IRIS FAQ List Updated Feb 2015

Transcription

1 ... install IRIS as a DELWP user?... start IRIS as a DELWP user? DELWP (and DEDJTR?) can install IRIS from the network via,,, and following the prompts. Having installed IRIS, start IRIS from the network via,,, create a Short-cut icon to IRIS? Having installed IRIS, right-click the icon (as above) and choose either Pin to Taskbar or Pin to Start Menu... start IRIS as a PV user? PV users with Citrix access can launch Citrix, then follow the above instructions re. install then start.... start IRIS from my desktop? IF, fails to display an folder, try closing down your computer and then re-starting, and try again. Failing that, you can download a copy from FireWeb s IRIS module (read those instructions), then install it to C:\Data\ ~ the installation will create a sub-folder named IRIS. Having downloaded and installed IRIS, you can create a shortcut by right-clicking the iris.exe file in that folder, as clicking Pin to Taskbar or Pin to Start Menu as shown G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 1 of 15

2 view Regions / Districts / Work Centres outside of the one I chose on logging-in? click the Set top of tree button and make a selection (as shown) load another location s resources? display the location (you could use Find ) right-click then Load it IF Find is not working for you: first, display the then, remove any Filters. State level data; find a particular resource? Alternative #1: right-click the tree; Find; type the text you re certain of. Looks only within that clicked portion of the tree. Looks only through Load-ed resources. Alternative #2: click anywhere in the tree; CTRL+F; type the text you re certain of. CTRL+F is superior to the right-click Find because: (a) it can be used in any tree i.e. the and and panes, and (b) it searches the entire tree not just within the clicked portion. Unlike the two Find methods, an Advanced Search looks through loaded and unloaded resources. find a specific resource (person, vehicle, radio, whatever) whose base location is unknown, without having to Load everything? conduct an Advanced Search (not a Find) double-click that resource in the Matches found: box IRIS offers to Load the location for you, and/or remove any filters as required. The resource will be selected in both the and panes. G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 2 of 15

3 search for a particular resource? choose Window, Advanced Search or CTRL+4 expand the tree click the Resource Type you wish to search for type into the white text box the identifying text of resource you wish to search for. e.g. 1: a search for and would return Johnson, Fred and Johnson, Steven and Johnson, Mary e.g. 2: a search for and would return Smith, John and John, Elton and Johnston, Don e.g. 3: a search for and would return CAB CHASSIS MBD678 TOYOTA HILUX and SEDAN MBD075 FORD FALCON double-click the Name of the resource to jump to it. Searches can be refined further as required. Upper and lowercase have no effect. You can specify multiple words in the criteria ~ order is not important: a match will contain all the words. You can use the keyword or to separate multiple optional words e.g. Falcon or Forester Advanced Search searches all resources. Find just looks through the Load-ed resources. change my personal details in IRIS? you can't do this directly in IRIS. For DELWP employees, things like home phone numbers need to be changed, by you, in the Employee Self Service (ESS) program. That data is then brokered into FireWeb, then IRIS. Other personal information needs to be changed in the HR system, which will then flow through into IRIS. Parks Vic users must complete and submit the appropriate form to their HR section this info is then copied across to FireWeb and then IRIS regularly. find where a particular resource is in the pane? right-click the resource in the pane and click Find in Destination tree. G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 3 of 15

4 find where a particular dispatched resource comes from? know which people have a medical restriction? right-click the resource in the pane and click Find in Resource tree. run an Advanced Search (CTRL+4) search for anyone with a Medical Restriction of 3, 4 or 5 locate people with a particular skill / accreditation? Note that IRIS does not store nor display what that restriction is. run an Advanced Search (CTRL+4) click as shown refine your search for example, if you are after anyone with AIR ATTACK SUPERVISOR accreditation, Based At: EAST METROPOLITAN FIRE DISTRICT click double-click the green person from the list, e.g. WADE, ALEXANDER (LEX) G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 4 of 15

5 IRIS takes you to where that person is based. IRIS now offers to Load that location and/or remove any Filters you may have applied, in order to display the person sought. create a resource? ensure that resource does not exist, to prevent duplicates! Then decide where you wish that resource to be located in the tree and Load that location s resources CTRL+3 or Window, Show Resources expand the Resource Types click the green one that you wish to create, e.g. select where you want them to list e.g. carefully complete the box, using an existing resource as a guide ~ i.e. Surname, First Name complete the Properties for anything known click the Create button. Created resources are shown with a blue triangle next to their name, e.g., indicating that you can edit their details or delete their record entirely. delete a created resource? delete a brokered resource? Right-click, Delete. If it doesn t have a blue triangle icon, you cannot delete it you need to fix the source data by talking to the appropriate HR people. G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 5 of 15

