIS SOFTWARE ON YOUR COMPUTER SYSTEM. WHEN THIS SOFTWARE IS STORED IN YOUR SYSTEM'S MAIN MEMORY OR OTHER STORING DEVICES, IT IS ASSUMED THAT "YOU ARE USING THE SOFTWARE". TRIAL VERSION: USE AND DISTRIBUTE THIS SOFTWARE FOR YOUR PERSONAL OR BUSINESS PURPOSES FOR 14 DAY PERIOD. YOU ARE ALLOWED TO INSTALL AND OPERATE THIS SOFTWARE ON YOUR COMPUTER SYSTEM. WHEN THIS SOFTWARE IS STORED IN YOUR SYSTEM'S MAIN MEMORY OR OTHER STORING DEVICES, IT IS ASSUMED THAT "YOU ARE USING THE SOFTWARE". FULL VERSION: USE AND DISTRIBUTE THIS SOFTWARE FOR YOUR PERSONAL OR BUSINESS PURPOSES ONLY AMONG YOUR COMPANY (TEAM) MEMBERS. YOU AND YOUR COMPANY (TEAM) MAY USE ONLY THE NUMBER OF COPIES THAT YOU HAVE PURCHASED FROM 4TEAM CORPORATION OR ITS DISTRIBUTORS AND THAT IS GRANTED BY THE LICENSE. WHEN THIS SOFTWARE IS STORED IN YOUR SYSTEM'S MAIN MEMORY OR OTHER STORING DEVICES, IT IS ASSUMED THAT "YOU ARE USING THE SOFTWARE". THE FREE & TRIAL VERSION MAY BE FREELY DISTRIBUTED, PROVIDED THAT SUCH DISTRIBUTION INCLUDES ONLY THE ORIGINAL ARCHIVE SUPPLIED BY 4TEAM CORPORATION. YOU MAY NOT ALTER, DELETE OR ADD ANY FILES IN THE DISTRIBUTION ARCHIVE. LICENSING (FULL VERSION) BY PURCHASING THE LICENSE, YOU ACQUIRE THE RIGHT TO USE THIS SOFTWARE VERSION FOR YOUR LIFETIME. AS LONG AS A LICENSE IS USED ON THE COMPUTER AND OPERATING SYSTEM USER ACCOUNT (OSUA) WHERE IT WAS INSTALLED, THE LICENSE WILL NEVER EXPIRE. EVERY OS USER ACCOUNT (ON EACH WORKSTATION) NEEDS AN INDIVIDUAL LICENSE. THE LICENSE IS VALID FOR SOLELY THE PRODUCT VERSION OR PRODUCT UPDATE VERSION THAT YOU HAVE PURCHASED. YOU CAN TRANSFER THE SOFTWARE LICENSE (ACTIVATE IT ON ANOTHER COMPUTER) TO ANOTHER

6 COMPUTER AND OSUA ONLY IF YOU ARE NOT USING THIS SOFTWARE ON THE PREVIOUSLY LICENSED COMPUTER AND OSUA, AND THE LICENSE IS DEACTIVATED*. COPYRIGHT THE COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS OF THIS SOFTWARE AND ANY ATTACHMENTS TO THIS SOFTWARE ARE OWNED BY 4TEAM CORPORATION AND PROTECTED BY THE COPYRIGHT LAWS OF THE STATE OF FLORIDA, USA, AND INTERNATIONAL INTELLECTUAL PROPERTY RIGHT TREATIES. THEREFORE, YOU CANNOT COPY ANY PORTION OF THIS SOFTWARE IN ANY FORM, EXCEPT FOR USING OR COPYING IT FOR BACKUP PURPOSES. ALSO, YOU CANNOT TRANSFORM THE CONTENTS OF THE SOFTWARE OR CHANGE THE FILE NAMES. LIMIT OF WARRANTY 4TEAM CORPORATION DOES NOT WARRANT THAT USING THIS SOFTWARE WILL FIT ALL USERS PARTICULAR PURPOSES, AND IS NOT LIABLE FOR ANY DAMAGES CAUSED BY THE USE OF THIS SOFTWARE. SUPPORT AND SOFTWARE UPDATES/UPGRADES ALITTERA LTD INC. IS SOLELY RESPONSIBLE FOR CUSTOMER SERVICE. EVERY EFFORT SHALL BE MADE TO PROVIDE A SOLUTION FOR TECHNICAL QUERIES ABOUT PROBLEMS CAUSED BY THE INSTALLATION OR USE OF THE SOFTWARE INSTALLED IN A USER'S SYSTEM. ALL CUSTOMER SERVICE MATTERS SHALL BE DEALT WITH ONLY VIA , QUESTIONS MUST BE ADDRESSED TO SUPPORT@4TEAM.BIZ, OR THROUGH SUPPORT DISCUSSION BOARD AVAILABLE ON THE WEB SITE AT ANY QUESTIONS, COMPLAINTS, COMMENTS OR SUGGESTIONS MUST BE SENT TO INFO@4TEAM.BIZ. SUPPORT AND FREE SOFTWARE UPDATES WILL BE PROVIDED TO CUSTOMERS WITH SOFTWARE VERSIONS PURCHASED USUALLY NOT MORE THAN A YEAR AGO AND ELIGIBLE TO APPLY FOR THEM. TO GET SUPPORT AFTER USING THE SOFTWARE FOR MORE THAN ONE YEAR, CUSTOMERS MUST PURCHASE SOFTWARE UPGRADES. FOR DETAILED INFORMATION ABOUT THE TERMS OF TECHNICAL SUPPORT FOR A PARTICULAR PRODUCT, PLEASE CONTACT US BY PHONE OR (SALES@4TEAM.BIZ). IMPORTANT NOTES: *DEACTIVATION IS A FEATURE AVAILABLE INSIDE THE PRODUCT, WHICH REMOVES THE PRODUCT LICENSE FROM THE OSUA. ON SELECT PRODUCTS, YOU CAN DEACTIVATE THE LICENSE ONLINE (WHEN YOUR COMPUTER IS CONNECTED TO THE INTERNET) FROM THE PRODUCT S ABOUT DIALOG. THERE IS NO LIMIT OF DEACTIVATION TIMES FROM THE PRODUCT S ABOUT DIALOG. IN THE CASE THAT THE PRODUCT HAS BEEN UNINSTALLED, IT CAN BE INSTALLED AGAIN ON THE SAME OSUA AND DEACTIVATED FROM THE ABOUT DIALOG. IN THE CASE OF A COMPUTER CRASH OR UNAVAILABILITY OF THE PREVIOUSLY ACTIVATED COMPUTER, AS WELL AS BEFORE THE LICENSE ACTIVATION, PLEASE SUBMIT A LICENSE DEACTIVATION REQUEST FORM AVAILABLE HERE: OR CALL US OR SEND AN WITH YOUR DEACTIVATION REQUEST TO SALES@4TEAM.BIZ (PLEASE INCLUDE YOUR ORDER/ACTIVATION ID). A DEACTIVATION/TRANSFER OF THIS TYPE, OF EACH LICENSE CAN BE PERFORMED UP TO 3 TIMES DURING THE PRODUCT SUPPORT PERIOD (USUALLY ONE YEAR AFTER THE PURCHASE DATE). AFTER THE PRODUCT SUPPORT PERIOD HAS EXPIRED, WE CONSIDER ANY DEACTIVATION REQUEST AS A SUPPORT CASE. YOU WILL NEED TO PURCHASE THE PRODUCT UPGRADE IF YOU WANT US TO MANUALLY DEACTIVATE THE LICENSE. ACKNOWLEDGEMENT HAVING READ AND UNDERSTOOD THIS USER LICENSE AGREEMENT, YOU ACKNOWLEDGE ITS PRIORITY TO ANY ORDER, ENGAGEMENT OR ADVERTISEMENT, AND AGREE TO ITS TERMS.

