National Smart Metering Program Business Processes and Procedures HAN Process Analysis (Extract for the BRWG)

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1 National ing Program Business Processes and Procedures Process Analysis (Etract for the BRWG) 9 June 2010 Dr Martin Gill, Work Stream Leader NSSC Secretariat BPPWG process maps (new sequence) v096 Slide 1

2 SMI Minimum Functionality SMI Scope and Components power conductor energy measurement functions customer service functions (including ) Communications Network Management System s HA HA N N Scope of the SMI Slide: 2 BPPWG process maps (new sequence) v096 Slide 2

3 ing Infrastructure Environment Epected to overlap Utility Legend: Home Area Network MDM Meter Data Management System MSATS Metering, Settlements and Transfer Solution IHD In Home Display W/H water heater A/C air conditioner PP pool pump power conductor Environment Customer secure tunnel Metrology function customer service function Internet Internet Gateway Internet Slave (IHD, W/H, A/C, PP, appliances, etc) METERING PROVIDER (MPB) SMART METER COMMUNICATIONS NETWORK Local Communications Port Customer Environment needs to overlap the Utility Environment (and include a gateway) if meter data is to be sourced. See slides 12, 13 and 89 (v093) NOTES: OUTAGE MANAGEMENT SYSTEM DISTRIBUTION MANAGEMENT SYSTEM SMART METER MANAGEMENT SYSTEM B2B Handler requestor / recipient B2B e-hub requestor / recipient B2B Handler RETAILER MANAGEMENT SYSTEM METER DATA MANAGEMENT SYSTEM (RETAILER) METER DATA MANAGEMENT SYSTEM (MDP1) CONNECTION POINT MANAGEMENT SYSTEM Components contet (1) (1)Orange shading represents Infrastructure BPPWG process maps (new sequence) v096 Slide 3 (2)Purple tet means a change to the slide from last version BILLING SYSTEM METER DATA MANAGEMENT SYSTEM (DB) CUSTOMER INFORMATION SYSTEM (DB) B2B e-hub CUSTOMER INFORMATION SYSTEM (RETAILER) BILLING SYSTEM NEMNET AEMO MDM MSATS NEMNET METER DATA MANAGEMENT SYSTEM (MDP2) Contet Diagram Settlements System

4 ing Infrastructure Components contet (2) Overlap of Environments Slave at a customer appliance, controlled only via the Utility Utility Correct But the majority of devices living in this shared zone will be gateways IHD s, PC s, not load control devices A gateway in this eample Internet A/C IHD Some Slave s will be able to be accessed from both the Utility and the Customer at a customer appliance, able to be controlled from the Utility and the Customer (if permitted by the manufacturer), but the device does not act as a gateway Slave at a customer appliance, controlled only via the Customer PP WH Customer overlap Internet Gateway in this eample Utility A/C IHD As shown in this eample Slave provided by customer and acting as a gateway between the Customer and the Utility Gateway overlap Legend: Home Area Network Internet Slave (IHD, W/H, A/C, PP, appliances, etc) IHD In Home Display W/H water heater A/C air conditioner PP pool pump NOTES: (1)Orange shading represents Infrastructure BPPWG process maps (new sequence) v096 Slide 4 (2)Purple tet means a change to the slide from last version PP Customer

5 Function using Open Standard #7.9 PRINCIPLES (1) Principles (overall): 1.The service process must contain NO MANUAL DECISION POINTS. 2.The commands / processes must allow for group as well as single meter targets. 3.Separate Group ID ranges must be available for different roles including at least FRMP, DNSP, MDP (AGL Comment (2)). 4.SMMS Operator to populate the Master with TOD tariff information(pe from FS review) Set up Slave Talk to Reconfigure Remove Customer move-out Principles: 1.The registration of a will only occur on request of a customer / retailer. 2.The customer will contact the Retailer and not the DNSP (AGL Comment (2)) 3.The FRMP wants access to a through the Utility. 4.The DNSP does not want access to the through the Utility. 5.The DNSP wants access to the status through the Utility. Set up Slave Talk to Slave Reconfigure Slave Remove Slave Customer move-out Set up Slave Talk to Slave Reconfigure Slave Remove Slave Customer move-out (automatic deregistration??) Principles: 1.Echange of information to a will only occur at the request of a FRMP/customer. 2.Meter Event log must be published in full to retailers (net day) along with the interval meter data. 3.The status of and the details of devices forming the should be also provided as basic information (AGL transfer from spreadsheet MI-#25). Principles: 1.A will only be reconfigured on request from a FRMP/customer. Set up Slave Talk to Slave Reconfigure Slave Remove Slave Customer move-out (automatic deregistration??) Principles: 1. will be de-registered on request of a FRMP/customer or on notification of the DNSP for a change in meter. (1)Red tet means to be discussed BPPWG process maps (new sequence) v096 PE note Slide 5 (2)Purple tet means a change to the slide from last version

