Software Announcement April 13, 2004

Transcription

1 Software Announcement April 13, 2004 IBM TXSeries for Multiplatforms V5.1 improves compatibility with CICS Transaction Server for z/os and interoperability with WebSphere Application Server Overview TXSeries for Multiplatforms (TXSeries) V5.1 is IBM s CICS application server and Encina application server for AIX, HP-UX, Solaris, and Windows systems. TXSeries builds on CICS Transaction Server s core strengths of scalability, security, transactional integrity, and system reliability for the development, deployment, and management of heterogeneous, business-critical, n-tier applications. With TXSeries, you can: Build new applications using traditional languages including COBOL, PL/I, C, and C++ Reuse existing applications Extend applications to the Web and Web services via the CICS Transaction Gateway and WebSphere Application Server (sold separately) Access data and applications in various back-end systems including CICS and IMS V5.1 delivers: Fuller support of the CICS Family API (adding to the very significant set already supported) Enhancements in CICS administration, management, and monitoring Improvements in performance and Reliability, Availability, Serviceability (RAS) Optional use of Oracle 9i as the CICS File Manager (DB2 and the Encina SFS remain options as well) A new standards-based Encina Java 2 Platform, Enterprise Edition (J2EE) Connector built on the production-proven DE-Light Gateway and Client Availability, scalability, and recovery of applications from failure Compatibility with a wide range of current database managers and programming languages Key prerequisites TXSeries V5.1 for Windows Windows 2000 Professional SP3, or Windows 2000 Server SP1, or Windows XP Professional SP1, or Windows 2000 Advanced Server SP1 IBM DCE 2.2 with ECO 6 TXSeries V5.1 for AIX AIX V5.1 + ML4 or AIX 5.2 IBM DCE TXSeries V5.1 for Solaris Sun Solaris 8 or Sun Solaris 9 IBM DCE TXSeries for HP-UX HP-UX Operating Environment 11i DCE HP/ HP-UX At a glance If you would like to make the best use of personnel skills and reuse or extend programs written in COBOL, PL/I, and C++, then you will be interested in TXSeries V5.1. This distributed enterprise-class transaction server integrates well with other front and back-end servers. TXSeries can be deployed in a number of roles within an enterprise architecture. Typical application configurations consist of multiple tiers which may include a Web Server/Web Application Server (WebSphere), a Gateway/Routing Server (which could be TXSeries), an Enterprise Information Server (which could be TXSeries), and a Database Server. TXSeries is especially suitable for multiple site and country deployments, where its high degree of compatibility with CICS or IMS enable integration with applications running in the corporate datacenter. Planned availability dates April 27, 2004: Electronic software delivery June 4, 2004: Media and documentation This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

2 Description TXSeries for Multiplatforms (TXSeries) V5.1 delivers significant enhancements that strengthen its role as an application server for high-performance, transactional applications in a traditional online transaction processing (OLTP) or e-business configuration. It operates on AIX 5L, HP-UX 11.11, Solaris 8 and Solaris 9, and Windows 2000 and Windows XP with updated levels of the specified operating environment including DB2 8.2, Oracle 9i, Informix 9.3, Sybase 12.5, and Microsoft SQL Server WebSphere MQ V5.3 may be used to support messaging functions. Updated support for programming languages includes Java 2 Software Development Kit (SDK) 1.4, together with current C, C++, COBOL, and PL/I compilers. New in TXSeries CICS V5.1 Fuller support of the CICS Family API RETURN... IMMEDIATE. INPUTMSG and INPUTMSGLEN options on RETURN, LINK, and XCTL. IP socket support similar to that used by CICS applications on IBM zseries operating systems. This is provided as samples, which customers may modify as desired. WRITE OPERATOR. The DISABLED condition is now supported with the WRITEQ TD, READQ TD, and DELETEQ TD commands. Password Expiry Management including the VERIFY PASSWORD and CHANGE PASSWORD commands. Enhancements in administration, management, and monitoring PERFORM SNAP and PERFORM SHUTDOWN are now supported. INQUIRE TASK CURRENTPROG is now supported. TXSeries CICS can now be configured to manage an unlimited number of CICS Universal Client (CUC) connections configured for one TXSeries CICS IP listener port. A new