User Guide - English. HNC Software 2.0. High-Speed Network Connect HNC-V HNC-IV 91853

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1 User Guide - English HNC Software 2.0 High-Speed Network Connect HNC-V HNC-IV Edition February 2011

2 Comments Suggestions Corrections The User Documentation Department would like to know your opinion on this manual. Your feedback helps us to optimize our documentation to suit your individual needs. Feel free to send us your comments by to: Certified documentation according to DIN EN ISO 9001:2008 To ensure a consistently high quality standard and user-friendliness, this documentation was created to meet the regulations of a quality management system which complies with the requirements of the standard DIN EN ISO 9001:2008. cognitas. Gesellschaft für Technik-Dokumentation mbh Copyright and Trademarks Copyright Fujitsu Technology Solutions GmbH All rights reserved. Delivery subject to availability; right of technical modifications reserved. All hardware and software names used are trademarks of their respective manufacturers. Linux is a registered trademark of Linus Torvalds. The Linux-based HNC system include open source software. You will find the licenses for this software in the LICENSES directory on the installation DVD. Intel und Xeon are trademarks of Intel Corporation in the USA and other countries. This manual is printed on paper treated with chlorine-free bleach.

3 Contents 1 Preface Target group Summary of the contents Changes since the last version of the manual Open Source Software Notational conventions Architecture Basic mode of operation LAN connection of the HNC BS2000 connections and emulated BS2000 devices Hardware Software Operating the HNC HNC Manager Calling the HNC Manager Logging in Logging out Session management Interface of the HNC Manager Window types Main window Dialog boxes Calling an object or function Navigation U41655-J-Z

4 Inhalt Filtering a table Sorting a table Calling the online help Error handling Access to the CLI Opening a terminal window Closing the terminal window Commands auditlog cli_info init BS2000 connections Managing the HNC Querying information about the HNC HNC configuration Managing the host name, default gateway, LAN interfaces, and DNS configuration Configuring the system time Configuring SNMP Managing links to external devices Managing accounts Managing local accounts Passwords Configuring access to an LDAP server Managing LDAP accounts Managing backups (CSR) Powering the HNC on and off U41655-J-Z

5 Inhalt 6 Diagnostics and maintenance Maintenance concept Remote service Tasks of Customer Support Tasks of the customer Updates Tasks and responsibilities Obtaining updates Managing updates Actions for updates Assisting Customer Support Diagnostic data System log (audit log) Related publications Index U41655-J-Z

6 Inhalt U41655-J-Z

7 1 Preface This manual describes the architecture and concept of the High-speed Network Connect (abbreviated to: HNC). The HNC connects S servers to the LAN. The HNC offers a Web interface, the HNC Manager, for its operation and management. 1.1 Target group This manual is intended for systems support and the network administrator. It is assumed readers have a knowledge of BS2000 system operation, BS2000 systems support, and BS2000 administration. 1.2 Summary of the contents The documentation for the HNC with the software status 2.0 (HNC-V and HNC-IV 91853) consists of this manual, the Security Manual, and the online help. The manual provides an overview of the architecture and concepts of the HNC and presents its functions. The Security Manual [6], which also applies for the SQ server and the SKP, describes aspects which are relevant to security for the HNC. The online help describes all the functions of the HNC Manager. You open the online help in the HNC Manager, see also Calling the online help. The manual is structured as follows: The chapter Architecture provides a schematic description of the HNC s architecture and hardware and the connections to the S server. The chapter Operating the HNC explains the structure of the Web interface and how the HNC is accessed via the CLI (Command Line Interface). The chapter BS2000 connections describes the main function of the HNC, which is to monitor BS2000 connections and, when required, to restart them. U41655-J-Z

8 Changes since the last version of the manual Preface The chapter Managing the HNC describes how you manage the HNC using the functions of the HNC Management in the HNC Manager. The chapter Diagnostics and maintenance describes how you perform maintenance for the HNC and how you proceed when a fault occurs. These chapters are followed by the chapter on related publications and an index. Further documentation The manuals System Installation [1] and Introductory Guide to Systems Support [2] are recommended for obtaining a basic understanding of BS2000/OSD. The VM2000 manual [3] is recommended for obtaining a basic understanding of VM2000. The opennet Server BCAM manual [4] is recommended to provide further information on the data communication system BCAM. The BS2000/OSD commands referred to in this manual are described in the Commands manual [5], and the VM2000 commands in the VM2000 manual [3]. Operation of the S servers is described in the relevant Business Server Sxxx Operating Manuals. Operation of the PRIMERGY server of the TX300 series which is used as the hardware basis for the HNC is described in the relevant Operating Manual. 1.3 Changes since the last version of the manual This manual has been completely revised to describe the new functions of the HNC. 1.4 Open Source Software The Linux-based base system of the HNC contains Open Source Software. The licenses for this are contained in the LICENSES directory on the relevant installation DVD. 8 U41655-J-Z

9 Preface Notational conventions 1.5 Notational conventions The following notational conventions are used in this manual: I V Ê italics monospaced monospaced semibold UPPERCASE LETTERS <abc> [Key symbols] Indicates important information and tips. Indicates a warning of data loss. Indicates the action which you must perform. Indicates texts from the Web interface. Indicates system inputs and outputs. Indicates statements which are entered via the keyboard. Indicates BS2000 commands. Indicates variables which are replaced by values. Keys are displayed as they appear on the keyboard. When uppercase letters need to be entered, the Shift key is specified, e.g. [SHIFT] - [A] for A. If two keys need to be pressed at the same time, this is indicated by a hyphen between the key symbols. Table 1: Notational conventions The following abbreviations are used in this manual: S server for the business servers of the S series (/390 architecture) BS2000 for the BS2000/OSD operating system in compound nouns, e.g. BS2000 system. In the text, references to other manuals are made in abbreviated form. The full title of each publication is referenced by a number in square brackets and can be found in the Related publications under this number. U41655-J-Z

