IBM System Storage SAN Volume Controller Software V4.3.0 introduces space-efficient VDisks and VDisk mirroring

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1 IBM Asia Pacific Announcement AP , dated May 13, 2008 Software V4.3.0 introduces space-efficient VDisks and VDisk mirroring Key prerequisites...2 AP distribution...2 Description...3 Product positioning... 4 Program number...5 Reference information... 5 Education support...5 Offering Information...6 Publications... 6 Technical information...8 Ordering information...12 Terms and conditions Prices...16 At a glance Are your storage requirements growing too fast? Are the costs of managing this growth taking more and more of your IT budget? The IBM System Storage Open Software Family can help solve these problems and get you started toward an on demand storage environment. The is designed to deliver the benefits of storage virtualization to make your storage environment more flexible. Version enhances the offerings by: Supporting greater economy for the storage data center through use of space-efficient virtual disks (VDisks) Enabling higher storage availability to applications through use of VDisk mirroring capability Enhancing the host server interoperability with newly added host environments Extending scalability with an increase to 2,048 VDisks per I/O group Augmenting the heterogeneous storage environments supported with many of the latest storage controllers Overview System Storage SAN Volume Controller Software in version further extends its dynamic and high availability storage management capabilities with the introduction of space-efficient VDisks and VDisk mirroring functions. Space-efficient VDisks add the capability to define virtual disk capacity that is separate from the physical disk capacity, and use only the physical disk capacity required to store the data. VDisk mirroring offers a significant improvement for high availability SAN Volume Controller (SVC) configurations by providing the capability to have a VDisk supported by two sets of physical managed disks (MDisks) in different managed disk groups on different storage controllers. SVC copy services are further enhanced by allowing FlashCopy to be used with the new space-efficient VDisks to yield a space-efficient FlashCopy capability, which combines with the support for up to 256 FlashCopy targets to enable more frequent FlashCopy while improving physical disk usage. This release of SAN Volume Controller software also provides enhanced network security by offering Internet Protocol V6 (IPv6) support, further demonstrating IBM's focus on industry standards. Additionally, with this announcement, the terms of use for the SAN Volume Controller FlashCopy function are changed to only require capacity authorizations for FlashCopy sources, not for both sources and IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 1

2 targets as previously required. This change extends to all forms of SVC FlashCopy function use, allowing broader application of this function for the same or less charge. Refer to the Ordering information and Description sections. SVC scalability is enhanced with the expansion to 2,048 VDisks per I/O group capability. This provides up to 8,192 VDisks for a full eight-node SVC cluster. SVC interoperability now includes more 64-bit platforms and more clustered environments, including Windows Server 2008 and HP-UX 11iV3. For all the specific models and host environments supported, visit Key prerequisites System Storage SAN Volume Controller Software V4.3 runs on the IBM G4 Storage Engine hardware platform and on previous IBM hardware platforms F4, F2, and F2. New IBM SAN Volume Controller system orders co-require order of the System Storage Productivity Center, 2805-MC2. Refer to the Hardware requirements and Software requirements sections. :pprogram number For details, refer to the Program number section in this announcement. Planned availability dates June 27, 2008: Version 4.3 upgrade code available for download by entitled AAS and Passport Advantage customers July 11, 2008: Version 4.3 replaces Version for new SAN Volume Controller system order fulfillment Notes: 1. Physical media do not contain the SAN Volume Controller product code. 2. AAS media feature 5809 under Product ID 5639-VC4, for the Software-only Master Console, will be withdrawn from AAS order availability effective August 15, Unless a current SAN Volume Controller Console or IBM System Storage Productivity Center is able to manage the new order, new site system orders of SAN Volume Controller with Version 4.3 require that the IBM System Storage Productivity Center, 2805-MC2, also be ordered via AAS, whether SVC Software V4.3 is ordered via AAS or Passport Advantage. Refer to the Software requirements and Ordering information sections. AP distribution Country/Region Announced AP IOT ASEAN* India/South Asia** Australia People's Republic of China Hong Kong S.A.R of the PRC Macao S.A.R of the PRC Taiwan Korea New Zealand Japan IOT Japan * Brunei Darussalam, Indonesia, Cambodia, Lao People's Democratic Republic, Malaysia, Philippines, Singapore, Thailand, Vietnam **Bangladesh, Bhutan, India, Sri Lanka, Maldives, Nepal, Afghanistan IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 2

