Guide to the MBTI Products Refresh (February 2016)

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1 CPP is introducing design and content enhancements to the following products: the MBTI Communication Style Report, the MBTI Personal Impact Report, and the Introduction to Myers-Briggs Type and Communication and Introduction to Myers-Briggs Type in Organizations booklets. Refer to the descriptions and FAQ sheet below for more information on the upcoming changes. MBTI Communication Style Report CURRENT VERSION NEW VERSION 689 NOW $ $8.95 ENHANCEMENTS GUIDE New visual design for a refreshed look and feel Updated MBTI language to simplify type concepts Improved organization and layout for better usability Newly designed pci chart to deemphasize scores with improved explanation of results 5 Updated descriptive type content 5

2 PAGE MBTI Personal Impact Report CURRENT VERSION 600 NOW $59.95 NEW VERSION 600 $6.95 ENHANCEMENTS GUIDE New visual design for a refreshed look and feel Updated MBTI language to simplify type concepts Improved organization and layout for better usability Newly designed pci chart to deemphasize scores with improved explanation of results

3 PAGE Introduction to Myers-Briggs Type and Communication and Introduction to Myers-Briggs Type in Organizations Booklets CURRENT VERSION NEW VERSION PRODUCT TITLE: INTRODUCTION TO TYPE AND COMMUNICATION 689 and 689-PDF NOW $7.95 PRODUCT TITLE: INTRODUCTION TO MYERS-BRIGGS TYPE AND COMMUNICATION 689 and 689-PDF $0.95 CURRENT VERSION NEW VERSION PRODUCT TITLE: INTRODUCTION TO TYPE IN ORGANIZATIONS 69 and 69-PDF NOW $7.95 PRODUCT TITLE: INTRODUCTION TO MYERS-BRIGGS TYPE IN ORGANIZATIONS 659 and 659-PDF $0.95 ENHANCEMENTS AT A GLANCE New visual design for a refreshed look and feel Enhanced language for better comprehension of MBTI type theory 5 Updated descriptive type and type-related application content Improved content organization and layout for better usability New graphical elements to reinforce key concepts 6 Complimentary access to an all-new companion website optimized for desktop and mobile. All-New Companion Websites The all-new companion websites present MBTI type concepts in a dynamic digital format to enhance learning and retention. Each website is intended to be used in conjunction with its corresponding booklet (printed or PDF) and is designed to help individuals explore further the MBTI framework after an initial training. NOTE: Companion website screenshots here may not represent the final design and are subject to change.

4 PAGE 5 FAQ Sheet GENERAL QUESTIONS What s changing in the reports and booklets that are being refreshed? The reports and booklets that are being refreshed feature a completely new visual design and layout that make them more contemporary, accessible, engaging, and relevant for the user. Content improvements are also being made to update the language describing MBTI type theory for increased comprehension and usability. The refreshed products will include new and/or enhanced graphics to reinforce key concepts. In addition to the aforementioned improvements, the booklets being refreshed, available in either print or PDF format, will each offer complimentary access to an all-new companion website. These dynamic, interactive sites are specifically designed to help users continue their exploration of the MBTI tool and reinforce their learning. Q Why are the reports and booklets being refreshed? CPP is committed to continually improving its products and services based on customer feedback. In this case, we acted on feedback from practitioners seeking to deliver an enhanced training experience. We are confident that the design and content enhancements we are introducing in our refreshed products will make it easier for individuals to understand type concepts and extend their learning after training. PRODUCT RETURNS I have inventory of a report that will be replaced by a new version. Will my inventory automatically be replaced by the new version? Yes. If you have the older version of a report in your inventory and you deploy the report on or after the new version s release date, your inventory will automatically be replaced by the new version free of charge. This policy applies to both SkillsOne and Elevate customers. If you previously purchased the older version of a report and have already deployed it to a client, you will be able to print the new version of that client s report for free on or after the report s release date. This policy applies to both SkillsOne and Elevate customers.

5 PAGE 6 FAQ Sheet (cont.) Q What about my inventory of booklets? Can I also replace them with the new version for free? The answer to that question depends on the situation, as outlined in the table below. PRINTED BOOKLETS/USER S GUIDES If you... Then... Cost Have new, unopened inventory of an older version of a booklet purchased within the past 60 days (from the invoice date) and before the new version has become available You can return your inventory to CPP following the standard 60-day return policy. Once we receive your returned inventory, we will issue credit that you can then use to purchase the new version.* The difference between what you paid for the old version and the cost of the new version Have inventory of an older version of a booklet purchased more than 60 days ago (from the invoice date) and before the new version has become available *Note that if you purchased a discounted pack of booklets, you must return the entire pack. For example, if you bought a discounted pack of 0 booklets, you ll need to return all 0 booklets together to receive credit. You will not be able to return your inventory because the return date falls outside of our standard 60-day return policy. N/A PDF BOOKLETS If you... Then... Cost Have inventory of an older version of a booklet and deploy it before the new version is released Have inventory of an older version of a booklet when the new version is released You will deploy the older version of the booklet. You can return your inventory to CPP following the standard 60-day return policy. Once we receive your returned inventory, we will issue credit that you can then use to purchase the new version.* * Note that if you purchased a discounted pack of booklets, you must return the entire pack. For example, if you bought a discounted pack of 0 booklets, you ll need to return all 0 booklets together to receive credit. N/A The difference between what you paid for the old version and the cost of the new version