attribute TCPProcessCount has been added to LD stanza entries. This can greatly simplify the CTG.INI configuration file for each CUC. TXSeries CICS can now be configured so that operators can start and stop CICS regions without root authorization. The CICS Monitoring Facility (CMF) provides more information including the following: The UNIX process ID of the associated task Elapsed clock time for transactions waiting in the scheduler Total elapsed clock time spent in the CICS scheduler for transactions EXEC CICS DELAY time Display the User Transaction ID for a CRTE transaction Improved support of Micro Focus COBOL X/Open XA interface XA support is available for Microsoft SQL Server when using Micro Focus COBOL applications. This uses the Microsoft Open Database Connectivity (ODBC) Driver. The CICS-supplied transaction CADB provides better integration when animating Micro Focus COBOL applications. Now debugging can be configured based on a Terminal, SysID, Transaction or a Program, and CADB itself can be configured on a per-user or per-key basis (default is per-user basis). Cross-session animation is supported. With cross-session animation, the animator process runs as a separate standalone process. Cross-session animation allows users to start/stop debugging (animation) dynamically. Since the decision to debug/animate can be made dynamically, the users can effectively make use of the CADB transaction to decide which programs to debug. Using this feature, users can also keep their programs compiled for debugging and only decide at runtime to enable debugging. Also, animator can be run on any telnet window or X-Window. It is no longer necessary to have root authorization to compile the Micro Focus COBOL support file cicsprcobol on UNIX platforms using cicsmkcobol. The Micro Focus COBOL support file can now be created by any user belonging to CICS group (added in PTF3 of V5.0). Performance improvements Region start-up time has significantly improved for regions employing many application servers. Enhanced mutex handling should provide general improvements on UNIX systems, especially on multi-processor machines. Improved support of resource managers Oracle 9i joins DB2 and the Encina SFS as a supported CICS File Manager for TXSeries CICS. Using a COBOL external file handler support provided by TXSeries, it is possible for Micro Focus COBOL batch programs to access the same files that CICS online transactions access (but not concurrently). IBM COBOL s SMARTdata Utilities also provide an external file handler for the SFS. Linking with DB2 has been clarified and made more consistent. Applications should now use libdb2.a in all circumstances (rather than db2.o). Microsoft s ODBC driver is now used for database connectivity to Microsoft SQL Server. Users can write their application programs (both XA and non-xa) in C, Micro Focus COBOL, and Visual Age COBOL (IBM COBOL) to perform database operations through ODBC API calls. The maximum size of each region shared memory pools (region pool, task-shared pool, and task-private pool) has increased from approximately 256 MB to 2 GB. The CICS C++ Foundation Classes have been integrated into TXSeries (AIX and Windows). These classes present CICS facilities as C++ objects. Diagnostic improvements (RAS) At start-up, the system environment variables and their values are output in a file in the CICS region directory. During abnormal termination, the environment variables and their values will also be placed in the system/transaction dump. The console now lists the interim fix level during region start-up

3 Console and symrec messages now include region name, Process ID (PID), and Transaction ID (TID) where appropriate to simplify problem diagnosis. Time-stamps are easier to correlate among the console, symrecs, and trace log files. Changes to CICS runtime resources (adds, deletes, updates) are recorded in console messages. When a transaction ABENDs, the console records the application program name, transaction ID, and ABEND code on the first ABEND as well as the last ABEND code in the chain. EXEC CICS command options (EI tracing) are now included in trace logs. CICS system resources can be monitored including consumption of application server process heap memory, task-shared pool, task-private pool, and process file-descriptors for CICS transactions. This is configurable through an environment variable; the output is placed in a separate file in the CICS region directory When a CICS application server process produces a core image on the UNIX systems in case of abnormal