Revised 01/2017. Supplier Information Manual

Transcription

1 Supplier Information Manual

2 Requirements for Agents Requesting Aggregation Service Columbia of Ohio (Columbia) requests that the Agent provide financial information for a credit evaluation for aggregation service. For non-aggregation service agent, continue reading. Complete applicable Aggregation Agreement (Option 1 and/or Option 2) o Option 1 Customer is not liable to Columbia for any fees and charges billed to Agent, but not paid by Agent. See link below for agreement. Aggregation Agreement Option 1 o Option 2 Customer agrees to be responsible for all Columbia fees and charges associated with providing transportation service to its nomination group, including any fees or charges billed by Columbia to Agent, and not paid by Agent. See link below for agreement Aggregation Agreement Option 2 In order for Columbia to complete the credit evaluation, Agents are required to provide the following information: o Current audited financial statements prepared in the last 12 months o Most recent Annual Report, audited 10K and 10Q; o List of parent company and other affiliates; o Names, addresses, and telephone numbers of 3 trade references; and o Names, addresses, and telephone numbers of banking institution contacts o $50.00 check for processing credit information, made payable to Columbia Gas of Ohio. See link below for form. Credit Worthiness Position Form The evaluation will be based on standard credit factors such as previous customer history, Dun & Bradstreet financial and credit ratings, trade references, banking information, unused line of credit, and financial information. Columbia shall have sole discretion to determine credit worthiness based on the above criteria but will not deny credit worthiness without reasonable cause. Agents not meeting the necessary credit level will be required to provide additional security in the form of a letter of credit, surety bond, cash deposit, and/or appropriate guaranty to participate. A non-refundable fee of $50.00 is required for the evaluation. Please send the financial information, Aggregation Agreement and the $50.00 fee payable to Columbia Gas of Ohio to the address below: Columbia Gas of Ohio, Inc. Attn: Gas Transportation Service 290 W. Nationwide Blvd. Columbus, OH Once approval is received, a letter or will be provided to the agent

3 Summary After the understanding of the Transportation Service program guidelines, the completed Nomination Registration User ID Agreement and Aggregation Agreement (if applicable) have been received, enrollment of customers for Transportation Service can begin Once steps have been completed, an Introduction Letter will be received from the assigned Specialist The assigned Specialist will be available to assist with any questions regarding the Transportation Service program, enrollment of customers, and services available for participating in the program Review the Columbia Gas of Ohio Tariff to become knowledgeable of the Transportation Service program guidelines and services o The Tariff is located at Columbia Gas of Ohio Tariff

4 Requirements for Agents Requesting Non Aggregation Service (Stand Alone Customers) Review the Columbia Gas of Ohio Tariff to become knowledgeable of the Transportation Service program guidelines and services o The Columbia Gas of Ohio Tariff is located at: Columbia Gas of Ohio Tariff Credit Evaluation is not required if agent chooses to service customers in a Non Aggregation (Stand Alone) A Nomination Registration User ID Agreement is needed in order to nominate gas deliveries on Columbia s Aviator System o A form must be completed for each user: Nominations System After the understanding of the Transportation Service program guidelines, the completed Nomination Registration User ID Agreement and Aggregation Agreement (if applicable) have been received, enrollment of customers for Transportation Service can begin Once steps have been completed, an Introduction Letter will be received from the assigned Specialist The assigned Specialist will be available to assist with any questions regarding the Transportation Service program, enrollment of customers, and services available for participating in the program

5 Transportation Service Enrollment Process Transportation Service Agreement Required to enroll customers in the Transportation Service Program. Transportation Service Agreement Multiple Facility Attachment Required if enrolling more than 1 account (PCID number) on a Transportation Service Agreement Multiple Meter Sheet Successful Completion of a Transportation Service Agreement Reference document on how to properly execute the Transportation Service Agreement Successful Completion of a Service Agreement

