5G support tool V4.5 Installation Guide
|
|
- Rodney Blair
- 5 years ago
- Views:
Transcription
1 5G support tool V4.5 Installation Guide Date: 16/12/2014 Jeroen Jacobs
2 1 Administration 1.1 Document Identification Title 5G support tool V4.5 Project - Subject Installation Guide File(s) Company 5g support tool v4.5 installation guide 1.0.docx fifthplay 1.2 History Last modification: 26/07/ :55:00 Version Date Status Author Comments /12/2014 Released Jeroen Jacobs Initial version 1.3 Reviewers Reviewer Version Date Comments 1.4 Approvers Approver Version Date Company & Role Signature Jeroen Jacobs /12/2014 Fifthplay Project Manager Page 2 of 15
3 2 Introduction 2.1 Purpose & Goal This document defines the installation requirements for the renewed support tool functionality for 5G complexes (5G Support tool edition 2014, aka the 5G Support tool Version 4.5 ), available for the support departments. Via this tool, online complexes can be accessed e.g. for investigation and restoration of the correct operation. In comparison with the previous version of the documentation, it is split-up into 2 documents: one document will handle the installation procedure / installation requirements of the tool, the second one describes the tools functionalities in more details. This document is the first of the two documents and will describe the installation part of the support tool. 2.2 Abbreviations and naming Term 5G Aka AMP Apt Mb PC R&D SSH Description 5th Generation (of building automation system of Niko Projects) Also Known As Asset Management Portal Apartment Megabytes Personal Computer Research & Development Secure SHell Vx (e.g. V1, V2, V3) Version x (Version 1, Version 2, Version 3) 2.3 References List of additional documents and source material: Title Version Date Author Description 5G Installer Web Interface Quick Guide V /09/2011 Jeroen Jacobs Installer Web I/F User Guide V1 5G support tool V4.5 User Guide V1.2 (not known yet at date of publication) Jeroen Jacobs 5G support tool functional description and user guide Page 3 of 15
4 2.4 Table Of Contents Contents 1 Administration Document Identification History Reviewers Approvers Introduction Purpose & Goal Abbreviations and naming References Table Of Contents Requirements OS Browser NET PuTTY Free Disk Space User Rights Installing the tool First installation Upgrade from a previous version Login Page 4 of 15
5 4 Requirements 4.1 OS The 5G support tool V4.5 is suitable for installation on machines using the following operating systems: - Microsoft Windows Vista - Microsoft Windows 7 - Microsoft Windows 8 (*) Both 32-bit and 64-bit versions of those OS are supported. Other operating systems (e.g. Microsoft Windows XP, Mac OS, ) are NOT supported. For proper installation, administrator rights are mandatory. (*) not verified yet, but no problems are expected. 4.2 Browser On the PC, also one or more of the following browsers should be available: - Internet Explorer 9 or higher (mandatory) - Mozilla Firefox 6 or higher (recommended) - Opera 10 or higher - Google Chrome 13 or higher (recommended) - Safari 5 or higher To be able to install the tool, ONLY INTERNET EXPLORER IS ALLOWED. If you try to install the tool using another type of browser, the installation will FAIL and a MANUAL CLEANUP of temporary files generated during installation will ALWAYS be necessary, before a new installation attempt with Internet Explorer will be successful afterwards. Once the 5G support tool is installed, the use of Firefox or Chrome is recommended, as some functions may not be available or may not always react properly when using one of the other browsers. 4.3.NET Before installation of the tool, be sure Microsoft.NET Framework 4.5 (x86 and/or x64) or higher is installed on the PC. The use of Windows installer 4.5 is also mandatory. Otherwise the installation of the tool will also fail. 4.4 PuTTY To be able to take over a touch screen remotely, PuTTY should be installed on your system to open an SSH tunnel towards the screen. The installation of PuTTY version 0.62 or higher is recommended. Normally, PuTTY is already installed on your PC. 4.5 Free Disk Space The 5G support tool is a ClickOnce application for simplified installation. Approximately 30 Mb of space will be needed. Page 5 of 15
6 4.6 User Rights For a successful use of the tool, the necessary rights to synchronize to one or more of the AMP environments should be granted as well as the explicit use of the tool. Otherwise, no login into the tool will be possible. This is done for security reasons. Both rights have to be granted by the fifthplay R&D team. An account is strictly personal and should only be used by the person who was granted to use the tool. Abuse, use of the account by other persons or use without prior and profound knowledge of the 5G system (at embedded side as well as at core / AMP side) may harm the installed base = the systems installed in the complexes. It can disrupt the 5G functionalities and used databases as well as cripple the IP of fifthplay at core side (business logic used by fifthplay services included) and is strictly forbidden. Notice that the use of the tool may be logged or monitored by fifthplay. Abuse can result in withdrawing access to the systems. Use of the software implicitly means the user acknowledges to have sufficient knowledge of the 5G system and is totally aware of the risks involved with his actions. Using the tool also means the user accepts all of the above made statements. Page 6 of 15
