MARCH Welcome Backup365! Backup Office 365, MPexchange & Business365 mailboxes for MSPs!

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1 MARCH 2017 Welcome Backup365! Backup Office 365, MPexchange & Business365 mailboxes for MSPs!

2 Why create Backup365? It all started like this Today, our mailbox contains information critical to the business operation of Small & Medium Businesses. Stuff gets deleted intentionally, unintentionally, thumbs on a iphone etc. Office 365, MPexchange, Intermedia all growing quickly!

3 Why create Backup365? It all started like this Today, our mailbox contains information critical to the business operation of Small & Medium Businesses. Stuff gets deleted intentionally, unintentionally, thumbs on a iphone etc. Office 365, MPexchange, Intermedia all growing quickly! CloudAlly no API, no MSP portal, no branding, poor reporting, poor billing. Business Intelligence This data is useful, but how can get at the right data when we need it. How can we get the right tools, and provide the right intelligence when we want it? BI Locations: Exchange/Office 365, Xero, Soonr/Autotask/Onedrive/

4 Building Backup365 Building Backup365: Engaged Trioxis An Australian Software engineering firm with proven skills in Amazon Web Services and scalable architectures. Built all EWS components to work with Intermedia Hosted Exchange, and Office 365 Overcame many, many, scalability and architectural challenges (most of them courtesy of Microsoft rather than Amazon!) Delivered API to Manage Protect Damien King (MP) integrated API into existing Beta Control Panel, and extended on necessary provisioning and reporting functions.

5 Backup365 Portal Today: Automated continuous Backup of all s, contacts, tasks, calendar items snapshots at point in time. Restore to any point in time back into existing mailbox (sub folder). Automatically add all new customers or add customer by customer.

6 Backup365 Portal Today Automated continuous Backup of all s, contacts, tasks, calendar items snapshots at point in time. Restore to any point in time back into existing mailbox (sub folder). Automatically add all new customers or add customer by customer. 60 days Granular search, view & restore (both by mailbox & global) Export / download EML & PST Restore into alternate mailbox Two factor authentication

7 Backup365 Portal Today Automated continuous Backup of all s, contacts, tasks, calendar items snapshots at point in time. Restore to any point in time back into existing mailbox (sub folder). Automatically add all new customers or add customer by customer. 60 days Granular search, view & restore (both by mailbox & global) Export / download EML & PST Restore into alternate mailbox Two factor authentication 12 months Full compliance Archive functionality Backup of MParchive / Soonr /Dropbox Extended B.I. & Analytics Onedrive / Sharepoint backup

8 Backup365 Development Priority 1) Onedrive/MParchive/Soonr/Sharepoint backup 2) Archive 3) A better migration tool/platform 4) Office 365 Reporting and analytics 5) Office 365 Customer Management and billing tool 6) PSA integration priority 7) Customer branded reports and self service? Features (within 60 days): Granular search, view & restore (both by mailbox & global) Export / download EML & PST Restore into alternate mailbox Two factor authentication Features (within 12 months): Full compliance Archive functionality Backup of MParchive / Soonr / Dropox Extended B.I. & Analytics Onedrive / Sharepoint backup Export to another mailbox

9 Backup365 Reports Configuration Options Daily/weekly/monthly reports Alert only reports (to PSA) Multiple recipients MSP branded reports for end

10 MP Portal - Office 365 Management Provision new Office 365 services create customer add/suspend customer licenses create/delete users assign/unassign license to users add/verify domain auto config MPmail transport rules usage stats Billing Automation (PSA Integration) Simplify your billing processes and reduce time spent generating invoices. Mapping end-user account with Connectwise. Automates product and customer data / seat counts for all services. Export of list of user for customer invoice notes data.

11 Backup365 Development Vision Backup + Archive+ Business Intelligence Security & DLP An opportunity to safeguard your customers critical data, while also adding an additional value add / differentiator to your MSP offering. Journaling of s to supplement EWS snapshots to ensure a complete archive. Also we will add event audit trail journaling from Office 365. B.I. integration, and analytics, and reporting tie together key SMB data of Files, Exchange, Accounting and CRM. Manage threats and data loss prevention through rules that can both search, access and change the data in the Exchange store. Set and forget backup snapshot. Restore back to any point in time. Automatic backup every 15 minutes Automatically add all users by default Daily alert of changes Weekly summary of service All objects archived calendar, tasks, contacts, Audit feed from Office 365 archived and searchable. New generation Outlook Addin to provide cross platform search 2FA for global access searches Full compliance audit trail Multiple export formats Backed up to Azure or local option Correlate sales and communication data from your customers or vendors for trends. Automatically add contacts and communication histories into CRMs. Monitor and understand changes in file sharing or data transactions in cloud file systems Search for credit card, illegal activities Report on concerning communications trends to competitors See what files and attachments are being sent outisde the organisation July 2017

12 Backup365 Summary at-a-glance Ease of Use Security Recoverability MSP feature-set An opportunity to safeguard your customers critical data, while also adding an additional value add / differentiator to your MSP offering. Backup365 uses best practice security management processes for safeguarding access to system, data on the move, and data at rest. Backup365 is optimised to provide various options for search and restoration of data. Backup365 has been built for Managed Service Providers. With this in mind, Manage Protect has optimised provisioning, reporting and billing functions for MSPs Set and forget Automatic backup every hour Automatically add all users by default Daily alert of changes Weekly summary of service Account impersonation credentials encrypted with AES-256 and stored within a restricted access database Key managed using Amazon KMS. Data stored in encrypted S3 buckets Recover data from calendars, s, contacts and tasks over any period of time Restore to inbox folder Search, individual mailbox, view and download/export Search entire company mailboxes and view/download/export Restore to another mailbox Daily alerts of changes & issues Weekly summary service reports All billing monthly ConnectWise integration for billing/assets Managed fault resolution Automated onboarding July 2017

13 Backup365 Pricing SRP $4.50 Partner Status BRONZE SILVER GOLD Individually All Customers Individually All Customers Individually All Customers Notes Unlimited storage no storage fees. You only pay for licensed users each month as per O365, and not for deleted mailboxes (but these remain searchable). If CSP is with MP, we do not bill for Shared or Resource mailbox backup. We do not charge any credit card fees on payments. One portal for all services. There will be no fees for Connectwise & Autotask integration.

14 Backup365 Team!

15 Contact Documents Available Backup365 Team Backup365 Customer Brochure Backup365 Security Outline Backup365 at a glance Backup365 Launch Event Presentation