6 Transportation Service Optional Forms and Reference Material Gas Transfer Form for Gas Transfer Service o This service provides for the transfer of gas quantities from one Customer Proxy ( Transferor ) to another Customer Proxy ( Transferee ) o Form is available on Columbia s Aviator website at: Gas Transfer Service Click on InfoPostings, Marketer Forms. See how to properly complete the form and the link to the allowable bank and gas transfer matrix below. o The following information is necessary when submitting a Gas Transfer: Each transfer must occur such that gas is transferred from the transferor to the transferee on the same Gas Day. Transferor must request the transfer in the billing cycle at the end of the current month, as described in sub- paragraph (e) below Transfers may occur between a transferor and a transferee located within the same Pipeline Scheduling Point (PSP) with confirmed deliveries on the same transmission pipeline. Requests to transfer gas from a transferor in one PSP to a transferee in a different PSP may only occur in accordance with an allowable transfer matrix, which will be posted on Columbia s web site. Changes to the allowable transfer matrix shall be posted by Company forty eight (48) hours before becoming effective. Volumes eligible for transfer shall not exceed the transferor s confirmed deliveries for the day of transfer. A transfer request may not be accepted by the Company if such transfer would cause the transferor and/or transferee to incur imbalance charges Customers and/or their Agents also remain able to effectuate monthly bank transfers pursuant to the provisions contained in Company's Banking and Balancing Service

7 Transportation Service Optional Forms and Reference Material (continued) Customers and/or their Agents must rely on Customer usage posted daily on the Company s website. The Company shall post Customer usage on its Internetbased website as soon as practicable after the end of each Gas Day throughout the billing cycle. All customer usage will be posted on a best efforts basis by 5:00 P.M. Eastern time on the second business day following the end of the previous calendar month All gas transfer requests must be accurately completed and executed by both the transferor and transferee and submitted to Company on Company s standard Gas Transfer Request Form by 5:00 P.M. Eastern time on the third business day following the end of the previous calendar month Company is not involved in any arrangement or agreement for compensation for the value of the gas being transferred, or for any other fees between transferor and transferee. Columbia s role in administering this rate schedule is limited to transferring gas quantities from the transferor s to the transferee s account with Company The gas transfer service does not relieve Customer and/or its Agent of their obligation to deliver gas to Company to the Pipeline Scheduling Point in which they or their customers reside Rate: o Company will charge the transferor $0.05 per unit transferred, up to a maximum of $150 per transfer. The unit will be either Dth or Mcf, depending upon the supply source being transferred

8 Bank Balance Transfers Transportation Service Optional Forms and Reference Material (continued) o The following information is necessary when requesting a Bank Balance Transfer: Both parties (transferor and transferee) must submit their request in writing ( or fax), the request must include the volumes to be transferred (Mcf or Dth), the nom groups, and the month the trade is to apply The written request for the Bank Balance Transfer must be received no later than the first business day following the last business day of the calendar month in which the trade is to apply Transferor will be charged a transfer fee of ten dollars ($10.00) for each transaction COH ALLOWABLE BANK & GAS TRANSFERS COH Allowable Bank and Gas Transfers Matrix

9 Transportation Service Optional Forms and Reference Material COH Aviator Website Registration and User ID Agreement Nomination System (NOMS) is needed in order to nominate gas deliveries on Columbia s Aviator System o A form must be completed for each user Gas Transportation Reports (GTS RPTS) is needed to gain access to Agent s Customer Information reports, Bank and Burn Reports, Daily Noms vs. Daily Usage Report, and Consumption History Report Customer Concerns System (CONCERNS) shall permit access to concerns submitted on behalf of CHOICE Program customers. GTS Bill Viewing System (GTS BILL/VIEW) will provide electronic access to your respective invoices. Agents can gain access to their GTS Invoice(s) via Aviator Website Registration and Master User ID Agreement Attachment A Attachment A is used to attach additional Aviator Web Sites Registration and Master User ID Agreement sheets as necessary

