About the Representative System

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3 Message from the Management Aiming to Be the Most Trusted, Number-One Community Bank :H DW ND]DNL 6KLQNLQ %DQN GHHSO\ DSSUHFLDWH \RXU SDWURQDJH,Q RUGHU WR IRVWHU DQ HYHQ GHHSHU XQGHUVWDQGLQJ RI RXU EDQN ZH KDYH SXEOLVKHG D GLVFORVXUH GRFXPHQW 7KH 6WDWH RI NDVKLQ µ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8 The Okazaki Shinkin Bank offers a wide variety of international operations, including overseas remittances and trade transactions, as part of an effort to better tailor services to the more diversified and sophisticated requirements of a client base increasingly engaged in cross-border activities. All branches offer some foreign currency exchange services, and five are capable of offering a full range of such services. Other services include providing exchange-rate information and holding seminars on overseas investment to support local companies as they seek to expand their trade and business connections with overseas countries. We have been broadening our range of international operations since 986, when we first became involved in international correspondent banking. To support these operations, we set up international communications channels and a dedicated computer system for administration of correspondent banking in fiscal 994, and a new online international accounts service in fiscal 00. In May 006, we launched our internet application service for foreign exchange transaction to enhance customer convenience. As of March 3, 04 the Bank's international correspondent banking network encompassed 6 banks located in 44 countries. (As of June 6, 04) total: 6 ASIA BANGLADESH CAMBODIA CHINA HONG KONG INDIA INDONESIA KOREA MALAYSIA PAKISTAN PHILIPPINES SINGAPORE SRI LANKA TAIWAN THAILAND VIETNAM JAPAN NORTH AMERICA CANADA U.S.A. LATIN AMERICA ARGENTINA BRAZIL MEXICO PERU EUROPE BELGIUM DENMARK FRANCE GERMANY IRELAND ITALY LUXEMBOURG NETHERLANDS NORWAY POLAND PORTUGAL RUSSIA SPAIN SWEDEN SWITZERLAND U.K MIDDLE EAST CYPRUS SAUDI ARABIA TURKEY OCEANIA AUSTRALIA NEW ZEALAND PAPUA NEW GUINEA 5

9 We opened the Okazaki Shinkin Bank Bangkok Representative Office in Bangkok, the capital city of Thailand, on October, 03. Initially, the office is being staffed by two employees the office director and one local employee who will investigate and compile data related to support for business expansion into Thailand, local economic trends, and financial trends, in addition to handling local inquiries. Over 90 Okashin clients have expanded their businesses into Thailand, and as the expansion needs of our clients in Thailand and other southeast Asian countries increase, this office puts us in a position to provide greater support to all our clients than was previously possible, both now and in the future. Through the efforts of the Dandanbox Executive Committee, we have been supporting artists who possess the skill to produce marvelous pictures in spite of their disabilities. Since August 0, Okashin has adopted designs from artists for our Dandan envelopes (cash envelopes), IC cash cards, and tissue boxes. In October 03, the nd Dandan Attic Art Exhibition (from the nd through the 6th) was hosted by the Dandan Attic Art Society at the Okazaki Shinkin Bank Museum. In March 04, we adopted designs by the children of the Toyokawa Special Support School for tissue boxes. We opened our Okashin Internet Branch on April 8, 03. This new service lets customers open a savings account and perform transactions using a computer, smart phone, etc., via the Internet. We are also offering term deposits at special interest rates exclusively through our online bank. Please visit our online bank via the Okazaki Shinkin Bank website. Two of our bank branches Togo Branch on November 5, 03, and Chiryu Branch on February 0, 04 have reopened at new locations in new facilities built to prioritize sound construction that emphasizes functionality and is friendly to both people and the environment. Our new facilities have been designed to be more pleasant to use, offering parking lots and multipurpose restrooms that are easier for customers in wheelchairs and people with children to use, and providing community rooms available to everyone in the community for a variety of uses. We hope you come and visit our new branches! Togo Branch Chiryu Branch

10 (As of June 30, 04) (As of June 30, 04)

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