EMC Symmetrix VMAX Cloud Edition

Transcription

1 EMC Symmetrix VMAX Cloud Edition VERSION 2.1 Product and User Guide REV 01

2 Copyright 2013 EMC Corporation. All rights reserved. Published in the USA. Published July, 2013 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to the technical documentation and advisories section on the EMC online support website. 2 VMAX Cloud Edition Product and User Guide

3 Preface As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. Contact your EMC representative if a product does not function properly or does not function as described in this document This document was accurate at publication time. New versions of this document might be released on the EMC Online Support site. Check the EMC Online Support site to ensure that you are using the latest version of this document. Purpose This document is part of the EMC Symmetrix VMAX Cloud Edition documentation set. It provides a high-level overview of VMAX Cloud Edition and explain how to use the VMAX Cloud Edition web portal. Audience This guide is intended for system administrators responsible for configuring and maintaining VMAX Cloud Edition. Related documentation The following related documents are available on the EMC Online Support site at EMC Symmetrix VMAX Cloud Edition Automation Appliance Physical Planning Guide EMC Symmetrix VMAX Cloud Edition REST API Concepts Guide EMC Symmetrix VMAX Cloud Edition REST API Reference Help EMC Symmetrix VMAX Cloud Edition Release Notes EMC Symmetrix VMAX Family Physical Planning Guide (available in the Symmetrix VMAX Family Documentation Set) Conventions used in this document EMC uses the following conventions for special notices: Caution is used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. Notice is used to address practices not related to personal injury. 3 VMAX Cloud Edition Product and User Guide

4 A Note presents information that is important, but not hazard-related. Typographical conventions EMC uses the following type style conventions in this document: Style Normal Where used Used in running (nonprocedural) text for: Names of interface elements, such as names of windows, dialog boxes, buttons, fields, and menus Names of resources, attributes, pools, Boolean expressions, buttons, DQL statements, keywords, clauses, environment variables, functions, and utilities URLs, pathnames, filenames, directory names, computer names, links, groups, service keys, file systems, and notifications Bold Used in running (nonprocedural) text for names of commands, daemons, options, programs, processes, services, applications, utilities, kernels, notifications, system calls, and man pages Used in procedures for: Names of interface elements, such as names of windows, dialog boxes, buttons, fields, and menus What the user specifically selects, clicks, presses, or types Italic Used in all text (including procedures) for: Full titles of publications referenced in text Emphasis, for example, a new term Variables Courier Used for: System output, such as an error message or script URLs, complete paths, filenames, prompts, and syntax when shown outside of running text Courier bold Courier italic Used for specific user input, such as commands Used in procedures for: Variables on the command line User input variables < > Angle brackets enclose parameter or variable values supplied by the user [ ] Square brackets enclose optional values 4 VMAX Cloud Edition Product and User Guide

5 Style Where used Vertical bar indicates alternate selections the bar means or { } Braces enclose content that the user must specify, such as x or y or z... Ellipses indicate nonessential information omitted from the example Where to get help EMC support, product, and licensing information can be obtained on the EMC Online Support site as described next. To open a service request through the EMC Online Support site, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or to answer any questions about your account. Product information For documentation, release notes, software updates, or for information about EMC products, licensing, and service, refer to EMC online support at: Technical support EMC offers a variety of support options. Support by Product EMC offers consolidated, product-specific information on the Web at: The Support by Product web pages offer quick links to Documentation, White Papers, Advisories (such as frequently used Knowledgebase articles), and Downloads, as well as more dynamic content, such as presentations, discussion, relevant Customer Support Forum entries, and a link to EMC Live Chat. EMC Live Chat Open a Chat or instant message session with an EMC Support Engineer. elicensing support To activate your entitlements and obtain your Symmetrix license files, visit the Service Center on as directed on your License Authorization Code (LAC) letter ed to you. For help with missing or incorrect entitlements after activation (that is, expected functionality remains unavailable because it is not licensed), contact your EMC Account Representative or Authorized Reseller. For help with any errors applying license files through Solutions Enabler, contact the EMC Customer Support Center. If you are missing a LAC letter, or require further instructions on activating your licenses through the Online Support site, contact EMC's worldwide Licensing team at licensing@emc.com or call: North America, Latin America, APJK, Australia, New Zealand: SVC4EMC ( ) and follow the voice prompts. 5 VMAX Cloud Edition Product and User Guide

6 EMEA: +353 (0) and follow the voice prompts. 6 VMAX Cloud Edition Product and User Guide

7 CONTENTS Preface 3 Chapter 1: Introduction 15 About VMAX Cloud Edition 16 Environment overview 17 Customer datacenter 17 EMC Data Center 17 Scalability 17 Hardware components 19 Symmetrix volumes 19 Physical location 19 Redundancy architecture 19 Connectivity 21 Ethernet connectivity 21 Fibre Channel connectivity 21 Host connectivity 22 VMAX Cloud Edition Portal 23 Multi-tenancy support 25 Security 26 User authorization 26 Symmetrix Data at Rest Encryption 29 Secure communication 29 Storage provisioning 30 Service catalog 30 Service levels 30 Oversubscription 32 Reporting and utilization 33 Reporting Dashboard 33 Utilization report 33 REST API 35 Chapter 2: Getting started 37 Logging in to the portal 38 Logging out of the portal 39 VMAX Cloud Edition Product and User Guide 7