6 form crews based on Templates? from the menu, choose Window, Crews or CTRL+1 drag the crew template that most closely resembles what you need down onto the lower (empty) pane right-click then Delete Role on anything you don t need from the Crew Templates pane, click then drag-and-drop additional Roles onto that crew (as required) fill the roles from the pane drag-and-drop the crew, by its name, to the pane In the tab, you can use CTRL+F to find a particular role. form a non-standard crew (i.e. one not based on a Template)? in the lower (empty) pane of the, right-click and click from the Crew Templates pane, click and drag-and-drop the required Roles onto that crew In the tab, you can use CTRL+F to find a particular role. drag-and-drop from the pane onto those roles right-click then Rename Unit on the crew if required drag-and-drop the crew, by its name, to the pane. You can directly drag from the pane onto the non-standard crew (without first dragging roles onto the crew). However failing to specify in which role a person is acting, means their experience will not be recorded and cannot be fed automatically back into FireWeb. Note also that creating a New non-standard crew fails to provide you with a cross-check (i.e. to tell you if your selected personnel meet the requirements of that crew type) that forming a Template crew would provide. Additionally, any Reports you create, summarising the number of people in particular roles, will miss those people, as they are not recorded in a 'role'. form my own Template crews (e.g. for Standby Rosters?) CTRL+1 or Window, Crews Either (a) drag an existing crew from Crew Templates onto the vacant lower pane, then modify it e.g. add people / vehicles as required, or G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 6 of 15

7 (b) right-click in the vacant lower pane and create a and fill it with the appropriate roles right-click the crew s name, run Rename Unit and delete all mention of Workcentre / District / dates / letters from the name e.g. change this to this You can drag-and-drop resources into those roles if you wish. click the tab, then drag that template up onto. That Template belongs to that log-in location and is re-useable. When dragged down from the Crew Templates pane onto the vacant lower pane, it will automatically inherit a name reflecting your log-in location and Template name, as well as a current date and letter. Resources are not committed until that crew is drag-and-dropped to the pane. set up a Stand-by Roster for the weekend? having built a Standby Crew Template, drag it down onto the vacant lower pane, fill it with resources, and name it according to your Region / District s agreed naming conventions, e.g. in the pane, right-click your REGION / FIRE DISTRICT (according to your own Business Rules), and click Create Event ensure and complete the details drag-and-drop your standby crew to that event print a 691 for the crew I ve dispatched? right-click that crew in the pane of IRIS G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 7 of 15

8 click Reports, 691 then print the worksheet for that crew note the file s name, and close Excel Each time you go to run a Report, you should ensure that no version of Excel is currently open. Give IRIS the chance to open it for you. Reports are date/time stamped when automatically saved, and are saved to C:\Data\IRIS\Reports - so you can get a history of the incident s progress if you need. If your reports are going to Excel 2010 and then stopping, you need to ~ in Excel 2010 ~ click the tab, click, then. When you next open a file containing macros, agree that it s OK to let those macros run. add a person / vehicle to a crew I ve already dispatched? use Window, Advanced Search (CTRL+4) or Find to display that resource in the pane drag that resource directly across to the bucket of the FIRE DISTRICT managing the fire, completing the Dispatch details If you've recorded a Travel Time, you'll need to right-click Arrive that crew (to acknowledge their safe arrival). drag-and-drop that arrived resource onto a vacant role within the crew. If there is no Role to drop to, you should drag-and-drop one from the Window, Crews, section onto the Crew s name, then drag-and-drop a person from the pane onto that role. So doing will ensure IRIS shows the roles people are acting in. G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 8 of 15

9 set up the pane for a Level 2 Incident? varies according to your Region s Business Rules let s assume that you run your Level 2 incidents at the FIRE DISTRICT level right-click and Load the Fire District of choice in the pane You could use CTRL+F in the tree to find the Fire District if you wished right-click the FIRE DISTRICT and click Create Event complete the dialog box (e.g.) the Event will list directly beneath that District and will be automatically loaded and expanded the pane will look something like this G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 9 of 15

10 set up the pane for a Level 3 Incident (e.g. multiple fires from lightning strikes, all managed by one IMT?) varies according to your Region s Business Rules let s assume that you will run your Level 3 multi-incident event at the FIRE DISTRICT level, managed by one IMT, and you elect to run each lightning strike fire as a separate Division which can be broken into Sectors if required the could look something like this pane deploy crews to my incident? drag-and-drop crews from your incident's bucket, onto the appropriate portion of the tree All crews dispatched with Travel Times recorded, must be right-click Arrive-d before they can be drag-drop deployed. This is so IRIS can capture their arrival time. produce Reports close any / all open copies of Excel G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 10 of 15

11 summarising what s at the incident? right-click the incident to Report on in the pane of IRIS click Reports click the style of report you re after allow macros to run (if asked) click the Sheet tabs across the bottom to view the various analyses Reports are auto-saved to C:\Data\Iris\Reports\ with appropriate names and date/time stamps. Click the section of the Shift of interest, before running Reports, Deployment Orders this report is only relevant to the fireline portion of the IMT. copy an existing Shift's structure? switch to the 2: Tasks pane (CTRL+2) right-click the Shift whose structure you wish to copy choose Copy Task to Window modify that Shift in the lower-half of the Window, by a combination of: drag-dropping additional Divisions and Sectors as required using Delete and Rename Task on the Shift and the Divisions / Sectors as required running Properties and click the tab and completing Strategies and Tactics for the Shift and the Divisions / Sectors as required drag-drop the entire renamed and tailored Shift onto the Event to which it reports plan for the next SHIFT? release an individual from a deployed crew? Refer to the Shift and Resource Planner Manual. drag the individual from the crew onto the Not Deployed bucket of the FIRE DISTRICT managing the fire right-click then either Release Back Home or Disband that person (depending on whether they re a local resource or not) locate one of the conduct a Window, Advanced Search (CTRL+4) for a G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 11 of 15

