Quantum HD Unity Software Update Procedure

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Elmer Osborne
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Use the URL below to be directed to the Quantum HD Unity Controller page of the Frick Controls website. http://www.frickcontrols.

1 Quantum HD Unity Software Update Procedure Read Thoroughly Updating the Operating Software on a Quantum HD Unity is easy and free. Use the following steps to download the update and upload it to your Quantum HD Unity controller(s). Some enhancements may require additional hardware. Use the URL below to be directed to the Quantum HD Unity Controller page of the Frick Controls website. Once on the Quantum HD Unity Controller page as seen below, the software upgrade procedure, software release notes and the current version upgrade file will be present. Connect a USB Flash Drive (thumb drive) to your PC s USB port. The upgrade procedure and software release notes are PDF files. Simply right click and select Save Link As or Save Target As (depending on your PC s Browser) to save them to your PC. You will need the Software Upgrade Procedure available while performing the upgrade. Either print it our have the PDF file available on your mobile device. The upgrade file is not viewable. You must save the update file to a USB Flash Drive. To save the upgrade file to a USB device, right click and select Save Link As or Save Target As (depending on your PC s Browser) to save them to your PC, as shown below.

Once the download is complete, you will see a confirmation message similar to the one below. Close the download window and properly remove the USB device from the computer.

2 Select Save and save the upgrade file to a Top Level root directory only on your USB device. Saving to a subfolder will not allow the Quantum HD Unity to recognize the file when the USB device is plugged into the USB port of the Quantum HD Unity s Q5 processor board. Once the download is complete, you will see a confirmation message similar to the one below. Close the download window and properly remove the USB device from the computer. Once you have downloaded the upgrade to a USB device, it can be used to update an infinite number of Quantum HD Unity Controllers that are the same product (ie: Multiple Compressors). Updating the Quantum HD Unity Operating Software With the Quantum HD Unity already powered up, insert the USB device with the upgrade file into one of the USB ports on the Q5 processor board shown below. NOTE: Do not power up the Quantum HD Unity controller with a USB drive device plugged in. Doing so could divert the booting process to the USB device. The result being that the boot would stop, displaying the following message. If you experience this message when booting, power down, then check to see if a USB device is plugged into the Q5 processor board as shown above. If so, remove it and re-apply power.

Saving Setpoints and Upgrading Operating Software Before performing the Quantum HD Unity software upgrade you first need to save the setpoints of the Quantum HD Unity control being upgraded.

Save Setpoints With the Quantum HD Unity powered up and a USB device plugged into the Q5 processor board, the user must be logged into the Service level.

3 Saving Setpoints and Upgrading Operating Software Before performing the Quantum HD Unity software upgrade you first need to save the setpoints of the Quantum HD Unity control being upgraded. The upgrade will reset all settings to the default values. After the upgrade is completed, you will restore the original setpoints from the saved file for that Quantum HD Unity controller. Save Setpoints With the Quantum HD Unity powered up and a USB device plugged into the Q5 processor board, the user must be logged into the Service level. Press the Menu button and select Service then select the Software at the top of the screen as shown below. In order to save a setpoint file it must first be named as shown below. To do this touch the Setpoints Name button to activate the keypad. Enter the desired name and press enter. The setpoints can be saved either Locally (default) to the flashcard on the Q5 processor board or to a USB Flash Drive (Thumb Drive) that is inserted into one of the USB ports of the Q5 processor board. Select the Save Location button to choose the location to which the setpoints will be saved.

The same USB Flash Drive that is being used for the program upgrade can be used to save the setpoints of the controller prior to doing

It is recommended that all Locally saved setpoint files also be saved to a USB Flash Drive and stored in a safe, secure location.

If the setpoints are saved Locally the file name, date and time will be listed on the left side of the screen as shown below.

4 The same USB Flash Drive that is being used for the program upgrade can be used to save the setpoints of the controller prior to doing the software upgrade. It is recommended that all Locally saved setpoint files also be saved to a USB Flash Drive and stored in a safe, secure location. Once all of this is done, press the Save button to save the setpoints to the selected location. If the setpoints are saved Locally the file name, date and time will be listed on the left side of the screen as shown below. Again, it is always recommended to back-up any locally saved setpoints to a USB Flash Drive. Once the setpoints are saved, the Quantum HD Unity Software can be updated. Using the USB Flash Drive with the Software Upgrade file plugged into the USB port of the Q5 processor board, select the Upgrade Software button.

After the Upgrade Software button is pushed the screen will display HD Unity - Upgrading Software and then HD Unity - Loading as shown below.

It will be necessary to Login to the Service level to restore the saved setpoints and calibration data.

You will have several options to select from: Restore Setpoints And Calibration Data, Restore Setpoints, Delete Setpoints, and Restore Default Setpoints.

5 After the Upgrade Software button is pushed the screen will display HD Unity - Upgrading Software and then HD Unity - Loading as shown below. After several seconds, the Quantum HD Unity home screen will reload and you will be logged out of the Service level. It will be necessary to Login to the Service level to restore the saved setpoints and calibration data. Once logged in, go to Menu, select Service then select the Software tab as before. Once on the software page select Setpoint Maintenance. You will have several options to select from: Restore Setpoints And Calibration Data, Restore Setpoints, Delete Setpoints, and Restore Default Setpoints. For an upgrade, you would select either the 1rst or 2nd option. The 1st option restores your calibration data the 2nd option does not restore your calibration data. If you would select to not Restore Calibration Data, all analog calibration offsets will be cleared. This would require a Calibration to be performed for all analog devices after the upgrade is completed.

Select the setpoints you saved and click "Restore Setpoints And Calibration Data" OR "Restore Setpoints" if you didn't select the Restore Setpoints And Calibration

In several seconds the Quantum HD home screen will reload. The Software Upgrade and Setpoints Restore is now complete.

6 Select the setpoints you saved and click "Restore Setpoints And Calibration Data" OR "Restore Setpoints" if you didn't select the Restore Setpoints And Calibration Data option. You will then get a Restoring Setpoints screen. The HD Unity Loading screen will appear briefly. In several seconds the Quantum HD home screen will reload. The Software Upgrade and Setpoints Restore is now complete. You can verify this by going to the About screen and viewing the Software Version posted there. If you experience any issue with this process, contact Frick Service at Digital screen shots (pics) can be very helpful in resolving issues with this process.

Quantum HD Release Notes

Quantum HD Release Notes OS Version 10.17 Released 7-14-2014 To upgrade to OS version 10.17 directly the current OS version must be 10.13 through 10.16. To check the current OS version on the Quantum HD