7 IF YOU AGREE WITH THIS USER LICENSE AGREEMENT AND WISH TO CONTINUE WITH THE SETUP, PLEASE PRESS 'YES' IF YOU DISAGREE AND WISH TO CANCEL THIS SETUP, PLEASE PRESS NO. ALITTERA LTD INC. 4TEAM CORPORATION ALL RIGHTS RESERVED. 4TEAM IS A WEB SITE THAT IS NOT AFFILIATED WITH ANY MICROSOFT WEB SITES AND SERVES ONLY AS A MEANS OF INTRODUCTION AND DISTRIBUTION OF SOFTWARE PRODUCTS, WHICH MAY HELP THE USERS OF MICROSOFT OUTLOOK UTILIZE THIS PROGRAM MORE EFFECTIVELY. ALL SOFTWARE PRODUCTS LISTED BELOW WERE DESIGNED AS MICROSOFT OUTLOOK S COMPANION PROGRAMS AND WERE NEVER MEANT TO REPLACE IT OR SUBSTITUTE ANY OF ITS PARTS. MICROSOFT, OUTLOOK, WINDOWS, AND THE WINDOWS LOGO ARE TRADEMARKS, OR REGISTERED TRADEMARKS OF MICROSOFT CORPORATION IN THE UNITED STATES AND/OR OTHER COUNTRIES. vcard Wizard website

8 How to Buy To buy the license, please click here. All customers who purchase the program or add a new license are eligible to get free updates for a year from the purchase date. If you are looking for other 4Team products for Microsoft Outlook, you can get them at significantly reduced prices. Just send us an with your order number, product name, and the number of licenses you wish to purchase. For more information please check our product website. vcard Wizard website

9 How it works vcard Wizard will convert, import/export, transfer and merge the selected contacts to the source of your choice. Sources supported: Google and Gmail Contacts iphone/icloud Contacts Microsoft Outlook Contacts vcard (VCF) files Microsoft Exchange (Office365, Outlook.com, Hotmail) CSV (.csv) files You can request additional sources, such as Microsoft Dinamics CRM, SalesForce CRM, other CRM contacts, etc. vcard Wizard stand-alone application 1. After installing vcard Wizard on your PC, a new icon appears on the desktop. 2. Double-click the desktop icon to launch vcard Wizard.

10 3. Follow the wizard steps. Select sources to transfer or merge contacts from, Select transfer destination and confirm your selection. vcard Wizard in Microsoft Outlook 2010/2013/2016 After installing vcard Wizard on your workstation, a new vcard Wizard tab is added to the Outlook ribbon.