10 Notational conventions Preface 10 U41655-J-Z

11 2 Architecture The HNC (High-speed Network Connect) connects the BS2000/OSD system (or the BS2000/OSD systems) of an S server to the LAN (connection type ZASLAN). The S server can be connected to the HNC via Fibre Channel (FC) or ESCON (only on the hardware of the HNC-IV 91853). The FC connection on the S server is established either via an FC switch or directly on the S server s FC channel. The two integrated channel connections (ports on the FC and/or ESCON controllers) enable the HNC to be connected to the same or to two different S servers. Details of a redundancy strategy which this approach are provided in the BCAM manual [4]. The HNC can also be connected in parallel to another HNC or to disk systems on the same FC channel of the S server. The HNC also supports communication between different BS2000/OSD systems (connection type LOCLAN) which are running on the same BS2000 server are running on two different BS2000 servers which are connected to the same HNC Data transfer is handled internally in the HNC without any load being placed on the network. BS2000 connections, i.e. communication connections between the BS2000/OSD systems and the LAN, are established by means of virtual network connections (also referred to as VCAs = Virtual Channel Adapters in other documents). The HNC supports the operation of a large number of VMs or BS2000/OSD systems with: up to 128 BS2000 connections per Fibre Channel up to 128 BS2000 connections in the case of ESCON (HNC-IV 91853) The ZASLAN connections which can actually be configured on an HNC depend on the number of licenses/mac addresses which are available. For security reasons, the basic version of the HNC already offers its own physically separated LAN connections for administration (administration LAN), for maintenance and remote service (service LAN), and for the network connection of the BS2000 systems (BS2000 connections of the type ZASLAN). This ensures that the administration paths are decoupled from the data transfer paths. U41655-J-Z

12 Architecture The HNC Manager is the graphical Web interface of the HNC and offers the following functions: Detailed display of all BS2000 connection, including the current status and the option of restarting individual BS2000 connections. The service engineer configures the BS2000 connections or VCAs (one emulated device pair per BS2000 connection) when the HNC is placed in service. Display of the information required for the HNC software and hardware, including the current status Management of the authorizations for accessing the HNC Administration of the HNC, e.g. LAN configuration or NTP Maintenance of the HNC, e.g. configuration data backup or update 12 U41655-J-Z

13 Architecture Basic mode of operation 2.1 Basic mode of operation The figure below provides a schematic view of the possible connections of the HNC-IV and HNC-V. It displays only the components and connections which are relevant for this manual. S server FC controller (WWPN) ESCON controller* HNC... VM n BS2000 (BS2-MAC_ADR 2) ZASLAN LOCLAN SLAN VM 2 BS2000 (BS2-MAC_ADR 1) VM 1 FC connection LAN controller (MAC_ADR ) service Onboard LAN admin Channel conn. Production LAN (ZASLAN) Administration LAN Service LAN Customer support notebook (optional) PC * HNC-IV only Data transfer between the BS2000 system and the connected LANs is implemented via a device pair (WRITE and READ devices). Data packets are generated by a BS2000 system and sent via a channel (WRITE device) and the internal HNC LAN component SLAN (shared LAN) to one of the connected LANs, or they are received by the SLAN and forwarded via the device address of a channel (READ device) to a BS2000 system (connection type ZASLAN). The BS2000/OSD system can be connected to the HNC via Fibre Channel (FC) or via an ESCON channel (HNC-IV only). The FC controller is identified unambiguously by its WWPN (World Wide Port Name). U41655-J-Z

14 Basic mode of operation Architecture The MAC address in the header of a data packet is the criterion for forwarding received data packets to the various BS2000 systems. For this purpose the LAN controllers can receive data packets with different receiver addresses and send them to different sender addresses. The HNC uses two device addresses on the FC or ESCON connection: one for read commands and one for write commands. Quasi full duplex mode is thus possible. The device address is assigned a MAC address. The transferred data packets are not processed further in the HNC. No special protocol is used between the BS2000 system and the HNC. Connection type ZASLAN The HNC mainly transfers data packets between the BS2000 system and the LAN: The LAN controller transfers the data packets to or from the HNC s central memory to the LAN. With the support of the HNC CPU the FC or ESCON controller transfers the packets between the memory and the FC or ESCON connection of the BS2000 system. Connection type LOCLAN A special case that the HNC permits is communication between two BS2000 (guest) systems which are running on the same BS2000 server are running on two different BS2000 servers which are connected to the same HNC This communication (routing in the HNC) is implemented by the software module SLAN (internal shared LAN ). It establishes the connection between a BS2000 (guest) system and a LAN on the HNC. This permits guest systems of the same S server, for instance, to communicate via LOCLAN. 14 U41655-J-Z

15 Architecture Basic mode of operation LAN connection of the HNC The HNC is integrated into the following networks for its own administration and service purposes: Administration LAN The administration LAN offers access to the HNC via an external PC. The administrator manages the administration LAN using the HNC Manager. Service LAN The service LAN offers access to the HNC via an external service PC or directly via the SKP. The service LAN is managed by Customer Support BS2000 connections and emulated BS2000 devices On the HNC you can define multiple BS2000 connections for each of the two connection types (ZASLAN or LOCLAN). In BS2000/OSD these are presented as emulated devices, each with its associated device pair (device address of a channel). To allow the emulated devices to be operated in BS2000/OSD, they must be generated and assigned there. From the HNC viewpoint ZASLAN and LOCLAN connections are referred to jointly as BS2000 connections below. In older documents the term VCAs (Virtual Channel Adapter) is often used for BS2000 connections. In BS2000/OSD a LAN device is identified and addressed using its mnemonic name. The mnemonic name is referred to as the mnemonic for short and abbreviated to MN in BS2000 device management. The BS2000-compliant device address is defined when an emulated device is configured in BS2000. There are differences between BS2000 and the HNC in the terms used: The HNC can be connected to the S server via Fibre Channel (FC0, FC1) or ESCON. The corresponding Channel Path Identifier (corresponds to a virtual channel) is defined in BS2000 when the system is generated. The unit ID specified on the HNC is included in the device address in BS2000 (corresponds to the so-called host LUN). When configuring a BS2000 device, not only the device-type-specific information must be specified: specification of the mnemonic and unit ID and of the device node to permit addressing on the BS2000 side is always obligatory. U41655-J-Z

16 Hardware Architecture For details on the device address in BS2000/OSD, also refer to the System Installation manual [1]. 2.2 Hardware The hardware basis of the HNC is a PRIMERGY server of the TX300 series equipped as follows: Basic unit 1 DVD drive No local console Onboard LAN 2x GBit LAN onboard The onboard LAN interfaces are reserved for administration and service. Possible extensions for the interface cards A total of two channels (FC or ESCON) are available for the channel connection. A maximum of four connections are permitted for the network connections to the LAN. Channel and LAN connections of the HNC-V Fibre Channel KCG (10/100/1000 CU) KGF (1000 Fiber) Channel and LAN connections of the HNC-IV Fibre Channel ESCON channel KCG (10/100/1000 CU) KGF (1000 Fiber) or 1 line group or 1 line group or 1 line group or 1 line group U41655-J-Z