3 Description Source-only FlashCopy pricing Effective May 13, 2008, when ordering FlashCopy features, only the total site capacities for the FlashCopy sources, versus both source and all targets as previously required, need to be licensed for configurations of the FlashCopy function, including Incremental FlashCopy, Multiple Target FlashCopy, and Cascaded FlashCopy. This statement includes the FlashCopy employed in space-efficient FlashCopy configurations introduced by this announcement. Customers with current, active FlashCopy authorizations can benefit directly, as their current total FlashCopy target capacity authorizations can be counted into the existing total of source capacity authorizations. In addition to the increase in available source capacity authorization this provides at no extra charge, current customers with Multiple Target FlashCopy may therefore also increase the number of FlashCopy targets without further additional target authorizations. Benefits in this regard vary with the proportion of each type of FlashCopy relationship in use, due to the distribution of source and target authorizations indicated in the table below. FlashCopy source-only requirement benefits A = Source copy B, C = Target copies In these examples, copies A, B, and C are all the same virtual capacity. Authorization Authorization required required before after Authorization Example Case 5/13/2008 5/13/2008 benefit scope A>B A + B A only Double Single source, (100% more) Single target A->B and A->C A + B + C A only Triple (multi-target) (200% more) A->B->C A + B + C A + B 50% more (cascaded) The above selected examples are indicative only and do not address all extensions of Multiple Target or Cascaded FlashCopy use, nor the use of VDisks as FlashCopy sources or targets, where related directory spaces and allocations may further affect these example ratios. SAN Volume Controller space-efficient VDisks IBM's release V4.3 for SAN Volume Controller software offers space-efficient VDisks. (This is also known as thin provisioning or over-allocation.) You can create VDisks that have virtual capacities, visible to the host system larger than the physical capacity available, with the ability to change both capacities dynamically. Monitoring and controlling the virtual capacity apart from the physical capacity gives greater flexibility to host applications by providing the administrator the capability to allocate virtual space for application future needs, while also allocating physical capacity based only on today's requirement. VDisk mirroring VDisk mirroring provides a significant enhancement for highly available SVC storage configurations. It allows users to create a VDisk supported by two different managed disk groups (MDGs) on different storage controllers. This helps keep the VDisk available to applications in the event that either one of the MDGs goes offline. Space-efficient FlashCopy Space-efficient FlashCopy is now available by using space-efficient VDisks in the FlashCopy relationship. There is great flexibility with space-efficient FlashCopy: Space-efficient VDisks can be intermixed with fully allocated VDisks as sources and targets, and Cascaded FlashCopy and Multiple Target FlashCopy also support space-efficient VDisks. The benefit of space-efficient VDisks can be further exploited as IBM now notably expands the SVC FlashCopy usability with the increase of the number of targets to 256. These FlashCopy targets can be standard or space-efficient VDisks, and the FlashCopy operations can be set up IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 3