7 5 Installing the tool 5.1 First installation The support tool installation is rather easy to be done, if the necessary precautions are taken and the steps are done exactly as described. Important notice: If you install the tool for the first time on your computer, you can proceed directly with the steps described below. If an older version of the tool is already installed on the computer, please uninstall the previous version(s) of the 5G support tool before proceeding. The necessary steps to do so can be found in the next paragraph, named Upgrade from a previous version. Installation steps when installing the tool: 1. Browse to the installation page using Internet Explorer. This 5G support tool installation page can be found on the following internet address: The following page will be displayed in your browser: Page 7 of 15
8 2. Click the Launch Installation button. The installer will then verify all necessary components and minimum hardware is available: If this is okay, the installation should then proceed. A new window is displayed then: Choose Install in this Application Install Security warning dialog. The tool will now be downloaded. A window with a progress bar is displayed: When the download is completed, the tool is automatically installed without need for any user interference and will also directly be launched for first usage. Page 8 of 15
9 Important remarks concerning your PC s.net environment: 1. It is possible that, during installation, the setup tool will ask for the upgrade of.net to a more recent version. This will only be the case if the version already found on the PC is older than stated in the paragraph Requirements. In this case, accept the installation of the newer version, as it is mandatory for the proper working of the 5G support tool. 2. As also mentioned as footnote in the Installation Complete closing window during the installation process (which gives the message that, even if the.net framework was estimated to be recent enough by the installation program), it is highly recommended to check for all critical updates and to install them all. Updating the.net framework to the latest edition available will result in an increased safety and security of your system during the use of the 5G support tool. Page 9 of 15
10 5.2 Upgrade from a previous version When a user tries to install the tool as described in paragraph First Installation, but an older version of the tool is still installed on the computer, the setup program will display the following error message: Press OK. The installation then will be terminated. If you try to install the 5G tool when another version was still active, then also an error will be thrown. If one of those errors occurs, the user has to do the following: 1. Close the 5G tool AND any tool windows that are still open. If you don t do this, the installation of the new tool will fail. 2. Verify ALL putty sessions are closed. This can be done by hitting <CTRL> + <ALT> + <DEL> at the same time, select the option to open the TASK MANAGER. Within the task manager, select the processes tab and see if any putty session is still open. If so, please select the putty session and press the end process button. Repeat this process until you have closed ALL putty sessions and none are found in the processes list anymore. If a putty session still exists when trying to install the new 5G support tool, it will also fail. 3. Open Windows Control Panel. Select the software (un)install or Add / Remove Program option. E.g. in Window 7 this can be found here (Programs > Uninstall a program): Page 10 of 15
11 4. A list of installed programs is displayed. Select the old version of the tool from the list and select uninstall. 5. A popup will appear to be sure you want to uninstall the old version of the tool. Confirm you want to uninstall the tool. Note: the pop-up text displayed may differ from the one shown in this document. It is possible a few options will be available (e.g. repair the installed tool etc.). If so, please select a removal of the tool and press OK to proceed with the uninstallation) 6. Normally, the program will now be uninstalled. Some popup windows may appear stating Windows is preparing to remove the tool, information is gathered and the tool is being configured and removed. Page 11 of 15
12 7. In case the older version of the tool was still open when trying to uninstall it, a popup will appear, asking if the tool may be closed. In this case, select automatically close applications and confirm by pushing the OK button. The tool will then be closed and removed from the computer. 8. After removal, the program will disappear from the list of all installed programs. Note that it s possible that the programs details are still visualized at the bottom of the control panel window. This is a normal behavior of some Microsoft Windows control panel versions and has not to be taken into account. The uninstall operation was completed successfully if the program disappeared from the installed program list as stated. 9. Then install the new version of the tool as described in paragraph First Installation. Page 12 of 15
