T3 / T3 IP Comfort connected to Integral 55

Transcription

1 IP Telephony Contact Centers Mobility Services T3 / T3 IP Comfort connected to Integral 55 Benutzerhandbuch User s guide Manual de usuario Manuel utilisateur Manuale d uso Gebruikersdocumentatie

2 Contents Contents Familiarize yourself with your telephone Important notes Which systems can you connect your telephone to? Declaration of Conformity (T3) Declaration of Conformity (T3 IP) Which system is your telephone connected to? (T3) Which system is your telephone connected to? (T3 IP) Tips on phone location Repairs Notes on description of the operating steps Additional functions User manual in other languages Always dispose of old equipment correctly - keep our environment tidy Software License Your T3 (IP) Comfort at a glance The keys at a glance Getting to know your telephone The display helps you Basic rules of operation Selecting functions from the menu Cancelling or exiting an action What does the idle display show? Display keys Display keys on seven levels Entering text telephoning made easy Initial operation of your telephone Connecting the telephone (T3 IP only) If the automatic search does not find a gatekeeper (T3 IP only) Entering your own phone number and PIN (T3 IP only) Selecting the gatekeeper when logging in Selecting the language for the display and minimails Telephoning as usual Calling someone Calling within your telephone system Calling outside your telephone system

3 Contents Making a call with a destination key...28 Automatic callback...29 Cancelling auto callback...29 Callback request...29 Deleting a callback request...29 Redialling a call number...30 Deactivating phone number and charge display...30 Reactivating phone number and charge display...30 Joining another call (cut-in)*...30 Ending cut-in*...31 Using the T3 telephone outside the company network (SoHo)*...31 Remote telephoning using the system*...32 Answering calls...33 When you receive a call...33 When another telephone receives a call (Pick-up)...33 Putting a call on hold...34 Telephoning without receiver...35 Listening to your call partner over the loudspeaker (monitoring)...35 Making a call with the receiver on-hook (handsfree)...35 Continuing a call in handsfree mode when the handset is off-hook...35 Handsfree - continuing the call using the receiver...36 Handsfree - ending a call...36 Making several connections...37 Forwarding additional callers...37 Answering an additional call (second call)...37 Consultation during a call (Refer-back)...38 Speaking to parties alternately...38 Forwarding additional callers...38 Three-way conference...39 Multiple conference...41 Diverting calls...46 Diverting all calls for your telephone...46 Diverting calls if your line is busy*...46 Diverting internal calls after a certain amount of time*...46 Diverting external calls after a certain amount of time*...47 Setting up and activating the double-call destination*...47 disable call diversion...47 Changing call diversion remotely*

4 Contents Automatic call diversion Answering calls somewhere else (follow-me)* Preparing follow-me on your own telephone Activating follow-me at a different telephone Switching off follow-me on your own telephone Switching on follow-me at a different telephone Telephoning with ease Editing the redial list Symbols in the redial list Dialling an entry from the redial list Deleting an entry Deleting all entries Transferring an entry to the phone book Editing the call list Symbols in the call list Dialling an entry from the call list Deleting an entry Deleting all entries Transferring an entry to the phone book Editing the journal Symbols in the journal Dialling an entry from the journal Deleting an entry Deleting all entries Transferring an entry to the phone book Viewing audio data (T3 IP only) Using the phone book Creating a new entry in the phone book Selecting an entry from the phone book Editing entries in the phone book Saving an phone book entry to a destination key Deleting an entry Dialling an entry from the central phone book* Saving an entry from the central phone book in the local phone book* Saving an entry from the central phone book to a destination* Requesting messages Diverting calls to voic Listening to voice messages*

5 Contents Deactivating call diversion to voic Deleting a message*...65 Deleting all messages*...65 Viewing charges...66 Viewing the charge display...66 Delete call charges...66 Switching the charge display to units...66 Determining call charges for private calls and projects*...67 Setting reminders (appointments)...68 Entering a new appointment...68 Viewing an appointment...68 Appointment message...68 Cancelling an appointment...69 Deleting an appointment...69 Sending and receiving text...70 Selecting and sending a prepared text message...70 Creating and sending your own text message...71 Sending a text message to all subscribers...72 Viewing and deleting received text messages...72 Locking the telephone...73 Changing the PIN (Personal Identification Number)...73 Locking the telephone...74 Unlocking the telephone...74 Automatic lock...74 Lock at...75 Telephoning with partners* Setting up partner names...77 Information about partners on display keys...78 Information about partners on function keys...79 Calling partners...80 Answering a call for a partner...81 Assigning partners to another key...82 Masking partner keys...83 Activating partner beep...84 Assigning partners to DSS module*...86 Diversion to partner...87 Diverting calls to a partner...87 Diverting partner calls to your telephone

6 Contents Diverting calls from one partner to another Extended partner diversion Setting the deputy key Extending a partner group* Reducing a partner group* Restricting partner signalling* Unlocking partner signalling* Assigning a line as the executive line Setting up a connection for partners Filtering Reception Executive line Telephoning with Multiline* Setting up line names Information about lines on display keys Information about lines on function keys and DSS module Assigning lines Answering a call for a telephone Answering calls while you are speaking on a line Automatic hold (default setting) Manual hold Exclusive hold Activating a refer-back call Initiating a conference using lines* Setting up call diversion Call diversion, deactivating Dialling a number from the local call list Dialling a number from the central call list Locking lines Unlocking lines Send Minimail Assigning lines to other line keys Masking line keys Activating line beep Setting the information display Assigning all lines to DSS module* Customizing your telephone Do not disturb

7 Contents Assigning functions or phone numbers to keys Assigning functions to keys Creating a destination key Destination key from phone book Changing an existing destination Clearing key assignments Displaying key assignment Labelling function keys Function keys with an LED Creating a new destination and saving as a DSS direct call destination* Saving a destination from the phone book as a DSS direct call destination* Select alphanumeric keypad Setting up macro functions Setting up a macro (Call diversion and Pick-up) Setting up a macro (partner diversion) Macro-enhanced partner diversion Coming/Going macro Calling anonymously* Deactivating second call Deactivating direct dialling Deactivating automatic tone dialling (DTMF) Changing the DTMF pulse duration Activating key beep tones Time zones Private User Mobility* Logging at telephone Logging out from the telephone Saving emergency numbers Setting up your own phone number Setting up own name (T3IP) Relocating with the telephone (T3) Relocating with the telephone* (T3 IP) Saving personal data Carrying out immediate local data saving Carrying out automatic local data saving Carrying out immediate central data saving* Blocking central data saving Setting up VIP functions*

8 Contents Using the executive telephone as a two-way intercom system with the secretary Announcements from the executive telephone Using the VIP functions Activating handsfree answer-back* Setting acoustics, contrast and language Set acoustics Select incoming call melody Setting contrast Changing the language for the display and minimails Setting handsfree Activating CSTA Answer Call* Leaving a hunt group* Logging in to automatic call distribution* Viewing and changing user data (T3 IP only) Log out user Change your PIN Deleting your PIN Viewing and changing IP settings (T3 IP only) Viewing your IP settings Send ping Barring browser access to the telephone Registering CTI application* Setting the 802.1X login data Saving user data Loading user data Recognising partial numbers Creating a new partial number entry Editing a partial number entry Deleting a partial number entry Customising the call list* Links* CTI link (T3 only) CTI / audio link (T3 only) CTI application settings Setting add-on equipment DSS link (T3 only) Analog link (T3 only)

9 Contents Select service MSN assignment Inputting parameters for ringing frequency, flash signal and busy tone Minitel on the Analog Link Headset link AEI / headset link (T3 IP only) Integral Blue Link T Bonding telephone/blue Link with Bluetooth device Operating several applications on the Blue Link Status messages Headset Using a Blue Card USB Integral Blue Pocket and Integral Blue Voice L External handsfree equipment Auxiliary devices* The DSS Module Dialling with the DSS module Activating additional loudspeaker Activating headset Headset - making a call Headset - answering calls Continuing a call with the headset when the handset is lifted Setting CTI application (T3 IP only) If in doubt, look it up Function keys Information on the idle display Ringing and receiver tones Tones for internal and external calls Tones on the receiver Call melodies Menu overview Call diversion Appointments Charges Lock Messages Time zones Settings

10 Contents Troubleshooting Index

11 Familiarize yourself with your telephone Familiarize yourself with your telephone Important notes Your T3 (IP) Comfort at a glance The keys at a glance

12 Familiarize yourself with your telephone Important notes Important notes Which systems can you connect your telephone to? This telephone is only intended for connection to telecommunications systems from Avaya. It may not be directly connected to a public telephone network. Declaration of Conformity (T3) We, Avaya GmbH & Co.KG, declare that the T3 Comfort telephone complies with the basic requirements and other relevant provisions of EU directive 1999/5/EU (Radio and Telecommunication Terminal Equipment, R&TTE). This telephone is intended for connection to digital interfaces of Avaya telecommunications systems and meets the fundamental requirements formulated in EU directive 1999/5/EU (Radio and Telecommunication Terminal Equipment, R&TTE). The design of this telephone makes it unsuitable for direct operation on interfaces of public telephone networks. When using links and DSS modules: This link / DSS module is intended for connection to T3 telephones and meets the fundamental requirements of EU directive 1999/5/EU (Radio and Telecommunication Terminal Equipment, R&TTE). The design of this link / DSS module makes it suitable for use with T3 telephones only. If any problems should occur during operation, please contact your specialist dealer or your system administrator first. The complete declaration of conformity can be obtained at the following internet address: or look under "conformity" in the index. 12

13 Important notes Familiarize yourself with your telephone Declaration of Conformity (T3 IP) We, Avaya GmbH & Co. KG, declare that the T3 Comfort telephone complies with the basic requirements and other provisions of EU directive 1999/5/EU (Radio and Telecommunication Terminal Equipment, R&TTE). This telephone is designed for connection to Ethernet/LAN interfaces of IP-compatible telecommunications systems from Avaya, and complies with the basic requirements of EU directive 1999/5/EU (R&TTE). Avaya cannot guarantee successful operation of the telephone in LAN/intranet environments in which no Avaya TK system is present. When using links and DSS modules: This link / DSS module is intended for connection to T3 IP telephones and meets the fundamental requirements of EU directive 1999/5/EU (Radio and Telecommunication Terminal Equipment, R&TTE). The design of this link / DSS module makes it suitable for use with T3 IP telephones only. If any problems should occur during operation, please contact your specialist dealer or your system administrator first. The complete declaration of conformity can be obtained at the following internet address: or look under "conformity" in the index. Which system is your telephone connected to? (T3) You can find out the type of system to which your telephone is connected as follows: During the call or with the receiver off-hook press the "Menu" key: Only if your telephone is connected to the Integral 55 communication server will the "Information / service" menu appear. This shows you, among other things, the model, order number and software version. Which system is your telephone connected to? (T3 IP) You can identify which Avaya telephone system your telephone is connected to as follows: When logging on for the first time: If your telephone is connected to the Integral 5 communication server, a log-on window will appear first. Here you can type in your extension number and PIN. If your telephone is connected to the Integral 55 communication server, a log-on window will not appear. If you have already logged on: During the call or with the receiver off-hook press the "Menu" key: Only if your telephone is connected to the Integral 55 communication server will the "Information / sevice" menu appear. Here you can view various IP settings. 13

14 Familiarize yourself with your telephone Important notes Tips on phone location Place the telephone on a non-slip surface, especially if the furniture is new or has recently been cleaned or polished. Varnishes or cleaning agents may contain substances which soften the pads on the underside of the telephone and the pads could then mark your furniture. Avaya cannot assume liability for damage of this kind. Repairs The equipment may only be opened or repaired by a qualified technician. Do not open the telephone yourself. Doing so could damage the unit and cause it to malfunction. Notes on description of the operating steps All the procedures described in this user manual assume a standard assignment of the function keys. If you re-assign function keys, please bear in mind that this may change the operating procedures. Additional functions Functions marked by a * are not supplied as standard with your telephone. Other functions may be locked or, depending on the system software, unavailable. Please refer to your system administrator if you wish to use one of these functions. User manual in other languages Would you prefer to read these operating instructions in a different language? You can access our document database via the Avaya Website at support.avaya.com. Look there to see whether the language version you want is available for downloading. Always dispose of old equipment correctly - keep our environment tidy Old electrical and electronic equipment marked with this symbol can contain substances hazardous to human beings and the environment. Never dispose of these items together with unsorted municipal waste (household waste). In order to protect the environment, public collection points have been set up to ensure the correct disposal of old electrical and electronic equipment marked with this symbol. To reduce the risk of these substances being released into the environment and to reduce the burden on natural resources, it is also possible to participate in Avayaí used equipment return system. This system ensures the correct recycling of old equipment as well as the re-utilisation of individual components. 14

15 Important notes Familiarize yourself with your telephone Software License License USE OR INSTALLATION OF THE PRODUCT INDICATES End User s acceptance of the GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT ("GENERAL LICENSE TERMS"). If you do not wish to be bound by these terms, you must return the product(s) to the point of purchase withing ten (10) days of delivery for a refund or credit. IN ADDITION TO THE GENE- RAL LICENSE TERMS, THE FOLLOWING LICENSE TERMS AND RESTRICTIONS APPLY TO THE PRODUCT. Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. "Designated Processor" means a single stand-alone computing device. "Server" means a Designated Processor that hosts a software application to be accessed by multiple users. "Software" means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone Products or pre-installed on Hardware. "Hardware" means the standard hardware Products, originally sold by Avaya and ultimately utilized by End User. License Type(s): Designated System(s) License (DS). End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose. Third-party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements ("Third Party Components"), which may contain terms that expand or limit rights to use certain portions of the Product ("Third Party Terms"). Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya s web site at: 15

16 Familiarize yourself with your telephone Your T3 (IP) Comfort at a glance Your T3 (IP) Comfort at a glance 1 Display 2 Level-switching key for display keys 3 Clear key 4 Arrow keys for navigating in the display 5 OK key 6 Escape key 7 Cover with alphabetic keyboard underneath 8 Number keys with letters 9 Function keys, some with light display 10 Volume/contrast keys 11 Call display 12 Display keys for destinations, functions, partners and lines 16

17 Familiarize yourself with your telephone The keys at a glance The keys at a glance... Number keys with letters: to dial phone numbers and vanity numbers. Star and hash: For special functions Escape: Ends the current connection during a call. Also cancels an input (the next higher menu level then appears in the display). Clear: Deletes the character above the marker. If the marker comes after the last character, the last character is deleted. If the Clear key is held down, the characters entered last are cleared in order (as with a PC). This key can also be used to delete entries in a list (e.g. in the call list or phone book). This functions in the following way: first mark the entry and then press the Clear key. The selected entry then starts to flash. If you press OK or press Clear again while the entry is flashing, the entry will be deleted. Arrow up / down: Moves the cursor up or down in the display. + / -: Increases or decreases the volume or contrast. Arrow left / right: Moves the cursor to the left or right in the display. Enter: Opens a selected menu item or confirms an input. Level switch: Activates the next level for the display keys. If the key is pressed for a longer period the display keys return to level 1. Function keys: 10 display keys below the display. 14 user-definable function keys next to the numeric keypad, 8 of these with LEDs. 3 fixed function keys: Menu, Redial and Refer-back. Built-in alphabetic keyboard: for ease of text entry. 17

18 Getting to know your telephone The keys at a glance Getting to know your telephone The display helps you Basic rules of operation telephoning made easy Initial operation of your telephone

19 The display helps you Getting to know your telephone The display helps you The displays guide you step by step as you use the phone. The display provides you with a great deal of information, such as the status of your current connection. The phone number of every external ISDN caller appears in the display providing he has not disabled call number display. This allows you to see who is calling. If your phone book already contains the name and phone number of the caller, his name will displayed when he calls. The 10 display keys can be assigned different functions. You can read the current function of each key in the display. 19

20 Getting to know your telephone Basic rules of operation Basic rules of operation The following pages provide a short description of the basic operating rules for your telephone: Selecting functions from the menu Press the "Menu" function key. or Scroll to the desired menu item. When you reach the end of the list, pressing takes back you to the first menu item. Pressing the list. at the top of the menu takes you to the last item in The selected function is displayed. In many cases a submenu also appears. You can scroll through the sub-menu in the same way as in the menu. If you go to a menu, the corresponding LED lights up and remains lit until you leave the menu. If you press the "Menu" function key while you are making a call or with the handset pikked up, you can view information on the model, order number, software version (T3) or IP settings (T3 IP) and even make settings yourself (T3 IP only). Cancelling or exiting an action If you have made an input or parameter error: Press (several times if necessary) to cancel the procedure. You will then move up one menu level or go to the idle display. What does the idle display show? The idle display shows: Date and time Your name and call number (if set up [ 148]) Additional information on the status of your telephone, e.g. "Second call on". 20

21 Basic rules of operation Getting to know your telephone Display keys The display keys can have different functions. You can read the current function of each key in the display. Example: "Verdi": The marked display key can be used to call "Verdi". Display keys on seven levels In each case, the display shows one level with 10 key assignments. However, you can give each key several assignments. The following can be assigned to the display keys for the seven levels: destinations (levels 1 to 7), functions (levels 1 to 7), partners (in the case of partner functions, levels 1 and 2 only) and lines (in the case of multiline, levels 1 and 2 only). You can use the level indicator to identify the level you are at. In the following figure, level 2 is activated: Press the level-switching key to display the individual levels. If the level-switching key is held down, level 1 will be activated again. 21

22 Getting to know your telephone Basic rules of operation Entering text Your telephone has its own keypad for inputting text - the alpha keypad (see Your T3 (IP) Comfort at a glance [ 16]). You can place one of the three supplied masks over the keypad if the keypad is not labelled. Which template to use will depend on which language was configured during Commissioning [ 26]. The following table provides an overview of the masks assigned to the respective languages: Mask QWERTZ QWERTY AZERTY language D/PL/CZ/HU/SI GB/IT/ES/NL FR However, with Select alphanumeric keypad in the "Settings / Keys" menu you can at any time change the alphabetic keyboard assignment to suit the template currently being used (see Select alphanumeric keypad [ 134]). Here are some basic rules for entering text: The letters printed on the bottom of the keys apply by default. For capital letters, the shift key must be held down. Special characters are shown in blue. For special characters, the Alt key must be held down. Country-specific special characters can be created as follows: First of all, select the special accent character from the middle row of keys. Then enter the normal (unaccented) letter. Example: You want to enter the character Á. Press and hold the Alt key. Press (above the D) on the middle row of keys. Release both keys. Press and hold the Shift key. Press the A key. Release both keys. The letter Á will be shown in the display. General comments Deleting a character with the Clear key: If the cursor is to the right of the entered text, then the Clear key is the backspace function. (The characters you have already entered are deleted from right to left). If the cursor is in the middle of the text you have entered, pressing the Clear key deletes the selected character, and the right character moves to the left. If the cursor is in the middle of the text, characters are entered before the cursor position. In phone book entries, the first letter of a word is automatically capitalised. 22

