Software Announcement January 28, 2003

Transcription

1 Software Announcement January 28, 2003 IBM Software Maintenance for AIX Operating Systems Entitles You to Remote Technical Support Plus Current and Future Upgrades; New H5 Processor Group Added to Selected Programs Overview Each new configured IBM pseries system with an AIX operating system includes one year of Software Maintenance for AIX Operating Systems (SWMA). This support is also available for customers with existing AIX operating system licenses. SWMA offers: Software upgrade entitlement within coverage period for eligible AIX operating system software Access to IBM remote technical software support Processor-based pricing based on number of active processors running AIX per system Entitlement beginning with your new pseries hardware installation date Coverage options: One year or three years All new configured pseries server purchases with an AIX operating system selected comes standard with a minimum one year of SWMA. A three year coverage option is also available and will be the default for orders placed in the configurator. SWMA replaces the existing IBM Enhanced AIX Operating System Subscription (5771-AIX and 5773-AIX) offering. Existing AIX subscription customers can: Continue with existing contracts until expiration Renew by ordering the then-current IBM SWMA offering IBM also announces a new H5 processor group for the pseries High Availability Geographic Cluster and Geographic Remote Mirror for AIX (HAGEO/GeoRM), V2, High Availability Cluster Multi-Processing for AIX 5L (HACMP), V4, and Parallel System Support Programs for AIX (PSSP), V3 licensed programs. The new H5 processor group is included in the SWMA offering and added to the existing following processor group-based program numbers: 5765-E82, 5771-HGO, 5773-HGO 5765-E54, 5771-HMP, 5773-HMP 5765-D51, 5771-PSP, 5773-PSP pseries 630 has moved from processor group D5 to E5 and pseries 655 has moved from processor group E5 to F5. The pseries 680, pseries 690, and RS/6000 Model S80 have moved from processor group G5 to H5. All price changes in this announcement are effective on January 28, Refer to previous software announcements listed in the Reference Information section. Key Prerequisites AIX V4.3, AIX 5L for POWER V5.1 or V5.2, or later Planned Availability Date January 31, 2003 At a Glance Software Maintenance for AIX Operating Systems offers: Alignment to previous Software Maintenance for pseries and Software Maintenance for Distributed Software product announcements. Support for running multiple AIX operating systems or IBM products in a complex environment. One-year contract standard with every new configured IBM pseries system specifying the AIX operating system; a three-year contract is available (default). Remote technical software support during the coverage period. Software upgrade entitlement during the coverage period. New H5 processor group added to current programs. For ordering, contact: Your IBM representative, an IBM Business Partner, or the Americas Call Centers at 800-IBM-CALL Reference: RE001 This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description Software Maintenance IBM SWMA with one- or three-year contracts helps you to maintain software version and release currency. In addition, SWMA provides voice support during normal business hours. During the contract period you can receive all software product versions, release upgrades, and product refreshes announced including voice support. If you allow either the one- or three-year software maintenance offering to expire without renewal, a Software Maintenance After-License Fee option can enable reinstatement in the IBM SWMA offering. SWMA combines software subscription and technical support, formerly (Support Line). The price of SWMA (either one year or three years) will appear on ordering configuration tools as two priced program numbers (one covering support and the other subscription). In addition to the two one-year program numbers and the two three-year program numbers, there will also be a program number representing after-license fee, which needs to be ordered in addition to the regular two program numbers if subscription coverage lapses. One year of SWMA is included with each new AIX operating system license. Since SWMA includes software subscription and technical support, existing customers should purchase SWMA if they want AIX operating system software upgrades or remote technical software support for their AIX operating system. The components that make