17 Architecture Hardware When the HNC is connected via two ESCON channels on the same BS2000/OSD server, the two channels can also be operated as a line group. This is designed to optimize the channel throughput and reliability. Connection to remote service In the HNC-V the remote service access is established by the connection to the service LAN. The HNC-IV can be connected to an SKP 3970 over a serial V24 connection. The HNC-IV can optionally also be connected to the service LAN. Via these links connections can be set up from the SKP to the HNC which can also be used via remote service (on the SKP). In this way the HNC is integrated into the teleservice infrastructure of Fujitsu Technology Solutions. Installation variants The HNC is offered as a floor stand model or as a rack model. U41655-J-Z

18 Software Architecture 2.3 Software This manual describes the software status V2.0 for the HNC-V This software status can also be used on the HNC-IV hardware. Only the HNC-IV hardware supports ESCON. The HNC software is Linux-based. You see amoung others the version of the Linux system base SLES 10 SP3 with security corrections, e.g. in the system maintenance (security fixes). An SNMP agent which also supports traps is preinstalled. The SNMP agent supports the following MIBs: RFC 1213 (MIB-II) MIBs with private traps, see Configuring SNMP on page 43 When you select HNC Management in the HNC Manager, in the System overview tab you see, among other things, the Linux version or the status of the security fixes. For products on BS2000 level following software requirements apply: BS2000/OSD V5.0 or higher opennet Server V3.1 or higher (support of Fibre Channel) For VLAN, opennet Server V3.2 or higher For Link Aggregation & Checksum Offloading opennet Server ab V3.4 The HNC displays relevant information about the installed software in the HNC Management>System overview tab, see Querying information about the HNC on page U41655-J-Z

19 3 Operating the HNC You operate the HNC using the HNC Manager or directly via the CLI (Command Line Interface). The HNC Manager is a Web application with a GUI (Graphical User Interface) which offers the following functions: Displaying and restarting BS2000 connections, see section BS2000 connections on page 33 Configuring and changing personalized administrator accounts, see section Managing accounts on page 46 Displaying and changing the HNC configuration, see section HNC configuration on page 41 Maintaining the HNC, see section Diagnostics and maintenance on page 53 Accessing the HNC via the CLI, see section Access to the CLI on page 31 Before it is delivered, the HNC is installed and configured in accordance with your requirements. 3.1 HNC Manager To use the HNC Manager remotely from a PC, you need a PC with a network connection to the HNC which has a Java Runtime Environment Version 1.6.x or higher and a browser installed. Microsoft Internet Explorer Version 7.0 or higher and Mozilla Firefox Version 3.0 or higher are supported. The browser on your PC must satisfy the following requirements: The execution of applets is permitted. The execution of JavaScript is permitted. Cookies are permitted. A terminal access (shell to the HNC) is embedded in the HNC Manager. U41655-J-Z

20 HNC Manager Operating the HNC Communication always takes place using HTTPS (HyperText Transfer Protocol Secure), with the encryption protocols SSL 3.0 (Secure Sockets Layer) and TLS 1.0 (Transport Layer Security) beneath this being supported. SSL 2.0 is not supported. Automatic redirection to HTTPS takes place when HTTP is called. The use of HTTPS/SSL requires not only an SSL key pair on the HNC, but also a (digital) SSL certificate. For information on the security aspects when using the HNC Manager, please refer to the Security Manual [6]. The languages of the HNC Manager are English and German. You can set the language using the language option in the header area Calling the HNC Manager Ê Ê Enter the HNC s address in the browser s address bar. Press the Úkey. The login window opens Logging in Access to the HNC Manager is protected. To log in, you must specify your account and the associated valid password. 20 U41655-J-Z

21 Operating the HNC HNC Manager The login window provides access to the HNC Manager. It has a different layout from the other windows: Figure 1: Login window of the HNC Manager You log into the HNC Manager as follows: Ê Enter your account. Ê Enter your password. I When the HNC server is supplied, the password password is set for the default account sysadm. Change the password immediately after you have logged in for the first time. The homepage which opens is the Overview BS2000 connections page with the overview of all BS2000 connections. The login window is also displayed again for you to log in again if you have logged out or the session was aborted because of inactivity (see Session management on page 22) Logging out You log out from the HNC Manager as follows: Ê Click Log out (header area of the main window). See Main window on page 23. U41655-J-Z

22 HNC Manager Operating the HNC Session management When you log into the HNC Manager, a session with an unambiguous session ID is set up. The HNC regards all inquiries with the same session ID as connected and assigns them to your account. You use Log out in the header area of the main window to terminate the current session explicitly. If you do not log out explicitly, the session times out if you are inactive for 20 minutes, in other words if the HNC Manager registers no activity in this period. When you select a function in a timed-out session, the login window opens and you must log in again. When you start an action in the work area of a timed-out session, a dialog opens with the message: Action could not be executed. Your session has expired. Please log in again. After the dialog window has closed, the login window opens. See Dialog boxes on page Interface of the HNC Manager The sections below describe the interface of the HNC Manager and introduce terms which are used in the manual and the online help Window types There are various window types in the HNC Manager: The login window: window in which you log in with your account and password. See Logging in on page 20. The main window: window which is always visible between login and logout on the HNC Manager; it contains the navigation elements and the work area in which information is displayed and actions are initiated. Dialog: window which opens when an action is started and is closed again when the action has been completed. It is also used to display error messages. Online window: window which opens when the online help is called. See Calling the online help on page U41655-J-Z

23 Operating the HNC HNC Manager Main window The HNC Manager s main window opens as soon as you have logged into the HNC Manager. It consists of the following areas: A B C D E Figure 2: HNC Manager: areas in the main window Area Meaning A Tree structure For selecting an object or function B Title bar In addition to the name HNC Manager, displays the FQDN=Name of the system (Fully Qualified Domain Name) C Header area Displays general information, language options, help, logout D Tabs For selecting a tab for the selected object or function E Work area The work area can contain several groups. Each group is surrounded by frame and has a header: Outputting data (as a rule in table form) Initiating actions in order to execute tasks for managing the HNC. Icons and buttons initiate actions. Elements of the main window The figures below take Configuration data backup as an example to show important elements of the HNC Manager. The numbered elements in the first figure are listed and explained in the table below it. U41655-J-Z