13 6 Login The tool is named 5G tool and can be recognised by the following icon: The 5G support tool can be launched via the Windows home button and the direct link (if available) or can be found via the Windows home button, All programs under Fifthplay nv. Page 13 of 15
14 When the program is started, a login window is displayed. Fill in user name and password in the corresponding fields. Select the correct environment to be used (*): o Staging (test walls at fifthplay) o Demo o Production (deployed complexes to be used by Niko) Push the Login button to proceed. If the login is successful, the main window of the tool is displayed. If the login failed, an error message will be showed at the bottom of the login window, guiding the user what the cause of the problem is. Correct the problem(s) to proceed. (*) Real estate 5G complexes can be found in the Production environment. Test walls at fifthplay premises can normally be found in the Staging environment. The Development environment is strictly foreseen for 5G R&D during the development cycle. The Demo environment is currently for fifthplay services R&D usage only and isn t used at the 5G side. Notes: - A login will only succeed if the user has the appropriate rights to access the selected environment (see paragraph Requirements ) - At the next startup of the tool, the user name will already be prefilled (if the last login attempt was successful). - As the tool needs access to the selected AMP environment, a link with AMP has to be available during the session. If AMP isn t found, the login attempt will fail and display an authentication failed error window: This condition typically occurs during downtime of the fifthplay core (e.g. while upgrading the platform with the next released version). - Information for using the tool cannot be found in this document. it can be found in the 5G Support tool User Guide (see list of reference documents). Page 14 of 15
15 END OF DOCUMENT Page 15 of 15
Clear Cache Guide Click here for Windows guide Click here for Mac OS guide
Velocity@ocbc Clear Cache Guide Click here for Windows guide Click here for Mac OS guide Version 1.0 1 of 18 Step 1: Check your browser version 1. Type www.whatismybrowser.com at the address bar and press
More informationBrowser Cookie Settings
Browser Cookie Settings Error Messages: Browser's cookie functionality turned off Steps to Try 1. Try enabling cookies, close all browser windows and restart browser after enabling cookies 2. Try clearing
More informationTesting your TLS version
Testing your TLS version If you are not able to access Progressive Leasing websites, you may need to upgrade your web browser or adjust your settings. In order to test your TLS version to see if it is
More informationGet ready for mycourses
Get ready for mycourses For the best experience with mycourses your computer and web browser need to be up to date and configured correctly. Index Use a supported web browser Microsoft Windows Apple OS
More informationWorkstation Configuration
Workstation Configuration December 15, 2017 - Version 9.3 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
More informationCOMPUTER HEALTH CHECKLIST
COMPUTER HEALTH CHECKLIST Disk Cleanup Clear Browser Data Google Chrome Mozilla Firefox Safari Install Antivirus Update Software Windows Mac Remove Unused Programs Windows Mac Install Essential Programs
More informationInstructions For Configuring Your Browser Settings and Online Banking FAQ's
Instructions For Configuring Your Browser Settings and Online Banking FAQ's Instructions By Browser Type Google Chrome Firefox Internet Explorer 8 Internet Explorer 9 Safari Online Banking FAQ's Google
More informationHow to install Citrix on Windows XP/Vista/7/8/8.1
How to install Citrix on Windows XP/Vista/7/8/8.1 Citrix Receiver Installation 1. Bring up a web browser (ie: Internet Explorer, Firefox, or Google Chrome) and go to http://receiver.citrix.com. 2. Click
More informationEnter your Appserv username and password to sign in to the Website
Appserv Desktop Access Logging on from a Windows 10 Device Step 1. To sign in to the Appserv Desktop Access website, either enter the following address into the Microsoft Edge browser address bar, or click
More informationWorkstation Configuration
Workstation Configuration December 12, 2017 - Version 9.4 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
More informationDeposit Wizard TellerScan Installation Guide
Guide Table of Contents System Requirements... 2 WebScan Overview... 2 Hardware Requirements... 2 Supported Browsers... 2 Driver Installation... 2 Step 1 - Determining Windows Edition & Bit Count... 3
More informationWorkstation Configuration Guide
Workstation Configuration Guide August 13, 2018 Version 9.6.134.78 For the most recent version of this document, visit our documentation website. Table of Contents 1 Workstation configuration 4 1.1 Considerations
More informationWorkstation Configuration
Workstation Configuration September 22, 2015 - Version 9 & 9.1 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
More informationInstructions for Configuring Your Browser Settings and Online Security FAQ s
Instructions for Configuring Your Browser Settings and Online Security FAQ s General Settings The following browser settings and plug-ins are required to properly access Digital Insight s webbased solutions.