up SWMA (technical support and software subscription) will not generally be offered separately. SWMA is not transferable outside of the customer enterprise or country. Existing Enhanced AIX Operating System Software Subscription, Support Line, and ServiceSuite contracts will not be required to migrate to SWMA. All existing Enhanced AIX Operating System Software Subscription, Support Line, and ServiceSuite contracts will be honored through their termination date. However, customers are offered a transition discount that takes into account the remaining time on existing support contracts. Customers are encouraged to take advantage of the transition discount while it is available. Customers will then have the latest offering available to them. SWMA covers all currently marketed and supported releases. For clarification or special requests related to the content or pricing of SWMA, contact your IBM representative. Definition of Software Upgrade: An upgrade is either a new version (4.x.x to 5.x.x) or a new release (5.1.x to 5.2.x) of an AIX operating system announced as eligible under the IBM SWMA offering. SWMA entitles you to upgrades from withdrawn AIX operating system versions and releases to currently available and future AIX operating system versions and releases. Software upgrades will not be shipped to you automatically. You must order upgrades you are entitled to through normal channels. Refer to the Ordering Information section for details on how to order. Note: Software preventive maintenance releases x.x.1 to x.x.2 (modification level changes, updates, or refreshes) are available under the one-year or three-year SWMA subscription program numbers when supply features are announced or when content of an existing supply feature is changed. Preventive maintenance releases can be obtained by SWMA customers in the same manner as non-software Maintenance customers. Refer to the Ordering Information section for details. IBM may announce a product that can be substituted for an enrolled product. This product is neither a new version, new release, nor a preventive maintenance release of that enrolled product. IBM may provide those customers enrolled in the IBM SWMA offering access to this product at a discounted rate. The terms of this transaction will be included in the new product announcement. IBM will not offer stand-alone upgrades as a standard product offering. Contract Duration: The IBM SWMA contracts are offered for one or three years. The one- or three-year prepay option can be selected or purchased respectively, at the same time a license for an eligible AIX operating system is acquired. Refunds do not apply if cancellation occurs during a oneor three-year contract period. Customers are not required to renew under either the one- or three-year offering when the contract expires, but must use the after-license option should the contract expire and you want to acquire a new version or release of an eligible AIX operating system. If the one- or three-year contracts are not renewed, the one- or three-year contracts will be removed from IBM administrative systems. Contract transfers within an enterprise are allowed. IBM SWMA Prices: The IBM SWMA program prices are processor-based with price times quantity of active processors utilized. Minimum Contract Value: None Notification of Upgrade Availability and Ordering: Changes are currently underway to the Web server to enable customers to register for notifications when SWMA products are upgraded. Visit: nav?fetch=supn Upgrade Deliverables: Entitlement includes: Media supply Softcopy publications Hardcopy entitled publications Adding New Licenses to an Existing Contract: New software licenses cannot be added to an existing SWMA contract. No proration is allowed. As new AIX operating system licenses are added, a new one-year SWMA contract will be included with those licenses or a three-year SWMA may be purchased. If additional processors are activated or added to an existing system, a new AIX operating system license (and the included one-year or optional three-year SWMA contract) must be ordered to cover those processors