10 Aviator Website Registration and USER ID Agreement Amendment Request for Amendment - Master USER ID form is used to reassign or replace an employee or to make changes to existing Aviator Access Levels COH Aviator Website Registration and Master User ID Agreement Aviator Web Site Registration and Master USER ID Agreement form is required by any party seeking access to the Aviator web sites (Electronic Meter Data Collection System (EMDCS) and Electronic Payment Option (epayment) Electronic Measuring Data Collection System (EMDCS) o Agents can request access to EMDCS in order to view customer meter readings, providing the Agent is the customer's agent of record, the customer is daily read, and the customer has added viewing privileges for the Agent o In order to change the Master ID to a different individual an amendment form would need to be completed and submitted Note: On the Registration Agreement, the Agent would choose the option Natural Gas Marketer, and would not be required to enter a PSID number(s)

11 Review the Columbia Gas of Ohio Tariff to become knowledgeable of the Transportation Service program guidelines and services The Tariff is located at Columbia Gas of Ohio Tariff Electronic Access to GTS Invoices GTS Customers and Marketers can access GTS Invoices for their company through the Aviator website ( This enhancement will allow Marketers and Customers easy access to their GTS Invoice. Adobe Acrobat Reader 6.0 or higher is required to open invoices in.pdf format. Access is easy A GTS Invoice Number and an Access Code is all that is needed. The steps to receive an access code and to view a GTS Invoice are outlined on the next page with detailed information and illustrations. Frequently Asked Questions and Answers are provided at the end of this document. Contact your Columbia Representative listed on your GTS Invoice with any questions.

12 Electronic Access to GTS Invoices Obtain an Access Code to view your GTS Invoice by completing the GTS Invoice Access Form and faxing it to Click the link below: GTS Invoice Access Form The Access Code will be returned to the individual that submitted the request After you receive your Invoice Access code: Step 1: Access the Aviator website through

13 Step 2: Click on the GTS Bill Viewer tab.

14 Step 3: Enter your GTS Invoice Number and Access Code.

15 Step 4: Verify the name on the invoice is correct.

16 Step 5: Click on the month of the invoice you wish to view (previous 24 months available) The invoice will be displayed if available in.pdf format. If you want to see a tariff invoice, click on the link at the bottom of the page that states Tariff Bill. Tariff invoices are not available for Aggregation invoices.

17 Tariff Bills (aka Blue Bill): A drop down menu will be displayed with the account numbers on your GTS Invoice. Select the Account PCID (Permanent Customer ID aka account number) you want to display. Select a billing month you wish to view. Adobe Reader will be invoked displaying the invoice in.pdf *There is only one Access Code per GTS Invoice. If more than one person in a Company needs access to view the GTS Invoice, the person that submitted the original request will need to communicate the Access Code to other authorized parties. *It is not a requirement to have an Aviator User Id and Password to view GTS invoices. Note: After five unsuccessful attempts to log in with an incorrect Invoice Group and/or Access Code, the Invoice Group will be locked and access will not be allowed. Contact your Columbia Representative to resolve.

18 Frequently Asked Questions and Answers Who can have access to GTS Bill Viewer? A GTS Marketer or Customer can have access to view a GTS Invoice for their company with a valid Access Code. Users are not required to have an Aviator User Id and Password to view GTS invoices. How do I obtain a valid Access Code? To obtain an Access Code, a GTS Marketer or Customer can contact the Columbia Representative listed on their GTS Invoice to obtain a GTS Invoice Access Form. The Columbia Representative will require the Invoice Access Request Form be completed and faxed to The Access Code will be returned electronically to the individual that submitted the Access Form. How many employees within my organization can obtain the Access Code? Columbia will only provide the Access Code to one designated employee within an organization. Can my Energy Manager/3rd Party Bill Payer obtain my Access Code? No, the Access Code will only be provided to a designated employee within your organization. It is the responsibility of the designated employee to provide the Access Code to any additional authorized internal or external individuals. When I attempt to access an invoice, why do I keep receiving the following message: Can not retrieve invoice at this time - invoice should be available tomorrow? The invoice you are trying to access may have been archived; once the invoice has been un-archived, it should be available for access the next business day.