4 as incremental or full copy operations. Extended scalability Scalability is improved with an increase to 2,048 VDisks per I/O group. This doubles the number of VDisks previously allowed and opens up greater flexibility to configure more LUNs across more hosts in the SAN. Added interoperability IBM SAN Volume Controller now supports many more customer heterogeneous data center environments with the addition of interoperability support for: Microsoft Windows 2008, including Enterprise x64 Edition, SAN Boot, 32-bit support, and clustering Microsoft Windows 2008, Enterprise Edition for Itanium-based Systems, including SAN Boot Hewlett-Packard HP-UX 11i V3 for PARISC (and Itanium) systems, clustering with HP ServiceGuard Apple Mac OS X Server 10.5.x with ATTO Celerity 4Gb Pillar Axiom models 300 and 500 New Console package The SAN Volume Controller Console will be replaced in this release by the IBM 2805-MC2 System Storage Productivity Center, on which the SAN Volume Controller Console software will reside. Existing SAN Volume Controller installations with established consoles that have sufficient capacity may upgrade these via download from the SVC Support Web site to support current clusters that are migrated to V4.3. Enhancements to CLI The command-line interface (CLI) introduces some new functions for retrieving license information for the SAN Volume Controller as follows: The chlicense command -flash parameter has been updated to allow users to specify the licensed FlashCopy capacity for the cluster, in terabytes. The chlicense command -remote parameter has been updated to allow users to specify the licensed RemoteCopy capacity for the cluster, in terabytes. The chlicense command -virtualization parameter replaces the -size parameter and allows users to specify the licensed Managed Disk capacity for the cluster, in terabytes. The lslicense command has been updated to list the capacities used for the FlashCopy, RemoteCopy, and Virtual Disk features, in terabytes. When any of the managed capacity utilizations reach 90% capacity, attempts to create or extend virtual disks, relationships, or mappings return a warning that the feature use is approaching 100% capacity. While users who exceed the currently licensed capacities are not prevented from performing any functions, a warning message is logged asking users to upgrade the license in accordance with actual use and the user agreement. Accessibility by people with disabilities A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at Product positioning Software V4 is designed to help address the complexities and costs of managing SAN-based storage. It is designed so that it can be added to existing SANs and deliver its benefits to an increasingly broad customer environment. Global mirroring can increase customer value by expanding the disaster recovery capabilities of the SAN Volume Controller. The copy services enhancements included in Version 4.2 further IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 4

5 increase customer value by providing more flexibility to customers in managing their environments. The new space-efficient functions being introduced with Version 4.3 are designed to increase the ability of SVC to improve storage utilization and help enable customers to make better use of their storage. VDisk mirroring, also introduced with Version 4.3, is designed to help protect against failure of disk systems or disk arrays. Program number Program number VRM Program name 5639-VC Software V4.3 Availability of national languages Planned and supported geography translations will be available for Web download by August 8, 2008, from Reference information For IBM System Storage Productivity Center ordering information, refer to Hardware Announcement AG , dated May 13, Hardware Announcement AG , dated October 23, AP , dated October 23, For the previous Software V4.2.1 announcement, refer to Software Announcement AP , dated October 23, For the previous Software V4.2.0 announcement, refer to Software Announcement AP , dated September 18, For the previous Storage Engine announcement of G4, refer to Hardware Announcement AG , dated May 22, For the previous Software V4.1 announcement, refer to Software Announcement AP , dated May 23, Trademarks System Storage is a trademark of International Business Machines Corporation in the United States or other countries or both. FlashCopy and Passport Advantage are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Windows and Microsoft are registered trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others. Education support The following courses are available, and will incorporate Version 4.3 content: SAN Volume Controller Planning and Implementation (course code SN821) SAN Volume Controller Planning and Implementation Workshop (course code SN830) The TotalStorage Productivity Center Hands-on Workshop (course code SN856) also contains IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 5

6 material specific to managing SAN Volume Controller storage configurations using TotalStorage Productivity Center for Disk and related tools. More information is available at Search on the course codes given above and on SN82G and SN83G. IBM Global Services, IT Education Services, provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM IT Education Services Web site Refer to the IBM IT Education Services Web site for information on course locations and availability dates. Contact your IBM representative for course information. Offering Information Product information is available via the Offering Information Web site Also, visit the Passport Advantage Web site Publications The following hardcopy publications ship with new IBM System Storage SAN Volume Controller product orders. Title Hardware Installation Guide Service Guide Software Installation and Configuration Guide Order number GC GC SC GC Read First file The following publications can be ordered separately in hardcopy by using media feature 6146: Title Hardware Installation Guide Service Guide Software Installation and Configuration Guide Order number GC GC SC IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 6

