Online Tutorial on How to Locate Information in the Area of Industrial Engineering

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1 Online Tutorial on How to Locate Information in the Area of Industrial Engineering Class: IE 3630 Work Measurement and Design IE 4430 Total Quality Management Date: February 8, 2001 Professor: Dr. Balachandran Librarian: Bryan Schwark, Division Librarian for EMS Combining the following two class workshops will give more variety and a better understanding that the exercises are given as examples, and that there are many ways of searching for information. The intent is that some of these suggestions will help you 1) find better information faster, 2) better understand the workings of the databases that contain references to the literature of Industrial Engineering, 3) locate some full-text material of the desired information. Note: books and journal articles not available locally may usually be obtained through Interlibrary Loan Try clicking the above link and choose Periodical Article Request, and note... E-Doc (Electronic Document Delivery) allows the user (if the journal is available from the UW-Madison campus) to access an electronic copy of an article within several days via the web, rather than waiting for the arrival of a paper photocopy Work Measurement and Design. Principles and techniques of work design, operations analysis, and job design. Work methods design and analysis; predetermined time systems; stopwatch time studies; work sampling; discuss improvement re-engineering compensation; standards development. Safety and ergonomic considerations in work design will be emphasized Total Quality Management. Emphasis on modern Total Quality Management philosophies, Statistical Process Control methods and tools for problem solving and ongoing process improvement. Acceptance sampling procedures and standards, experimental design including Taguchi techniques, quality audits. Economic aspects of quality decisions, basic concepts in reliability analysis. Basics of ISO 9000, Q S9000.

2 Outline of Material to be covered: I. Catalogs Contain titles and holdings of individual libraries, and in union catalogs, the titles and holdings of libraries in a state, region, the U.S., or other parts of the world. A. Karrmann Library Online Catalog - UW-Platteville's holdings of materials. B. Wiscat - (Union Online Catalog for Wisconsin Libraries) Bibliographic information or over 1,200 libraries in Wisconsin. C. WorldCat - (Union catalog of the members of the OCLC Online Computer Library Center) Provides bibliographic access to the holdings of thousands of libraries in the US, Canada, Europe, and other parts of the world. II Electronic Resources -Journal Indexes, Full-Text and more... Generally commercial databases that provide indexing and abstracting to citations to journal information that may be available in the library, through Interlibrary Loan (ILL), or full-text. A. ABI INFORM - (Indexes and abstracts more than 1,300 scholarly and trade business journals, including popular magazines, and offers 600+ full-text titles) B. Applied Science & Technology Full Text - (Specialized magazine/journal database specifically in the area of applied science and technology with some full-text information.) C. Carl Uncover - (Provides an indexing and abstracting service for almost 20,000 multi-disciplinary journals as far back as fall 1988.) D. Academic Search (EBSCOHost) - (General magazine or journal database for citations to information and/or the information itself full-text, items will be in the Library or the Library can obtained them through Interlibrary Loan.) III. Selected Internet Sites A. Quality Resources Online B. ESH-14 Quality Management Group -Quality Related Resources on Internet C. BMP-Best Manufacturing Practices D. Big Dog's Case Study Page E. University of Western Ontario, MME492b - Production Management for Engineers, Work Measurement F. Department of Defense. Defense Procurement Home. Contract Pricing... G. Mechanical Engineering Department...using the Taguchi Method H. Curtin University. Western Australia... Taguchi Methods I. ASI (American Supplier Institute) Taguchi Methods. What are Taguchi... IV. Library Information and Assistance The Karrmann Library's Home Page is your first gateway to information.