11 Using the buttons on the vcard Wizard tab, you can conveniently transfer or send as an attachment any number* of contacts to/from the vcard, Outlook, icloud, Google formats in just a few clicks. Additionally, a vcard Wizard option Send Contacts appears when you right click on any selected Outlook contacts and is added to the new messages toolbar. vcard Wizard in Microsoft Outlook 2007 After installing vcard Wizard on your workstation, a new menu item - Import and Export by vcard - is added to the standard Microsoft Outlook File menu:

12 Additionally, a new vcard Wizard toolbar appears on the Contacts folder toolbar: Using the menu items and toolbar buttons and stand-alone application wizard, you can conveniently transfer any number* of contacts to/from the vcard, Outlook, icloud, Google formats in just a few clicks. * Please note that the Free Edition of vcard Wizard is limited to 5 Outlook contacts to be imported/exported or sent as an attachment in one file at a time. Features

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14 Features Microsoft Outlook allows you to convert your contacts to/from vcard format files (.vcf files, vcard versions 2.1 and 3.0). However, you can convert only one contact at a time in Outlook. vcard Wizard consists of a Microsoft Outlook add-in and standalone PC software (can be used without Outlook installed or opened). With vcard Wizard, you can easily transfer any number of contacts to/from Outlook, Google, icloud, Microsoft Exchange, Outlook.com, Office 365, Hotmail, CSV (.csv) and vcard formats in only a few clicks. Import/export, transfer, convert and merge contacts from multiple sources: Gmail Contacts, Google Contacts, icloud Contacts, Microsoft Outlook Contacts and vcard (VCF) files, Microsoft Exchange, Outlook.com, Office 365, Hotmail, CSV (.csv). Merge the selected contacts from multiple sources; Transfer contacts between your Android and iphone devices using Gmail and icloud; Save the selected contacts from multiple sources to the destination of your choice; Use advanced filtering select contacts to export by various criteria: use search, select source or source groups; Avoid importing duplicate contacts; Request additional enterprise sources, such as: Microsoft Dinamics CRM, SalesForce, other CRM contacts, LinkedIn, SurveyMonkey and other contact sources;

15 Request additional personal use sources, such as: Yahoo, Hotmail, Facebook, Twitter, AT&T address book and other contact sources;

16 If you use Microsoft Outlook, it allows you to convert to or from vcard (VCF) files only one contact at a time. Using vcard Wizard, you can easily convert any number of contacts to a vcard file and send it as an attachment to share the contacts with your friends. You can use vcard Wizard without Microsoft Outlook installed. Add-in features: Import vcard format files to Outlook Contacts folders*. Export any Outlook Contacts folder, or only the selected contacts from the folder, to vcard format (.vcf) files in the preferred Windows folder*. Send any Outlook Contacts folder, or only selected contacts from the folder as an attachment (.vcf files). Select the proper encoding for exported Outlook contacts.

17 Support for vcard versions 2.1 and 3.0. Save all selected contacts in one.vcf file*. Send selected Outlook Contacts as one vcard file*. Integrated with Microsoft Outlook File menu in Microsoft Outlook 2007 and Outlook 2003.

18 Integrated into Outlook Contacts folder toolbar in Microsoft Outlook 2007 and Outlook Integrated into the new message toolbar in Microsoft Outlook 2010, 2013 and 2016.

19 The vcard Wizard Send Contacts action is accessible from the right-click menu on the selected contact or contacts group. Select only contacts that you need using the Contacts Picker for Import / Export / Send / Save actions. Free Version limitations: Saving of multiple contacts into one vcard file is not supported; Import/Export is limited to 5 contacts at a time.

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21 System Requirements: Software: Operating system: Microsoft Windows XP/2003/Vista/ Windows 7/ Windows 8/ Windows 10. Optional: Microsoft Outlook version 2002/XP, 2003, 2007, 2010, 2013, Incompatible with Outlook Express, or Outlook versions prior to You can use vcard Wizard without Microsoft Outlook installed. Hardware: CPU: at least Pentium 500 MHz (1GHz recommended). Memory: minimum requirement is 512MB. Minimum requirements for optimum functioning of the program are: Windows Administrator rights in order to install vcard Wizard. vcard Wizard website

22 vcard Wizard versions Free - version with limited functionality. Free version limitations: Free Edition of vcard Wizard is limited to 5 Outlook contacts to be imported/exported or sent as an attachment in one file at a time. Pro - a fully functional version. Note: The free version does not require any activation. vcard Wizard website

23 Software Update & Activation What happens if you don't activate your copy of vcard Wizard? Before you activate vcard Wizard, you may run it as a Free version in Reduced Functionality Mode. In Reduced Functionality Mode, you will not be able to use vcard Wizard for importing/exporting more then 5 contacts at a time. No existing Outlook items or documents will be harmed, and you can easily get vcard Wizard out of this mode after activation. Product Activation: 1) vcard Wizard activation in Microsoft Outlook: 1. Purchase the software. 2. Connect to the Internet. 3. Go to Microsoft Outlook Help menu, point to 4Team About and select vcard Wizard. 4. Click the Activate... button on About vcard Wizard form.

24 5. Enter your* Activation Code in the Activation Code: field.**

25 6. Click Next >. The program will continue functioning as a full version. 2) vcard Wizard activation in stand-alone application: 1. Purchase the software. 2. Connect to the Internet. 3. Launch vcard Wizard using the desktop icon. 4. Click "Activate" button on top of the application window. 5. Enter your* Activation Code in the Activation Code: field.**

26 6. Click Next >. If you receive the vcard Wizard - Activation Failed dialog, click "< Back" and reenter your Activation Code. If this does not help, please contact our Customer Support by , over the phone or via Live Help. * An Activation Code will be sent to you by after you purchase the product. You can purchase the product by clicking here.

