ADAMS USER GUIDE FOR CRICKETERS

Transcription

1 ADAMS USER GUIDE FOR CRICKETERS Module 1 Getting Started on ADAMS

2 Introduction to ADAMS The Anti-Doping Administration and Management System (ADAMS) is a web-based database management tool designed by the World Anti-Doping Agency (WADA). Its purpose is to assist stakeholders and WADA in co-ordinating and managing anti-doping activities. ADAMS is an effective system that cricketers should use to meet the requirements of the ICC and any other relevant Anti-Doping Organizations. It enables cricketers to do the following: Therapeutic Use Exemptions (TUEs) ADAMS allows cricketers to submit TUE applications and monitor their progress. Players can also receive TUE certificates for approved TUE applications. Whereabouts ADAMS enables cricketers selected in one or more Registered Testing Pools (RTP) to lodge whereabouts on a quarterly basis and update/edit whereabouts information as and when required. Online Access - Cricketers have online access to their TUE s, TUE Certificates and whereabouts information by accessing the internet from anywhere in the world. This user guide is designed to assist cricketers through a step by step approach in the use of ADAMS to perform basic functions required in order to comply with any anti-doping regulations that may apply to them. Should you have any difficulty in using the system please contact the ICC on the following contact details: ICC Anti-Doping Phone Mobile (after hours) Fax (confidential) anti-doping@icc-cricket.com (confidential) Website When contacting the ICC Anti-Doping via SMS, fax or please include the following information: Full name Detailed phone number (country code and area code) Country and city you are currently in (to calculate the time difference and call at a reasonable hour if required) Short note summarizing the purpose of your SMS, fax or . Please note the ICC s regular office hours 08:30 17:00 (Sunday Thursday) (+4GMT) 2 ICC ADAMS User Guide Module 1 Getting started on ADAMS

3 TABLE OF CONTENTS PAGE SET UP 4 LOGGING IN 4 FORGOTTEN YOUR USERNAME AND PASSWORD 6 ICC ANTI-DOPING CONTACTS 8 LOG OUT 8 MY ZONE (HOME PAGE) 9 MESSAGES 9 MY PROFILE 10 DEMOGRAPHIC 11 1A. UPLOAD PHOTO 12 1B. EDIT PHOTO ADD OR EDIT PHONE CONTACTS ENABLING SMS ADD OR EDIT ADDRESS ADD A NEW ADDRESS (PERMANENT/MAILING) TO YOUR PROFILE EDIT AN EXISTING ADDRESS 19 MY PROFILE(CONTD.) 21 SPORT/DISCIPLINE 21 SECURITY 21 MY WHEREABOUTS 23 MY RECENT TESTS 23 USEFUL LINKS 23 USER PREFERENCES 24 MY CHALLENGE QUESTIONS 25 CHANGE PASSWORD 26 NOTIFICATIONS 26 WHEREABOUTS ACCESS (NOT SUBMITTED) 27 BASIC INFORMATION 28 3 ICC ADAMS User Guide Module 1 Getting started on ADAMS

4 MODULE 1 - GETTING STARTED ON ADAMS SET UP To access ADAMS there are a few things you need to check Access to the internet - verify which browser version you are running. ADAMS will work with: 1. Microsoft Internet Explorer Version 5.5 or higher 2. Netscape Version 6.0 or higher 3. AOL V 7.0; or Firefox To verify which version you are running, click on Help/About from the main menu bar. browser s Verify if you have a pop-up blocker - if so you must disable it. Enabling the pop-up blocker may prevent some screens from appearing. In the Internet Explorer Tools menu, select Pop-up Blocker Settings and add adams.wada-ama.org to your allowed sites list. LOGGING IN When logging in to ADAMS, always remember to include the s in the https part of the site address, as without it you will be unable to access the site. Step 1 - Access the ADAMS production system: You will see the following screen. 4 ICC ADAMS User Guide Module 1 Getting started on ADAMS

5 Step 2 - Enter your username and password that you should have received from ICC and click on the Login button to enter the site. The login process is case sensitive so make sure you enter the details exactly as they have been given to you. Unique Usernames & Passwords- Your ADAMS username and password is unique and meant only for your personal use. Please keep it secure as you are solely responsible for any changes made to your ADAMS account using your login details. If you have not received your login details or experience problems logging in please contact ICC on anti-doping@icc-cricket.com or call or SMS on Note: if you are sending an SMS to ICC or leaving a voice message make sure you include the following information: Full Name Country and city you are calling from Reason for call (please be specific) Phone number to call back on (including country and area code) Step 3 - When logging in for the first time, an Athlete s information form will appear. You must: Read the information form Type your password and date of birth (optional) to indicate acknowledgement Click the Accept button 5 ICC ADAMS User Guide Module 1 Getting started on ADAMS