7 The following publications can be downloaded in PDF format from the Web sites that follow this list. Title Hardware Installation Guide Service Guide Software Installation and Configuration Guide Command-Line Interface User's Guide Planning Guide CIM Agent Developer's Reference Host Attachment Guide Order number GC GC SC SC GA SC SC IBM System Storage Multipath Subsystem Device Driver User's Guide GC Additional copies of all publications are available on June 27, You can use the following options to order or download additional copies: To view online information and link to a download site, visit the IBM SAN Volume Controller Information Center nfocenter/svcic/v3r1m0/index.jsp Refer to the descriptive paragraph below. To order additional selected hardcopy publications for a fee or download free PDF format publications, visit the IBM Publications Center Web site Refer to the descriptive paragraph below. To directly download publications in PDF format, visit the IBM product support Web site Call the Publications Support Group and select option 1. Contact your IBM representative. IBM SAN Volume Controller Information Center The SAN Volume Controller Information Center is part of the IBM Systems Information Center, which provides you with a single information center where you can access product documentation for IBM systems hardware, operating systems, and server software. Through a consistent framework, you can find information and personalize your access. The IBM Systems Information Center is at Choose the System Storage option in the left panel. The IBM Publications Center Hardcopies of selected SAN Volume Controller publications are available for a fee from the IBM IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 7

8 Publications Center, as well as free softcopy publications. The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card or customer number. A large number of publications are available online in various file formats, and they can all be downloaded free of charge. To view online Japanese information, visit the IBM SAN Volume Controller Information Center nfocenter/svcic/v3r1m0/index.jsp To directly download Japanese publications in PDF format, visit the IBM product support Web site These are available as of August 8, Order Title number Language GC Japanese Hardware Installation Guide GC Japanese Service Guide SC Japanese Software Installation and Configuration Guide SC Japanese Command-Line Interface User's Guide GA Japanese Planning Guide SC Japanese CIM Agent Developer's Reference SC Japanese Host Attachment Guide Technical information Specified operating environment Hardware requirements: This program requires at least one pair of IBM System Storage SAN Volume Controller G4, F4, IBM TotalStorage F2, or F2 storage engines with dual uninterruptible power supplies, and a System Storage Productivity Center or SAN Volume Controller Console, for installation. Current support summaries, including specific software, hardware, and firmware levels supported, are maintained at the SVC Support Web site System Storage Productivity Center replaces the earlier form of master console for SAN Volume Controller. All new SAN Volume Controller installations require the System Storage Productivity Center. For existing SAN Volume Controller configurations being upgraded to SVC V4.3, the System Storage Productivity Center should be installed, if an existing SAN Volume Controller Console or System Storage Productivity Center is not able to support the SVC V4.3 configuration. If the currently installed SAN Volume Controller Console is able to support the SVC 4.3 upgrade, console upgrade software to support SVC V4.3 is available for download on the SVC Support IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 8

9 Web site. For information on how to order System Storage Productivity Center, refer to Hardware Announcement AG , dated May 13, For further hardware requirements with new G4 clusters, refer to Hardware Announcement AG , dated May 22, Software requirements: Either the System Storage Productivity Center or a SAN Volume Controller Console server with Windows 2003 SP2 and the current upgrade for SAN Volume Controller Software V4.3 is required to support IPv6. No other new software support requirements are introduced by SAN Volume Controller Software V4.3. Refer to the Description section for new storage system and host environment support added by this announcement. For all current storage systems and host environments supported, refer to the support Web site The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language. Companion products: The following services can be purchased with this product: IBM SAN Volume Controller (SVC) Software Upgrade Services These services are designed to assist existing IBM SVC customers with planning, skills transfer, and upgrade of their IBM SAN Volume Controller cluster and master console software. These services can include: Conduct a remote planning session to: Review SVC configuration information Determine current version of SVC software Review host, disk storage, SVC cluster, and master console code requirements and prerequisites Define roles and responsibilities, identify tasks, and schedule the SVC software upgrade Assigning an on-site IBM services specialist to: Upgrade the SVC cluster and master console software Provide an updated SVC installation record for the new software version Provide skills transfer to technical staff For additional information or to request these services: Send an to storsvcs@us.ibm.com Visit the following Web site and click "Contact now" to submit your inquiry or request Compatibility: Software V4.3 is backward compatible with all prior releases of IBM TotalStorage SAN Volume Controller. However, current SAN Volume Controller V1 or V2 installations must install Version 3 as a preparatory step to the installation of version 4. For further information regarding currently supported environments and operating guidelines, visit the SAN Volume Controller Support Web site at Limitations: This program (5639-VC4) operates on specified storage engine hardware only, currently defined by IBM G4, F4, F2, and IBM F2 storage engines. IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 9