3 Adding Previously Installed Licenses to an Existing Contract: You cannot add installed product licenses to a contract that were not initially covered by an existing contract. These licenses should be added using the Software Maintenance After-License Fee program number plus new and separate SWMA contracts. The subscription and support expires when the originally dated SWMA contracts are not renewed. Transition from Existing Enhanced AIX Operating System Subscription Offering Until July 31, 2003, as existing one-year contracts for IBM Enhanced AIX Operating System Subscription (5771-AIX) under which you purchased subscription for AIX become eligible for renewal, you are encouraged to move to the new SWMA offering. You will be allowed to move to the new offering by ordering the subscription/renewal and support/renewal features under the SWMA subscription and support program numbers without having to order or pay a penalty under the Software Maintenance After-License Fee program number. However, if required, you can renew your existing Enhanced Software Subscription for AIX offering contract for an additional one year or three years. To facilitate the transition to SWMA, discounts are provided. Customers are encouraged to take advantage of these transition discounts while they are available. After July 31, 2003, as existing contracts for IBM Enhanced AIX Operating System Subscription (5771-AIX or 5773-AIX) under which you purchased subscription for AIX become eligible for renewal, you must move to the new SWMA offering to ensure continuation of entitlement. As long as the existing contract has not expired, you can move to the new offering by ordering the subscription/renewal and support/renewal features under either of the one- or three-year options using the new subscription (5771-SUB or 5773-SUB) and support (5771-SPT or 5773-SPT) program numbers associated with SWMA. Remote Technical Software Support Technical support is included as an integral part of SWMA. It can supplement your support staff with telephone support for routine installation, usage (how-to) questions, and code-related problems. This support applies to IBM entitled software only. Technical support benefits: Convenient telephone and electronic access (where available) to the skilled pseries support teams Easy access to pseries electronic tools that help you use your Software Maintenance offering Unlimited calls to IBM technical software support centers during normal business hours for usage and code-related problems by any number of authorized technical staff 24 x 7 coverage for mission-critical (Severity 1) problems Two-hour response time objective Access to escalation management 24 hours a day, 7 days a week Renewal At the end of your chosen SWMA coverage period, you can renew according to the terms and conditions of the then-current Software Maintenance offerings. It is your responsibility to ensure that the renewal orders are placed either directly with IBM no later than the day before the expiration date, or with an IBM Business Partner in time for the order to arrive at IBM no later than the day before the expiration date. If you choose not to renew SWMA, or the renewal is not received by IBM before the day before the expiration date, Software Maintenance After-License Fee must be purchased to reinstate SWMA. Machine Type/ Model Changes in Hardware Processor Groups Processor Group Previous New Comments/Explanation xx E5 D5 All 3xx models maximum at one processor xx F5 D5 All 5xx models maximum at one processor xx G5 D5 All 9xx models maximum at one processor 7015-R10 F5 D5 Maximum of 1 processor 7015-R20 F5 D5 Maximum of 1 processor 7015-R21 F5 D5 Maximum of 1 processor 7015-R24 F5 D5 Maximum of 1 processor C4 D5 E5 New group, p630 goes to a 4-way E4 D5 E5 New group, p630 goes to a 4-way 7030-All E5 D5 All models are maximum at one processor E5 D5 All models are maximum at two processors 7317-All E5 D5 Maximum of 1 processor NA D5 Maximum of 2 processors 7025-F80 NA E5 Maximum of 6 processors 7015-R30 G5 F5 Maximum of 8 processors 7015-R40 G5 F5 Maximum of 8 processors 7015-R50 G5 F5 Maximum of 8 processors E5 F5 Maximum of 8 processors 7017-S80 G5 H5 Maximum of 24 processors 7017-S85 G5 H5 Maximum of 24 processors G5 H5 Maximum of 32 processors Reference Information Refer to Software Announcement , dated January 28, 2003, Software Withdrawal: IBM Enhanced AIX Operating System Subscription Features. Trademarks The e-business logo, pseries, and ServiceSuite are trademarks of International Business Machines Corporation in the United States or other countries or both. AIX and RS/6000 are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others