6 Step 4 - You will then see the screen below prompting you to change your current password. Type in your current and new password where indicated. Password length must be at least eight characters and the system is case sensitive (so that, for example cricket and CriCKet are not recognized as the same word by ADAMS). Step 5 - Click the confirm button. You will return to the login screen to re-login to the ADAMS system. FORGOTTEN YOUR USERNAME AND PASSWORD Attempting to login with the incorrect details three times will result in you being locked out of the system for 60 minutes. For security reasons you will not see any indication that your account has been locked out. If you need to login before this time has passed then you have two options: 1. You can request the ADAMS system to forward a temporary password to your address that you entered in your ADAMS profile. For details on how you enter your address on your ADAMS profile refer to the Getting Started on ADAMS User Guide available on the anti-doping section of the ICC website ( To request a temporary password: Step 1 - Click on the forgot password link below the login button. 6 ICC ADAMS User Guide Module 1 Getting started on ADAMS

7 You will see the screen below: Step 2 - You are required to enter your username and your address (as updated on your ADAMS profile). Step 3 - Click the submit button You will receive the following from ADAMS with a temporary password that can be used only once when logging in. You will be prompted to change your password immediately after you login to ADAMS. 7 ICC ADAMS User Guide Module 1 Getting started on ADAMS

8 Dear Sir/Madam, We have received your request to reset your password on the ADAMS System. Your temporary password which can only be used once is: xxxxxxx Please use this the next time you login, and the system will ask you to change the password. If the password reset was not requested by you, please inform your ADAMS-contact as soon as possible. Please do not reply to this If you do not have an address already updated on your ADAMS profile and if you have forgotten your ADAMS user name and password you should contact ICC Anti-Doping on the following contact details to reset your password: ICC ANTI-DOPING CONTACTS Phone: Mobile: (after hours) Fax: (Confidential) anti-doping@icc-cricket.com (Confidential) When contacting the ICC Anti-Doping via SMS, fax or please include the following information: Full name Detailed phone number (country code and area code) Country and city you are currently in (to calculate the time difference and call at a reasonable hour if required) Short note summarizing the purpose of your SMS, fax or . Please note the ICC s regular office hours are 08:30 17:00 (Sunday Thursday) (+4GMT) LOG OUT To log out of the ADAMS system click the LogOut button that appears at the top left corner My Zone (your home page). 8

9 You will safely log out of the ADAMS system. MY ZONE (HOME PAGE) This page is called My Zone. It is your home page and has links to the different areas in ADAMS. When you first log into ADAMS you will see the following My Zone which is your personalized home page. If at any time you wish to go back to My Zone (your home page) click on the ADAMS logo (shown below). This is always displayed in the top left corner of every screen. My Zone displays links to various areas in ADAMS. Further details on each link displayed on this page are below: MESSAGES 9

10 The messages link allows you to receive and review all messages and notifications sent either by other ADAMS users or generated automatically by the ADAMS system. You may receive messages from ICC, your National Cricket Federation and/or your National or Regional Anti-Doping organization (NADO or RADO). The system will also generate notifications such as reminders of overdue whereabouts submissions, approved or rejected Therapeutic use Exemptions (TUEs) or TUEs that are soon to expire. It is therefore important that you login to ADAMS and check messages and notifications on a regular basis. ICC recommend that you check your ADAMS messages at least once a week. You may wish to be notified of messages and notifications received in ADAMS on a frequently used personal account (hotmail, Gmail etc) rather than having to login to ADAMS on a regular basis. You can activate this function through your User Preferences window by clicking on your name in the top right corner of the screen. For further details on how to activate this function please refer to the section on User Preferences on page 22 of this guide. MY PROFILE Clicking on the My Profile link takes you to the following page where you will see three tabs titled Demographic, Sports/Discipline and Security. 10