6 Function using Open Standard #7.9 ACTIVITY DIAGRAM Set up Slave Talk to Slave Reconfigure Slave Remove Slave Customer move-out (automatic deregistration??) Discussed with MG. It has become clear that the term Enabler has other meanings. It was agreed that the term Master should be used for the technology that sits in the meter and has functionality that includes the Network Coordinator. The Network Coordinator would communicate to Slave s. Accordingly, the slides have been modified to accommodate this revised terminology. request / receive B2B receive / respond (1)Green tet indicates interface traffic (2)Red tet means to be discussed BPPWG process maps (new sequence) v096 PE note Slide 6 (3)Purple tet means a change to the slide from last version

7 Function using Open Standard #7.9 ACTIVITY DIAGRAM Set up Slave Talk to Slave Reconfigure Slave Remove Slave Customer move-out (automatic deregistration??) Are these feasible actions to be requested of an DNSP?? request / receive Type of messages (is this also traffic??): 1.Check circuit is operational?? (what does this imply) 2.TOU message & command?? 3.Group message (what does this imply for each meter, or is it a SMMS attribute??) B2B receive / respond (1)Green tet indicates interface traffic (2)Red tet means to be discussed BPPWG process maps (new sequence) v096 PE note Slide 7 (3)Purple tet means a change to the slide from last version

8 Function using Open Standard #7.9 Set up Slave Talk to Slave Reconfigure Slave Remove Slave Customer move-out (automatic deregistration??) Events are hard wired to a specific Event Log BACKGROUND COMMENTS TALK TO Slave The pulls data from the Master Multiple switching: Enabler switching signal ON OFF Alarms are signals are sent straight to the SMMS. An alarm may be also stored as an event in the relevant Event Log Multiple switching principles: (a)utility has complete control (eg. H/W with no boost); (b)customer can override (H/W with boost); (c)customer permits FRMP control (customer opt-in) O O switching signal This means that the alarm from the is recorded in the meter s Event Log only, and not passed through to the SMMS SMMS (random switching delay) Enabler Two way ON OFF Event Log PCs are more likely to be placed in the overlap areas (so they can acts as a gateway) rather than load devices. Loads are more likely to be placed in one environment only. The load remains connected A tamper event is appliance specific. Identified by the at the appliance; Classified as an alarm at this point; Sent to the Coordinator; Recorded on the Event Log (not classified as an SMS alarm). AGL 24/2/10: What does this mean? (1)Green tet indicates interface traffic (2)Red tet means to be discussed BPPWG process maps (new sequence) v096 PE note Slide 8 (3)Purple tet means a change to the slide from last version 1. Yes Security and QoS stored separately 2. No fied 3. What event log alarm? 4. Only for messages sent from the SMMS 5.? 6. Depends on the vendor implementation (if by repeater you mean device able to connect to simultaneously connect to two Smart Energy Profiles - not that I am aware of (but needed for houses with separate electricity meters e.g. Three phase with single phase Gross Metered PV) 7. Discuss also supports battery powered devices 8. Manufacturer specific

9 Function using Open Standard #7.9 ACTIVITY DIAGRAM Set up Slave Talk to Slave Reconfigure Slave Remove Slave Customer move-out (automatic deregistration??) Events & sequence (FRMP): Receive information from customer to change Slave registration details Notify DNSP of change to Slave registration details Receive notification from DNSP that Slave registration changes are complete Request notification from DNSP on status of Slave Plug & Play commissioning routine Receive notification from DNSP on commissioning status of Slave AGL 24/2/10: 1.If the device (for e.g. Air Con, is unable to join the, is it incapable of being Switched on as well? The registration process is manual and may take 1-2 business days. Does that mean the customer can t use his air con till that time. Please clarify. 2.Also, Retail products offered on the basis if devices, is based on contractual agreements with the customer, what happens if the customer deregisters his device, he can t use it any longer? request / receive B2B receive / respond AGL : Correct, but only if the Infrastructure and meter functionality allows the Retailer to do so. Clarify with SB. Agreed that this question should also be included in the set-up service. 1. If the Slave device is an Air Con. is unable to join the then the customer will be able to operate it in the 100% mode. That is, the registration will only allow the appliance operation to be limited. However, if the Slave device is an In Home Display, it won t work until registration has been effected. 2. If the Slave device (such as an Air Con.) is deregistered, the appliance will operate in the 100% mode as we would normally epect. Defaulting on the contractual arrangement is a matter which is out of scope for the NSMP. Events & sequence (DNSP): Receive request to change Slave registration details o From FRMP o From customer?? Acknowledge request Confirm authenticity of request Change registration details of Slave Notify party of change of registration details AGL 24/2/10: Please clarify: As soon as the customer switches on a brand new device in his home, how will he know the device is awaiting Retailer permission to join the. Some sort of notification is required, otherwise customer may not be aware of what to do. A possibility: 1.When a change in detected, an automated SMS is sent to customer or IHD. For e.g coordinator discovered new device, but not yet registered due to security reasons. Please call your utility on 03 to register device. (1)Green tet indicates interface traffic (2)Red tet means to be discussed BPPWG process maps (new sequence) v096 PE note Slide 9 (3)Purple tet means a change to the slide from last version