23 Getting to know your telephone... telephoning made easy... telephoning made easy You can make the following settings immediately or during your first telephone calls: Cutomise the volume [ 160] of the ring tone, the handset and the handsfree settings to your surroundings Customise the contrast [ 162] of the display to your lighting conditions Select the language [ 162] of all display information. English, German, Italian, French and Dutch are available for T3.. Slovenian, Polish, Czech, Russian and Turkish are also supported. Save frequently used call numbers to a personal Phone book [ 60]. You can modify personal phone book entries yourself. 23

24 Getting to know your telephone Initial operation of your telephone Initial operation of your telephone Connecting the telephone (T3 IP only) After connecting to the LAN (Local Area Network) and the power supply (only if the telephone is not powered via the LAN), the telephone software is activated. A search for a gatekeeper (responsible for access authorization) then starts automatically. Usually a gatekeeper is found, and then you can immediately make a call. However you will not yet be able to answer calls. To do this, you first have to enter your call number and PIN in the "User administration" menu (see Entering your own call number and PIN [ 25]). From the time it is commissioned, the IP phone checks repeatedly whether there is another device in the network with the same IP address and is therefore interfering with network access. This is indicated in the status line and the information line with IP address conflict. If this is the case, the terminal is not functional. Your system administrator must clear the error in the network. Instead of using the default gatekeeper you can select a gatekeeper when you log on [ 25]. If the automatic search does not find a gatekeeper (T3 IP only) The automatic search for a gatekeeper does not come up with anything. The display of your telephone has been displaying the message "...Searching Network..." for some time. However you now have the option of selecting a gatekeeper from the gatekeeper list, provided the list actually has any entries: Scroll to the Gatekeeper list menu item. Select the gatekeeper, e.g. GKxyz The search for the gatekeeper you specified now starts. After 10 seconds at most, a message appears in the display if the log-on has been successful. 24

25 Initial operation of your telephone Getting to know your telephone Entering your own phone number and PIN (T3 IP only) Scroll to status message Log on new user.... Enter extension number. Scroll to the PIN or SecPIN menu item.... Enter your PIN (up to 6 digits). The display then shows the message "Secure log on complete" or "Log on complete!". From now on you are also available under the entered call number (extension number) The Default setting for the PIN for an unencrypted communication (if "PIN" is queried) is "0000". Please ask your system administratior for the Default setting for the PIN for an encrypted communication (if "SecPIN" is queried). After your first log-on for secure communication you will be prompted in an information message to change your PIN. It is recommended to change the PIN immediately to prevent others who know the default setting of your PIN from logging on to another telephone with this call number. You can only ever be reached on one telephone under your call number (extension number). If you therefore log in to a second telephone number with PIN and extension number, you will then be available there under your call number (extension number) but no longer on the first telephone. Selecting the gatekeeper when logging in You can select a gatekeeper other than the standard gatekeeper when you log in. This requires your system administrator to have compiled a list of gatekeepers. The phone shows the log-on display. Scroll to status message Gatekeeper list. Confirm selection. Scroll to the desired gatekeeper, e.g. GK 2. Confirm selection. Now enter your own phone number and PIN as usual [ 25]. 25

26 Getting to know your telephone Initial operation of your telephone Selecting the language for the display and minimails Scroll to the status message Deutsch/English/Français/Italiano/Español/ Nederlands (T3) or D/GB/F/I/E/NL/H/SLO/PL/CZ/RU/TR (T3 IP). Select the desired language for display texts, e.g. English. Select the language for minimail texts, e.g. English. You can change the language at any time later. More information can be found in the section entitled Setting acoustics, contrast and language [ 160]. 26

27 Initial operation of your telephone Telephoning as usual Telephoning as usual Calling someone Answering calls Telephoning without receiver Making several connections Diverting calls Answering calls somewhere else (follow-me)*

28 Telephoning as usual Calling someone Calling someone You can use the telephone in the usual way both within your telephone system and outside it. Internal: Dial the desired extension number directly. External: Depending on the system, first dial the external line code, e.g. "0". With the destination keys, you can redial the last ten phone numbers dialled and also call frequently used phone numbers. You can have calls returned automatically within your telephone system when a busy line is free again. You can also switch off phone number and charge displays. You can cut into another call within your system, if you have something urgent to tell one of the participants. Calling within your telephone system... Enter the call number. Lift the handset. You can, of course, lift the receiver first and then dial the number. However, in this case you will not be able to correct an input error. If you do not want the caller to hear what is being said at your end, press the "Mute" key. Press this key again so the caller can hear you again. Calling outside your telephone system Enter external line code, e.g Enter the call number. Lift the handset. Making a call with a destination key Press the destination key for the desired subscriber. Lift the handset. Instructions for assigning a call number to a destination key can be found in the section entitled Assigning functions or phone numbers to keys [ 126] 28

29 Calling someone Telephoning as usual Automatic callback The internal number you dialled is free or busy: Press the "Callback" function key. Replace the handset. Your telephone rings as soon as the other line is free. Lift the handset. The other line is called automatically via the telephone system. Cancelling auto callback Press the "Callback" function key. Scroll to the Delete callback menu item. Callback request Callback request allows you to enter an explicit callback request in the participant s call list [ 55] whether his line is free or busy. The callback request is also entered in your redial list [ 53]. Dialled subscriber free or busy: Scroll to the Callback request menu item. Replace the handset. ends the connection; dialling a new number may be possible depending on the local setting. Deleting a callback request You can delete a callback request initiated by you in the redial list. This deletes the callback request from the call list of the desired participant. Press the "Redial" function key. Scroll to the desired entry. Press the "Clear" key. The selected entry starts flashing. Press again during flashing to confirm. 29

30 Telephoning as usual Calling someone Redialling a call number The number you called is busy. Scroll to the Automatic redial menu item. Replace the handset. The number is dialled up to nine times at intervals of 30 seconds. Automatic redialling is stopped if you press any key or pick up the handset. Automatic redial is stopped if you press any key or pick up the handset to perform some operation. After you have performed this operation, you will be asked whether you want automatic redialling to resume. Automatic redialling is cancelled when a call is accepted. No prompt will follow. Deactivating phone number and charge display During a call: Scroll to the Phone number display on/off menu item. The phone number and name of the other party are no longer displayed and the phone number is not saved in redial or the journal. The charge display is deactivated. However, the charges continue to be counted internally. Reactivating phone number and charge display Select the Call no. display on/off menu item again. Joining another call (cut-in)* You want to speak to a party whose line is busy: Scroll to the Cut-in menu item. All subscribers will hear a cut-in tone. You are now included in the conversation and can give the subscribers your message. Cutting in is only possible within your system and must be programmed for your telephone and the other telephone concerned. Please refer to your system administrator if necessary. 30

31 Calling someone Telephoning as usual Ending cut-in* Scroll to the End cut-in menu item. The cut-in can also be ended by pressing the "Esc" key or by simply hanging up. Using the T3 telephone outside the company network (SoHo)* With your T3 Comfort you can call via your company telecommunications system even when you are outside the company network. For this to be possible, your telephone must be connected to the public ISDN network via an ibus-k box. You will also need to log your telephone into the company system. This is done by simply pressing a key. All of the functions of your telecommunications system will then be usable via your telephone without restrictions. If you are no longer logged onto the company system you will still be able to take incoming calls but not make outgoing calls. Your call charges will be registered in the telecommunications system. Logging the T3 telephone onto the company telecommunications system Press "Log on / off" function key. The information message Logging-on started now appears. Once logging-on is completed, the status message Logged on appears and the LED in the function key comes on. If you have not assigned "Log on / off" to a function key, you can log on via the "Settings -> Keys" menu. Taking an incoming call does not automatically log you on. However you can log on while you are on the call. If you are logged on but do not make any connection with your company system for five minutes you will be logged off automatically. 31

32 Telephoning as usual Calling someone Logging the T3 telephone off the company telecommunications system Your telephone is in the idle state: Press "Log on / off" function key. The information message Logging-off started now appears. Once logging-off is completed, the status message Logged off appears and the LED in the function key goes out. If you are logged off and try to make a call or use a blocked function of your telephone, the message "Please log on" will be displayed. However, you cannot log off while you are on the call. Once you are logged off the partner display disappears. Remote telephoning using the system* You can call your telecommunications system from outside, e.g. to make expensive overseas calls via the system. The charges are then incurred by the system. This is possible from any telephone with DTMF suffix dialling. Dial the phone number of your telecommunications system, e.g , from the external telephone. Enter the source discrimination code for your system, e.g. 89. You will hear a dial tone as confirmation. If necessary, enter your PIN, e.g Enter the system s external line code and the phone number you want to call via the telecommunications system, e.g This number is dialled immediately. "Remote telephoning using the system" must be enabled by your system administrator. Your system administrator will also tell you the source discrimination code and whether a PIN is required. In many cases, you can only telephone through the system from certain pre-set telephones. Your system administrator will inform you of this. 32

33 Answering calls Telephoning as usual Answering calls You can lift the receiver and speak with the caller in the normal way. It is also possible to answer calls using the handsfree key and then to telephone with the receiver on-hook. If another subscriber within your system receives a call, you can divert the call to your phone (pick-up call). It is also possible to reset calls, rather than answer them immediately. This allows you to complete a process you have started (e.g. editing a phone book entry). When you receive a call Your telephone rings. The call is shown in the display. Lift the handset. Telephoning without the receiver: press the "Handsfree / monitoring" function key. Internal and external calls can be differentiated by the different ringing tones. More information may be found in the section entitled Tones for internal and external calls [ 222]. If you do not want the caller to hear what is being said at your end, press the "Mute" key. Press this key again so the caller can hear you again. When another telephone receives a call (Pick-up) Another telephone rings.... With your receiver on-hook, enter the number of the ringing telephone. Press the "Pick-up" key and wait until the call is signalled at your phone. Lift the handset. You can also set up a macro [ 135] if want to pick up calls for a particular phone. When this telephone rings, you will then be able to pick up the call by pressing a single key. If your telephone system is set accordingly, you have another option for picking up a call. All you have to do is enter a code. After lifting the receiver, enter "*6" (for example) for the Pick-up function and then dial the number of the ringing phone. You will then hear a special dial tone lasting about one second. The call is then directly transferred. Please refer to your system administrator if you have any questions. 33

34 Telephoning as usual Answering calls Putting a call on hold You receive a call but want to finish what you re doing on your telephone first. Scroll to the Put on hold menu item. You can now continue with your operating procedure. The ringing tone is turned off, the call LED continues to flash. After completion of the operating procedure, the ringing tone sounds again and you can answer the call. 34

35 Telephoning as usual Telephoning without receiver Telephoning without receiver The Monitoring function (you and anyone else in the room can hear your call partner via the loudspeaker) and Handsfree function (your call partner is heard the loudspeaker and you can speak to him using the built-in microphone) can be operated using the "Handsfree / monitoring" function key. Pressing the "Handsfree / monitoring" function key before the call is connected means that handsfree mode is activated. If you press the "Handsfree / monitoring" function key during a call, this activates monitoring only. Pressing the function key again puts you into handsfree mode. You can see whether "Monitoring" or "Handsfree" is enabled from the status of the LED: LED on: monitoring (loudspeaker is on) LED flashes: handsfree (loudspeaker and handsfree microphone are on) LED off: loudspeaker and handsfree microphone are off Listening to your call partner over the loudspeaker (monitoring) While telephoning with the handset off-hook: Press the "Handsfree / monitoring" function key (LED on). You are now in monitoring mode and can hear the other party via the loudspeaker. The loudspeaker volume can be set by using the keys and. If you press "Handsfree / monitoring" again, you will be switched to handsfree mode (LED flashes). Pressing the key once again deactivates the handsfree microphone and the loudspeaker (LED off). However you can continue the conversation over the receiver. Making a call with the receiver on-hook (handsfree)... Enter the call number. Press the "Handsfree / monitoring" function key (LED flashes). When the desired party answers, you can hear him over the loudspeaker and also, if the receiver is on-hook, talk to him. If you want to end the call, press the "Handsfree / monitoring" function key again. Continuing a call in handsfree mode when the handset is off-hook During a call: Press the "Handsfree / monitoring" function key twice (LED flashes). Replace the handset. You can hear the other person over the loudspeaker and you can also talk to him with the receiver on-hook. 35

36 Telephoning as usual Telephoning without receiver Handsfree - continuing the call using the receiver During a handsfree call: Lift handset (LED off). Handsfree - ending a call During a handsfree call: Press the "Handsfree / monitoring" function key (LED goes out). 36

37 Making several connections Telephoning as usual Making several connections You can also accept another call while you are already on the phone ( second call [ 140]). You can speak to several parties alternately and switch back and forth between them as you wish. You can speak with two callers simultaneously (conference). Forwarding additional callers Now you want to forward the additional caller, to number 1234, for example: Press the "Refer-back" function key. Enter the number of the extension you want to connect him to, in this example When that extension answers you can announce the caller. The first party is waiting. Scroll to the Transfer to... menu item. When the called extension answers, you can also put the first caller through simply by hanging up. If the called extension does not answer, you can return to the first caller by pressing "Esc". Answering an additional call (second call) Someone calls you while you are on another call, e.g. from : Scroll to the Call from menu item. You are connected to the second caller. The first caller is now on hold and cannot hear your other conversation. If you want to end the existing call because you have a second call: press the "Esc" key 37

38 Telephoning as usual Making several connections Consultation during a call (Refer-back) During a call: Press the "Refer-back" function key. The other party is on hold.... Enter the number you wish to refer back to. You can also start the refer-back call under the menu item "New call to...". Speaking to parties alternately You want to speak to a participant in a call (e.g ) who is on hold: Scroll to the back to menu item. Forwarding additional callers Someone calls you while you are on another call, e.g. from : Scroll to the Call from menu item. You are connected to the second caller. The first caller is now on hold and cannot hear your other conversation. Now you want to forward the second caller, e.g. to number 1234: Press the "Refer-back" function key. Enter the number of the extension you want to connect him to, in this example You can now announce the caller. The first party is waiting. Scroll to the Transfer to menu item. 38

39 Making several connections Telephoning as usual Three-way conference You can set up a conference with a maximum of two callers. If the "Multiple conference" feature has not been enabled in your telephone system, you can always work with a three-way conference. If the "Multiple conference" feature has been enabled, then you can involve up to seven subscribers in a conference (multiple conference). Also refer tomultiple conference" [ 41]. Conference operation - adding a party to a call During a call: Scroll to the Conference with... menu item.... Enter number of the second conference participant. When you are connected with the subscriber, you can immediately hold a three-party conference. The third subscriber whom you are calling does not answer: press the "Esc" key to switch back to the first party. Conference operation - adding a party to a call using refer-back During a call (e.g. with ): Press the "Refer-back" function key. The other party is on hold.... Enter number of the second conference participant. When you are connected to this subscriber, you can initiate the conference. Scroll to the Conference with menu item. The third subscriber whom you are calling does not answer: press the "Esc" key to switch back to the first party. You can also assign a "Conference" function key. More detailed information on setting up function keys can be found in the section entitled Assigning functions or phone numbers to keys [ 126]. It is not possible to have a conference between a call waiting (second call) and the first party. 39

40 Telephoning as usual Making several connections Speaking with just one conference party You want, for example, to remove the conference party with call number from the conference in order to be able to speak with the other conference party on his own: Scroll to the from conference menu item. You can now speak one-to-one with the desired subscriber. If you want to speak to both again, select the Conference with menu item. Connecting conference partners with each other During the conference: Scroll to the Transfer to... menu item. You can also connect the two conference parties with each another by replacing the receiver. Ending the conference During the conference: Press "ESC". There is no longer a connection between the conference parties. 40

41 Making several connections Telephoning as usual Multiple conference Operation not guaranteed, could not be checked. Multiple conference allows a subscriber to set up a conference with up to seven other subscribers. The subscriber who is responsible for initiating the conference is the controller. If a multiple conference cannot be activated from the terminal or telephone system, then a three-way conference is set up automatically from the terminal. The conditions are described in Three-way conference [ 39]. Conference controller The conference controller can call each of the conference participants individually using the refer-back function. When the connection has been established, the controller can then connect them into the conference. Alternatively, the controller can have several subscribers on hold first and then connect the waiting connections into the conference one after another. The controller can also call a subscriber by refer-back by selecting the Conference with... line. Once the subscriber answers the call, he is automatically included in the conference. If the controller receives calls during the multiple conference, he can include these in conference by selecting Conference with... once a connection has been established. The controller can view the participants and their status in the List of all conf. users. He can disconnect subscribers from the multiple conference using the List of all conf. users. The controller cannot transfer calls during a multiple conference. The controller cannot cut in on calls during a multiple conference. The controller can have one connection on hold, or eight if Hold/Retrieve is enabled. Only the controller can see the participants of the multiple conference in the List of all conf. users. Only "Conference" is shown on the displays of passive participants. 41

42 Telephoning as usual Making several connections List of all confer. users The conference controller has a List of all confer. users at his disposal in order to manage the multiple conference. When the third participant in the conference is added, the List of all confer. users menu item appears automatically. The List of all confer. users shows the number of conference participants and the name, number and status of each. There are three possible status values: No details: the subscriber is participating in the conference "Hourglass": the subscriber is on hold, if the subscriber initiated a refer-back for example "!": the subscriber is taking part in the conference on behalf of the previous subscriber. The controller can disconnect a participant from the conference in the list. Scroll to the desired entry. Press the "Clear" key. The selected entry starts flashing. While it is flashing, press again or press. If there are only three participants in the multiple conference, the display is almost identical to the display of a three-way conference. The List of all confer. users menu item is not available because the conference participants are shown in the header, the same as during a three-way conference. Adding a participant During a call: Scroll to the Conference with... menu item. The multiple conference is put on hold.... Enter the number of the conference participant. When you are connected with the participant, he is added to the conference immediately and multiple conference is reactivated. If the subscriber you are calling does not answer, Press the "Esc" key to switch back. The selection line is only available if more participants can be added to the conference. 42