More informationOptimal Browser Settings Disable File Caching:
Optimal Browser Settings Disable File Caching: ICE Health Systems recommends that you disable any type of file caching in your internet browser, to avoid issues with storing older versions of documents
More informationMYOB Advanced Business
MYOB Advanced Business On-Premise Installation Last Updated: 24 November 2014 Contents Introduction 1 Pre-Requisites 1 Web Browsers... 1 Server Hardware and Software... 1 Database Hardware and Software...
More informationJersey City Free Public Library WIFI Hotspot
1. Windows 2000, XP, 7 and Vista Users: a. Select the wireless icon in the system tray. or or or b. Select the SSID of the library you are currently located: JCPL- c. Launch a web browser (Internet Explorer,
More informationIT Access Portal User Guide (Employees)
IT Access Portal User Guide (Employees) Introduction The University of Salford IT Access Portal provides University employees with secure, off-campus access to core IT applications and resources; for example:
More informationLogin Troubleshooting
Login Troubleshooting Scenario #1: I cannot log into my account and I am pretty sure I am using the correct credentials. Problem Solving Steps: 1. Check with your scheduler to ensure you are using the
More informationInstall and upgrade Qlik Sense. Qlik Sense 3.0 Copyright QlikTech International AB. All rights reserved.
Install and upgrade Qlik Sense Qlik Sense 3.0 Copyright 1993-2016 QlikTech International AB. All rights reserved. Copyright 1993-2016 QlikTech International AB. All rights reserved. Qlik, QlikTech, Qlik
More information3.1 Getting Software and Certificates
3 Configuring the Remote Client On the remote client you have to download the Sophos SSL VPN Client software including configuration data from the UTM User Portal. Then you install the software package
More informationVersion of 22 OCBC Bank. All Rights Reserved
Velocity@ocbc Clear Cache Guide Click here for Windows guide Click here for Mac OS guide Version 2.0 1 of 22 Step 1: Check your browser version 1. Type www.whatismybrowser.com at the address bar and press
More informationXFINITY Welcome Packet
XFINITY Welcome Packet Welcome! Your building comes with a fast, reliable property-wide WiFi network as well as access to our popular XFINITY TV video streaming service for university students. In the
More informationTable of Contents. Troubleshooting Guide for Home Users
Table of Contents Introduction... 1 Chapter 1: System Requirements... 2 Recommended and Minimum Supported Requirements... 2 Additional Information... 3 Internet Connectivity... 3 Tablet Compatibility...