27 ** In order to activate the product, you need to purchase it and obtain the activation code. Click the "Buy Online" button on the vcard Wizard - Online Activation form to go directly to our product website. Software Update 1. Connect to the Internet 2. Go to Microsoft Outlook vcard Wizard tab and point to About. 3. Click the Check for Update button on About vcard Wizard form. 4. If a new version of the product has been released, remove the old version (Control Panel Add/Remove Programs) and download and install the new one. Note: All your data will be saved and securely translated into the new version. Your Activation Code (your Order ID) will be required. Please, go to Microsoft Outlook Help menu 4Team About vcard Wizard, click the Activate... button and reenter your Activation Code in the Activation Code: field.

28 You may purchase a group license or separate licenses for each of your team member from the product website. For program activation, the Code has to be entered on each team member s computer. About product activation The wizard will guide you, step- by- step, through the process of activating via the Internet or over the telephone. 4Team Product Activation is an anti-piracy technology designed to verify that software products have been legitimately licensed. It is quick, simple, and helps protect customer privacy. Product Activation works by verifying that the software Activation Code, used to activate the product, has not been used on more personal computers than intended by the software license. Note: Please be awarethat your Activation (License) Code is linked to your computer(s), and the program can be installed only on as many computers as licenses you have purchased. If you need to move the program to another computer, please contact our Customer Support. vcard Wizard website

29 Installation Prior to installation: 1. Please make sure that your PC meets the System Requirements. 2. Close Microsoft Outlook and all running programs. Installation steps: 1. Open vcard Wizard setup file from the location where you have saved it. Double-click this file to start the installation, and follow the Installation Wizard instructions. 2. Launch vcardwizard using the desktop icon or Start Microsoft Outlook. On Outlook startup, vcard Wizard Welcome Screen appears. If you do not wish this Welcome Screen to be displayed on Outlook startup, please select the appropriate checkbox at the bottom of the screen.

30 3. You are all set to start using the program! If installation was interrupted or incomplete,...the problem might be related to the integrity of Microsoft Outlook. Prior to reinstalling vcard Wizard, please perform the following: 1. Uninstall> vcard Wizard (Windows 7/8/10) Start Control Panel Programs Programs and Features. <br/> (For Windows Xp) Start Control Panel Add or Remove Programs 2. Use the Detect and Repair feature in the Microsoft Outlook Help menu to make sure it is operating properly. You may need the original Microsoft Office or Microsoft Outlook CD-Rom. If Detect and Repair was unsuccessful, please con-

31 tact the Microsoft support team or IT professionals. The installation of 4Team software will not be possible until the integrity of Microsoft Outlook is restored. Please keep in mind that the " Detect and Repair" feature is not related to our software, and it is recommended to be performed each time you experience functional problems with Microsoft Outlook. Please refer to the FAQ & Troubleshooting section of this Help documentation. For IT professionals in order to restore the integrity of Microsoft Outlook: Use the Detect and Repair feature in Microsoft Outlook (you may need the original Microsoft Office or Microsoft Outlook CD-Rom). If this step is successfully completed, you may proceed to the next step. If not, we recommend that you save your *.pst file and repeat the procedure, but this time with "Discard my..." checked. Use the SCANPST feature, which will check the integrity of your *.pst file. Find this file in your computer and remember the name. Close Microsoft Outlook. Find the SCANPST.EXE file on your hard disk. Launch the program by clicking on SCANPST.EXE. In the dialogue box click "Browse..." and choose the path for your *.pst file. Click "Open". Then click "Start. If the program finds any problems, click "Repair". Click "Close". If the problems persist, contact the Microsoft support team. Our customer support will be happy to answer all your questions regarding product installation and functionality by , through Live Help Chat/Feedback on our website at: or over the phone at: (954) Report Problem, Suggestions vcard Wizard website

32 Working with vcard Wizard vcard Wizard is a very simple-to-use PC software designed to easily transfer, import/export, convert, merge and back up your contacts to the destination of your choice. vcard Wizard supports Gmail, Android, icloud, iphone/ipad and Microsoft Outlook contacts. Using vcard Wizard as a Microsoft Outlook add-in: After installing vcard Wizard on your workstation, a new vcard Wizard tab is added to the Outlook ribbon. Using the buttons on the vcard Wizard tab, you can conveniently transfer or send as an attachment any number* of contacts to/from the vcard, Outlook, icloud, Google formats in just a few clicks. Additionally, a vcard Wizard option Send Contacts appears when you right click on any selected Outlook contacts and is added to the new messages toolbar.

33 Import vcard files to Contacts folders Export Outlook Contacts Send Outlook Contacts as vcard files by Save vcard Attachments from Using vcard Wizard as a stand-alone software application: 1. After installing vcard Wizard on your PC, a new icon appears on the desktop. 2. Double-click the desktop icon to launch vcard Wizard.

34 3. Follow the wizard steps. Select sources to transfer or merge contacts from, Select transfer destination and confirm your selection. Adding Contacts to transfer from Outlook, Apple or Gmail (Android) Selecting where to transfer contact to (vcard, Outlook, Apple or Gmail (Android)) Summarizing transfer, options

35 Transfer options (duplicate resolution) Filtering / selecting contacts to transfer Other options Transfer report

36 Selecting Contacts Source(s) to transfer, export or merge contacts vcard Wizard allows you to transfer Contacts from single or multiple sources: Microsoft Outlook, vcard (.vcf) files, CSV (.csv) files, icloud (iphone, ipad) and Google (Gmail, Android device), Microsoft Exchange (Office 365, Outlook.com, Hotmail). 1) Transferring Contacts from Microsoft Outlook: 1. Select Microsoft Outlook as a source (or one of the sources); 2. Now choose specific Outlook contacts or contact groups and click "OK" to 3. Click "Next" to proceed to the next step. 2) Transferring contacts from vcard (.vcf) files: 1. Select vcard (.vcf) file as a source (or one of the sources); 2. Choose a folder where your vcard files are located and click "OK" to continue; 3. Select the vcard (.vcf) files located in that folder. If you need to add more vcard files, click "Add Folder..." and "Browse".