11 DEMOGRAPHIC The demographic page allows you to review and update your personal profile and to keep all addresses, telephone and contact details accurate and current. The demographic tab when selected loads the information in a View only mode. In order to edit any of the information on the demographic page you will need to change to the Edit mode. To change to the edit mode you must click on the Edit button in the top right corner of the screen. Once you have clicked on the Edit button the page will reload in edit mode allowing you to: 1. upload or edit your photo if you chose to do so 2. enter your phone contact details - mobile, home & business (mandatory) 3. enable SMS 4. add or edit your address (mandatory) 11

12 It is mandatory for you to have current phone contact details (especially mobile phone number) and a current address in ADAMS at all times. 1a. Upload Photo If you chose to upload a photo on your ADAMS profile you can do so by following the steps listed below: Step 1 Click the My Profile link on the My Zone (home page) to access your profile Step 2 Click the Edit button on the My Profile page for the page to load in edit mode Step 3 Click the Upload Photo button. You will see the screen below. Step 4 Browse for the photograph by clicking the browse button. Ensure the photo that you are uploading is gif, jpeg, jpg or png type. Step 5 After having browsed and selected the photo click on the Send File button. 12

13 Your photo will immediately upload on your ADAMS profile. Step 6 Finally click on the Save button at the top right corner of the My Profile page. 1b. Edit Photo Should you wish to delete or change the photo on your profile. You will need to: Step 1 Click the My Profile link on the My Zone (home page) to access your profile Step 2 Click the Edit button on the My Profile page for the page to load in edit mode Step 3 Click the blue x at the bottom of the photo to delete the photo from your ADAMS profile as shown below Step 4 To upload a different photo on the My Profile page follow Steps 2-6 in the Upload Photo information provided above. 2. Add or Edit Phone Contacts 13

14 It is mandatory for every cricketer to maintain current phone contact details in the ADAMS profile. To add or edit phone contact details you should: Step 1 Click the My Profile link on the My Zone (home page) to access your profile. Step 2 Click the Edit button on the My Profile page for the page to load in edit mode. If you have no contact details already entered on your ADAMS profile you will see the following screen. Step 3 - If you do not have contact details already entered in your profile or wish to add an extra contact detail, you will need to click on the add phone number link. You can then choose the type of contact you are entering from the drop down menu (you may need to scroll) below the heading Phone type. Now enter the corresponding number. When entering your contact details ensure you do not enter 00 or + before the number. Do however enter the rest of the international code as shown in the example below: country code, number (United Kingdom) (India) Step 4 - Click the save button after entering each number or you will loose them. Repeat Step 4 to add extra contact numbers as required. Step 5 If you wish to edit existing contact details you will need to choose the type of contact you are editing and overwrite the existing number. Only overwrite the contact you wish to edit and leave the other contacts as they are. When entering your contact details ensure the format of the contact number is as stated in Step 4. 14

15 Step 6 Click on the Save button at either the top or bottom right corner of the My Profile page after having updated all phone contact details. 3. Enabling SMS The SMS feature on ADAMS makes it simple for cricketers to submit Whereabouts updates using a mobile phone, smart phone or PDA. To activate and configure your ADAMS account to accept SMS messages from one or more mobile phones you are required to: Step 1 Click the My Profile link on the My Zone (home page) to access your profile. Step 2 Click the Edit button on the My Profile page for the page to load in edit mode. 15

16 Step 3 - Enable SMS by checking the Use SMS checkbox next to each mobile phone number in your profile When entering your mobile number ensure you DO NOT enter 00 or + before the number. Do however enter the rest of the international code as shown in the example below: Country code, number (United Kingdom) (India) (Sri Lanka) Step 4 - After having checked the Use SMS checkbox, Click on the Save button at the top right corner of the My Profile page. Step 5 The page then reloads and a Test button will appear next to the phone number against which you checked the Use SMS box. Clicking on the Test button will trigger a message to be sent from ADAMS to your mobile phone. The message will instruct you to send a three digit number to an SMS number owned by ADAMS. You have a limited amount of time (e.g. 24 hours) to respond to this message before it expires and another test must be sent. Step 6 - Once you have responded with the correct code, please check your ADAMS account to see if the test has been successful. If so, Test Ok will appear next to Use SMS indicating that the configuration is considered valid, and you may then send Whereabouts updates to ADAMS by SMS. For further information on Whereabouts Updates refer to Module 3 of the ADAMS User Guide for Cricketers. 4. Add or Edit Address It is mandatory for every cricketer to maintain a current address in the ADAMS profile. To add or edit address details you should: 16