43 Telephoning as usual Making several connections Adding a participant by refer-back During a call: Press the "Refer-back" function key. The multiple conference is put on hold.... Enter the call number of the next conference participant. Once you are connected with this participant, you can add him to the conference. Scroll to the Conference with... menu item. The participant is added to the existing conference and the multiple conference is reactivated. Switching to waiting subscribers There are several refer-backs waiting: Scroll to the appropriate refer-back back to.... You are now reconnected with the desired subscriber. You can disconnect this connection with "Esc" add this connection to the multiple conference by selecting Conference with.... If the waiting subscriber is a multiple conference, it is possible to switch back to the conference by selecting Back to conference. The original caller is put back on hold. Calls during a multiple conference Calls that the controller receives during a multiple conference are displayed normally. The multiple conference is put on hold while the controller answers the call. If the Hold/Retr is activated, the controller can include this connection in the multiple conference. Scroll to the Conference with... menu item. Adding the call is linked to the number of conference participants. 43

44 Telephoning as usual Making several connections Disconnecting participants from the conference The conference controller has three ways of disconnecting a caller. If the conference has more than two conference participants, he uses the List of all confer. users. In the case of a three-way conference: Scroll to the out of conf... menu item. The subscriber is removed from the conference. Transferring a multiple conference If the multiple conference consists of a total of three participants, then the controller can transfer the conference to the participants by selecting the Transfer to... menu line. The conference controller can leave the multiple conference without ending it. Scroll to the Transfer conference... menu item. The controller s own connection is disconnected from the multiple conference. The multiple conference now continues without a controller at the original controller s responsibility. Ending a multiple conference The conference controller can end the multiple conference as follows: Hold/Retrieve locked/disabled Hang up. This disconnects the controller. The conference continues without a controller at the responsibility of the original controller. Telephone returns to the idle state. Hold/Retrieve free/enabled Hang up. All connections in the multiple conference are disconnected. Pressing "Esc" disconnects all connections, ending the multiple conference. Dialling a new number may be possible, depending on local setting. 44

45 Telephoning as usual Making several connections Passive conference participant The passive conference participant is added to the multiple conference by the conference controller. The header of the passive conference participant s display indicates "Conference". He can: not set up any more conferences. enter his connection in the queue by refer-back and then switch back to the conference. transfer his conference connection to another subscriber by refer-back. end his participation in the conference. Only the conference controller can see the conference participants in the List of all confer. users [ 42] conf. users. Passive conference participant - refer-back The passive participant in a multiple conference can enter his participation in the queue using "refer-back". The controller is made aware of this. In addition, the passive participant can also bring in another participant in his place in the conference. This is indicated to the conference controller in the List of all confer. users. Press the "Refer-back" function key.... Enter the number of the new conference participant. You can transfer the conference once you are connected to this subscriber. The "Refer-back" key is locked for passive participants in a three-way conference. Passive conference participant - Ending participation The passive participant in a multiple conference can end participation as follows: Replace the handset. The participant is disconnected from the conference Telephone returns to the idle state. or The participant is disconnected from the conference. Dialling a new number may be possible, depending on local setting. 45

46 Telephoning as usual Diverting calls Diverting calls You can divert your calls to another line. You can also activate an additional call diversion destination to divert calls only when your line is busy. You also have the option of setting up call diversion so that it kicks in after a certain period of time. In this case, you can set your telephone so that internal or external calls are only forwarded to the set destination after, for examples, three rings. You can therefore decide whether to answer the call or not. In the call diversion menu, you can also set up your telephone so that it and another telephone both ring at the same time when there is a call (double call). If voic is connected to your system, you can have your calls diverted there. Callers can then leave messages for you as if they were speaking to an answering machine. A particularly convenient way to set up a call diversion is to use a macro. [ 135]. You can then enable or disable this call diversion by pressing a single key. Diverting all calls for your telephone 46 Press the "Call diversion" function key. Scroll to the to: menu item. Enter the phone number to which you want to divert the calls, e.g. to The call diversion is now activated. The status message DIV to 1234 appears in the display and the LED lights up. Diverting calls if your line is busy* Press the "Call diversion" function key. Scroll to the on busy: menu item. Enter the internal phone number to which you want to divert the calls, e.g. to The call diversion is now activated. The status message Call div. on busy to 1234 appears in the display. Diverting internal calls after a certain amount of time* Press the "Call diversion" function key. Scroll to the Int.after time: menu item. Enter the internal phone number to which you want to divert the internal calls after the set period of time, e.g. to The call diversion is now activated. The status indication Delayed internal call div. to 1234.

47 Diverting calls Telephoning as usual Diverting external calls after a certain amount of time* Press the "Call diversion" function key. Scroll to the Ext.aft.time: menu item. Enter the internal phone number to which you want to divert the external calls after the set period of time, e.g. to The call diversion is now activated. The status indication Delayed internal call div. to Setting up and activating the double-call destination* Press the "Call diversion" function key. Scroll to the Double Call: menu item. Enter the internal phone number of your double call destination. Double call is now activated. The message Double call to 1234 appears in the display. disable call diversion Press the "Call diversion" function key. Select active call diversion (marked by "on"), e.g. to: 1234 (on) The call diversion is now deactivated. You can now select even the active call diversion in the display and then deactivate it, as described above. 47

48 Telephoning as usual Diverting calls Changing call diversion remotely* You can call your telecommunications system from outside to set up or change a call diversion for your telephone or for other telephones. This is possible from any telephone with DTMF suffix dialling. Select the subscribers whose call diversion you want to change: Dial the phone number of your telecommunications system, e.g , from the external telephone. Enter the source discrimination code for your system, e.g. 89. You will hear a dial tone as confirmation. Enter the phone number of the subscriber for whom you want to change the call diversion, e.g Enter your PIN, e.g Now you can set up, change or deactivate the call diversion: Setting up or changing the call diversion: Enter codes for "Activate follow-me", e.g. star, 14. Enter the system s external line code and the phone number to which you want to divert calls, e.g As confirmation, an acknowledgement tone sounds after a short time. Deactivating the call diversion: Enter the code for "deactivate follow-me", e.g. hash, 14. "Changing call diversion remotely" must be enabled by your system administrator. Your system administrator will also tell you the source discrimination code and whether a PIN is required. In some cases, you can only set up the call diversion from certain pre-set telephones. Your system administrator will inform you of this. 48

49 Telephoning as usual Diverting calls Automatic call diversion By granting appropriate authorisation, your system administrator can allow users to activate call diversion at a certain time and then deactivate this call diversion at a later point in time. Two destination numbers with different time slots can be programmed. The Call diversion menu receives the following extra menu items: Automatic 1 Automatic 2 Set automatic call diversion Authorisation is granted by your system administrator. Automatic call diversion can override a call diversion that was set up manually. The status of the manual call diversion is indicated by an hourglass. Once the automatic call diversion has finished, the manual call diversion becomes active again. A follow me that was activated before the automatic start time is not reactivated after the stop time. If a call diversion with a time slot that contains the current time is switched on, then the call diversion is activated immediately. If a call diversion with a time slot that contains the current time is switched off, then the call diversion is deactivated immediately. An automatic call diversion is controlled by times and weekdays. "Call diversion on busy", "Delayed call diversion" and "Double Call" cannot be controlled using time slots. Set automatic call diversion Set up the time slots for the automatic call diversion. This does not switch on or activate the call diversion. You do this with the Activate automatic menu item. Press the "Call diversion" function key. Scroll to the Set automatic menu item. Scroll to StartTime. Scroll to Stop time. Scroll to Weekday. Enter the phone number to which you want to divert the calls, e.g. to Enter the start time, e.g., 12:00. Enter the end time, e.g., 14:00. Select pattern e.g., Mon-Fri. Once you activate the automatic call diversion, Automatic 1 will start Mondays to Friday from 12 pm to 2 pm. 49

50 Telephoning as usual Diverting calls Configure a second automatic call diversion if necessary. Press several times. You then return to the next higher menu level or to the idle display. This menu item will only be displayed if you have the corresponding authorisation. If you set up two automatic call diversions, the start and stop times can be nested within each other. Automatic 1/ Automatic 2 Press the "Call diversion" function key. Scroll to the Automatic 1 or Automatic 2 menu item. The call diversion window will be switched on. This is indicated in the call diversion status display by a check mark in front of the call diversion status. The call diversion status indicates whether the call diversion is currently active. This menu item is only displayed if authorisation has been granted by your system administrator. 50

51 Answering calls somewhere else (follow-me)* Telephoning as usual Answering calls somewhere else (follow-me)* You can also use another telephone to set up a call diversion to your own phone. You need to prepare this function on your own telephone first. The follow-me function is set, activated and deactivated by means of particular codes. Please ask your system administrator for the codes which are valid for you. Preparing follow-me on your own telephone Lift the handset. Press the "star" key and enter the code, e.g. "13". Replace the handset. Activating follow-me at a different telephone At another phone: Lift the handset. Press the "star" key and enter the code, e.g. "14".... Dial your own phone number. Replace the handset. Incoming calls to your telephone are then diverted to the other phone. Switching off follow-me on your own telephone Lift the handset. Press the "hash" key and enter the code, e.g. "13". Replace the handset. Switching on follow-me at a different telephone At another phone: Lift the handset. Press the "hash" key and enter the code, e.g. "14".... Dial your own phone number. Replace the handset. 51

52 Telephoning with ease Answering calls somewhere else (follow-me)* Telephoning with ease Editing the redial list Editing the call list Editing the journal Using the phone book Requesting messages Viewing charges Setting reminders (appointments) Sending and receiving text Locking the telephone

53 Telephoning with ease Editing the redial list Editing the redial list The redial list can contain up to 30 entries. Up to ten of these are reserved for the most recently dialled numbers. The system administrator can however change the number of entries. The last number dialled is at the top of the list. The remaining entries are generated by callback request. A separate entry appears in the redial list for every callback request you initiate. You can dial the individual entries, delete them or relocate them to the phone book. Symbols in the redial list An entry in the redial list could look like this: >> :30 3 Redial Redial with callback request Name/number of the person called Date and time of last call Pressing the key opens a detailed display of the list entry. Dialling an entry from the redial list Press the "Redial" function key. Scroll to the desired number, e.g Lift the handset. You can also select the desired entry straightaway with "OK": the connection can then be made using "Select entry". When you do this, your telephone will automatically switch to handsfree. 53

54 Telephoning with ease Editing the redial list Deleting an entry Press the "Redial" function key. Scroll to the desired entry, e.g Press the "Clear" key. The selected entry starts flashing. Press "Clear" again during flashing to confirm. You can also select the desired entry straight away with "OK", and then select "Delete entry". The selected entry can also be deleted by pressing the "OK" key after pressing "Clear". If a redial with callback request is deleted, then the corresponding entry is also deleted in the call list of the person you want to call back. Deleting all entries Press the "Redial" function key. Scroll to the Delete all entries menu item. The selected menu item starts flashing. Press again during flashing to confirm. If a redial with callback request is deleted, then the corresponding entry is also deleted in the call list of the person you want to call back. Transferring an entry to the phone book Press the "Redial" function key. Scroll to the desired entry, e.g Scroll to the Transfer entry to phone book menu item. The entry can then be edited in the phone book [ 60]. 54

55 Telephoning with ease Editing the call list Editing the call list Unanswered calls are saved in the call list with their date and time. The LED next to the "Call list" function key then goes on. You can display this list at any time and return calls to the subscribers entered in it. The list contains the 30 most recent entries. The LED next to the "Call list" function key lights up as long as there are still calls with a callback request in the list. Symbols in the call list An entry in the call list might look like this: pictogram :30 3! Calls with callback request Call Number of the caller Date and time of last call 3 Number of calls from the subscriber or VIP Call from VIP number! Call not yet viewed If a call list entry is a VIP call, "VIP" is displayed instead of the number of calls from the "VIP" subscriber. 55

56 Telephoning with ease Editing the call list Dialling an entry from the call list Press the "Call list" function key. Scroll to the desired entry, e.g Pick up the handset. You can also select the desired entry first with "OK" and then establish the connection with "Select entry". Your telephone automatically switches to handsfree mode. If you call back a caller from the call list and a connection is made, the entry in the call list is deleted automatically. If both the name and number of the caller are stored in the phone book, the name of the caller is displayed in the call list instead of the number. The LED next to the "Call list" function key lights up as long as there are still calls with a callback request in the list.. If there are no callback requests, the LED next to the "Call list" function key stays lit until you have scrolled through all new entries. Deleting an entry Press the "Call list" function key. Scroll to the desired entry, e.g Press the "Clear" key. The selected entry starts flashing. Press again during flashing to confirm. You can also select the desired entry straight away with "OK", and then select "Delete entry". If you call back a caller from the call list and a connection is made, the entry in the call list is deleted automatically. The LED next to the "Call list" function key lights up as long as there are still calls with a callback request in the list.. If there are no callback requests, the LED next to the "Call list" function key stays lit until you have scrolled through all new entries. The selected entry can also be deleted by pressing the "OK" key after pressing "Clear". 56

57 Editing the call list Telephoning with ease Deleting all entries Press the "Call list" function key. Scroll to the Delete all entries menu item. The selected menu item starts flashing. Press again during flashing to confirm. Deleting an entry with callback request deletes it in the call list only. The entry remains in the redial list of the subscriber with the callback request. Transferring an entry to the phone book Press the "Call list" function key. Scroll to the desired entry, e.g Scroll to the Transfer entry to phone book menu item. The entry can then be edited in the phone book [ 60]. 57

58 Telephoning with ease Editing the journal Editing the journal The journal provides you with an overview of all of your telephone activities. It integrates the call list (max. 30 entries) and the redial list (max. 10 entries), which can each be called up individually using the menu or function keys. The journal also displays the call numbers of subscribers (max. 10 entries) who have called you and with whom you have spoken. The relevant symbol allows you to identify what type a particular entry is. The most recent entry is at the top of the list. You can selectively request individual call numbers and, if necessary, dial them. You can easily transfer phone numbers from the journal into your phone book. Symbols in the journal You can tell the type of entry in the journal by means of the symbols: Calls you have not answered Calls with callback request you have not answered Calls you have answered Call numbers you dialled last Call numbers with callback request that you dialled last. The date and time are also displayed for each entry. Additional symbols are displayed for entries of calls that were not answered. You can find out what these symbols mean in the subsection Symbols in the call list [ 55]. Dialling an entry from the journal Press the "Journal" function key. Scroll to the desired number, e.g Lift the handset. You can also select the desired entry straightaway with OK: the connection can then be made using "Select entry". When you do this, your telephone will automatically switch to handsfree. 58

59 Editing the journal Telephoning with ease Deleting an entry Press the "Journal" function key. Scroll to the desired entry, e.g Press the "Clear" key. The marked entry starts flashing. Press the "Clear" key again during flashing to confirm. You can also select the desired entry straightaway with OK, and then select "Delete entry". The selected entry can also be deleted by pressing the OK key after pressing "Clear". Deleting all entries Press the "Journal" function key. Scroll to the Delete all entries menu item. The marked menu item starts flashing. Press again during flashing to confirm. Transferring an entry to the phone book Press the "Journal" function key. Scroll to the desired entry, e.g Scroll to the Reallocate entry to phone book menu item. The entry can then be edited in the phone book [ 60]. Viewing audio data (T3 IP only) The journal also contains the audio data for every call entered there (this is information about the voice quality during the call). Press the "Journal" function key. Scroll to the desired entry, e.g Scroll to the Audio data menu item. You will now see some parameters relating to voice quality during this connection. 59

60 Telephoning with ease Using the phone book Using the phone book Your telephone has a personal phone book. In it you can store up to 267 phone numbers with their associated names, which will only be available on your telephone. You can then dial these numbers quickly and easily. You can modify your individual phone book entries yourself. If you are authorised to access the central phone book, you can also find and dial numbers stored there. Entries in the Redial list [ 54], call list [ 57] and journal [ 59] can be saved in a simple manner to the phone book. Pressing an alpha key opens the phone book. Creating a new entry in the phone book Press the "Phone book" function key. Scroll to the Create new entry menu item. Confirm your selection and enter the desired data. Scroll to the Save entry menu item. With the Ringing tone menu item you can define a melody [ 223] as a ring tone. Selecting an entry from the phone book Press the "Phone book" function key. Scroll to the desired entry, e.g. Monica Lift the handset. You can also select the desired entry first with "OK" and then establish the connection with "Select entry". Your telephone automatically switches to handsfree mode. To go to the desired entry more quickly, you can also enter one or more of the first letters of the name. You can also search for a name or phone number by using an asterisk * as a wild card (as you can on your PC). If you enter "*mobile", for example, all entries which include the string "mobile" are displayed. 60

61 Using the phone book Telephoning with ease Editing entries in the phone book Press the "Phone book" function key. Scroll to the desired entry, e.g. Monica You can now edit the entry. Scroll to the Save entry menu item. To go to the desired entry more quickly, you can also enter one or more of the first letters of the name. You can also search for a name or phone number by using an asterisk * as a wild card (as you can on your PC). If you enter "*mobile", for example, all entries which include the string "mobile" are displayed. With the Ringing tone menu item you can define a melody as a ring tone. Saving an phone book entry to a destination key Press the "Phone book" function key. Scroll to the desired entry, e.g. Monica Scroll to the Save to destination key menu item. The destination is saved by pressing a destination/dss key. If a melody has been assigned to the phone book entry, it will not be transferred to the destination key. 61

62 Telephoning with ease Using the phone book Deleting an entry Press the "Phone book" function key. Scroll to the desired entry, e.g. Monica Press the "Clear" key. The selected entry starts flashing. Press the "Clear" key again during flashing to confirm. You can also select the desired entry straight away with "OK", and then select "Delete entry". The selected entry can also be deleted by pressing the "OK" key after pressing "Clear". To go to the desired entry more quickly, you can also enter one or more of the first letters of the name. You can also search for a name or phone number by using an asterisk * as a wild card (as you can on your PC). If you enter "*mobile", for example, all entries which include the string "mobile" are displayed. Dialling an entry from the central phone book* Press the "Phone book" function key. Scroll to the Search main phone book menu item. Enter one or more of the first letters of the name. Scroll to the desired entry, e.g. Wagner Pick up the handset. You can also select the desired entry first with "OK" and then establish the connection with "Select entry". Your telephone automatically switches to handsfree mode. You can also search for a name or phone number by using an asterisk * as a wild card (as you can on your PC). If you enter "*mobile", for example, all entries which include the string "mobile" are displayed. 62

63 Using the phone book Telephoning with ease Saving an entry from the central phone book in the local phone book* Press the "Phone book" function key. Scroll to the Search main phone book menu item. Enter one or more of the first letters of the name. Scroll to the desired entry, e.g., Scroll to the Save in local phone book menu item. Saving an entry from the central phone book to a destination* Press the "Phone book" function key. Scroll to the Search main phone book menu item. Enter one or more of the first letters of the name. Scroll to the desired entry, e.g., Scroll to the Save to destination key menu item. The destination is saved by pressing a destination/dss key. 63

