Agenda. Live Demo of TripCase. I. TripCase overview II. III. Invoice retrieval. IV. Mobile App V. FAQ VI. Q & A

Transcription

1 TripCase 1

2 Agenda I. TripCase overview II. Live Demo of TripCase III. Invoice retrieval IV. Mobile App V. FAQ VI. Q & A 2

3 Overview Your Travel Itinerary is Changing, and for the Better! Major Enhancements: Your itinerary will now appear within your confirmation no more links to click. Your itinerary will also be attached to your confirmation in a PDF file Mobile capabilities, with one-touch access via your smart phone: BlackBerry, Android, or IPhone Other Benefits of TripCase & TripCase Pro : Flight and Gate Change alerts Seat Maps View e-receipts up to 13 months past travel date Add travel reservation to calendar Weather Forecast Currency Converter Baggage Claim information 3

4 Overview To Enjoy the Full Benefits we support Create a TripCase account Logon to: Download the free TripCase App Contact your TSI dedicated reservation team 4

5 New Confirmation 5

6 Travel documentation sent with 6

7 Trip Reminder From: TSI USA Sent: Tuesday, August 21, :07 PM To :Employee Travel Subject: Travel Reservation August 22 for JOHN SMITH Hello John Smith Below is the latest information about your upcoming trip - it starts soon! If information in your TripCase changes, or if we can share something that will make your travels easier, you will be alerted via the messages in your Trip Stream, which can be found under the Main tab in the phone application and under View Trip by Event on the web version. It's best to keep TripCase open during your trip, or to check back often, to see time-sensitive messages before it s too late. You can also check TripCase now to get the latest information about the weather at your destination, your current flight status, or the location of your hotel. Type Date Details We have included a summary of elements that are currently in your trip IGMRYH below: Flight Wed, Sep 05 American Airlines (AA) Flight 2330 Departs: 8:10am from Dallas/Ft. Worth International Airport (DFW) Arrives: 10:20am at O'Hare International Airport (ORD) Flight Thu, Sep 06 American Airlines (AA) Flight 2357 Departs: 8:25pm from O'Hare International Airport (ORD) Arrives: 10:45pm at Dallas/Ft. Worth International Airport (DFW) Additional information may exist for your trip. If you would like to view the information, IGMRYH. Have a great trip! Sincerely, TripCase TripCase. Get a Handle on Your Travel 7

8 Flight Delay Alert From: TripCase Sent: Thursday, September 06, :08 PM To: John Smith Subject: American Airlines Flight 2357 Gate Change Dear John Smith, American Airlines flight 2357 departing from O'Hare International Airport (ORD) is now departing from Terminal/Gate 3/K9. Please open TripCase to view up-to-the minute flight details and other messages about your trip. Sincerely, The TripCase Team Unsubscribe from receiving flight updates for your "IGMRYH" trip 8

9 Reminder to download the app 9

10 Streamlined profile setup 10

11 Contextual tools for travelers Seat maps 11

12 Contextual tools for travelers Expenses and driving directions 12

13 Click-to-call and traveler documentation available via TripCase With TripCase, travelers can click-to-call their travel agency. Travelers can also access all traveler documentation including etickets and einvoices from TripCase Web or mobile. 13

14 Shop/Book Hotel launching later this year! 14

15 Messages Sent from the Agency or Corporation Receive relevant, robust travel messaging triggered by specific details of the trip Critical alerts Policy Reminders Information and Advice Promotions and Offers 15

16 Access to traveler documentation via TripCase 16

17 FAQ 1. What exactly will travelers have to do to convert to the new system? New Log-ins, passwords, for example? Each new user would need to create an account with Trip Case. This is not mandatory it does allow features to be used. 2. What happens if a traveler doesn t create an account? Travelers would not be able to access some of the Trip Case Features. They would only see their flight reservations embedded in the body of the confirmation Will they only get the itinerary information within the confirmation? Yes, their flights, car, and hotel will be within the body of the . Invoices will be attached in PDF format. 4. Can these accounts be created automatically? Each traveler must create their own account. Once the traveler registers then they will receive a validating confirmation to the address they used. They will need to click on the link to validate their account. 5. Can the trips be automatically imported from the GDS to Trip Case? Trip Case will automatically Import your travel reservation in 1 of 2 ways: Enter the 6-letter confirmation code you received from a registered "travel partner" into the Confirmation Box found in the "Import My Booking" tab under Manage Trips. Trip Case is connected to thousands of Travel Partners already and adding more all the time. About 20% of all travel reservations can be easily and quickly imported into Trip Case this way. If we can't find your details you will be alerted and can instead forward the confirmation you received as stated below to trips@tripcase.com. Forward to: trips@tripcase.com the entire confirmation message of the reservation sent to you by your travel agent or the airline. You must forward the entire message you received and it must be forwarded from an address you have registered and verified with your Trip Case account. Note: If you only send a reservation number or confirmation code, it cannot be imported. 17

18 FAQ 6. Can the quantity and types of messages travelers receive be customized? Example, eliminate Promotions and Offers We are not able to remove add and promotions. We will be able to add the customer Logo and customize with our agency information. We are not able to remove add and promotions. We will be able to add the McDermott Log and customize with our agency information. 7. Exactly what data is passed from the GDS to Trip Case? Everything from the booked reservations: name, flights, car, hotel, and etc. 8. What costs and IT resources would be needed to download the applications? There is not cost, however your travelers can download the phone apps if they choose to. Trip Case works with Blackberry, iphone, and Android.. Trip Case is not accessible with windows based cell phone. 9. Will customers preferred hotels be programmed into the system, so travelers can reserve hotel rooms? Yes, all customers preferred rates will be loaded and flagged as preferred within Trip Case. 10. Is there a contract/agreement needed? No contract is need required; TSI USA is contracted with Trip Case and Sabre. 18