10 Function using Open Standard #7.9 ACTIVITY DIAGRAM Set up Slave Talk to Slave Reconfigure Slave Remove Slave Customer move-out (automatic deregistration??) Events & sequence (FRMP): Customer discussion: o Replace Slave o Remove Slave Determine duration of Slave key??: Are these feasible o Contract period actions to be o Epiry date requested of an Notify DNSP to deactivate Slave : DNSP?? o For one Slave (if replace appliance); o For all Slave devices (if move out); o At end of determined duration. Receive notification from DNSP that request was completed request / receive B2B receive / respond Events & sequence (DNSP): Receive request from FRMP to deregister Slave Acknowledge request Deactivate unique key for Slave o For all Slave s of that customer (for a move out condition) o For nominated Slave s individually o Manually when requested ; or o Automatically at the end of duration period Event Log recording?? Alarm triggered?? Notify FRMP that Slave was deregistered (1)Green tet indicates interface traffic (2)Red tet means to be discussed BPPWG process maps (new sequence) v096 Slide 10 (3)Purple tet means a change to the slide from last version

11 Function using Open Standard #7.9 SCHEMATIC DIAGRAM Central Registration Office ( CenterCom ) Purchases Licences (MAC addresses) Manufacturer Allocates a MAC address to a given appliance actions Obtains a pre-recorded trust list from the Central Registration Office SMMS Initiates release of the Certificate associated with that MAC Address to the MHD Communications network certificate transferred MHD Certificate Handshake MAC Address Pairing action Slave Obtains MAC Address (eg. In Home Display) Distributor Passes MAC Address to Distributor Retailer Passes MAC Address to intermediary Consumer Checks MAC Address against a pre-recorded trust list SMMS Communications network MHD Certificate Handshake certificate retained in the MHD Pairing action Slave Rebind means performing the pairing action for a second time using the certificate in the MHD. SMMS Communications network certificate deleted MHD Unbind means removing the certificate from the MHD. Slave In a move-out there may be a need to disable 1 or all devices? To be discussed (refer to paper on the BRWG webpage) (1)Red tet means to be discussed BPPWG process maps (new sequence) v096 PE note Slide 11 (2)Purple tet means a change to the slide from last version

12 Function using Open Standard #7.9 SCHEMATIC DIAGRAM Environment Status is that the Slave device received the message not NECESSARILY that the a/c is being controlled DR code Mains power supply to premise Meter Master acknowledgement (Slave ) Intelligent interface Air Conditioner motor power circuit Management System Communication Network DRED code modem 2A relays Selects % on receipt of DRED Code On & Off 75% 50% The 2A relays are not used in this eample. (1)DR code means Demand Response Code (2)Red tet means to be discussed BPPWG process maps (new sequence) v096 PE note Slide 12 (3)Purple tet means a change to the slide from last version

13 Function using Open Standard #7.9 Master tamper alarm Environment tamper code Slave tamper signal appliance Switch on appliance cover SCHEMATIC DIAGRAM Record in QOS Event Log Utility time schedule inbo check MHD Method 1 (as specified in FS v0.24) SMMS Communications network message transferred Event Log records transferred message transferred acknowledgement SHD In Home Display The FS covers the transport of a message to the or any device that is bound to that meter Record in A&S Event Log (recording occurs when acknowledgement is received at the MHD) A Utility is where information is shared with the meter Method 2 (future possibility using IP addressing) SMMS message transferred Communications network acknowledgement Event Log records transferred (MHD acts as a router) MHD Utility message routed acknowledgement SHD In Home Display Record in A&S Event Log?? (1)Red tet means to be discussed BPPWG process maps (new sequence) v096 PE note Slide 13 (2)Purple tet means a change to the slide from last version

