BlackBerry Software Products and Maintenance Services SKU List

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1 BlackBerry Software Products and Maintenance Services SKU List This reference sheet provides SKUs for BlackBerry software products and maintenance services keep it handy. BlackBerry Enterprise Server Pricing BlackBerry Enterprise Server (BES) Server Software Version 5.0 BES 5.0 for Microsoft Exchange 20 user PRD BES 5.0 for IBM Lotus Domino 20 user PRD BES 5.0 for Novell GroupWise - 20 user PRD BES 5.0 for Microsoft Exchange 1 user PRD BES 5.0 for IBM Lotus Domino 1 user PRD BES 5.0 for Novell GroupWise - 1 user PRD Version 4.1 BES 4.1 for MDS Applications 20 user PRD BES 4.1 for MDS Applications 1 user PRD Version 5.0 BES 5.0 for Microsoft Exchange Version Upgrade PRD BES 5.0 for IBM Lotus Domino Version Upgrade PRD BES 5.0 for Novell GroupWise - Version Upgrade PRD Not For Resale NFR BES 5.0 for Microsoft Exchange - 20 user PRD NFR BES 5.0 for IBM Lotus Domino -20 user PRD NFR BES 5.0 for Novell GroupWise - 20 user PRD Product Upgrades NOTE: Resellers may only purchase ONE of each NFR SKU. Each NFR copy will include 20 CALs. Any additional CALs will need to be purchased. Product Upgrades for BlackBerry Professional Software and Small Business Edition BES Trade-Up Key PRD $2, BlackBerry Enterprise Server Express Please go to the BlackBerry Solution Provider Network at: spn.blackberry.com to order BlackBerry Enterprise Server Express on behalf of your customer.

2 BlackBerry Enterprise Server Pricing (continued) S/MIME CALs for BlackBerry Enterprise Server for Microsoft Exchange and IBM Lotus Domino S/MIME software and CALs are bundled free of charge and available for download at: BlackBerry Client Access Licenses (CALs) BlackBerry Enterprise Server CALs BES CAL 1 user PRD BES CAL 5 user pack PRD BES CAL 10 user pack PRD $ BES CAL 50 user pack PRD $3, BES CAL 100 user pack PRD $5, BES CAL 500 user pack PRD BES CAL 1,000 user pack PRD Small Business Edition BES CALs SBE BlackBerry Enterprise Server CAL 1 user PRD SBE BlackBerry Enterprise Server CAL 5 user pack PRD BlackBerry T-Support Pricing There are three pricing components to determine the cost of a BlackBerry Technical Support Services subscription: 1. The annual program fee that is based on the program level the customer selects and the server environment the customer is using. All annual program fees include coverage for a fixed number of active Client Access Licenses. Basic, Enhanced, and Advantage Support include coverage for 30 active CALs Standard Support includes coverage for 500 active CALs Premium includes coverage for 1,000 active CALs Elite include coverage for 20,000 active CALs Server Environments are defined as follows: BlackBerry Professional Software (BPS) BlackBerry Enterprise Server Express (BES Express) BlackBerry Enterprise Server with or without MVS (BES) There are no additional fees if a customer is running MVS. 2. The applicable annual fee per active BlackBerry smartphone user. This covers any additional users beyond the amounts indicated above. 3. Any additional service fees for optional service. To provide a quote to your customer, include current counts for all three components of the pricing structure. This pricing model was created to allow for fair and scalable subscription pricing for all customer organizations, regardless of size.