4 IBM US Announcement Supplemental Information January 28, 2003 Offering Information Product information is available through Offering Information (OITOOL) at: Publications No publications are shipped with these programs. Technical Information Hardware Requirements: Any IBM eserver pseries, RS/6000, or IntelliStation POWER systems running an AIX V4.x, or later, operating system. Software Requirements: Original licensed AIX operating systems participating in this SWMA announcement. Security, Auditability, and Control The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering Information SWMA (5771-SUB and 5771-SPT or 5773-SUB and 5773-SPT) is processor-based with price times quantity of active processors running AIX. The following licensed program and software maintenance program numbers for the new H5 processor group have one-time-charge processor-based charge units: 5765-E82, 5771-HGO, 5773-HGO 5765-E54, 5771-HMP, 5773-HMP 5765-D51, 5771-PSP, 5773-PSP New Contract The pseries brand is restructuring their existing subscription offering, IBM Enhanced AIX Operating System Subscription. This new offering is called IBM Software Maintenance for AIX Operating Systems (SWMA) and offers customers one- or three-year one-time-charge () subscription and support. Subscription and support cannot be purchased separately under the SWMA offering. Customers ordering new licenses for AIX V4.3, AIX 5L V5.1 or V5.2 with a new pseries hardware system must order IBM SWMA. Examples The SWMA charge is based on the processor group for the system and the number of active processors running AIX. If a customer has a system that is LPAR capable like the p630, p650, p655, p670, and p690, then the customer must specify the number of processors that will be running AIX. For example, a customer could order a 16-way p670 and have a Linux partition with four processors dedicated to the Linux operating system and the remaining 12 processors running AIX. In this case, the number of active processors is 12 for calculating the SWMA price. If the customer increases the number of processors dedicated to AIX, then the customer needs to notify IBM for a new SWMA contract to cover the additional processors. If the customer chooses to reduce the number of processors running AIX, there is no credit. The same thing is true for systems that have Capacity Upgrade on Demand (CUoD) (p660-6m1, p670, and p690). If a customer activates inactive processors and the processors are running AIX, the customer needs to notify IBM for a new SWMA contract to cover the additional processors running AIX. If a system does not support LPAR or CUoD, all processors are assumed to be active. Upgrades Upgrades from previous versions of AIX to AIX 5L V5.2 are only available through IBM SWMA (5771-SUB and 5771-SPT or 5773-SUB and 5773-SPT) or, if entitled by contract: IBM Enhanced AIX Operating System Subscription (5771-AIX or 5773-AIX) IBM Software Subscription for AIX (5692-SSO) Software Upgrade Protection Plan for AIX and UNIX Operating System Based Software (5692-ADV) Upgrade charges under IBM SWMA are based on processor groups and the number of processors activated within a system, including SP systems that are based on the number of processors to be used in each node. For example, an SP system originally purchased or leased with four nodes, which has four processors on each node, with AIX V4 used on all four processors on the nodes, would require a quantity of 16 processors for the AIX 5L V5.2 license upgrade under SWMA. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

5 Software Maintenance for AIX Operating Systems Software Maintenance for AIX 1-Year Subscription Processor D5 Software 5771-SUB 0284 Processor E5 Software 5771-SUB 0286 Processor F5 Software 5771-SUB 0288 Processor G5 Software 5771-SUB 0290 Processor H5 Software 5771-SUB 0292 Processor P5 Software 5771-SUB Processor D5 Software 5771-SUB Processor E5 Software 5771-SUB Processor F5 Software 5771-SUB Processor G5 Software 5771-SUB Processor H5 Software 5771-SUB Processor P5 Software 5771-SUB 0295 Software Maintenance for AIX 3-Year Subscription Processor D5 Software 5773-SUB 0286 Processor E5 Software 5773-SUB 0288 Processor F5 Software 5773-SUB 0290 Processor G5 Software 5773-SUB 0292 Processor H5 Software 5773-SUB 0294 Processor P5 Software 5773-SUB Processor D5 Software 5773-SUB Processor E5 Software 5773-SUB Processor F5 Software 5773-SUB Processor G5 Software 5773-SUB Processor H5 Software 5773-SUB Processor P5 Software 5773-SUB 0297 Software Maintenance for AIX 1-Year Support Processor D5 Software Support 5771-SPT Year Processor E5 Software Support 5771-SPT Year Processor F5 Software Support 5771-SPT Year Processor G5 Software Support 5771-SPT Year Processor H5 Software Support 5771-SPT Year Processor P5 Software Support 5771-SPT Year 250 Processor D5 Software 5771-SPT 0273 Support 1-Year 250 Processor E5 Software 5771-SPT 0275 Support 1-Year 250 Processor F5 Software 5771-SPT 0277 Support 1-Year 250 Processor G5 Software 5771-SPT 0279 Support 1-Year 250 Processor H5 Software 5771-SPT 0281 Support 1-Year 250 Processor P5 Software 5771-SPT 0283 Support 1-Year Software Maintenance for AIX 3-Year Support Processor D5 Software Support 5773-SPT Year Processor E5 Software Support 5773-SPT Year Processor F5 Software Support 5773-SPT Year Processor G5 Software Support 5773-SPT Year Processor H5 Software Support 5773-SPT Year Processor P5 Software Support 5773-SPT Year