6 PAGE 7 FAQ Sheet (cont.) ORDERING AND PRICING When will the new versions of the reports and booklets be available for purchase? Q How will I order the new reports and booklets? Current Product to Be Refreshed Current Product Code(s) New Product Code(s) Available Platform or Format Available for Purchase MBTI Communication Style Report MBTI Personal Impact Report Introduction to Myers-Briggs Type and Communication Introduction to Myers-Briggs Type in Organizations 689 No change SkillsOne, Elevate, and Web Services 600 No change SkillsOne, Elevate, and Web Services PDF PDF PDF PDF Print and PDF (with access to new companion website) Print and PDF (with access to new companion website) You will be able to order the new reports and booklets by following the same process as before. Q I don t want the new version of a product that is being refreshed. Can I continue to purchase the older version? No. In order to ensure a consistent, superior experience for our customers, the old version of a report or other product will no longer be available for purchase once it has been replaced by a new version. PRODUCT QUESTIONS Is CPP planning to update more MBTI products in the near future? CPP is committed to continually improving its products and services. As we explore ways to further enhance our offerings, we may decide to refresh additional products. We will do our best to keep you informed of new developments. Q Will the refreshed products be available in languages other than North American English? At this time we are not planning to translate our refreshed MBTI products into additional languages. However, based on customer use and feedback, we may choose to introduce other language versions in the future. Stay tuned for new information!

7 PAGE 8 FAQ Sheet (cont.) Q What are the companion websites for the Introduction to Myers-Briggs Type and Communication and Introduction to Myers-Briggs Type in Organizations booklets? The all-new companion websites present MBTI type concepts in a dynamic digital format to enhance learning and retention. Each website is intended to be used in conjunction with its corresponding booklet (printed or PDF) and is designed to help individuals explore further the MBTI framework after an initial training. The companion websites complement the booklets with interactive and animated content for increased engagement and comprehension. Q Can I access the companion websites on my tablet or smartphone? Yes, absolutely. In fact, the websites are optimized for mobile devices to encourage learning on the go! Q5 Where do I get the access code to use for the companion websites? An individual access code is included with each Introduction to Myers-Briggs Type and Communication or Introduction to Myers- Briggs Type in Organizations booklet purchased. If you purchased the booklet in print format, you will find the access code on the inside of the front cover. If you purchased the booklet in PDF format, you will find the access code in the footer at the bottom of the second page. Note that each access code is unique and can be registered only once. Q6 Are there expiration dates for the access code? For example, will the code work two years from now? There is no expiration date associated with the access code, but CPP may make business decisions in the future that will affect the availability of the companion website. You can find complete terms of use on MBTItype.com. Should you encounter issues with an access code, simply complete the help form on MBTItype.com and a CPP Customer Relations specialist will contact you to provide assistance. Q7 Can I purchase access codes separately? No. Access codes for the companion websites will not be available for sale. This is to prevent a disjointed and potentially confusing user experience that would result from pairing the old version of a booklet with its new companion website, which features differences in content layout and type language. For most customers, there should be no need to purchase access codes separately since the new version of the booklet (both electronic and print formats) will include an access code free of charge.

8 PAGE 9 FAQ Sheet (cont.) MISCELLANEOUS Will the refreshed reports be available in both reported and verified type versions? Yes. The MBTI Communication Style Report and the MBTI Personal Impact Report are available in both reported and verified type versions. Q I already have access to the companion website for the Introduction to Myers-Briggs Type booklet. Will I also be able to access the companion website for either Introduction to Myers- Briggs Type and Communication or Introduction to Myers-Briggs Type in Organizations? No. You will need a separate code to access the companion website for a different booklet in the Introduction to Myers-Briggs Type series. You can obtain an access code by purchasing the corresponding booklet in either print or PDF format. Copyright 06 by CPP, Inc. All rights reserved. The CPP logo is a registered trademark of CPP, Inc. Myers-Briggs Type Indicator, Myers-Briggs, MBTI, and the MBTI logo are trademarks or registered trademarks of The Myers & Briggs Foundation in the United States and other countries.

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