Service Education, Inc. Spring, Service Education, Inc. 790 Canning Pkwy Suite 1 Victor, NY
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1 Service Education, Inc. Spring, 2017 Service Education, Inc. 790 Canning Pkwy Suite 1 Victor, NY
2 Recent Changes 17.06B Adjournment Prompt Perhaps you want to limit the number of people adjourned with a specific action code. Example shown is code used for Diversion Court First, enter the Diversion Action code, click on the dropdown calendar, Pick the specific Diversion Type A list of available court days & times displays With the number of available slots, the # of People already schedule and the maximum # Of people that can be accommodated. We can help you create the list in Notepad
3 Recent Changes Merged Case Report many of you have asked for a way to track merged cases for auditing purposes as the original case number is no longer retrievable. When cases are merged, information is placed into NOTES on the remaining case As of 6/7/17, a new report is available to show merged cases within a date range. Merged Cases Report.FRM needs to be added to your Forms & Calendars database. It is run from Misc Reports
4 More Recent Changes Code counter report (Code_Counter.Frm (6/13/17)
5 Recent Changes Scroll through Tip of the Day Print current tip If you don t see Tip of the Day on Startup, click HELP->Tip of the Day or touch the F11 key Moving through the Case Search pages is slightly different. Instead of using the Up and Down arrow keys, use the Page Up and Page Down.
6 More changes Added a NON CASE search option for accessing Misc Civil, Misc Parking, Adjustment or Copies checkbook records. Archived letter list is no longer accessible on sealed cases with out special password rights. Both options are set by Password level. Please call our office for help setting these Options up for your users.
7 More Updates Added option to block printed receipts so if you are a court that only uses hand written receipts, you won t keep getting prompted to print a receipt. To implement this option, got to UTILITIES->User Defaults and put a checkmark in Block Receipt Printing. Remember, items in User Defaults are unique for EACH password, unless Save to All Users is clicked, then everyone has the same options. Avoid setting adjournments and due dates to holidays and/or Saturdays by checking the boxes on User Defaults
8 Calendar Options Added an option to print custom labels from a calendar list. REPORTS -> CALENDARS -> PRINT E-TICKETS FOR CALENDAR LIST There is also the option to print labels from a calendar list
9 Boiler Plate text in NOTES Quickly add to notes by creating a list of frequently used text. SEi will help you set this up, and start the Notepad file list. You can add to list as needed. In Notes, touch the F5 key to open the menu and select the text to be inserted. Text can be placed at either the top or the bottom of the notes screen. Using this option helps maintain consistency of the information being added to notes. Can have more than15 items. **If you use the Secure Version, you can use this option to add text to the Reasons box.
10 Credit Card Reader No dedicated phone line No involvement with fee (3.5%) Partial Payments accepted One reader for all judges Update/close case with payment Accepts credit/debit/apple/android Pay Bail, Misc fees, SLF, Parking Only one receipt on regular paper NO COST TO THE COURT If you use both the reader and online payments, there are a couple of new things The Deposit dates for online payments can be different from reader payments and There is a new reconciliation report that breaks down all payments by date and payment type.
11 Things you may or may not already know or Things you need reviewed
12 Documents Archive Letters
13 Documents Scanning Scan documents such as incoming correspondence, informations, drivers licenses, probation transfer papers, checks/money orders Received, etc. Scan one document or an entire folder of all sized papers Create a list of frequently used document titles for easy identification. SEi will help with this Scanned document will be Added to the Archived Document list
14 Documents- ing Any previewed document can be ed. If it is a document (letter or archived letter) generated from a case A record of the can be added to the Archive Document list
15 Secure Version Overview Secure Computer PRINTED Receipt Numbers Secure Passwords and Logout Timer Voiding Checkbook records Tracking of Voided records
16 New or updated form letters/forms MV_AA137_TEMP_SUSPEND_HEARING_NOTICE_OF_WAIVER.LTR MV_AA137V-VESSEL_SNOWMOBILE.LTR CONDITIONS_PROB_SEX_OFFENDERS.LTR (CPL 410, PL65.10) ADDL_COND_OF_PROB_SEX_OFFENDER.LTR (USC 965A, 8/05) CONDITIONS_OF_PROBATION.LTR (CPL , PL 65.10) JCF_REFUND_REQUEST.LTR MV_1193_ORDER_OF_SUSPENSION.LTR MV_510D.LTR IID_DE_INSTALL.LTR DRUG_COURT_CONSENT_TO_TRANSFER.LTR (CPL ) DRUG_COURT_ORDER_OF_REMOVAL.LTR (CPL ) 20_UP_BARCODE.FRM (20 up labels that include barcode) LABELS_BY_CALENDAR_20UP.FRM CASHBOOK_CREDIT_CARDS_ONLY.FRM CODE_COUNTER.FRM DRF_SUMMARY.FRM (Driver Responsibility fees summary) To see new letters added to the website, right click on the Date Column to list in Date Order. Probation_Transfer_Case_Status_Change.LTR (10/29/13) Assign_Counsel_OCA_TV1.LTR (07/15/13) Assign_Counsel_OCA_TV2.LTR (07/15/13)
17 Additional Presentations The Power Point of the Financials and The CourtRoom Program class I presented in NYC in Feb is available on our website. Also available is a Shortcuts and Tips power point presentation as well as a Letters & Forms presentation To access these presentations as well as one on Probation Transfer and one showing some OCA related situations access our website by going to The CourtRoom Program task bar, Click HELP->Website Links->Service Education Website On the left side of the main page, click the HELP tab
18 Thank you Contact Information: Service Education, Inc 790 Canning Parkway, Suite 1 Victor, NY phone Fax marty@nycourts.us terry@nycourts.us
Service Education, Inc. Spring, Service Education, Inc. 790 Canning Pkwy Suite 1 Victor, NY
Service Education, Inc. Spring, 2017 Service Education, Inc. 790 Canning Pkwy Suite 1 Victor, NY 14564 585-264-9240 www.nycourts.us Recent Changes 17.06A+ Merged Case Report many of you have asked for
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