EMC CLARiiON Server Support Products for Windows Servers Installation Guide

Transcription

1 EMC CLARiiON Server Support Products for Windows Servers Installation Guide P/N , Revision A14 October 3, 2008 This guide describes how to install and remove the EMC Navisphere Host Agent, Navisphere Storage System Initialization Utility, Navisphere Server Utility, Navisphere Command Line Interface (CLI), VSS Provider (Windows Server 2003 only), admhost, and admsnap software on a Microsoft server running the Windows Server 2008, Windows Server 2003, or Windows 2000 operating system. For information on supported operating system versions and server software with a CX4 series, CX3 UltraScale series, or a CX series storage system, refer to the E-Lab Interoperability Navigator on the Powerlink website. For AX4 5 series or AX150 series storage systems, refer to the Support Matrix link on the Install page of the storage-system support website. For AX100 series systems, refer to the Supported Configurations in the Technical descriptions section, of the storage-system support website. IMPORTANT If you have a Windows virtual machine, refer to the EMC CLARiiON Server Support Products for VMware ESX Servers and Virtual Machines Installation Guide (P/N ). If you do not know if your system is a virtual machine, consult your system administrator. Topics include: Storage system terminology... 3 About EMC Navisphere server software... 4 Software for your storage system... 9 Finding current information Installing and removing the Navisphere Storage System Initialization Utility Running the Navisphere Storage System Initialization Utility

2 Determining whether to install the host agent or server utility Requirements for the host agent, server utility, and CLI Installing or removing the Navisphere Host Agent and CLI Using the Event Monitor configuration file Running the Navisphere Host Agent Installing and removing the Navisphere Server Utility Modifying TCP/IP registry settings Running the Navisphere Server Utility Installing and removing the Admhost Utility Running the Admhost Utility Installing and removing the Admsnap Utility Running the Admsnap Utility Installing and removing Navisphere Integrator Using Navisphere Integrator Silent installations and removals using the InstallAnywhere package EMC CLARiiON Server Support Products for Windows Servers Installation Guide

3 Storage system terminology This document uses the following storage system terms: CX4 series refers to CX4-120, CX4-240, CX4-480, and CX4-960 storage systems Navisphere host software support for Windows 2000 servers is limited to version 6.26 or earlier. Scripts that run from Windows 2000 Servers will not support the complete set of CX4 features. Refer to the ESM for more detailed information. CX3 series refers to CX3 model 10 systems, CX3 model 20 systems, CX3 model 40 systems, and CX3 model 80 storage systems CX series refers to CX300 series, CX500 series, and CX700 storage systems AX4-5 series refers to AX4-5SC, AX4-5SCi, AX4-5, AX4-5i storage systems AX150 series systems include the AX150SC, AX150SCi, AX150, and AX150i. AX100 series systems include the AX100SC, AX100SCi, AX100, and AX100i AX series to refer to AX150 series and AX100 series storage systems EMC CLARiiON Server Support Products for Windows Servers Installation Guide 3

4 About EMC Navisphere server software The EMC server-based software listed below is available on the server support CD that shipped with your storage system or your upgrade kit (for upgrading AX4-5 series or AX series systems to Navisphere Manager). For information on the server software supported with your CLARiiON storage system and the minimum FLARE version required, refer tosoftwareforyourstoragesystem, page 9. Navisphere Storage System Initialization Utility Navisphere Host Agent Navisphere Server Utility Admhost Utility Admsnap Utility Navisphere Command Line Interface (CLI) Navisphere Integrator About the Navisphere Storage System Initialization Utility For Fibre Channel storage systems, use the Navisphere Initialization utility to discover storage systems and set network parameters (IP address, subnet mask, and default gateway). In addition, for iscsi storage systems with iscsi data ports attached to Windows servers, use the utility to set network parameters for these ports. For CX series storage systems, an authorized service provider must install and run the initialization utility. You can run the initialization utility from the server support CD or you can install it on a server or other host such as a Navisphere off-array 4 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

5 management station. The only requirement is that the host be connected to the same network subnet as the storage-system management ports. About the Navisphere Host Agent The host agent registers the server s host bus adapter (HBA) with the attached storage system when the host agent service starts. This action sends the initiator records for each HBA to the storage system. Initiator records are used to control access to storage-system data. Theagentcanthenretrieveinformationfromthestoragesystem automatically at startup or when requested by Manager or CLI. Thehostagentcanalso: Send operating system drive mapping information to the attached CLARiiON storage systems. Monitor storage-system events and notify personnel by , page, or modem when any designated event occurs. Retrieve LUN world wide name (WWN) and capacity information from Symmetrix storage systems. About the Navisphere Server Utility The server utility allows you to perform the following functions: Update server information to the storage system Letsyou send the server name and IP address to the storage system and, if needed later on, allows you to update or view this data. For Windows servers running Navisphere Server Utility version 6.20 or later, if the Registration Service feature remains enabled after the installation of the server utility, the utility automatically registers the server s NICs or HBAs with the storage system and updates server information whenever the configuration changes (for example, when you mount new volumes or create new partitions). Configure iscsi connections or mutual CHAP Forserverswith Microsoft iscsi initiators you can configure iscsi connections, such as logging on, logging off, or removing an iscsi target, and can configure mutual CHAP. In order to use this option, you must install the latest supported version of the Microsoft iscsi Initiator software. This option is only available with Navisphere Server Utility version 6.20 or later. EMC CLARiiON Server Support Products for Windows Servers Installation Guide 5

