Avaya Product Comparison

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Avaya Product Comparison"

Transcription

1 Avaya Product Comparison Small and Medium Enterprise Systems June 2012 Architecture / Models SingleServer;HybridIPPBX TheIPOffice500isasingleSME Communicationsplatformwith payasyou grow scalabilityandfeaturerichness Basic Edition basickeysystemcapabilitiesfor verysmallbusinesses Essential Edition the musthaves thatsmall businessesneedtoenhancetheircommunicationswithcustomersandcolleaguesand streamlinetheiroperations Advanced Edition designedforbusinesses wheresuperiorcustomerserviceand intelligenceandagentproductivityhelp toincreasesales Architecture and Capacity Preferred Edition forbusinessesthatusecommunicationstoestablishacompetitiveedge throughintelligentcallroutingandsophisticatedmessaging IPOfficeServerEditionisascalableLinuxbasedoptionformidsizeenterprisecustomers. ItprovidesUCapplicationsonaplatformthatis easytomanageandseamlesstoupgrade. Primary Server providescallcontrol,mobility, IMandpresence,andMessaging(VMPro& one-xportal),centralizedlicensinginasingle server Secondary Server sameasprimaryserver,but providesadditionalcapacityand/orresiliency Application Server optionalexternalserver forone-xportalwhenadditionalcapacityis needed Expansion System LinuxserverorIPOffice 500V2.TheIPOffice500V2canalsoact asalocalgateway AvayaAuraMEprovidesavirtualizedserver solutionformultipleavayaauraapplications: CommunicationManager(CM) SessionManager(SM) Presence SystemManager(SMGR) AES CommunicationManagerMessaging(CMM) CallCenterElite UtilityServices SystemPlatform AvayaAuraapplicationswithreducedhardware implementation,reducedinstalltime,easier administrationandmanagement. AvayaAuraMEsupportsaredundantserver configurationforfastreboothighavailability option AvayaAuraMEprovidesfeatureplatformfor: MobileCollaborationPack VideoCollaborationPack CollaborationPackforCS1000 Avaya Inc. Proprietary Use pursuant to the terms of your signed agreement or Avaya policy. avaya.com 1

2 Capacity Essential, Preferred and Advanced Editions: Upto384userspersite Upto1,000usersacross32sites 148H.323,240digital,208analogtrunks (notsimultaneously) Basic Edition: Upto48users 20SIP,24digital,16analogtrunks(not simultaneously) Upto1,000usersatasinglesite - or - Upto1,000usersacrossmax32sites Upto250SIPtrunksperserver Upto125SIPtrunksperExpansionSystem TrunkswithIPOffice500V2 148H.323,240digital,208analogtrunks (notsimultaneously) Upto2,400users Upto2,000trunks,andfurtherscalability usingtheg430org450gateways Upto250G430orG450gateways Trunk types supported Messaging Nativesupportforanalog,H.323,SIP,BRI, E1/T1/PRI Embedded Voic 2to6ports Upto25hoursofmessagestorage Preferred Edition Voic Upto40ports Upto380hoursofmessagestorageonUCM ExternalmessagestoragelimitedbyHDD capacity SIPtrunksarenative Analog,H.323,BRI,E1/T1/PRIaresupported viaanipoffice500v2 Messaging and Unified Messaging Messaging with VM Pro Upto100portsonprimaryserver Upto100portsonthesecondaryserverfor resiliency Upto1,000hoursofmessagestorage SIP,analog,H.323,BRI,E1/T1/PRItrunksare supportedviaagateway CommunicationManagerMessaging:12-ports; standardwithenterpriseeditionandenterprise Core;optionalwithStandardedition(2,400 mailboxes) AvayaAura ModularMessagingavailableas anexternaloptionwithsophisticatedscalability,answeringandspeechcapabilities AvayaAura Messagingwithinherentvoice recognitionandspeechautoattendant;sophisticatedfeatures Fax Nolicensesrequired Nolicensesrequired Includedwithmessaginglicense Check all messages voice mail, and fax in one mailbox Standardvoic presentationto MailboxsynchronizationstandardwithOffice Worker,TeleworkerandPowerusersolutions Standardvoic presentationto MailboxsynchronizationstandardwithOffice WorkerandPowerusersolutions Standardvoic presentationto Standardfaxmessagingsupportsfaxesinsame mailboxasothermessages Third-partyfaxserversprovideaccesstofaxes inon box Third-partyfaxserversprovideaccesstofaxes inon box Browser-based voice mail access StandardwithPreferredorAdvancedEditions StandardforalluserswithOfficeWorkerand PowerUserenabled StandardwithAvayaAura ModularMessaging andavayaaura Messaging reading and reply StandardwithMobileWorkerorPowerUser solutions StandardwithPowerUsersolutions StandardwithAvayaAuraModularMessaging (requiresavayaone-x Speechifusing MicrosoftSpeechServerastheModular Messagingmessagestore) StandardwithAvayaAuraMessaging Speak commands to the automated attendant Notoffered Notoffered Yes StandardwithAvayaAuraMessaging Avaya Inc. Proprietary Use pursuant to the terms of your signed agreement or Avaya policy. avaya.com 2

3 One-number Access StandardwithMobileWorkerandPowerUser solutions GraphicalUserInterfaceforspecifiedmobile devicestoenhancecommunications Logintophonesatanydeskwithpersonal features Applications StandardwithPowerUsersolutions GraphicalUserInterfaceforspecifiedmobile devicestoenhancecommunications Logintophonesatanydeskwithpersonal features EC500(Standard) GraphicalUserInterfaceforspecifiedmobile devicestoenhancecommunicationsthrough onelogintophonesatanydeskwithpersonal features Recording Server-basedprogrammablecallrecording recordagentcallsfortrainingorrecordsales callsforreplay;recordingandstoragetool included Standardrecordingintovoicemessaging Standardrecordingintovoicemessaging Sophisticatedrecording/storagesolutions availableviathird-party RequiresIPOfficePreferredorAdvanced Editionforcustomizablerecordingand AdvancedEditionforstorage Callrecordingintovoic requires PreferredorAdvancedEdition Audio Conferencing Includes128-party(64-userspercall)conferencebridge RequiresIPOfficePreferredEditionfor Meet- Me Feature EssentialEditionsupportsamaximumof 64-parties Includes128channelspernode Upto4,096across32nodes 64-userspercallmeet-meconferencebridge forallusers Includes6-party Meet-Me conferencebridge Expandsto10,000-partieswithAvayaAura Conferencinghardwareandsoftware PC Call Management Avayaone-X PortalforIPOfficestandardwith OfficeWorkerandPowerUsersolutions Avayaone-X PortalforIPOfficestandardwith OfficeWorkerandPowerUsersolutions AvayaFlare CommunicatorforWindowsand ipadstandard Avayaone-X PortalforIPOfficestandardwith OfficeWorker,TeleworkerandPowerUsersolutions AvayaIPOfficeVideoSoftphonestandardwith TeleworkerandPowerUsersolutions AvayaFlareCommunicatorforWindowsand ipadstandardwithofficeworkerandpower User AvayaIPOfficeVideoSoftphonestandardwith PowerUsersolutions Avayaone-X Communicator(Enterprise Edition) Avayaone-X Attendant(Optional) AvayaIPOfficeReceptionist(upto4) AvayaIPOfficeReceptionist(upto10) Avaya Inc. Proprietary Use pursuant to the terms of your signed agreement or Avaya policy. avaya.com 3