6 250 Processor D5 Software 5773-SPT 0275 Support 3-Year 250 Processor E5 Software 5773-SPT 0277 Support 3-Year 250 Processor F5 Software 5773-SPT 0279 Support 3-Year 250 Processor G5 Software 5773-SPT 0281 Support 3-Year 250 Processor H5 Software 5773-SPT 0283 Support 3-Year 250 Processor P5 Software 5773-SPT 0285 Support 3-Year Software Maintenance After License Fee Processor D ALC 0296 Processor E ALC 0298 Processor F ALC 0300 Processor G ALC 0302 Processor H ALC 0304 Processor P ALC Processor D ALC Processor E ALC Processor F ALC Processor G ALC Processor H ALC Processor P ALC 0307 New H5 Processor Features for Select Products HACMP Version E54 H5 High Availability 0044 Subsystem (HAS) H5 Concurrent Resource 0043 Manager (CRM) H5 Enhanced 0046 Scalability (ES) H5 ES for CRM 0048 H5 HAS Migration to CRM 0045 H5 HAS Migration to ES 0047 H5 ES Migration to ES 0049 for CRM H5 CRM Migration to ES 0050 for CRM HAGEO/GeoRM Version E82 H5 HAGEO 0012 H5 GeoRM 0011 PSSP Processor Group H D SWMA Features for New H5 Processor for Select Products PSSP 1-Year SWMA 5771-PSP H5 PSSP Software Maintenance 0325 Software Maintenance 0326 Software Maintenance 0327 PSSP 3-Year SWMA 5773-PSP H5 PSSP Software Maintenance 0271 Software Maintenance 0272 Software Maintenance 0273 HAGEO/GeoRM 1-Year SWMA 5771-HGO H5 HAGEO Software Maintenance 0269 Software Maintenance 0270 Software Maintenance 0271 H5 GeoRM Software Maintenance 0266 Software Maintenance 0267 Software Maintenance

7 HAGEO/GeoRM 3-Year SWMA 5773-HGO H5 HAGEO Software Maintenance 0268 Software Maintenance 0269 Software Maintenance 0270 H5 GeoRM Software Maintenance 0265 Software Maintenance 0266 Software Maintenance 0267 HACMP 1-Year SWMA 5771-HMP H5 HAS Software Maintenance 0263 Software Maintenance 0264 Software Maintenance 0265 H5 CRM Software Maintenance 0260 Software Maintenance 0261 Software Maintenance 0262 H5 ES Software Maintenance 0308 Software Maintenance 0309 Software Maintenance 0310 H5 ES for CRM Software Maintenance 0322 Software Maintenance 0323 Software Maintenance 0324 HACMP 3-Year SWMA 5773-HMP H5 HAS Software Maintenance 0259 Software Maintenance 0260 Software Maintenance 0261 H5 CRM Software Maintenance 0262 Software Maintenance 0263 Software Maintenance 0264 H5 ES Software Maintenance 0301 Software Maintenance 0302 Software Maintenance 0303 H5 ES for CRM Software Maintenance 0298 Software Maintenance 0299 Software Maintenance 0300 Customers With Valid Software Maintenance for AIX Operating Systems Contracts: Customers that purchased Software Maintenance for AIX Operating Systems are entitled to receive the latest upgrades to all currently marketed versions, releases or modification levels of AIX during their contract period. Eligible customers are encouraged to order MES upgrades by visiting Web site: nav?fetch=supn Additionally, eligible customers may request upgrades by calling Before you call this number, IBM Software Delivery and Fulfillment (SDF) requires all AIX licensed programs installed on any RS/6000 or pseries hardware be installed for your appropriate hardware and software serial numbers on AAS. If these conditions are met, SDF will enter an order and will process the installation of the MES. The hours of operation are Monday through Friday, 7:00 a.m. to 4:00 p.m. mountain time. SDF requests the following information from the caller: Verification of customer name and number. Verification of ship-to address (for a permanent address change, the local IBM office must be contacted). Examples of changes that SDF will make are: Number of software shipments to be generated RS/6000 or pseries hardware and software systems serial numbers Expected shipment/receipt date Expedited software delivery requests The local IBM office is responsible for: Permanent address change New chargeable software order requests Contract discontinuance If SDF is unable to fulfill a request, SDF will refer you to an IBM representative or to contact your IBM Reseller and request that an MES order be processed to add the applicable media supply feature numbers from the tables below under your existing 5771-SUB or 5773-SUB record. Obtaining an AIX Operating System Upgrade through the new IBM SWMA: To receive media and entitled publications associated with the now currently available AIX operating systems upgrades, in addition to applicable priced features, the appropriate media supply features