8 Setting system preferences 40 Changing passwords 41 Chapter 3: Administration 43 Configuring the system 44 Operating in tenant emulating mode 45 User management 46 Creating tenant users 46 Deleting tenant users 46 Environmental setup 48 Host management overview 48 Switches overview 50 Tenant management overview 53 Service catalog management 55 Service levels 55 Service attributes 58 Business management 61 Business units 61 Accounts 63 Functions 65 Chapter 4: Provisioning 69 Provisioning storage 70 Removing multiple storage volumes 72 Removing specific storage volumes 73 Changing service levels 74 Changing business uses 75 Adding hosts to storage volumes 76 Removing hosts from storage volumes 77 Updating volume attributes 78 Monitoring storage allocation: Capacity Dashboard 79 Monitoring storage allocation: Dashboard 82 Monitoring provisioning 85 Viewing provisioning requests 87 Managing provisioning alerts 88 Managing alert subscriptions 89 8 VMAX Cloud Edition Product and User Guide

9 Chapter 5: Replication 91 Creating replicas 92 Deleting replicas 93 Attaching replicas 94 Detaching replicas 95 Restoring from replicas 96 Chapter 6: Reporting 97 Utilization reporting 98 Volume reporting 99 VMAX Cloud Edition Product and User Guide 9

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11 TABLES Table Page Table 1: Role/Supported operations 26 VMAX Cloud Edition Product and User Guide 11

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13 FIGURES Figure Page Figure 1: VMAX Cloud Edition environment 17 Figure 2: Scalability 18 Figure 3: Redundancy architecture 20 Figure 4: Ethernet connectivity 21 Figure 5: Fibre Channel connectivity 22 Figure 6: Service level icons (non-dare service bands) 31 Figure 7: Service level icons (DARE enabled service bands) 31 Figure 8: Reporting Dashboard 33 VMAX Cloud Edition Product and User Guide 13

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15 CHAPTER 1 Introduction This chapter introduces and provides the conceptual information necessary to use VMAX Cloud Edition. It includes the following: About VMAX Cloud Edition 16 Environment overview 17 Hardware components 19 Connectivity 21 VMAX Cloud Edition Portal 23 Multi-tenancy support 25 Security 26 Storage provisioning 30 Reporting and utilization 33 REST API 35 Chapter 1: Introduction 15

16 Chapter 1: Introduction About VMAX Cloud Edition EMC Symmetrix VMAX Cloud Edition is a complete solution for customers looking to deliver IT in an as-a-service model. It is targeted for cloud providers, enterprise, and mid-market customers looking to provide cloud capabilities. VMAX Cloud Edition provides cloud storage in predefined packages based on capacity and performance. Define the amount of storage you need, and Cloud Edition creates it for you. VMAX Cloud Edition is pre-engineered and does not require storage architects to create hardware and software configurations. Using the VMAX Cloud Edition Portal, cloud providers and their tenants control all aspects of their cloud storage, including user maintenance, customization, monitoring, analysis, and more. VMAX Cloud Edition delivers: Secure Multi-tenancy Role-based access control determines the level of access for the cloud provider and tenants. Tenant Self-Service VMAX Cloud Edition enables the delegation of day-to-day management tasks such as storage provisioning and deprovisioning to the tenants, reducing cloud provider intervention, and allowing cloud providers to focus their energy elsewhere. VMAX Cloud Edition Portal Management interface for cloud providers and tenants. The VMAX Cloud Edition Portal manages multiple instances of VMAX Cloud Edition. Service Automation Users submit portal requests through the VMAX Cloud Edition Portal hosted by EMC to manage their storage assets. Interfaces are simplified and abstracted for tenant use. VMAX Cloud Edition automatically takes these logical requests and intelligently translates them into specific resource allocation requests based on EMC-proven best practices, which are then executed against specific storage assets to fulfill the request. Reporting, trending, and monitoring capabilities Usage reports are tenant-based to facilitate chargeback and to allow customization of service levels VMAX Cloud Edition Storage Service Catalog Collection of service levels from which customers can choose. The service levels in a Cloud Edition Service Catalog are presented in a way that is easily understandable, and users can choose to provision from the service level that best matches their requirements and demands. Once a customer selects a service level, delivery of the service level is automated. Every service level is enterprise-class whether you select bronze, silver, gold, platinum, or diamond. REST-API Contains built-in support for a Representational State Transfer (REST) API. The REST API allows users to design their own user interface and workflows 16 VMAX Cloud Edition Product and User Guide