4 Detail Features While feature interactions may vary per platform, each platform offers common functionality including: Multiplecallsupport Answer/Hold/Unhold Dial/DialfromAddressBook CallerID ConferenceCreationandManagement AvayaFlareCommunicatorforWindowsandiPad Avaya one-x Portal for IP Office Browser-basedportal Callhistory Messagemanagement ProvidesaccesstoacorporateLDAPdirectory andpersonalcontactsforease-of-dialing InstantMessagingandPresencecapabilities standardwithofficeworker,teleworkerand PowerUsersolutions Telecommutermodeforfull-featuredhome workingrequirespoweruserorteleworker MobileTwinningadministration(requires MobileWorkerorPowerUsersolutions) Avaya one-x Portal for IP Office Browser-basedportal Callhistory Messagemanagement ProvidesaccesstoacorporateLDAPdirectory andpersonalcontactsforease-of-dialing InstantMessagingandPresencecapabilities standardwithofficeworkerandpoweruser solutions Telecommutermodeforfull-featuredhome workingrequirespoweruser MobileTwinningadministration(requiresPower Usersolutions) Avaya one-x Communicator Thick client Callhistory Messagemanagement ProvidesaccesstoacorporateLDAPdirectory andpersonalcontactsforease-of-dialing Instantmessaging Telecommuter/RoadWarrior/SharedAccess Modes Point-to-pointvideocalls Find-meFollow-meadministration Avaya IP Office Video Softphone Point-to-pointvideocallswithanother TeleworkerorPowerUseronsamenetwork Avaya IP Office Video Softphone Point-to-pointvideocallswithanotherPower Useronsamenetwork Avaya Inc. Proprietary Use pursuant to the terms of your signed agreement or Avaya policy. avaya.com 4

5 Instant Messaging/Presence IMandPresencesupport sendinstantmessagestootherusers;viewuseravailability withinthesystem FederatedPresence Collaboration IMandPresencesupport sendinstantmessagestootherusers;viewuseravailability withinthesystem FederatedPresence IMandPresencesupport sendinstantmessagestootherusers;viewuseravailability withinthesystem FederatedPresence Video Point-to-pointHDvideoviaSoftphone Point-to-pointHDvideoviaSoftphone Point-to-point 6-PartyHDmultipointvideoviasoftphone 6-PartyHDmultipointvideoviasoftphone AvayaFlare Experience Avayaone-X Communicator Multi-point AvayaAura Conferencing(AAC) Requirements IM/PresencestandardwithOfficeWorker, TeleworkerorPowerUsersolution IM/PresencestandardwithOfficeWorkerand PowerUsersolutions Point-to-PointandmultipointHDvideostandardwithTeleworkerandPowerUsersolutions Point-to-PointandmultipointHDvideostandardwithPowerUsersolution IM/Presencestandard Point-to-pointvideostandard Multi-pointHDvideowithAACoptional Avaya Inc. Proprietary Use pursuant to the terms of your signed agreement or Avaya policy. avaya.com 5

6 Analog Phones Digital Phones SupportsindustrystandardAnalogPhones Avaya6200/2500SeriesAnalogPhones Essential, Preferred and Advanced Edition: Avaya1400SeriesDigitalPhones Avaya5400SeriesDigitalPhones AvayaT3SeriesDigitalPhones Avaya4406D,4412D,4424DDigitalPhones AvayaM7000SeriesDigitalDeskphones (LegacySets,notavailablenew) AvayaT7000SeriesDigitalDeskphones Basic Edition: Avaya1400SeriesDigitalPhones AvayaETRPhones Phones Requires IP Office 500 V2 as a gateway SupportsindustrystandardAnalogPhones Avaya6200/2500SeriesAnalogPhones Requires IP Office 500 V2 as a gateway Avaya1400SeriesDigitalPhones Avaya5400SeriesDigitalPhones AvayaT3SeriesDigitalPhones Avaya4406D,4412D,4424DDigitalPhones AvayaM7000SeriesDigitalDeskphones (LegacySets,notavailablenew) AvayaT7000SeriesDigitalDeskphones SupportsindustrystandardAnalogPhones Avaya6200/2500/8100SeriesAnalogPhones (USonly) Requires G430 or G450 Gateway Avaya1400SeriesPhones Avaya2400SeriesPhones Avaya6400SeriesPhones Avaya8400SeriesPhones IP Phones Essential, Preferred and Advanced Editions: Avaya96x1SeriesIPPhones Avaya9620L,9620C,9630,9640,9640G, 9650&9650CIPphones Avaya5600SeriesIPPhones Avaya1600SeriesIPPhones AvayaT3SeriesIPPhones 3rd-partySIPendpoints Avaya4600SeriesIPPhones HeritageNortel1100and1200IPPhones(in SIPmode) Avaya96x1SeriesIPPhones Avaya9620L,9620C,9630,9640,9640G, 9650&9650CIPphones Avaya5600SeriesIPPhones Avaya1600SeriesIPPhones AvayaT3SeriesIPPhones 3rd-partySIPendpoints Avaya4600SeriesIPPhones HeritageNortel1100and1200IPPhones(in SIPmode) AvayaSIPtelephonywithAvayaAura SessionManager Avayaone-X Deskphone Avaya9600/96x1SeriesIPTelephones Avaya1600SeriesIPTelephones Avaya4600SeriesIPPhones CiscoSIPphones7940,7961and7912 Avaya1408and1416IPPhones HeritageNortel1100and1200IPPhones (insipmode) Software Phones AvayaFlare CommunicatorforWindows andipad AvayaFlare CommunicatorforWindows andipad AvayaFlare CommunicatorforWindows andipad Avayaone-X PortalforIPOffice Avayaone-X PortalforIPOffice AvayaFlare Experience AvayaIPOfficeVideoSoftphone AvayaIPOfficeVideoSoftphone Avayaone-X Mobile AvayaIPOfficeReceptionist AvayaIPOfficeReceptionist Avayaone-X Desktop Avayaone-X Speech Avayaone-X Communicator Avayaone-X Attendant Conference Phones AvayaB149/B159AnalogConferencePhones AvayaB179IPConferencePhone 3rd-partyendpoints AvayaB149/B159AnalogConferencePhones (requiresanipoffice500v2asagateway) AvayaB179IPConferencePhone AvayaB149/B159AnalogConferencePhones AvayaB179IPConferencePhone 3rdpartyendpoints Avaya Inc. Proprietary Use pursuant to the terms of your signed agreement or Avaya policy. avaya.com 6