64 Telephoning with ease Requesting messages Requesting messages If your system is connected to voic , callers can leave messages for you in a similar way to an answering machine. You can call to request these voice messages. It is also possible to receive conventional text messages from a server. Whether the LED next to the Message function key signals voice or text messages depends on the voic used. You can obtain more details from your system administrator. Diverting calls to voic Press the "Call diversion" function key. Scroll to the to: menu item Enter the internal phone number set up for voic on your system, e.g. The call diversion is now activated. The status message DIV to 4321 appears in the display and the LED lights up. Listening to voice messages* The LED next to the Message function key lights up: Press the "Message" function key. Scroll to the desired entry, e.g. Voic Your telephone automatically switches to handsfree and dials the voic number. You are then guided through the operation of the voic . Deactivating call diversion to voic Press the "Call diversion" function key. Select active call diversion to voic (marked by "on"), e.g. to: 4321 (on) The call diversion is now deactivated. 64

65 Requesting messages Telephoning with ease Deleting a message* The LED next to the Message function key lights up: Press the "Message" function key. Scroll to the desired entry, e.g. Voic Press "Clear". The marked entry starts flashing. Press "Clear" again during flashing to confirm. The selected entry can also be deleted by pressing the "OK" key after pressing "Clear". Deleting all messages* Press the "Message" function key. Scroll to the Delete all messages menu item. The marked menu item starts flashing. Press again during flashing to confirm. 65

66 Telephoning with ease Viewing charges Viewing charges All call charges incurred since the last reset are stored and totalled in your telephone system. You can view the charges for your last four calls and delete the displays. You can also have the current charges displayed during a call in units or in your local currency. Your telephone system can also separately meter and bill the call charges for single projects or private calls. Viewing the charge display Press the "Menu" function key. Scroll to the Charges menu item. Delete call charges Press the "Menu" function key. Scroll to the Charges menu item. Scroll to the Delete single counter menu item. The charges for the individual call is cleared. You can also clear each individual entry by pressing the "Clear" key twice. If you also want to clear the total for all calls, you must have this function enabled by your system administrator. Switching the charge display to units Press the "Menu" function key. Scroll to the Charges menu item. Scroll to the Charges display (amount) menu item. Scroll to the Units menu item. 66

67 Viewing charges Telephoning with ease Determining call charges for private calls and projects* You want to dial a call number with a project PIN or private PIN. Enter the external line code that is set up in your telephone system for dialling with a project or private code, e.g. "1". This external line code may have 1 to 5 digits. Enter the code that is set up in your telephone system for private calls or the relevant project, e.g. "3433". This code may have 1 to 12 digits.... Enter the desired phone number. Lift the handset. The charges for this call are now recorded and posted in the system with the appropriate project or private code. For security reasons, the code is not shown in the display or in the redial list or journal. The number with the code cannot be transferred to the phone book. If you would like to call back a phone number from the call list or the journal with a project code, you have to manually enter the external line code and project code in the call list or journal display. 67

68 Telephoning with ease Setting reminders (appointments) Setting reminders (appointments) You can set your telephone to remind you of important appointments. You can enter and be reminded of up to 10 appointments. You can specify whether you wish to be reminded once or every day. When the time of the appointment arrives, a signal tone sounds and the message you have entered for the appointment appears in the display. You can selectively delete appointments you have entered. Entering a new appointment Press the "Appointments" function key. Scroll to the Enter new appointment menu item. Confirm your selection and enter the desired appointment data and text. Scroll to the One-off appointment or Daily appointment menu item. The message Appointment enabled appears in the idle display. In the "Call number" field, you can also enter the number of a party you would like to speak to after the appointment message appears. You can also dial this call number at any time using the Select entry menu item. The maximum text length is 26 characters. Viewing an appointment Press the "Appointments" function key. The existing appointments are shown. Appointment message At the relevant time, the signal tone sounds and the appointment message appears on the display. Press the ESC key to turn off the signal tone. The message Appointment expired now appears in the idle display. If you specified a call number when entering the appointment, it is shown in the display after acknowledgement of the appointment signal. You then only need to lift the receiver or press the "Handsfree / monitoring" function key to call the subscriber with that phone number. You can also dial this call number at any time using the Dial entry menu item. The "Appointment expired" message remains in the display until you have scrolled through all the expired entries (marked with "!") in the "Appointments" menu. 68

69 Setting reminders (appointments) Telephoning with ease Cancelling an appointment Press the "Appointments" function key. Scroll to the desired appointment, e.g :00 Meeting (on). Scroll to the Cancel appointment menu item. Deleting an appointment Press the "Appointments" function key. Scroll to the desired appointment, e.g :00 Meeting (on). Press the "Clear" key. The marked appointment starts flashing. Press Clear again during flashing to confirm. The selected entry can also be deleted by pressing the OK key after pressing "Clear". 69

70 Telephoning with ease Sending and receiving text Sending and receiving text You can send short text messages to one or more recipients. In total, 10 texts are available to you: 7 prepared texts, which you can change or add to, 3 texts, which you can enter yourself. You can also receive text messages. The mailbox is a call list for text messages. Your callers can leave up to 10 short minimails here. The telephone shows you in the display if you have received a new minimail. Selecting and sending a prepared text message Press the "Menu" function key. Scroll to the Messages menu item. Scroll to the Send minimail menu item. Scroll to the desired entry, e.g. Meeting 00: If necessary, add to the entry - for example, enter the date and time. Confirm the entry. Scroll to a line with no phone number, e.g. Recipient 2: (off). This step can be omitted if you are entering a phone number for the first time. This step can be omitted if you are entering a phone number for the first time.... Enter the phone number of the desired subscriber, e.g Scroll to the Recipient on menu item. Scroll to the Send minimail to selected users menu item. You can see in the display whether or not the message has been successfully sent: " ":The message is on its way. " ": The message has arrived. "-": The subscriber was not available. 70 You can set the language you want for the prepared minimail texts. The languages available are English, German, French and Italian. More information may be found in the section entitled Setting audio, contrast and language [ 160].

71 Sending and receiving text Telephoning with ease Creating and sending your own text message Press the "Menu" function key. Scroll to the Messages menu item. Scroll to the Send minimail menu item. Scroll to the desired entry, e.g. Minimail 1 and then input the text you want to use (maximum length: 23 characters). Confirm the input. Scroll to a line with no phone number, e.g. Recipient 2: (off). This step can be omitted if you are entering a phone number for the first time. This step can be omitted if you are entering a phone number for the first time.... Enter the phone number of the desired subscriber, e.g Scroll to the Recipient on menu item. Scroll to the Send minimail to selected users menu item. You can see in the display whether or not the message has been successfully sent: " ":The message is on its way. " ": The message has arrived. "-": The subscriber was not available. 71

72 Telephoning with ease Sending and receiving text Sending a text message to all subscribers Press the "Menu" function key. Scroll to the Messages menu item. Scroll to the Send minimail menu item. Scroll to the desired entry.... If necessary, add to the entry - for example, enter the date and time. Confirm the entry and then enter the phone numbers of the desired subscribers. Scroll to the Send minimail to all users menu item. You can see in the display whether or not the message has been successfully sent: " ":The message is on its way. " ": The message has arrived. "-": The subscriber was not available. Viewing and deleting received text messages The status message Text message appears in the idle display: Scroll to status message Text message. Scroll to the desired text message, e.g. Meeting 14: This step can be omitted if you only have one text message. This step can be omitted if you only have one text message. Scroll to the Delete entry menu item. Even if you have not received any new messages, you can view the mailbox at any time. To do this, select the "View mailbox" menu item in the "Messages" menu. 72

73 Telephoning with ease Locking the telephone Locking the telephone You can protect your telephone against unauthorized use by locking it with a PIN (Personal Identification Number). You can enter this PIN yourself and also change it at any time. The following functions are still available when the phone is locked: Answering calls Dialling internal call numbers Emergency call numbers [ 147] Dialling Activating and deactivating call diversions Changing the PIN (Personal Identification Number) Press the "Lock" function key. Scroll to the Change PIN menu item.... Enter the current PIN (default setting: 0000; see also below) Scroll to the New PIN menu item.... Enter the new PIN. Scroll to the Reenter PIN menu item.... Enter the new PIN again to confirm. Scroll to the Save PIN menu item. If central locking happens to be enabled in the system, the default setting may also be "00000" (if five-digit) or "000000" (if six-digit). Please contact your system administrator if you have any questions. The locking PIN is identical to the PIN for logging on to the IP phone [ 168]. The PIN to be entered may have four to six digits. The first digit of the PIN may not be 0 or 1. The PIN must not be identical with your call number. In case you have forgotten your PIN please contact your system administrator. 73

74 Telephoning with ease Locking the telephone Locking the telephone Press the "Lock" function key. Scroll to the Lock telephone menu item. You can only lock the phone if you have changed the default PIN. Unlocking the telephone In the idle display: Scroll to the status message Telephone locked.... Enter the current PIN. Confirm the input. If you enter the wrong PIN three times in succession, the telephone will be blocked for 15 minutes. The PIN to be entered may have four to six digits. Please refer to your system administrator if you have any questions. Automatic lock The automatic lock can be activated or deactivated. Press the "Menu" function key. Scroll to the Lock menu item. Scroll to the Automatic locking menu item. Scroll to the desired setting. This lock function is only put into effect after the phone has returned to idle (where applicable). Automatic locking is not applied if the phone has already been locked. If Automatic locking has been activated, the phone will be locked every day at the same time. 74

75 Locking the telephone Telephoning with ease Lock at Press the "Menu" function key. Scroll to the Lock menu item. Scroll to the Lock at menu item. The cursor will flash under the first number where you can enter the hour (tens place). You can enter the following: 0, 1, 2. Afterwards, you can specify the ones place for the hour and then the minutes. The time can only be changed if the automatic locking function has been deactivated. 75

76 Telephoning with partners* Locking the telephone Telephoning with partners* Setting up partner names Information about partners on display keys Information about partners on function keys Calling partners Answering a call for a partner Assigning partners to another key Masking partner keys Activating partner beep Assigning partners to DSS module* Diversion to partner Extending a partner group* Reducing a partner group* Restricting partner signalling* Unlocking partner signalling* Assigning a line as the executive line Setting up a connection for partners Filtering Your system administrator can link up to 16 telephones in your system into a partner group. The display tells you what each partner is doing. You can set up your telephone so that you hear a short tone when one of your partners is called (partner beep). You can also set up and, if required, delete several partner diversions just by pressing a few keys. To do this, the "Deputy key" function key must be set up. 76

77 Setting up partner names Telephoning with partners* Setting up partner names Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Adapt my partners menu item. Scroll to the Set partner name menu item. Scroll to the partner phone number to which you want to assign a name. You can now assign the associated name to the selected phone number. Two fields are available for this purpose. In the "Long name" field, you can enter up to seven letters. If no partner call diversion is set up, this text then appears in the display. However, if a call diversion to the partner or from the partner is set up, then the text that appears in the display is what you have entered in the "Short name" field (up to three letters). Scroll to the Save entry menu item. If nothing has been entered in the "Short name" field, then the first three letters of the name entered in the "Long name" field appear when a call diversion is set up to the partner or from the partner. To reach the partner menu more quickly, you can assign a "Partner" function key or, with the receiver on-hook, press a partner key and then select the "Partner setup" menu item. 77

78 Telephoning with partners* Information about partners on display keys Information about partners on display keys By default, all partners are assigned to display keys so that you can see the activities of each partner in the respective display fields. If there are less than five partners, all partners are shown on display key level 1. If there are more than 4 partners, the partners 5 to 8 are shown on the second display key level, and (if necessary) partners 9 and 10 on the third level. If there are more than 4 partners, "Level 1" and "Level 2" are assigned to the top two function keys of the right-hand row of function keys. If there are more than 8 partners, "Level 3" is assigned to the third function key of the right-hand row of function keys. This is only the case however, if the function has not already been assigned to another key. The respective function key LED flashes rapidly as soon as a partner makes a call on the respective display key level. This key enables you to switch to the corresponding display key level. The following information is shown in the display fields. Partner "Liszt" is available The partner "Liszt" is being called. (name and bell flashing alternately) Partner "Liszt" is being called by two different callers simultaneously. (name and two bells flashing alternately) Partner "Liszt" is busy. (name is displayed inversely) Partner "Liszt" is called while he/she is busy (inverse name and bell flashing alternately). Partner "He" has set up a partner diversion to partner "Kr" 78

79 Telephoning with partners* Information about partners on function keys Information about partners on function keys All partners are assigned to display keys. However, using the Partner > 10 to fct. key menu item in the Adapt my partners menu, you can display the status of partners 11 to 16 on the 6 function keys on the right-hand row of function keys instead of on the second display key level (the overwritten functions will then appear in the menu). The partner statuses are indicated by the LEDs of the function keys: Basic setting with partner diversion flashing until now Partner status Free Call Call / diversion destination Second call Busy Busy / call LED off Flashing quickly Flashing quickly Flashing quickly On On Free / call diversion to... active Flashing slowly Free / call diversion destination off Partner diversion Flashing slowly Partner status LED Free off Call Flashing slowly Call / diversion destination Flashing slowly Second call Flashing quickly Busy On Busy / call On Free / call diversion to... active Flashing slowly Free / call diversion destination off Signalling can be changed by your system administrator. 79

80 Telephoning with partners* Calling partners Calling partners Lift the handset. Press the key for the desired partner. 80

81 Answering a call for a partner Telephoning with partners* Answering a call for a partner A partner telephone rings and the corresponding display flashes: Press the Partner key and wait until the call reaches you. Lift the handset. 81

82 Telephoning with partners* Assigning partners to another key Assigning partners to another key Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Adapt my partners menu item. Scroll to the Change partner position menu item. Select the partner you want to assign to another key, e.g. Liszt. Press the partner or function key that you want to assign. Confirm with Save entry. The partner is now assigned to the new key. 82

83 Masking partner keys Telephoning with partners* Masking partner keys Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Adapt my partners menu item. Scroll to the Hide/Show partner keys menu item. Select the partner key that you no longer want to appear in your display, e.g. Liszt partner key. Scroll to the off menu item. 83

84 Telephoning with partners* Activating partner beep Activating partner beep Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Adapt my partners menu item. Scroll to the Set partner beep menu item. Scroll to the partner for whom you want to activate the partner beep, e.g. for Verdi (off). Scroll to the Acoustics menu item. Scroll to the Beep or Ringing tone menu item. New menu items become available when you activate the beep or ring tone. With this menu item you can activate a display indicator in addition to the beep. You can also configure a delay in seconds before the beep sounds as well as a filter of the "Partn. div. from my phone" destinations. Scroll to the Display indic. menu item. Select a setting. Scroll to the Delay menu item. Enter a time in seconds, e.g., 10 sec Scroll to the Partn. div. from my phone menu item. 84

85 Activating partner beep Telephoning with partners* Select setting, e.g. YES. You will only receive notification of those calls from the partner Verdi (beep or display) diverted to the partner Liszt due to your call divert setting. The delay is 10 seconds. You can now answer the call if you wish. If your partner is called, you will hear a short tone (beep). If you set "Ring tone" instead of "Beep", the normal ring tone sounds on your telephone if your partner is called. 85

86 Telephoning with partners* Assigning partners to DSS module* Assigning partners to DSS module* Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Adapt my partners menu item. Scroll to the Assign partner to DSS module menu item. The partners are transferred in their current order to the top row of keys on the DSS module. Using the "Assign partner to telephone" menu item, you can transfer the partners back to the telephone. The DSS module is not supplied as standard with your telephone. 86

87 Diversion to partner Telephoning with partners* Diversion to partner Diverting calls to a partner Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Set / cancel partner diversion menu item. Scroll to the Partner diversion from my phone menu item. Scroll to the partner to whom you want to divert calls, e.g. to Verdi (off). Scroll to the on menu item. Die Partnerumleitung zu Partner "Schwind" ist nun aktiviert. You can also activate the diversion to a partner by scrolling to the Partner div. from my phone menu item and then pressing the key of the partner to whom your calls are to be diverted. The partner diversion is then activated immediately. Diverting a call can be greatly simplified if you create a macro to set up a partner call diversion. More information may be found in the section entitled"setting up a macro (partner diversion)" [ 136]. 87

88 Telephoning with partners* Diversion to partner Diverting partner calls to your telephone Press the "Menu" function key. Scroll to thesettings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Set / delete partner diversion menu item. Scroll to the Partner div. to my phone menu item. Scroll to the partner from whom you want to divert calls to yourself, e.g. from Verdi (off). Scroll to the on menu item. The partner diversion from the partner "Verdi" to you is now activated. You can also set up and delete partner diversion keys using the "Call diversion menu/ Partner diversion" and the "Partner menu/partner diversion". Operation using the "Settings / Applications / Partners" menu is described here for illustrative purposes. You can also activate diversion from a partner by scrolling to the Partner div. to my phone menu item and then pressing the key of the partner whose calls are to be diverted to you. The partner diversion is then activated immediately. It is also possible for you to divert calls from several partners to yourself. You can delete existing partner diversions by pressing "Clear" twice. 88

89 Diversion to partner Telephoning with partners* Diverting calls from one partner to another Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Set / cancel partner diversion menu item. Scroll to the Partner diversion from/to others menu item. Scroll to the Set partner diversion menu item. Scroll to the partner from whom you want to divert calls, e.g. from Verdi. Now you have select the partner, to whom you want to divert calls, e.g. from Verdi to Liszt. Scroll to the From Verdi to Liszt (off) menu item. Scroll to the on menu item. The partner diversion is now activated. Instead of having to scroll through the selection list to find the desired partner, you can simply press the key assigned to that partner. Any partner diversions set up can be deleted by pressing "Clear" twice. 89

90 Telephoning with partners* Diversion to partner Extended partner diversion If they have the appropriate authorisation, subscribers of a partner group can set up a call diversion to any number for every subscriber in the partner group. This means that a call diversion can be activated to a partner s mobile or home number. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Partner diversion menu item. Scroll to the Ext. Partner diversion key Scroll to the partner being diverted.... Now enter the call number. The function key is allocated. Authorisation for extended partner diversion is locked by default. A maximum of five status displays for extended partner diversion can be shown in the display. Partner names are replaced by the call number in Extended partner diversion. If you want to set up a certain partner diversion more quickly, you can program a macro [ 137] to a destination key. If you select a destination key with LED, then the LED indicates the current status. 90