8 from the tables below must be specified on the eligible 5771-SUB or 5773-SUB order. Media Program Supply Description Number Feature AIX V5.2 SWMA Subscription 5771-SUB 1-year offering AIX V5.2 Base operating system 6197 AIX V5.2 Bonus Pack 6198 AIX V5.2 Expansion Pack 6182 AIX Toolbox for Linux Source CD 6202 AIX V5.2 Update CD 6205 AIX V5.2 Softcopy Publications English 6165 Brazilian/Portuguese 6908 Catalan 6169 Czech 6167 German Universal 6178 Hungarian 6172 Japanese/Kanji 6174 Korean 6173 Polish 6168 Russian 6907 Spanish Universal 6177 Traditional Chinese 6166 Slovakian 6909 French Universal 6176 Italian 6170 Simplified Chinese 6175 SWMA Subscription 3-year 5773-SUB offering AIX V5.2 Base operating system 6062 AIX V5.2 Bonus Pack 6061 AIX V5.2 Expansion Pack 6058 AIX Toolbox for Linux Source CD 6059 AIX V5.2 Update CD 6064 Media Program Supply Description Number Feature AIX V5.2 Softcopy Publications English 6053 Brazilian/Portuguese 6049 Catalan 6052 Czech 6046 German Universal 6044 Hungarian 6042 Japanese/Kanji 6043 Korean 6038 Polish 6047 Russian 6039 Spanish Universal 6041 Traditional Chinese 6048 Slovakian 6045 French Universal 6050 Italian 6040 Simplified Chinese 6051 AIX V5.1 SWMA Subscription 5771-SUB 1-year offering AIX V5.1 Base operating system 6204 AIX V5.1 Bonus Pack 6203 AIX V5.1 Expansion Pack 6179 AIX Toolbox for Linux Source CD 6202 AIX V5.1 Update CD 6199 Media Program Supply Description Number Feature AIX V5.1 Softcopy Publications English 5957 Brazilian/Portuguese 5996 Catalan 5869 Czech 5809 German Universal 5829 Hungarian 5899 Japanese/Kanji 6652 Korean 5983 Polish 5819 Russian 5839 Spanish Universal 5879 Traditional Chinese 5889 Slovakian 5970 French Universal 5849 Italian 5859 SWMA Subscription 5773-SUB 3-year offering AIX V5.1 Base operating system 6060 AIX V5.1 Bonus Pack 6063 AIX V5.1 Expansion Pack 6057 AIX Toolbox for Linux Source CD 6059 AIX V5.1 Update CD 6054 AIX V5.1 Softcopy Publications English 6033 Brazilian/Portuguese 6032 Catalan 6030 Czech 6652 German Universal 6027 Hungarian 6029 Japanese/Kanji 6031 Korean 6907 Polish 6028 Russian 6034 Spanish Universal 6026 Traditional Chinese 6909 Slovakian 6908 French Universal 6024 Italian 6035 AIX V4.3 SWMA Subscription 5771-SUB 1-year offering AIX V4.3 Base operating system 6200 AIX V4.3 Bonus Pack 6181 AIX V4.3 Info Explorer 6180 AIX Toolbox for Linux Source CD 6202 AIX V4.3 Update CD 6201 AIX V4.3 Softcopy Publications English 6190 Brazilian/Portuguese 6196 Catalan 6192 Czech 6189 German Universal 6185 Hungarian 6184 Japanese/Kanji 6183 Korean 6194 Polish 6187 Russian 6186 Spanish Universal 6191 Traditional Chinese 6188 Slovakian 6193 Simplified Chinese

9 Media Program Supply Description Number Feature SWMA Subscription 3-year offering 5773-SUB AIX V4.3 Base operating system 6036 AIX V4.3 Bonus Pack 6037 AIX V4.3 Info Explorer 6056 AIX Toolbox for Linux Source CD 6059 AIX V4.3 Update CD 6055 AIX V4.3 Softcopy Publications English 5970 Brazilian/Portuguese 5899 Catalan 5983 Czech 5996 German Universal 5859 Hungarian 5849 Japanese/Kanji 5829 Korean 5957 Polish 5839 Russian 5819 Spanish Universal 5809 Traditional Chinese 5869 Slovakian 5879 Simplified Chinese 5889 Discounting of SWMA When Migrating from Enhanced AIX Operating System Software Subscription: Customers who have an existing IBM Enhanced AIX Operating System Subscription contract and want to move to SWMA before the expiration of the Enhanced AIX Software Subscription contract will be eligible for discounts on the new SWMA contract as indicated below. These discounts apply to the purchase of SWMA only. The following terms and conditions apply: 1. When purchasing a one-year or three-year SWMA contract, a discount may apply if you are migrating from a qualifying existing IBM Enhanced AIX Software Subscription contract, which includes: 3 Year: 5771-AIX 1 Year: 5773-AIX 2. The discounts, when eligible, will apply to the subscription and support charges that make up SWMA: 5771-SUB Software Subscription for AIX 1-Year 5771-SPT Software Support for AIX 1-Year 5773-SUB Software Subscription for AIX 3-Year 5773-SPT Software Support for AIX 3-Year 3. The discount amount will be calculated based on the migration of a single IBM Enhanced AIX Operating System Subscription contract to a single new SWMA contract. For consolidation of multiple existing contracts into a single new contract, submit a special bid request. 