7 Mobility Options Essential, Preferred and Advanced Editions: Avaya3810DigitalWirelessPhone Avaya3616,3641,3645IPWirelessPhones Avaya3701/11IPDECTPhones Avaya3720/25DECTR4Phones Basic Edition: Avaya3920WirelessPhones ACDBuiltin Advanced Edition Server-basedCustomerCallReporter(CCR) ReportingToolwithstandardrealtimeandhistoricalreporting Callrecording Customermapprovidesgeospatialanalytics 3rd-partyoffersforMultimediaoptions Phones Avaya3616,3641,3645IPWirelessPhones Avaya3701/11IPDECTPhones Requires IP Office 500 V2 as a gateway Avaya3720/25DECTR4Phones Avaya3810DigitalWirelessPhone Contact Center ACDBuilt-in OptionaloptionsfromDevConnectpartnersare available Avaya3810DigitalWirelessPhone Avaya3606,3616,3641,3645IP WirelessPhones Avaya3701/11IPDECTPhones Avaya3720/25IPDECTR4Phones CallCenterElitebuilt-inwithstandardreal timereporting OptionalServer-basedAvayaAura Contact Centerwithoptionalrealtimeandhistorical reporting,voice, ,fax,textorinstant messaginguniversalqueues;standardrealtime andhistoricalreporting Server-basedAvayaInteractionCenterwith WebChat, response,andWebCallback capabilities;optionalrealtimeandhistorical reporting Sophisticatedtoolstoenhanceallaspectsof ContactCenters # of Agents and Groups Upto150agentsand30supervisors VariesdependingonDevConnectsolution. Upto1,000agentsand3,000announcementswithBasicoffer Agent Monitoring and Training SilentAgentMonitoring VariesdependingonDevConnectsolution SilentAgentMonitoring AgentPerformancetools AgentPerformancetools Dashboard Self-Service CampaignManagerforbasiccallerformsfiller IVRformoresophisticatedcustomerinput CampaignManagerforbasiccallerformsfiller TTS CallFlows OptionalExperiencePortal Sophisticated IVRthatprovidestouchtone,Web-basedand Speech-enabledapplicationsforself-service Requirements CampaignManagerisstandardwithPreferred Edition CCRandIVRstandardwithAdvancedEdition CampaignManagerisincludedwithServer Edition CallCenterElitelicenses AvayaAuraContactCenterand/orExperience Portaloptional(server/licenseadd-on) RequiresaserverandCCRAgentand Supervisor licensing Avaya Inc. Proprietary Use pursuant to the terms of your signed agreement or Avaya policy. avaya.com 7

8 Standards Transparency SIP,H.323,QSIG,ISDN-PRI,ISDN-BRI(euro); E1 H.323 Multi-site Networking Maximumof1,000users(systemwide) Maximumof32sites H.323 networking features: Absenttextmessage Anti-tromboning Busylampfield Callbackwhenfree Callpickup CallerID Campon Centralizedattendant Centralizedcalllog Centralizedvoic DistributedHuntGroups HotDeskingacrossnetwork Internalandcentraldirectory MessageWaitingIndication Paging Distributedvoic QSIG features: Calling&CalledName&Number CallHold CallSetup CallTransfer Networking SIP,H.323,QSIG,ISDN-PRI,ISDN-BRI(euro); E1 H.323 Multi-site Networking Maximumof1,000users(systemwide) Maximumof32sites H.323 networking features: Absenttextmessage Anti-tromboning Busylampfield Callbackwhenfree Callpickup CallerID Campon Centralizedattendant Centralizedcalllog Centralizedvoic DistributedHuntGroups HotDeskingacrossnetwork Internalandcentraldirectory MessageWaitingIndication Paging Distributedvoic QSIG features: Calling&CalledName&Number CallHold CallSetup CallTransfer QSIG;H.323,ISDN-PRI,ISDN-BRI;E1;DCS/ DCS+ Networking supports feature transparency for up to 250 remote sites when linked to the Avaya G430 or G450 Media Gateway H.323 DCS/DCS+ networking features: Anti-tromboning Automaticcallback Automatedcircuitassurance Busytrunkverification Callcoverage Callforwarding CallerID Callednameandnumber Calltransfer Callwaiting Centralizedvoic Conferencing Connectedcallnameandnumber Distinctiveringing Leavewordcalling Messagewaitingindication Priorityringing Uniformdialingplan QSIG features: CallerID Centralizedattendantservice(CAS)forupto 99nodes Centralizedvoic Uniformdialingplan Avaya Inc. Proprietary Use pursuant to the terms of your signed agreement or Avaya policy. avaya.com 8

9 Administration interface Windows-basedsystemadministrationtool(All Editions) Web-basedsystemadministration(Basic Edition) System Administration Web-basedadministrationforServerEdition (systemfeatures). Launchexistingmanagementinterfacesforcall control,messaging,andone-xportal Web-basedadministration(SystemManager) standard Monitoring and alarming support Standardproactivemonitoringandalarming SystemStatusApplication(SSA) Standardproactivemonitoringandalarming SystemStatusApplication(SSA) SecureAccessLink(SAL) EndpointManagement Diagnostictooltomonitorandcheckthestatus ofipofficesystemslocallyorremotely Providesreal-timestatus,andhistoricreports Diagnostictooltomonitorandcheckthestatus ofipofficesystemslocallyorremotely Providesreal-timestatus,andhistoricreports NetworkRouting CentralLicensing Discovery&Inventory Logging&Alarming TrustManagement SingleSignOn RoleBasedAccessControl BulkImport/Export EnterpriseLightweightDirectoryAccess Protocol(LDAP)Synchronization CommonUserProvisioning CommonConsole Backup and restore system programming Automaticdailybackups ConfigurationiscopiedtotheSDcard onceaday Automaticdailybackups Automaticdailybackups Standardback-upcanbedoneviaFTP or MessagingbackupcanbedoneviaFTP Multi-site administration Standardsystemadministrationtool enablesmanagementofupto32systems (simultaneously)and2,500ipoffice systems(individually) Web-basedadministrationforServerEdition (systemfeatures) SystemManagerStandard(upto250remote sites) Avaya Inc. Proprietary Use pursuant to the terms of your signed agreement or Avaya policy. avaya.com 9

10 Call Accounting Built-inSMDR Optionalthird-partyCallAccounting Miscellaneous Built-inSMDR Optionalthird-partyCallAccounting Built-inSMDR Optionalthird-partyCallAccounting CTI support IntegralTAPIserverwithinCTILink IntegralTAPIserverwithinCTILink ApplicationEnablementServicesbuilt-in OptionalCTIPro(Essential,Preferredand AdvancedEditionsonly) OptionalCTIPro IntegrationtoIBMSameTime,Microsoft OCS/Lync IntegrationviaTSAPI/JTAPItomultipleother reportingandcontactmanagementapplications MultipleSIPintegrationswithpartnerproducts AvayaAgileCommunicationEnvironment (ACE)optional Failover Basedontheresiliencyoftheexistingmultisitenetwork.Allsoftwarebased Basedontheresiliencyoftheexistingmultisitenetwork.Allsoftwarebased FastRebootHighAvailabilitycoveringthefull applicationserveroptional Distributed,resilientVoic Forsinglesites,aduplicatesystemcanbe addedtoprovidefullredundancy Asimplecheckboxatinstallationallows designationofwhichsitebacksupthe otherintheeventofanoutage noadditional serverrequired Distributed,resilientVoic Forsinglesites,aduplicateservercanbe addedtoprovidefullredundancyofupto 1,000userszzzz Asimplecheckboxatinstallationallowsdesignationofwhichsitebacksuptheotherinthe eventofanoutage RAIDonharddrivesandsoftwareRAM failover. Localsurvivableprocessor(LSP)forTelephony inremotesites Tenant Service Notsupported Notsupported Supportsupto100businessesinonesystem 2012 Avaya Inc. All Rights Reserved. All trademarks identified by,, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. 06/12 Avaya Inc. Proprietary Use pursuant to the terms of your signed agreement or Avaya policy. avaya.com 10