More informationWeb Browser Problems and Solutions
Web Browser Problems and Solutions On rare occasions issues may arise when trying to use your FileTransfers.net web site, such as not being able to upload files successfully. Internet Explorer is most
More informationCleanMyPC User Guide
CleanMyPC User Guide Copyright 2017 MacPaw Inc. All rights reserved. macpaw.com CONTENTS Overview 3 About CleanMyPC... 3 System requirements... 3 Download and installation 4 Activation and license reset
More informationAppserv Internal Desktop Access Mac OS Device with Safari Browser. Enter your Appserv username and password to sign in to the Website
Appserv Desktop Access Logging on from a Mac OS device Step 1. To sign in to the Appserv Desktop Access website, enter the following address into the Safari browser address bar. Please Note: This documentation
More informationC1 CMS User Guide Orckestra, Europe Nygårdsvej 16 DK-2100 Copenhagen Phone
2017-02-13 Orckestra, Europe Nygårdsvej 16 DK-2100 Copenhagen Phone +45 3915 7600 www.orckestra.com Content 1 INTRODUCTION... 4 1.1 Page-based systems versus item-based systems 4 1.2 Browser support 5
More informationRemote Access for End User Reference Guide for EpicConnect Access
PRESBYTERIAN HEALTHCARE SERVICES Remote Access for End User Reference Guide for EpicConnect Access Version 1.0 12/27/2013 This remote access end user reference guide provides an overview of how to install
More informationEMS DESKTOP CLIENT Installation Guide
EMS DESKTOP CLIENT Installation Guide Version 44.1 Last Updated: March 5, 2018 EMS Software emssoftware.com/help 800.440.3994 2018 EMS Software, LLC. All Rights Reserved. Table of Contents CHAPTER 1: Introduction
More informationInstallation Manual on Intra SSL Service (PC Check)
Installation Manual on Intra SSL Service (PC Check) Note 1) No installation is allowed without administrator authority. Install to an account with administrator authority given. Note 2) The present manual
More informationProviderLink Virtual Print Solution (VPS) Installation Guide
Virtual Print Solution ProviderLink Virtual Print Solution (VPS) Installation Guide Customer Service Compuware-Covisint 280 Mangum Street, Suite 540 Durham, NC 27701 919.425.0555 All rights reserved 2008
More informationBROWSER-BASED SUPPORT CONSOLE USER S GUIDE. 31 January 2017
BROWSER-BASED SUPPORT CONSOLE USER S GUIDE 31 January 2017 Contents 1 Introduction... 2 2 Netop Host Configuration... 2 2.1 Connecting through HTTPS using Certificates... 3 2.1.1 Self-signed certificate...
More informationHow to Configure an SSH Tunnel on PuTTY
How to Configure an SSH Tunnel on PuTTY YOU CAN USE A DYNAMIC TUNNEL TO ACCESS ALL REMOTE INFRASTRUCTURE. Most of you have probably used a tunnel with an SSH connection. What you probably weren t aware
More informationLogin Troubleshooting
Login Troubleshooting Scenario #1: I cannot log into my account and I am pretty sure I am using the correct credentials. Problem Solving Steps: 1. All MinuteClinic employees will use the username MC followed
More informationKNOXPLANS for New Users
KNOXPLANS for New Users Version 9.1, October 2018 Contents KNOXPLANS for New Users... 1 Welcome to KnoxPlans, Version 9.1... 2 Recommended Client Hardware and O/S Specifications... 2 Browser Requirements...
More informationLearning Center Computer and Security Settings
Learning Center Computer and Security Settings Learning Center Computer Settings Please Note: To allow your computer to communicate most effectively with the Learning Center, and update your training record
More informationBrowser Checklist. Objective. Content. 1) Zurich recommended browser
Browser Checklist Objective To ensure that agents have the fastest and best experience of Zurich einsurance portal. By checking that agents have the best browser on the computers. By creating a shortcut
More informationBROWSERS OPTIMIZATION
BROWSERS OPTIMIZATION To allow your browser to function more effectively, we recommend that you Clear your browser cache (delete temporary files) and Remove any compatibility view option previously selected
More informationetrac Guide System Requirements Global DMS, 1555 Bustard Road, Suite 300, Lansdale, PA , All Rights Reserved.
etrac Guide to System Requirements Version: 2.5 Published: 05/18/2015 Global DMS, 1555 Bustard Road, Suite 300, Lansdale, PA 19446 2015, All Rights Reserved. Table of Contents Minimum System Requirements...
More informationAPP-J: WHAT IS APPLICATION JUKEBOX?
APP-J: WHAT IS APPLICATION JUKEBOX? Use Application Jukebox (App-J) to run University software on any Windows PC or laptop. Launch apps from the Application Jukebox web page Install the Application Jukebox
More informationLexisNexis Firm Manager. V2.1.1 Release Notes 10/16/2011. LexisNexis Practice Management Regency Parkway Suite 600 Cary North Carolina USA 27518
LexisNexis Firm Manager V2.1.1 Release Notes 10/16/2011 Table of Contents Release Details... 3 Overview... 3 Feature Enhancements... 4 Integration with Google... 4 System Requirements... 13 OS/Browser
More informationRepublicbank.com Supported Browsers and Settings (Updated 03/12/13)
Republicbank.com Supported Browsers and Settings (Updated 03/12/13) We support the Internet Explorer 8.0 & 9.0. If you are using Internet Explorer 7.0 or earlier you will need to update your browser. Click
More informationAssistant User Guide
mydatavo Assistant User Guide 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Table Of Contents Features...ii Introduction...1 1. Installing mydatavo Assistant...1 1 System Requirements... 1 1.2
More informationYou can use the WinSCP program to load or copy (FTP) files from your computer onto the Codd server.