4. When a discount is applied to the purchase of a new SWMA contract in consideration of the remaining term of an existing Enhanced AIX Operating System Subscription contract, the existing Enhanced AIX Operating System Software Subscription contract will be cancelled upon installation of the new SWMA contract. This will establish a new contract anniversary date for SWMA. It will not be possible to maintain the anniversary date of the existing Enhanced AIX Operating System Software Subscription contract. 5. ServiceSuite contracts that are cancelled or adjusted as a result of migrating to SWMA contracts will be credited separately. 6. The discount of converting a Enhanced AIX Operating System Software Subscription contract to an SWMA contract cannot be used in combination with other promotions or discounts (such as IVO). The following chart shows the direct customer discounts for SWMA based on the time left in the their existing Enhanced AIX Operating System Software Subscription contracts. Discounting of SWMA When Migrating from Software Subscription for AIX: No refunds will be issued. The following rules apply to the discounting: Discount given only to AAS-generated contracts (SWS) Credit on ServiceSuite Advanced contracts BAU Six levels of discounting applied to SWMA contract Level of discounting dependent upon time remaining on existing contract Each level of discounting represented by unique SPCN The following chart shows the direct customer discounts for SWMA and qualifying criteria based on the time left in the their existing Enhanced AIX Operating System Software Subscription contracts. Contract Time Processor Group Processor Group Remaining D5, E5, F5 G5, H5, P months 45% (SPCN 00110) 30% (SPCN 24312) months 25% (SPCN 00111) 15% (SPCN 00112) 2 12 months 10% (SPCN 24343) 5% (SPCN 00113) Terms and Conditions Licensing: IBM International Program License Agreement. Proofs of Entitlement are required for all authorized use. The following agreements apply for maintenance and do not require customer signatures: IBM Agreement for Acquisition of Support (Z ) Addendum for Support (Software Maintenance) for Select iseries and pseries Programs (Z ) Limited Warranty Applies: Yes Money-Back Guarantee: Not applicable Copy and Use on Home/Portable Computer: No Volume Orders (IVO): Yes, contact your IBM representative. Passport Advantage Applies: No Software Maintenance Applies: No For operating system software, the revised IBM Operational Support Services Support Line offering will provide support for those operating systems and associated products that are not available with the newly announced Software Maintenance offering. This will ensure total support coverage for your enterprise needs, including IBM and selected non-ibm products. For complete lists of products supported under both the

10 current and revised Support Line offering, refer to our Web site at: For additional information on the revised IBM Operational Support Services, refer to Services Announcement , dated July 10, AIX/UNIX Upgrade Protection Applies: No Entitled Upgrade for Current AIX/UNIX Upgrade Protection Licensees: No iseries Software Subscription Applies: No Variable Charges Apply: No Educational Allowance Available: Yes, a 15% education allowance applies to qualified education institution customers. Prices Software Maintenance for AIX Operating Systems Feature Description Number Software Maintenance for AIX 1-Year Subscription Program Number: 5771-SUB Processor D5 Software Subscription 0284 $ Year Processor E5 Software Subscription Year Processor F5 Software Subscription Year Processor G5 Software Subscription Year Processor H5 Software Subscription Year Processor P5 Software Subscription Year 250 Processor D5 Software , Processor E5 Software , Processor F5 Software , Processor G5 Software , Processor H5 Software , Processor P5 Software ,500 Feature Description Number Software Maintenance for AIX 3-Year Subscription Program Number: 5773-SUB Processor D5 Software Subscription 0286 $ Year Processor E5 Software Subscription Year Processor F5 Software Subscription Year Processor G5 Software