REAL-TIME COLLABORATION FOR YOUR GROWING BUSINESS. avaya.com 1

REAL-TIME COLLABORATION FOR YOUR GROWING BUSINESS. avaya.com 1 REAL-TIME COLLABORATION FOR YOUR GROWING BUSINESS avaya.com 1 WILL YOU KEEP UP WITH THE SPEED OF BUSINESS? That s the question many small and midsize businesses and branch offices face. Employees are scattered

More information

OPENTOUCH SUITE FOR THE SMB

OPENTOUCH SUITE FOR THE SMB OPENTOUCH SUITE FOR THE SMB Address all your communication and data needs POWERFUL COMMUNICATION SERVER OmniPCX Office Rich Communication Edition (RCE) Flexible communication server for small and mediumsized

More information

Beyond UC: Avaya Communicator for Web. Bryan Dingwall, Senior Product Manager

Beyond UC: Avaya Communicator for Web. Bryan Dingwall, Senior Product Manager Beyond UC: Avaya Communicator for Web Bryan Dingwall, Senior Product Manager 1 THE MOVE TO THE CLOUD 35% Growth SaaS MARKET GROWTH $1 out of every $5 is spent on enterprise SaaS software 20% $149 BILLION

More information

RMAUG What s New at Avaya

RMAUG What s New at Avaya RMAUG What s New at Avaya February 13, 2013 Mark Wilson, SE Avaya Proprietary. Use pursuant to your signed agreement or Avaya policy. A Complete Contact Center Solution CMS Unified Reporting Experience

More information

Overview of Cisco Unified Communications Applications and Services

Overview of Cisco Unified Communications Applications and Services CHAPTER 20 Overview of Cisco Unified Communications Applications and Services Revised: February 29, 2012; Once the network, call routing, and call control infrastructure has been put in place for your

More information

Avaya Aura Contact Center 6.4

Avaya Aura Contact Center 6.4 Avaya Aura Contact Center 6.4 Avaya Aura Contact Center 6.4 is a context-sensitive, collaborative, voice and multichannel customer experience management solution that allows businesses to manage all types

More information

Code Description Mitel List Price Mitel Application Server - Audio Web Conferencing Mitel Application Server - Business Dashboard

Code Description Mitel List Price Mitel Application Server - Audio Web Conferencing Mitel Application Server - Business Dashboard Code Description Mitel List Price Mitel Application Server - Audio Web Conferencing 54003986 50 User AWC Audio and Web (for IP 5000) 8,670.00 54003973 1 User Audio and Web Conferencing ( AWC) Audio Only

More information

Huawei Enterprise Communications Solution V3.0 Product Portfolio

Huawei Enterprise Communications Solution V3.0 Product Portfolio Security Level: Huawei Enterprise Communications Solution V3.0 Product Portfolio www.huawei.com HUAWEI TECHNOLOGIES CO., LTD. Enterprise Communications Gateways Gateways USM Unified Gateways U1900 Series

More information

MITEL MiCONTACT CENTER EDITIONS COMPARED

MITEL MiCONTACT CENTER EDITIONS COMPARED FEATURE MATRIX MITEL MiCONTACT CENTER EDITIONS COMPARED A HIGHLY FLEXIBLE, THREE-TIERED OFFERING Mitel Mi Office, Business, and Enterprise Edition are designed for small, medium, and enterprisesized businesses

More information

Avaya SIP Trunk Interoperability Testing

Avaya SIP Trunk Interoperability Testing Avaya SIP Trunk Interoperability Testing Guidelines for Service Providers, Partners, and Customers Table of Contents Introduction... 1 Avaya Session Border Controller for Enterprise Interoperability Guidelines...

More information

IP Office 9.0 IP Office Server Edition Reference Configuration

IP Office 9.0 IP Office Server Edition Reference Configuration IP Office 9.0 IP Office Server Edition Reference Configuration Release 9.0.3 15-604135 May 2014 2014 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information

More information

AVAYA COMMUNICATION SERVER 1000E

AVAYA COMMUNICATION SERVER 1000E AVAYA COMMUNICATION SERVER 1000E The foundation of your unified communications experience Avaya Communication Server 1000E is a full-featured IP telephony communications system that delivers the benefits

More information

Abstract. Avaya Solution & Interoperability Test Lab

Abstract. Avaya Solution & Interoperability Test Lab Avaya Solution & Interoperability Test Lab Application Notes for Configuring Esna Technologies Telephony Office-LinX (TOL) Voicemail, Automated Attendant, and Speech Enabled Automated Attendant with Avaya

More information

Avaya Aura Conferencing 8.0 FP6 patch 1 Release Notes v1. (AAC 8.0 FP6 patch 1)

Avaya Aura Conferencing 8.0 FP6 patch 1 Release Notes v1. (AAC 8.0 FP6 patch 1) Avaya Aura Conferencing 8.0 FP6 patch 1 Release Notes v1 (AAC 8.0 FP6 patch 1) May 2016 Contents 1 Introduction... 4 2 Avaya Aura Conferencing (AAC) 8.0 Feature Pack 6 patch 1 (FP6 patch 1) Overview...

More information

User Web Interface. Administration Guide. Release 21.0 Document Version 3

User Web Interface. Administration Guide. Release 21.0 Document Version 3 User Web Interface Administration Guide Release 21.0 Document Version 3 9737 Washingtonian Boulevard, Suite 350 Gaithersburg, MD 20878 Tel +1 301.977.9440 WWW.BROADSOFT.COM BroadWorks Guide Copyright Notice

More information

Microsoft Deploying, Configuring, and Administering Microsoft Lync Server 2010

Microsoft Deploying, Configuring, and Administering Microsoft Lync Server 2010 1800 ULEARN (853 276) www.ddls.com.au Microsoft 10533 - Deploying, Configuring, and Administering Microsoft Lync Server 2010 Length 5 days Price $4290.00 (inc GST) Overview This five-day instructor-led

More information

WiFi Phone. Analog Fax Cellular Lines. ITSP IP Phone VoIP Provider IP Lines. Workstation

WiFi Phone. Analog Fax Cellular Lines. ITSP IP Phone VoIP Provider IP Lines. Workstation SpydurPBX The SpydurPBX truly is a "best-of-breed" system where you can fully utilize any mixture of standards-based hardware from any manufacturer and communicate across any medium WiFi Phone Notebook

More information

CAPPS: Implementing Cisco Collaboration Applications v1

CAPPS: Implementing Cisco Collaboration Applications v1 Course Objectives Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment

More information

Avaya Aura Conferencing 8.0 SP9 patch 2 Release Notes v1. (8.0 SP9 patch 2)

Avaya Aura Conferencing 8.0 SP9 patch 2 Release Notes v1. (8.0 SP9 patch 2) Avaya Aura Conferencing 8.0 SP9 patch 2 Release Notes v1 (8.0 SP9 patch 2) August 2017 Contents 1 Introduction... 4 2 Avaya Aura Conferencing (AAC) 8.0 Service Pack 9 patch 1 (8.0 SP9 patch 1) Overview...