17 Step 1 Click the My Profile link on the My Zone (home page) to access your profile Step 2 - Click the Edit button on the My Profile page for the page to load in edit mode Step 3 Enter a current address in the box provided Step 4 Click on the Save button at the top right corner of the My Profile page. 5. Add a new address (permanent/mailing) to your profile Step 1 Click the My Profile link on the My Zone (home page) to access your profile Step 2 - Click the Edit button on the My Profile page for the page to load in edit mode Step 3 Check the Residence Address that has already been entered in the My Profile page from the details you sent to ICC. Should you wish to edit this address you can do so by following the instructions on page 17, on how to edit an existing address Step 4 To enter a new address click the Add button on the Address box as shown below. The address section of the page then reloads in edit mode 17

18 Step 5 - Update the following details: type of address by choosing from the drop down menu (residence or training) description of the address you are adding e.g. mailing address, home, office etc street address country city region postal code Step 6 - Indicate the address as your Permanent/Mailing address by checking the box provided below the address. If this is the only address where you live and receive mail indicate this by checking both check boxes (Permanent Mailing and Current Address). Step 7 - Add any specific phone numbers for the corresponding address by selecting the phone type from the drop down menu and updating the corresponding phone number remembering to include country and area codes. Step 8 - Click on the Save button at the top of the address details section. 18

19 Step 9 - Click on the Save button in the bottom right corner of the page and your new address information should now be saved in ADAMS The first time you log into ADAMS you will be prompted by a message on your homepage to verify this address. If there is an address already on file in the system it will be displayed. If there is no current address for you within the system then you will need to enter one. 6. Edit an existing address Step 1 Click the My Profile link on the My Zone (home page) to access your profile. Step 2 - Click the Edit button on the My Profile page for the page to load in edit mode. Step 3 Click the Edit button on the Address box as shown below. The address section of the page then reloads in edit mode. Step 4 - Select the type of address you wish to edit from the drop down box Step 5 - Overwrite the information you wish to edit with the new address details Step 6 Indicate the address as your Permanent/Mailing address by checking the box provided below the address. If this is the only address where you live and receive mail indicate this by checking both check boxes (Permanent Mailing and Current Address). Step 7 - Click on the Save button at the top of the address details. 19

20 Step 8 - Click on the Save button in the bottom right corner of the page and your new address information should now be saved in ADAMS To confirm your new or edited address information return to My Zone (your home page) by clicking on the ADAMS logo (shown below) in the top left corner of the screen. Click on the My Profile link and check the address information in the contact details section to ensure you have successfully added or edited your address information. ICC recommends that you have an up to date mailing address entered in ADAMS at all times to enable ICC to communicate with you as and when required. 20

21 MY PROFILE(CONTD.) Clicking on the My Profile link takes you to the following page where you will see three tabs titled Demographic, Sports/Discipline and Security. SPORT/DISCIPLINE - The sports page enables you to view the registered testing pools that you may be in (National registered testing pool, International registered testing pool) and the time period for which you are included in each testing pool. To access the sports page click on Sports/Discipline. If you are part of the ICC International Registered Testing Pool (IRTP) the ICC will always notify you in advance to inform you of your inclusion and to advise you of what the IRTP is about, what it means to be part of the ICC IRTP and the added responsibilities that you will have as a result of being part of the ICC IRTP. SECURITY - The security page allows you to view which organizations or agents have access to your information in ADAMS and what level of access they have. Whereabouts custodian organization is the organization that has the custodian role over you as a player within the ADAMS system. If you are in a Registered Testing Pool you will be required to submit whereabouts which on submission can be viewed by your whereabouts custodian organization. The organization however does not have access to any unsubmitted player whereabouts. To access contact details of your custodian organization you can click on the name of the custodian organization which opens an Organizations Contact window that lists the various contact details in the organization. If your custodian organization changes for some reason, you will receive a system generated notification. Other organization(s) with access lists the organizations that can access your information on ADAMS. These organisations are most likely to include your National Cricket Federation, ICC, National Anti-Doping Organisation (NADO) or Regional Anti- Doping Organisation (RADO) and WADA. Your custodian organization has the sole authority to decide which organization is granted access to your ADAMS information and what level of access is granted. To view contact details of any organization that is listed as having access to your ADAMS information please click on the name of the organization. This will open an Organisation Contact window that lists the various contact details of the organisation. 21