19 Electronic Access to GTS Reports

20 Electronic Access to GTS Reports Electronic access to GTS Reports is available through Aviator ( and provides various reports related to gas transportation accounts for GTS Marketers and Customers who act as their own Agent (Self Agent). This enhancement will allow Marketers and Self Agents to retrieve information on their accounts. To access GTS Reports, you must have Aviator access and your Aviator User ID must be authorized to view GTS Reports. If the User ID is not authorized, a message will appear stating Your user account is not authorized for the requested page. To obtain the appropriate access, click on the link below, complete the form and return to the address/ on the form. GTS Reports Access *Internet Explorer 6.0 will allow you to view all information associated with GTS Reports. However, you may experience some user issues if you are utilizing Internet Explorer 7.0. We are working to correct those issues and until those corrections are made, we recommend utilizing either Internet Explorer 6.0 on Mozilla Firefox to access GTS Reports. *Internet Explorer* or Mozilla Firefox web browsers can be utilized to view GTS Reports.Reports can be opened in either Adobe or Excel formats. Adobe Acrobat Reader 6.0 or higher is required to open reports in.pdf format. Microsoft Excel 95 or higher is required to run reports in.xls format.

21 Bank & Burn Reports Available GTS Reports Marketers/Self-Agent Customers can view the Bank & Burn Reports for their account(s). Historical Bank & Burn Reports are available back to May 2007 and will show information for account(s) that were assigned to the Marketer for that billing month only. The current month s Bank & Burn Reports will be available each month after billing has been completed. GTS0001 Bank & Burn #1 This report provides a Marketer/Self-Agent Customer with the gas allocated, retained, disbursed, and used for a given billing cycle by PCID/SEQ Permanent Customer ID and Sequence. GTS0002 Bank & Burn #2 This report shows beginning bank balance, volumes received, volumes transferred or adjusted volumes allocated, and ending bank balance by Nom Group. Consumption History Report GTS0004 Consumption History This report shows 24 months of consumption for a customer utilizing their PCID/SEQ Permanent Customer ID and Sequence Number. If a PCID/SEQ has been active for less than 24 months, only the months it has been active will be shown in the report. For a Marketer/Self-Agent Customer to retrieve the consumption information, the PCID/SEQ must be a GTS account and be assigned to the Marketer/Self- Agent that is requesting the information.

22 Available GTS Reports Customer Information Report GTS0003 Customer Information This report provides detailed information for a customer s gas transportation account annual volumes, maximum day volumes, banking tolerance percentage, daily or monthly read, etc. This report can be requested for all assigned accounts, or by an individual PCID/SEQ. For Marketers/Self-Agents to retrieve the customer information, the PCID/SEQ must be a GTS account and be assigned to the Marketer/Self-Agent that is requesting the information. Daily Usage Report GTS0005 Daily Usage vs Daily Noms This report compares daily usage to the daily nominations for meters that have daily read electronic devices (EFC). The report will show all meters with an EFC device for which the Marketer requesting the report is designated as the agent. However, you will only see the corresponding nominations associated with the PSID if it is the only PSID in the nomination group. This report can be accessed by date for any gas day within the previous 60 days. The most recent previous gas day will not be available until after the electronic readings have been pulled for that day which is normally between 10a.m. and 11a.m.

23 Available GTS Reports Electronic Access to GTS Reports Obtain authorization to view GTS Reports by clicking on the link below. Complete and return via fax or to the address on the form. If you currently have an Aviator User ID, your Columbia Representative will send an when your account has been coded with GTS Reports authorization. GTS Report Access Step 1: Access the Aviator website through

24 Step 2: Login to the Aviator website with your User ID and password.

25 Step 3: Click on the Reports tab (top or left side), then on GTS Reports.

26 Step 4: Click on the + sign before the report you want to review. This will open the report number.

27 Click on the report number. Step 5 Enter the required parameters for the report (The Agent ID should be pre-filled for Marketers and Self Agents)