17 Chapter 1: Introduction Environment overview The EMC Symmetrix VMAX Cloud Edition consists of a VMAX Cloud Edition server driving a Symmetrix VMAX system at the customer site. This configuration connects to the EMC Data Center over a virtual private network (VPN) connection. The system is administered and controlled at the cloud provider site using the VMAX Cloud Edition Portal. VMAX Cloud Edition is comprised of components both at the cloud provider s datacenter, as well as an EMC Data Center. EMC configures all hardware components for the cloud provider. Customer datacenter EMC Data Center Figure 1: VMAX Cloud Edition environment At the customer site, each Symmetrix VMAX system collects configuration information that is captured by the VMAX Cloud Edition Appliance Server. The VMAX Cloud Edition Appliance Server communicates with the EMC Data Center through a secure HTTPS connection. If errors occur, the captured information is retained for later retransmission attempts. The VMAX Cloud Edition Portal provides secure interaction between cloud providers and EMC. The portal primarily interacts with the coordinator, which in turn interacts with the data warehouse. The data warehouse contains configuration and usage information. Scalability VMAX Cloud Edition is a highly scalable solution, currently supporting up to 10 Symmetrix VMAX systems per VMAX Cloud Edition appliance cluster. Each Symmetrix VMAX system connects using the customer s storage area network (SAN). The following illustration is an example of a solution based on two VMAX Cloud Editions using three Symmetrix VMAX systems, each with dual paths from the cloud provider s SAN. Environment overview 17

18 Chapter 1: Introduction Figure 2: Scalability 18 VMAX Cloud Edition Product and User Guide

19 Chapter 1: Introduction Hardware components Symmetrix volumes Physical location Redundancy architecture The hardware components and appliances that are central to VMAX Cloud Edition are: Symmetrix VMAX 10K system The VMAX 10K storage system provides high-end virtual storage capabilities. VMAX 10K delivers scalable performance, simplified management and provisioning, automated service leveling, and the ability to simultaneously support numerous virtual machines. VMAX Cloud Edition appliances The VMAX Cloud Edition software/services running on the VMAX Cloud Edition appliances are in an active-passive mode. The pair of appliances provide the connectivity to the cloud provider LAN and Fibre Channel connectivity to the Symmetrix VMAX 10K systems. They are physically installed in a separate rack provided by the customer or EMC. Each appliance is capable of providing the computing and memory resources required by the VMAX Cloud Edition software. The software manages anywhere from one to ten Symmetrix VMAX 10K systems. For VMAX Cloud Edition arrays that support the VMAX Cloud Edition appliance, additional dedicated capacity is shipped with the system for the purpose of providing datastore storage for the appliance. A VMAX Cloud Edition solution can consist of up to 10 Symmetrix VMAX 10K systems that reside in the cloud provider datacenter. The VMAX Cloud Edition appliances are integrated into the VMAX array. The VMAX Cloud Edition appliances reside in a customer-supplied rack. Each VMAX Cloud Edition appliance can support up to ten Symmetrix VMAX 10K systems. The main focus areas surrounding redundancy are Ethernet connectivity, fibre channel (FC) connectivity, and the VMAX Cloud Edition appliances. The desired redundancy model is achieved by using redundant VMAX Cloud Edition appliances and redundant LANs and SANs at the cloud provider data center. The primary VMAX Cloud Edition appliance server 1 hosts the Automation Engine, Collector, and Solutions Enabler VMs. The secondary VMAX Cloud Edition appliance server 2 hosts the Virtualization Manager that manages the pair of appliance hosts. Each VMAX Cloud Edition appliance has two 8GB FC ports that are cross-connected to the redundant SANs where the cloud provider has redundant SANs. Also, each VMAX Cloud Edition appliance will have two 1GB Ethernet ports that are cross-connected to the redundant LANs, if the cloud provider has redundant LANs. Although there are a pair of VMAX Cloud Edition appliances forming a fully redundant environment, each performs different tasks while running under normal operation. In the event of a failure, the collector running on the failed appliance automatically moves to the redundant appliance. The following illustration provides an overview of the redundancy architecture. Hardware components 19

20 Chapter 1: Introduction Figure 3: Redundancy architecture 20 VMAX Cloud Edition Product and User Guide

21 Chapter 1: Introduction Connectivity Two types of connectivity are described in this section: Ethernet connectivity to the local LAN Fibre Channel connectivity to the SAN Ethernet connectivity Ethernet connectivity is required for some of the virtual machines to communicate with the EMC Data Center through the VPN. Each server is configured with redundant 1 GB Ethernet ports. It is recommended that the cloud provider data center have redundant LANs so that the network interface cards (NICs) can be cross-connected, as shown in the following figure. Figure 4: Ethernet connectivity Fibre Channel connectivity Fibre Channel (FC) connectivity is an important aspect of the VMAX Cloud Edition solution.the Fibre Channel connections required for VMAX Cloud Edition are shown in the following figure. The Fibre Channel connections required for VMAX Cloud Edition provide redundant paths for High Availability. In addition to the connections shown, which are for control paths, fibre connections are required between the Symmetrix VMAX system and the SAN switch for data path connectivity. Two Symmetrix VMAX ports are for management and up to 16 ports per Symmetrix VMAX engine are for I/O, depending on the Service Level purchased. It is recommended that the customer data center consist of redundant SANs for high availability. Each VMAX Cloud Edition appliance server has redundant FC HBA ports that enable crossconnection between the server HBA ports and the SAN. A single SAN is not supported Connectivity 21