24 HNC Manager Operating the HNC Figure 3: HNC Manager: elements of the main window Item Meaning 1 Function selected in the tree structure 2 Objects and functions 3 Name of the HNC assigned by the administrator 4 Active tab 5 Language option (English/German) 6 Login information: person-related name or identifier (red if the password will soon become invalid) 7 Icon for context-sensitive calling of the online help (see Calling the online help on page 28) 8 Group title 9 Labeled button 10 Table with properties of the objects displayed 11 Icons for initiating actions 12 Table information: number of objects 24 U41655-J-Z

25 Operating the HNC HNC Manager Dialog boxes A dialog box opens as soon as you start an action: A dialog box consists of: Title bar containing the following information: HNC Manager:: FQDN:: Task FQDN=Name of the system (Fully Qualified Domain Name) Task=Action to be executed Header area: information on the action Options (optional): fields for entering or selecting parameter values. The possible values, maximum line length and the usable characters are explained next to the fields. Area containing labeled buttons, e.g. Execute and Cancel. In a simple dialog box without options you only confirm the action you have called. Alternatively, you can also cancel the action. However, often you will enter values for the options or confirm predefined values. Only after you have entered or selected all the values do you execute the action (or cancel it). U41655-J-Z

26 HNC Manager Operating the HNC The HNC Manager checks your input and reacts to invalid or missing entries with error messages or highlights the incorrect option. The HNC Manager also reports the successful execution of the action in the dialog box. After the action has been executed, you close the dialog box with Close, thereby updating the main window. i You must always close an additional window in the foreground, e.g. a dialog box, using its labeled button in order to update the main window Calling an object or function You call an object or function in the HNC Manager as follows: Ê Select an object or function from the tree structure by clicking it. One or more associated tabs will open. In the work area the relevant information for the first tab is displayed in the one or more tables. In addition, if you so wish you can execute actions using buttons or icons. Ê If you so wish, select another tab by clicking it. When you select another tab, the content of the work area changes. The selected function and the selected tab are highlighted by being displayed in a bold black font against a white background. Example HNC management > Administration, CSR tab. HNC management > Administration corresponds to a selection in the tree structure, CSR a selection of a tab. If no data exists, an empty table is displayed in the work area. 26 U41655-J-Z

27 Operating the HNC HNC Manager Navigation You can switch as much as you like between the objects and functions by clicking them. You can also use the browser functions to navigate back and forth and to update the main window. Some functions of the HNC Manager open a new browser window or a new browser tab: Calling the online help Calling the terminal window for the CLI Opening a dialog box Filtering a table Filters make it easier to handle extensive tables. In tables which are already displayed you can use free text and list filters in the columns to restrict the data currently displayed Sorting a table You sort a table as follows: Ê Drag the mouse cursor over the column headings in the table. When the mouse cursor becomes a hand icon, you can sort the table according to the values of this column. Ê Click the column header. The table is sorted. When you click the same column header again, the sort changes from ascending to descending order and vice versa. Sorting according to another column cancels the previous sort. A sort remains visible in the main window until it is next updated. U41655-J-Z

28 HNC Manager Operating the HNC Calling the online help The HNC Manager has an integrated, context-sensitive online help. The online help contains information on the entire interface of the HNC Manager. There are two ways of calling the online help: 1 2 Figure 4: Calling the online help Item Function 1 Help function in the header area of the HNC Manager: The homepage of the online help is called in a new browser window. 2 Help icon in the work area: The appropriate section of the online help (topic-related) is opened in a new browser window. You receive information on the functionality of the current window. 28 U41655-J-Z

29 Operating the HNC HNC Manager The figure below shows the homepage of the online help: Figure 5: Homepage of the online help On the left you see the contents, which are structured like the tree structure and tabs of the HNC Manager. The contents selected are displayed on the right. You can print (printer icon) the contents displayed and add them (star icon) to the list of favorites. You can expand and collapse the navigation in order to enlarge the content area. Instead of using the contents, you can also navigate using the index the search mask your personal favorites Make your selection by clicking a tab under the navigation. You can navigate and search through the complete online help irrespective of how you called it. U41655-J-Z

30 HNC Manager Operating the HNC Error handling The following problems can possibly occur: You cannot set up a connection. You cannot start an action. Errors occur during an action. The connection is interrupted. If you cannot set up a connection, check the address entered and whether it can be reached, and, if necessary, the system status of the HNC. If execution of an action fails, the cause is specified in an error message in the parameter area of the dialog box. Some actions, e.g. an HNC restart, cause the connection to be interrupted. After they have been completed you must log in again. Call the online help on a topic-related basis when you require further information (see Calling the online help on page 28). If you still cannot solve the problem, contact Customer Support. 30 U41655-J-Z

31 Operating the HNC Access to the CLI 3.2 Access to the CLI The HNC Manager offers access to the CLI (Command Line Interface) as a function. When it is called, the Linux shell is offered on a terminal to enter the commands. Alternatively you can also call the shell independently of the HNC Manager via an SSH client (e.g. PuTTY), see the Security Manual [6]. You open the shell under the account with which you are logged into the HNC. The cli_info command provides information on the functional scope available. You can obtain a detailed description of the commands in the online help. i You should not permanently store large volumes of data under the accounts, otherwise the system could be impaired Opening a terminal window Ê Select HNC management > Administration > CLI. Ê Ê Select the required screen size and click Open. The terminal applet is started and requests you to enter the password for the account under which you are working on the HNC Manager. Enter the password and press the Úkey Closing the terminal window Ê Enter the exit command to close the terminal window. U41655-J-Z

32 Access to the CLI Operating the HNC Commands When you use access via the CLI, commands are available to you which are described briefly below. It is assumed that you know how to use these Linux commands and the shell, so no description of these is provided here. You can obtain detailed information on the commands in the online help for the HNC Manager auditlog The auditlog command manages the log files of the audit log function which logs every action (configuration or status change) which is performed on the HNC via the Web interface or by means of a CLI command. The command lists the log files or outputs them. The general call for this command is: auditlog <option> [<operand> ] cli_info The cli_info command displays the commands available on the CLI. The command is called with: cli_info init The init command shuts down the HNC and switches it off or executes a reboot. The command is called with: init <operand> 32 U41655-J-Z