6 You do not need to install the Microsoft iscsi initiator software on servers running the Windows Server 2008 operating system. The iscsi initiator software is part of the operating system. Verify server high availability (HA) Lets you determine if the server is configured for high availability (HA) by verifying that the server has at least one connectionpathtoeachstorage-system SP, and that PowerPath or some other failover software, such as VMwarenative,DMP,PVLinks,orHPnativefailoverfor11iV3 is running. The utility does not detect any other native failover software, such as Sun StorEdge Traffic Manager or Linux native multipath (MPIO). Use the snapshot feature OnstoragesystemswithNavisphere Express, you can start and stop a snapshot on the source server (server assigned to the source virtual disk or source LUN), or you can allow or remove access to the snapshot by the secondary server (server assigned to the snapshot). You can run the Navisphere Server Utility from the CD or you can install it on the servers that are connected to the storage system. We strongly recommend that you install the utility on each server that is connected to the storage system. On AX4 5 series storage systems with Navisphere Manager, you cannot use the server utility to manage snapshots. Instead, you must install and use the admsnap utility. About the Admhost Utility TheAdmhostUtilityisanexecutableprogramthatyoucanrun interactively or with a script. It runs only on Microsoft Windows Server 2008, Windows Server 2003, or Windows 2000 operating systems, and works with replication software applications (for example, SAN Copy, SnapView and MirrorView /A devices), and non-replication software devices. Use admhost commands to: Scan for new storage devices Assign drive letters to the devices 6 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

7 Make storage devices inaccessible to the server operating system Flush cache data to disk List drive letters and worldwide names for all server devices About the Admsnap Utility TheAdmsnapUtilityisanexecutableprogramthatyoucanrun interactively or with a script to manage SnapView clones and snapshots. The Admsnap Utility resides on the servers connected to the storage system with the SnapView driver installed. Unless indicated otherwise, all references to a Windows server refer to Windows Server 2008, Window Server 2003 or Windows 2000 servers only. Use admsnap commands to: Scan for new storage devices Assign drive letters to the devices Make storage devices inaccessible to the server operating system Flush cache data to disk List drive letters and worldwide names for all server devices List current snapshot devices Map and unmap to a SnapView session Start and stop a SnapView session If you upgraded to Navisphere Manager and want to manage snapshots, you must use the SnapView software and the Admsnap Utility. For more information on SnapView and admsnap, refer to the Navisphere Manager help and the EMC SnapView Command Line Interfaces Reference. About the VSS Provider (Windows 2003 only) As of release 6.26, the CLARiiON VSS Provider is no longer supported with the Admsnap Utility. The substitute for this technology is the EMC VSS Provider. The EMC VSS Provider requires that you install the CLARAPI application, which is available as part of the EMC Solutions EMC CLARiiON Server Support Products for Windows Servers Installation Guide 7

8 Enabler kit. You can download both the EMC VSS Provider and the EMC Solutions Enabler kit from the Powerlink website. For more information, refer to the EMC Admsnap Release Notes, the EMC VSS Provider Release Notes, and the EMC Solutions Enabler Release Notes. If you are installing a version prior to 6.26, refer to revision A09 or earlier of this guide. About the Navisphere CLI The CLI complements, or is an alternative to Manager. It provides a command line interface for storage-system management, including storage provisioning, status and configuration information retrieval, and control. You can use the CLI to automate management functions through shell scripts and batch files. For more information, refer to the EMC Navisphere Command Line Interface (CLI) Reference Guide. About the Navisphere Integrator Navisphere Integrator allows system administrators who use third-party management software to manage EMC storage systems. Navisphere Integrator communicates between network management software and Navisphere SP or Host Agents. Integrator connects through a local area network (LAN) to Navisphere Agents on storage-system storage processors (SPs) or hosts (servers) that are running the Windows NT or Windows 2000 operating system or one of several UNIX operating systems. Navisphere Agents manage the storage systems they are configured to manage. Navisphere Integrator is available for the following network management software products: CA-Unicenter TNGFramework HP OpenView management software Tivoli NetView management software EMC ControlCenter Open Edition 8 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