22 Chapter 1: Introduction Host connectivity Figure 5: Fibre Channel connectivity The customer will have a total of ports available for host connectivity, depending on the size of the VMAX. EMC- proven best practice is to connect to all available ports. VPN requirements The VMAX Cloud Edition solution requires a GigE VPN connection from the VMAX Cloud Edition appliance to the EMC s Data Center providing communication without risk to the cloud provider network. Both collected data and change automation tasks are passed over connections initiated by the virtual appliances at the cloud provider data center at regular intervals. 22 VMAX Cloud Edition Product and User Guide

23 Chapter 1: Introduction VMAX Cloud Edition Portal VMAX Cloud Edition provides a self-service, web-based portal to facilitate storage management. It serves as the central location from which cloud providers and their tenants view and manage their resources. Role-based access controls are used determine access to resources. The following table introduces the three major sections of the portal. Section Home Storage Function By default, this menu item opens the provisioning page; however, you can change this default behavior by changing the Home Page selection in the System Preference page. For more information, refer to Setting system preferences Dashboard Examine capacity trends and forecasts for service levels and tenants Provisioning View and manage provisioned capacity View your service levels View and manage application utilization Business Information View and manage business units, accounts, and business functions. Service Catalog View and manage your service levels, including setting oversubscription View and manage service bands View and manage total and usable capacity at a tenant site Environment Setup View and manage hosts, switches, and tenants Volume Report Displays Array Detail for a tenant's business units, accounts and applications Utilization Report Displays tenant to mapping volume reports Capacity Dashboard Provides a single dynamic location to examine capacity trends, capacity status, and more. This dashboard is tenant-accessible. System Preferences View and manage user settings VMAX Cloud Edition Portal 23

24 Chapter 1: Introduction Section Function Change Password User Management View and manage tenant users 24 VMAX Cloud Edition Product and User Guide

25 Chapter 1: Introduction Multi-tenancy support VMAX Cloud Edition provides the ability for tenants to perform self-service management actions by creating service requests using a web-based portal. The VMAX Cloud Edition Portal supports the ability to define hierarchical structures, known as tenancies, for cloud providers and tenants. Tenants can view reports and meter data for their partition. From this view, tenants can view their own service requests and manage their allocated resources. Since it is possible for a tenant to have more than one user, a tenant is represented by a security partition. Multiple users can be associated with a partition, with the level of access for each user represented by a set of roles. Note the following roles and accessibility: Only cloud provider level users have visibility and control of assets at the array and data center levels, along with the ability to view reports on all service requests, usage metering, trends, and forecasts. SP administrator can create other users in the system. Tenant administrators can create other users within that tenancy. View-only users can access reporting, trending, and service level information. Provisioning users can view and submit service requests. Multi-tenancy support 25

26 Chapter 1: Introduction Security VMAX Cloud Edition provides Cloud Providers and Tenants with controls for providing a secure environment. User authorization User authorization is a tool for restricting the operations users can perform and the pages they can view in the VMAX Cloud Edition portal. SP Administrators create and map users to specific roles, which determine the operations and pages the user can perform/view on the portal. The following table lists the operations supported with each role. Table 1: Role/Supported operations Role Supported operations SP Admin Perform read-only or view operations. View all requests from tenancy and status for requests. View the Volume Report. No access to the reporting dashboard. View the dashboard, capacity dashboard, and utilization report. View the Volume Report. View alerts and notifications panel or anywhere which includes the notifications list. View detailed information for cloud provider users (High visibility). Perform local replication operations. Register and manage hosts; allocate hosts to tenants. Register and manage switches. Create, configure, and delete tenants. Create business units, accounts, and functions. Enable/disable approval mode. Approve/reject provisioning requests from tenants. Cancel requests from any user within the same tenancy Create, modify, and delete applications. Create, configure, and delete users within the tenancy with associated roles. 26 VMAX Cloud Edition Product and User Guide

27 Chapter 1: Introduction Role Supported operations Modify a user's roles. Emulate tenants. Customize service level attributes, expose service levels to tenants, and set thin Capacity Oversubscription. Provision storage from associated tenancy. Change the status of an alert in the notification/alert panel. Create/modify/view host groups. View applications. SP Monitor Perform read-only or view operations. View all requests from tenancy and status for requests. View the Volume Report. No access to the reporting dashboard. View the dashboard, capacity dashboard, and utilization report. View the Volume Report. View alerts and notifications panel or anywhere which includes the notifications list. View detailed information for cloud provider users (High visibility). SP Auditor View alerts and notifications panel or anywhere which includes the notifications list. View detailed information for cloud provider users (High visibility). Tenant Admin Perform read-only or view operations. View all requests from tenancy and status for requests. View the Volume Report. No access to the reporting dashboard. View the dashboard, capacity dashboard, and utilization report. View the Volume Report. View alerts and notifications panel or anywhere which includes the notifications list. View information (medium visibility). Register and manage hosts; allocate hosts to tenants. Create, configure, and delete tenants. Security 27

