UX Wearables at Work. Noel Portugal Emerging Technologies Development Manager, Applications User Experience. March 12, 2015

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1 UX Wearables at Work Noel Portugal Emerging Technologies Development Manager, Applications User Experience March 12, 2015

2 Mainstream

3

4 Mobility

5 Cloud

6 The Internet of Things 3G, 4G BEFORE WORK TRAVELING WALKING AT WORK TRAVELING END OF THE DAY 3G, 4G 3G, 4G 3G, 4G 3G, 4G 3G, 4G 3G, 4G Temp Alarm Coffee maker Virtual conferences/ presentations Lights Appliances Maps News updates Exercise sensor watches Desktops, laptops, tablets, smart watches Access to restricted areas Discount coupons Television and home computers Security alarm Garage door

7 The Internet of Things WiFi BEFORE WORK TRAVELING WALKING AT WORK TRAVELING END OF THE DAY WiFi WiFi WiFi WiFi Temp Alarm Coffee maker Virtual conferences/ presentations Lights Appliances Maps News updates Exercise sensor watches Desktops, laptops, tablets, smart watches Access to restricted areas Discount coupons Television and home computers Security alarm Garage door

8 The Internet of Things BLE BEFORE WORK TRAVELING WALKING AT WORK TRAVELING END OF THE DAY BLE BLE BLE BLE Temp Alarm Coffee maker Virtual conferences/ presentations Lights Appliances Maps News updates Exercise sensor watches Desktops, laptops, tablets, smart watches Access to restricted areas Discount coupons Television and home computers Security alarm Garage door

9 The Internet of Things NFC/RFID BEFORE WORK TRAVELING WALKING AT WORK TRAVELING END OF THE DAY NFC/ RFID NFC/ RFID Temp Alarm Coffee maker Virtual conferences/ presentations Lights Appliances Maps News updates Exercise sensor watches Desktops, laptops, tablets, smart watches Access to restricted areas Discount coupons Television and home computers Security alarm Garage door

10 The Internet of Things GPS BEFORE WORK TRAVELING WALKING AT WORK TRAVELING END OF THE DAY GPS GPS Temp Alarm Coffee maker Virtual conferences/ presentations Lights Appliances Maps News updates Exercise sensor watches Desktops, laptops, tablets, smart watches Access to restricted areas Discount coupons Television and home computers Security alarm Garage door

11 Three Elements of Context YOU WHERE HOW

12 Geofencing

13 Geofencing Central Europe Countries and cities Travel Laws ENGLAND LONDON PARIS BERLIN GERMANY FRANCE

14 BLE Beacons

15 BLE Beacons Google Glass 1D 1C 2D 1B 2C 3D 1A 2B 3C 4D 2A 3B 4C 5D 3A 4B 5C 4A 5B 5A

16 Ambient Technology

17 Ambient Technology

18 Opportunity Doctor Hospital Personal records security WiFi geofencing

19 Opportunity Nurse Pharmaceutical company Stock tracking Purchasing Security BLE

20 Opportunity Employee Department store Time entry WiFi

21 Opportunity Salesman Customer site Sales recommendation BLE

22 UX Design Philosophy: Glance, Scan, Commit Glance to see if anything needs attention Scan for more details or take a small action Commit to working on a particular task

23 Wearables Go to Work We see wearables used for: Corporate health programs Medical diagnostics In-store retail experiences Online experiences Field and in-house services Warehousing and logistics Employee performance Contextual customer experiences

24 First Generation - Activity Trackers

25 First Generation - Activity Trackers

26 Second Generation - Watches

27 Heads-Up Displays

28 Heads-Up Displays - Google Glass

29 Assistants Siri Cortana Google Now Amazon Echo

30 Use Cases

31 Use Cases

32

33 More context Less steps Increased participation

34 Visit Oracle Applications UX Online oracle.com/usableapps theappslab.com

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