3 The following portions of the self-directed workshop are examples of databases and search strategies with screen capture examples. Please follow the examples through and try "your subjects" in the live databases. One of the main objectives of this presentation is to provide you with an Online Tutorial that you can review at your own pace, and yet provide you with a knowledgeable base for locating information. Thank you and please continue. For questions or help Schwark@uwplatt.edu [NOTE: THE ADDRESSES ARE HOTLINKED; HOWEVER, THE GRAPHICS ARE NOT. YOU MUST BE IN A DATABASE FOR THE GRAPHICS TO RESPOND TO COMMANDS.] I. Catalogs--First select A. Karrmann Library Online Catalog - Searches can be done by: 1. Author, Title, Library of Congress Subject Heading, Call Number, Journal Title a. Select Author/Title/Subject and then select "Subject." b. Type: time and motion or total quality management (These terms may not be Library of Congress Subject Headings-LCSH) c. Click on "Search"and see what the search indicates... if there are not any Headings for this search, either the term is spelled wrong or not LCSH d. If there is a "See Also" reference, this may lead to other useful LCSH. e. If you tried time and motion, that was not a LCSH and did not work.. f. At top of page click "New Search" and try a Keyword Boolean search. 2. Keyword Boolean a. If you type time and motion and click on "Search you get "The system could not interpret your search statement." The reason is you must put the phrase in quotes, or capitalize the Boolean operator AND. Type "time and motion and click Search. (None of these will be very helpful other than the title Engineered work measurement provides for a LCSH which leads to 11other entries.) b. Try time AND motion, and select Methods, standards, and work design, and note the Call Number, Location, and Status. c. Also note the "hotlinked" Library of Congress Subject Headings...Subjects: Time study and Motion study and try clicking them for additional materials. Time study or Motion study, or Work measurement, could have been used in a "Subject" search.

4 I. Catalogs B. WISCAT (Wisconsin Catalog) [From the Library Home Page, 1) click on Journal Indexes, Full-Text and more..., 2) locate Choose an Electronic Resource and 3) using the arrow, 4) select WISCAT (Wisconsin Catalog), and click on Go. ] 1. Click Click Here to Begin, choose Express search. 2. Anyword box type in work measurement or total quality management And click Begin Search, which displays many items by title, arranged numerical and then alphabetical order.

5 I. Catalogs B. WISCAT (Wisconsin Catalog) (Continued) 3. From the Title listing select Advanced work measurement / Delmar W. Karger..., and while this is a 1982 publication, the LCSH will lead to other more up-to-date entries.

6 I. Catalogs B. WISCAT (Wisconsin Catalog) (Continued) 4. Look at the entry and note the author, title, if there is an edition, place of publication, publisher, and date. 5. There are a number of libraries in Wisconsin that have this title. 6. Click on the hotlinked Subject Work Measurement, which leads to over 100 titles in Wisconsin libraries that deal with Work Measurement.

7 IV. Catalogs B. WorldCat (Union catalog of the members of the OCLC Online Computer Library Center) [From the Library Home Page, 1) click on Journal Indexes, Full-Text and more..., 2) locate Choose an Electronic Resource and 3) using the arrow, 4) select WorldCat, and 5) click on Go. ] 1. Try total quality management in quotes in the Search for: box and leave the default setting to Keyword. The results is over 6,000 entries.

8 I. Catalogs B. WorldCat (Continued) 2. Select ISO 9000 quality systems handbook, from the title listing and note basic citation information of author, title, edition, etc. and the SUBJECT (S) Total quality management, Quality control, Quality control -- Standards. 3. Note the hotlink Unfortunately this item that can not be obtained online through Netlibrary, not a public domain title, and our library does not have access, other than on ILL. 4. Libraries ICON at the top indicates if a Wisconsin library has item, and then the ILL icon at the top can be used for requesting a book or video title.

9 II. Electronic Resources -Journal Indexes, Full-Text and more... A. ABI INFORM - [ From the Library Home Page, 1) click on Journal Indexes, Full-Text and more..., 2) then use the arrow to the right of Choose an Electronic Resource, 3) then click on ABI/Inform, 4) click on Go, 5) under Search selected databases check ABI/INFORM Global, 6) Click Continue. ] 1. Enter total quality management in quotes in the Enter a word or phrase box and click Search, there will be many articles listed. 2. To reduce the number of articles, add AND philosoph* and Search. [ Note the asterisk truncates the word and covers singular and plural, etc.]

10 II. Electronic Resources -Journal Indexes, Full-Text and more... A. ABI INFORM (Continued) 3. Select Measuring and reducing the national cost of non-quality, this is a 16 page full-text article. Note the bibliographic citation provides the authors of the article, the title of the article, the title of the journal, the volume, issue, date, and page. Some entries have hotlinked Subject Terms: 4. Look through the document and select Appendix A towards the end of the article.

11 II. Electronic Resources -Journal Indexes, Full-Text and more... A. ABI INFORM (Continued) 5. Note: the graphics and tables can be increased in size. Look at Table A1. Cost factors and items at the organizational level.