12 crews I ve sent? resource known to be on that crew click once on the found resource in the pane note the Properties for that resource right-click that resource and choose Find in Destination pane You may need to remove any Filters you have applied, for IRIS to be able to 'jump' to that resource's Dispatched To: location. It can't show that location if it's currently hidden via a Filter. determine the currency of the IRIS database I'm using? swap people between the Crew Leader and Crew Member roles in the pane? (e.g. John White is showing as Crew Leader and Mary Smith as Crew Member, and it should be the other way around) from the menu, choose Help, Server Status right-drag the person from one role to the other, then release the right-mouse button choose the Swap roles option temporarily hide grey locations that aren t of interest? click the Hide unloaded areas filter use the Advanced Search while forming a crew for dispatch? drag-drop the template onto the lower pane, as usual switch to the Window, Advanced Search pane (CTRL+4) run the search from the pane, drag the resource you need onto the tab ~ do not release the left-mouse button! when the 1: Crews pane displays, continue dragging the found resource down onto the vacant role, then release find out what all the colour-codes mean? repeat as required Review the manuals or the IRIS Symbology document on FireWeb s IRIS pages. G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 12 of 15

13 absolutely ensure a (e.g.) person does not exist in the database, before creating them (to avoid duplicates)? conduct a Window, Advanced Search (CTRL+4) on all potential spellings before creating that resource determine where a grey / grey italics person / resource has been deployed to? click that person in the pane in the lower half of the pane, look at where they were DISPATCHED TO and that they were IN CREW whatever to go to that resource in the pane, right-click the resource and Find in Destination pane move people from one crew to another at an Event (e.g. when they arrive with one crew but are moved to another?) send deployed people back to their original work centres? i.e. the difference between Disband and Release to Home Location. drag-and-drop when a crew is Release(d) to HOME LOCATION from an incident, it returns to the location in the pane that (a) the dispatching person was logged into at that time, or (b) the location by conducting a Window, Advanced Search (CTRL+4) on a crew component, you can establish via their Properties where they were DISPATCHED TO and that they were IN CREW whatever if you Find that DISPATCHED TO location in the pane, and look in the Not Deployed bucket, you will find those resources you can then right-click and Disband them they ll then reappear as available resources in the pane... view other connected IRIS users? Choose Window Administration Everyone connected to the Server will list.... send a message to another IRIS user?... get out of the Administration screen? Choose Window Administration Right-click the person of interest and click Message Client Write then send your message. Choose Window Coordination G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 13 of 15

14 Why Can't I? 1. edit or delete a resource? You can only edit / delete created resources top-right corner). (indicated by a blue or red triangle at their Any resources that have been brokered across from their original databases, cannot be edited in IRIS. 2. locate a particular resource? Check the following possibilities: you are using right-click Find and IRIS is looking within the portion of the tree you right-clicked on perhaps the resource sits in another portion of the tree? you are misspelling the name / identity of the resource e.g. Smith vs Smyth, or Barbeti, Bernard instead of Barbetti, Bernard? you are using Find and Find only looks through Load-ed resources try Load or Load All for the location you suspect the resource lives. Better still try a Window, Advanced Search instead. the resource may have a Has As Fire Base Location (in FireWeb) that is different to their Has As Base Location (which comes down from HR) you may need to check both locations to find what you are after. you are using Find incorrectly by using asterisk * wildcards for unknown characters, when none are needed. 3. connect to IRIS Central? There may be several reasons, including: you are using an old (incompatible) version of IRIS 4. find an item of equipment or plant? 5. access grey italicised resources in the pane? your network is down (for whatever reason) IRIS Central is down (for whatever reason) your regional / district Server s IRIS version is not current If what you re after has not been entered into FireWeb or GIMS, it will not come across into IRIS What you re after has been entered into FireWeb or GIMS, but so recently that it has not yet been copied across to IRISCentral Those resources may have been dispatched to an event in the.pane On being Release to HOME LOCATION by the incident s managers, they will be remain sitting in the Not Deployed bucket in the pane of whichever Work Centre / Fire District / Region / IMT formed them, until they are Disband-ed. Only then will they appear as available resources in the pane. G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 14 of 15

15 6. drag-and-drop multiple resources at the same time? IRIS does not support this action. Further topics will be added as Users suggest them submit suggestions to G:\LFE_Group\FEM\Ops_Sup_Cap\Radio_Info_Sys\Working\Phil\IRIS Manuals\IRIS 5.0\IRISFAQList_Feb2015.docx Printed 04/02/15, Page 15 of 15