CHAMPION. Learning (SIU) Champion Responsibilities and Tools

Transcription

1 CHAMPION Learning (SIU) Champion Responsibilities and Tools

2 Table of Contents Select a line to jump to the corresponding section of the guide. SIU Champion Introduction... Role Description... Responsibility... Resources... Resource Library... Learner Guides... Sysco e-meeting... Online Books... Reports... Available Reports... Access Reports... 6 Process Reports... 7 Narrow Report to Single OpCo... 8 Schedule Reports... 9 Schedule Recurring Reports Update Recurring Reports Save Reports... 1 Process Saved Reports... 1 Report Parameter Filters... 1 Glossary... 1 Terms... 1 Roles... 1 Support Contacts Guides... 16

3 SIU Champion Introduction Role Description SIU Champions act as a liaison from SIU to OpCo learners, sharing important information and promoting the importance of learning in Sysco s culture. Responsibility SIU Champion responsibilities include: Sharing important information with learners Distributing certificates Monitoring and sharing usage reports Encouraging and motivating learning It s important that SIU Champions are familiar with SIU resources offered to learners so they can provide sufficient assistance with basic learner questions. These resources include the Resource Library, Sysco e-meeting, and Online Books.

4 Resources Resource Library The Resource Library is a collection of SIU resources and learning tools. Click the resource title to access the corresponding materials. Learner Guides Learner guides provide step-by-step instructions for Learning (SIU) processes and descriptions of SIU tools. These guides and other learning documents can be found in the Resource Library. Sysco e- Meeting Sysco e-meeting is an online collaboration tool that is available to all Sysco associates for free. Additional information on Sysco e-meeting and How To guides can be found in the Resource Library. Online Books Books x7 is SIU s virtual library with over 0,000 business and professional books available for free. Online Books can be accessed through the Links tile on the Learning (SIU) page. How To guides for Books x7 can be found in the Resource Library.

5 Reports Available Reports There are nine admin reports available for Champions to process for their OpCo. The table below provides descriptions of available admin reports. Report Title Certification Status Curriculum Item Status Curriculum Status Item Evaluation Item Evaluation by Individual Response Item Evaluation by Instructor Learning History Scheduled Offering Roster User Learning Plan Description Certifications assigned to each user and their status Curricula assigned to each user and the status, as well as the items assigned to each curriculum and the item completion date, completion status, and required date Curricula assigned to each user and the status Average results of the rating scale for each survey, survey page, and survey question, as well as the percentage of users who selected each response for any items that have surveys Each user s response to survey questions Mean score (average results of the rating scale questions) for each survey and survey page, grouped according to the instructor User s learning history (completed learning items and curricula) with detail item events Roster of users in a scheduled offering which should be used to track attendance User s docket of registered learning items and curricula Note: Available reports are subject to change based on need.

6 Access Reports Follow the steps below to access available admin reports. Click the drop-down arrow in the top-left corner of the screen. 1 Note: Depending on the page currently being accessed, the drop-down list may show something other than Home. Select Admin Center from the drop-down list. Click Learning (SIU) in the Company Processes & Cycles section. Click the Learning (SIU) Administration link. Tip: Click the star icon to add the Learning (SIU) Administration link to favorites. Click the Reports button at the top-right of the screen. Click the Reports tab. 6 Result: Available reports display. 6

7 Process Reports Follow the steps below to process admin reports. 1 Access admin reports on the Learning Administration page. Click the expand icon for the report. Click the title link for the type of report. Note: For best exporting capabilities, always run reports with CSV in the title. Notes: See the Narrow Report to Single OpCo section of this guide for instructions on only pulling results for a particular OpCo. The first time a report is run, it s recommended that the parameter fields are left empty/at their default. From these results, it s easy to determine which parameters to change moving forward. Click the Run Report button. Note: Some reports must always be scheduled so this button will not be available. For scheduling reports, see the Schedule Reports section of this guide. Allow the report to process. DO NOT close the new tab while the report is processing. 6 7 Open or save the report to access the report information. Click the Close Window button to close the tab. 8 7

8 Narrow Report to Single OpCo Follow the steps below to narrow report results to a particular OpCo. 1 Access the report parameters page for the desired report. Note: For instructions on accessing and processing reports, see the Process Reports section of this guide. Click the blue filter icon next to the User field. Click the blue filter icon next to the Job Locations field. Note: If the Job Locations field is not available, click the Add/Remove Criteria button to find and select it. Select the checkbox in the Select column for the OpCo. Click the Add to Filter button. 6 Click the Submit Filter button. Click the Submit Criteria button. 7 Result: The filter is applied so only the users at the selected OpCo will appear in the report results. 8 Continue processing the report. 8

9 Schedule Reports Follow the steps below to schedule a report. 1 Access admin reports on the Learning Administration page. Click the expand icon for the report. 6 7 Click the title link for the type of report. Note: For best exporting capabilities, always run reports with CSV in the title. Fill in the report parameters. Note: The first time a report is run, it s recommended that the parameter fields are left empty/at their default. From these results, it s easy to determine which parameters to change moving forward. Click the Schedule Job button. Select the Schedule this job to be executed on radio button. Tip: Select the Run this job immediately, if allowable radio button to have the report process as soon as possible. Select the date the report should run using the calendar icon next to the Date field. Enter the time the report should run in the Start Time field. 8 9 Note: Reports should be scheduled for low-traffic times (late evening or early morning hours) whenever possible. Tips: To be notified when the report is done processing, make sure the Notify via upon completion checkbox selected and verify the address in the field. To receive the report by , select the the Report checkbox. Click the Finish button. Click the Done button. 10 Result: The report is processed on the scheduled date and time and can be found in the Report Jobs tab. 9

