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1 WA & OR ACRL Chapters/CLAMS Fall 2001 Conference Francesca Lane Rasmus and Layne rdgren Please Can I Get the Article? 1 Presentation Overview About PLU User Needs Our Dilemma Possible Solutions PLU Solution Francesca Lane Rasmus Chair, Reference Department Layne rdgren Director of Multimedia Services/ Library Systems User Response Maintenance & Problems Future Steps About Smaller stitution Context Journals at PLU epass Authentication Comprehensive Private University Must work with multiple vendor schemes, but have little leverage with vendors 3,400 FTE Liberal Arts & Professional Schools Residential Campus Off-Campus Students Part-Time Professionals vest staff resources strategically Nimble and flexible for changes Solutions often creative and strategic, but low or no budget formation Resources tegrated Library/Computing & Telecommunications in 1996 Single library location User Needs Our Dilemma Journal and holdings information is nonstandardized and dispersed Minimal staffing What articles do you have? Proliferation of print & electronic journals, magazines, newspapers How do I get them? Print, microfilm, or online If online, do I need a password? terlibrary Loan Authentication schemes vary among vendors 4 methods currently in use at PLU Holdings change on a weekly basis, especially for aggregators Publisher restrictions mushrooming Fall titles with restrictions

2 Francesca Lane Rasmus and Layne rdgren 2 Top 10 Journals Accessed at PLU, Economist Wall Street Journal Christian Science Monitor New York Times Harvard Business Review. Newsweek Time *Seattle Times US News & World Report Lancet (The) Print ProQuest EBSCOHost Finding An Article To find out whether the library has an article patrons often must: Check the library catalog Review a print or web-based journal list Search one or more full-text subscription databases The path to locating individual articles is daunting: One-Stop shopping for library-owned materials Dead ends to full text via online catalogs Access and authentication problematic * Print usage not recorded Locating Articles: An Obstacle Course Known Citation? Authenticate? Citation Found in dex? Possible Solutions List high-use titles only Create static web page lists online catalog? EBSCO? Link to vendor lists/download vendor lists Available? Journal Title List? ILL ProQuest? Lexis-Nexis? JSTOR? Authenticate? Print Online or Microform JAKE (Jointly Administered Knowledge Environment, Develop dynamic database FileMaker ColdFusion Catalog e-journals add serials copy records add 856 field The Ghost of the Old System Continues to Haunt the New* But in our enthusiasm, we could not resist a radical overhaul of the system, in which all of its major weaknesses have been exposed, analyzed, and replaced with new weaknesses. Our Solution: Journals at PLU Web-based, Access/ColdFusion driven database of periodical holdings Access integrated into library catalog: All PLU owned or accessible periodicals with up-to-date holdings information cludes all formats Print Microform Online tegrated authentication with epass (single username & password) * John Gall Systemantics: The Underground Text of Systems Lore How Systems Really Work and How They Fail Bruce Leverett

3 Francesca Lane Rasmus and Layne rdgren Data Sources 11 data sources 5 different formats Basic data fields Title ISSN Begin End Window/Date Unit Comments Location (All Number or URL) Source EndeavorRecordID Data normalization required Data Sources PLU Print & Microform Lexis-Nexis ProQuest Research EBSCO ProQuest ABI ProQuest Nursing JSTOR A&SI PLU Reference EBSCO Online JSTOR GenSci ProQuest News 3 6,041 5,097 1,700 1, ,923 titles ,777 unique 77 7,076 current, ~1,600 print ,000 2,000 3,000 4,000 5,000 6,000 7,000 Data Standardization Titles articles and location capitalizaton punctuation Ranges dates terms: current, present open runs moving walls/publisher restrictions Find Journal Identify Range Find Location Authentication management database LDAP & epass integration Persistent URL s Get variables Linking Journal List with Authentication Always Authenticate? On Authenticated Campus?? Authentication Database Run login script Exit Lightweight Directory Access Protocol authentication schemes IP based Referring URL FirstSearch Webscripts Username and password tegrates PLU epass authentication with vendor authentication database (60 records) LDAP Enabled Services Bibliographic Databases FirstSearch, HAPI, Philosopher s dex Directories NTDB Full Text EBSCOHost, ProQuest, JSTOR, E*Subscribe (EDRS), CINAHL, Lexis-Nexis, OED Protected Web Materials Course Reserves ecourse (Blackboard) Language Tapes (StreamingMedia)

4 Francesca Lane Rasmus and Layne rdgren 4 Easier URL Maintenance Web Page ereserves ecourse 2000 Version Beta 5 Journals at PLU Library Catalog Multiple static URLs Journal database Web page links ecourse ereserves MARC 856 tags One dynamic URL Authentication database Authentication db 2001 Version Beta 11 User Response Lori Tuttle Circulation Services Sue Golden terlibrary Loan Access Counts (October 14-20, 2001) Journals at PLU Search Page: 669 hits (could be cached) Results Page: 1,193 hits Authentication ProQuest EBSCO Gen. Sci. Abstracts PsycINFO JSTOR WorldCat MEDLINE RILM Abstracts of Musical Lit. MLA Bibliography Maintenance Title Database title list downloads Title adds & deletes Adjusting field structure, scripts, and presentation Authentication Database Authentication updates Changing URLs Changing passwords Changing scripts Checking Links Dynamic test page

5 Francesca Lane Rasmus and Layne rdgren 5 Problems Downloading of title lists Multiple lists and formats Duplication of titles Lack of currency and notification of changes Lack of standards Ranges Titles ISSN (or lack of) Publisher-restricted access Unpredictable URL and authentication changes Spotty authentication support from vendors IIS to Apache Future Steps clude dynamic updating of holdings information tegrate OpenURL standards Add usage statistics Migrate to MySQL? Refine authentication scripts & variables with SSL and local LDAP Add more vendors Links Contact formation Presentation Handout: Journals at PLU: Francesca Lane Rasmus lanerafra@plu.edu Layne rdgren nordgrle@plu.edu

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