91 Diversion to partner Telephoning with partners* Setting the deputy key Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Set / cancel partner diversion menu item. Scroll to the Set deputy key menu item. Scroll to the Deputy after menu item. Scroll to the partner, to whom you want to divert calls, e.g. to Liszt. Scroll to the Select partner menu item. Then select the partners for whom calls are to be diverted. Exiting the sub-menu Scroll to the Divert selected partners menu item. The calls for the selected partners will now be diverted to the partner you entered. This diversion destination can be your own phone number. You can now set up a function key [ 126] with the name "Deputy key". This key activates the partner diversions in the idle menu according to the following pattern: First key press: Set selected partner diversion Second key press: Delete selected partner diversion 91

92 Telephoning with partners* Extending a partner group* Extending a partner group* Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Expand/Reduce partner group menu item. Scroll to the Expand partner group menu item.... Enter the phone number of the subscriber you want to add to your partner group. Press the key to which you want to assign the partner s call number. After inputting the partner s number, you can also press the OK key. The phone number of the partner will then be entered into the next free display field. The phone numbers of the subscribers in the partner groups must be set up by your system administrator. 92

93 Reducing a partner group* Telephoning with partners* Reducing a partner group* Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Expand / reduce partner group menu item. Scroll to the Reduce partner group menu item. Scroll to the partner whom you want to delete, e.g. Verdi. Press the "Clear" key. The marked partner entry starts flashing. Press Clear again during flashing to confirm. The selected partner entry can also be deleted by pressing the OK key after pressing "Clear". 93

94 Telephoning with partners* Restricting partner signalling* Restricting partner signalling* Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Expand / reduce partner group menu item. Scroll to the Restrict signalling menu item. The partners can no longer see in their display whether you are on a call, whether you are being called, whether there is a call diversion for you, and so on. The "Restrict partner signalling" function must be enabled by your system administrator. 94

95 Unlocking partner signalling* Telephoning with partners* Unlocking partner signalling* Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications / Partner menu item. Scroll to the Partner menu item. Scroll to the Expand / reduce partner group menu item. Scroll to the Unlock signalling menu item. The partners can now once again see in their display whether you are on a call, whether you are being called, whether there is a call diversion for you, and so on. 95

96 Telephoning with partners* Assigning a line as the executive line Assigning a line as the executive line Within a partner group, you can create a connection for another partner telephone (executive) from your telephone. In this way, for example, a secretary can assign a line for the executive. To do this, an Executive-line function key must be set up on the secretary s telephone. Press the "EXLN" function key. Press the key for the partner for whom you want to assign a line. The status message "Line busy" appears in the display of the partner telephone. The partner can continue to telephone as normal. You can now set up a connection for him [ 97]. Calls for the partner come to you. 96

97 Setting up a connection for partners Telephoning with partners* Setting up a connection for partners For a partner phone (executive) you have assigned a line [ 96] and want to make a connection for this partner.... Enter the desired phone number. Lift the handset. If the other party answers: Scroll to the New call to... menu item. Press the partner key. Replace the handset. The partner is now connected to the other party. Your own telephone is now free again. The partner call diversion is lifted. If you have lifted the receiver and replace it immediately, the line is enabled, unless you have started "Automatic redial". 97

98 Telephoning with partners* Filtering Filtering Filtering involves setting up a targeted partner diversion for internal and/or external calls. Filtering is an executive secretary function. When filtering is active, incoming calls to the executive line are first signalled on reception s devices. The call can be accepted here and then put through to the boss. Filtering and filtering groups are set up in the phone system. Subscribers cannot change the filtering group. This is why the Partner menu is limited for the filtering subscribers. The name and partner beep can be programmed. It is also defined in the telephone system which subscribers can activate filtering to which subscribers. It is possible to activate filtering for one executive line to several reception desks for example. And one reception desk can activate filtering for several executive lines. Subscribers can only program the filtering key in the function key menu when filtering has been initialised by the telephone system. Filtering keys that have already been programmed are shown first. Function keys: INT and EXT for internal calls and external calls to the executive phone. FILTER on reception s phone. The functions can be assigned to keys with LED signalling. The individual status will then also be indicated by LED. The status is displayed for all subscribers in the filtering groups. The status differentiates according to: ">" from this executive line, "<" to this reception desk. The filtering group is set up in the phone system. Limited Partner menu Calls cannot be picked up within the filtering group. One reception desk can be assigned to a maximum of five executive lines. One executive line can be assigned to a maximum of 10 reception desks. Up to 10 filtering subscribers can be shown in the display. 98

99 Filtering Telephoning with partners* Reception Function key programming allows you to assign filtering to one key with FILTER Press the "FILTER" function key. Filtering for all internal and external calls for the allocated executive line is activated. Filtering status is shown in the display. If a key with LED was assigned as the function key, the LED also indicates the status. The status display and LED remain active as long as filtering is active for at least one executive line. The display also shows from which executive line (">") calls are being diverted. Other reception desks also active for filtering are indicated with "<". When filtering is active, a filtering call is signalled on all reception desk devices in the filtering group. When the handset is lifted or the handsfree set switched on, the connection is established to the device that accepted the call first. One reception desk can be assigned a maximum of five executive lines in the filtering group. A maximum of ten filtering group subscriber s with status can be shown in the display. Executive line Function key programming allows you to assign keys for filtering with INT and EXT. If keys with LEDs are used for filtering, then the current status is also indicated by the LED. Press the "INT" or "EXT" function key. Filtering to the allocated reception desks is activated/deactivated for the corresponding call type. Activation/Deactivation requires no further action at reception. These function keys can be used to change the current filtering settings. For example, if a reception desk activated filtering for all internal and external calls. Filtering status is shown on the display. One executive line can be assigned to a maximum of ten reception desks. The T3 Comfort display shows a maximum of ten filtering group subscribers with their respective status. "<" indicates to reception desk, ">" from executive line. 99

100 Telephoning with Multiline* Filtering Telephoning with Multiline* Setting up line names Information about lines on display keys Information about lines on function keys and DSS module Assigning lines Answering a call for a telephone Answering calls while you are speaking on a line Automatic hold (default setting) Manual hold Exclusive hold Activating a refer-back call Initiating a conference using lines* Setting up call diversion call diversion, deactivating Dialling a number from the local call list Dialling a number from the central call list Locking lines Unlocking lines Send Minimail Assigning lines to other line keys Masking line keys Activating line beep Setting the information display Assigning all lines to DSS module* Your system administrator has set up the telephone system for your team so that you and each of your colleagues has access to each line (up to 32 are possible) to answer or make calls. The display provides you with information on the status of each line. Lines can also be assigned to function keys or keys of the DSS module. On the following pages, you will find the functions available on your telephone with Multiline: 100

101 Setting up line names Telephoning with Multiline* Setting up line names Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications menu item. Scroll to the Lines menu item. Scroll to the Set line names menu item. Scroll to the phone number of the line to which you want to assign a name. Confirm your selection and then enter the name you have chosen. Scroll to the Save entry menu item. 101

102 Telephoning with Multiline* Information about lines on display keys Information about lines on display keys By default, all lines are assigned to display keys, so that the status of each line is shown in the corresponding display field. If there are 10 or fewer lines, all lines are shown in display key level 1. If there are more than 10 partners, 8 are shown in display key level 1 and the remainder in display key level 2. If this is the case, the 9th display key is assigned the call hold symbol and the 10th display key is assigned the symbol 2 or 1. However this will not happen unless the function has already been assigned to another key. If a line in the display key level that is not being shown is being used for a call, the symbol 2 or 1 will start flashing. You can then switch to that display key level by pressing the appropriate display key. The line statuses are shown in the display fields as follows: "Liszt" s telephone is idle. Your telephone is busy (call or handset pikked up). (The name of the line you have seized flashes in white on a black background.) "Liszt" s line is busy (call or handset picked up). (name is displayed inversely) "Liszt" is being called. (name and bell flashing alternately) Call for "Liszt" has been put on hold. (name and "HOLD" flashing alternately) There is a signal that "Liszt" s call has been on hold for too long (the time is set in the system). (name and bell/clock quickly flashing alternately) Call for "Liszt" has been put on hold exclusively. (name and "EXHOLD" flashing slowly alternately) There is a signal that "Liszt" s call has been on exclusive hold for too long (the time is set in the system). (name and "XHLD"/ bell/clock quickly flashing alternately) Seven character positions per Multiline key are provided in the display field for information: When the name of the line is entered, the first seven characters of this name are displayed. 102

103 Information about lines on function keys and DSS module Telephoning with Multiline* Information about lines on function keys and DSS module By default, all lines are assigned to display keys. However, using the Line > 10 to funct. key menu item in the Lines menu, you can display the status of lines 11 to 16 on the 6 function keys on the right hand row of keys instead of on the second display key level. If a DSS module is connected to your telephone, you can also assign lines to the keys of the DSS module. Line status is displayed via the function key LEDs or the keys of the DSS module as follows: Line status Free Busy Call Hold Hold - recall after interval Exclusive hold Exclusive hold - recall after interval LED Off On Flashing quickly Flashing slowly Flashing quickly Flashing slowly Flashing quickly 103

104 Telephoning with Multiline* Assigning lines Assigning lines Press the desired line key. Your telephone automatically switches to handsfree. The line is assigned. You can now call a subscriber as normal. If you lift the receiver instead of pressing a line key, then your own line is automatically assigned. 104

105 Answering a call for a telephone Telephoning with Multiline* Answering a call for a telephone A telephone rings. The corresponding line display flashes. Press the Line key The call to this line is diverted to you and "Handsfree" mode is automatically activated on your telephone. You can therefore speak to the caller straightaway. If you want to answer the call with the receiver, you must first lift the receiver and only then press the line key. 105

106 Telephoning with Multiline* Answering calls while you are speaking on a line Answering calls while you are speaking on a line Press the key for the line that you want to pick up. The other active connection is put on hold (see Automatic hold (default setting) [ 107]). Answering the call depends on your telephone s settings (see Setting the information display [ 122]). If the administrator has deactivated automatic hold, the connection is broken. 106

107 Automatic hold (default setting) Telephoning with Multiline* Automatic hold (default setting) You are speaking on a line and want to pick up another line: Press the desired line key. First of all, the current connection is put on hold and then the selected call is picked up. 107

108 Telephoning with Multiline* Manual hold Manual hold You want to put a call on hold: Press the "Hold" function key. This function can only be used if there is no refer-back for the call. If there is, however, the information text "Function not possible" is shown. If no function key has been assigned with the "Hold" function, you can put a call on hold using the Hold menu item. 108

109 Exclusive hold Telephoning with Multiline* Exclusive hold You want to put a call on exclusive hold: Press the "Exclusive hold" function key. In contrast to the "Hold" function, no other subscribers can "pick up" this connection. This function can only be used if there is no refer-back for the call. If there is, however, the information text "Function not possible" is shown. If the "Exclusive hold" function is not assigned to a function key, you can put a call on exclusive hold using the Exclusive hold menu item. 109

110 Telephoning with Multiline* Activating a refer-back call Activating a refer-back call During a call: Activate refer-back. The other party is on hold.... Enter the number you wish to refer back to. When the refer-back subscriber has answered, it is possible to activate a conference. Conference [ 39]. You can set up your telephone so that you only have to press the destination key (not the line key) of the subscriber you wish to refer back to. He is called immediately, without you having to first press the "Refer-back" function key. During a refer-back call or a conference, no Multiline functions are available. This means that the following functions are not possible during a refer-back call or conference: - Manual hold - Pick up a party on hold - Pick up a call on another line - Assign new line In these cases the message "Function not possible" will appear on the information line. After the refer-back call or conference has finished, the Multiline functions are once again fully available. 110

111 Initiating a conference using lines* Telephoning with Multiline* Initiating a conference using lines* Setting up a conference using lines is only possible when there is an active connection and a connection on hold. A Conference function key must also be set up: Press the "Conference" function key. Press the line key for the connection on hold (must be done within 3 seconds). During a refer-back call or a conference, no Multiline functions are available. This means that the following functions are not possible during a refer-back call or conference: - Manual hold - Pick up a party on hold - Pick up a call on another line - Assign new line In these cases the message "Function not possible" will appear on the information line. After the referback call or conference has finished, the Multiline functions are once again fully available. More detailed information on setting up function keys can be found in the section entitled Assigning functions to keys [ 126]. "Initiating a conference using lines" must be set up in the system. Please refer to your system administrator if necessary. 111

112 Telephoning with Multiline* Setting up call diversion Setting up call diversion Press the "Call diversion" function key. You are now in the call diversion menu for the first of your own phone numbers. Scroll to the desired call diversion type, e.g. to: Enter the internal phone number to which you want to divert the calls, e.g. to Scroll to the menu item to: 1234 (off). The call diversion that has been set up is now shown in the display. If you want to set up call diversions for other lines allocated to you, you first of all have to select the relevant line using the "Select line" menu item. 112

113 Call diversion, deactivating Telephoning with Multiline* Call diversion, deactivating Press the "Call diversion" function key. Select active call diversion (marked by "on"), e.g. to: 1234 (on) The call diversion is now deactivated. 113

114 Telephoning with Multiline* Dialling a number from the local call list Dialling a number from the local call list A call for a line allocated to you has not been answered. The message "Call list" appears in the idle display. Scroll to status message Call list. Scroll to the desired entry. Lift the handset. 114

115 Dialling a number from the central call list Telephoning with Multiline* Dialling a number from the central call list A line that has been not been allocated to either you or one of your colleagues received a call that was not answered. The message "Line call list" appears in the idle display: Scroll to status message Line call list. You will now see the lines for which there are call list entries. Scroll to the relevant line, e.g. Verdi. You will now see the call list data for the selected line. Scroll to the desired entry. Lift the handset. Instead of lifting the receiver straightaway, you can also have the individual entry displayed using "OK". The call list entries are deleted from the call list automatically once a connection has been made. Depending on the number of lines which have received calls and on the number of calls for the relevant line, other operating sequences other than the one described above may result. 115

116 Telephoning with Multiline* Locking lines Locking lines Press the "Menu" function key. Scroll to the Lock menu item. You will now see the lines that you can lock. Scroll to the relevant line, e.g. Verdi. This step can be omitted if you only have one personal phone number. This step can be omitted if you only have one personal phone number. Scroll to the Lock telephone menu item. The display now shows how many of your own phone numbers are locked. If you have locked a line, the local functions of the telephone are barred. "Lock line" is only possible with a central lock (lock in the system) with the same PIN length for all subscribers in the Multiline group. Please contact your system administrator if you have any questions. 116

117 Unlocking lines Telephoning with Multiline* Unlocking lines Press the "Menu" function key. Scroll to the Lock menu item. You will now see the lines that you can unlock. Scroll to the relevant line, e.g. Verdi. This step can be omitted if you only have one personal phone number. This step can be omitted if you only have one personal phone number.... Enter the current PIN for this line. Confirm the input. 117

118 Telephoning with Multiline* Send Minimail Send Minimail Press the "Menu" function key. Scroll to the Messages menu item. Scroll to the Send minimail menu item. Select the line for which you want to send a Minimail, e.g. Verdi. This step can be omitted if you only have one personal phone number. Scroll to the desired entry, e.g. Meeting 00: If necessary, add to the entry, e.g. enter the date and time. Confirm the entry. Scroll to a line with no phone number, e.g. Recipient 2: (off). This step can be omitted if you are entering a phone number for the first time. This step can be omitted if you are entering a phone number for the first time.... Enter the phone number of the desired subscriber, e.g Confirm the input. Scroll to the relevant menu item, e.g. Recipient 2: 7500 (off). Scroll to the on menu item. Scroll to the Send minimail to selected users menu item. You can see in the display whether or not the message has been successfully sent: "?": The message is on its way. " ": The message has arrived. "-": The subscriber was not available. 118

119 Assigning lines to other line keys Telephoning with Multiline* Assigning lines to other line keys Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications menu item. Scroll to the Lines menu item. Scroll to the Modify line position menu item. Select the line you want to assign to another key, e.g. from Liszt. Press the line or function key that you want to assign. Confirm with Save entry. The line is now assigned to the new key. If the desired line is not shown in either the display or using the LEDs, then it can be displayed using the menu item "Lines 17-32" or "Lines 1-16". If you have a DSS module, you can also assign individual lines to the DSS module or reassign lines back from the DSS module to the telephone s line or function keys. 119

120 Telephoning with Multiline* Masking line keys Masking line keys Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications menu item. Scroll to the Lines menu item. Scroll to the Hide / show partner keys menu item. Select the partner key that you no longer want to appear in your display, e.g. Liszt partner key. Scroll to the off menu item. 120

121 Activating line beep Telephoning with Multiline* Activating line beep Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications menu item. Scroll to the Lines menu item. Scroll to the Set line beep menu item. Scroll to the line, for which you want to activate the line beep, e.g. for Verdi (off). Scroll to the Beep menu item. If there is a call on this line, you will now hear a short tone (beep). If you prefer a ringing tone for the selected line, then select "Ringing tone" instead of "Beep". The only lines displayed are those which you have specified as visible. 121

122 Telephoning with Multiline* Setting the information display Setting the information display Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications menu item. Scroll to the Lines menu item. Scroll to the Set info display menu item. You can now specify whether you want to pick up a call directly or whether you want to go via an information enquiry to the line on hold or calling. This makes various operating procedures necessary: Information display Retrieve call on: 1. Press the line key for the connection on hold. (Display: "HOLD"). The phone number of the subscriber on hold is shown in the display. 2. Lift the receiver. The connection is established. Information display Retrieve call off: Press the line key for the connection on hold (display "HOLD", handsfree is activated), or lift the handset. The connection is established. Information display Answer call on: 1. Press the line key on which a call is being signalled. In the display, you will see the caller s details. 2. Lift the receiver. The connection is established. Information display Answer call off: Press the line key for the line where a call is being signalled (handsfree is activated), or lift the handset. The connection is established. 122

123 Assigning all lines to DSS module* Telephoning with Multiline* Assigning all lines to DSS module* Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications menu item. Scroll to the Lines menu item. Scroll to the Lines on DSS module menu item. All lines available will now only be indicated by the LEDs on the DSS module [ 103]. Using the "Lines on telephone" menu item, you can have the first 16 lines displayed on your telephone. Lines 17 to 32 are not available. The DSS module is not supplied as standard with your telephone. 123