28

29 Enter the required parameters for the report. Bank & Burn #1 & #2 Company, Agent Id, Month/Year Consumption History Agent Id, PCID/SEQ Customer Info Company, Agent Id, and Individual PCID/SEQ or All PCIDs Daily Usage Company and Date Step 6: Click on the format you wish to have the report displayed in (Adobe or Excel). A new browser window will open displaying the report. Reports may take a few seconds to several minutes to run depending on the amount of data in the report and the number of users requesting information on the server. *If you do not currently have an Aviator User ID, an automated will be sent to you with your Aviator ID and temporary password. Access will be available the following business day to GTS Reports. *If running more than one report, you will need to close out and/or save any previously ran GTS Reports before running a new GTS Report. Note: Company is the Columbia LDC (CVA = Columbia of Virginia, CKY = Columbia of Kentucky, COH = Columbia of Ohio, CPA = Columbia of Pennsylvania, CMD = Columbia of Maryland) for which you want the report. ALL means the information returned will be for all Columbia LDCs in which the Marketer operates.

30 ep 7: Frequently Asked Questions and Answers Who can have access to GTS Reports? A GTS Marketer or Customer acting as their own Agent (Self-Agent) who has an Aviator User Id and Password. Do I need a new/separate User Id and Password for access to GTS Reports? No, you do not need a new/separate User Id and Password for access to GTS Reports. However, your User Id must be given authorization to view GTS Reports. You may contact your Columbia Representative listed on your GTS Invoice to obtain a GTS Reports Access Form. In addition, if you have a current User Id and the Password has expired, you will need to contact the Aviator Helpdesk at to reactivate your password. Is there a limit as to how many individuals within an organization can access GTS Reports? The only requirement is that the individual has an Aviator User Id and Password. I am able to sign on to GTS Reports without an error message, but the menu for GTS Reports is not being displayed. Check to see if you have Internet Explorer 7.0. Currently, GTS Reports are not compatible with Internet Explorer 7.0, but we are working to correct that issue. You should be able to view GTS Reports utilizing Internet Explorer 6.0 or the Mozilla Firefox web browser. Why can I access the GTS Reports in Adobe but I cannot access the reports in Excel? It may be due to the Internet Settings on your personal computer. Make sure your pop-up blockers are disabled. If your pop-up blockers are disabled and you continue to have problems, set as a trusted internet site, and you should be able to access the reports in Excel. For additional questions or assistance, please contact the Aviator Help Desk at

31 Frequently Asked Questions and Answers Why can I access the GTS Reports in Adobe but I cannot access the reports in Excel? It may be due to the Internet Settings on your personal computer. Make sure your pop-up blockers are disabled. If your pop-up blockers are disabled and you continue to have problems, set as a trusted internet site, and you should be able to access the reports in Excel. For additional questions or assistance, please contact the Aviator Help Desk at How long does it take for a report to run? The time varies depending upon how much information is being retrieved, the number of people accessing the server at the same time, and your company s software/ hardware capabilities. For example, the Consumption History Report should return very quickly while the Bank & Burn #1 Report may take up to several minutes. Access to reports may also be limited or slower during the four days each month that GTS accounts bill. When running a new report, the internet browser keeps showing me the previous report I ran earlier. Why? Before running a new report, you must either close out or save the previous report that you opened through the web browser. Why is the current month Bank & Burn Report(s) not showing any information? The Bank & Burn Report(s) for the current month will not contain any information until all GTS billing has been completed for that month. We will notify you by when the Bank & Burn Reports are available for the current month.

32 Frequently Asked Questions and Answers Can I retrieve Consumption History for a customer that my company is not currently listed as an agent for, but will be enrolling in the near future? No, your company must currently be listed as an Agent for the customer for you to retrieve consumption history for that customer. Why is the Consumption History report providing less than 24 months of history? The Consumption History report will provide 24 months of history if the account (PCID/SEQ) has been active for 24 months. If the PCID/SEQ has only been active for 6 months, it will only provide consumption history for that timeframe. When running the Consumption History for a PCID/SEQ with more than one meter, how will the consumption show? The consumption will be displayed per meter (PSID) that is combined under that PCID/SEQ. When running the Customer Information Report, I do not see information on accounts that we have enrolled for a future billing month. Why? The Customer Information Report will provide customer information for customers that you have enrolled for the current billing month. You will not be able to view information for customers that are enrolled with you for a future billing month.