9 Software for your storage system Table 1 lists the minimum FLARE version that your CLARiiON storage system requires and the server software that it supports. Table 1 Minimum FLARE versions and supported software Storage system Minimum FLARE version Supported server software AX4-5 series AX4-5 series AX150 series AX100 series CX4 120, CX4 240, CX4 480, and CX4 960 CX3 10c CX3 model 20 systems, CX3 model 40 systems, and CX3 model 80 systems CX700, CX500 series, and CX300 series xx (Navisphere Express or Navisphere Manager) xxx (Navisphere Express only) xxx.5.yyy xxx.5.yyy xxx xxx xxx.5.yyy xxx.5.yyy Storage systems with Navisphere Express Navisphere Storage System Initialization Utility Navisphere Server Utility VSS Provider Navisphere CLI Storage systems with Navisphere Manager Navisphere Storage System Initialization Utility Navisphere Host Agent Navisphere Server Utility Admsnap Utility Admhost Utility VSS Provider Navisphere Integrator Navisphere CLI Storage systems with Navisphere Manager Navisphere Storage System Initialization Utility Navisphere Host Agent Navisphere Server Utility Admsnap Utility Admhost Utility VSS Provider Navisphere Integrator Navisphere CLI EMC CLARiiON Server Support Products for Windows Servers Installation Guide 9

10 Finding current information The most up-to-date information about the CLARiiON server software is posted on the EMC Powerlink website. We recommend that you download the latest information before you install any server software. To access EMC Powerlink, use the following link: After you log in, select Support > Technical Documentation and Advisories andfindthefollowing: Navisphere Host Agent/CLI and Utilities Release Notes. EMC SnapView Command Line Interfaces Reference (P/N ). Installation Roadmap for CLARiiON Storage Systems (P/N ), which provides a checklist of the tasks that you must complete to install your storage system in a storage area network (SAN) or direct attach configuration. For the most current management and security content, refer to the EMC Navisphere Manager help. For Navisphere CLI commands, refer to the latest revision of the EMC Navisphere Command Line Interface (CLI) Reference (P/N ). 10 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

11 Installing and removing the Navisphere Storage System Initialization Utility EMC recommends that you install the utility on the server; however, you can run the Navisphere Storage System Initialization Utility from the server support CD. IMPORTANT If you have a Windows virtual machine, refer to the EMC CLARiiON Server Support Products for VMware ESX Servers and Virtual Machines Installation Guide (P/N ). If you do not know if your system is a virtual machine, consult your system administrator. Installation prerequisites To initialize a storage system using the Navisphere Storage System Initialization Utility, the server mustmeetthefollowingrequirements: Run a supported version of the operating system. Be connected to the same subnet as the 10/100 management ports of the storage system that you want to initialize. This server may also be a server with Fibre Channel connections to the storage system. Ifyouhaveanearlierversionofthestoragesysteminitializationutility installed, you must uninstall it before installing an updated version. Installing the Navisphere Storage System Initialization Utility on a Windows server EMC recommends that you install the most recent version of the Navisphere Storage System Initialization Utility software that is appropriate for your configuration. You can download the most recent version from the software download page on the Powerlink website (CX4 series, CX3 series, CX series, and AX4-5 series) or on the storage-system support website (AX series). You can also install the software from the server support CD (any storage system); however, the CD may not contain the most recent version for your configuration. 1. Log in as the administrator (or someone who has administrative privileges) to the Windows server that is on the same subnet as the storage system. EMC CLARiiON Server Support Products for Windows Servers Installation Guide 11

12 2. To download the software for CX4 series, CX3 series, CX series, or AX4 5 series storage systems, do the following: a. From the Navigator drop-down menu at the top right of the Powerlink website, select Software Downloads and Patches. b. Select the appropriate Navisphere Storage System Initialization Utility version to download and select the option to save the software to your server. c. In the directory where you saved the software, double-click the executable file to start the installation wizard. 3. To download the software for AX series storage systems, do the following: a. On the storage-system support website, select the link to download software. b. Navigate to the Navisphere Storage System Initialization Utility downloadsectionandselecttheoptiontosavethesoftware to your server. c. In the directory where you saved the software, double-click the executable file to start the installation wizard. 4. To install the software from the server support CD (any storage system), do the following: a. In the drive of Windows server, insert the server support CD, which shipped with the storage system or the upgrade kit (for AX4-5 series or AX series systems upgrading to Navisphere Manager). The server support menu opens. If you do not see the server support menu, follow the steps below to open it. If you have a Windows Server 2008 Core system, the server support menu will not open; skip to step 5 for information on starting the executable. From the Windows taskbar, select: Start > Run In the Run dialog box, enter: drive:\locales\en_us\start.html where drive is the letter for the CD drive. Click OK. b. Select your language, if prompted for it. 12 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