33 4 BS2000 connections The main task of the HNC is to display the BS2000 connections and, when required, to restart a faulty connection. The All BS2000 connections tab of the HNC Manager displays an overview of all configured BS2000 connections. The only action which is possible for any connection is the option of restarting it after an inquiry. Software status V2.0 of the HNC runs on the hardware of the HNC-IV and HNC-V. The HNC-V uses Fibre Channel for connections to BS2000. Figure 6: Overview of the BS2000 connections via Fibre Channel (HNC-V) U41655-J-Z

34 BS2000 connections The HNC-IV hardware also enables the use of ESCON connections. Figure 7: Overview of the BS2000 connections via ESCON (HNC-IV) 34 U41655-J-Z

35 BS2000 connections The figure below shows an HNC in mixed mode (on the HNC-IV only) in which the BS2000 connections are implemented via both ESCON and Fibre Channel. Figure 8: Overview of the BS2000 connections in mixed mode (HNC-IV) The overview of the BS2000 connections shows the relevant connection data in BS2000 (e.g. MNs, units, BS2000 MAC addresses) hardware information on the LAN interfaces (slots and status as an icon with a tool tip) hardware information on the host controllers (slots and status as an icon with a tool tip, WWPN for Fibre Channel) Device emulation status Active/Inactive/Stopped LOCLAN and ZASLAN connections exist in the HNC. From the BS2000 viewpoint these connections are presented as emulated BS2000 devices. A service engineer creates the BS2000 connections when the HNC is placed in service. A BS2000 connection consists of a device pair, i.e. of a write and a read device. A connection therefore always has two unit IDs on the HNC and, possibly, two BS2000 mnemonics in BS2000. Assignment of the BS2000 MNs when configuration takes place is optional and is only done for documentation purposes. Consequently it is not an error and it has no repercussions on ongoing operation if no BS2000 MNs are assigned. They can also be configured subsequently (by Customer Support) during ongoing operation. U41655-J-Z

36 BS2000 connections WWPN and virtual WWPN An unambiguous WWPN (World Wide Port Name) which identifies the connection is assigned to each Fibre Channel connection. If you have the hardware for a Fibre Channel connection exchanged and if the old FC controller will certainly no longer be used, you can continue to use the old WWPN as a virtual WWPN. Discuss the specific procedure with Customer Support when you replace the hardware. Configuring connections in BS2000 The device pair of a ZASLAN or LOCLAN connection must be generated in the BS2000 system. This can be done statically via the IOCF file (see the System Installation manual [1]) or during ongoing operation for the current BS2000 session using /ADD-IO-UNIT (see the Commands manual [5]). BS2000 MNs are defined for the unit IDs which implement the ZASLAN or LOCLAN device. In the example below the MNs are referred to as <mn1> and <mn2>. In VM2000 mode the communication devices must be assigned exclusively to the guest system concerned (possibly by and entry in the RUN file for starting the VM), see the VM2000 manual [3]: /ADD-VM-DEVICES UNITS=(<mn1>,<mn2>), VM-ID=<vm-id> The devices must be attached in the guest system concerned or in the Native BS2000 system (see the Commands manual [5]): /ATTACH-DEVICE UNIT=(<mn1>,<mn2>)< In addition, the communication devices and the IP addresses must be made known to the BCAM of the BS2000 system concerned. This is done in the BCAM SOF file (Start Option File) or also by means of commands at the console (see the BCAM manual [4]). 36 U41655-J-Z

37 BS2000 connections Example of a SOF file Two redundant lines (HNCLINE1 and HNCLINE2) and the guest system LBSVM2 are defined in the guest system LBSVM1. /DCOPT HOST=LBSVM1,... /BCOPTION ARP=QUIET,BROADCAST=ON,ISO9542=OFF,SLOW-POLL=ON /CREATE-NODE NODE-NAME=HNC#NODE,IP-SUBNET-MASK= /CREATE-LINE LINE-NAME=HNCLINE1, IP-ADDRESS= ,- / L2-PROTOCOL=*CSMACD(NODE-NAME=HNC#NODE,- / WRITE-DEVICE=751C,READ-DEVICE=751D, MAX-LPDU-SIZE=*BY-DEVICE,- / SLOW-POLL=*ON,AUTO-ROUTE-SWITCHING=*OFF,ROUTE-RESWITCHING=*OFF) / CREATE-LINE LINE-NAME=HNCLINE2, IP-ADDRESS= ,- / L2-PROTOCOL=*CSMACD(NODE-NAME=HNC#NODE,- / WRITE-DEVICE=711C,READ-DEVICE=711D, MAX-LPDU-SIZE=*BY-DEVICE,- / SLOW-POLL=*ON,AUTO-ROUTE-SWITCHING=*OFF,ROUTE-RESWITCHING=*OFF) /ACTIVATE-LINE LINE-NAME=HNCLINE1 /ACTIVATE-LINE LINE-NAME=HNCLINE2 /CREATE-PROCESSOR PROC-NAME=LBSVM2,MAX-TSDU-SIZE=65530 /CREATE-ROUTE ROUTE-NAME=ROUVM2,PROC-NAME=LBSVM2,PATH=*NODE(- / NODE-NAME=HNC#NODE,LINE-NAME=HNCLINE1,L3-PROTOCOL=*IP(- / IP-ADDR= )),ATTR=*PAR(ROUTE-SEQUENCE-NUM=1) /MODIFY-LINE LINE-NAME=HNCLINE1,- / AUTO-ROUTE-SWITCHING=*ON,ROUTE-RESWITCHING=*ON /MODIFY-LINE LINE-NAME=HNCLINE2,- / AUTO-ROUTE-SWITCHING=*ON,ROUTE-RESWITCHING=*ON /BCACT NODE=HNC#NODE,ACT=ONLY /BCACT PROCESSOR=LBSVM2,ACT=ALL... U41655-J-Z

38 BS2000 connections 38 U41655-J-Z

39 5 Managing the HNC All the functions which you use to manage the HNC are contained in the tree structure in the HNC Manager under HNC Management. 5.1 Querying information about the HNC The HNC Manager displays the current hardware and software status under HNC Management >System information. The Overview tab displays the software statuses currently installed. U41655-J-Z

40 Querying information about the HNC Managing the HNC The HW info tab displays information about the current hardware. The window contains four groups which you can expand (and collapse again) individually by clicking the header. The information on the LAN connections is expanded in the example. Explanations of the information are available in the online help. 40 U41655-J-Z