28 Chapter 1: Introduction Role Tenant Monitor Supported operations Perform read-only or view operations. View all requests from tenancy and status for requests. View the Volume Report. No access to the reporting dashboard. View information (medium visibility). Tenant Auditor View alerts and notifications panel or anywhere which includes the notifications list. View information (medium visibility). Local Replication Perform read-only or view operations. View all requests from tenancy and status for requests. View the Volume Report. No access to the reporting dashboard. View alerts and notifications panel or anywhere which includes the notifications list. View basic feedback (low visibility). Perform local replication operations. Storage Admin Perform read-only or view operations. View all requests from tenancy and status for requests. View the Volume Report. View information (medium visibility). Perform local replication operations. Approve/reject provisioning requests from tenants. Cancel requests from any user within the same tenancy Create, modify, and delete applications. Provision storage from associated tenancy. Change the status of an alert in the notification/alert panel. Create/modify/view host groups. View applications. Security Admin Create, configure, and delete users within the tenancy with associated roles. 28 VMAX Cloud Edition Product and User Guide

29 Chapter 1: Introduction Role Supported operations Modify a user's roles. Emulate tenants. Symmetrix Data at Rest Encryption Secure communication Symmetrix Data at Rest Encryption (D@RE) provides hardware-based, on-array, back-end encryption for Symmetrix arrays by using Back End Fibre Channel I/O modules with encryption, validated for FIPS Level 1, that incorporate XTS 256-bit data-at-rest encryption. These modules encrypt and decrypt data as it is being written to or read from disk, thus protecting your information from unauthorized access even when disk drives are removed from the array. For the most up-to-date information on qualified interoperability with the RSA Key Manager Appliance, consult the ESM Support Matrix, available through E-Lab. VMAX Cloud Edition uses Secure Socket Layer (SSL) protocol to enable access from the portal and API. All communication between the VMAX Cloud Edition appliances and the EMC Data Center are also over secured channel. The browser/api clients and the Cloud Edition Servers communicate over an authenticated, encrypted connection. When a client attempts to connect with the servers, the endpoints exchange a handshake in which they both identify their security expectations and capabilities. If their security capabilities are the same, the two will establish a session. If their security capabilities are different, either the client or the server will reject the session. Security 29

30 Chapter 1: Introduction Storage provisioning Service catalog Service levels The VMAX Cloud Edition excels at delivering enterprise-class storage services to power your as-aservice delivery. It combines the power of EMC VMAX, the simplicity of a self-service portal, RESTful APIs, and the intelligence of automated provisioning. Automated provisioning offers cloud providers and customers a broad range of choices in world-class storage services. Trusted multi-tenancy and built-in chargeback reporting streamline operations and accelerate delivery of storage services. Cloud providers, enterprise and mid-level customers use the VMAX Edition Portal to interact with a service catalog and enter requests to provision, modify, and release storage. Requests for change are stored at EMC's data warehouse. Requests go through an evaluation and approval process before being available at the cloud provider site. Simple building blocks for storage provisioning are used to automatically assign best practices drive mix and policies for each service level. All you need to do is choose the service level. VMAX Cloud Edition matches cloud provider and tenant requirements to service delivery purchase. The preengineered service levels give you the broadest range of choice in a single infrastructure. The selfservice portal automates provisioning, data collection utilization and chargeback reporting on tenant activity. VMAX Cloud Edition allows customers to provision through the automation engine, and optimize performance by changing service level choices. Automation allows cloud providers to save time and operational costs when responding to management service level requests. The service catalog is created from pre-engineered service level definitions and configurations that establish how VMAX Cloud Edition is purchased and how services are provided and consumed by clients. VMAX Cloud Edition supplies cloud providers with a predefined service catalog, providing the option for a turn-key catalog that can be used without the need for making changes. The cloud provider can, however, customize the attributes and names of the service levels in the catalog. The VMAX Cloud Edition service catalog provides both storage and performance to tenants. Tenants select their service package based on their needs of both storage and performance. Service levels determine the policy that allocates storage to different types of drives for various levels of capacity and performance. Predefined settings make it easy for cloud providers to provision the right amount of storage for tenants. They are able to create tenant pricing for service based on the catalog. Cloud providers can change the naming convention and attributes of the service bands when presenting them to their tenants. Cloud providers also control the service levels a tenant can access. Service levels display in the service catalog with an icon that enables tenants to quickly determine the capacity and performance associated with the service level. The following figure displays the icons for service levels containing non-dare service bands: 30 VMAX Cloud Edition Product and User Guide

31 Chapter 1: Introduction Figure 6: Service level icons (non-dare service bands) The following figure displays the icons for service levels containing DARE service bands. For more information on DARE, refer to Security on page 26 Figure 7: Service level icons (DARE enabled service bands) Storage provisioning 31