22 Each time an organization with access to your ADAMS information is added or removed from the list you will receive a notification. List of athlete agents is a list of non athlete personnel who have been entered into ADAMS as your representative. This may be a coach, team manager, relative, friend etc that you may appoint to lodge individual whereabouts on your behalf. To appoint a representative please contact your custodian organization. Each time an athlete representative is added to your ADAMS account, a system notification is generated informing you of the addition. Please note that you will be held accountable for all information entered by your representative. 22

23 MY WHEREABOUTS The My Whereabouts link on My Zone (your home page, which you can go back to anytime by clicking on the ADAMS icon in the top left corner of any screen) allows you to create and submit whereabout details on a quarterly basis and also review and edit your existing whereabouts information. Further details on Whereabouts is available in Module 3 of this ICC ADAMS User Guide. MY RECENT TESTS The My Recent Tests link on My Zone (your home page, which you can go back to anytime by clicking on the ADAMS icon in the top left corner of any screen) allows you to review the results of any recent doping tests along with contact information for the relevant Results Management Authorities. Further information on My Recent Tests is available on Module X of this ICC ADAMS User Guide. USEFUL LINKS Listed under the Useful Links heading on My Zone (your home page, which you can go back to anytime by clicking on the ADAMS icon in the top left corner of any screen) are important websites that you may need to access for further anti-doping information and assistance. 23

24 USER PREFERENCES The User Preferences window allows you to manage your password as well as configure challenge questions. To access the user preferences area click on your name. It is always displayed in the top right corner of every page. It will take you to the following page. 24

25 MY CHALLENGE QUESTIONS To configure your challenge questions: Step 1 View the User Preferences window by clicking on your name which appears on the top right corner of every screen Step 2 - Click on the My Challenge Questions button in the User Preferences window. Step 3 - Click the create new question button, enter your question (e.g. Mothers maiden name, City of Birth, Street you grew up on etc) Step 4 - Click on the Save button that appears on the screen. Step 5 The Create the answer button will then appear, click on this and type in your answer. 25

26 Step 6 Type in your password and click the Save button. CHANGE PASSWORD If at anytime you wish to change your password you can do so by following the steps below: Step 1 View the User Preferences window by clicking on your name which appears on the top right corner of every screen Step 2 - Click on the Change Password button in the User Preferences window and you will see the screen below: Step 3 - Enter your current password then the new password you want to have. You will be required to enter the new password twice. Note that your new password must be at least eight characters in length and is case sensitive. Step 4 - Click Confirm to complete the process. The system will automatically log you out of ADAMS requiring you to login again using your new password. ICC recommends that you change your password regularly. NOTIFICATIONS If you prefer being notified of messages and notifications received in ADAMS on a more frequently used personal account, (hotmail, gmail etc) you can do so by following the steps below: 26

27 Step 1 view the User Preferences window by clicking on your name which appears on the top right corner of every screen Step 2 - select the always send option in the notifications box. This will only work if you have entered your current details into ADAMS. Refer back to page 14 of this guide for further details on adding or editing your address on ADAMS. Step 3 After having made the required modifications click the Save button in the top right corner of the User Preferences window to save your changes. WHEREABOUTS ACCESS (NOT SUBMITTED) Your Custodial organization does not have (view/edit) access to your whereabouts data if you do not submit it. However if you wish to grant your custodial organisation access to your unsubmitted whereabouts especially if you are likely to be seeking their assistance you may do so by following the steps below: Step 1 view the User Preferences window by clicking on your name which appears on the top right corner of every screen Step 2 select the grant access to custodial organisation Step 3 - click the Save button in the top right corner of the User Preferences window to save your changes. Please note that only submitted whereabouts will ever be used for Out of Competition Testing. 27

28 BASIC INFORMATION A few other important facts about the operation of ADAMS are: The system will Time Out if there is inactivity on the site for 30 minutes. By inactivity we mean no movement, no data submitted or links clicked. ADAMS does not support the use of a browser BACK button and in most areas of the site you will discover that it does not work. Therefore you will need to click on the required links to move around in ADAMS. Remember if at any time you wish to go back to My Zone (your home page) click on the ADAMS logo as shown below which is always in the top left corner of every screen. When you have finished working in ADAMS and wish to exit the site click on the Log Out link in the top right corner of the header. This will safely exit you from the system and return you to the Login page. At this point you may safely close your browser. This is particularly important if using a public computer. 28