14 Function using Open Standard #7.9 discussion on technology characteristics (1) What is the Application Layer? The following 3 layer concept is a simple eplanation (note that the ISO definition incorporates 7 layers): 6LowPAN is a more open standard, but can t communicate between Zigbee 1.0 and 2.0. Zigbee 1.1 provides a migration path to Zigbee 2.0. Hence, aim to replace 1.0 with 1.1 as soon as possible. 1.1 and 1.0 are backward compatible. Standards for eample: Common Language for use during the discussions Application Layer Smart Energy Profile 1.0 (available in VIC with AMI meter) SEP 1.1 due for release mid 2010 SEP 2.0 (6LoWPAN IPv6) Planned for release 2011?? (to be confirmed) How do we interpreted the data we receive e.g. Over a phone line can talk or send a FAX Zigbee proprietary Transport Layer ZigBee Smart Energy SEP 1.0 (as mandated in Vict AMI) Soon SEP 1.1 (due out last year) Future ZigBee SEP 2.0 How we are going to connect? 2.4 GHz RF IEEE Physical Layer ZigBee Proprietary IEEE GHz RF 6lowPAN (IPv6) IETF IEEE and HomePlug Green Phy (PLC) Read only means that the information in the meter is published in a web page or inbo in the Master and the information is available to be pulled from the s Master by the read request flowing from the Customer. secure tunnel required to enhance data security concept based on end-to-end encryption only occurs through the (not the meter) not in SEP 1.0 proposed to be in SEP 2.0 (1)Red tet means to be discussed BPPWG process maps (new sequence) v096 Slide 14 (2)Purple tet or border means a change to the slide from last version Smart Energy Profile 1.0 Smart Energy Profile 2.0 Has read only capability to the Capability to the Smart Meter is as follows: Read only; Secure tunnel for: orevenue meter data; oetc Tariff arrangements; write capability?

15 Function using Open Standard #7.9 discussion on technology characteristics (2) Utility Master Smart Meter information One function of Master SMMS information One function of Enabler Web page Or inbo Etracts read only data from web page or inbo Slave read only provides a hack proof interface device means equipment/appliance fitted with a communications modem that is capable of communicating with the Master Master for Utility only Master Utility Customer This Slave can act in one of 4 modes: As a passive device connect to the Utility only; As a passive device connect to the Customer only As a passive device connected to the Utility and the Customer ; As a gateway device that transfers messages from the Customer to Slave devices on the Utility and vice-versa. Slave (Gateway) Internet connection 3G modem PCs are more likely to be placed in the overlap areas (so they can acts as a gateway) rather than load devices. Loads are more likely to be placed in one environment only. overlap Master for Customer only (1)Red tet means to be discussed BPPWG process maps (new sequence) v096 PE note Slide 15 (2)Purple tet means a change to the slide from last version

16 discussion on technology characteristics (3) FS clause 7.9(i) The interface standard shall support allowing another device to perform as the network coordinator Not all devices many be created equal some can form a (BPPWG has called this an Enabler rather than Coordinator). Other (lower cost) devices can only join a network once it has been created Discussed with MG. It has become clear that the term Enabler has other meanings. It was agreed that the term Master should be used for the technology that sits in the meter and has functionality that includes the Network Coordinator. If the Network The coordinator Network Coordinator another device would is communicate to Slaveactive, the s. DNSP must Accordingly, have agreedthe to render slides thehave been modified network coordinator in the Enabler within to accommodate this revised terminology the to be operating in leaf mode Interface standard Function using Open Standard #7.9 means a standard that describes one or more functional characteristics (such as code conversion, line assignments, or protocol compliance) or physical characteristics (such as electrical, mechanical, or optical characteristics) necessary to allow the echange of information between two or more (usually different) systems or pieces of equipment. Network coordinator means a device that has been designated as the Master and is capable of coordinating access by other Slave devices that are enabled on the. HD1 QOS Event Log Window of 100 events HD2 HD3 HD4 HD5 HD16 Master Access & Security Event Log Window of 100 events The Network Coordinator is one function in the Master Slave features: Ability to send acknowledgements Ability to send a alarm?? Master features: Network Coordinator role: Register device Access to measurements Routing to Event Log?? What does leaf mode mean?? FS Clause 7.9.1(i): The Network coordinator is shown in another device. When this device is active, the Master in the is reduced a leaf mode operation (by agreement with the Distributor) (1)Red tet means to be discussed BPPWG process maps (new sequence) v096 PE note Slide 16 (2)Purple tet means a change to the slide from last version

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