124 Customizing your telephone Assigning all lines to DSS module* Customizing your telephone Do not disturb Assigning functions or phone numbers to keys Select alphanumeric keypad Setting up macro functions Calling anonymously* Deactivating second call Deactivating direct dialling Deactivating automatic tone dialling (DTMF) Changing the DTMF pulse duration Activating key beep tones Time zones Private User Mobility* Saving emergency numbers Setting up your own phone number Setting up own name (T3IP) Relocating with the telephone (T3) Relocating with the telephone* (T3 IP) Saving personal data Setting up VIP functions* Activating handsfree answer-back* Setting acoustics, contrast and language Setting handsfree Activating CSTA Answer Call* Leaving a hunt group* Logging in to automatic call distribution* Viewing and changing user data (T3 IP only) Viewing and changing IP settings (T3 IP only) Recognising partial numbers Customising the call list*

125 Do not disturb Customizing your telephone Do not disturb You can switch off the ringing tone, the signal tone and the VIP ringing tone, e.g. if you are in a meeting. If you are then called, you will only hear the alert tone. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Display / Acoustics menu item. Scroll to the Do not disturb menu item. Scroll to the desired menu item, e.g. Signal tone (on). Scroll to the off menu item. If you want to re-activate one of these tones, then scroll to the relevant menu item and select "on". If you want to activate or deactivate the ringing tone, you can also press the "Ringing tone" function key. 125

126 Customizing your telephone Assigning functions or phone numbers to keys Assigning functions or phone numbers to keys Functions [ 214] and phone numbers which you use frequently can be assigned to display keys or to programmable function keys. You can then execute the functions or dial the phone numbers simply by pressing the key. All the procedures described in this user manual assume a standard assignment of the function keys. If you re-assign function keys, please bear in mind that this may change the operating procedures. Assigning functions to keys Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Keys menu item. Scroll to the Set function keys menu item. Scroll to the function you want to assign to the key, e.g. Charges. Press the key to which you want to assign the new function. You can now see the function or call number previously assigned to the key. Confirm with Save entry. The function keys Menu, Redial and Refer-back are permanently programmed and cannot be changed. 126

127 Assigning functions or phone numbers to keys Customizing your telephone Creating a destination key Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Keys menu item. Scroll to the Set destination keys menu item. Confirm Set new destination and then enter the name and phone number. Scroll to the Assign destination menu item. Press the key to which you want to assign a new destination. You can now see which function or call number was previously assigned to the key. Confirm with Save entry. You can also directly press an unassigned key in idle mode. You can then immediately enter the call number you want to store there. "Refer-back immediately to destinations" is usually used. Once you press a destination, a new connection is established immediately by refer-back. You can however allocate destinations with explicit DMT suffix dialling. You must change another detail when entering the destination however. After you enter the call number: Scroll to the Consultation call menu item. Scroll to No. When you press a key, the destination number will now be interpreted as DMF suffix dialling. 127

128 Customizing your telephone Assigning functions or phone numbers to keys Destination key from phone book Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Keys menu item. Scroll to the Set destination keys menu item. Confirm Set new destination. Scroll to the Copy entry from phone book menu item. Scroll to the desired entry, e.g. Monica The name and call number are displayed and can be edited as required. Scroll to the Assign destination menu item. Press the key to which you want to assign a new destination. You can now see which function or call number was previously assigned to the key. Confirm with Save entry. You can also directly press an unassigned key in idle mode. You can then immediately enter the call number you want to store there. To go to the desired entry more quickly, you can also enter one or more of the first letters of the name. 128

129 Assigning functions or phone numbers to keys Customizing your telephone Changing an existing destination Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Keys menu item. Scroll to the Set destination keys menu item. Scroll to the Edit destination key menu item. Press the key that you want to edit. You can now change the name and the call number. Scroll to the Save entry menu item. You can also change the existing destination by pressing the associated function key and select the "Edit destination key" menu item. Clearing key assignments Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Keys menu item. Scroll to the Set function keys or Set destination keys menu item. Scroll to the Delete entry or Delete destination key menu item. Press the key, whose assignment you want to clear. You can now see the function or destination previously assigned to the key. Confirm Delete entry or Delete destination key. The key is now free again. 129

130 Customizing your telephone Assigning functions or phone numbers to keys Displaying key assignment You can use your telephone display to see to which function, destination, partner or line a key on your telephone or DSS module is assigned. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Keys menu item. Scroll to the Display key assignment menu item. Press the desired display key, function key or key on the DSS module. You will then be able to see which function, destination, partner or line is currently assigned to this key. You can quit the menu by pressing the "Esc" key. 130

131 Assigning functions or phone numbers to keys Customizing your telephone Labelling function keys By default all function keys are pre-assigned with frequently used functions. Next to the rows of function keys, you can insert corresponding labelling strips. These can be found on the enclosed sheet. If you have changed the function key assignments, you can use the spare label strips from the sheet (for hand-written entries) or the file on the CD-ROM (for entries using the PC). Function keys with an LED Your telephone has 9 function keys with LEDs. The LED shows you the current status of the key function. You can then see whether the corresponding function is, for example, switched on or off. 131

132 Customizing your telephone Assigning functions or phone numbers to keys Creating a new destination and saving as a DSS direct call destination* Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications menu item. Scroll to the DSS direct call menu item. Scroll to the Set new DSS direct call destination menu item. Confirm the entry and then enter the name and phone number. Scroll to the Assign DSS direct call destination menu item. Press the key on the DSS module to which you want to assign the new destination. You can now see the function or call number previously assigned to the key. Confirm with Save entry. If you have set up DSS direct call destinations, handsfree is automatically activated on your telephone when you press the direct call key. If the subscriber called has deactivated second call, this will be ignored. For direct call destinations, the LED shows whether the subscriber is free (LED off) or whether he is busy (LED on). You can find information about the DSS module in the section entitled Auxiliary devices [ 203]. 132

133 Assigning functions or phone numbers to keys Customizing your telephone Saving a destination from the phone book as a DSS direct call destination* Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications menu item. Scroll to the DSS direct call menu item. Scroll to the Set new DSS direct call destination menu item. Scroll to the Copy entry from phone book menu item. Scroll to the desired entry, e.g. Tanya The name and call number are displayed and can be edited if necessary. Scroll to the Assign DSS direct call destination menu item. Press the key on the DSS module to which you want to assign the new destination. You can now see the function or call number previously assigned to the key. Confirm with Save entry. If you have set up DSS direct call destinations, handsfree is automatically activated on your telephone when you press the direct call key. If the subscriber called has deactivated second call, this will be ignored. For direct call destinations, the LED shows whether the subscriber is free (LED off) or whether he is busy (LED on). You can find information about the DSS module in the section entitled Auxiliary devices [ 203]. 133

134 Customizing your telephone Select alphanumeric keypad Select alphanumeric keypad If this keypad has nothing printed on the keys you can place one of the three templates provided over the keypad. When the telephone is put into operation the keys are automatically assigned the letters corresponding to the language selected. If, on the other hand, you want to use a different template, you can change the letters assignment at any time: Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Keys menu item. Scroll to the Select alphabetic keyboard menu item. Select the alphabetic keyboard you want to use, for example GB/IT/ES/NL (QWERTY). 134

135 Setting up macro functions Customizing your telephone Setting up macro functions You can assign multi-step macro functions to your telephone s function keys. This means that you can, for example, activate and deactivate a fixed call diversion by pressing a single key. If you assign a partner diversion to a function key, you can activate a partner diversion or switch between two fixed diversion destinations by pressing a single key. Setting up a macro (Call diversion and Pick-up) Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Keys menu item. Scroll to the Set macro function menu item. Scroll to the macro function you want to assign to the key, e.g. Call diversion Enter the phone number, to which you want to divert calls (call diversion) or from which you want to pick up calls on your telephone (pick-up). Scroll to the assign menu item. Press the key to which you want to assign the macro function. You can now see the function or call number previously assigned to the key. Confirm with Store. You can set up each function twice. 135

136 Customizing your telephone Setting up macro functions Setting up a macro (partner diversion) Scroll to the Settings menu item. Scroll to the Keys menu item. Scroll to the Set macro function menu item. Scroll to the macro function you want to assign to the key, e.g. Partner diversion 1. Scroll to the Modify entry menu item. Scroll to the partner from whom you want to divert calls, e.g. from Verdi. Now you must select the partner to whom you want to divert calls, e.g. from Verdi to Liszt. Now you have to select whether you require another alternative call diversion destination (e.g. from Verdi to Liszt or Frank) or whether you only require one destination (in this example: from Verdi to Liszt). Press the key to which you want to assign the macro function. You can now see the function or call number previously assigned to the key. Confirm with Store. If you have set up the partner diversion with two destinations, then you can switch between these two destinations by pressing a single key. Partner diversion with two destinations can only be deactivated via the menu. Call up the basic partner menu and select the menu item "Partner diversion from/to others" in the "Set/delete partner diversion" menu. Next select the desired diversion from the list to deactivate the partner diversion. If you have only selected one destination, then the function key activates and deactivates the call diversion entered. 136

137 Setting up macro functions Customizing your telephone Macro-enhanced partner diversion Scroll to the Settings menu item. Scroll to the Keys menu item. Scroll to the Set macro function menu item. Scroll to the macro function you want to assign to the key, e.g. CFF partner call diversion 1. Scroll to the partner whose calls are to be diverted.... Now enter the destination number. Press the key to which you want to assign the macro function. You can now see which function or call number was previously assigned to the key. Confirm with Store. 137

138 Customizing your telephone Setting up macro functions Coming/Going macro You can activate a call diversion and partner diversions at the push of a button. Scroll to the Settings menu item. Scroll to the Keys menu item. Scroll to the Set macro function menu item. Scroll to the Go menu function. You can now specify up to three from/to partner diversions and one call diversion. Use the digits and partner keys to make your entry. You can switch between fields with the arrow keys. on one row switches diversion on/off. Scroll to the Allocate key menu function. Press the key to which you want to assign the macro function. Confirm with Store. 138

139 Calling anonymously* Customizing your telephone Calling anonymously* You can specify whether your phone number should be shown to the other parties. This function must be enabled in the system. Press the "Anonymous" function key. Anonymous call will appear on your telephone display. Your call number will no longer be visible to your call partner. If you want the other parties to be able to see your phone number again, press the "Anonymous" function key again. 139

140 Customizing your telephone Deactivating second call Deactivating second call If you do not want to answer any additional calls ( second call ) during a call, you can deactivate second call. Press the "Second call" function key. If you want to reactivate second call, press the function key again. 140

141 Deactivating direct dialling Customizing your telephone Deactivating direct dialling By default, dialling will be started immediately a destination or numeric key is pressed. However, this feature can be disabled. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Dial settings menu item. Scroll to the Direct dial menu item. Scroll to the desired menu item, e.g. Direct dest. dial (on). Scroll to the off menu item. If you want to reactivate direct dialling for destinations, then scroll to the "Direct dest. dial (off)" menu item and select "on". 141

142 Customizing your telephone Deactivating automatic tone dialling (DTMF) Deactivating automatic tone dialling (DTMF) Your telephone is set in the factory such that all post-dialled numeric keys are sent as tones during a connection. This allows you, for example, to listen to voic or control an answering machine remotely. These digits are neither displayed nor put into the redial memory. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Dial settings menu item. Scroll to the DTMF switchover (on) menu item. Scroll to the off menu item. If you want to re-activate tone dialling, then scroll to the "Tone dial DTMF switchover (off)" menu item and select "on". 142

143 Changing the DTMF pulse duration Customizing your telephone Changing the DTMF pulse duration You can change the DTMF pulse duration (DTMF = dual-tone multi-frequency dialling method). This can be of use when, for example, an answering machine does not react to signals from your telephone. With certain answering machines, a pulse duration of 1000 ms (slow) is required, with others 500 ms (average). Your telephone is preset to 100 ms (fast). Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Dial settings menu item. Scroll to the DTMF duration (quick) menu item. Select desired DTMF pulse duration, e.g. medium. 143

144 Customizing your telephone Activating key beep tones Activating key beep tones You can have every press of a key signalled by a beep (key beep). Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Keys menu item. Scroll to the Key beep (off) menu item. Scroll to the on menu item. If you want to deactivate the key beep, then scroll to the "Key beep (on)" menu item and select "off". 144

145 Time zones Customizing your telephone Time zones You can have the current date and time in 26 cities around the world displayed. Press the "Menu" function key. Scroll to the Time zones menu item. The display shows the current date and time in 26 cities. The time that your telephone shows for a city can differ from the actual time in that city due to differences in summer and winter times in the various countries. 145

146 Customizing your telephone Private User Mobility* Private User Mobility* The Private User Mobility feature allows you to log onto any telephone within your system (T3 or T3 IP). You can then be reached on this telephone with your own phone number and the charging units incurred will be allocated to your phone number. This function is protected by a PIN. In order for you to be able to use the function, it must be enabled in the system and two function keys must have the functions "Log on" and "Log off" assigned to them. The PIN is identical to your locking PIN. If you want to use PUM, the PIN must be exactly 6 digits long. Logging at telephone Press the "Log on user" function key or the "IN" display key (depending on whether you have assigned the function to a function or display key).... Enter your personal phone number. Scroll to the Code: menu item.... Enter your PIN. The figures of the PIN are shown as asterisks "*" in the display. Scroll to the Log on user menu item. A status message appears in the display. You are now logged onto this telephone and you can use it exactly like your own line. Logging out from the telephone Press the "Log out user" function key or the "OUT" display key (depending on whether you assigned the function to a function key or a display key). You are now logged off from this telephone. Your personal settings (journal, call list, redial, call diversion, entered callbacks) are deleted. You are logged off automatically if another subscriber logs on to this telephone with his personal call number. You can also log off by selecting the PUM user Chopin line by pressing, followed by Log off and. 146

147 Saving emergency numbers Customizing your telephone Saving emergency numbers You can save up to ten call numbers that you can dial even if your telephone is locked. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Security menu item. Scroll to the Set emergency destinations menu item. Scroll to the Emergency destination menu item. Confirm your selection and then enter the name and phone number. Scroll to the Assign menu item. Press the key to which you want to assign the emergency number. You can now see which function or call number was previously assigned to the key. Confirm with Store. If you press the function key to which the emergency number is assigned, your telephone will automatically switch to handsfree operation and dial the saved emergency number. If you are using the central lock in the telephone system, then its defined emergency destinations apply. 147

148 Customizing your telephone Setting up your own phone number Setting up your own phone number You can store your own call number to have it shown in the display. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Display / Acoustics menu item. Scroll to the Set own call number menu item. Confirm the entry and enter the name and phone number. Scroll to the Save entry menu item. 148

149 Setting up own name (T3IP) Customizing your telephone Setting up own name (T3IP) You can save your name to have it shown on the display. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Display / Acoustics menu item. Scroll to the Set own name menu item. Confirm your selection and enter your name. Scroll to the Save entry menu item. 149

150 Customizing your telephone Relocating with the telephone (T3) Relocating with the telephone (T3) If you move to a different location in the same telephone system, you can continue to use your phone number and the associated features there. Preparing to relocate: Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Safety menu item. Scroll to the Relocate telephone menu item. Local data saving is now carried out in the telephone. The status message "Relocation prepared" appears. Starting the relocation: When your telephone is then plugged in at your new location, the status message "Relocation initiated" appears in the idle display. Following this, the notification message "Telephone relocated" appears and the "Relocation initiated" status message is deleted. If you once again select the "Relocate telephone" menu item in the "Safety" menu while the status is "Relocation prepared", your relocation request will be cancelled. For telephones with an S0 interface, an MSN must be set up by your system administrator before this this feature can be used. You can obtain more details about this from your system administrator. 150

151 Relocating with the telephone* (T3 IP) Customizing your telephone Relocating with the telephone* (T3 IP) If you move to a different location in the same telephone system, you can log on with your previous call number and previous PIN in order to access your personal settings and phone book there. Before relocating: Before you relocate you will need to log off [ 167]. Your personal settings and your phone book are then saved and will no longer be available at this telephone. After relocating: To be able to access your personal settings and phone book again, you will need to log on with your own phone number and PIN. [ 25]. 151

152 Customizing your telephone Saving personal data Saving personal data For security, you can save your personal telephone settings both locally in the telephone itself and - if enabled by your system administrator - centrally in your telephone system. In the telephone system, your data are protected by a password. Your system administrator can save or copy your personal telephone data from a central station. This can be avoided by blocking central data saving. Carrying out immediate local data saving Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Safety menu item. Scroll to the Save data menu item. Scroll to the Save data locally menu item. Carrying out automatic local data saving Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Safety menu item. Scroll to the Save data menu item. Scroll to the Save data at 00:00 menu item.... Enter the time at which you want the local data saving to be carried out. Confirm the input. 152

153 Saving personal data Customizing your telephone Carrying out immediate central data saving* Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Safety menu item. Scroll to the Save data menu item. Scroll to the Save data centrally menu item.... Enter your PIN. The figures of the PIN are shown as asterisks "*" in the display. Confirm the input. The message "Saving your settings" will appear for a time in the display. Your data has now been saved. Blocking central data saving Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Safety menu item. Scroll to the Save data menu item. Scroll to the Save data centrally (free) menu item.... Enter your PIN. The figures of the PIN are shown as asterisks "*" in the display. Confirm the input. Scroll to the barred menu item. Your data cannot now be saved from a central station. If you want to re-activate central data saving, then scroll to the "Access to save data centrally" menu item and select "free". 153

154 Customizing your telephone Setting up VIP functions* Setting up VIP functions* You can set up special functions for telephones in your system, if you have made the appropriate preparations for them. For this to be possible, certain pre-settings on both the sending and the receiving telephone have to be the same. The following pages describe typical ways in which VIP functions can be used. The sending telephone is called the executive telephone here and the receiving telephone the secretary telephone. Using the executive telephone as a two-way intercom system with the secretary Setting up the executive telephone Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the VIP menu item.... Enter the current PIN. Confirm the input. Scroll to the Send VIP functions menu item. Scroll to the Authorized users menu item. Scroll to the Set VIP partner menu item. Scroll to the Entry from phone book or Entry from key assign. or Partner menu item. Scroll to the entry for the secretary telephone. Scroll to the Send to users menu item. Scroll to the Announce&Ackn. menu item. 154

155 Customizing your telephone Setting up VIP functions* If you select on instead of Announce&Ackn., only the VIP ringing tone will be heard on the secretary phone when the secretary phone is called by the executive phone. For this it will also be necessary to make several settings [ 155]. Setting up the secretary telephone Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the VIP menu item.... Enter the current PIN. Confirm the input. Scroll to the Receive VIP functions menu item. In order to be able to receive VIP messages, set the menu item "Receive VIP functions" to "All callers" if you want VIP functions to be possible with all subscribers, "Authorized users" if you want VIP functions to only be available to subscribers you specify or have already specified in the "Set VIP partner" menu. Scroll to the Set VIP partner menu item. Scroll to the Entry from phone book or Entry from key assign. or Partner menu item. Scroll to the entry for the executive telephone. Scroll to the Receive from user menu item. Scroll to the on menu item. 155