More information

Avaya Communication Manager with Survivable SIP Gateways Solution Implementation Guide

Avaya Communication Manager with Survivable SIP Gateways Solution Implementation Guide Avaya Communication Manager with Survivable SIP Gateways Solution Implementation Guide 18-603255 Issue 2 May 2009 2009 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure

More information

Voice-Over-Internet Protocol (VoIP) Frequently Asked Questions VOIP FAQ

Voice-Over-Internet Protocol (VoIP) Frequently Asked Questions VOIP FAQ Voice-Over-Internet Protocol (VoIP) Frequently Asked Questions VOIP FAQ 0 Q: What is VOIP? A: VOIP is an acronym for Voice-Over-Internet Protocol. VOIP is a unified communications service that provides

More information

DATA (3282) Cloud Solution Powered by Avaya IP Office V2

DATA (3282) Cloud Solution Powered by Avaya IP Office V2 604-454-9977 1-877-313-DATA (3282) Cloud Solution Powered by Avaya IP Office V2 August 2013 PRICING PAGE 2 Telephony User $24.90 per month Avaya IPO Telephony User License 500 Minutes US & Canada Calling

More information

Third-Party Voic Design

Third-Party Voic Design 12 CHAPTER Last revised on: ay 22, 2009 This chapter discusses various options for deploying third-party voicemail systems with Cisco Unified Communications anager (Unified C). Note This chapter does not

More information

Avaya Aura. Unified, Real-time Communications. avaya.com

Avaya Aura. Unified, Real-time Communications. avaya.com Avaya Aura Unified, Real-time Communications Avaya Aura is a breakthrough in business communications a unified communications platform that enables on-demand collaboration and customer service faster,

More information

Avaya Aura Messaging 6.2

Avaya Aura Messaging 6.2 Avaya Aura Messaging 6.2 Avaya Aura Messaging - Introduction Roadmap Overview Key Features Engineering the Solution Licensing and Quoting Information Product and Solution Futures 2011 Avaya Inc. All rights

More information

Presence and IM: Reduce Distractions and Increase Productivity

Presence and IM: Reduce Distractions and Increase Productivity Presence and IM: Reduce Distractions and Increase Productivity Table of Contents 1. Executive Summary... 1 2. Why Care About Presence and IM... 2 3. Avaya Presence and IM Strategy... 4 4. Avaya Presence

More information

Application Notes for Configuring Objectworld CallAttendant Office Analog Integration with Avaya IP Office - Issue 1.0

Application Notes for Configuring Objectworld CallAttendant Office Analog Integration with Avaya IP Office - Issue 1.0 Avaya Solution & Interoperability Test Lab Application Notes for Configuring Objectworld CallAttendant Office Analog Integration with Avaya IP Office - Issue 1.0 Abstract These Application Notes describe

More information

Solution sheet. OpenTouch Suite for SMB. Simplify your communications and maximize your business

Solution sheet. OpenTouch Suite for SMB. Simplify your communications and maximize your business Solution sheet OpenTouch Suite for SMB Simplify your communications and maximize your business Simple. Robust. Connected. Designed for small and medium-sized enterprises Compact Small Medium Large Robust

More information

Avaya Communication Server 2100

Avaya Communication Server 2100 Avaya Communication Server 2100 An integrated unified communications solution built to meet the demands of the large enterprise Avaya Communication Server 2100 is an enterprise converged solution designed

More information

Avaya Aura. Unified, Real-time Communications. avaya.com

Avaya Aura. Unified, Real-time Communications. avaya.com Avaya Aura Unified, Real-time Communications Avaya Aura is a breakthrough in business communications Avaya s core communications platform supporting mid to large enterprises, enabling unified communications,

More information

UC & Collaboration Solutions

UC & Collaboration Solutions UC & Collaboration Solutions Business Applications and Solutions for Unified IP Telephony Fax Over IP (FoIP) solution supported by CommSouth Fax Suite, is a true software ONLY plug & play IP fax server.

More information

For more information about the Cisco Jabber suite of products, see https://www.cisco.com/go/jabber.

For more information about the Cisco Jabber suite of products, see https://www.cisco.com/go/jabber. About Cisco Jabber, page 1 Purpose of this Guide, page 1 Feature Configuration Overview, page 1 About Cisco Jabber Cisco Jabber is a suite of Unified Communications applications that allow seamless interaction

More information

CHAPTER. Introduction. Last revised on: February 13, 2008

CHAPTER. Introduction. Last revised on: February 13, 2008 CHAPTER 1 Last revised on: February 13, 2008 The Cisco Unified Communications System delivers fully integrated communications by enabling data, voice, and video to be transmitted over a single network

More information

IP Office Voic Pro

IP Office Voic Pro IP Office Voicemail Pro 40DHB0002USAW Issue 4 (11/26/2001) Contents Voicemail Pro... 4 Overview... 4 Voicemail Lite Features... 4 Voicemail Pro Components... 5 Installing Voicemail Pro... 6 Pre-Installation

More information

Elite IPK II. The Power To Extend Your Reach Is Now Within Reach. Migrate To A Pure IP Communications Solution At Your Own Pace. Low Cost of Ownership

Elite IPK II. The Power To Extend Your Reach Is Now Within Reach. Migrate To A Pure IP Communications Solution At Your Own Pace. Low Cost of Ownership The Power To Extend Your Reach Is Now Within Reach Elite IPK II Migrate To A Pure IP Communications Solution At Your Own Pace The Elite IPK II Value Proposition Low Cost of Ownership Flexible/Scalable

More information

AT&T Unified Communications Services Component Feature Matrix & Supported Devices

AT&T Unified Communications Services Component Feature Matrix & Supported Devices AT&T Communications Services Component Feature Matrix & Supported Devices January, 2015 Communications (UC) and Telephony Together in the Cloud AT&T UC Services provides users with one place to go for

More information

Administering Avaya Flare Communicator for ipad Devices and Windows

Administering Avaya Flare Communicator for ipad Devices and Windows Administering Avaya Flare Communicator for ipad Devices and Windows 01.AF June 2012 2012 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information in

More information

Unified Communication Center Release 1.1 Base Server Installation Guide

Unified Communication Center Release 1.1 Base Server Installation Guide Unified Communication Center Base Server Installation Guide 585-313-161 Issue 2 September 2002 Avaya Inc. 211 Mount Airy Road Basking Ridge, New Jersey 07920 www.avaya.com 2002 Avaya Inc. All rights reserved.