13 c. Fromthemainmenu,clickInstall Products on Server. d. From the Install Products menu, click Navisphere Storage System Initialization Utility to open the installation wizard. 5. For Windows Server 2008 Core systems, do the following: a. Change to the CD drive, for example d:. b. Navigate to the Windows initialization utility directory. cd windows\navi_storage_system_initialization c. Start the executable: Navisphere_Initialization_Wizard.exe 6. Follow the instructions on the installation screens to install the initialization utility. A user interface (UI), a text-based, and a command line version of the utility are installed. 7. When the installation is complete, click Done to exit the wizard. 8. If you installed the initialization utility from the CD, close the server support menu by selecting Main Menu and then Exit. You can now remove the CD from the server s CD drive. Removing the Navisphere Storage System Initialization Utility on a Windows server 1. On the Windows server running the Storage System Initialization Utility that you want to remove, log in as the administrator or the equivalent. 2. Open Control Panel by selecting Start > Settings > Control Panel or Start > Control Panel. 3. On the Control Panel pane, double-click Add/Remove Programs or Program and Features. 4. Select Navisphere Storage System Initialization Utility and click Change/Remove or Uninstall/Change. 5. If asked to confirm the removal, click OK and follow the steps to remove the software program. EMC CLARiiON Server Support Products for Windows Servers Installation Guide 13

14 Running the Navisphere Storage System Initialization Utility You can start the storage system initialization utility from the server on which it is installed or from the server support CD. The storage system initialization utility has three methods for executing commands a user interface(ui)version,acommandlineinterface thatcanbescripted, or a text-based utility that cannot be scripted. Before continuing, make sure that the storage system is powered up completely. For storage-system initialization, connect the server from which you are running the utility and the storage system to the same network subnet. Once you have assigned an IP address to the storage system, the server and storage system can be on different subnets. Starting the initialization utility UI on a Windows server To start the UI version of the initialization utility from the server, select Start > Programs > EMC > Navisphere > Navisphere Storage System Initialization or Start > All Programs > EMC > Navisphere > Navisphere Storage System Initialization. Starting the text-based or command line initialization utility on a Windows server To start the text-based version, at a command prompt enter cd C:\Program Files\EMC\Navisphere Storage System Initialization Wizard or cd C:\Program Files (x86)\emc\navisphere Storage System Initialization Wizard; then enter NaviInitToolCLI.exe. To start the command line version, at a command prompt enter cd C:\Program Files\EMC\Navisphere Storage System Initialization Wizard or cd C:\Program Files (x86)\emc\navisphere Storage System Initialization Wizard; then enter./naviinittoolcli and any 14 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

15 of the command line switches in Using the command line initialization utility, page 17. Starting the initialization utility on a Windows server from the CD 1. Log in to the Windows server as the administrator or someone who has administrative privileges. 2. In the server s drive, insert the server support CD, which shipped with the storage system or the upgrade kit (for AX4-5 series or AX series systems upgrading to Navisphere Manager). The server support menu opens. If you do not see the server support menu, follow these steps to open it: From the Windows taskbar, select: Start > Run In the Run dialog box, enter: drive:\locales\en_us\start.html where drive is the letter for the CD drive. Click OK. 3. From the main menu select Run Products from CD. TheRUN PRODUCTS page opens. 4. To start the utility, select Navisphere Storage System Initialization Utility. Using the UI version of the initialization utility After you start the utility, it automatically scans the subnet for supported storage systems. When this storage-system discovery operation is complete, the utility lists, by hardware serial number, all uninitialized and initialized storage systems it found. The storage-system serial number is on a blue label located on the SPE chassis behind the front bezel.the hardware serial number is on a blue label on the rear of the chassis.the hardware serial number is on a hanging tag at the rear of the storage system. If the discovery operation did not find the storage system you are installing, verify that the storage system s management ports are properly cabled to the LAN on which the server resides. The management ports and the server must both reside on the same subnet. EMC CLARiiON Server Support Products for Windows Servers Installation Guide 15

16 Proceed through the wizard screens, providing information where required. For more information about completing the wizard, click Help in the wizard s menu bar. For a CX4 and CX3 series storage systems If you entered an SP IP address for the first time or changed an SP IP address, the utility reboots the storage system, and the SP fault light on the back of each SP starts blinking. The reboot takes several minutes to complete. When it has completed, the SP fault light (LEDs) on each SP stops blinking and remains off. For an AX4-5 series storage system If you entered an SP IP address for the first time or changed an SP IP address, the utility reboots the storage system, and green lights flash to indicate activity. The reboot takes 5 to 6 minutes to complete. When it has completed, the power button on each SP remains solid/steady green. For an AX series storage system If you entered an SPIPaddressforthefirsttimeorchangedanSPIP address, the utility reboots the storage system and the SP boot/fault light on the back of each SP starts blinking. The reboot takes several minutes to complete. When it has completed, the SP boot/fault light on each SP stops blinking and remains off. Using the text-based initialization utility After you start the utility, it automatically scans the subnet for supported storage systems. When this storage-system discovery operation is complete, the utility lists, by hardware serial number, all uninitialized and initialized storage systems it found. The hardware serial number for CX3 and CX series storage systems is on a blue label located on the SPE chassis behind the front bezel.the hardware serial number for AX4-5 and AX series storage systems is on a blue label ontherearofthechassis.thehardwareserialnumberforcx4series storage systems is on a hanging tag at the rear of the storage system. If the storage system you are installing was not discovered, verify the cable connections between the storage system and the host running the utility. Use the information in the Storage-System Management Ports worksheet from the storage-system configuration planning guide, planning worksheets document, or the administration worksheet, and 16 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