32 Chapter 1: Introduction Oversubscription VMAX Cloud Edition enables cloud providers to oversubscribe the provisionable capacity of their service levels. This effectively allows them to meet their tenants' storage needs without having to purchase enough physical drives to fully allocate all the space represented by their service levels. The amount by which a service level can be oversubscribed is controlled by the Max Provision % attribute. By default this attribute is set to 100 percent, meaning oversubscription is disabled for the service level, in which case the maximum provisionable capacity of the service level is 100 percent of its physical capacity. To enable oversubscription for a service level, set its Max Provision % attribute to a value greater than 100 percent and less than 1000 percent. For example, setting this attribute to 200 percent means that up to 200 percent of the service level's physical capacity is available for use. Once this value is reached, all additional provisioning requests will fail and existing provisioned capacity will no longer work. The Max Provision % attribute is set when creating and editing service levels. For instructions, refer to Creating service level names on page 55 and Editing service levels on page 56. The capacity utilization report is updated every 24 hours to track oversubscription usage. For more information, refer to Utilization reporting on page VMAX Cloud Edition Product and User Guide

33 Chapter 1: Introduction Reporting and utilization Reporting Dashboard VMAX Cloud Edition supports the ability for cloud providers to generate metered usage reports for tenants based on the amount of consumed capacity per service level and availability of services offered. The usage report provides tenant-level usage data to enable cloud providers to provide chargeback for their tenants. Reports are available on a regular basis or on request. Usage can also be tracked, and service levels can be adjusted or created based on usage. The Reporting Dashboard provides information on all the cloud provider sites, including their configured and allocated storage, their overall utilization, and the service levels deployed at each site. The following illustration provides an example of the Reporting Dashboard. Utilization report Figure 8: Reporting Dashboard VMAX Cloud Edition provides a utilization report, which can help facilitate chargeback/billing. The following illustration shows an example of a utilization report on the VMAX Cloud Edition Portal. Reporting and utilization 33

34 Chapter 1: Introduction 34 VMAX Cloud Edition Product and User Guide

35 Chapter 1: Introduction REST API VMAX Cloud Edition contains built-in support for a Representational State Transfer (REST) API. The REST API allows users to design their own user interface and workflows. The API framework exposes logical storage and associated infrastructure through simple RESTful APIs. The API can be used in any of the programming environments that support standard REST clients. The REST API abstracts the storage and associated resources in a user-friendly way, and manages resources without requiring knowledge of the underlying technology. It simplifies provisioning, administration, and reporting (usage) tasks without any additional tools or libraries. REST API 35

36 Chapter 1: Introduction 36 VMAX Cloud Edition Product and User Guide

37 CHAPTER 2 Getting started This chapter provides the basic procedures necessary to start using VMAX Cloud Edition. It includes the following: Logging in to the portal 38 Logging out of the portal 39 Setting system preferences 40 Changing passwords 41 Chapter 2: Getting started 37

38 Chapter 2: Getting started Logging in to the portal To log in to VMAX Cloud Edition portal: 1. Open a web browser and type the following URL: 2. Type your Login ID and Password, and click OK. The Welcome page opens 38 VMAX Cloud Edition Product and User Guide

39 Chapter 2: Getting started Logging out of the portal To log out of the VMAX Cloud Edition portal, click Logout in the upper right corner of the portal. Logging out of the portal 39

40 Chapter 2: Getting started Setting system preferences To set the system preferences: 1. Select System > Preferences to open the Preferences page. 2. Select a Home Page. This page will load by default when you log in. 3. Select a Locale. 4. Select a Time Zone. 5. Click Save. 40 VMAX Cloud Edition Product and User Guide

41 Chapter 2: Getting started Changing passwords To change a password: 1. Select System > Change Password to open the Change Password page. 2. Type your Old Password. 3. Type your New Password. 4. Retype your New Password. 5. Click Save. 6. Check your for a confirmation . Changing passwords 41

42 Chapter 2: Getting started 42 VMAX Cloud Edition Product and User Guide

43 CHAPTER 3 Administration This chapter explains the administrative tasks necessary to start provisioning storage to tenants. It includes the following: Configuring the system 44 Operating in tenant emulating mode 45 User management 46 Environmental setup 48 Service catalog management 55 Business management 61 Chapter 3: Administration 43

44 Chapter 3: Administration Configuring the system The following are the high-level steps for configuring VMAX Cloud Edition: 1. Creating switches on page Creating tenants on page Creating tenant users on page Creating service level names on page Creating business units on page Creating new accounts on page Creating functions on page Optional: Creating hosts on page VMAX Cloud Edition Product and User Guide

45 Chapter 3: Administration Operating in tenant emulating mode Many views include an emulation option, which enables administrators to view and perform operations in the context of a tenant. For example, when in emulation mode, the Service Catalog panel on the Provisioning page will display only the service offerings available to the emulated tenant. To view the page in Emulation mode, select a Tenant and click Start Emulation. While in emulation mode, a yellow banner will appear across the portal. To exit emulation mode, click Stop Emulation. Operating in tenant emulating mode 45