41 Managing the HNC HNC configuration 5.2 HNC configuration The HNC Manager offers the following functions to configure the HNC in your network: Managing the host name, default gateway, LAN interfaces, and DNS configuration on page 41 Configuring the system time on page 42 Configuring SNMP on page 43 Managing links to external devices on page Managing the host name, default gateway, LAN interfaces, and DNS configuration The LAN tab under HNC Management>Administration displays the current LAN configuration of the HNC. The work area is divided into the following groups: Hostname LAN configuration: Default gateway and LAN interfaces DNS configuration U41655-J-Z

42 HNC configuration Managing the HNC Each group displays the values which are currently configured and contains actions for changing (and in some cases also for deleting) configuration data. Further information is provided in the online help. i When you have configured an object e.g. the IP address of the administration LAN the connection to the HNC Manager can crash. A new connection must then be set up explicitly. Close the dialog box, which in this case receives no answer from the system after the action has been performed Configuring the system time The HNC has its own time management. During installation Customer Support sets the precise time in the BIOS setup. In accordance with the preset value, the HNC uses the time set locally. If deviations occur, you can correct the local time manually. To obtain greater time accuracy, you can use NTP (Network Time Protocol) to configure an automatic time comparison with another server which, for example, supplies a time with the accuracy of a radio clock. Ê Select HNC Management > Administration, NTP tab. Under Time synchronization with NTP in the work area, a table of the NTP servers is displayed which was defined for automatic time synchronization. The current local time is displayed with date, time and time zone under Local time. i If the time is not obtained from an NTP server, you can change the local time. 42 U41655-J-Z

43 Managing the HNC HNC configuration Configuring SNMP SNMP (Simple Network Management Protocol) is a communication protocol for network, system and application management and enables the HNC to be monitored via a LAN. Monitoring is performed by management stations which communicate with the SNMP agent installed in the HNC using the SNMP protocol. The SNMP agent supports the following MIBs: RFC 1213 (MIB-II) MIBs with private traps Private traps are, for example, sent in the following cases: When the HNC is rebooted When switching to wait mode When switching back to active mode When sending a test trap The following MIBs must be imported on the management station to permit the traps to be interpreted: /usr/share/snmp/mibs/fts-hncserver-mib.txt /usr/share/snmp/mibs/sni-mib.txt Access is possible, for example, with scp (secure copy). Display SNMP configuration Ê Select HNC Management > Administration, SNMP tab. U41655-J-Z

44 HNC configuration Managing the HNC The current SNMP configuration is displayed. Actions for the SNMP configuration Changing SYSNAME, SYSLOCATION and SYSCONTACT Adding Read community Removing Read community Adding Trap receiver Removing Trap receiver Sending Test trap (if a trap recipient is entered) i The values for Read community and Trap receiver cannot be changed. Initially remove the value to be changed and then add it with the new value. 44 U41655-J-Z

45 Managing the HNC HNC configuration Managing links to external devices You can manage links to the Web interfaces of external devices. A link is displayed in the tree structure for each device. You can thus, for example, integrate links to the other HNCs or SKPs in your computer center into the HNC Manager. When you click a link, the corresponding Web interface opens in a new browser window provided it can be reached by the calling administration PC. Displaying existing external devices Ê Select External devices. The list of the existing external devices is displayed in the lower part of the work area. Actions for external devices Adding new external device Changing attributes of an external device Removing existing external device U41655-J-Z

46 Managing accounts Managing the HNC 5.3 Managing accounts You manage all accounts on the HNC with the HNC Manager. You can create and modify new local accounts or delete existing accounts. When you manage accounts centrally on an LDAP server, you can configure access to an accounts database and release central accounts on the HNC, see the next section. The sysadm account for the administrator is predefined. You can configure or permit other accounts. All accounts are equal-ranking administrator accounts. Managing local accounts on page 46 describes how you configure, change and delete local accounts. Other accounts are released locally, but are managed centrally on an LDAP server (LDAP=Lightweight Directory Access Protocol). For information on managing these accounts, see Managing LDAP accounts on page 49. The administrator can manage passwords and password attributes (e.g. for the validity period) for local accounts. The online help describes these functions for password management Managing local accounts All accounts configured locally on the HNC are flagged with the local icon. Display local accounts Ê Select: HNC Management > Authorizations, Accounts tab. A list of the existing accounts is displayed in the work area. 46 U41655-J-Z

47 Managing the HNC Managing accounts Ê To display only the local accounts, filter the Type column by selecting Local. The local accounts are then displayed. Actions for local accounts Configuring a new local account Changing the attributes of a local account Deleting a local account Managing a password Activating/deactivating a local account Passwords The passwords of the local accounts have the following attributes: Validity period, Warning time, Inactivity time: During the validity period, which applies from the last time the password was set, it is possible to log in without restriction. During the warning time, a warning is issued that the password will soon no longer be valid. However, it is possible to log in without restrictions. During the inactivity time, the password is no longer valid, but it is still possible to log in. Directly after a user has logged in, a request to change the password is issued. After the inactivity time has elapsed, the account is locked. It can be opened again from an(other) administrator account or, if necessary, by Customer Support. The value -1 for the Inactivity time results in the inactivity time not elapsing. The value for the Validity period means, in practice, that you need not change the password. U41655-J-Z

48 Managing accounts Managing the HNC The figure below shows the relationship between these times. Login possible Account locked Validity period Minimum Warning Inactivity Last change Password expired Time (m) When you create new local accounts using the HNC Manager, the passwords you specify are initially assigned the following attributes: Account Validity period Warning time <name> Inactivity time Comment You can change the attributes (person-related name and comment) of your own local account at any time Configuring access to an LDAP server You can permit access to the HNC via centrally managed accounts, see Managing LDAP accounts on page 49. These accounts are set up centrally on an LDAP server (Lightweight Directory Access Protocol) and are managed exclusively there. Authentication for such an account takes place on the LDAP server. The use of LDAP accounts requires access to a suitable LDAP server to be configured on the HNC. Ê Select HNC Management > Administration, LDAP tab. 48 U41655-J-Z