37 Choose your files and click "OK"; 4. Click "Next" to proceed to the selection of the destination source. 3) Transferring Contacts from Office365/ Exchange/ Hotmail/ Outlook.com: 1. Select Office365/ Exchange/ Hotmail/ Outlook.com as a source (or one of the sources); 2. In the Exchange Login dialog log in to your account; 3. Click "Next" to proceed to the selection of the destination source.

38 4) Transferring from CSV (.csv) file(s): 1. Select CSV (.csv) file as a source (or one of the sources); 2. Choose a folder where your CSV files are located and click "OK" to continue; 3. Select the CSV (.csv) files located in that folder. If you need to add more CSV files, click "Add Folder..." and "Browse". Choose your files and click "OK"; 4. Click "Next" to proceed to the selection of the destination source.

39 5) Transferring Contacts from icloud (iphone, ipad): 1. Select icloud (iphone, ipad) as a source (or one of the sources); 2. You will be asked to Sign in to icloud. Enter your icloud account details and press "Login" to continue; 3. Click "Next" to proceed to the selection of the destination source.

40 6) Transferring Contacts from Google (Gmail, Android device): 1. Select Google (Gmail, Android device) as a source (or one of the sources); 2. Request for Permission window will appear. Click Accept to continue. Your current Google (Gmail) account is visible in the upper right corner. If you want to transfer contacts from another Google account, click on the name and press "Sign out". Login with the preferred account and press "Accept". 3. Click "Next" to proceed to the selection of the destination source.

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42 Next topic: Selecting the Destination Source to transfer, export or merge contacts vcard Wizard website

43 Selecting Contacts Source(s) to transfer, export or merge contacts vcard Wizard allows you to transfer Contacts from single or multiple sources: Microsoft Outlook, vcard (.vcf) files, CSV (.csv) files, icloud (iphone, ipad) and Google (Gmail, Android device), Microsoft Exchange (Office 365, Outlook.com, Hotmail). 1) Transferring Contacts from Microsoft Outlook: 1. Select Microsoft Outlook as a source (or one of the sources); 2. Now choose specific Outlook contacts or contact groups and click "OK" to 3. Click "Next" to proceed to the next step. 2) Transferring contacts from vcard (.vcf) files: 1. Select vcard (.vcf) file as a source (or one of the sources); 2. Choose a folder where your vcard files are located and click "OK" to continue; 3. Select the vcard (.vcf) files located in that folder. If you need to add more vcard files, click "Add Folder..." and "Browse".

44 Choose your files and click "OK"; 4. Click "Next" to proceed to the selection of the destination source. 3) Transferring Contacts from Office365/ Exchange/ Hotmail/ Outlook.com: 1. Select Office365/ Exchange/ Hotmail/ Outlook.com as a source (or one of the sources); 2. In the Exchange Login dialog log in to your account; 3. Click "Next" to proceed to the selection of the destination source.

45 4) Transferring from CSV (.csv) file(s): 1. Select CSV (.csv) file as a source (or one of the sources); 2. Choose a folder where your CSV files are located and click "OK" to continue; 3. Select the CSV (.csv) files located in that folder. If you need to add more CSV files, click "Add Folder..." and "Browse". Choose your files and click "OK"; 4. Click "Next" to proceed to the selection of the destination source.

46 5) Transferring Contacts from icloud (iphone, ipad): 1. Select icloud (iphone, ipad) as a source (or one of the sources); 2. You will be asked to Sign in to icloud. Enter your icloud account details and press "Login" to continue; 3. Click "Next" to proceed to the selection of the destination source.

47 6) Transferring Contacts from Google (Gmail, Android device): 1. Select Google (Gmail, Android device) as a source (or one of the sources); 2. Request for Permission window will appear. Click Accept to continue. Your current Google (Gmail) account is visible in the upper right corner. If you want to transfer contacts from another Google account, click on the name and press "Sign out". Login with the preferred account and press "Accept". 3. Click "Next" to proceed to the selection of the destination source.

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49 Next topic: Selecting the Destination Source to transfer, export or merge contacts vcard Wizard website

50 Selecting the Destination Source to transfer, export or merge contacts vcard Wizard allows you to transfer Contacts to one of the following destination sources: Microsoft Outlook, vcard (.vcf) files, icloud (iphone, ipad) and Google (Gmail, Android device). 1) Transferring contacts to Microsoft Outlook: 1. Select Microsoft Outlook as a destination; 2. Click "Next" to confirm your selection. 2) Transferring contacts to vcard (.vcf) file format: 1. Select vcard (.vcf) files as a destination; 2. Choose a Windows folder where you want to transfer your contacts and press "OK"; 3. Click "Next" to confirm your selection. 3) Transferring Contacts to Office365/ Exchange/ Hotmail/ Outlook.com:

51 1. Select Office365/ Exchange/ Hotmail/ Outlook.com as a destination; 2. You will be asked to Sign in to Exchange. Enter your Exchange account details and press "Login" to continue; 3. Click "Next" to confirm your selection. 4) Transferring Contacts to CSV (.csv) file(s) Works with Microsoft Excel: 1. Select CSV (.csv) files as a destination; 2. Choose a folder where you want to transfer your contacts and press "OK"; 3. Click "Next" to confirm your selection.