terminations, CICS automatically retrieves the stack trace from the core file using the showprocinfo tool supplied by TXSeries Encina. The formatted core output is placed in a separate file in the CICS region directory. The process data segment consumed by each CICS application server process can be monitored periodically. CICS writes warning messages to the region s console as configured in the region definition (RD) stanza provided for this purpose. CICS application server process will be recycled upon receiving ASRA or ASRB ABENDs. This reduces the chance that left-over ASRA/ASRB-induced corruption of the cicsas process heap could result in subsequent ASRA/ASRB transaction abends for the same application server ID. The following features were added in TXSeries CICS V5.0 PTFs and are included in TXSeries CICS V5.1: TXSeries CICS can run on the AIX 5L 64-bit kernel. CICS Screen Design Aid (cicssda), which provides a visual BMS map editor for AIX, HP-UX, and Solaris systems. CICS C++ Foundation Classes for AIX. CICS program search path simplified region configuration and enables administrators or application developers to quickly switch between sets of CICS application programs. The pathname attribute of a Program Definition may include the language extension of the program to be loaded. This minimizes the impact of a common developer error. An External Authentication Manager simplifies integration of TXSeries CICS with other user identity management systems including LDAP, RACF, and the Windows Domain or Active Directory. On Windows systems, CICS generates a stack walk and minidump at the time of receiving any exception. New in TXSeries Encina V5.1 A new Encina/DCE Java Connector provides a JCA 1.0-compliant Connector for J2EE applications. This uses the production-proven DE-Light Gateway. Improved Signal handling when using the Java Native Interface (JNI) in Encina applications. Encina now takes advantage of Signal Chaining support in Java 1.4. Significant improvements in Enconsole performance, particularly over low-bandwidth, high-latency networks. The Release/Acquire feature for Encina volumes is used, as the name suggests, when a data volume is transferred from one server to another. The following changes have been made for V5.1: In an Encina Monitor cell environment, it is now possible to release and acquire SFS volumes using enccp commands (rather than using the sfsadmin commands). In the earlier release, the sfsadmin commands were used to acquire/release the volumes, but the monitor cell repository was not automatically updated with the changes of state in the volumes. This has been fixed. The CMFREE() API has been added to prevent memory leaks in DPL programming. Accessibility by people with disabilities The following features support use by people with disabilities: Supports interfaces commonly used by screen readers Can be operated using only the keyboard Does not require the user to make responses within time limits Has command-line interfaces to allow for customization of display attributes such as color, contrast, and font size Communicates all information independent of color Supports interfaces commonly used by screen magnifiers Provides documentation in an accessible format Does not flash the screen at rates that could induce epileptic seizures Has accessible command-line or text file-based interfaces for core functions provided by GUI Section 508 of the U.S. rehabilitation act TXSeries for Multiplatforms is capable as of April 27, 2004, when used in accordance with IBM s associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. Product positioning TXSeries CICS, part of IBM s CICS family of products, is the CICS Transaction Server for AIX, HP-UX, Solaris, and Windows systems. You can optimize cost, performance, and qualities of service by choosing the appropriate set of CICS products for your business needs. TXSeries CICS provides a high degree of compatibility and interoperability with CICS Transaction Server for z/os and VSE. TXSeries has been proven in enterprise applications over nearly a decade. If you have smaller