49 Managing the HNC Managing accounts The access parameters for the configured LDAP server are displayed in the work area. If no access is configured, the parameters are empty and only Account is predefined with ANONYMOUS. Actions for accessing an LDAP server Configuring access to the LDAP server (this action is offered only if no access has yet been configured) Changing access to the LDAP server Deleting access to the LDAP server Managing LDAP accounts LDAP accounts are created in a database on the LDAP server and are managed centrally there by the administrator of the LDAP server. Management on the HNC is limited to you releasing or locking the use of an LDAP account which already exists on the local system. Only some data for the account is created on the HNC (such as login directory, the name and a comment attributes of the account). You cannot release LDAP accounts which have the same name as a locally configured account on the local system. To use LDAP accounts you require a configured and active access to the LDAP server, see section Managing LDAP accounts on page 49. You obtain the necessary data from the administrator of the LDAP server. Ê Select: HNC Management > Authorizations, Accounts tab. The table in the work area displays all accounts which have access to the HNC. The LDAP accounts released on the HNC are flagged with the LDAP icon. Ê To display only LDAP accounts, filter the Type column by selecting LDAP. U41655-J-Z

50 Managing backups (CSR) Managing the HNC Actions for LDAP accounts Releasing an LDAP account Changing attributes of an LDAP account Locking an LDAP account 5.4 Managing backups (CSR) You use a CSR backup (CSR = Configuration Save and Restore) to back up the configuration data in an archive. The backup archive contains the complete configuration of the system, e.g. the connections, the accounts and the NTP configuration. Each backup archive has a creation date and an archive name. Backups also exist which are created by the system, e.g. when an update is installed. These backups have self-explanatory names such as before_online_update. Perform a CSR backup after each configuration change. With a CSR backup the configuration of the HNC at the time the backup was made can be restored at any time. Ê Select HNC Management > Administration, CSR tab. For safety s sake you can download the CSR files to the PC. You can upload them to restore them. i Never change the names of the CSR files, otherwise they will not be accepted when you try to upload them. Each time a security fix, service pack or hot fix is installed, a CSR backup to a file is implicitly performed. Displaying CSR backups Ê Select HNC Management > Administration, CSR tab. 50 U41655-J-Z

51 Managing the HNC Managing backups (CSR) In the work area a list of the existing backup archives is displayed under Configuration data backup. Actions for CSR backups Performing a CSR backup Restoring a backup i Restoring a backup causes the HNC to be rebooted. Downloading a backup Uploading a backup Deleting a backup archive U41655-J-Z

52 Powering the HNC on and off Managing the HNC 5.5 Powering the HNC on and off You can power the HNC Manager on and off remotely on a direct basis or on a timecontrolled basis. The function for doing this in provided in the On/Off tab under HNC Management>Administration. You can also shut down the HNC on a controlled basis by pressing the On/Off button on the device once briefly. When you hold down the On/Off button for a lengthy period, the HNC is switched off immediately. In this case data can be lost on the HNC. Consequently you should only do this in emergencies. i When the HNC is shut down and not rebooted, you cannot start the HNC again remotely. You must press the On button to switch the HNC on. 52 U41655-J-Z

53 6 Diagnostics and maintenance The HNC Manager offers the following functions for maintaining the HNC under HNC Management>Administration: Maintenance concept Updates Diagnostics System log 6.1 Maintenance concept Customer Support performs the contractually agreed service activities, as a rule remotely as remote service. Alternatively it can also execute service activities on site on the customer premises. Hardware maintenance and the rectification of hardware problems are only possible on site. The HNC has no separate connection to remote service. However, it can be connected indirectly via the SKP, which does have a connection to remote service. The connection of the HNC to an SKP is as a rule implemented by means of a LAN connection (service LAN). HNCs of the type HNC-IV can also be connected via the V24 interface. Connection of the HNC to an SKP requires configuration measures and is implemented by Customer Support Remote service Customer Support configures the remote service in accordance with customer wishes when system installation is performed or when the SKP/HNC is placed in service. Configuration can be implemented in such a manner that you as administrator, for instance, can observe all the Customer Support activities (mandatory use of a so-called shadow terminal), for details also see the SKP manual [7]. U41655-J-Z

54 Maintenance concept Diagnostics and maintenance Remote service ensures that a service call is sent to the service center when a problem occurs (outgoing connection). Customer Support can also establish the connection to the HNC itself (incoming connection) if it wants to correct the problem or take preventive measures (changes, updates, diagnostics, etc.). When it is absolutely essential, as administrator you can change the remote service configuration of the SKP or intervene in a service operation which is currently in progress. Changes to the remote service configuration on the SKP have repercussions on the service capability of your HNC. I Important! A change to the remote service configuration must always be agreed by the administrators of the SKP and of the HNC and also of the service center, otherwise the service capability of the systems you manage (HNC, SKP and S server) will be endangered. Aspects of remote service which are relevant to security are described in the Security Manual [6]. Customer Support accounts In order to perform its work, Customer Support (remote or local) logs in under the account provided for this purpose. The protected service account in the base operating system is available to Customer Support Tasks of Customer Support Customer Support has the following tasks: Diagnostics and debugging Software maintenance work (update) Providing and installing service packs Providing and installing hot fixes Providing security fixes Hardware maintenance work Upgrading software/firmware Model upgrades Increasing the number of licenses/mac address for ZASLAN devices (to enhance the connectivity of BS2000 systems) Hardware upgrades 54 U41655-J-Z

55 Diagnostics and maintenance Maintenance concept Tasks of the customer To perform its service activities, in some cases Customer Support requires your support on site. As the customer you have the following tasks in the maintenance concept: Enabling access to the HNC In required, have the remote service access opened by the administrator of the SKP (prerequisite for service and maintenance concept) Enabling access to the rack (e.g. to the local console) Supporting Customer Support when there are software/firmware updates for the HNC; in agreement with Customer Support, the following tasks may need to be performed: Transferring the updates from CD/DVD to hard disk Uploading service packs Uploading hot fixes Uploading and Installing security fixes Generating and supplying diagnostic documentation When communicating with Customer Support, specify your HNC unambiguously with its serial number. You will find the serial number in the HNC Manager under HNC Management, System overview tab. The serial number is YLEC<xxxxxx> (for floor stand models) and YLED<xxxxxx> (for rack models). Note: On older hardware (HNC-IV) the serial number which you must specify is contained on the type/rating label and begins with FT followed by a sequence number. U41655-J-Z

