ipads Deployment Welcome Kit

Transcription

1 ipads Deployment Welcome Kit Training documentation is intended for the management of the ipad2 or later generations Modified date: 03/10/15

2 Page 2 of 6 Welcome to the 1:1 classroom! We know that there are many things running through your mind as you start planning to deploy ipads in your classroom. We want to make sure that you start building your 1:1 classroom on a solid foundation. This packet contains sensitive information related to access and maintenance of ipads including account information, passcodes and combinations. Please exercise discretion when storing this packet. Please note that the ios Support Team continuously posts additional training documentation and other support materials at ipads.cps.edu. Key Information Technology Number of ipads Number of Carts Number of MacBooks Number of Grades School Tech Coordinator Number of Access Points Number of Floors Number of Classrooms Currently at 1:1 Status Accounts VPP Program Facilitator

3 Page 3 of 6 Guidance: The information on the previous page is the only information that should be written down. Please do not share user credentials or passwords that are provided by the ios Support Team or your school s support staff (e.g., your TechCo). Information in this packet should only be shared with your TechCo, the teacher(s) assigned to the cart and any other principal designee. The ios Support Team recommends that you change the default combination to each cart and record that information for yourself. A different combination for each cart provides a higher level of security. The Apple ID assigned to each teacher is specific to the MacBook and ipads found in that teacher s cart. Do not share assigned Apple IDs or passwords with students or other teachers. Some things to think about when managing your new ipad deployment are: Security: What are your current and future plans for securing the devices? Storage: What are your daily, weekend, holiday, summer and long-term storage plans? Training: How do you plan to train teachers and senior leadership team members? What are your ideas surrounding professional development? Management: How will you manage app requests, app updates, ios updates and troubleshooting? Maintenance: How much time will you plan per week or per month for maintenance? Tech Partners: Who are your tech partners at your school, on a district level and externally? The Bundle: CPS offers several ipad solutions for schools. For more information on these solutions, go to ipads.cps.edu and click Ordering ipads. The most common ipad Solution includes the following items: One Bretford Sync Cart A class set of 32 ipads One MacBook Pro laptop A plastic kit containing two padlocks, a metal tether and a bracket

4 Page 4 of 6 Note: The number of ipads your cart contains may be different if your school leadership has re-allocated some of your devices to other purposes. PowerSync Cart: Each PowerSync Cart (referred to as the Cart) has numbered slots (up to 40). The Cart comes with labels to number the ipads and help the teacher know which number ipad s/he is holding and which slot it should go into. The Cart is capable of supporting ipads (depending upon your cart) at one time. If more than 30 ipads are assigned to a teacher, additional ipad charging cords can be stocked in the cart. MacBook Pro: The MacBook is used to update and sync the ipads. The MacBook should be signed out to the teacher. If the cart is shared, it is up to the teachers and/or school leadership to decide whom to assign the MacBook. The teacher may take the MacBook home, however the MacBook is not intended for personal use. It is a resource that should be used to serve the classroom. MacBook Login Credentials: Though teachers are able to log into the MacBook using their CPS user name and password, the ios Support Team encourages teachers to log into the MacBook using Administrator credentials. All functionality between the CPS account and the Administrator account are the same. Logging in as Administrator has the added benefit of giving the teacher access to Apple Configurator. To login as Administrator, click on Other.., then type Administrator in the user name field. The teacher can request the password from his or her TechCo or by contacting the ios Support Team at ipads@cps.edu. When the teacher successfully logs in as Administrator, red wallpaper should appear on the screen with the CPS logo. Per CPS, Apple presets various settings and installs software on the MacBook and ipads prior to their arrival at a school. This work is done using the following Apple ID: macdeveloper@cps.k12.il.us. If the MacBook receives an update alert in the AppStore, please contact the ios Support Team at ipads@cps.edu to receive this password. Note: There is an 8 a.m. 4 p.m. Apple Block in place at all CPS sites. In order to successfully run an update on the MacBook and ipads, a school must request that the block be lifted. Our Network Operations team handles Apple network blocks. Please have your principal call the IT Service Desk at (773) , option 9 to open a ticket for the Apple block to be lifted.

5 Page 5 of 6 Once the principal receives the ticket number, s/he must send an to netops@cps.edu with the subject line containing the ticket number a message stating that the principal approves of the Apple block lift request. The principal will receive an that the request has been processed. The Network Operations team requires a 48-hour notice and the request must completed by the principal.

6 Page 6 of 6 Need Help? We are here to support you! For all technical issues, simply call the IT Service Desk at (773) , option 9. Our team works with the IT Service Desk to make sure your issues are routed to the proper ios Support Team member as quickly as possible. We encourage you to your feedback and non-technical questions to the ios Support Team at ipads@cps.edu.