edna Event Manager Matthew Tomich

Transcription

1 edna Event Manager Matthew Tomich

2 Matthew Tomich - Technical Solutions Analyst - edna Trainer - Started with InStep Attended last 4 User Conferences - Degree in CIS

3 What is Event Manager? Alarm and Notification system Monitors edna datapoints and services Creates events when specified conditions are met Saves events to database Has ability to generate s edna Service edna Web Module

4 edna Event Manager Application High/Low Limit Events Expression Based Events Create events that are point based or CHaD based Integrated with the edna Web CHaD Instance Hierarchy Integrated Filtering of Events (pre-trigger and post-trigger) Supports Redundancy

5 Event Manager Architecture edna Web Database edna Services edna Event Manager Service edna Web Use edna Web to define event definitions Event Manager reads event definitions from edna Web database Event Manager monitors edna points and services Event Manager writes events to the edna Web database Event Manager and Web exchange diagnostic info

6 Managing Event Types Individual Single definitions defined by datapoints CHaD Definitions defined to a CHaD Class Rules based on attributes Applied to one or more instances of the CHaD Class

7 Creating an Event Event Definition Rule Notification Schedule

8 Creating an Event Definition Name & Description Identify event Criticality Instance Event Type Event Status Visibility Require Acknowledgement

9 Event Definition Rule Types Limit Rule Define High Alarm, High Warning, Low Alarm and Low Warning limits Limits may be a value or another point Expression Rule Define one or more conditions that evaluate to True or False May contain other points May evaluate Value, Status, Average, Difference or Sum of Points, Many more May check edna service status Time Based Set to trigger at a specific date/time No data point assignment Controlled by schedules External Rule Third-party application creates outside events

10 Creating an Event Event Definition Rule Notification Schedule

11 Create a Limit Rule Select a Tag Select points or enter Limit Values Limit feature reads point config. Dead Bands Pre Trigger & Post Trigger Time Samples

12 Create an Expression Rule Use the expression builder to build the conditions May use point Value or Status May compare points to hardcoded values or other points May use Status of an edna service

13 Expression Rule Development Can use AND & OR to create multiple parts to the condition Use () for grouping

14 Expression Rule Development Added Math Functions

15 Expression Rule Development Added edna Functions

16 Expression Builder Advanced View Advanced users can edit the expressions directly Evaluate: Value, Status, Value String Previous value available

17 Creating an Event Event Definition Rule Notification Schedule

18 Configure Notification Select an individual or group for To, CC, BCC Enter a Subject Embed definition Enter a Message Option to Attach a Trend or other File Option to Enable or Disable Notification Notification periods

19 Configure Notification Attachments Reports Documents Trends

20 Sample

21 Sample Trend

22 Creating an Event Event Definition Rule Notification Schedule

23 Configure Schedule Select Evaluation Rate One Time Interval Hourly Daily Weekly Monthly Interval between notifications to prevent spam Collect events during interval Optional auto archive closed events after defined time

24 Creating CHaD Event Definitions Define Event Definitions based on the CHaD Class Limit or Expression Rules can use Attribute Names Apply the Event Definition to one or more instances of the class

25 Create a CHaD Event Definition First, a CHaD Class must be defined Note the attributes available for the class To apply the definition to CHaD Instances, they must also exist

26 Creating a Limit Based CHaD Event Select an attribute to evaluate Specify Limits (can be attributes, values or points) Supports child classes

27 Assign to Instances

28 Assign to Instances

29 Assign to Instances

30 Viewing Events By Instance

31 Viewing Events By Instance

32 Viewing Events By Date

33 Acknowledging Events Turn on Acknowledgement for the System by using Web Admin Config Option: EventManagerUseAcknowledge Require Acknowledgement can be enabled on a per Event Definition basis Single Acknowledgement Ability to ack single event definition

34 Acknowledging Events When an unacknowledged Event occurs, a checkbox displays next to the item in the View Events screens

35 Acknowledging Events Click the checkbox to get the acknowledgement dialog

36 Acknowledging Events Ack checkbox will now show that the Event has been acknowledged

37 Managing Notification Groups Notification Groups can be created using the edna Web Admin Tools These groups can also be used for Report Scheduling Don t confuse with Security Groups!

38 Managing Notification Groups Creating new groups Admin site Users category

39 Managing Notification Groups Notification Groups can be assigned when a new user is created

40 Notification Groups Editing Notification Groups can also be assigned to existing users

41 Admin Tools Server Information Server Status IP Address Server start time Event Manager settings

42 Admin Tools Server Logs Refresh rate Filter level Copy/Paste Event Service status

43 Admin Tools Manage Event Archive Search event archive Delete archive Trend event info

44 In Summary Event Manager utilizes existing edna and edna Web product suites to alert users to potential issues Events are created in 4 steps: General Event Definition Rule Notification Schedule Events can be Limit or Expression based Events can leverage CHaD or be used individually Events can be acknowledged (optional) Notification Groups can be used instead of single users in s

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