10 For hardware-associated limitations, refer to Hardware Announcement AG , dated May 22, For additional information, refer to "Usage restriction" in the Terms and conditions section of this announcement, and to the License Information document that is available on the IBM Software License Agreement Web site Additional information on configuration limitations and configuration guidelines is further documented in the readme file accompanying the SAN Volume Controller Software V4, in furnished publications for this product, or under the Plan/Upgrade tab in the IBM System Storage SAN Volume Controller Restrictions document at Planning information Planning considerations for the required Storage Engines apply. Refer to the announcements listed in the Reference information section and to the : Planning Guide, GA Fee-based storage services are also available. For details, refer to the IBM SAN Volume Controller (SVC) Software Upgrade Services section. Also, attaching IBM TotalStorage Enterprise Storage Server, IBM TotalStorage or System Storage DS6000, or IBM TotalStorage or System Storage DS8000 series storage systems in conjunction with the SVC Solution requires consideration of individual establishment needs. This configuration can create a Logical Unit that is larger than a single RAID rank and also allows pooling of unused space into Logical Units within the SAN made visible through SAN Volume Controller Software. These are very positive potential advantages for storage efficiency and consolidated management; however, this configuration would also require that advanced copy services be performed through the SAN Volume Controller Software. In some cases, this may not be advantageous over performing these services at the ESS, DS6000, or DS8000 disk array level. Relative merits and trade-offs of attaching ESS, DS6000, or DS8000 under the SAN Volume Controller should be discussed with your IBM Consulting Services representative or Storage Services representative. Customer responsibilities: Planning for and provision of the power and environmental support of the required, including its storage engines, is a customer responsibility. Refer to the announcements listed in the Reference information section. Planning considerations for are listed in the IBM System Storage SAN Volume Controller: Planning Guide, GA Refer to the Publications section. Service support for the customer-provided server host and its Windows operating system on which the Sofware-only Master Console Kit is installed is a customer responsibility. Service support for the IBM System Storage Productivity Center software and host system on which it is installed is a customer responsibility (is separately ordered). Customers with 5639-VC4 site licenses are responsible to combine the total terabytes managed for each function from individual SAN Volume Controller License Manager (cluster) reports to ensure they are within site license entitlement for each function. Installability: Clusters with SAN Volume Controller Storage Software V3 can be converted to Software V4 via a concurrent codeload operation. Customers running SAN Volume Controller V1 and V2 clusters must first acquire and install the SAN Volume Controller V3 code to enable installation of Version 4. For current hardware-software interoperability dependencies and other product environment and configuration information, refer to the SAN Volume Controller product support Web site at For current Version 1, Version 2, and Version 3 license conversion information, refer to the Ordering information section in the SAN Volume Controller Software V4.1 announcement. IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 10