52 5) Transferring Contacts icloud (iphone, ipad): 1. Select icloud (iphone, ipad) as a destination; 2. You will be asked to Sign in to icloud. Enter your icloud account details and press "Login" to continue; 3. Click "Next" to confirm your selection.

53 6) Transferring Contacts to Google (Gmail, Android device): 1. Select Google (Gmail, Android device) as a destination; 2. Request for Permission window will appear. Your current Google (Gmail) account is visible in the upper right corner. If you want to transfer contacts from another Google account, click on the name and press "Sign out". Login with the preferred account and press "Accept". 3. Click "Next" to confirm your selection.

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55 Next topic : Selecting options and confirming Transfer vcard Wizard website

56 Selecting options and confirming Transfer On the third step of the transfer wizard you can configure the following options: (1) You can filter the contacts from all the sources you have selected in the first step, and choose the ones you wish to transfer, you can also change or add the sources to transfer; (2) Change the destination source; You can also choose whether you want to save the contacts into one vcard (.vcf) file or to convert each contact into a separate vcard file; (3) Select Duplicate resolution options; (4) Select vcard file settings, such as vcard versions and encoding; (5) Now you are ready, click "Transfer" to begin the transferring process.

57 Next topic: Duplicate resolution options vcard Wizard website

58 Duplicate resolution options You can select the following duplicate resolution options: Keep the last modified contacts. In case if duplicate contacts are found, vcard Wizard will transfer only the contacts that have been modified last. Transfer all contacts. vcard Wizard will transfer all contacts, including duplicates. Do not transfer duplicates. vcard Wizard won't transfer any duplicate contacts. If you need advanced duplicate removal options, you can try our Duplicate Remover for Microsoft Outlook or Mergix for other sources. Next topic: Selecting the contacts to transfer (Filtering) vcard Wizard website

59 Selecting the contacts to transfer (Filtering) Filter Contacts option allows you to choose the contacts you wish to transfer: 1) Click on three dots in the Transfer from line and select Filter contacts ; 2) Select the contacts to transfer by source (1), by folder/file or by searching for specific contacts in the "Search..." window (2). 3) After you have selected all preferred contacts, check "Show selected contacts only" (3) and press "OK" to continue. Next topic: Selecting vcard file settings

60 vcard Wizard website

61 Selecting vcard file settings You can modify the following vcard (.vcf) file settings: 1) Choose the vcard file format: vcard 3.00 (Recommended) - a newer vcard file format, which support more information fields. vcard older format of vcard files. Click here to learn more about vcard file formats 2) You can choose vcard file encoding: UTF-8 is recommended by default, as it supports most of the cases and is the most common encoding type. To learn more about Character Encoding please click here. Next Topic: Transfer report

62 vcard Wizard website

63 Transfer report After the contact transfer is completed, you will see the Transfer Report. There are three contact categories: 1. Found Contacts - total number of contacts selected for transfer in all sources. 2. Transferred Successfully - number of contacts successfully transferred to the selected destination. 3. Not transferred (duplicate or filtered out contacts) - the number of contacts which have not been transferred. To learn more about Skipped or Not transferred contacts click here. You are done! You can start new transfer or close the vcard Wizard. If you have exported your contacts to vcard file, you can now send it as an attachment to share the contacts with your friends.

64 vcard Wizard website

65 Exchange Login In "Exchange Login"dialog enter your Exchange Login credentials. Check the box "Remember me", so you don't have to enter your Login name and password in the future. If you do not remember your password click "Forgot Password?" in Exchange Login"dialog and reset your password.

66 If you are using On-premise Exchange and we are not able to find your Exchange server, please enter Exchange server address. Note: if you do not know your Exchange server address, contact your server administrator.

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68 Selecting transfer options 1) You can filter the contacts to select ones you wish to transfer. Select contact groups or fill checkboxes in front of contacts you are willing to transfer. Use the indexed search to quickly find the contacts you need. After you have selected all preferred contacts, check "Show selected contacts only".

69 You may choose to change the sources, which will bring you back to the first step. 2) You can change the destination of the transfer. If you are exporting your contacts to a vcard (VCF) file, you may choose whether you want to save all contacts into one file or convert each contact into a separate vcard file.

70 3) Choose the Duplicate resolution options. vcard Wizard offers basic duplicate resolution options, thus you can avoid transferring the identical duplicate contacts. If you need more advanced duplicate resolution options, please use our Duplicate Remover for Microsoft Outlook or Mergix for all other devices. 4) Choose vcard file settings, such as vcard file format and encoding.

71 5) Click "Transfer". vcard Wizard website

72 Import Vcard files to Contacts Folders 1. Select the "Import" button from Outlook tab Export/Import or from the Outlook File drop-down menu. 2. In the Import dialog select vcard file or folder to be imported to Outlook. 3. Click on Select contacts that brings the new window up, where you can specify which contacts to import (by default all contacts will be selected to import).

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74 4. Select Outlook folder where to import the contacts.

75 5. You may also select the an appropriate option for resolving the conflict that might occur when you try to import contacts already existing in the indicated Outlook Contacts folder: Select Keep Duplicate contacts if you prefer duplicate contacts to be created in the specified folder; Select Overwrite duplicates if you prefer the existing contacts to be replaced by the new ones imported from vcard files; Select keep original items if you prefer the existing contacts to be left in the folder instead of the imported ones. 5. Click "Import". All vcard files from the selected system folder will be converted to Outlook contacts and saved in the Specified Outlook Contacts folder.