33 Frequently Asked Questions and Answers When running the Usage vs Noms Report, why do I not see all of the meters for all customers that my company is an Agent for? The Usage vs Noms Report will only show meters which are read daily and have an electronic flow corrector (EFC) device. When running the Usage vs Noms Report, why do I not see the nominations for all of the PSIDs that are on the report? The usage will show for all PSIDs with an EFC (electronic flow corrector) where the meter reading is polled daily. However, the nominations will only show if there is only one PSID in the nomination group. In the usage vs noms report, if the report states 200 mcf under usage, is that the usage of just that gas day or is it an accumulation of gas usage from the first of that month until that gas day? It is the usage for the gas day of the report only. The report does not accumulate usage throughout the month.

34 Currently, GTS Reports are not compatible with Internet Explorer 7.0, but we are working to correct that issue. You should be able to view GTS Reports utilizing Internet Explorer 6.0 or the Mozilla Firefox web browser. If you are experiencing issues accessing your information in Aviator, it may be due to the Internet Settings on your personal computer. Make sure your pop-up blockers are disabled. If your pop-up blockers are disabled and you continue to have problems, set as a trusted internet site, and you should be able to access the reports in Excel. If you are still experiencing issues accessing your information in Aviator, please follow the steps below to correct a possible compatibility issue. For additional questions or assistance, please contact the Aviator Help Desk at

35 Transportation Service Optional Forms and Reference Material.USE File File Overview USE files are available to GTS Marketers via the CHOICE FTP website. o The USE file for low pressure (DIS) accounts will: Communicate usage to the Marketer at the same time the usage is shown in our customer information system and show adjustments to accounts the day after they post to our customer database o The USE file for high pressure (GMB) accounts will: Communicate usage to the Marketer at the time it posts in the Gas Measurement System for the current month, and show adjustments to accounts the day after they post to our customer database The USE file may not show usage the first month that a customer is billed as a Gas Transportation customer. It will not show usage for an account that has been disconnected in our mainframe system (e.g. final bill issued due to business closure) The USE file contains preliminary usage information only and the usage is subject to change from the time it is first posted in the USE file, up to the day we actually bill the account in the GTS system. The Bank and Burn Report will remain as the official report for the month s billed usage Low Pressure (DIS) Release Schedule The USE file will communicate usage to the Marketer at the same time the usage is posted to our customer information system. High Pressure (GMB) Consumption Release Schedule Once all of the high pressure accounts have billed for the previous month, the current month s consumption will post throughout the month as the charts are received and readings are manually entered into our Gas Measurement System. The reading dates do not correspond with the low pressure accounts and most of the high pressure accounts will post usage from the 20 th of the current month through the 3 rd process day of the following month. Readings for the current month will be shown on the USE file as soon as the information is posted in our high pressure measurement system

36 Transportation Service Optional Forms and Reference Material Record Types (continued) There are three record types that will appear in the USE file Record Types 01, 02, and 06 o 01 Record Type Usage posted as scheduled to premise (PSID) o 02 Record Type Adjustment posted to PSID either to bill account for the current month or to correct a previous month s usage o 06 Record Type Usage did not post as scheduled (billing was deferred). This record type will only show at the customer level (PCID level), not at the premise level (PSID). If the customer has five premises combined on one bill, you will only receive one 06 code at the PCID level. Once adjustments are executed to bill each meter, you will receive an 02 Record Type for each PSID Questions and Issues Questions or issues with the USE file should be directed to your assigned Gas Transportation Specialist

