Release Date April 7, Release Number wiadvisor Dashboard Version wiadvisor Connect Version

Transcription

1 Release Notes Release Date April 7, 2013 Release Number wiadvisor Dashboard Version wiadvisor Connect Version micropod Application Version micropod Operating System Version 1.0.1

2 Contents OVERVIEW 3 System Requirements 3 Contact Information 4 wiadvisor Supported Vehicles 4 wiadvisor Application Support Information 5 New Features & Improvements 5 Fixes 5 Known wiadvisor Application Limitations 6

3 Overview System Requirements The wiadvisor Dashboard will provide a portable method to support the interaction between Service Advisors and customers in the service write-up area. The program integrates many Chrysler systems, Dealer Management Systems (DMS), and other service write-up resources into a single web-based user-interface displayed on a tablet. The tables below outline the recommended hardware and software for wiadvisor. The wiadvisor Support Team will only support the wiadvisor Dashboard application operating on the listed tablets with the operating system and browsers listed below. Dealers are responsible for any consequences on tablets purchased outside of the recommendations. The recommendations will evolve over time. Recommended Tablets: Apple ipad with Retina Display (4th Generation) WiFi Model Apple ipad (3rd Generation) WiFi Model Model HD OS / Browser Data Plan 32 GB ios 6 or later / Safari Not required 32 GB ios 6 or later / Safari Not required The ipad should not be viewed as a tool that replaces desktop computers, but rather as an enhancement to them. Dealers who want a tablet that offers direct access to their DMS should consider a tablet model which would then replace their desktops or laptops in their service write up area. The recommendation for that is as follows: Model Processor HD Memory OS Samsung Series 7 XE700T1A-H01US Samsung Series 7 Business Slate XE700T1A-A05US Intel Core i5-2467m Processor Intel Core i5-2467m Processor 128GB 64GB 4GB 4GB Windows 7 Professional (64-bit) Windows 7 Professional (64-bit) Screen Size Resolution 11.6" 1366 x " 1366 x 768 Recommended Browsers: Name Google Chrome (Slate Only) Apple Safari Windows (Slate Only) Apple Safari Mac (ipad Only) Version 23 or later 5.1 or later 6 or later

4 Contact Information If you have any questions concerning wiadvisor or the specifics of this release, please contact the wiadvisor Support Team or reference the KnowledgeBase articles at: WITECH1 Support KnowledgeBase wiadvisor Supported Vehicles All Chrysler Group and US FIAT vehicles from 2000MY to present are supported with the following exceptions: Model Year Vehicles Crossfire, Crossfire Roadster, Crossfire SRT-6 Crossfire, Crossfire Roadster, Crossfire SRT-6 Crossfire, Crossfire Roadster, Crossfire SRT-6 Ram Truck (Cummins Diesel) Ram Truck (Cummins Diesel) 2000 Ram Truck (Cummins Diesel)

5 wiadvisor Application Support Information The wiadvisor Dashboard application can be accessed from DealerCONNECT. To access wiadvisor Dashboard from the DealerCONNECT portal, please follow steps below: Login to DealerCONNECT ( using your SID, Password, & Dealer Code Click on Service Tab Click on wiadvisor Dashboard link under Vehicle Information Plus (VIP) The following KnowledgeBase articles ( Support KnowledgeBase) are recommended for further information: Recommended Tablets for Use with wiadvisor Printing from an ipad with wiadvisor Samsung Slate Printer Setup for use with wiadvisor wiadvisor Supported Vehicles and Systems wiadvisor Features vs. Vehicle Support Summary New Features & Improvements Change Description Added Warranty In-Service Date to Support All-Makes Vehicles Added New Model Support for 2014 WK, MK, and BF Fixes Change Description Corrected Available Flashes Updated Canadian Postal Zip Code Entry Corrected Vehicle Restriction and ECS Vehicle Flags from Checking to Yes Corrected All-Makes Vehicles displaying Recalls & RRTs with Red Question Mark Updated Telephone Number Format (ADP) Implemented Single Save Logic (ADP) Corrected Address Length Concern (ADP) Corrected Invalid Model Abbreviation for Make Code (ADP) Corrected Processing of Error 500 Line Service Estimate Parameter is Invalid (ADP) Updated Appointment Details (Reynolds & Reynolds) Updated Appointment Push Process (Automate)

6 Known wiadvisor Application Limitations Change Description Internet Explorer (IE 9) User Interface Compatibility Concerns Navigating away from a view page within 5 seconds of changing a value on that page may cause changes to be lost Triage items (Recall, RRT, Flash Updates, and/or DTC) cannot automatically be added to Selected Services Cannot process vehicles classified as dealer inventory without customer name Pre-write RO time incorrect by 2 hours (Dealer Track)