46 Chapter 3: Administration User management Creating tenant users When creating users in VMAX Cloud Edition, administrators map individual users to specific roles, which determine the operations the users can perform. If a user is mapped to more than one role, the permissions assigned to the user will be combined. For example, if a user is assigned a Monitor role and Administrator role, the user is granted Monitor and Administrator rights. The remainder of this section explains how to manage VMAX Cloud Edition users. This procedure describes how to create users under a tenant. Only users with specific roles can perform this operation. For more information, refer to Security on page 26. To create tenant users: 1. Select System > User Management to open the User Management Search Criteria page. 2. Click Add User to open the Create Account page. 3. Select an Account Type. If you select Tenant, select the tenant under which to create the user. 4. Type an address for the user. Note that you can use tags with the + character to create a new account from the same account. For example: johndoe+tenant@emc.com 5. Retype the address to confirm it. 6. Optional: Type a Telephone Number. 7. Select whether to Send an Account Creation to the user. If you select Send , an containing the necessary login information will be sent to the user once you complete this task. 8. Select a Role for the user. For more information on the rights associated with each role, refer to User authorization on page Click Save. Deleting tenant users This procedure describes how to delete users from under a tenant. Only users with specific roles can perform this operation. For more information, refer to Security on page 26. To delete tenant users: 1. Select System > User Management to open the User Management Search Criteria page. 46 VMAX Cloud Edition Product and User Guide

47 Chapter 3: Administration 2. Optional: Type/specify values for any of the following filters: Full Name Username. Tenant Tenant under which the user resides. Role Role under which the user is operating. 3. Click Search. 4. Select the user in the User Search Results, and click Delete. 5. Click OK in the confirmation message. User management 47

48 Chapter 3: Administration Environmental setup This section explains how to set up and manage the VMAX Cloud Edition environment. The procedures are organized into the following categories: Host management Switch management Tenant management Host management overview This section describes the VMAX Cloud Editionhost management functionality, which allows administrators to manage storage assets by tenant, site, or in any combination. Host management tasks include: See Creating hosts below. See Editing host attributes on the facing page. See Deleting hosts on the facing page. See Restoring deleted hosts on page 50. All host management tasks are performed through the self-service VMAX Cloud Edition Portal. Understanding host groups EMC Symmetrix VMAX Cloud Edition allows you to create groups of hosts, known as host groups, so that you can group hosts in meaningful ways. For example, you can create a host group for each business unit in an organization. When working with host groups, you should be aware of the following: All volumes in a host group can see all hosts in the group A host cannot be in multiple host groups Adding a host to a host group propagates all existing volumes to the new host Removing a host from a host group removes all volumes associated with the host group Adding a volume to a host group adds it to all hosts Removing a volume from a host group removes it from all hosts Creating hosts This procedure describes how to create hosts. 48 VMAX Cloud Edition Product and User Guide

49 Chapter 3: Administration Only users with specific roles can perform this operation. For more information, refer to Security on page 26. To create hosts: 1. Select Storage > Environment Setup to open the Environment Setup page. 2. Click the Host Mgmt tab. 3. Click Create Host to open the Create Host page. 4. Type the Name of the new host. 5. Select the tenant to which the host will belong (Tenant Name). 6. Select the Site for the new host. 7. Select the Operating System for the new host. 8. Type the WWN and VSAN information for the host, and then click Add. Repeat this step for each additional WWN and VSAN. 9. Click Save. Editing host attributes This procedure describes how to edit hosts. Only users with specific roles can perform this operation. For more information, refer to Security on page 26. To edit hosts: 1. Select Storage > Environment Setup to open the Environment Setup page. 2. Click the Host Mgmt tab. 3. Click Search to display all the hosts, or type values for any number of the following filters, and then click Search: Host Name All or part of the host name. Host WWN All or part of the host WWN. Site Name All or part of the site name at which the switch is located. Tenant Name All or part of the tenant name. 4. Locate the host and click Edit to open the Edit Host page. 5. Make the desired changes and click Save. Deleting hosts This procedure describes how to delete hosts. Environmental setup 49

50 Chapter 3: Administration Only users with specific roles can perform this operation. For more information, refer to Security on page 26. To delete hosts: 1. Select Storage > Environment Setup to open the Environment Setup page. 2. Click the Host Mgmt tab. 3. Optional: Type values for any number of the following filters, and then click Search: Host Name All or part of the host name. Host WWN All or part of the host WWN. Site Name All or part of the site name. Tenant Name All or part of the tenant name. 4. Locate the host and click Delete. A confirmation message displays stating that the host has been successfully deleted. Restoring deleted hosts Switches overview This procedure describes how to restore deleted hosts. Only users with specific roles can perform this operation. For more information, refer to Security on page 26. To restore hosts: 1. Select Storage > Environment Setup to open the Environment Setup page. 2. Click the Host Mgmt tab. 3. Select Include Deleted to display all deleted hosts. 4. Locate the host and click Undelete. A confirmation message displays stating that the host has been successfully undeleted. This section describes the VMAX Cloud Edition switch management functionality, which allows administrators to manage network segments and devices for fibre channel connectivity, SAN, and more within the VMAX Cloud Edition environment. Switch management tasks include: See Creating switches on the facing page. See Editing switch attributes on the facing page. See Deleting switches on page VMAX Cloud Edition Product and User Guide