76 In case you use Microsoft Outlook 2003 or 2007, you may also initiate importing vcard format files to Outlook Contacts folders by clicking the "Import contacts from vcard" icon on the Contacts folder toolbar. Export Outlook contacts vcard Wizard website

77 Export Outlook Contacts Export Outlook Contacts folders to vcard: 1. Select the Export button in Outlook tab Export/Import or from the Outlook File dr 2. In the "Contacts Picker" dialog select Outlook Contacts you need to export (by default all contacts in folder will be exported). 3. In the Export dialog select the Windows folder where to export Outlook Contacts to.

78 4. Check "Save contacts into one file" if you want to convert all contacts into one.vcf (vcard) file.

79 5. Chose vcard files format (vcard 2.1 or vcard 3.00). 6. Select the preferred encoding for the exported Outlook Contacts. We recommend using the UTF-8 encoding as it is recognized by most workstations.

80 7. Click "Export". All the contacts from the selected Contacts folder will be exported to the indicated system folder.

81 Import vcard files to Contacts folders vcard Wizard website

82 Send Outlook Contacts by There are several ways to send Outlook Contacts as attachments in vcard format files using vcard Wizard: Send Outlook Contacts by as attachments: 1. Go to the vcard Wizard tab on the Outlook ribbon and click on "Send Conctacts". 2. In the "Select Contacts" dialog select the contacts you wish to send as attachments. 3. Select the checkbox Send as one vcard file if you want to attach them as one vcard file, otherwise each contact will be attached as a separate attachment.

83 4. Click Ok. 5. A new message window appears, with all the selected contacts attached.

84 Send the selected Outlook contacts by as attachments 1. In Microsoft Outlook select contacts or contacts folder you wish to send. 2. Select the "Send Contacts" icon on the Outlook toolbar or right click any selected contacts and select Send Contacts from the drop-down menu. 3. In the "Contacts Picker" dialog select the contacts you wish to send as attachments.

85 4. Select the checkbox Send as one vcard file if you want to attach them as one vcard file, otherwise each contact will be attached as a separate attachment.

86 5. Click Ok. 6. A new message window appears, with all the selected contacts attached.

87 You can also attach items directly from the new message dialog. Click the Send Contacts button located next to the Attach Items button. The Select Contacts dialog will appear. Follow the steps from 3 to 6 described in the Send selected Outlook contacts by as attachments. vcard Wizard website

88 Save vcard Attachments from Send Outlook Contacts by as attachments: 1. Go to the vcard Wizard tab on the Outlook ribbon and click on the "Save to contacts" button or right click on an item and select Save to Contacts from the drop-down menu. 2. In the "Contacts Picker" dialog, select the contacts you wish to save. 3. Click Ok. 4. Select an Outlook folder where to save the found contacts from the attachments.

89 5. Click Ok. vcard Wizard website

90 Contacts Picker for "Import" Actions The "Select Contacts" dialog allows you to select contacts that you wish to import without the need to import all the folder. 1. To select a contact, check the box by the contact you want to import. 2. Uncheck the boxes of the contacts that you do not want to import.

91 3. When you review all contacts, click OK

92 While using Contacts Picker you can also: Sort your contacts by any column. In case data is sorted by , click Department column to sort your contacts by Department they work in or any other option. To select all contacts, click the checkbox in the title row. To deselect all selected contacts, remove the checkbox in the title row.

93 The "Select Contacts" Search allows you to quickly find a specific Outlook contact. Clear the search results by clicking x.

94 vcard Wizard website

95 Contacts Picker for "Import" Actions The "Select Contacts" dialog allows you to select contacts that you wish to import without the need to import all the folder. 1. To select a contact, check the box by the contact you want to import. 2. Uncheck the boxes of the contacts that you do not want to import.

96 3. When you review all contacts, click OK

97 While using Contacts Picker you can also: Sort your contacts by any column. In case data is sorted by , click Department column to sort your contacts by Department they work in or any other option. To select all contacts, click the checkbox in the title row. To deselect all selected contacts, remove the checkbox in the title row.

98 The "Select Contacts" Search allows you to quickly find a specific Outlook contact. Clear the search results by clicking x.

99 vcard Wizard website

100 Contacts Picker for Save action The "Select Contacts" dialog allows you to select contacts that you wish to save from received without the need to store all the attached contacts. 1. To select a contact, click the checkbox by the contact you want to save. 2. Uncheck the boxes of the contacts that you do not want to save.

101 3. When you review all contacts, click OK.

102 While using Contacts Picker you can also: Sort your contacts by any column. In case data is sorted by , click on the Department column to sort your contacts by Department they work in or any other option. To select all contacts, click the checkbox in the title row. To deselect all selected contacts, remove the checkbox in the title row.

103 The "Select Contacts" Search allows you to quickly find a specific Outlook contact. Clear the search results by clicking x.

104 vcard Wizard website

105 Contacts Picker for "Send" Action The "Select Contacts" dialog allows you to select contacts that you wish to send without the need to send all the folder. 1. To select a contact, click the checkbox by the contact you want to send. 2. Uncheck the boxes of the contacts that you do not want to send.

106 3. Check the box Send as one vcard file if you want to attach them as one vcard file, otherwise each contact will be attached as a separate attachment.

107 4. When you review all contacts, click OK.