4 applications on VSE, you may find TXSeries CICS an attractive option. TXSeries CICS can be used for application-owning regions or terminal-owning regions. ISVs may wish to reach new markets by making their CICS or COBOL-based applications available for AIX, HP-UX, Solaris, and Windows systems. Statement of direction IBM recognizes the significance and benefits of the Linux operating system to CICS customers who have chosen TXSeries for their applications. It is IBM s intention to release a CICS offering on the Linux platform in 2005 in order to provide: A strategic migration path for TXSeries CICS customers wishing to maximize business value by consolidating heterogeneous distributed transactional application workloads to a single Linux operating environment. An entry-level CICS transaction server offering that enables cost-effective execution of new mixed-language transactional solutions that can be readily migrated to any CICS platform to support future increases in business demands. CICS for Linux will provide improved installation, configuration, and administration, but without a DCE prerequisite. All statements regarding IBM s plans, directions, and intent are subject to change or withdrawal without notice. Trademarks TXSeries, IMS, and Informix are trademarks of International Business Machines Corporation in the United States or other countries or both. CICS, AIX, Encina, WebSphere, DB2, SP1, zseries, the e-business logo, RACF, and z/os are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Windows and Microsoft are trademarks of Microsoft Corporation. Java is a trademark of Sun Microsystems, Inc. UNIX is a registered trademark of the Open Company in the United States and other countries. Other company, product, and service names may be trademarks or service marks of others

5 IBM US Announcement Supplemental Information April 13, 2004 Offering information Product information is available through the Offering Information Web site at And, through the Passport Advantage Web site at Publications No publications are shipped with this product. The IBM Publications Center The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the USA). or customer number for 50 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries free of charge. The IBM Publications Notification System (PNS) /messages/welcome The PNS enables subscribers to set up profiles of interest by order number/product number. PNS subscribers automatically receive notifications by of all new publications defined in their profiles. These may then be ordered/downloaded via the Publications Center. The site is available in English and Canadian French. Technical information Specified operating environment Hardware requirements TXSeries V5.1 for AIX Any IBM pseries hardware capable of running AIX V5.1 (5L) + ML4 or AIX V5.2 with the required memory and disk space for a given configuration. Memory and disk space requirements are dependent upon TXSeries component configuration. Encina Encina CICS Description server client server Disk space 1 GB 1 GB 350 MB for files Recommended 150 MB 64 MB 160 MB swap space Recommended 256 MB 256 MB 256 MB RAM TXSeries V5.1 for Windows systems Any Intel Pentium II, or faster, 32-bit processor-based machine, or equivalent, such as AMD, capable of running Windows 2000 Professional, Server, Advanced Server, or Windows XP with the required memory and disk space for a given configuration. Memory and disk space requirements are dependent upon TXSeries component configuration. Minimum system requirements are: Encina Encina CICS Description server client server Disk space 1 GB 1 GB 350 MB for files Recommended 100 MB 64 MB 160 MB swap space Recommended 256 MB 256 MB 256 MB RAM TXSeries V5.1 for Solaris Any Sun SPARC or UltraSPARC desktop or server machine capable of running Solaris V8 or V9 with the required memory and disk space for a given configuration. Memory and disk space requirements are dependent upon TXSeries component configuration. Minimum system requirements are: Encina Encina CICS Description server client server Disk space 1 GB 1 GB 350 MB for files Recommended 150 MB 64 MB 160 MB swap space Recommended 256 MB 256 MB 256 MB RAM TXSeries V5.1 for HP-UX 11i Any HP PA-RISC hardware capable of running HP-UX 11i with the required memory and disk space for a given configuration. Memory and disk space requirements are dependent upon TXSeries component configuration. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States IBM is a registered trademark of International Business Machines Corporation