17 follow the instructions on the screen to change the storage system s name, to set the network parameters for the storage-system 10/100 management ports, and to set the storage system s management user account settings. For a CX4 or CX3 series storage system If you entered an SP IP address for the first time or changed an SP IP address, the utility reboots the storage system, and the SP fault light on the back of each SP starts blinking. The reboot takes several minutes to complete. When it is completed, the SP fault light (LEDs) on each SP stops blinking and remains off. For an AX4-5 series storage system If you entered an SP IP address for the first time or changed an SP IP address, the utility reboots the storage system, and green activity lights flash. The reboot takes 5 to 6 minutes to complete. When it has completed, the power button on each SP remains solid/steady green. For an AX series storage system If you entered an SP IP address for the first time or changed an SP IP address, the utility reboots the storage system and the SP Boot/Fault light on the back of each SP starts blinking. The reboot takes several minutes to complete. When it is completed, the SP Boot/Fault light on each SP stops blinking and remains off. Using the command line initialization utility After you start the command line version of the initialization utility, useanyoftheswitchesbelowwiththenaviinittoolcli. To start the command line version of the initialization utility, at a command prompt enter cd C:\Program Files\EMC\Navisphere Storage System Initialization Wizard or cd C:\Program Files (x86)\emc\navisphere Storage System Initialization Wizard; then enter./naviinittoolcli. eula [-language language] discover [-all] [-xml] configure serial serialnumber [-file filename] [ ipa spaipaddress sphosta spahostname] [-ipb spbipaddress sphostb spbhostname] [ mask subnetmask] [ gateway gatewayaddress] [-user username] [ password password] [ storagename storagename] EMC CLARiiON Server Support Products for Windows Servers Installation Guide 17

18 [-ipv6mode automatic disable [manual [-globalprefix prefix [-ipv6gateway ipv6gateway]] [ -help] where: eula discover Displays the EMC end-user license agreement (EULA) in the specified language. -language language Discovers and displays a list of partially initialized storage systems. -all -xml The default language is English. Currently, the only valid language is English. Discovers and displays a list of initialized and partially initialized storage systems. Specifies that the output is in xml format. 18 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

19 configure Specifies the network parameters for the specified storage system. -serial serialnumber -file filename Specifies the serial number of the storage system you want to initialize. Specifies the name of the file that will store all the network parameters. -ipa spaipaddress -sphosta spahostname Specifies the IP address of SP A, or the server name for SP A for the specified storage system. -ipb spbipaddress -sphostb spbhostname Specifies the IP address of SP B, or the server name for SP B for the specified storage system. -mask subnetmask -gateway gateway -user username -password password -storagename storagename -help -ipv6mode automatic disable [manual globalprefix prefix ipv6gateway ipv6gateway] Specifies the subnet mask for the specified storage system. Specifies the gateway for the specified storage system. Specifies the storage-system login username. Specifies the storage-system login password. Specifies the name for the specified storage system. Displays the help screen and does not start the initialization process Specifies the configuration type for the IPv6 network. Refer to the IPv6 configuration type table below for details.ipv6issupportedwithcx4 series systems only. EMC CLARiiON Server Support Products for Windows Servers Installation Guide 19

20 Table 2 IPv6 parameter values based on IPv6 configuration type (CX4 series systems only) Existing configuration type (What you see when you open the initialization utility) New configuration type (What you see after changing the configuration type) Disabled Auto Manual All IPv6 parameteers are blank and grayed out. IPv4 will be used Current IPv6 parameters are visible but not editable. Link Local: Global IP: Global Prefix: Gateway: visible visible visible/editable visible/editable Disabled Auto Manual All IPv6 parameters are blank and grayed out * IPv4 will be used All IPv6 parameters are blank and grayed out * IPv4 will be used All IPv6 parameters are set to TBD* Current IPv6 Link Local parameter is visible. All others are set to TBD ** Link Local: Global IP: Global Prefix: Gateway: Link Local: Global IP: Global Prefix: Gateway: TBD* TBD* Blank/editable blank/editable visible** visible** visible/editable** visible/editable** * After changing the configuration type from Disabled to Auto or Manual, orfromauto or Manual to Disabled, the new values will be set after the automatic reboot of the storage system. After the reboot completes, open the initialization utility again to view the new IPv6 values. ** After changing the configuration type from Manual to Auto or from Auto to Manual, a reboot is not required. 20 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

