Version upgrade. Overview 6-1. Overview of Version Upgrade 6-1. Downloading System Software SST. System CD. Host Machine.

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1 Version upgrade Overview Overview of Version Upgrade The system software version is upgraded in 2 steps, downloading and writing the new version of the system software. -1 Downloading System Software This machine supports the following 3 downloading methods. 1. Download via the service support tool (hereinafter SST ) Connect this machine to the PC by the cross cable to download the system software using SST installed in the PC. 2. Download using the USB memory storage device Insert the USB memory storage device storage device to the slot of the machine and download the system software stored in the device. 3. Download via Contents Delivery System (hereinafter CDS ) Access to CDS via Internet to download the system software directly to the machine. System CD System Software SST System Software Host Machine Download mode Normal mode /(Safe mode) Restart Write the system software Copy the System Software Automatically restarted USB menu USB memory storage device System Software Temporary Memory Space Activate the machine with the new system software version Done CDS System Software Updater -1

In case the main power switch is turned OFF during the writing process, the machine may not be started. This machine supports the remote version upgrade via CDS.

2 -2 Writing System Software The system software downloaded in either of the above-mentioned methods is stored in the temporary memory space. After the system software is successfully downloaded, restart the machine to write the software in the machine. In case the main power switch is turned OFF during the writing process, the machine may not be started. This machine supports the remote version upgrade via CDS. When upgrading the system software via CDS, the warning message is shown on the control panel to alert the user not to turn OFF the power switch. When the system software is successfully written, the machine is automatically restarted to activate the downloaded system software. If any error occurs during the writing process, the error code, E , is shown. The name of the system software component is shown to the left of the error log message, version up..error. Check the name if the software is for the option not attached to the machine. If so, turn OFF / ON the machine to recover the error (see Troubleshooting for details). -2

3 -3 Download Mode When the version is upgraded via SST or with the USB memory storage device storage device, start the machine in Download mode. This machine has the following 2 Download modes similarly with other ir-series models. Normal mode(recommend): Start from Copier > FUNCTION > SYSTEM > Download. Safe mode: Press 2 and 8 keys simultaneously on the numeric keypad when turning on the power. Note Usually use Normal mode. Use Safe mode when you cannot use a service mode or an HDD format. The normal mode of ir-adv is different from the conventional ir series in two points of the following. It is not necessary to do ON of power switch with while pushing 1+7 keys to 10 key. With a service mode, You can start a normal mode. When entering Download mode, be sure to go into Service mode after all items of main menu have been displayed. This machine reads the version information of system software when it starts. You must start Download mode after the version information has been obtained. -3

4 -4 System Software Components The table below shows the system software components for this machine. This machine holds the increased number of system software components compared to conventional ir machines to meet vastly extended functionality. Software to be upgraded Host Machine Display on SST Registered name of product Name of system software How to upgrade versions SST USB Others memory Main Controller ia4045 SYSTEM - MEAP MEAPCON - Controller Language LANGUAGE - Module Controller BCT - System Error Diagnosis Remote UI RUI - Contents RUI portal RPTL - UI-BOX BOX - UI-COPY COPY - UI-Intro INTRO - UI-SEND SEND - Voice Synthesis Dictionary Paper Type Information File Service Mode Contents Printer Controller WebDAV Contents Resources for Web Browser Reader Controller(2- sided Double Pass) FAX Board Boot Program Fax Board Main Program TTS - MEDIA - SMCNT - DCON - WEBDAV - BROWSER - Remarks RCONS - DADF-AG1 G3CCB - Super G3 FAX Board-AK1/Super G3 2nd Line Fax Board-AK1/Super G3 3rd/4th Line Fax Board-AE1 G3CCM - Super G3 FAX Board-AK1/Super G3 2nd Line Fax Board-AK1/Super G3 3rd/4th Line Fax Board-AE1-4

5 -5 Software to be upgraded Host Machine Staple Finisher-G1/ Booklet Finisher-G1 Display on SST Registered name of product Name of system software How to upgrade Remarks versions SST USB Others memory Key/ iaxxxx KEY - Certificatefor Encrypted Communication OCR Libraly SDICT - Finisher Controller Saddle Controller External 2-hole Punch Puncher B1 Controller Inner Finisher-D1 Inner 2 Hole Puncher-A1 Finisher Controller FIN_G1 FIN_CON - Staple Finisher-G1/ Booklet Finisher-G1 EXP_B1 SDL_ CON EXP_ CON - Booklet Finisher-G1 - - External 2-hole Puncher B1 IFN_D1 FIN_CON - Inner Finisher-D1 - - Inner 2 Hole Puncher-A1 Note on Download Process Warning: Never turn OFF the power during the download / writing process. Turning off the power during the download / writing process may cause a failure of machine start-up at power-on. If this occurs, start the machine in Safe mode (by pressing 2 and 8 keys simultaneously on the numeric keypad). When the machine is successfully started in Safe mode, execute formatting of BOOTDEV partition, retry downloading the system software. CAUTION: Be sure to use normal mode when using download mode except in a case where it is not possible to start this machine and enter service mode. In safe mode, version information of SYSTEM, MEAPCONT, LANGUAGE, RUI, and SDICT can be obtained, but version information of other system software such as DCON and RCON cannot be obtained. Therefore the following points to note are required when downloading in safe mode. [RCON] The version is not upgraded except in a case where Single mode of SST is used or when "Overwrite all" of USB download menu is used. [DCON and others] The following symptoms occur when SST (Single mode) or USB download menu (Auto) is used. The time for download/write becomes longer because the software is overwritten even when system software of the same version is being written. A confirmation message is not displayed when a lower version is going to be downloaded. -5