11 Refer to Software Announcement AP , dated May 23, Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software, and Technical Support provides voice and electronic access to IBM support organizations, worldwide. IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available. Packaging: New order packaging Software V4, 5639-VC4, is preloaded on and shipped with the required IBM 2145 SAN Volume Controller Storage Engines. License Information documents for SAN Volume Controller programs ship with the hardware on which they are preloaded. Preload feature number 5005 must be specified on all new orders of 5639-VC4 ordered in conjunction with IBM G4 or F4 hardware orders with hardware feature number The following are shipped with each new order: IBM Agreement for Acquisition of Support and Addendum for Support, GI License Information for 4.3.0, GA License Information for IBM CIM Agent and Console for System Storage SAN Volume Controller 4.3.0, GA Read First file, GC The paid invoice acts as proof of entitlement (PoE) for all orders of IBM SAN Volume Controller Software V4. All associated media listed below are also shipped with the new hardware order. One media set per SAN Volume Controller cluster will be shipped. Refer to the hardware announcements listed in the Reference information section for correlated hardware order features. Subsequent media orders Publications listed under feature 6146 can also be ordered separately or included when additional Virtualization capacity authorizations, FlashCopy, or Metro/Global Mirror features are ordered subsequently to the original cluster software order. For additional available publications, refer to the Publications section. For assistance in placing orders with or without media features, contact your IBM representative. Media feature number 6146 includes: Media title Hardware Installation Guide (Hardcopy publication) Service Guide (Hardcopy publication) Form number GC GC Software Installation and Configuration Guide (Hardcopy publication) Publications are in English. SC Passport Advantage customers should refer to the Ordering information section, and visit Security, auditability, and control IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 11

12 The IBM SAN Volume Controller Software V4 user interface uses the security features of Microsoft Windows 2000 Server Edition, or Microsoft Windows 2003, in conjunction with Web Secure Shell (SSH) and Secure Socket Layer (SSL) protocols and WebSphere. Use of supplementary antivirus software is recommended, but not required. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering information Product group: IBM Systems and Technology Group, Storage Systems Division Product Identifier Description IBM System Storage SAN Volume Controller Storage Software V4 per Terabyte with Cumulative Tiers (PID) 5639-VC4 Product category: Storage Virtualization Charge metric Part number or Program name PID number Charge metric IBM System Storage 5639-VC4 Per terabyte SAN Volume Controller Storage Software V4 Passport Advantage customer: Media pack entitlement details No new Passport Advantage media pack will be generated for this product release. Read first information previously found in the media pack will be available with downloaded code updates from Passport Advantage. The following media packs for prior releases remain available. Media packs description V4.2.0 MP Eng/Jpn V4.1.0 MP Eng/Jpn Part number BH03IML BH031ML IBM TotalStorage SAN Volume Controller V3.1.0 MP Eng/Jpn BH02SML Media pack information can be found on the Passport Advantage Web site No new orderable SAN Volume Controller Software V4 features are added by this SVC V4.3 announcement; however, order information regarding the existing FlashCopy features is changed. The new space-efficient VDisk function is added as a part of the base code; capacity authorization for this function is provided by the existing SAN Volume Controller Base Virtualization features. Currently entitled SAN Volume Controller customers who upgrade to Version 4.3 may use the space-efficient VDisk function at the same capacity as their current Base Virtualization authorization level, without further purchase. Note: Orders for new SAN Volume Controller systems with customer-requested arrival date (CRAD) prior to July 11, 2008, will be shipped with SAN Volume Controller V4.2.1 software IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 12