More information

MeetingKaro Audio Conference Solution

MeetingKaro Audio Conference Solution MeetingKaro Audio Conference Solution Feature-rich audio conferencing solution Agenda Features Special Features Meeting karo Interface Set up Screen Shots - Reports Benefits Company Profile 2 Do you often

More information

Microsoft Office 365 Business Plans

Microsoft Office 365 Business Plans Microsoft Business Plans Run your business more easily with. Get everything you need to get work done anytime, anywhere. Business Essentials Business Business Premium $7.50 versions of Office with email

More information

Microsoft Office Communicator 2007 R2 Getting Started Guide. Published: December 2008

Microsoft Office Communicator 2007 R2 Getting Started Guide. Published: December 2008 Microsoft Office Communicator 2007 R2 Getting Started Guide Published: December 2008 Information in this document, including URL and other Internet Web site references, is subject to change without notice.

More information

Simplify IP Telephony with System i. IBM System i IP Telephony

Simplify IP Telephony with System i. IBM System i IP Telephony Simplify IP Telephony with System i IBM System i IP Telephony Highlights Deploy a complete IP telephony suite on one easy-to-manage system, or even part of a system, shared with other applications Integrate

More information

LocaPhone VoIP PBX System. Enterprise Business Telephony Solution. LocaNet ohg Tel Fax

LocaPhone VoIP PBX System. Enterprise Business Telephony Solution. LocaNet ohg Tel Fax PBX System Copyright 2017. All Rights Reserved. LocaNet, the LocaNet logo and LocaPhone are trademarks of within the EU. Any other trademarks mentioned in the document are the property of their respective

More information

IP Office Technical Bulletin

IP Office Technical Bulletin IP Office Technical Bulletin Bulletin No: 205 Release Date: 2 nd June 2017 Region: Global General Availability (GA) - IP Office Release 9.1 Service Pack 11 Avaya is pleased to announce the availability

More information

Avaya Port Matrix: Avaya Communicator for Microsoft Lync 6.4. Avaya Proprietary Use pursuant to the terms of your signed agreement or Avaya policy.

Avaya Port Matrix: Avaya Communicator for Microsoft Lync 6.4. Avaya Proprietary Use pursuant to the terms of your signed agreement or Avaya policy. Matrix: for Microsoft Lync 6.4 Issue 1 July 28, 2015 Proprietary Use pursuant to the terms of your signed agreement or policy. July 2015 Matrix: for Microsoft Lync 1 ALL INFORMATION IS BELIEVED TO BE CORRECT

More information

Nortel Secure Router 4134 Server Module with SCS. User Guide. Release: Document Revision: NN

Nortel Secure Router 4134 Server Module with SCS. User Guide. Release: Document Revision: NN Release: 10.1.4 Document Revision: 01.01 www.nortel.com NN47263-105. Release: 10.1.4 Publication: NN47263-105 Document release date: 28 August 2009 While the information in this document is believed to

More information

Configuring Avaya IP Softphone with Video and Polycom VSX 3000 with Avaya Communication Manager Issue 1.0

Configuring Avaya IP Softphone with Video and Polycom VSX 3000 with Avaya Communication Manager Issue 1.0 Avaya Solution & Interoperability Test Lab Configuring Avaya IP Softphone with Video and Polycom VSX 3000 with Avaya Communication Manager Issue 1.0 Abstract These Application Notes describe how to configure

More information

Cisco Unified Messaging Gateway

Cisco Unified Messaging Gateway Data Sheet Gateway Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling easy collaboration every time from any workspace. Product

More information

IP Telephony Migration Options

IP Telephony Migration Options CHAPTER 18 Last revised on: September 27, 2007 This chapter describes the following main methods for migrating to an Telephony system (or any other phone system, for that matter): Phased Migration, page

More information

IP Office Technical Bulletin

IP Office Technical Bulletin IP Office Technical Bulletin Bulletin No: 152 Release Date: 22 March 2013 Region: Global General Availability (GA) of the IP Office Release 8.0 Q1 2013 Maintenance Release Avaya is pleased to announce

More information

Avaya Solution & Interoperability Test Lab Application Notes for Trio Enterprise with Avaya IP Office 500 v2 R9.0 - Issue 1.0

Avaya Solution & Interoperability Test Lab Application Notes for Trio Enterprise with Avaya IP Office 500 v2 R9.0 - Issue 1.0 Avaya Solution & Interoperability Test Lab Application Notes for Trio Enterprise with Avaya IP Office 500 v2 R9.0 - Issue 1.0 Abstract These Application Notes describe the configuration steps required

More information

Software Features. Software Features

Software Features. Software Features Allworx Software Features Software Features Allworx Advanced options for improved communications. Allworx provides a wide range of software feature options to help your business increase its productivity,

More information

Mitel NuPoint Unified Messaging Release 3.0

Mitel NuPoint Unified Messaging Release 3.0 Mitel NuPoint Unified Messaging Release 3.0 Mitel NuPoint Unified Messaging Mitel NuPoint Unified Messaging (UM) Value Proposition Product family overview What s new in NuPoint UM release 3.0 How NuPoint

More information

Avaya 9601 IP Deskphone SIP Quick Reference

Avaya 9601 IP Deskphone SIP Quick Reference Avaya 9601 IP Deskphone SIP Quick Reference Scrolling and navigation Release 7.0 Issue 1 August 2015 When navigating through the options and features on your telephone display, use the navigation arrows

More information

Abstract. Avaya Solution & Interoperability Test Lab

Abstract. Avaya Solution & Interoperability Test Lab Avaya Solution & Interoperability Test Lab Application Notes for configuring Upstream Works Call Management Automation Server with Avaya Aura TM Communication Manager using Avaya Aura TM Application Enablement

More information

UNIVERGE SV8100 Product Release Note Software Version R4.01

UNIVERGE SV8100 Product Release Note Software Version R4.01 UNIVERGE SV8100 Product Release Note Software Version R4.01 September, 2010 Issue 4.0 1 1. OVERVIEW... 4 2. EMBEDDED VOICE RESPONSE SYSTEM (VRS)... 4 2.1 DESCRIPTION... 4 2.2 BENEFITS... 4 2.3 CONDITIONS...