3 BlackBerry T-Support Pricing (continued) Basic Program Level SRV $ BlackBerry Enterprise Server Express Annual Program Fee (30 Active CALs Max) SRV $ BlackBerry Enterprise Server (BES) Annual Program Fee (30 Active CALs Max) SRV $ Enhanced Program Level SRV $ BlackBerry Enterprise Server Express Annual Program Fee (Includes 1-30 Active CALs) SRV $ BlackBerry Enterprise Server (BES) Annual Program Fee (1-30 Active CALs) SRV $ BES Express/BES Annual Per Active CAL Fee 31+ Active CALs ENH(31+) $29.00 Advantage Program Level SRV $1, BlackBerry Enterprise Server (BES) Annual Program Fee (Includes 1-30 Active CALs) SRV $1, BES Annual Per Active CAL Fee Active CALs ADV(31-99) $27.00 BES Annual Per Active CAL Fee Active CALs ADV( ) $25.65 BES Annual Per Active CAL Fee Active CALs ADV( ) $24.30 BES Annual Per Active CAL Fee 1,000 + Active CALs ADV(1000+) $22.95 BPS and BES Annual Fee Direct to Level Two Support SRV $9, BES Support Service Specialist SRV $3, (Additional Day) Health Check Services - Single Report SRV SRV $2, BES/BPS - Change Management/Migration Reviews $2, Standard Program Level BlackBerry Enterprise Server (BES) Annual Program Fee (Includes Active CALs) SRV BES Annual Per Active CAL Fee Active CALs STD( ) BES Annual Per Active CAL Fee 1,000-4,999 Active CALs STD( ) $17.50 BES Annual Per Active CAL Fee 5,000-9,999 Active CALs STD( ) $15.00 BES Annual Per Active CAL Fee 10,000-19,999 Active CALs STD( ) $12.50 BES Annual Per Active CAL Fee 20,000-49,999 Active CALs STD( ) $10.00 STD(50000+) BES Annual Fee Change Management / Migration Reviews SRV $3, BES Support Service Specialist SRV $3, $21, $20.00 $7.50 (Additional Day) Health Check Services - Two Reports SRV

4 BlackBerry T-Support Pricing (continued) Premium Program Level BlackBerry Enterprise Server (BES) Annual Program Fee (Includes 1-1,000 Active CALs) SRV $72, BES Annual Per Active CAL Fee 1,001-4,999 Active CALs PRM( ) $14.70 BES Annual Per Active CAL Fee 5,000-9,999 Active CALs PRM( ) $12.60 BES Annual Per Active CAL Fee 10,000-19,999 Active CALs PRM( ) $10.50 BES Annual Per Active CAL Fee 20,000-49,999 Active CALs PRM( ) $8.40 PRM(50000+) $6.30 BES Annual Fee Regional Support Account Manager SRV $45, (Additional Day) DSTA - Designated Senior Technical Analyst SRV Elite Program Level BlackBerry Enterprise Server (BES) Annual Program Fee (Includes 1-20,000 Active CALs) SRV BES Annual Per Active CAL Fee 20,001-49,999 Active CALs ELT( ) ELT(50000+) BES Annual Fee Regional Support Account Manager SRV $85, $500, $6.40 $4.80 $45, (Additional Day)

5 Enterprise CAL Purchase Program BlackBerry Enterprise Licensing for the Enterprise CAL Purchase Program BES Enterprise Licensing 1K Program A (includes 500 CALs) PRD BES Enterprise Licensing 1K Program A CAL 1 User PRD $39.00 BES Enterprise Licensing 10K Program (includes 1000 CALs) PRD BES Enterprise Licensing 10K Program CAL 1 User PRD $25.00 BlackBerry License Manager Key to be purchased with every ELP Program Fee of new ELP PRD $0.01 BlackBerry Mobile Voice System (MVS) Pricing Currently RIM is in the pilot phase of rolling out the MVS Product. Resellers must be authorized by RIM to sell the product and all MVS product must be installed by a RIM MVS Certified installer. More information on MVS can be found at: If you are interested at becoming a future MVS reseller and/or and MVS Certified Installer, please send an to: blackberrymvspartners@rim.com BlackBerry Mobile Voice System (MVS) MVS V5 Server Software SPA $0.01 MVS CAL - 1 User SPA MVS CAL - 5 User Pack SPA MVS CAL - 10 User Pack SPA $ MVS CAL - 50 User Pack SPA $3, MVS CAL User Pack SPA $5, MVS CAL User Pack SPA MVS CAL User Pack SPA MVS CAL User Pack SPA $199, MVS CAL User Pack SPA $299, NFR MVS V5 Server & 20 CALS SPA $ NOTE: Authorized MVS Resellers may only purchase ONE NFR SKU. Each NFR copy will include 20 MVS CALs. Any additional CALs will need to be purchased Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. RIM03461

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