CODD SERVER ACCESS INSTRUCTIONS OVERVIEW Codd (codd.franklin.edu) is a server that is used for many Computer Science (COMP) courses. To access the Franklin University Linux Server called Codd, an SSH connection
More informationWelcome to InSite: A GUIDE TO PROOFING ONLINE. Getting Started Viewing Job Information Uploading Files Viewing Pages Requesting Corrections
Welcome to InSite: A GUIDE TO PROOFING ONLINE Getting Started Viewing Job Information Uploading Files Viewing Pages Requesting Corrections PROOF.REGISTERGRAPHICS.COM *NOTE: There is no www in this address.
More informationRemote Support 19.1 Web Rep Console
Remote Support 19.1 Web Rep Console 2003-2019 BeyondTrust Corporation. All Rights Reserved. BEYONDTRUST, its logo, and JUMP are trademarks of BeyondTrust Corporation. Other trademarks are the property
More informationQUICK SET-UP VERIFICATION...3
TABLE OF CONTENTS 1 QUICK SET-UP VERIFICATION...3 2 INSTALLING CERTIFICATES...3 3 IF YOU USE MS INTERNET EXPLORER...3 3.1 INSTALLING THE CERTIFICATE...3 3.2 SSL3 ACTIVATION:...3 3.3 JAVASCRIPT ACTIVATION...3
More informationBrowser Settings for MyCompLab and MyLiteratureLab. October 5, 2010
Browser Settings for MyCompLab and MyLiteratureLab October 5, 2010 Copyright 2010 by Pearson Education, Inc. All rights reserved. No part of the contents of this book may be reproduced or transmitted in
More informationSPAR. Installation Guide. Workflow for SharePoint. ITLAQ Technologies
SPAR Workflow for SharePoint 0 ITLAQ Technologies www.itlaq.com Table of Contents I. System Requirements...2 II. Install SPARK Workflow on your environment...2 III. Obtain SPARK Workflow License...7 IV.
More informationUSER GUIDE. Boston Medical Center HealthNet Plan Collateral Ordering Site
USER GUIDE Boston Medical Center HealthNet Plan Collateral Ordering Site TABLE OF CONTENTS Store access...3 Catalog...6 Personalize product(s) & ordering...7 Shopping cart and checkout...10 Order manager
More informationPlease Check Your Browser Version and Security Settings for New PCI Compliance
Please Check Your Browser Version and Security Settings for New PCI Compliance New Online Security Requirements and web encryption to ensure PCI Compliance is being rolled out globally to further protect
More informationWeb Browser Settings Guide
Web Browser Settings Guide Table of Contents Operating Systems and Browser Versions...2 Mozilla Firefox...2 Using Adobe Reader Instead of the FireFox PDF Viewer...4 Google Chrome...8 Google Chrome PDF
More informationiphone ios 8.x (4s, 5, 5s & 5c, 6, 6+ models) ipad ios 8.x (all models) Android OS or higher
OVERVIEW The ADF Desktop Integration template is used in the Projects module and General Ledger module for uploading journal entries. After the new version of Oracle is completed, you will be prompted
More informationUser Guide for Webcast Viewers. Live Webcast Video/Audio Only. For assistance visit:
User Guide for Webcast Viewers Live Webcast Video/Audio Only For assistance visit: www.vvc.ca/webhelp Updated November 2015 Version 1.0 Page 1 of 10 TABLE OF CONTENTS Online Viewer Tips 03 Volume Controls
More informationBackup data from Management Tool... 1 Install i-vu CCN Standard Restore data from backup... 3 Access the startup screen...
i-vu CCN Standard 4.2 Upgrade Guide from 4.0 CARRIER CORPORATION 2009 A member of the United Technologies Corporation family Stock symbol UTX Catalog No. 11-808-407-01 7/14/2009 Table of Contents Backup
More informationDeposit Wizard Panini Installation Guide
Guide Table of Contents System Requirements... 2 WebScan Overview... 2 Hardware Requirements... 2 Supported Browsers... 2 Driver Installation... 2 Step 1 - Determining Windows Edition & Bit Count... 3
More informationPRE-REQUISITES. The following software are the pre-requisites for functioning of SRM.