More information

D.N.A. 5.6 MANAGEMENT APPLICATIONS

D.N.A. 5.6 MANAGEMENT APPLICATIONS D.N.A. 5.6 MANAGEMENT APPLICATIONS The D.N.A. suite of is composed of management specific and end user. The management allow administrators to maintain, monitor, and adjust configurations and data to maximize

More information

Cisco UCCX Configuration Guide. Comstice Mobile Agent App for Cisco UCCX Configuration Steps. made with

Cisco UCCX Configuration Guide. Comstice Mobile Agent App for Cisco UCCX Configuration Steps. made with Cisco UCCX Configuration Guide Comstice Mobile Agent App for Cisco UCCX Configuration Steps made with Mobile Agent App Benefits Contact Center Agent without Desktop PC Comstice Mobile Agent App is a Cisco

More information

Job Aid - Avaya Aura Messaging. Purpose. Restarting software and server. Stopping. About this task. Procedure

Job Aid - Avaya Aura Messaging. Purpose. Restarting software and server. Stopping. About this task. Procedure Job Aid - Avaya Aura Messaging Release 7.0.0 Issue 1 January 2017 Purpose This document includes the processes that administrators frequently use for administration of the Messaging system. The content

More information

IP Office Technical Bulletin

IP Office Technical Bulletin IP Office Technical Bulletin Bulletin No: 148 Release Date: 30 November 2012 Region: Global General Availability (GA) of the IP Office Release 8.0 Q4 2012 Maintenance Release Avaya is pleased to announce

More information

Connected Office Voice Recording an Auto Attendant Greeting User Guide 05/17/16

Connected Office Voice Recording an Auto Attendant Greeting User Guide 05/17/16 Connected Office Voice Recording an Auto Attendant Greeting User Guide 05/17/16 RECORDING AN AUTO ATTENDANT GREETING Auto Attendant Overview The Auto Attendant is an automated receptionist who greets and

More information

Skype for Business to Microsoft Teams Capabilities Roadmap. October 24, 2017

Skype for Business to Microsoft Teams Capabilities Roadmap. October 24, 2017 Skype for Business to Microsoft Teams Capabilities Roadmap October 24, 2017 Contents 4 Messaging Features 5 Meetings Features 6 Calling Features 7 Resources Legal Notice This document reflects Microsoft

More information

Hosted Exchange Migration to O365 Campaign and Offer

Hosted Exchange Migration to O365 Campaign and Offer Hosted Exchange Migration to O365 Campaign and Offer Through-June 30, 2017 Speakers: Jeff Fabin- Sr. Channel Account Specialist Microsoft Cloud Danielle Huegel- Sr. Channel Account Specialist Microsoft

More information

Mobility Solutions Extend Cisco Unified Communications

Mobility Solutions Extend Cisco Unified Communications Mobility Solutions Extend Cisco Unified Communications Organizations worldwide have used powerful new technologies such as the Internet, IP communications, and mobility to improve their business processes.

More information

An Overview of Cisco MobilityManager

An Overview of Cisco MobilityManager CHAPTER 1 An Overview of Cisco MobilityManager This chapter describes Cisco MobilityManager and includes these sections: Key Features and Benefits, page 1-4 Use Case Examples, page 1-5 Compatibility with

More information

THE AVAYA AURA PLATFORM

THE AVAYA AURA PLATFORM THE AVAYA AURA PLATFORM Bringing the Era of Engagement to today s enterprise The Avaya Aura Platform delivers a different approach to engaged communications, transforming traditional, singlepurpose solutions

More information

TRANSFORMING THE CUSTOMER EXPERIENCE FROM CUSTOMER CARE TO CONTINUOUS CONVERSATIONS

TRANSFORMING THE CUSTOMER EXPERIENCE FROM CUSTOMER CARE TO CONTINUOUS CONVERSATIONS TRANSFORMING THE CUSTOMER EXPERIENCE FROM CUSTOMER CARE TO CONTINUOUS CONVERSATIONS OpenTouch CUSTOMER SERVICE Brendan Meegan Customer solution Architect 30% OF SOCIAL MEDIA USERS PREFER USING SOCIAL CHANNEL

More information

VoipSwitch User Portal for Rich Communiation Suite RCS features, HTML 5, WebRTC powered FOR DESKTOP AND MOBILES

VoipSwitch User Portal for Rich Communiation Suite RCS features, HTML 5, WebRTC powered FOR DESKTOP AND MOBILES VoipSwitch User Portal for Rich Communiation Suite RCS features, HTML 5, WebRTC powered FOR DESKTOP AND MOBILES Overview The VoipSwitch User Portal (VUP) is a self-care customer portal for VoIP service

More information

Cisco Exam Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Version: 40.0 [ Total Questions: 203 ]

Cisco Exam Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Version: 40.0 [ Total Questions: 203 ] s@lm@n Cisco Exam 642-467 Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Version: 40.0 [ Total Questions: 203 ] Cisco 642-467 : Practice Test Question No : 1 In Cisco Unified Communications

More information

FortiVoice Enterprise Phone Systems

FortiVoice Enterprise Phone Systems FortiVoice Enterprise Phone Systems FVE-20E2/4, 50E6, 100E, 300E-T, 500E-T2, 500E-T4, 1000E, 1000E-T, 2000E-T2, 3000E and VM The FortiVoice Enterprise IP PBX voice solutions give you total call control

More information

Abstract. Avaya Solution & Interoperability Test Lab

Abstract. Avaya Solution & Interoperability Test Lab Avaya Solution & Interoperability Test Lab Application Note to administer voice mailboxes on Avaya CallPilot R5.1 to provide shared messaging services for users in a CS1000 Collaboration Pack solution

More information

Abstract. Avaya Solution Interoperability Test Lab

Abstract. Avaya Solution Interoperability Test Lab Avaya Solution Interoperability Test Lab Configuring Secure SIP Connectivity using Transport Layer Security (TLS) between Avaya Aura Session Manager R6.1 and Avaya Communication Server 1000E R7.5 with

More information

Avaya Solution & Interoperability Test Lab

Avaya Solution & Interoperability Test Lab Avaya Solution & Interoperability Test Lab Application Notes for configuring AMC Technology s Contact Canvas with Avaya Aura Contact Center R6.4 and Avaya Aura Communication Manager R6.3 Issue 1.0 Abstract

More information

System Architecture and Reporting

System Architecture and Reporting Unified ICM software distributes incoming telephone calls and web-initiated requests to skill-appropriate, available agents across multiple contact centers. It does this by tracking activity on all monitored

More information

Dialogic PowerVille CC Cloud Centrex

Dialogic PowerVille CC Cloud Centrex Dialogic PowerVille CC Cloud Centrex Cloud-based Feature-rich Integrated VoIP Solution for Business and Residential Customers Dialogic s PowerVille Cloud Centrex is a carrier-class solution that enables

More information

MiCloud Office Release Backend 4.5 Patch 6. Release Notes Build Number 8618

MiCloud Office Release Backend 4.5 Patch 6. Release Notes Build Number 8618 MiCloud Office Release Backend 4.5 Patch 6 Release Notes Build Number 8618 August 30th 2017 Release Notes About this document This RN (Release Note) is intended for Partners and Customers administering

More information

Cisco Collaboration Mid-Market architecture with BE6K and BE7K

Cisco Collaboration Mid-Market architecture with BE6K and BE7K Cisco Collaboration Mid-Market architecture with BE6K and BE7K Simple. Affordable. Scalable. Radoslav Tsochev Systems Engineer rtsochev@cisco.com C97-728752-01 2013 Cisco and/or its affiliates. All rights

More information

Abstract. Avaya Solution & Interoperability Test Lab

Abstract. Avaya Solution & Interoperability Test Lab Avaya Solution & Interoperability Test Lab Application Notes for Enghouse Quality Management Suite with Avaya Aura Application Enablement Services and Avaya Aura Communication Manager using DMCC Issue

More information

What happens to my phones if the Internet connection goes down?