21 Determining whether to install the host agent or server utility Depending on your application needs, you can install the host agent, server utility, or bothonanattachedserver. If you want to install both applications, you must install version or later of the server utility either before or after you install the host agent. The registration feature of the server utility will be disabled and the host agent will be used to register the server s NICs or iscsi HBAs to the storage system. Prior to version of the server utility, you could not install the host agent and server utility on the same server. However, you could install them on different servers that are connected to the same storage system. If you do not want to install both applications, but want to use some of the features available in the server utility, you can run the server utility from the server support CD. If you have an AX4-5 series or AX series storage system running Navisphere Express, you can only install the server utility. The host agent is supported only on CX4 series, CX3 series, CX series, AX4-5 series, and AX series storage systems running Navisphere Manager. Table 3 describes the differences between the host agent and the server utility on a server attached to a storage system. Depending on the version of the server utility, some of the features listed in Table 3 may not be available. EMC CLARiiON Server Support Products for Windows Servers Installation Guide 21

22 Table 3 Differences between the host agent and the server utility Function Host agent Server utility Pushes LUN mapping and OS information to the storage system. Runs automatically to send information to the storage system. Provides high-availability (HA) validation. Yes LUN mapping information is displayed in the Manager UI next to the LUN icon or with the CLI using the lunmapinfo command. Yes Nouserinteractionis required. No Youcanruntheserverutility s HA validation feature from the CD without having to install the server utility. AX4 5 series and AX series storage systems Yes LUN mapping information is displayed in the Manager UI next to the LUN icon, or with the CLI using the -lunmapinfo command. In Navisphere Express this information is displayed in the Manage Virtual Disks page. Note: ThetextManually Registered appears next to the hostname icon in the Manager UI indicating that the host agent was not used to register this server. CX4 series, CX3 series, and CX series storage systems No LUN mapping information is not sent to the storage system. Only the server s name, ID, and IP address are sent to the storage system. Note: ThetextManually Registered appears next to the hostname icon in the Manager UI indicating that the host agent was not used to register this server. AX4 5 series and AX series storage systems Yes You can control whether server information is automatically sent to the storage system by enabling or disabling the registration service feature (see note at the end of the table). This feature is automatically enabled during the installation of the server utility, but you can stop the service at any time through the services option in the Microsoft user interface. CX4 series, CX3 series, and CX series storage systems Yes You can control whether server information is automatically sent to the storage system by enabling or disabling the registration service feature (see note at the end of the table). This feature is automatically enabled during the installation of the server utility, but you can stop the service at anytime through the services option in the Microsoft user interface. Note that only the server s name, ID, and IP address are sent to the storage system; LUN mapping information is not sent. AX4 5 series and AX series storage systems Currently not supported. CX4 series, CX3 series, and CX series storage systems Yes The HA validation feature verifies that failover software is installed on the server and that working paths exist between the server and each SP in the storage system. 22 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

23 Function Host agent Server utility Requires network connectivity to the storage system. Requires installation. Yes Network connectivity allows LUN mapping information to be available to the storage system. Yes You must install the host agent on the server. AX4 5 series and AX series storage systems No LUN mapping information is sent through a data path to the storage system. CX4 series, CX3 series, and CX series storage systems No LUN mapping information is not sent to the storage system. Note that if you are using the server utility to upload a high availability report to the storage system, you must have network connectivity. AX4 5 series and AX series storage systems No You can run the server utility from the CD. However, we recommend that you install it on the server. You must install the utility to use the registration service feature (described above). CX4 series, CX3 series, and CX series storage systems No You can run the server utility from the CD. However, we recommend that you install it on the server. You must install the server utility to use the registration service feature. Note: If you install the host agent and then version or later of the server utility, the server utility s registration service feature will not be installed. Prior to version of the server utility, you could not install the host agent and server utility on the same server. EMC CLARiiON Server Support Products for Windows Servers Installation Guide 23

24 Requirements for the host agent, server utility, and CLI To run the host agent,cli,orserverutility,yourservermustmeet the following requirements: Run a supported version of the Windows Server 2008, Windows Server 2003 or Windows 2000 operating system. For Fibre Channel connections, have the EMC CLARiiON supported HBA hardware and driver installed. Be connected to at least one SP (two SPs for high-availability) in each storage system either directly or through a switch or hub. Each SP must have an IP connection. For the host agent and CLI only - Be on a TCP/IP network connected to at least one SP (two SPs for high-availability) in the storage system. The TCP/IP network connection allows the server to send LUN mapping information to the storage system and it allows Navisphere Manager or CLI to communicate with the storage system over the network. Have a configured TCP/IP network connection to any remote hosts that you will use to manage the server s storage systems, including: any server whose browser you will use to access Manager 6.X. any Windows Server 2008, 2003, or Windows 2000 server running Storage Management Server software. anyaix,hp-ux,linux,vmwareesxserver,netware,solaris, Windows Server 2003, or Windows 2000 server running the CLI. If you want to use the CLI on the server to manage storage systems on aremoteserver,theservermustbeonatcp/ipnetworkconnected toboththeremoteserverandeachspintheremoteserver sstorage system. The remote server can be running AIX, HP-UX, Linux, Solaris, or the Windows operating system. For information about the specific revisions of the server operating system and the storage-system FLARE and Access Logix software that are required for your version of the host agent, see the release notes for the host agent on the EMC Powerlink website. To access this website, see Finding current information, page EMC CLARiiON Server Support Products for Windows Servers Installation Guide