6 <<<<< download shell >>>>> [ SYSTEM JPja-m ] Upgrading complete [ SYSTEM ZZ ] Upgrading complete [ SYSTEM JPja-w ] Upgrading complete [ SYSTEM ZZ ] Upgrading complete [ FONT F ] Upgrading complete [ FONT G ] Upgrading complete +++ Switch OFF the power then ON Download Mode [ ir2270i-jpjaxxxx-mn.dsh ] Complete [ ir2270im-jpjaxxxx-1f77-mn.prg ] Complete [ ir2270im-zzjaxxxx-49ad.prg ] Complete [ ir2270iw-jpjaxxxx-5c1-mn.prg ] Complete [ ir2270iw-zzjaxxxx-a825.prg ] Complete [ ir2270if-jpjaxxxx-de9-icc.prg ] Complete [ ir2270iw-zzjaxxxx-a825.prg ] Complete [ ir2270ig-jpjaxxxx-ec30-icc.prg ] Complete - Version Upgrade via SST Overview The system software can be downloaded either of the two modes below via SST. Assist mode(recommended) Single mode Downloading the System Software System software is saved in the temporary storage area on HDD after downloaded with SST. Restart the machine after download so that it will be written to the system area, and the flash ROM. After the writing has been completed normally, this machine automatically restarts with the new system software. Assist mode provides the following features. 1) The system software is downloaded. Attached option types are automatically recognized. The new versions of the system software for attached option types are automatically searched. The set of system software with interactive behavior confirmed is automatically downloaded. The accessories attached to the host machine are automatically recognized to download the system software for each accessory. System Software HDD System Software Temporary storage area Single mode provides the following features. The system software download individually are possible. The HDD format by manual operation are possible. The service mode password reset are possible. Upload and the download of data are possible. 2) The main power switch is turned off and then on. This machine holds a number of system software components that mutually interacts during operation. Behaviors of such system software should be confirmed when these are downloaded as the set. Thus, Assist mode is basically recommended to download the system software for this machine. 3) Writing takes place. HDD System Software Temporary storage area System area BOOT area 4) The main power switch is turned off and then on. NOTE: Use Single mode only when any of the following conditions is met. When downloading some the system software components, i.e. DCON, RCON or options. When reloading the system software after HDD is formatted FLASH ROM 5) The machine starts up using the new version. -

-7 Copying System Software 5) Select the drive where the system CD is set and click Search button.

NOTE: The system software is compressed if the file size exceeds the CD memory capacity.

41 or later installed The system CD for this machine Steps to copy the system software 1) Start the PC 2) Set the

7 -7 Copying System Software 5) Select the drive where the system CD is set and click Search button. System CD -> SST Copy the system software stored in the system CD to SST. NOTE: The system software is compressed if the file size exceeds the CD memory capacity. If the above is the case, decompress the file before copying it to SST. Preparation Requirements: PC with SST Ver.4.41 or later installed The system CD for this machine Steps to copy the system software 1) Start the PC 2) Set the system CD in the PC 3) Start SST 4) Click Register Firmware button. ) The system software stored in the system CD is listed. Uncheck the box(es) for unnecessary folder(s) and/or system software and click Copy button. -7

8 -8 7) The message is shown when the system software is successfully copied. Click OK button. Connection The following IP address is automatically set for this machine at start-up in Download mode. IP address: Subnet mask: When the PC with SST installed is connected to this machine, change the PC network address to the following. IP address: Subnet mask: Default gateway: arbitrary CAUTION: If the PC has the connection to the network, the settings changed to the abovementioned may cause network failures due to redundant IP addresses, etc. Ensure that the PC is disconnected from the network when you change the PC network settings. Alternatively use the cross cable to connect the PC to this machine. Preparation Requirements PC with SST Ver or later installed and the system software for this machine is stored Cross cable 10Base-T: Category 3 or 5 100Base-T: Category Base-T: Enhanced Category 5 (CAT5e) or later CAUTION: Disconnect USB memory storage device storage devices if connected. Communication to SST is disabled in this machine if any USB memory storage device storage device is recognized. SST and the USB memory storage device storage device cannot be used concurrently. -8

-9 4) Check the IP address of the PC. Go to Start menu to select Program > Accessory > Command Prompt. Type IPCONFIG and press [Return] to see the network settings of the PC.