What happens to my phones if the Internet connection goes down? What happens to my phones if the Internet connection goes down? With a traditional phone system, all call processing hardware is locatedon-site, along with handsets, call recording equipment, voice-mail

More information

Single, Cloud-Ready. brochure

Single, Cloud-Ready. brochure brochure MITEL MiVOICE BUSINESS Gain an Edge Intent on maintaining a competitive edge and gaining success in today s dynamic markets? Seize the advantage maximize ROI by enhancing your business communication,

More information

Abstract. Avaya Solution & Interoperability Test Lab

Abstract. Avaya Solution & Interoperability Test Lab Avaya Solution & Interoperability Test Lab Application Notes for Uptivity Discover with Avaya Aura Communication Manager and Avaya Aura Application Enablement Services 6.3 using Single Step Conference

More information

Deploying Avaya Aura Application Enablement Services for Microsoft Lync Server Products

Deploying Avaya Aura Application Enablement Services for Microsoft Lync Server Products Deploying Avaya Aura Application Enablement Services for Microsoft Lync Server Products Release 7.0.1 Issue 2 2015-2016, Avaya, Inc. All Rights Reserved. Notice While reasonable efforts have been made

More information

Telephony and collaboration made easy

Telephony and collaboration made easy Telephony and collaboration made easy Converged VoIP is a Cisco-powered and certified solution that delivers a broad range of Unified Communications solutions via a hosted and flexible pay-by-the-device

More information

Abstract. Avaya Solution & Interoperability Test Lab

Abstract. Avaya Solution & Interoperability Test Lab Avaya Solution & Interoperability Test Lab Application Notes for configuring Axis Communications AB AXIS A8105-E Network Video Door Station with Avaya Aura Communication Manager R7.0.1 and Avaya Aura Session

More information

OpenScape UC Application V7

OpenScape UC Application V7 OpenScape UC Application V7 Highly open and flexible unified communications solution that integrates with all your existing applications OpenScape UC Application is a highly open unified communications

More information

Cisco Hosted Unified Communications Services

Cisco Hosted Unified Communications Services Cisco Hosted Unified Communications Services Cisco Unified Communications is a comprehensive, converged IP communications system of data, voice, video, and mobility applications. It enables more effective

More information

Abstract. Avaya Solution & Interoperability Test Lab

Abstract. Avaya Solution & Interoperability Test Lab Avaya Solution & Interoperability Test Lab Application Notes for Syntec CardEasy CPE with Avaya Session Border Controller for Enterprise, Avaya Aura Communication Manager and Avaya Aura Application Enablement

More information

UNIVERGE SV8500 Communication Server Fulfilling the promise of UNIVERGE 360

UNIVERGE SV8500 Communication Server Fulfilling the promise of UNIVERGE 360 UNIVERGE SV8500 Communication Server Fulfilling the promise of UNIVERGE 360 UNIVERGE The Premier IP Communications Server The UNIVERGE SV8500 is a powerful enterprise communications solution capable of

More information

CALL FEATURES USER GUIDE. Houston Dallas Austin San Antonio Oklahoma City

CALL FEATURES USER GUIDE. Houston Dallas Austin San Antonio Oklahoma City CALL FEATURES USER GUIDE Houston Dallas Austin San Antonio Oklahoma City Table of Contents Account / Authorization Codes.... 3 Advanced Hunting.... 4 Anonymous Call Rejection... 4 Anywhere.... 5 Auto Attendant...

More information

Administering Avaya Flare Experience for ipad Devices and Windows

Administering Avaya Flare Experience for ipad Devices and Windows Administering Avaya Flare Experience for ipad Devices and Windows 01.AF December 2012 2012 Avaya Inc. All Rights Reserved. Notice While reasonable efforts have been made to ensure that the information

More information

IP Softphone for Pocket PC. Release 2.3 Getting Started

IP Softphone for Pocket PC. Release 2.3 Getting Started IP Softphone for Pocket PC Release 2.3 Getting Started 16-300135 Issue 4 June 2004 2 Avaya IP Softphone for Pocket PC The Avaya IP Softphone for Pocket PC brings full-featured, enterprise-grade telephony

More information

15 th Anniversary News 2012

15 th Anniversary News 2012 15 th Anniversary 1997 2012 News 2012 15 years of innovaphone 2012 UC manufacturer Hersteller all-in-one Komplettlösung solution in im award Prämierten winning Design design 2011 Pure IP Communication

More information

Release 8.6, page 2 Configure Cisco Unity Connection for Use with Cisco Jabber, page 3

Release 8.6, page 2 Configure Cisco Unity Connection for Use with Cisco Jabber, page 3 for an On-Premises Deployment with Cisco Unified Communications Manager Release 9.x and Later, page 1 for an On-Premises Deployment with Cisco Unified Communications Manager Release 8.6, page 2 Configure

More information

Dolby Conference Phone. Configuration guide for Avaya Aura Platform 6.x

Dolby Conference Phone. Configuration guide for Avaya Aura Platform 6.x Dolby Conference Phone Configuration guide for Avaya Aura Platform 6.x Version 3.2 28 June 2017 Copyright 2017 Dolby Laboratories. All rights reserved. Dolby Laboratories, Inc. 1275 Market Street San Francisco,

More information

Dial Plan Expansion Job Aid for Avaya MultiVantage Software

Dial Plan Expansion Job Aid for Avaya MultiVantage Software Dial Plan Expansion Job Aid for Avaya MultiVantage Software Converting from a 4/5-digit dial plan to a 6/7-digit dial plan is a complicated process that involves your entire Avaya MultiVantage Solutions

More information

Abstract. Avaya Solution & Interoperability Test Lab

Abstract. Avaya Solution & Interoperability Test Lab Avaya Solution & Interoperability Test Lab Application Notes for Plantronics Savi Office WO350 Wireless Headset System with Avaya IP Softphone, Avaya IP Agent, and Avaya one-x Communicator - Issue 1.0

More information

to business optimize communications, in addition to integration with Microsoft Office Communications Server (OCS).

to business optimize communications, in addition to integration with Microsoft Office Communications Server (OCS). Product Brief Communication Server 2100 An integrated unified communications solution that combines the best of enterprise and carrier-grade worlds Nortel Communication Server 2100 is an enterprise converged

More information

System Administration Guide

System Administration Guide First Published: -- Last Modified: -- Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883

More information

Abstract. These Application Notes describe the procedures for configuring Computer Instruments eci to interoperate with Avaya Voice Portal.

Abstract. These Application Notes describe the procedures for configuring Computer Instruments eci to interoperate with Avaya Voice Portal. Avaya Solution & Interoperability Test Lab Application Notes for Configuring Computer Instruments Experience Configuration Integration VoiceXML Application (eci), with Avaya Voice Portal Issue 1.0 Abstract

More information

Extend and Connect. Extend and Connect. Overview of Extend and Connect

Extend and Connect. Extend and Connect. Overview of Extend and Connect This chapter provides information about the feature. This chapter contains the following information:, page 1 System Requirements, page 6 Interactions and Restrictions, page 7 Availability Information,

More information