13 preloaded. SVC V4.3 software will be preloaded on all new SAN Volume Controller system orders shipped on or after July 11, Software-only Master Console is replaced by the System Storage Productivity Center as the strategic and required console for new SAN Volume Controller installations. A separate order for the System Storage Productivity Center, 2805-MC2, is required with new SVC orders, unless a previously installed SVC master console or SSPC is able to support the new SVC installation. For SSPC operation capacity recommendations, refer to the SSPC announcements listed in the Reference information section. New Passport Advantage customers must order the System Storage Productivity Center 2805-MC2 via AAS. AAS media feature 5809 (under product PID 5639-VC4) for the Software-only Master Console will be withdrawn from ordering availability, effective August 15, SAN Volume Controller Console upgrades are available via download from the SVC Support Web site to enable support of upgraded SVC installations on SVC V4.3 with current master console installations. Note: Effective May 13, 2008, when ordering FlashCopy features, only the total site capacities for the FlashCopy sources (versus both source and all targets as previously required) need be licensed for configurations of FlashCopy, including Multiple Target FlashCopy and space-efficient FlashCopy. Previously, both source and target capacities were required to be licensed. Customers with current FlashCopy authorizations will potentially benefit from this licensing policy change, as their current total FlashCopy capacity authorizations now apply to source capacity only. In addition to the increase in available source capacity authorization this change provides at no extra charge, current customers using FlashCopy may therefore also increase the number of FlashCopy targets without further additional FlashCopy capacity authorizations. Orders for Metro/Global Mirror features continue to require license authorizations for both total source and total target capacities that are used for this function. For Passport Advantage ordering information on this product, consult your authorized IBM Business Partner or refer to the information at t.nsf/webdocs/passport_advantage_home Note: No new Passport Advantage media pack will be generated for Version 4.3. Download instructions for Passport Advantage customers are available at the above Web address. FlashCopy authorizations for all FlashCopy functions, including Multiple Target FlashCopy function announced in Version 4.2 and supported in Version 4.3, are ordered using the FlashCopy authorization features announced in the original Version 4.1 announcement. For SVC V4 order features announced prior to this announcement and associated (V4.1) ordering information, refer to Software Announcement AP , dated May 23, Subsequent functional content for SVC V4.2.0 and V4.2.1 may be found in the announcements listed in the Reference information section; however, this announcement supersedes all prior Version 4 announcements regarding purchase requirements for FlashCopy function authorizations, including all extended FlashCopy functions. New SAN Volume Controller orders are shipped preloaded on new orders for the corequisite hardware. For new site SAN Volume Controller Software V4 orders made via AAS, first order the cluster G4 hardware for the initial cluster, then order the SAN Volume Controller Software 5639-VC4 site software license. Order the corresponding Software Maintenance features in the appropriate quantities to match the ordered capacity of product features. Earlier SAN Volume Controller software releases will remain available to customers with current Software Maintenance, on the SAN Volume Controller support Web site Software Maintenance Order Software Maintenance Registration for all new SAN Volume Controller V4.3 product orders, for the same function capacities as in the new product order. Note: New FlashCopy Software Maintenance order rule: When ordering FlashCopy Software Maintenance features, only the total site capacities for the FlashCopy sources (versus for both IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 13

14 source and all targets as previously announced) need be ordered for configurations of FlashCopy and Multiple Target FlashCopy. This announcement supersedes and replaces prior announcements regarding FlashCopy authorization requirements. FlashCopy Software Maintenance entitlement authorizations purchased prior to May 13, 2008, to satisfy FlashCopy target capacity requirements will remain valid for use as FlashCopy source capacity authorizations until their (one-year or three-year) purchase renewal anniversary. Consistent with the above statements, after May 13, 2008, renewals for existing FlashCopy capacity authorizations should be made only for FlashCopy source capacity. No new Software Maintenance features are added by this announcement. Software Maintenance (Subscription and Support) for the new space-efficient VDisk function included in the base code is included with Software Maintenance authorizations for SVC Base Virtualization. Software Maintenance AAS PIDs and features announced previously for SAN Volume Controller V4 apply to SAN Volume Controller Software V4.3. Use previously announced Software Maintenance features for all SAN Volume Controller V4.3 functions. Refer to Software Announcement AP , dated May 23, Terms and conditions The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement (IPLA), IBM International Passport Advantage Agreement, and the IBM Agreement for Acquisition of Software Maintenance. Licensing: IPLA, including the License Information document and PoE, govern your use of the program. PoEs are required for all authorized use. The paid invoice acts as PoE for all orders of IBM SAN Volume Controller Software V4. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support. Agreement for Acquisition of Software Maintenance: The IBM Agreement for Acquisition of Software Maintenance (Z ) agreement applies for maintenance and does not require customer signatures. License Information form number GA SAN Volume Controller Software GA CIM Agent and Console for SAN Volume Controller On or near the planned availability date, the current License Information documents will be available for review on the IBM Software License Agreement Web site Limited warranty applies: Limited warranty: IBM warrants that when the program is used in the specified operating environment, it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. For further information, consult the IBM Software Support Handbook found at IBM will maintain this information for at least one year after the original licensee acquires the IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 14

