MTAC Payment and Acceptance. February 19, 2015

Transcription

1 MTAC Payment and Acceptance February 19, 2015

2 Agenda ME&PT Organization Task Team #23 Communications Update Scorecard/Assessment Update Full Service Update Move Update einduction Update Seamless Update Non-Profit Update 2

3 ME&PT Organization 3

4 MTAC Task Team #23 Objective: Provide a recommendation for each program (Full-Service, Move Update, Seamless, einduction) on the readiness of transitioning to trend based verification Desired Results Validate data quality across key reports and invoices Validate stability of systems to consistently meet establish SLAs Validate attribution of data to the correct parties USPS will share the approach for establishing thresholds for each program 4

5 Communications Update Roadmap Guide to einduction Guide to Seamless Acceptance Guide to Postage Assessment Guide to Mailer Scorecards Thresholds 5

6 Scorecard/Assessment Update 6

7 Scorecard/Assessment Update Extensive Testing of Scorecards and Assessment Reports Outreach to Mailers exceeding Egregious Thresholds Data Synchronization across Mailer Scorecards Program Mailer Scorecard Corrected Move Update 2/23 2/23 Full-Service 3/23 3/23 Seamless Acceptance 3/23 3/23 einduction Good to Go 4/12 Postage Assessment Corrected 7

8 Scorecard/Assessment Update Mail Preparers/Mail Owners can view Errors in Mailer Scorecard Assessment Reports Presented to Preparers (edoc Submitter) Enhancements in April: MSPs can view Errors by Mail Owner in Assessment Report notification to Mail Owner when permit is used for payment Transaction Summary Reports will include adjustment CAPs Transaction History report will include adjustment in customer reference field Override function to allow internal admin user to add a Permit not used for payment

9 Full Service Update 85% of Volume on Full Service/ Active Outreach 2/23 Fixes Barcode Uniqueness accurately display for more than 3 instances 3/23 Fixes: Accurately include OCI errors in Scorecard and Assessment calculations Synchronize data across Mailer Scorecard and Assessment report Outreach to Mailers exceeding thresholds: Valid MIDs, Valid STIDs, Barcode Uniqueness, By/For, OCI, Entry Facility 9

10 Full-Service Update January 2015 Full-Service Compliance Full-Service Verifica/ons Threshold Na/onal % in Error STID -Piece 2% 0.17% MID - Container 2% 0.01% MID - Handling Unit 2% 0.65% MID - Piece 2% 0.03% Barcode Uniqueness - Container 2% 1.04% Barcode Uniqueness - Handling Unit 2% 0.29% Barcode Uniqueness - Piece 2% 2.47% Entry Facility - Container 5% 0.00% Entry Facility - Handling Unit 5% 0.00% By/For - Piece 5% 7.84% OCI 5% 0.00% BME/BMS contacting all mailers over thresholds Working with mailers to explain full-service requirements and resolve issues BMS working with mailers who need customized by/ for threshold 10

11 Move Update USPS reviewing industry comments on Federal Register Notice 2/9 Enhancements: Exclude Legal Restraint, Single Piece rated mailpieces Include Periodicals 2/23 Enhancements: Synchronize timing between Summary and Drill Reports 4/12 Enhancements: Increase volume of error data via Mailer Scorecard which is capped at 100 today Move Update by Submitter edoc January Submitters Results submitted over 75% Full- Service Volume edoc Submitters >.8% % edoc Submitters failed 5, % 11

12 einduction Update: Adoption einduction adoption at 31.7% % Total Mailer Shipped Contianers 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 13.4% einduction Adoption 25.0% 25.0% 26.9% 27.7% 26.7% 31.7% 32.9% 28.9% 32.0% 33.2% 29.1% 31.7% Over 100 mailers and 200 sites onboarded Some large mailers, many smaller mailers Opportunities to increase 100% participation from large mailers/ consolidators Non-SV simplification

13 einduction Update: Non-SV Expansion einduction launched at Non-SV sites on Jan. 26, 2015 Container-Appointment Linkage no longer required Pilot: 7 Mailers at 12 sites Addressed Scanner setup Streamlined Scanning process based on feedback from dock Confirmed system, data flows, reports

14 einduction Udpate: Mailer Quality Unshipped containers listed in edoc inflate the # of unscanned containers and impact USPS scan compliance scores How? Failures logged when pieces scanned with no container scan found edoc Piece-Container linkage used USPS can not exclude containers never shipped to USPS Known Causes Consolidator re-placarding pallets Originator generating USPS placards for co-mail/co-pal Incorrect marking of USPS Transported in edoc Leaving unused pallet records in edoc

15 einduction Update 2/26 Enhancements: New Transportation Carrier Report, Quick Status Report on Containers 4/12 Enhancements: Postage Assessment Report fixes for Periodicals, Mixed Class Comail, Copal

16 einduction Update BMS contacting mailers who exceed threshold on a weekly basis einduc/on Verifica/ons Mailer Contact Threshold Egregious Threshold Duplicate 0.17% 0.33% Misshipped 1.05% 2.00% Payment 0.00% 0.00% Zone 0.10% 0.20% EPD error tracking begins February EPD Threshold set no earlier than April 2015.

17 Seamless Acceptance Update Working on SOX Compliance 2/23 Fixes: Improve Undocumented Logic for Categorization and Calculation 3/9 Fixes: Fix Undocumented count for New MIDs in Postal Wizard 3/23 Fixes Fix Unlinked OCI pieces showing up as Undocumented Synchronize timing between Summary and Drill Reports Postage Assessment fixes 4/12 Enhancements: Increase volume of error data via Mailer Scorecard which is capped at 100 today 17

18 Seamless Acceptance Update BMS contacting mailers who exceed threshold on a weekly basis Seamless Acceptance Verifications Mailer Contact Threshold Egregious Threshold Postage Errors (Sampling) 2.0% 5.0% Weight Errors (Sampling) 3.0% 5.0% Mail Char. Characteristic Errors 0.1% 0.5% N/S Errors (MPE) 1.0% 3.0% N/S Errors (Sampling) 3.0% 5.0% Undocumented Piece Errors 0.5% 0.8% Delivery Point Errors 2.0% 5.0%

19 Non-Profit Identification Non-Profit Identification via edoc Permit, Mail Owner MID, Mail Owner CRID Available Tools: Validation tool located in BCG: NPA, MID, CRID, Permit Provide any of the following: Paying Permit, Mail Owner MID, Mail Owner CRID, Mail Owner Permit or NPA. PostalOne! Help Desk (800) Data Cleanup and Outreach 19

20 Questions? 20