51 Chapter 3: Administration See Restoring deleted switches on next page. Creating switches This procedure describes how to create switches. Only users with specific roles can perform this operation. For more information, refer to Security on page 26. To create a switch: 1. Select Storage > Environment Setup to open the Environment Setup page. 2. Click the Switch Mgmt tab. 3. Click Create Switch to open the Create Switch page. 4. Type the IP Address for the new switch. 5. Type the Port number. 6. Type the User Name. 7. Type the Password. 8. Type the Asset Identifier, and click Add Asset. 9. Type the WWN. 10. Select the switch Type. 11. Type the Active Zone. 12. Type the VSAN. 13. Click Save. Editing switch attributes This procedure describes how to edit switches. Only users with specific roles can perform this operation. For more information, refer to Security on page 26. To edit switches: 1. Select Storage > Environment Setup to open the Environment Setup page. 2. Click the Switch Mgmt tab. 3. Click Search to display all the switches, or type/select values for any number of the following filters, and then click Search: Site Name All or part of the site name at which the switch is located. IP Address All or part of the switch's IP. WWN All or part of the switch's WWN. Environmental setup 51

52 Chapter 3: Administration Port All or part of the switch's port number. Type Switch type. 4. Locate the switch and click Edit to open the Edit Switch page. 5. Make the desired changes and click Save. Deleting switches This procedure describes how to delete switches. Only users with specific roles can perform this operation. For more information, refer to Security on page 26. To delete switches: 1. Select Storage > Environment Setup to open the Environment Setup page. 2. Click the Switch Mgmt tab. 3. Click Search to display all the switches, or type values for any number of the following filters, and then click Search: Site Name All or part of the site name at which the switch is located. IP Address All or part of the switch's IP. WWN All or part of the switch's WWN. Port All or part of the switch's port number. Type Switch type. 4. Locate the switch and click Delete. A confirmation message displays stating that the switch has been successfully deleted. Restoring deleted switches This procedure describes how to restore deleted switches. Only users with specific roles can perform this operation. For more information, refer to Security on page 26. To restore switches: 1. Select Storage > Environment Setup to open the Environment Setup page. 2. Click the Switch Mgmt tab. 3. Select Include Deleted to display all deleted switches. 4. Locate the switch and click Undelete. 5. Click Yes in the confirmation message. 52 VMAX Cloud Edition Product and User Guide

53 Chapter 3: Administration Tenant management overview This section describes the VMAX Cloud Edition tenant management functionality, which allows administrators to control user access rights within the environment. Tenant management tasks include: See Creating tenants below. See Editing tenant attributes below. See Deleting tenants on next page. See Managing approval mode on next page. Creating tenants This procedure describes how to create tenants. A tenant is the organizational container, the boundaries of which provide secure separation for logical resources, user self-service, management, and reporting and chargeback visibility. Only users with specific roles can perform this operation. For more information, refer to Security on page 26. To create tenants: 1. Select Storage > Environment Setup to open the Environment Setup page. 2. Click the Tenant Mgmt tab. 3. Click Create Tenant to open the Create Tenant page. 4. Type the Name of the new tenant. 5. Select the date the tenant becomes effective (Effective Date). 6. Type the Internal Contact name for the new tenant. 7. Select whether to Request Approval manually or automatically. 8. Click Save. 9. Click OK in the confirmation dialog box. 10. Back on the Tenant Mgmt tab, verify that the new tenant was created by scrolling through the tenant list or using Search field. Editing tenant attributes This procedure describes how to edit existing tenants. Only users with specific roles can perform this operation. For more information, refer to Security on page 26. Environmental setup 53

54 Chapter 3: Administration To edit tenant attributes: 1. Select Storage > Environment Setup to open the Environment Setup page. 2. Click the Tenant Mgmt tab. 3. Optional: Type all or part of the Tenant Name and click Search. 4. Select the tenant and click Edit to open the Edit Tenant page. 5. Make your changes and click Save. Deleting tenants This procedure describes how to delete tenants. Only users with specific roles can perform this operation. For more information, refer to Security on page 26. Tenants cannot be deleted until all of its allocations have been de-provisioned. To delete tenants: 1. Select Storage > Environment Setup to open the Environment Setup page. 2. Click the Tenant Mgmt tab. 3. Optional: Type all or part of the Tenant Name and click Search. 4. Locate the tenant and click Delete. 5. Click Yes in the confirmation message. Managing approval mode This procedure describes how to enable/disable approval mode for a tenant. When enabled, tenant provisioning requests must be approved by the parent (Tenant or Cloud Provider). Only users with specific roles can perform this operation. For more information, refer to Security on page 26. To enable approval mode: 1. Select Storage > Environment Setup to open the Environment Setup page. 2. Click the Tenant Mgmt tab. 3. Optional: Type all or part of the Tenant Name and click Search. 4. Select the tenant and click Edit to open the Edit Tenant page. 5. To enable approval mode, set SP Approval to Manual. To disable approval mode, set SP Approval to Auto-Approve. 6. Click Save. 54 VMAX Cloud Edition Product and User Guide