108 While using Contacts Picker you can also: Sort your contacts by any column. In case data is sorted by , click on the Department column to sort your contacts by Department they work in or any other option. Double-click on a contact to open it and see full information. To select all contacts, click the checkbox in the title row. To deselect all selected contacts, remove the checkbox in the title row.

109 The "Select Contacts" Search allows you to quickly find a specific Outlook contact. Clear the search results by clicking x.

110 vcard Wizard website

111 Contacts Picker for "Export" Actions The "Select Contacts" dialog allows you to select contacts that you wish to export without the need to export all the folder. 1. To select a contact, click the checkbox by the contact you want to export. 2. Uncheck the boxes of the contacts that you do not want to export.

112 3. When you review all contacts, click OK.

113 While using Contacts Picker you can also: Sort your contactsby any column. In case data is sorted by , click the Department column to sort your contacts by Department they work in or any other option. Double-click on a contact to open it and see full information. To select all contacts, click checkbox in the title row. To deselect all selected contacts, remove the checkbox in the title row.

114 The "Select Contacts" Searchh allows you to quickly find a specific Outlook contact. Clear the search results by clicking x.

115 vcard Wizard website

116 Item skipping during contacts import/export Contact Transfer report presents you with the different contact categories, one of them is Skipped (1) or Not transferred (vcard Transfer Wizard) (2) contacts. Skipped contacts appear because of several reasons: 1. You are using a Free version of vcard Wizard which allows you to transfer 5 contacts at a time. To use vcard Wizard for an unlimited amount of Contacts, please purchase the full version. 2. Duplicate contacts were filtered by the Duplicate resolution option. 3. Identical items (contacts) are already located in the destination folder.

117 vcard Wizard website

118 Frequently Asked Questions (FAQ) Trying out vcard Wizard: 1. Why can I import/export only 5 contacts? You are using the Free version of vcard Wizard that comes with some limitations: Import/Export is limited to five contacts at a time; Saving of multiple contacts into one vcard file is not available. To save multiple contacts into one vcard file and merge all contacts into the source of your choice, you need to purchase the Pro Edition. 2. How can I upgrade to a new version of vcard Wizard? Just download the new version and install it on top of the old one. You don't have to uninstall the previous version. 3. Why should I buy the Pro Edition? The Free version of vcard Wizard comes with some limitations: Import/Export is limited to five contacts at a time; Saving of multiple contacts into one vcard file is not available. The vcard Wizard PRO Edition supports Google (Gmail, Android) contacts, icloud (iphone,ipad) contacts, Microsoft Outlook contacts and vcard (vcf) files. You will be able to import/export, transfer or merge all your contacts into the source of your choice. Working with vcard Wizard: 1. How can I send selected contacts as an attachment? 1. Launch vcard Wizard on your PC; 2. Select a contacts source and click Next;

119 3. Select vcard (vcf) file as your destination source and click Next; 4. Choose the contacts you want to send, confirm your selection and click Transfer. In just a few minutes, the contacts you have selected will be converted and saved into a vcard file. Now you can send it as an attachment to share the contacts with your friends. 2. How can I transfer my iphone contacts to my new Android device? 1. Launch vcard Wizard on your PC; 2. Select icloud (iphone, ipad) as a contacts source. Login and click Next; 3. Select Google (Gmail, Android device) as a transfer destination and click Next; 4. Choose the contacts you want to transfer, confirm your selection and click Transfer; 5. Sign in to a Google account on your Android device and select "Synchronize Contacts". In just a few minutes, the contacts you have transferred from iphone will appear in your Android Contacts. 3. How can I transfer my Android contacts to my new iphone? 1. Launch vcard Wizard on your PC; 2. Select Google (Gmail, Android device) as a contacts source. Login and click Next; 3. Select icloud (iphone, ipad) as a transfer destination and click Next; 4. Choose the contacts you want to transfer, confirm your selection and click Transfer; 5. Launch the Settings app on your iphone, sign in to your icloud account and in the list of icloud services turn on Contacts. In just a few minutes, the contacts you have transferred from Android will appear in your icloud contacts and connected iphone devices. 4. How can I share contacts with my friends? 1. Launch vcard Wizard on your PC; 2. Select one or several contact sources and click Next;

120 3. Select vcard (vcf) file as a transfer destination and click Next; 4. Choose the contacts you want to share, confirm your selection and click Transfer. In just a few minutes, the contacts you have selected will be converted and saved into a vcard file. Send it as an attachment and ask your friends to import contacts using vcard Wizard. 5. How can I merge (combine) my contacts from different sources into one place? 1. Launch vcard Wizard on your PC; 2. Select several contact sources you would like to merge and click Next; 3. Select a destination where you want to combine your contacts and click Next; 4. Choose the contacts you want to merge from each source, confirm your selection and click Transfer. In just a few minutes, the contacts you have selected from different sources will appear in the destination source of your choice. 6. Can I transfer contacts between devices? Yes, you can transfer contacts between most of your devices: Android, iphone/ipad, Nokia, Mac and Windows PC; 7. How can I select (filter) contacts I want to transfer? vcard Wizard offers advanced filtering. You can select contacts to transfer by source, by source groups or by search. After selecting your transfer and destination source you will see the "Filter contacts" option. Choose the contacts from the list or search by name. You can review only selected contacts before transferring them. 8. How to avoid transferring duplicate contacts? vcard Wizard offers basic duplicate resolution options, thus you can avoid transferring the identical duplicate contacts. If you need more advanced duplicate resolution options, please use our Duplicate Remover for Microsoft Outlook or Mergix for all other devices. 9. Can I use vcard Wizard without Microsoft Outlook installed?