6 Minimum system requirements are: Encina Encina CICS Description server client server Disk space 1 GB 1 GB 350 MB for files Recommended 150 MB 64 MB 160 MB swap space Recommended 256 MB 256 MB 256 MB RAM Software requirements Operating systems TXSeries V5.1 for AIX AIX V5.1 + Maintenance Level 4 AIX V5.2 TXSeries V5.1 for Windows Windows 2000 Professional SP3 Windows 2000 Server SP1 Windows 2000 Advanced Server SP1 Windows XP Professional SP1 TXSeries V5.1 for Solaris Solaris 8 Solaris 9 TXSeries V5.1 for HP-UX HP-UX 11i (11.11) 32-bit and 64-bit kernel support 32-bit 64-bit Platform kernel kernel AIX V5.1 and V5.2 Yes Yes Windows systems Yes No Solaris V8 and V8 Yes Yes HP-UX 11i (11.11) Yes Yes TXSeries for Multiplatforms V5.1 consists of 32-bit processes; all libraries linked with TXSeries (including those running in a 64-bit kernel) must be 32 bit. New versions and releases of software in the specified operating environment may be supported after planned availability of TXSeries V5.1. The most up-to-date information will be available on the TXSeries Web site at /support Prerequisites for TXSeries V5.1 for AIX IBM DCE (supplied with TXSeries) Java 2 SDK (supplied with TXSeries) Supported Software IBM Communications Server IBM CICS Transaction Gateway 5.0 IBM Global Security Kit Runtime Toolkit 6e (supplied with TXSeries) IBM WebSphere MQ 5.3 CSD 5 Databases IBM DB2 7.2 and 8.1 Informix Dynamic Server and 9.4 Oracle 8i V8.1.7 R3, and 9i R2 Sybase Adaptive Server Enterprise 12.0 and 12.5 Languages IBM C for AIX V6 IBM Visual Age C++ V6 IBM Visual Age COBOL IBM Visual Age PL/ Micro Focus Server Express COBOL 2.2 SP1 Prerequisites for TXSeries V5.1 for Windows IBM DCE 2.2 EC0 6 (supplied with TXSeries) Supported software IBM Communications Server for Windows 6.11 and 6.12 IBM CICS Universal Client 5.0 IBM CICS Transaction Gateway 5.0 IBM Global Security Kit Runtime Toolkit 6e (supplied with TXSeries) IBM WebSphere MQ 5.3 CSD 5 Databases IBM DB2 V7.2 FP8 and V8.1 FP3 Oracle 8i V8.1.7 and 9i V Microsoft SQL Server Standard Edition 2000 SP3 Languages IBM Visual Age COBOL IBM Visual Age PL/1 for Windows V Java 2 SDK (supplied with TXSeries) Microsoft Visual C and C SP5 Microsoft Visual Studio.NET Enterprise Edition Version 2002 Micro Focus Net Express COBOL 4.0 Prerequisites for TXSeries for Solaris IBM DCE (supplied with TXSeries) Java 2 SDK 1.4.2_04 (supplied with TXSeries) Supported software IBM CICS Transaction Gateway 5.0 IBM Global Security Kit Runtime Toolkit 6e (supplied with TXSeries) IBM WebSphere MQ 5.3 CSD 5 Dataconnection SNAP-IX for Solaris Databases IBM DB2 7.2 and 8.1 Informix Dynamic Server and 9.4 Oracle 8i V8.1.7 R3, and 9i R2 Sybase Adaptive Server Enterprise 12.0 and 12.5 Languages Sun ONE Studio 7 Compiler (C and C++ V5.4) Micro Focus Server Express COBOL 2.2 SP1 Prerequisites for TXSeries V5.1 for HP-UX DCE HP/9000 B (V1.8) (purchased separately) Java 2 JRE (supplied with TXSeries). Note: customers wishing to develop Java applications using the Encina J2EE Connector or the DE-Light Java classes will need to get the Java2 SDK from HP

7 Supported software IBM CICS Transaction Gateway V5.0 IBM Global Security Kit Runtime Toolkit 6e (supplied with TXSeries) IBM WebSphere MQ 5.3 CSD 5 HP-UX SNAPlus2 R Databases IBM DB2 7.2 and 8.1 Informix Dynamic Server 9.3 and 9.4 Oracle 8i V8.1.7 R3 and 9i R2 Sybase Adaptive Server Enterprise 12.0 and 12.5 Languages Limitations HP acc C++ C HP C/ANSI C B Micro Focus Server Express COBOL 2.2 SP1 Some features are not available for all platforms: CICS Java programming support is available for AIX, Solaris, and Windows systems. CICS Screen Design Aid (cicssda) is available for AIX, HP-UX, and Solaris systems. CICS C++ Foundation classes are available for AIX and Windows. DCE Directory and Security servers are not provided for Windows. TXSeries is not supported in environments in which the DCE Directory and Security servers are running on Windows systems. The following features have been removed from TXSeries: Tivoli GEM support: Customers are advised to write their own agents for monitoring interesting events in TXSeries. Encina and WebSphere interoperability component: After evaluating customer feedback, the wstild tool and Bridge Server feature has been removed from Encina and replaced with a standards-based Encina Java Connector. Encina OTS and OCCS support for Orbix: This CORBA support has been removed from Encina. The Encina OTS-inspired APIs over DCE transport remain part of Encina. Refer to the TXSeries V5.1 Release Notes for more information. Customer responsibilities Planning information The license for TXSeries V5.1 includes the following statement regarding DCE: The Program optionally requires the use of the Cell Directory and Security Services server modules of the IBM Distributed Computing Environment V3.2 ( DCE ), and the Program therefore includes a copy of DCE. You are licensed to install one copy of each of the DCE Cell Directory and DCE Security Services server modules with each