156 Customizing your telephone Setting up VIP functions* Announcements from the executive telephone With appropriate authorisation, which can be granted by your system administrator, a user can program an "Announcement" function key. This considerably shortens the process of configuring VIP announcement with reply. Press this function key and the enter the dial digits using the digit keys or destination keys. If the called subscriber has activated "Receive VIP", the call leads to "announcement with reply". Both the calling and called subscriber receive a conversation window. Setting up the executive telephone Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the VIP menu item.... Enter the current PIN. Confirm the input. Scroll to the Send VIP functions menu item. Scroll to the Authorized users menu item. Scroll to the Set VIP partner menu item. Scroll to the Entry from phone book or Entry from key assign. or Partner menu item. Scroll to the entry for the secretary telephone. Scroll to the Send to users menu item. Scroll to the with announcm. menu item. 156

157 Customizing your telephone Setting up VIP functions* If you select on instead of with announcm., only the VIP ringing tone will be heard on the secretary phone when the secretary phone is called by the executive phone. For this it will also be necessary to make several settings [ 157]. Setting up the secretary telephone Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the VIP menu item.... Enter the current PIN. Confirm the input. Scroll to the Receive VIP functions menu item. In order to be able to receive VIP messages, set the menu item "Receive VIP functions" to "All callers" if you want VIP functions to be possible with all subscribers, "Authorized users" if you want VIP functions to only be available to subscribers you specify or have already specified in the "Set VIP partner" menu. Scroll to the Set VIP partner menu item. Scroll to the Entry from phone book or Entry from key assign. or Partner menu item. Scroll to the entry for the executive telephone. Scroll to the receive from user menu item. Scroll to the on menu item. 157

158 Customizing your telephone Setting up VIP functions* Using the VIP functions Using the announcement or two-way intercom system: Press the relevant destination key for the secretary telephone or select the phone book entry. Press the "Handsfree / monitoring" function key or lift the receiver. "Handsfree" is automatically activated on the secretary telephone. The two parties can now speak to one another. For "Announcement", the loudspeaker is activated on the secretary telephone. You can make an announcement. 158

159 Activating handsfree answer-back* Customizing your telephone Activating handsfree answer-back* You can set up your telephone so that calls are answered immediately. If there is a call, you will hear only a short signal tone and your telephone s microphone and loudspeaker are activated immediately. You can therefore speak to the caller straightaway. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Handsfree Answer Back (off) menu item. Scroll to the on menu item. The status message Handsfree Answer Back on appears in the display. If you want to deactivate Handsfree Answer Back again, then scroll in the "Settings" menu to the "Handsfree Answer Back (on)" menu item and select "off". 159

160 Customizing your telephone Setting acoustics, contrast and language Setting acoustics, contrast and language You can modify various audio settings and the display contrast to suit your requirements. You can change the display language at any time. You can also separately specify the language in which you want the prepared minimail texts to appear. You can choose between English, German, Italian, French, Spanish and Dutch. Set acoustics Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Display / Acoustics menu item. Scroll to the Set acoustics menu item. Scroll to the desired menu item, e.g. Ring tone volume. Increase or reduce volume. New ring settings are sounded immediately so you can check them. Confirm your entry. The new setting is saved. You can access the Acoustics menu directly from your telephone in basic status using the and keys. You can change the individual settings during a call using the and keys. A status window for making settings opens. You can also change any setting by pressing the numeric key of the desired setting or by pressing and. To reset all audio settings to the default, select the "Default setting" menu item. 160

161 Setting acoustics, contrast and language Customizing your telephone Select incoming call melody You can assign different melodies to the various types of incoming call (internal, external, VIP, partner / line, MSN). Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Display / Acoustics menu item. Scroll to the Set acoustics menu item. Scroll to the Select incoming call melody menu item. Scroll to the relevant call type, e.g. Internal call (melody 1). Select the tune you want to use, e.g. Melody 2. This melody will now be saved and also replayed immediately as a check. You can change the melody s playback speed under Set melodies. You can access the acoustics menu directly from your telephone s basic state using the keys and. 161

162 Customizing your telephone Setting acoustics, contrast and language Setting contrast Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Display / Acoustics menu item. Scroll to the Set contrast menu item. Increase or reduce contrast. Confirm the input. The new setting is saved. You can also change any setting by pressing the numeric key for the desired setting or by pressing and. Changing the language for the display and minimails Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Display / Acoustics menu item. Scroll to the Change language menu item. Select the language you want to use for display texts, e.g. Italian. Select language you want to use for Minimail texts, e.g. English. If you change the language for minimail texts, all texts which you have entered or changed yourself will be reset to their basic state. 162

163 Setting handsfree Customizing your telephone Setting handsfree Using the menu items available, you can adjust the handsfree settings for the conditions prevailing in your office and surroundings. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Display / Acoustics menu item. Scroll to the Set handsfree menu item. Select the setting you want, e.g. Office normal loudspeaker. 163

164 Customizing your telephone Activating CSTA Answer Call* Activating CSTA Answer Call* If your telephone network and your PC network are linked together for CSTA (Computer Service Telephony Application) and the CSTA Answer Call function is activated, you can also answer calls on your PC. When the phone rings, click on the icon for CSTA Answer Call on your PC monitor screen. The telephone is automatically set to handsfree mode and you can speak with the caller. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications menu item. Scroll to the CSTA Answer Call (off) menu item.... Enter your PIN. Confirm the input. Scroll to the on menu item. To deactivate, repeat these steps and select "off" instead of "on". 164

165 Leaving a hunt group* Customizing your telephone Leaving a hunt group* If you are a member of a hunt group you can leave the hunt group temporarily. Calls will then be diverted to the next hunt group subscriber. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications menu item. Scroll to the Participate in hunt group (on) menu item. Scroll to the off menu item. If you want to rejoin the hunt group, then scroll to the "Participate in hunt group (off)" menu item and select "on". 165

166 Customizing your telephone Logging in to automatic call distribution* Logging in to automatic call distribution* Your system administrator must provide your telephone with a personal call number (max. 5 digits) and a personal password (6 digits) for call center functions. You have to log on using the phone number and password. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Applications menu item. Scroll to the CC user function menu item.... Enter your personal phone number, maximum 5 digits. Scroll to the Code: menu item.... Enter your personal six-digit password. Confirm with Log on. To log off, confirm with "OK" when you see the status message User: xxx and then select Log off. More detailed information on the call center functions can be found in the operating instructions "Integral T3 Call Center, Integral T3 Comfort/Classic". 166

167 Viewing and changing user data (T3 IP only) Customizing your telephone Viewing and changing user data (T3 IP only) The call number you have set up is displayed in the "User administration" menu. You can also log off from the telephone, change your PIN or delete it completely. Log out user Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the User administration menu item. Select the call number Scroll to the Log out user menu item.... Enter the current PIN. Then the message "Logout complete" appears in the display. If you have appropriate authorisation, you can also log out without entering the PIN. After you select the Log out user menu item, the information window with the message "Logout complete" appears immediately. If you opt for "secure communication" logout without PIN cannot be selected. In such a way you can set up a function key [ 126] "ON/OUT" for logging out quickly. If a user is logged in, then the function key is labelled "OUT IP". The user can log out directly. If you have appropriate authorisation, you can log out without entering the PIN. If no user is logged in, the function key is labelled "IN IP". Pressing the function key initialises user login [ 25]. 167

168 Customizing your telephone Viewing and changing user data (T3 IP only) Change your PIN Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the User administration menu item. Select call number Scroll to the Change PIN menu item.... Enter the current PIN. Scroll to the New PIN menu item.... Enter the new PIN. Scroll to the Reenter PIN menu item.... Enter the new PIN again to verify. Next the message "PIN changed" appears in the display. This PIN is identical with the Lock PIN [ 73] that enables you to lock your telephone. 168

169 Viewing and changing user data (T3 IP only) Customizing your telephone Deleting your PIN Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the User administration menu item. Select call number Scroll to the Delete PIN menu item.... Enter the current PIN. Next the message "PIN deleted" appears in the display. If you opt for "secure communication" you cannot delete the PIN. 169

170 Customizing your telephone Viewing and changing IP settings (T3 IP only) Viewing and changing IP settings (T3 IP only) In the "IP settings" menu you can view various IP-specific settings (Internet Protocol). You can also test whether individual network components can be reached ("Send ping") and load or save user data. This kind of access has been enabled in your telephone to allow your system administrator to adjust various settings for it via the PC and a web browser. You can bar this access. In addition, you can also make settings to allow CTI applications to log onto your telephone. Viewing your IP settings Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the IP settings menu item. Scroll to the Gatekeeper list or Network settings menu item. You will now see various IP settings such as the gatekeeper list or your telephone s IP address. Send ping Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the IP settings menu item. Scroll to the Send ping menu item. Scroll to the network component whose accessibility you want to test, e.g. Def. GK. You will next receive an information message as to whether that network component could be reached. Under IP address you can yourself input an IP address whose accessibility you want to test. 170

171 Viewing and changing IP settings (T3 IP only) Customizing your telephone Barring browser access to the telephone Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the IP settings menu item. Scroll to the Safety menu item. Scroll to the Web browser menu option. Confirm Web browser (free). Scroll to the barred menu item. 171

172 Customizing your telephone Viewing and changing IP settings (T3 IP only) Registering CTI application* To be able to control your telephone using a CTI application (e.g. Avaya Com4Tel), the CTI application must first be registered: Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the IP settings menu item. Scroll to the Safety menu item. Scroll to the CTI application menu item. Scroll to the Log-on mode menu option.... Enter the PIN. Confirm the input. Log-on mode is now activated for one minute. You must start the CTI application (e.g. Avaya Com4Tel) on the PC during this time. After successful registration, logon mode is immediately ended and the message "CTI applicn registered" is displayed. If you wish to register a CTI application on a different PC on your telephone, you must first select "Delete registr." in the menu "CTI applic." and enter the PIN. You can then register the CTI application on the other PC under "Log-on mode" (see procedure above). 172

173 Customizing your telephone Viewing and changing IP settings (T3 IP only) Setting the 802.1X login data The 802.1X login data of your telephone will be verified for its authentication in the IP network. You may change the 802.1X ID and the associated password. Press the "Menu" function key.. Scroll to the Settings menu item. Scroll to the IP settings menu item. Scroll to the Security menu item. Scroll to the 802.1X ID menu item. Scroll to the Pw.repeat menu item. If necessary, change the ID. Scroll to the Password old menu item.... Enter the current PIN. Scroll to the New Password menu item.... Enter the new PIN. Scroll to the Rep. pwd. menu item.... Enter the new PIN once again. Confirm the entries. Your system administrator will provide you with your password. If you wish to save changes to the 802.1X login data you must also change the password at the same time. The new password may, however, be identical with the old one. 173

174 Customizing your telephone Viewing and changing IP settings (T3 IP only) Saving user data Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the IP settings menu item. Scroll to the User data menu item. Scroll to the Data download menu item. Your personal settings and your phone book are saved now. This feature is not enabled by default. Please contact your system administrator if you have any questions. Loading user data Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the IP settings menu item. Scroll to the User data menu item. Scroll to the Data upload menu item. The saved data is loaded now. This feature is not enabled by default. Please contact your system administrator if you have any questions. 174

175 Recognising partial numbers Customizing your telephone Recognising partial numbers For displaying the names of external calls with partial number recognition, you can save up to ten partial number / name allocations. Partial number recognition is applied to incoming calls and all lists. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Display / Acoustics menu item. Scroll to the Recogn. partial nos menu item. A list of the partial numbers already allocated opens. You can create new entries and edit and delete existing entries in the usual way. Call number/name conversion uses the local phone book first, then the partial numbers list. The first suitable partial number is used for name conversion. Example: 1st partial number: Munich 2nd partial number: Bank Incoming call from results in display of Munich Creating a new partial number entry Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Display / Acoustics menu item. Scroll to the Recogn. partial nos menu item. A list of the partial numbers already allocated opens. Scroll to the Create new entry menu item. Enter a call number and a name. Scroll to the Save entry menu item. 175

176 Customizing your telephone Recognising partial numbers Editing a partial number entry Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Display / Acoustics menu item. Scroll to the Recogn. partial nos menu item. Select a list entry You can change the call number and name in the individual view. Save the entry. Deleting a partial number entry Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Display / Acoustics menu item. Scroll to the Recogn. partial nos menu item. Select a list entry Press the "Clear" key. The selected entry starts flashing. Press again during flashing to confirm. 176

177 Customising the call list* Customizing your telephone Customising the call list* If users have been granted appropriate authorisation by your system administrator, they can change call list entries to some extent. For example, remove internal calls from the call list. An entry is included in the call list only when the internal caller explicitly requests a callback.. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Show call list menu item. Scroll to the desired menu item, e.g. Internal calls Select the desired setting, e.g. No. Internal calls will now no longer be entered in the call list unless the internal call explicitly requests a callback. 177

178 Links* Customising the call list* Links* CTI link (T3 only) CTI / audio link (T3 only) DSS link (T3 only) Analog link (T3 only) Headset link AEI / headset link (T3 IP only) Integral Blue Link T One particular advantage of your telephone is the flexible linking concept. The following links can be plugged into the two available slots: CTI link (with V. 24 interface for connecting a PC for TAPI applications (e.g. Avaya Com4Tel) or other CTI applications) CTI /audio link (with V. 24 interface for connecting a PC for TAPI applications (e.g. Avaya Com4Tel) or other CTI applications and an interface (X/Y) for connecting a DSS module, a switching-contact module, a headset, an external handsfree device, a watch receiver or a recorder) DSS link (with one interface (Y) for connecting a DSS module or a switching-contact module, and one interface for connecting an external loudspeaker) Analog link (with one analog interface for connecting analog terminals, and one interface for connecting the 40-V power supply unit) S0 link (with two interfaces for connecting additional S0 terminals or a power supply unit for the S0 bus) Headset link (with an interface for connecting a headset) AEI / headset link (with one AEI XY interface for connecting a DSS module, a headset, an external handsfree device, a watch receiver or a recorder, and one interface for connecting a headset) 178

179 CTI link (T3 only) Links* CTI link (T3 only) The "TAPI" CTI application is set on your telephone as a default. This means that when you want to run a TAPI application (e.g. Avaya Com4Tel), you do not need to make any further settings. However, if another CTI application has been connected, you will need to proceed as follows: Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the relevant menu item, e.g. CTI link Port 1 (if the CTI link has been plugged into port 1). Scroll to the CTI application (TAPI) menu item. Scroll to the Other CTI menu item. You now have to use the "CTI setup" menu item to carry out additional settings for this CTI application, e.g. baud rate or dialling method. 179

180 Links* CTI / audio link (T3 only) CTI / audio link (T3 only) CTI application settings The "TAPI" CTI application is set on your telephone as a default. This means that when you want to run a TAPI application (e.g. Avaya Com4Tel), you do not need to make any further settings. However, if another CTI application has been connected, you will need to proceed as follows: Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the relevant menu item, e.g. CTI-/Audio-Link port 1 (if the CTI-/Audio-Link has been plugged into port 1). Scroll to the CTI application (TAPI) menu item. Scroll to the Other CTI menu item. Nun müssen Sie über den Menüpunkt "CTI-Einstellung" noch zusätzliche Einstellungen wie z.b. Baudrate oder Wahlverfahren für diese CTI-Anwendung vornehmen. Setting add-on equipment Press the "Menu" function key. Scroll to the Settings menu item. Zum entsprechenden Menüpunkt blättern, z. B. CTI-/Audio-Link Steckplatz 1 CTI/ Audio-Link -1 Port 1 Scroll to the desired menu item, e.g. Headset (off). Carry out the appropriate settings, e.g. at the receiver. 180

181 DSS link (T3 only) Links* DSS link (T3 only) Setting auxiliary equipment or applications: Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the relevant menu item, e.g. DSS link Port 1 (if the DSS link has been plugged into port 1). Select the appropriate application, e.g. DSS module (off). Scroll to the on menu item. Depending on the application, you may have to carry out some further settings. 181

182 Links* Analog link (T3 only) Analog link (T3 only) The analog link is not an analog equipment connection. Only certain basic features are provided: call-back, switching between lines, transferring, and message waiting. Select service Your T3 telephone needs to be informed as to which analog terminal is connected to the analog link. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the relevant menu item, e.g. Analog link Port 1 (if the analog link has been plugged into port 1). Scroll to the Service menu item. Select the service you want, e.g. Telephone. If you select "All" as the service, you can connect all of the selectable analog devices. What you will then need to bear in mind is that the connected device will also respond to another service. For example, an analog telephone thus connected will ring when a fax call is received. 182

183 Analog link (T3 only) Links* MSN assignment You can give the analog terminal connected to the analog link an MSN of its own. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the relevant menu item, e.g. Analog link Port 1 (if the analog link has been plugged into port 1). Scroll to the MSN menu item.... Enter the phone number for the analog terminal. Scroll to the Save entry menu item. In the Use MSN menu you still need to activate the MSN set up. To do so select on. Inputting parameters for ringing frequency, flash signal and busy tone At your T3 telephone you can input the parameters for the analog terminal, namely, ringing frequency, flash signal and busy tone: Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the relevant menu item, e.g. Analog link Port 1 (if the analog link has been plugged into port 1). Scroll to the desired menu item, e.g. Ringing frequency. Select the ringing frequency you want, e.g. 25 Hz. 183

184 Links* Analog link (T3 only) Minitel on the Analog Link You can select one number for minitel from a total of ten on the Analog Link This number will be used to automatically establish the connection (pick up handset). A "MTEL" function key can be programmed for quick access. Another name for direct dialling on the analog link is MINITEL. MTEL function key The MTEL function key can be programmed for fast access. Press the MTEL function key: If no minitel number is programmed, the Minitel dest. menu opens.. If at least one number is programmed, the Use minitel menu opens. Creating a minitel number The number of minitel destinations is limited to ten. You cannot create any more destinations. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Analog-Link menu item. Scroll to the Minitel dest. menu item. Scroll to the Create new entry menu item.... Enter the name and call number for the minitel destination. Scroll to the Save entry menu item. The destination with name and call number are saved in the list of minitel numbers. 184

185 Analog link (T3 only) Links* Editing Minitel numbers A maximum of ten minitel numbers can be programmed. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Analog-Link menu item. Scroll to the Minitel dest. menu item. Select an entry... Change the name and call number of the minitel number, or delete the entry. Scroll to the Save entry menu item. Deleting a minitel number Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Analog-Link menu item. Scroll to the Minitel dest. menu item. Select an entry Press the "Clear" key. The selected entry starts flashing. Press again during flashing to confirm. The entry is deleted from the list. 185

