NACStat FAQ s Background Table of Contents

Transcription

1 NACStat FAQ s Background This is a supplementary document created to assist with problems one may be having using the NACStat (also called imis) website. This document will continue to be updated as new issues are uncovered and resolved. If you download this document to your personal computing device, please make sure to update it often so you have the most recent copy. It might be better to bookmark this document s URL or webpage so you automatically will have the most current copy. Table of Contents NACStat FAQ s... 1 Background... 1 Table of Contents... 1 Terminology... 2 imis or NACStat... 2 Browser... 2 How To Tips... 4 ADD and DELETE an attendance record... 4 Issues... 8 Internet Explorer newer versions... 8 Pop Up Blocker... 8 Windows

2 Terminology imis or NACStat The website has often been referred to as imis. You might notice that this document refers to it as NACStat instead. Why is that? The system behind all this membership information is called imis, yet this website is a customized subset of what imis can actually do. The key here is that it s a statistics website and only a SUBSET of what imis can really do. That s why a number of functions of administering membership has to be done in the Chicago Administrative office using the backend imis system. Browser Sometimes we ll ask you what browser and version you are using. What is a browser? A browser is the computer application that you use to look at Internet websites. Depending on what type of device you re using (e.g. desktop computer, laptop computer, smart phone, tablet, etc.) your browser could be any of the applications listed here: Internet Explorer Mozilla Firefox Google Chrome Apple Safari Opera We sometimes will ask you what version you are using. This is because as things changes and new versions come out, issues inevitably come about. Here are examples of how you find what version you re using. Internet Explorer From the menu system click Help à About Internet Explorer and you ll get the following: Mozilla Firefox From the menu system click Help à About Firefox and you ll get the following:

3 Google Chrome From the menu in the upper right corner, click About Google Chrome and you ll get the following:

4 How To Tips ADD and DELETE an attendance record When a congregation holds either a Group Devotional or a Small Group Devotional event, this is considered an Attendance Only type of event. This type of event does not require a voucher to be generated. This document outlines the steps to add or delete this type of event. ADD an attendance record 1. From the left hand menu, under the Events section, click Generate Attendance Record 2. Under Select an Event Type click the dropdown 3. Select the type of event you re entering from the list and Click Continue 4. Verify the type of event you re entering is correct, then click OK

5 5. Enter all fields as appropriate, then click Generate Report 6. Verify all information is correct, then click Submit Voucher Details 7. Upon successful completion you ll receive a confirmation screen like below.

6 DELETE an attendance record 1. From the left hand menu, under the Events section, click Review Attendance Records 2. From the list of attendance records, click on the one you d like to delete 3. Read the instructions, then click Delete this Attendance Record 4. Review the event details to make sure this is the one you d like to delete, then click Delete Attendance Record ; if you re unsure, click the Cancel button to go back to the list of events

7 5. After deleting the event you will receive this confirmation screen 6. After 5 seconds you will be taken back to the Review Attendance Screen page where you will see the event is delete

8 Issues Internet Explorer newer versions We re finding that people using Internet Explorer are experiencing problems with some of the reports. The NACStat website has some incompatibility issues with this newer web browser. Solution Go to Tools à Compatibility View settings then add the following websites to an exception list: nacusastat.org asicanada.org Pop Up Blocker There are a handful of reports that pop- up into a new window. Depending on your browser, pop- up blockers may cause issues. Solution Go to Gear Wheel à Internet Options then add the following websites to an exception list: nacusastat.org asicanada.org

9 Windows 10 Upgrading to Windows 10 does not interfere with using the NACStat website as it s more dependent on a web browser than an operating system. If you have Windows 10, do NOT use the Microsoft Edge browser.