Subscription Year Processor H5 Software Subscription Year Processor P5 Software Subscription Year 250 Processor D5 Software , Processor E5 Software , Processor F5 Software , Processor G5 Software , Processor H5 Software , Processor P5 Software ,750 Software Maintenance for AIX 1-Year Support Program Number: 5771-SPT Processor D5 Software Support Year Processor E5 Software Support Year Processor F5 Software Support Year Processor G5 Software Support Year Processor H5 Software Support Year Processor P5 Software Support Year 250 Processor D5 Software Support ,500 1-Year 250 Processor E5 Software Support ,750 1-Year 250 Processor F5 Software Support ,250 1-Year 250 Processor G5 Software Support ,750 1-Year 250 Processor H5 Software Support ,750 1-Year 250 Processor P5 Software Support ,500 1-Year

11 Feature Description Number Software Maintenance for AIX 3-Year Support Program Number: 5773-SPT Processor D5 Software Support 0274 $ 1,215 3-Year Processor E5 Software Support ,283 3-Year Processor F5 Software Support ,418 3-Year Processor G5 Software Support ,823 3-Year Processor H5 Software Support ,093 3-Year Processor P5 Software Support ,755 3-Year 250 Processor D5 Software Support ,750 3-Year 250 Processor E5 Software Support ,625 3-Year 250 Processor F5 Software Support ,375 3-Year 250 Processor G5 Software Support ,625 3-Year 250 Processor H5 Software Support ,125 3-Year 250 Processor P5 Software Support ,750 3-Year Software Maintenance After License Fee Program Number: 5771-ALC Processor D Processor E Processor F Processor G Processor H Processor P Processor D , Processor E , Processor F , Processor G , Processor H , Processor P ,500 New H5 Processor Features for Select Products HACMP Version E54 H5 HAS 0044 $18,000 H5 CRM ,500 H5 ES ,000 H5 ES for CRM ,500 H5 HAS Migration to CRM ,500 H5 HAS Migration to ES ,440 H5 ES Migration to ES ,500 for CRM H5 CRM Migration to ES ,800 for CRM SWMA Features for New H5 Processor for Select Products Feature Description Number PSSP 1-Year SWMA Program Number: 5771-PSP H5 PSSP Software Maintenance 0325 $ 0 Software Maintenance ,500 Software Maintenance ,750 PSSP 3-Year SWMA Program Number: 5773-PSP H5 PSSP Software Maintenance ,000 Software Maintenance ,500 Software Maintenance ,250 HAGEO/GeoRM 1-Year SWMA Program Number: 5771-HGO H5 HAGEO Software Maintenance Software Maintenance ,375 Software Maintenance ,063 H5 GeoRM Software Maintenance Software Maintenance ,500 Software Maintenance ,750 HAGEO/GeoRM 3-Year SWMA Program Number: 5773-HGO H5 HAGEO Software Maintenance ,750 Software Maintenance ,125 Software Maintenance ,188 H5 GeoRM Software Maintenance ,000 Software Maintenance ,500 Software Maintenance ,250 HAGEO/GeoRM Version E82 H5 HAGEO ,190 H5 GeoRM ,250 PSSP Processor Group H D ,

12 Feature Description Number HACMP 1-Year SWMA Program Number: 5771-HMP H5 HAS Software Maintenance 0263 $ 0 Software Maintenance ,000 Software Maintenance ,000 H5 CRM Software Maintenance Software Maintenance ,000 Software Maintenance ,500 H5 ES Software Maintenance Software Maintenance ,000 Software Maintenance ,000 H5 ES for CRM Software Maintenance Software Maintenance ,000 Software Maintenance ,500 HACMP 3-Year SWMA Program Number: 5773-HMP H5 HAS Software Maintenance ,000 Software Maintenance ,000 Software Maintenance ,000 H5 CRM Software Maintenance ,000 Software Maintenance ,000 Software Maintenance ,500 Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring I/T solutions. Our offerings include financing for I/T acquisition, including hardware, software, and services, from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit the Web site at: Order Now To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner. To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: ibm direct@vnet.ibm.com Mail: The Americas Call Centers Dept. RE001 P.O. Box 2690 Atlanta, GA Reference: RE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks e-business logo, IBM eserver, pseries, SP, ServiceSuite, and iseries are trademarks of International Business Machines Corporation in the United States or other countries or both. AIX, IntelliStation, and RS/6000 are registered trademarks of International Business Machines Corporation in the United States or other countries or both. UNIX is a registered trademark of the Open Company in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others. H5 ES Software Maintenance ,000 Software Maintenance ,000 Software Maintenance ,000 H5 ES for CRM Software Maintenance ,000 Software Maintenance ,000 Software Maintenance ,