10 Schedule Recurring Reports Follow the steps below to schedule a recurring report. 1 Access admin reports on the Learning Administration page. Click the expand icon for the report. Click the title link for the type of report. Note: For best exporting capabilities, always run reports with CSV in the title. Fill in the report parameters. Note: The first time a report is run, it s recommended that the parameter fields are left empty/at their default. From these results, it s easy to determine which parameters to change moving forward. Click the Schedule Job button. 6 Select the Schedule this job to recur as follows radio button. Select the report frequency. 7 Enter the time the report should be processed in the Time of Day field. 8 Tips: To be notified when the report is done processing, make sure the Notify via upon completion checkbox selected and verify the address in the field. To receive the report by , select the the Report checkbox. Click the Finish button. 9 Note: Do not schedule recurring reports for other associates. Click the Done button. 10 Results: The scheduled report is saved in the Report Jobs tab. The report is processed according to the set frequency and can be found in the Reports Job tab. 10

11 Update Recurring Reports Follow the steps below to update a recurring report. 1 Access admin reports on the Learning Administration page. Click the Report Jobs tab. Click the Edit Schedule link in the s column for the report. Edit the frequency options. Click the Apply Changes button. Result: The report runs based on the new frequency. 11

12 Save Reports Reports which are frequently run with the same parameters, but do not need to be scheduled as recurring, can be saved for faster processing in the future. 1 Access admin reports on the Learning Administration page. Click the expand icon for the report. Click the title link for the type of report. Note: For best exporting capabilities, always run reports with CSV in the title. Fill in the report parameters. Note: The first time a report is run, it s recommended that the parameter fields are left empty/at their default. From these results, it s easy to determine which parameters to change moving forward. Click the Save Report button. Enter a descriptive title for the saved report in the Saved Report ID field. 6 Tip: Use this field to define a quick reference title for the purpose of the report (i.e. License to Lift Completions ). Enter the Description for the saved report. 7 Tip: Use this field to outline the saved parameters of the report so it s easy to know which results this report will pull. Click the Submit button. 8 Result: The report is saved in the Saved Reports tab. To run the report, click the Launch icon in the s column. 1

13 Process Saved Reports Follow the steps below to process a saved report. 1 Access admin reports on the Learning Administration page. Click the Saved Reports tab. Click the Launch link in the s column for the report. Click the Schedule Job button. Note: If the Run Report button is available, click it to process the report immediately. Select the Run this job immediately, if allowable radio button. Tips: To be notified when the report is done processing, make sure the Notify via upon completion checkbox selected and verify the address in the field. To receive the report by , select the the Report checkbox. 6 Click the Finish button. Click the Done button. 7 Result: The report is processed and can be found in the Report Jobs tab. 1

14 Report Parameter Filters Some report parameter fields have a filter icon next to them to help with narrowing down report results. Follow the steps below to use the filters where available. 1 Click the filter icon. Fill in any search fields that appear. Notes: The search fields vary based on the report parameter being narrowed. In cases where there are only a few options to choose from, the list of available choices will appear without having to search. If this is the case, skip to step five. Click the Search button. Select options to include in the report using the checkboxes in the Select column. Click the Add to Filter button. Click the Submit Filter button. Result: The report parameter shows the number of options selected and two filter icons. 6 Notes: To add more options for the report parameter field, click the filter icon. To clear currently selected options for the report parameter field, click the clear filter icon. 7 Continue processing the report as usual. 1

15 Glossary Terms Term Definition Certification Groupings of online courses and classes that are supplemental to job-specific training Class Classroom-based training sessions which can be tracked in SIU Curricula Job-specific groupings of online courses and classes created to align skills and knowledge for particular roles across Sysco Curriculum Singular of curricula Facility Operating Company Location Room where class will be held Self-Assigned Training learners assigned to themselves Tile Section or box on Talent Central portal pages Online Course Self-paced courses taken online, including off-the-shelf content from Skillsoft and custom Sysco content Roles Role Champion Class Admin Report Admin Managers Who 1 per OpCo per program Based on program need HRBP Instructor Based on business need Associates with direct reports Approved By OpCo President Program facilitator SIU SIU N/A s Distribute certificates Share general knowledge of SIU Answer about SIU resources and features Communicate promotions Promote learning Run reports Recommend training Create/track class sessions Run reports Answer about SIU resources and features Run reports Recommend training Run reports Assign required training Recommend training 1

16 Support Contacts For additional questions and support please contact the appropriate team below. Team Item Contact Information Sysco Interactive University (SIU) Inquiries about courses o Course completion requirements o Custom course development General inquiries o Certifications o Transcripts o Learning site o Available resources SIU@corp.sysco.com Sysco Service Desk (SSD) Problems with courses o Stuck on launching screen o Won t progress o Completion/score not recorded Problem with browser settings Technical requirements/ settings (81) Customer.Support@corp.sysco.com SBS HR Associate Support Problems logging in Problem with Network ID/Password associate@sysco.com Note: SIU does not have the appropriate permissions or resources to act as a technical support team. All technical or software questions should be directed to the Sysco Service Desk for a resolution. Guides Additional SIU guides are available through the Resource Library in the Links tile. 1 Navigate to siu.sysco.com. Click the Resource Library link in the Links tile. Click the Sysco Interactive University (SIU) link. 16