12 II. Electronic Resources -Journal Indexes, Full-Text and more... B. Applied Science & Technology Full Text (include General Science Full Text and Wilson Business Full Text) From the Library Home Page, 1) click on Journal Indexes, Full-Text and more..., 2) locate Choose an Electronic Resource and 3) using the arrow, 4) select Applied Science & Technology and click on Go, 5) at Wilson Web page: Check Applied Science & Technology Full Text, Wilson Business Full Text, and General Science Full Text and click Search in the upper right-hand corner of the screen.

13 II. Electronic Resources -Journal Indexes, Full-Text and more... B. Applied Science & Technology Full Text (Continued) 1. Check Words Anywhere and click in Type a word or phrase box and type work measurement and click Search Now. 2. About 100 entries are retrieved; however, many look old and are not on the specific subject. Select The measurement of work.

14 II. Electronic Resources -Journal Indexes, Full-Text and more... B. Applied Science & Technology Full Text (Continued) 3. While this is on the topic, it is somewhat dated; however, try the DESCRIPTORS (Subject Heading) Work measurement.

15 II. Electronic Resources -Journal Indexes, Full-Text and more... C. Carl Uncover [ 1) Click on Search Uncover, 2) Search Uncover Now, 3) then Enter search term(s) and click "Search."] 1. Enter taguchi, choose Keyword, and limit years From: 1998 To: Click Search.

16 II. Electronic Resources -Journal Indexes, Full-Text and more... C. Carl Uncover (Continued) 3. Select Putting Taguchi Methods to Work To Solve Design, 4. All the bibliographic citation information is given to find this article in our library (where it is) or through Interlibrary Loan and e-doc in your . Availability of magazine and journal titles can be searched in our Library Catalog.

17 II. Electronic Resources -Journal Indexes, Full-Text and more... D. Academic Search Elite (EBSCOHost) [ From the Library Home Page, 1) click on Journal Indexes, Full-Text and more..., 2) then on Choose an Electronic Resource, then click on Academic Search, 3) click on Go, 4) Academic Search Elite, is the default, 5) Click Enter. ] 1. Type in the Find box work design, and click on Search. 2. The search results in about 100 references or citations, select The Nature and Outcomes of Work: A Replication and Extension of Interdisciplinary Although this title is not full text, it states This title is held by Karrmann Library.

18 II. Electronic Resources -Journal Indexes, Full-Text and more... D. Academic Search Elite (Continued) 4. The basic citation information is provided to locate the title in our library. 5. Also note the hotlinked Subject(s) WORK design; JOB analysis

19 If you made it this far you deserve a bonus!!!!!!! Keep in mind these are on the Internet, so some sites may not be useful or correct, but you need to know what is out there... III. Selected Internet Sites A. Quality Resources Online 1. Agile Manufacturing Resources 2. Resources for Glossaries of Quality Terms B. ESH-14 Quality Management Group--Quality Related Resources on the Internet Environment, Safety, and Health Division, Operational Assurance, Los Alamos National Laboratory C. BMP-- Best Manufacturing Practices Search for tqm and click on GO" NAVSO P-6071: Expert System on Systems Engineering --Develop Manufacturing Plan D. Big Dog's Case Study Page (Training, teams, management, quality...) Improving Team Effectiveness E. University of Western Ontario, MME492b - Production Management for Engineers, Work Measurement

20 III. Selected Internet Sites (Continued) F. Department of Defense. Defense Procurement Home. Contract Pricing Reference Guides, Vol 2 - Quantitative Techniques For Contract Pricing, Ch 8 - Using Work Measurement G. Mechanical Engineering Department Imperial College of Science, Technology and Medicine South Kensington. Engineering Design Optimization using the Taguchi Method H. Curtin University of Technology. Western Australia. Department of Computer Engineering. Professor Clive Maynard. I. ASI (American Supplier Institute). Taguchi Methods. What are Taguchi Methods? IV. Library Information and Assistance A. Reference Desk - Main Floor B. Periodicals-Interlibrary Loan Desk - First Floor C. Government Publications Department - Third Floor D. Division Librarian for EMS - Ask at First Floor Desk E. Location map The END. Thanks... Bryan Schwark, Division Librarian for the College of Engineering, Mathematics, and Science, and Division Librarian for Industrial Studies. Retirement June 30, 2001!!!!!!!!!! Ps. Try Northernlight.com as an excellent Search Engine using capitalized Boolean Operators (AND, NOT, OR) and (quote) markings, and parentheses.

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