25 Installing or removing the Navisphere Host Agent and CLI IMPORTANT If you have a Windows virtual machine, refer to the EMC CLARiiON Server Support Products for VMware ESX Servers and Virtual Machines Installation Guide (P/N ). If you do not know if your system is a virtual machine, consult your system administrator. To modify an existing host agent configuration refer to the next section. If you want to install the host agent and use some of the features in the server utility, see Determining whether to install the host agent or server utility, page 21. Installing the Navisphere Host Agent on a Windows server To install the host agent on a Windows virtual machine, you must install version or later and the virtual machine must have iscsi initiator software installed. Prior to version , you could not install the host agent on a Windows virtual machine. Refer to the ESX Server compatibility guides for supported Windows and iscsi initiator versions. EMC recommends that you install the most recent version of the Navisphere Host Agent software that is appropriate for your configuration. You can download the most recent version from the software download page on the Powerlink website (CX4 series, CX3 series, CX series, and AX4-5 series) or on the storage-system support website (AX series). You can also install the software from the server support CD (any storage system); however, the CD may not contain the most recent version for your configuration. 1. Log in to the Windows server as the administrator or a user who has administrative privileges. 2. If you are running a version prior to 6.26 of the host agent, you must remove it before continuing with the installation. 3. To download the software for CX4 series, CX3 series, CX series, or AX4 5 series storage systems with Navisphere Manager, do the following: EMC CLARiiON Server Support Products for Windows Servers Installation Guide 25

26 a. From the Navigator drop-down menu at the top right of the Powerlink website, select Software Downloads and Patches. b. SelecttheappropriateNavisphereHostAgentversionto download and select the option to save the software to your server. c. In the directory where you saved the software, double-click the executable file to start the installation wizard. 4. To download the software for AX series storage systems with Navisphere Manager, do the following: a. On the storage-system support website, select the link to download software. b. Navigate to the Navisphere Host Agent/CLI download and selecttheoptiontosavethesoftwaretoyourserver. c. In the directory where you saved the software, double-click the executable file to start the installation wizard. 5. To install the software from the server support CD (any storage system), do the following: a. In the server s drive, insert the server support CD, which shipped with the storage system or the upgrade kit (for AX4-5 series or AX series systems upgrading to Navisphere Manager). The server support menu opens. If you do not see the server support menu, follow the steps below to open it. If you have a Windows Server 2008 Core system, the server support menu will not open; skip to step 6 for information on starting the executable. From the Windows taskbar, select: Start > Run In the Run dialog box, enter: drive:\locales\en_us\start.html where drive is the letter for the CD drive. Click OK. b. From the main menu select Install Products on Server. The INSTALL PRODUCTS page opens. c. Select Navisphere Host Agent. 26 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

27 6. For Windows Server 2008 Core systems, do the following: a. Change to the CD drive, for example d:. b. Navigate to the Windows host agent directory. cd windows\naviagent c. Start the executable: NaviAgent.exe 7. Follow the instructions on the installation screens to install the Navisphere Host Agent. TheNavisphereHostAgentsoftwareisinstalledontheWindows server. If you selected the default destination folder, the software is installed in the C:\Program Files\EMC\Navisphere Agent directory on Windows Server 2008 and 2003 (32-bit) or Windows 2000 systems, or the C:\Program Files (x86)\emc\navisphere Agent directory on Windows Server 2008 and 2003 (64-bit) systems. Once the Navisphere Host Agent installation is complete, the Initialize Privileged User List dialog box is displayed. 8. In the Initialize Privileged User List dialog box, perform one of the following: If the Config File field contains a file entry, then a host agent configuration file already exists on the server from a previous agent installation. Select Use Existing File to use this configuration file or select Browse to use a different file. The host agent configuration file contains a list of login names for this server. Only users logged in as listed in the Privileged User List can send CLI commands to the storage system. If the Config File field does not contain a file entry, a host agent configuration file does not exist on the server. Select Create/Overwrite File and browse to the agent.config file. You will then need to add users to the Privileged User List (login names for this server). Only users logged in as listed in the Privileged User List can send CLI commands to the storage system. EMC CLARiiON Server Support Products for Windows Servers Installation Guide 27

28 There must be at least one entry in the Privileged User List or an error message will appear. To add a user to the list Click Add to open the Add Privileged User dialog box. In the Add Privileged User dialog box, under User Name, enter the person s account username, for example, Administrator. Under System Name, enter the name of the host running Navisphere Manager (for example, Host4) and click OK. To remove a privileged user from the list Select the privileged username, and click Remove. 9. Click OK to save the new privileged user list and/or the new configuration file. The program saves the host agent configuration file with the new privileged user entries and starts the host agent. 10. In the Navisphere Agent Setup dialog box, click Finish. A command line window opens indicating that the host agent service is starting. 11. If you are prompted to reboot the server, click Yes. If you do not reboot before you run the Microsoft iscsi Software Initiator, the NIC initiators cannot log in to the storage system. 12. If you updated the host agent and were using event monitor, restore the event monitor configuration from a previously copied Navimon.cfg file: a. Stop the agent: At the Windows server, log in as the administrator or the equivalent. Open the Services pane. From the desktop, right-click My Computer and select Manage > Services and Applications > Services. or 28 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

