Quality Center Customization

Transcription

1 Capgemini India Private Limited 24 th July 2013 Prepared by: Sapna Chavan

2 1 Table of Contents 1. Abstract Introduction to Quality Center Test Management Process Defect Template Generating Customized Reports Camera Tool Conclusion References Author s Biography... 8

3 2 1. Abstract HP Quality Center is a widely used Test Management Tool, that helps us automate key activities, including requirement management, test planning and Defect management. In this document, I have covered different approaches that are available to customize Quality Center, in order to maximize the utilization of the product. 2. Introduction to Quality Center Quality Center a.k.a QC is a test management tool. It is a product developed by HP to create a project (central repository) of manual and automated tests, build test cycles, run tests, track defects, and generate graphs and reports. These graphs and reports help us to review the progress of test planning, test runs and defect tracking before a software release. It combines an integrated suite of role-based applications, a business dashboard, and an open, scalable, and extensible foundation all designed to optimize and automate key quality activities, including test management, requirements, and defects tracking; functional testing and regression testing. 2.1 Test Management Process

4 3 Specify Requirements: Requirements gathering for that particular project Plan/Create Test: Based on Requirements test planning activity is done Execute Tests: Test cases can be executed in two ways, manually or in automated way. Track Defect: If any discrepancy in requirement and the product behaviour, a defect will be raised. Report/Graph Generation: Report or Graph of the overall project status can be viewed Defect Template Reporting a bug/defect properly is as important as finding a defect. If the defect found is not logged/ reported correctly and clearly then it won t be addressed properly by the developers, so it is very important to fill as much information as possible in the defect, so that it is very easy to understand the actual issue. Most of the times during testing, we have defects where a lot of attributes are same while we work on a particular module/application. This can be time consuming and tedious while logging 50+ similar defects for the module/application. Solution to this is to create a defect template that can be modified from time to time. Eg. We can add formatted headers like Description, Steps to Reproduce, Expected Result, Actual Result etc. When a user creates a new defect, all these fields would be automatically populated in the defect description. Implementation Benefits: Reusability is the biggest advantage of using Defect template. Other benefits include Reduces defect creation time and efforts: Defect templates provides a framework which simplifies the defect writing process Increased productivity: With less time being spent on defect writing and formatting, results in increased productivity Uniform and consistent appearance: Defect template ensures consistent look and structure Steps: 1) Create a new defect and enter the template information (header, title, description etc.) and formatting (bold, italic, font color etc.) 2) Make a note of the Defect Id of the defect we just created. (assuming the Defect Id is 10) 3) Go to Tools -> Customize and open Workflow Script Editor. 4) In our Workflow Script, add the following line to Defect Bug_New subroutine

5 4 Bug_Fields( BG_DESCRIPTION ).Value = TDConnection.BugFactory.Item(10).Fields( BG_ DESCRIPTION ) 5) Save as a Minor Change, and now whenever a user creates a new defect it will grab all the details from Defect Template 3.2 Generating Customized Reports HP QC offers a wide range of powerful reports for test, defects and requirements with the advanced feature set. The basic built-in reporting capabilities of HP QC are not sufficient for tracking the team activities, identifying progress patterns, or facilitating the strategic decisions. Using Excel Report Generator, we tried to customize the QC reporting in order to improve the testing process. The Excel Report Generator allows us to run arbitrary queries against the Quality Center database. Following is the list of few reports that we have created, based on our project requirement Defect Reports: Report that generates list of defects (along with defect details) that are not linked to any test case Report that generates list of defects (along with defect details) that are logged on any particular day Report that finds bugs that are in Open status and are linked to passed test cases Test Execution Reports: Report that generates list of test cases that are executed of any particular day Report that generates list of test cases that are not yet moved to test lab Report that generates a list of test cases such that the associated defects are Closed but the test case is still in status other then Passed Report that generates list of test cases which are failed/blocked with defect which are now closed or deferred or rejected Implementation Benefits: The QA test manager generates different kind of reports as per project nature. By customising the reports as per the project requirement, helps in time and efforts saving for the QA team. These reports can then be used for real time decision making, matrices, Daily/weekly status reporting and dashboards. The efforts and time required for collecting and presenting the data is saved, thus resulting in effort/ cost savings. Steps: 1) Navigate to Dashboard module in QC project 2) Create a new excel report 3) Select the newly created report and go to Configuration tab 4) Go to Query Builder 5) Enter the required query and click on Generate Report button Example Query:

6 5 This query shows all test cases in all folders. Select TEST.TS_TEST_ID AS Test Id, TEST.TS_NAME AS Test Name TEST.TS_EXEC_STATUS AS Execution Status From TEST ORDER BY TEST.TS_TEST_ID The above said query is prepared based on most frequently used tables listed below Table Name REQ REQ_TYPES REQ_COVER TEST TEST_CYCL BUG Maps to Requirements Requirement Types Requirements Coverage. Maps requirements to test cases Contains test case details For test execution and test run details For defect details 3.3 Camera Tool Camera tool can be used to attach images on AUT (application under test) to Quality center. Implementation Benefits: Using the camera tool, we can take the snapshots of the application. Quality center automatically uploads the image and unique file name with a.jpg extension. This file name will also appear in the Attachments list. We can even add comments to the snapshot using the description box provided. Thus camera tool save all the efforts to take the screen prints, format, save and then upload them to Quality center. The camera tool can be accessed from the following places in QC depending on where the snapshot has to be added. In the Attachments tab of a folder which is part of the Test Plan tree.

7 6 In the Attachments tab of a test case in Test Plan In the Attachments tab of a defect In the New Defect window which can be reached from the Defects section of QC by creating a new defect or while creating a new defect from Test Lab during a test run. Steps: The camera tool can be used as follows 1) Click on the camera icon from any of the above mentioned locations. A snapshot window will open with another camera icon in it.

8 7 2) Drag the camera icon from the Snapshot window (the snapshot window will minimize) and drop it on the window for which an image is required. The copied image will be visible in the snapshot window. 3) We can use the Zoom In and Zoom Out features for clarity and attach the image to the test case or defect as the case may be.

9 8 4. Conclusion Using the different approaches mentioned for customizing Quality Center, we can easily identify information required for progress of testing and development. Properly customizing HP QC helps to efficiently manage multi-application testing efforts and also supports decision making. It provides us with an incremental and iterative roadmap for achieving fast results to meet our organizational goals. 5. References Project Experience Quality Center Guide 6. Author s Biography Sapna Chavan is working with Capgemini from last 2 and half years, with a total IT experience of 5 and half years. She works for Discover Financial Services client, as a part of Automation team. She has expertise in Functional testing, System testing, Automation testing, framework design and implementation. Also have experience in Selenium, Robotium, Calabash etc. Actively involved with L&C Practice by conducting numerous QTP sessions, preparing assessment questions and reviewing and updating training material