Obtaining Your HP Software Licenses OCS

Transcription

1 How do I get a license for an HP Software product that I ordered from Orasi Software? Once an order is placed with Orasi for new HP Software, an will be received by the license owner direct from Hewlett-Packard.PR-ESDD@hp.com. The subject of this will be: Your HP e-software Delivery Confirmation with a confirmation number after that. The will look like this. In this example Don Pricey is the license owner. He has 2 concurrent HP UFT license. Someone from Company Z should follow the link sent in the . It doesn t have to be Don Pricey, but that makes it easier. Electronic Delivery Receipt Dear Customer, Thank you for your order with Hewlett-Packard. To access your electronic goods, click on the link below: In the Electronic Delivery site, enter the address and confirmation number contained in this . If you have questions about this order, contact your HP representative or search the help section on the customer website where the order was placed. For information about HP software downloads, review the Frequently Asked Questions or click the Contact HP button on the Electronic Delivery website. Sincerely, Hewlett-Packard Company Page 1 of 7

2 Transaction Information Confirmation Number: Transaction Date: May at 21:28 (UTC) Ship-To Address Name: Don Pricey Company: Company Z Address: 813 BIELENBERG DRIVE City: WOODBURY State: MN Postal Code: Country: US Phone: Fax: DON.PRICEY@COZ.COM Customer / Partner Address Name: Don Pricey Company: Company Z Address: 813 BIELENBERG DRIVE City: WOODBURY State: MN Postal Code: Country: US Phone: Fax: DON.PRICEY@COZ.COM Item Product Name Product # Quantity 1 HP Unified Functional Testing CC Eng SW E-Media T6508CAE 1 Page 2 of 7

3 What happens when I click on that link? You are prompted for the license owner s address. That is Don Pricey s address in this example (see the above). You may be asked to sign in with your HP Passport account. At this point you may be prompted to login using, or register for, a HP Passport account. (For instructions, see: Access_HP_knowledgebase_and_more_OCS.pdf) Page 3 of 7

4 You must enter the address from the Delivery Receipt field, and click Submit. Page 4 of 7

5 Next, click on the Get License link at the bottom of the page. Choose the product for which you want to get the license. Click the Get License link. Page 5 of 7

6 At this point you may be prompted again to login using a HP Passport account. (For instructions, see: Access_HP_knowledgebase_and_more_OCS.pdf) Use the check box(s) on the left to choose the products for which you wish to generate a license. Then, click Activate. Enter the required information about the machine where the license will be installed: 1. Under Registered Owner select I am activating this product for myself or my company. 2. Fill out the Target Name with a name that allows you to easily identify where the assets will be located (e.g. server name, company name, IP address of computer, or etc.). 3. Fill out the Concurrent (or Seat) Locking Code with the appropriate locking code ONLY if you are activating a QTP/FT/UFT product. Page 6 of 7

7 Alternate instructions: You should have received an from HP with a subject like Software Delivery Receipt. The link in that will guide you to getting the license. If you can t find that , do the following: 1. Go to 2. Login or register 3. Get you HP order number (HPON) from the Sales Rep 4. Follow the instructions to obtain the permanent keys using the locking code from the machine where the seat license is to be installed and the HPON. Other tips: If the product description includes a number like a 5 CCUser, then the Number of LTUs should be 1 for a license key for the entire 5-pack (not 5). In the example above, there is no number in the description because it is a single concurrent user license. Just enter 1 for the number of LTU s and generate the single license code. Locking code does not apply to Quality Center licenses Locking code (s) should be generated by the specific machines where the licenses will be installed. For a concurrent usage model, the locking code should be generated on the machine that will host the license manager utility. For a seat model, locking codes must be generated for each client where the software and license key will be installed. All licenses are node locked with the exception of Quality Center licenses. Even a concurrent license is node locked to the machine where the license manager utility is running. This does not however, node lock the clients that access this license manager for license key distribution. LoadRunner licenses are node locked to the LoadRunner Controller machine. Load testing scripts can be developed on any client, but the load test must be controlled from the machine with the controller license. There is no license key for script development or load generation machines. Service Test licenses follow the same models as Functional testing licenses, either concurrent usage or seat licenses as described above. In most cases you do not want to generate a temporary license only. Leave this field s selection at NO. The Solution Group ID field can and should be left blank. If the license key you are generating is an add-on license (for instance additional concurrent licenses for Quality Center), provide the text within your current license key file in the field called Current license key. Also note that this is an addition to existing licenses in the Additional Information Field. In most cases you will get an immediate response with temporary license keys that are time limited to use while HP is generating the permanent keys. The permanent keys usually come within 2 business days after requesting them. In some cases the temporary keys are non-node-locked seat licenses that are time limited, even though the order was for concurrent usage keys. This is a normal occurrence. The Password Certificate you receive should explain if this is the case. For the complete guide go to: Page 7 of 7