15 program (warranty period). Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee. Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, you may obtain a refund of the amount you paid for it, if within 30 days of your invoice date you return the program and its PoE to the party from whom you obtained it. If you downloaded the program, you may contact the party from whom you acquired it for instructions on how to obtain the refund. For clarification, note that (1) for programs acquired under the IBM International Passport Advantage offering, this term applies only to your first acquisition of the program and (2) for programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings, this term does not apply since these offerings apply to programs already acquired and in use by you. Authorization for use on home/portable computer: You may not copy and use this program on another computer. Volume orders (IVO): No Passport Advantage applies:, and through the Passport Advantage Web site at Usage restriction: This program is licensed on a per-terabyte (with cumulative tiers) site-wide capacity basis. (Refer to the Ordering information section for information on charges for this program.) Users may only install this program on G4, F4, F2, and F2 Storage Engines, or subsequent IBM replacements of these. Customers are licensed to use this program only to manage storage capacity within a single site, and only for the amount of storage capacity within that site for which they have received proper authorization from IBM. Customers must obtain a separate license for any additional sites within which they want to use SAN Volume Controller Software V4 (5639-VC4) and obtain separate capacity authorizations for each such site. The 5639-VC4 site license subsumes and supersedes all individual 5639-VC1, 5639-VC2, 5639-VCT, and 5639-VC3 licenses previously in effect at that site. A customer's right to use the IBM FlashCopy for SAN Volume Controller and Metro/Global Mirror for SAN Volume Controller features of this program is also limited to the amount of authorizations obtained from IBM. The authorizations for FlashCopy and for Metro/Global Mirror cannot exceed the total capacity authorization for the amount of managed storage on all clusters within the site. Use of FlashCopy features requires license authorizations for only the FlashCopy sources, not the targets. Use of Metro/Global Mirror features requires license authorizations for both the Metro/Global Mirror source and target capacities in use. Use of the Metro/Global Mirror feature between clusters located in different sites requires separate authorization for each site. This program is only supported for use with host servers, storage subsystems, and SAN configurations identified by IBM as being supported for attachment to the IBM System Storage SAN Volume Controller. This program is provided together with code provided under separate license agreements, including, but not limited to, open source license agreements. Software Maintenance applies:. Software Maintenance, previously referred to as Software Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this announcement is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice or electronic access into the IBM support organizations. IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 15

16 IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option. While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your IS technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Handbook at Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under this agreement. For additional information about the Passport Advantage Agreement, visit the Passport Advantage Web site at All distributed software licenses include Software Maintenance (Software Subscription and Technical Support) for a period of 12 months from the date of acquisition, providing a streamlined way to acquire IBM software and assure technical support coverage for all licenses. Extending coverage, for a total of three years from date of acquisition, may be elected. For additional information, refer to Changes to Distributed Software Products Model for Products Outside Passport Advantage Software Announcement AA , dated July 10, Variable charges apply: No Educational allowance available: 15% to qualified educational institution customers. Prices No new charges for SAN Volume Controller Software V4 are introduced by this announcement. New functions added by this announcement are orderable using existing features. Use of the space-efficient VDisk function is included in the Base Virtualization capacity authorization features, for that same capacity. Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available on the following Passport Advantage Web site Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available on the following Passport Advantage Web site Business Partner information: If you are an IBM Business Partner Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required. sg/apchannounce/apchannounce.nsf IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 16

17 IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Trademarks System Storage, Enterprise Storage Server, DS6000, and DS8000 are trademarks of International Business Machines Corporation in the United States or other countries or both. TotalStorage, Passport Advantage, FlashCopy, WebSphere, Lotus, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Windows and Microsoft are registered trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others. This announcement is provided for your information only. For additional information, contact your IBM representative, or visit the IBM worldwide contacts page at: IBM Asia Pacific Announcement AP IBM is a registered trademark of International Business Machines Corporation 17