State of North Carolina Microsoft Volume Licensing Frequently Asked Questions

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1 Windows 2000 Terminal Server Part 5: SHI Purchasing TRG-NT 7e This is a message from SHI regarding the purchase of items from them. They are approved the on the NC State Purchase & Contract. TIMS is concerned with them for the Microsoft Select Service Agreement that allows districts to purchase Microsoft software at tremendous savings. In the past, there was one enrollment number for the state. However, this has changed and this memo explains the new process. Please pass this information along to your finance officer. It is not unusual for them to be unaware of this option. State of North Carolina Microsoft Volume Licensing Frequently Asked Questions SHI is very proud to have been selected the State of North Carolina Microsoft LAR (Contract # 208H). SHI was chosen by a competitive bid on both price and service. The purpose of this FAQ is to make the transition to SHI as smooth as possible. There has been some confusion regarding the process for purchasing Microsoft licenses under the contract. Why does each school district/institution need to sign its own Enrollment? In the past, most schools purchased Microsoft licenses under the general State Enrollment ( ). The State of North Carolina has determined that it is more beneficial to each school district or institution to sign a unique Enrollment. This way, you will be able to track your own licenses on MVLS, receive and administer your Software Assurance benefits and receive one free Select CD Media Kit. Therefore, the general Enrollment can no longer be used to purchase Microsoft licenses. Who signs an Enrollment? Your Enrollment can be signed at the county level or district level, as well as by an individual school campus or department. It is up to you based on how you purchase your licenses. Once your Enrollment forms are processed by Microsoft you will be issued an Enrollment number and you can order your licenses using that number. How can I get a copy of the Enrollment form? Contact your dedicated SHI Account Executive, Christine Weiner, at Christine_Weiner@shi.com or by calling Page 1 of 11

2 What is the process for completing an Enrollment form? Once you receive the form, you will need to fill out two copies (preferably in blue ink) with no white out, no cross outs and no alterations. Both copies must be printed on single sided paper (Microsoft will not accept double-sided print outs), signed and mailed to the following address. SHI 2 Riverview Drive Somerset, NJ Attn: Carolina Team For how long will this Enrollment be valid? The Microsoft Master Agreement will be renewed on August 1, Once the new Master Agreement V6.1 is signed, new V6.1 Enrollments will need to be filled out by each enrolling institution and submitted via the process outlined above. These new V6.1 Enrollments will be in place until July 31, How do I get pricing information on Microsoft licenses? Quotes can be obtained through SHI by contacting the dedicated Inside Sales team for the State of North Carolina. They can be reached at In addition, you may look up pricing online by going to Username nceducation Password microsoft Once you are logged in, click the Microsoft Contract 208H hyperlink under News for NC ITS Microsoft Contract. The pricing is at the bottom of the page in the Attachments section. Click the hyperlink for nc2008hacadpricingaug04.xls to view your license pricing. Ask me about creating quotes on the Web site as well. How do I place an order once I have obtained pricing? You may place an order in one of the following ways: 1) Order by accessing the catalog on the State of North Carolina s e- Procurement Web site. 2) Fax your purchase order to your dedicated Inside Sales team at ) If you need to mail a purchase order, you can send it to the following address: Page 2 of 11

3 SHI 2 Riverview Drive Somerset, NJ Attn: Carolina Team Please include your Enrollment number on the purchase order. Please be aware that with Microsoft license orders, nothing will be physically shipped to you unless you order media. If you would like to have an confirmation or a license confirmation sent, please indicate this preference on the purchase order and provide the addresses. Whom do I contact if I have more questions? Feel free to contact a member of your sales team if you need any additional information: Christine Weiner Account Executive X 8961 Fax: Christine_Weiner@shi.com Carolina Team Inside Sales Representative Fax: Carolinateam@shi.com We are looking forward to working with you. SAMPLE ENROLLMENT FORMS FOLLOW Page 3 of 11

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5 Mayberry County Schools Name of purchasing contact Purchasing contact s title 10/06/2004 Page 5 of 11

6 Note: Use formal addresses, no hotmail;yahoo TRG-NT 7e This contact may be the TIMS person, the IT person, etc. Mayberry County Schools 100 School Dr. Mayberry, NC USA, Name of Purchasing Contact Page 6 of 11

7 Mayberry County Schools 100 School Dr. Mayberry, NC USA, Name of Purchasing Contact Page 7 of 11

8 Page 8 of 11

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10 Mayberry County Schools 100 School Dr. Mayberry, NC USA, Barney Fife Page 10 of 11

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