Program license acquired. The DCE Runtime Services client modules may be copied as necessary to support any user whose use of DCE Runtime Services client modules requires the Program s server function in order to execute. Separate DCE licenses are required for the use with any product other than the Program of: (i) the DCE Cell Directory and DCE Security Services server modules contained in IBM DCE; or (ii) the DCE Runtime Services client modules. In Service discontinuance , dated November 4, 2003, IBM announced that support will be withdrawn on April 30, 2006, for the following products: IBM DCE 3.2 for AIX IBM DCE 3.2 for Solaris IBM DCE 2.2 for Windows Service discontinuance is relevant to stand-alone DCE user applications. TXSeries applications that make use of DCE services are not affected. The DCE products listed above are included as part of TXSeries V5.1, and support for these DCE products is included as part of TXSeries support. Packaging The media pack for TXSeries for Multiplatforms V5.1 contains: TXSeries V5.1 for AIX CD-ROM TXSeries V5.1 for AIX Supplemental CD-ROM TXSeries V5.1 for Solaris CD-ROM TXSeries V5.1 for Solaris Supplemental CD-ROM TXSeries V5.1 for Windows Systems CD-ROM TXSeries V5.1 for Windows Systems Supplemental CD-ROM TXSeries V5.1 for HP-UX CD-ROM TXSeries V5.1 Documentation CD-ROM DCE V3.2 for AIX CD-ROM DCE V3.2 for Solaris CD-ROM Note: The IBM DCE for Windows V2.2 client runtime and ADK is included on the TXSeries V5.1 for Windows Systems CD-ROM. Security, auditability, and control The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Ordering information This product is only available via Passport Advantage. is not available as shrinkwrap. Product information Licensed Product function title Product group category TXSeries IBM CICS CICS Charges for installations of TXSeries for Multiplatforms V5.1 are based on the number of processors available. The total number of processors on the installed server cannot exceed the quantity in the applicable Proofs of Entitlement (PoE). If the total number exceeds the quantity in the PoE, you must notify IBM or its reseller as stated in the IBM International Passport Advantage Agreement (IPAA). It

8 Passport Advantage program licenses TXSeries for Multiplatforms Part description TXSERIES TXSeries Processors License & SW Maintenance 12 Months TXSeries Processors SW Maintenance Reinstatement 12 Months TXSeries Processors SW Maintenance Annual Renewal Passport Advantage supply Program name/ description TXSeries V5.1 Media Pack Multilingual (English International, French, Korean, Chinese Simplified, Spanish, Brazilian Portuguese, German, Japanese, Chinese Traditional, Italian) Windows 2000, Windows XP, Solaris (Sun Microsystems), AIX V5.x, HP-UX 11.x CD-ROM Digital Disk ISO 9660 Standard Part number D50YRLL D50YTLL E008JLL Part number BA0CEML Passport Advantage customer: Media pack entitlement details Customers with active Maintenance or Subscription for the products listed below are entitled to receive the corresponding media pack. TXSeries V5.1 Entitled maintenance offerings Media packs Part description description number TXSERIES TXSeries V5.1 BA0CEML MULTIPLATFORM Multilingual (English PROC International, French, Korean, Chinese Simplified, Spanish, Brazilian Portuguese, German, Japanese, Chinese Traditional, Italian) Windows 2000, Windows XP, Solaris (Sun Microsystems), AIX V5.x, HP-UX 11.x CD-ROM Digital Disk ISO 9660 Standard Withdrawal of previous Passport Advantage part numbers: IBM will withdraw from marketing the following parts licensed under the IBM International Program License Agreement (IPLA) on the dates specified. Withdrawal from Program Program Part Part marketing name number description number date TXSeries 5724-B44 TXSERIES BA07WML June 4, 2004 for V5.0 Multiplatforms MULTIPLATFORM V RETAIL MEDIA PK NLV TXSeries 5724-B44 TXSERIES BA07XNA June 4, 2004 for V5.0 Multiplatforms MULTIPLATFORM V RETAIL DOC PK ENG Orders for these part numbers will not be accepted after the stated effective date of withdrawal, nor will normal marketing activities or educational support be available unless previous agreement exists between the customer and IBM. Terms and conditions Licensing: IBM IPLA. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. License Information form numbers Program Program name number Form number TXSeries for 5724-B44 L-JRON-5WJFSV Multiplatforms Limited warranty applies: Yes Warranty: This program has warranty for a minimum of one year from acquisition from IBM or authorized Business Partner. The warranty provided to the customer, for at least one year from acquisition, is access to data bases (read Web sites) for program information, FAQs, including any known fixes to defects, which the customer can download or obtain otherwise and install at their leisure. Program Technical Support: Technical Support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This Technical Support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance

9 also provides you with access to updates, releases, and versions of the program. Customers will be notified, via announcement letter, of discontinuance of support with 12 months notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or Business Partner. This extension may be available for a fee. Money-back guarantee: If for any reason you are dissatisfied with the program, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. This applies only to your first acquisition of the program. Copy and use on home/portable computer Product name TXSeries for Multiplatforms Volume orders (IVO): No Passport Advantage applies Copy and use on home/portable computer? Yes, and through the Passport Advantage Web site at No Software Maintenance applies: Yes Software Maintenance, previously referred to as Subscription and Technical Support, is now included in the Passport Advantage Agreement. Installation and technical support for the products announced in this letter is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances customer productivity by providing voice and/or electronic access into the IBM support organizations. IBM includes one year of Software Maintenance with the initial license acquisition of each program acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option that is available. While your Software Maintenance is in effect: IBM provides you assistance for your (1) routine, short duration installation and usage (how-to) questions; and (2) code-related questions. IBM provides assistance via telephone and, if available, electronic access, only to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, every day of the year. For additional details, consult your IBM Software Support Guide at /handbook.html Software Maintenance does not include assistance for (1) the design and development of applications, (2) your use of programs in other than their specified operating environment or (3) failures caused by products for which IBM is not responsible under this agreement. For more information about the Passport Advantage Agreement, refer to the IBM International Passport Advantage Agreement Software announcement , dated July 10, 2001, or visit the Passport Advantage Web site at IBM Operational Support Services Support Line: No iseries software subscription applies: No Educational allowance available: Not applicable Passport Advantage Prices For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. For additional information about the Passport Advantage offering, visit the following Web site To order, contact the Americas Call Centers, your local IBM representative, or your IBM Business Partner. To identify your local IBM Business Partner or IBM representative, call 800-IBM-4YOU ( ). IBM Electronic Services IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support on the IBM. You should benefit from greater system availability due to faster problem resolution and pre-emptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent. IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. By using the news page, it enables you to gain easier access to IBM resources for assistance in resolving technical problems. The IBM Electronic Service Agent is no-additional charge software that resides on your IBM system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs and performance information. If the server is under a current IBM maintenance service agreement or within the IBM Warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that maintains higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems. To learn how IBM Electronic Services can work for you, visit

10 Trademarks TXSeries, Informix, iseries, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both. Passport Advantage, AIX, pseries, the e-business logo, CICS, Encina, SP1, WebSphere, DB2, and Tivoli are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Intel and Pentium are trademarks of Intel Corporation. Windows and Microsoft are trademarks of Microsoft Corporation. Java is a trademark of Sun Microsystems, Inc. Other company, product, and service names may be trademarks or service marks of others