37 COLUMBIA USE FILE FILE LAYOUT SHOWING ALL RECORD TYPES The file layout below indicates the information that may be found on each line of the file. Different information does appear for the different record types. An X under the column for each record type indicates what information is found in the file for that record type. Character in Line Description Record Type 01 Record Type 02 Record Type Record Type (see various record types on previous page) X X X 3-10 PCID Number (Customer Account Number) X X X PCID Sequence Number X X X PSID Number (Premise identification number) X X Revenue Cycle Year and Month X X X Bill Type will show DIS if low pressure account and GMB if high pressure account X X X Meter Read Code (Read or Calc) X X X Bill Unit X X X Columbia Company (32-KY; 34-OH; 35-MD; 37-PA; 38-VA) X X X Customer Name 1 X X X Customer Name 2 X X X Service Address X X X City X X X State X X X Zip Code Plus Four X X X From Date Year, Month, Day X X To Date Year, Month, Day X X Usage - Consumption is shown in Ccf; for Mcf, you can ignore character in 178 X Nomination Group Number X X X Agent Identification Number X X X Marketer CMP Code X X X Adjustment Date Date adjustment was executed X Bill Adjust Date Billing month adjusted X Transaction Type (e.g. CACC for Adjustment or CBRB for GMB rebill) Read Code (currently not utilized) X X Beginning Usage (prior to adjustment) X After Usage (after adjustment) X Difference in usage between original billing and adjustment X Create Date of file Year, Month, Day X X X Filler

38 COLUMBIA USE FILE FILE LAYOUT FOR RECORD TYPE 01 The file layout below indicates the information that may be found on each line of the file for Record Type 01 Usage posted as scheduled. Character in Line Description 1-2 Record Type 3-10 PCID Number (Customer Account Number) PCID Sequence Number PSID Number (Premise identification number) Revenue Cycle Year and Month Bill Type will show DIS if low pressure account and GMB if high pressure account Meter Read Code (Read or Calc) Bill Unit Columbia Company (32-KY; 34-OH; 35-MD; 37-PA; 38-VA) Customer Name Customer Name Service Address City State Zip Code Plus Four From Date Year, Month, Day To Date Year, Month, Day Usage - Consumption is shown in Ccf; for Mcf, you can ignore character in Nomination Group Number Agent Identification Number Marketer CMP Code Filler Filler Filler Read Code (RD Actual Reading CL Calculated) Filler Filler Filler Create Date of file Year, Month, Day Filler

39 COLUMBIA USE FILE FILE LAYOUT FOR RECORD TYPE 02 The file layout below indicates the information that may be found on each line of the file for Record Type 02 Adjustments posted to account. Character in Line Description 1-2 Record Type 3-10 PCID Number (Customer Account Number) PCID Sequence Number PSID Number (Premise identification number) Revenue Cycle Year and Month Bill Type will show DIS if low pressure account and GMB if high pressure account Filler Bill Unit Columbia Company (32-KY; 34-OH; 35-MD; 37-PA; 38-VA) Customer Name Customer Name Service Address City State Zip Code Plus Four Filler Filler Filler Nomination Group Number Agent Identification Number Marketer CMP Code Adjustment Date Date adjustment was executed Bill Adjust Date Billing month adjusted Filler Filler Beginning Usage (prior to adjustment) After Usage (after adjustment) Difference in usage between original billing and adjustment Create Date of file Year, Month, Day Filler

40 COLUMBIA USE FILE FILE LAYOUT FOR RECORD TYPE 6 The file layout below indicates the information that may be found on each line of the file for Record Type 06 Posting of usage to account has been deferred. This record type will only show at the customer level (PCID level), not at the premise level (PSID). If the customer has five premises combined on one bill, you will only receive one 06 code at the PCID level. executed to bill each meter, you will receive a 02 Record Type for each PSID. Character in Line Description 1-2 Record Type 3-10 PCID Number (Customer Account Number) PCID Sequence Number Filler Revenue Cycle Year and Month Bill Type will show DIS if low pressure account and GMB if high pressure account Meter Read Code - NOBL (No Bill Billing was deferred) Bill Unit Columbia Company (32-KY; 34-OH; 35-MD; 37-PA; 38-VA) Customer Name Customer Name Service Address City State Zip Code Plus Four From Date Year, Month, Day To Date Year, Month, Day Filler Nomination Group Number Agent Identification Number Marketer CMP Code Filler Filler Filler Read Code NB (No Bill) Filler Filler Filler Create Date of file Year, Month, Day Filler Once adjustments are

41