9 -9 4) Check the IP address of the PC. Go to Start menu to select Program > Accessory > Command Prompt. Type IPCONFIG and press [Return] to see the network settings of the PC. If any discrepancies from the description in the figure below are found, change the network settings of the PC. IP address : Subnet mask : CAUTION: The network settings are not shown with IPCONFIG if the PC is disconnected from the network. To check the settings, connect the PC to this machine at power-on by the cross cable. Cross cable IP address : Base-T : category 3, 5 or later Subnet mask : Base-TX : category 5 or later 1000Base-T:Enhanced Category 5 (CAT5e) or later Steps 1) Use the cross cable to connect the machine to the PC with SST installed. 2) Turn on the main power switch of this machine. 3) Enter Service mode to start the machine in Download mode. Select COPIER > FUNCTION > SYSTEM > DOWNLOAD and press [OK]. -9

-10 Downloading System Software (Assist mode) 1) Start this machine and enter Download mode (COPIER > FUNCTION > SYSTEM > DOWNLOAD).

NOTE: If the PC in Assist mode is connected to the machine in Safe mode,when click "Start" botton, the following message is shown.

If the upgraded set of the system software is stored in SST, the new set is automatically selected.

10 -10 Downloading System Software (Assist mode) 1) Start this machine and enter Download mode (COPIER > FUNCTION > SYSTEM > DOWNLOAD). 2) Connect the PC to this machine and start SST. 3) Click Start Assist mode button. Skip this step when starting SST in Assist mode. NOTE: If the PC in Assist mode is connected to the machine in Safe mode,when click "Start" botton, the following message is shown. Click Next button to restart the machine. Enter Service mode upon the main menu displayed and start Normal mode as Download mode. If the upgraded set of the system software is stored in SST, the new set is automatically selected. 4) Click Start button NOTE: If no upgrade is stored, the existing system software set is unchanged. At any rate, any versions of the system software can be downloaded by manual selection. When download is completed, the machine is automatically restarted to initiate the writing process. The machine may repeat restarting several times depending on option configuration. -10

-11 Upon the system software written, the machine is restarted again and the main menu is displayed. NOTE:Download Confirmation Message Modes Download is confirmed in any of the three message modes.

11 -11 Upon the system software written, the machine is restarted again and the main menu is displayed. NOTE:Download Confirmation Message Modes Download is confirmed in any of the three message modes. Skip the existing versions and confirm whether to download downgraded versions Upgraded versions are downloaded without message. Skip download of the existing versions. Confirm whether to download downgraded versions. Downloading System Software (Single mode) The following is the sample steps to download DCON (the other components of the system software can be downloaded similarly). 1) Start the machine in an appropriate Download mode. 2) Connect the PC to this machine to start SST. 3) Select the model to be connected and Single, check the network settings. Click Start button. Confirm whether to download the existing versions / downgraded versions Upgraded versions are downloaded without message. Confirm whether to download and overwrite the existing versions. Confirm whether to download downgraded versions. Overwrite all versions Regardless of version upgrade or downgrade, all versions of the system software are downloaded without message. By default, Skip the existing versions and confirm whether to download downgraded versions is selected. 5) Click"Next"button. ) Disconnect the cross cable from the machine. 7) Enter Service mode to check the system software versions. 8) Click"OK"button. The main menu is displayed. -11

Skip the existing versions and confirm whether to download downgraded versions Upgraded versions are downloaded without message. Skip download of the existing versions.

12 -12 NOTE: The following device information is shown at the right top of SST screen. IP address Model name Download mode Device Information NOTE:Download Confirmation Message Modes Download is confirmed in any of the three message modes. Skip the existing versions and confirm whether to download downgraded versions Upgraded versions are downloaded without message. Skip download of the existing versions. Confirm whether to download downgraded versions. Confirm whether to download the existing versions / downgraded versions Upgraded versions are downloaded without message. Confirm whether to download and overwrite the existing versions. Confirm whether to download downgraded versions. Overwrite all versions. Regardless of version upgrade or downgrade, all versions of the system software are downloaded without message. By default, Skip the existing versions and confirm whether to download downgraded 5) When download is completed, click OK button. 4) Select the DCON version to be downloaded and click Start button. Multiple files can be selected in this step. The main menu is displayed. -12

-13 NOTE: If it is before restarting the machine, the downloaded system software can be

) Click Shutdown / Restart button. Clear 7) Click Restart button.

The system software, which is stored in the temporary memory space of HDD, is deleted.

13 -13 NOTE: If it is before restarting the machine, the downloaded system software can be deleted not written on HDD or Flash ROM. 1) Click Clear button. ) Click Shutdown / Restart button. Clear 7) Click Restart button. 2) Click Execute Clear button. The system software, which is stored in the temporary memory space of HDD, is deleted. 3) Click OK button. Return to the previous screen. The machine is restarted. The downloaded system software is written on HDD or Flash ROM. 8) Click"OK"button. 9) Enter Service mode to check the versions. -13

Version Upgrade using USB memory Storage Device

Version Upgrade using USB memory Storage Device Relation between SST and USB memory Storage Device When using the USB memory storage device storage device for version upgrade, the system software should