186 Links* Analog link (T3 only) Using minitel Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the Analog-Link menu item. Scroll to the Use minitel menu item. Select an entry If you don t want to use any destination, select "Off". 186

187 Headset link Links* Headset link You can connect a headset to your telephone via the headset link. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the relevant menu item, e.g. Headset link Port 1 (if the headset link has been plugged into port 1). Scroll to the desired menu item, e.g. at the headset link. If you select at the headset the headset must be plugged into the headset port. 187

188 Links* AEI / headset link (T3 IP only) AEI / headset link (T3 IP only) Setting auxiliary devices: Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the AEI / headset link menu item. Scroll to the desired menu item, e.g. DSS module (off). Scroll to the on menu item. 188

189 Links* Integral Blue Link T3 Integral Blue Link T3 The Avaya telephones Integral T3 Classic and Integral T3 Comfort connected to CS I55 can be enhanced with the Integral Blue Link T3. The Integral Blue Link T3 has an external antenna as an application interface for communicating with other Bluetooth devices. T3 telephones with Integral Blue Link T3 support the following profiles: Headset Profile (HSP), Serial Port Profile (SSP), Cordless Telephony Profile (CTP). You can use the following devices on your T3 telephone with the Integral Blue Link T3 (Bluetooth transmission power class 1): Bluetooth headset (cordless hand-/headset) (class 3), External handsfree equipment (Konftel CU 50blue) (class 3), PC with CTI application (via Blue Card USB) (class 1), Bluetooth handset (Integral Blue Voice L) (class 1), PDA (Personal Digital Assistent) with the Integral Blue Pocket (class 2) application and PDA with Palm OS with dial from contacts list (class 3). You can operate some of these applications simultaneously [ 196] on your Blue Link. The status messages indicate which applications are Status messages [ 197]. The Blue Link can only be connected to T3 telephones that have T2.5 software or higher. You can see whether the current software status of your telephone is suitable by lifting the receiver and pressing the Menu button. You will find out how to use the Bluetooth device in the corresponding operating instructions. Please note that these operating instructions also use different terms for radio processes (e.g., for bonding pairing, etc.) See the list of preferred devices for those Bluetooth devices recommended by Avaya for use on your T3 telephone with Blue Link. The list is located on the Internet at General safety information for using Bluetooth devices and their range can also be found at this Internet address. 189

190 Links* Integral Blue Link T3 Bonding telephone/blue Link with Bluetooth device Before two Bluetooth devices can communicate with each other, you must first bond them. During bonding, both devices authenticate each other. Using the device that you are bonding from (e.g., a Blue Voice L), first seach for other Bluetooth devices. Then select the device that you want to bonding with (e.g., the Blue Link) and enter the device s Bluetooth PIN. If you deactivate the connection between the two Bluetooth devices at a later stage, you do not have to go through this procedure again in order to reactivate them. You can specify the device names [ 191] and Bluetooth PIN [ 192] for the T3 telephone with Blue Line. Depending on the application, you can bond from the Bluetooth device: Bluetooth device searches for the T3 telephone with Blue Link [ 192] or from the T3 telephone: T3 telephone with Blue Link searches for Bluetooth devices [ 193]. The following overview shows where you can start bonding for each application: from the T3 telephone from the Bluetooth device Headset x External x handsfree equipment Blue Voice L x PDA with Blue Pokket/ Palm OS x x PC/ Blue Card USB (x) (with limitations. See note [ 200]) It is easy to deactivate and reactivate a bond to the Bluetooth device: Deactivate connection to the Bluetooth devicetemporarily [ 194] Reactivate connection to thebluetooth device [ 194] Delete bond to the Bluetooth devicepermanently [ 195] x 190

191 Integral Blue Link T3 Links* Entering a device name Before you connect Bluetooth devices to your telephone, it makes sense to enter a name for your T3 telephone. This name is then displayed on the devices that communicate with the Blue Link. It is then easy to identify. Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the corresponding menu item, e.g. Blue Link port 1 (if the Blue Link is plugged into port 1). Scroll to the Address/Name menu item. Scroll to the Name: menu item and enter the desired name. Scroll to the Save entry menu item. The name can be a maximum of 20 characters in length. The default name is "Tenovis T3". You cannot change the device address. 191

192 Links* Integral Blue Link T3 Changing the Bluetooth PIN On delivery, the Bluetooth PIN of your T3 telephone with Blue Link is "0000". You can change it as follows: Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the corresponding menu item, e.g. Blue Link port 1 (if the Blue Link is plugged into port 1). Scroll to the Change PIN menu item. Scroll to the Old PIN: menu item and enter the old Bluetooth PIN (on delivery "0000"). Scroll to the New PIN: menu item and enter the new Bluetooth PIN. Scroll to the Re-enter PIN: menu item. and re-enter the new Bluetooth PIN. Scroll to the Save PIN menu item. Confirm the entries. 192 If you forget the PIN, please refer to your system administrator. Detecting the bonded telephone You T3 telephone with Blue Link must identify itself to other Bluetooth devices if you are bonding from the other Bluetooth device. 1. Switch on the Bluetooth device that you want to bond with. 2. Prepare the Blue Link in such a way that the search procedure can be started from the other Bluetooth device ("Detect mode"): Press the "Menu" function key. Scroll to the Settings menu item and confirm selection. Scroll to the corresponding menu item, e.g., Blue Link port 1 (if the Blue Link is plugged into port 1), and confirm selection. Scroll to the desired application, e.g. Use PDA application (off), and confirm selection. Scroll to the on menu item and confirm selection. Scroll to the Bonded phone detected menu item and confirm selection. The T3 telephone with Blue Link is recognisable for about three minutes ("Bonding started" info message, then hourglass in the "Initiate bond" window). 3. Now start the search and bonding procedure on the other Bluetooth device. Refer to the operating instructions of the Bluetooth device to find out how.

193 Integral Blue Link T3 Links* Searching for another Bluetooth device You have to search for another Bluetooth device if you are bonding from your T3 telephone. 1. Switch on the Bluetooth device that you want to bond with. 2. Switch to a "Detect mode". Refer to the operating instructions of the Bluetooth device to find out how. 3. Now start searching for the Bluetooth device from the T3 telephone with Blue Link: Press the "Menu" function key. Scroll to the Settings menu item and confirm selection. Scroll to the corresponding menu item, e.g., Blue Link port 1 (if the Blue Link is plugged into port 1), and confirm the selection. Scroll to the desired application, e.g. Use Bluetooth headset (off), and confirm selection. Scroll to the on menu item and confirm selection. Scroll to the Search other devices menu item and confirm selection. The corresponding device is then sought. The "Search started" information message appears and you will see an hourglass in the "Setup bond" window. When a device has been found, the name and address of the device are shown. A list of devices may appear if several recognisable Bluetooth devices were found. Select the desire device and confirm selection.... Enter the current Bluetooth PIN for the device. This may also consist of letters. (Consult the operating instructions of the Bluetooth device). Scroll to the Bond device menu item and confirm selection. The "Bonding started" information message appears in the display. When bonding has completed, the two devices can communicate with each other. If no device was found, the information message "Search failed" appears. 193

194 Links* Integral Blue Link T3 Deactivating the connection temporarily You can temporarily deactivate the Bluetooth link (bond) between your T3 telephone with Blue Link and a Bluetooth device. Press the "Menu" function key. Scroll to the Settings menu item and confirm selection. Scroll to the corresponding menu item, e.g., Blue Link port 1 (if the Blue Link is plugged into port 1), and confirm selection. Scroll to the desired application, e.g. Use PDA application (on), and confirm selection. Scroll to the off menu item and confirm selection. The connection to the Bluetooth device will be deactivated. The connection can easily be re-established. Re-establishing a connection All devices to which your T3 telephone is boned and all their access data are saved in the list "Known devices", even if the link is temporarily deactivated. Each application (e.g. Bluetooth headsets) has its own list. Activating a bonded device does not require exchange of device names or Bluetooth PIN numbers, merely selecting the desired device. Press the "Menu" function key. Scroll to the Settings menu item and confirm selection. Scroll to the corresponding menu item, e.g., Blue Link port 1 (if the Blue Link is plugged into port 1), and confirm selection. Scroll to the desired application, e.g. Use PDA application (off), and confirm selection. Scroll to the on menu item and confirm selection. Scroll through to Known devices menu item and confirm selection. Scroll to the desired device e.g., Device_name_BD_AD1224, and confirm selection. The window "PDA application - Device_name_BD_AD1224" will be displayed. This activation does not require the selected device to be within the Blue Link radio range! You will then receive a status message regarding a faulty or missing connection. The connection will be automatically re-established when the Blue Link "discovers" the device within its radio range. 194

195 Integral Blue Link T3 Links* Deleting a bond permanently You can easily prevent a previously established connection to a Bluetooth device from being reactivated. This is recommended if you are giving the Bluetooth device to someone else. All the access data for this device are deleted from the T3 telephone. Press the "Menu" function key. Scroll to the Settings menu item and confirm selection. Scroll to the corresponding menu item, e.g., Blue Link port 1 (if the Blue Link is plugged into port 1), and confirm selection. Scroll to the Delete Bluetooth devices menu item and confirm selection. Scroll to the device to which you wish to prevent access, e.g. Device_name_BD_AD1224. Deleting the entry. The device will no longer appear in the list. All access data will be deleted. To be able to use a device with the T3 telephone after it has been deleted, you must recreate the Bluetooth link. You can delete all Bluetooth devices from the list at the same time. Instead of entering a device name, select the Delete all devices menu item and confirm. If you wish to give the PDA to someone else, you should delete the Blue Link bonding data there also. Refer to the PDA user manual to find out how. 195

196 Links* Integral Blue Link T3 Operating several applications on the Blue Link You can combine the following Bluetooth applications with one another: Headset - PC (with Blue Card USB) Headset - PDA External handsfree equipment - PC (with Blue Card USB) External handsfree equipment - PDA Blue Voice L - PC (with Blue Card USB) Blue Voice L - PDA The Blue Link menu of the T3 telephone now only lists the applications that you can operate together with those that are currently active. 196

197 Links* Integral Blue Link T3 Status messages The status messages in the idle state of the T3 telephone provide you with information on the current status of all currently active Bluetooth devices. A message indicating that there is no connection to a device appears if: the device is switched off, the device is out of radio range, the connection has been otherwise interrupted or disturbed. If you have activated a headset, two status lines always appear: The first is with respect to headset activation, the second lets you know if there is a connection to the headset. If a disrupted connection to a headset has been re-established, the display in the T3 telephone is not automatically updated. This only happens when the T3 telephone tries to establish a connection to the headset. Headset The following descriptions apply if a headset (Bluetooth, DECT or cordless headset) is connected to your T3 telephone. See the list of preferred devices for those headset recommended by Avaya for use on your T3 telephone with Blue Link. The list is located on the Internet at Before you can connect and use a headset with the Blue Link, you must first delete other headsets, e.g., to the CTI link. Please note that the "Headset Profile" notes of you Bluetooth headset apply for your T3 telephone with Blue Link. The Blue Link does not support additional functions on the headset such as diverting, refusing etc. The Blue Link and headset have different transmission powers. This means that when you are at the range limit, it is possible that you can still hear the person you re talking to but they can t hear you. If the Bluetooth connection to the telephone cuts out, you will hear an alert tone. 197

198 Links* Integral Blue Link T3 Calling You can dial a number from the telephone, PC or PDA. From the telephone... Enter the desired call number. Press the "Handsfree / Monitoring" function key. The LED next to the function key begins to flash and, as soon as the required subscriber answers, you can speak to him via the headset. If you want to end the call, press the "Monitoring/Handsfree" function key again (the LED goes out). From the PDA/Blue Pocket or Palm OS with dial help There are several ways of calling from the PDA. Read the corresponding operating instructions to find out how. From the headset When you have entered the call number (telephone, PC, PDA), press the call button. Where necessary read the corresponding operating instructions to find out how. From the PC A Blue Card USB must be connected to the PC. Then you can use a CTI application such as Corn4Tel to make calls. Refer to the operating instructions of your CTI application to find out how. You can select call numbers that are in a telephone list (call list, journal, phone book) directly in the list and then dial them by pressing the "Handsfree/Monitoring" function key. Answering calls You receive a call. You can accept the call in different ways: Directly on the headset, on the PDA with T3 Blue Pocket, on the PC Read the corresponding operating instructions to find out how. On the telephone Press the "Handsfree / Monitoring" function key. The LED next to the function key begins to flash and you can speak to the caller via the headset. If you want to end the call, press the "Handsfree / Monitoring" function key again (the LED goes out). The most convenient way to accept a call is directly on the ringing headset. Brief connecting delays are possible when the call is answered at the telephone. If you are using a cordless (DECT) headset or a Bluetooth headset, you can also press 198

199 Links* Integral Blue Link T3 the corresponding key on the headset instead of pressing the "Handsfree/Monitoring" function key on the telephone. A second call is not signalled on the headset. When you switch off your headset you cannot accept calls via the T3 telephone using the "Handsfree/Monitoring" function key. You cannot accept calls on the PDA with Palm OS and dial help. If you are outside the radio range of the Blue Link with the headset and you receive a call, it will not be signalled on the headset. Even when you re-enter the radio range, it will not be signalled. But you can accept the call however. Continuing a call with the headset If you are making a call using the handset but now you want to continue the call with the headset: Press the "Handsfree / Monitoring" function key. The LED next to the function key begins to flash and you can speak to the caller via the headset. It is now no longer possible to speak via the handset (only listening). You can hang it up. Ending a call Press the "Handsfree / monitoring" function key again (the LED goes out and you can use the handset again). Replace the handset. With a DECT or Bluetooth headset you can also press a corresponding "call button" on the headset instead of pressing the "Handsfree / Monitoring" telephone function key. Monitoring/Mute If someone else in the room with you wants to listen in on the call, you have two options: 1. Select the Monitoring menu item and press the "OK" key. The person you are talking to can now also be heard over the loudspeaker. 2. Pick up the handset. The person you are talking to can now also be heard over the handset (speaking over the handset is not possible). You can deactivate monitoring by pressing "OK" again (in the first case) or replacing the handset (in the second case). If you do not want the caller to hear what is being said at your end, press the "Mute" function key on the telephone or press the corresponding key on the headset. The caller will be able to hear you again once you have pressed this key again. 199

200 Links* Integral Blue Link T3 Using a Blue Card USB You need a Blue Card USB on your PC for the Bluetooth connection between your T3 telephone and PC. Where necessary, consult the Avaya homepage to find out whether other Blue Card USBs are permitted for operation with Avaya T3 telephones. Installation Read the operating instructions of your Blue Card USB to see what requirements your PC must fulfil so that you can use the Blue Card USB. The Blue Card USB has a Bluetooth and a USB interface. Insert the Blue Card USB into an available USB port on your PC. The Blue Card USB comes with software that allows you to set up (bond) and configure the Bluetooth connection to the telephone from your PC. Bonding You should bond the T3 telephone with Blue Link and the Blue Card USB from your PC. Consult the operating instructions of the Blue Card USB to find out how to search for other Bluetooth devices. PC configuration notes Ensure that you install the right Bluetooth SPI driver for your CTI application! Use the information on the mini CD that came with the Link. You must configure the Bluetooth protocol SPP in the Blue Card USB. Determine which COM port the Bluetooth software is using for the Bluetooth connection. You must specify this COM port in the CTI application. T3 telephone configuration notes Depending on which CTI application you are using, you may have to set the appropriate protocol on the T3 telephone. Users of Com4Tel or other TAPI applications must select the "Y to ETSI" protocol. Users of HAYES dial help must select the "AT command" protocol. If you are connecting from the T3 telephone, it is not possible to establish a connection from the Blue Card USB to the T3 telephone. If the Blue Card USD is no longer connected to the CTI application on the PC, this is notimmediately shown on the T3 telephone as a Bluetooth connection malfunction. 200

201 Integral Blue Link T3 Links* Setting the protocol Press the "Menu" function key. Scroll to the Settings menu item. Scroll to the corresponding menu item, e.g. Blue Link port 1 (if the Blue Link is plugged into port 1). Scroll to the Use CTI application (on) menu item. Scroll to the Protocol menu item. Scroll to the desired menu item, e.g. Y to ETSI. Exit menu. The new setting is then saved. 201

202 Links* Integral Blue Link T3 Integral Blue Pocket and Integral Blue Voice L There are separate operating instructions for connecting and operating the Integral Blue Pokket on your PDA and the Handset Integral Blue Voice L. Read the appropriate instructions for setting up and operating the devices. See the list of preferred devices for those PDAs recommended by Avaya for connection to your T3 telephone with Blue Link. The list is located on the Internet at Consult the operating instructions of the PDA to find out the requirements that your PC must fulfil for use with the PDA. External handsfree equipment You can use the external handsfree equipment Konftel CU 50blue with your T3 telephone with Blue Link. The handsfree equipment is connected the same way as a headset. Read the appropriate operating instructions to find out how to use the external handsfree equipment. 202

203 Integral Blue Link T3 Auxiliary devices* Auxiliary devices* The DSS Module Dialling with the DSS module Activating additional loudspeaker Activating headset Headset - making a call Headset - answering calls Continuing a call with the headset when the handset is lifted Setting CTI application (T3 IP only)

204 Auxiliary devices* Integral Blue Link T3 To the individual interfaces of the links [ 178] you can connect various auxiliary devices: Com4Tel to be able to use the most important telephone features from a PC. Other CTI applications for PC-supported dialling (such as Lotus Organizer, for example). Headset for comfortable telephoning without the handset. External handsfree devices for high handsfree quality. Second handset for monitoring during a call. Recorder for recording a call. External loudspeaker to improve the handsfree quality. DSS module to allow use of further keys, e.g. for the phone numbers of your partners, individual destinations (frequently used phone numbers), line keys (Multiline) and so on. Door device for signaling certain statuses. Second alarm for additional signaling of a call. You can also make use of your telephone features from your PC by using Avaya Com4Tel or other CTI applications (e.g. Lotus Organizer). In some cases it will be necessary to make certain settings on your telephone. Most of the items of auxiliary equipment listed here have their own operating and commissioning manuals. Only those devices which are not covered by these manuals will be dealt with below. 204

205 Auxiliary devices* The DSS Module The DSS Module A DSS module has 36 keys which your system administrator can assign according to your preferences. The following options are available to you: Call numbers of your partners Individual destinations (frequently used call numbers) Line keys (for multiline) Direct call destinations Function keys 1: Keys with LEDs 2: Insertable labels 205