29 Select Start > Administrative Tools > Computer Management > Services and Applications > Services. The Services pane opens. In the Services pane, right-click Navisphere Agent and select Stop. If asked to confirm your request to stop the agent service, click Yes, and close the Services pane or dialog box. b. Move or copy the saved Navimon.cfg to the real Navimon.cfg file. c. Start the agent: At the Windows server, log in as the administrator or the equivalent. Open the Services pane. From the desktop, right-click My Computer and select Manage > Services and Applications > Services. or Select Start > Administrative Tools > Computer Management > Services and Applications > Services. The Services pane opens. In the Services pane, right-click Navisphere Agent and select Start. If you want the host agent to start automatically at system startup: Right-click Navisphere Agent and select Properties. The Navisphere Agent Properties dialog box opens. Select the General tab. In Startup Type, select Automatic. The host agent will now start automatically at system startup. Close Computer Management. It may take a few minutes for the host agent to start if either applications are using the storage system or the SP event log islargeandthehostagentconfigurationfileisnotsetup. 13. Click Done to exit the installation wizard. EMC CLARiiON Server Support Products for Windows Servers Installation Guide 29

30 14. If you have a multihomed host (multiple NIC cards installed on the host), create an agentid.txt file to ensure that the agent finds the correct NIC card. A multihomed host machine has multiple IP addresses connected to networks; it is physically connected to multiple data links that can be on the same or different networks. When you install Navisphere Host Agent on a multihomed host, the host agent, by default, binds to the first NIC in the host. If your host is multihomed, for the host agent to successfully register with the desired CLARiiON storage system, you need to configure the host agenttobindtoaspecificnic.youdothisbysettingupanagentid.txt file. a. Using a text editor that does not add special formatting, create a file named agentid.txt (case sensitive). Save this file by doing one of the following: Set the EV_AGENTID_DIRECTORY environmental variable to the location you want to save the agentid.txt file. The Navisphere Host Agent will then look for the agentid.txt file in the location you specified. If you do not specify a location in the EV_AGENTID_DI- RECTORY environmental variable, Navisphere Host Agent will look for the agentid.txt file in the location specified by the registry entry HKEY_LOCAL_MACHINE\SOFT- WARE\EMC\Agent\1.0\ConfigPath. Thislocationis usually C:\Program Files\emc\ Navisphere Agent. If EV_AGENTID_DIRECTORY or HKEY_LOCAL_MA- CHINE\SOFTWARE\EMC\Agent\1.0\ConfigPath does not exist, create the agentid.txt file in the C:\ directory. b. Add the following two separate lines to the agentid.txt file, with no special formatting: First line: Fullyqualified hostname of the host Second line: IP address of the HBA/NIC port that you want Navisphere agent to use Forexample,ifyourhostisnamedhost28 on the domain mydomain.com and your host contains two HBAs/NICs, HBA1/NIC1 with IP address and HBA2/NIC2 30 EMC CLARiiON Server Support Products for Windows Servers Installation Guide

31 with IP address , and you want the host agent to use NIC 2, you would configure agentid.txt as follows: host28.mydomain.com The agentid.txt file should contain only these two lines, without any formatting. The first line should contain the hostname and the second line should contain the IP address of the HBA/NIC port as described above. Both lines should end with a carriage return. As a result, the cursor will be on a third line but this line should not contain any text. Installing Navisphere CLI on a Windows server c. Save the agentid.txt file. d. Restart the host agent. e. Once the host agent has restarted, verify that the host agent is using the correct IP address that is entered in the agentid.txt file by doing one of the following: In Navisphere Manager, verify that the host IP address is the same as the IP address that you entered in the agentid.txt file. If the address is the same, the agentid.txt file is configured correctly. View the new HostIdFile.txt file. You should see the IP addressthatisenteredintheagentid.txt file. 15. If you installed the host agent from the CD, close the server support menu by selecting Main Menu and then Exit. You can now remove the CD from the server s CD drive. 16. Verify that Navisphere Agent is installed using the Add/Remove Programs dialog box. EMC recommends that you install the most recent version of the Navisphere CLI software that is appropriate for your configuration. You can download the most recent version from the software download page on the Powerlink website (CX4 series, CX3 series, CX series, and AX4-5 series) or on the storage-system support website (AX series). You can also install the software from the server support CD (any storage system); however, the CD may not contain the most recent version for your configuration. EMC CLARiiON Server Support Products for Windows Servers Installation Guide 31