56 Updates Diagnostics and maintenance 6.2 Updates The software status contains not only the system version but also the updates which are installed on the HNC. A distinction is made between the following types of update: Service packs Security fixes Hot fixes The SW version field of the system overview displays the version of the HNC software together with the update status. The software status consequently has the following components: Component Example Description Version 2.0A Revision REV=003 Update status Service pack SP=01 A service pack has a serial number (01 in the example) Service packs increment the update status Security fix SF=01 Security fixes are assigned to a version and update status Security fixes have a sequence number for each version and update status (01 in the example) Hot fix A H01 Hot fixes are assigned to a version and update status In their name hot fixes contain the number of a problem report (A in the example) and a sequence number (H01 in the example) Updates are supplied in files of the following types: iso.gz for files which can be downloaded from the download server iso for files which are supplied on CD/DVD The following naming conventions apply for the files containing the updates: Security fix Hot fix E.g. HV2.0A01.01.iso[.gz] The security fix with the number 01 is assigned to the version and update status 2.0A REV=01. E.g. HV2.0A01.A H01.iso[.gz] The hot fix with the name A H01 is assigned to the version and update status 2.0A REV= U41655-J-Z

57 Diagnostics and maintenance Updates Service pack E.g. HV2.0A0101.iso[.gz] The service pack sets the version and update status to 2.0A REV=0101. The count for the security fixes is reinitialized (set to 000). The letter H in the file name indicates the affiliation to the HNC Tasks and responsibilities The table below shows the tasks of the administrator and of Customer Service, plus the procedure for installing and managing updates. Update type Administrator Customer Support Security fix All tasks are performed by the administrator: No task Clarification of requirements Provision of the maintenance window (if necessary) Obtaining the security fix Transferring the security fix to the system Installing the security fix and, if required, explicit activation by means of reboot Service pack Clarification of requirements Provision of the maintenance window Obtaining the service pack Transferring the service pack to the system Hot fix Clarification of requirements Provision of the maintenance window (if necessary) Obtaining the hot fix (or Customer Support) Transferring the hot fix to the system (or Customer Support) Clarification of requirements Installing the service pack (via teleservice or on site) Clarification of requirements Obtaining the hot fix Transferring the hot fix to the system (via teleservice or on site) Installing the hot fix (via teleservice or on site) Obtaining updates As a rule Fujitsu makes security fixes available on the internet on its download server. You download the updates you require to your PC. Alternatively, you can, for example, obtain updates such as service packs or hot fixes by or on CD/DVD. U41655-J-Z

58 Updates Diagnostics and maintenance Managing updates For software updates to be installed, they must be available on the HNC. You can transfer the following types of update to the HNC and manage them there: Security fix A security fix contains all updates for the Linux-based operating system which are relevant to security and have appeared since the last security pack. Security fixes protect the system concerned against, for instance, unauthorized access or attacks from outside. Whether you install current security fixes depends on your security requirements and on whether the HNC can only be accessed via the separate administration LAN or also from the outside. Functional use of the HNC is also guaranteed without current security fixes. Service pack A service pack contains a collection of corrections for the Linux-based operating system. It contains all previous service packs and security fixes, as well as selected hot fixes. It is installed by Customer Support. Hot fix A hot fix contains a correction which enables an urgent problem in the system to be rectified as quickly as possible. It is installed by Customer Support Actions for updates You can execute the following actions for the various update types: Update type Transfer update from CD/DVD Display update Display Release Notice Upload update Install update Security fix X X X X X Hot fix X X X X Service pack X X X X Ê Select HNC Management > Administration, Update tab. The actions are performed in a similar manner for all update types. When an update is installed, a configuration data backup (CSR backup) is explicitly transferred to the tar file before_online_update (with timestamp). Consequently only the last configuration data backup is retained. Detailed information is provided in the online help. 58 U41655-J-Z

59 Diagnostics and maintenance Assisting Customer Support 6.3 Assisting Customer Support The HNC does not have its own remote service connection. Instead, this is implemented by a correct link to an SKP which has its own remote service connection. Consequently the current service capability of the HNC depends on the SKP. To assist Customer Support it may some cases be necessary to change the configuration of the access on the SKP (e.g. by opening the access) or to intervene in a Customer Support operation which is currently in progress. The corresponding functions are available to the administrator (and to a lesser extent to the operator) on the SKP. Details are provided in section "Assisting Customer Support of the SKP manual [7]. i A change to the remote service configuration must always be agreed by the administrators of the SKP and of the HNC and also of the service center, otherwise the service capability of the systems you manage (HNC, SKP and S server) will be endangered. Aspects of remote service which are relevant to security are described in the Security Manual [6]. U41655-J-Z

60 Diagnostic data Diagnostics and maintenance 6.4 Diagnostic data When a fault occurs, it makes sense to generate diagnostic data and to send this data to the service center for evaluation. The diagnostic file is a compressed tar archive and contains important logging, trace and configuration files. Ê Select HNC Management > Administration, Diagnostics tab. The name of an existing diagnostic file is displayed in the work area under File name: DIAGtar.<date>.<time>.gz. A - instead of a file name shows that no diagnostic data has been created yet. Actions for diagnostic documentation Generating new diagnostic data V Caution: An existing diagnostic file will be overwritten. If required, download the existing file to your local system beforehand. Downloading diagnostic data to the PC 60 U41655-J-Z

61 Diagnostics and maintenance System log (audit log) 6.5 System log (audit log) The audit log function logs on the HNC all actions which are performed using the HNC Manager or the CLI and cause the configuration or status to change. Only pure outputs are not logged. Logging takes place automatically. Entries are written to a file with the name auditlog. The contents of the log file are backed up and compressed each month or when the maximum size of 10 MB is exceeded. The backed-up files have the name auditlog.<yyyymmdd>.bz2 (yyyymmdd: timestamp in the format year-month-day). A maximum of 36 log files are activated, which means that as a rule an overview is provided of a 3-year period. You can view the log files of audit log and download them to your PC: Ê Select HNC Management > System information, Audit log tab. Structure of audit log Each internal CLI call which is executed for an action generates its own log entries (the start and the result). Consequently there are often several entries in the log for one action. A row in the audit log has the following structure: <timestamp> <system name> <account>_[web ID] <entry type> <command text> timestamp Time of the entry in the format <yyyymmdd.hhmmss> system name Name of the system on which the action was executed. account Account under which the action was executed. The HNC Manager (GUI) runs under the account wwwrun. Consequently the Web ID (GUI account + IP address) is appended in this case. entry type Describes the action and can have the following values: start Start of an action at CLI level sqmstart Start of an action at GUI level U41655-J-Z

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