PRE-REQUISITES A. SOFTWARE The following software are the pre-requisites for functioning of SRM. Recommended OS: Windows 7 SP1 and above. Note: (Windows XP is not recommended) Recommended Browser: Internet
More informationBrowser Settings. Updated 4/30/ SSF
Browser Settings Updated 4/30/2014 - SSF Contents How to Locate the Online Banking URL... 3 Initial Steps for Browser Settings... 8 Internet Explorer... 9 Firefox... 13 Chrome... 18 Safari 6.0.5 and up...
More informationWorkstation Configuration
Workstation Configuration Version 8.2 May 2, 2014 For the most recent version of this document, visit our documentation website. Table of Contents 1 Workstation configuration 3 1.1 Custom level Internet
More informationAT&T Core Mobility Integrated Dispatch Console User Guide. Installation Guide. AT&T Integrated Dispatch Console 3.0
Installation Guide AT&T Integrated Dispatch Console 3.0 October 2016 Table of Content 1. Introduction... 3 1.1. Purpose and Scope... 3 1.2. Terms and Definitions... 3 1.3. About this Manual... 5 1.4. What
More informationClear Cache Internet Explorer 8 Win Xp 32 Bit
Clear Cache Internet Explorer 8 Win Xp 32 Bit Clear the Browser cache and try logging into the site again. Use Ctrl + Try adding the following to the Internet Explorer Trusted Sites. In Internet Page /
More informationEIS Assist Job Aid. Browser Cache How to Clear Browser Cache. Prepared by: [EIS Assist] Last modified: 28 February 2017 (version 1.
EIS Assist Job Aid Browser Cache How to Clear Browser Cache Prepared by: [EIS Assist] Last modified: 28 February 2017 (version 1.0) Contents Clearing Browser Cache... 1 Before you begin... 1 Cache - How
More informationGuide for Windows users with Internet Explorer and Firefox
Velocity@ocbc Guide for Windows users with Internet Explorer and Firefox Version 2.0 070513 1 of 18 Check the Java version 1. Launch a browser and go to http://www.java.com/en/download/installed.jsp?detect=jre
More informationBlackboard Questions? Contact the Center for Online Teaching and Learning Phone: (708)
Collaborate First Time Users - Mac Login to your Blackboard course and find a Blackboard Collaborate Session to enter. Depending on the instructor s directions, you may either enter a session by clicking
More informationBrowser Guide for PeopleSoft
Browser Guide for PeopleSoft Business Process Guide For Academic Support Specialists (Advisors) TABLE OF CONTENTS PURPOSE...2 INTERNET EXPLORER 7...3 GENERAL TAB...4 SECURITY TAB...6 PRIVACY TAB...10 CONTENT
More informationSystem Requirements for Mac OS X Clients. Download View Client Package. **Take note: This guide is not a detailed step by step guide.
**Take note: This guide is not a detailed step by step guide. System Requirements for Mac OS X Clients Download View Client Package 1. Launch Safari. 2. Please click on FAQs, navigate to How-to sub-category
More informationIHS > Decision Support Tool. IHS Enerdeq Browser Version 2.9 Release Notes
IHS > Decision Support Tool IHS Enerdeq Browser Version 2.9 Release Notes February 23rd, 2016 IHS Enerdeq Browser Release Note v2.9 IHS Enerdeq Browser Release Notes v.2.9 IHS Enerdeq Browser Release Notes
More informationFREQUENTLY ASKED QUESTIONS... 2 DOWNLOADING AND INSTALLING THE APPLICATION Microsoft Windows Apple Mac Proxy Authentication...
Contents FREQUENTLY ASKED QUESTIONS... 2 DOWNLOADING AND INSTALLING THE APPLICATION... 5 Microsoft Windows... 5 Apple Mac... 10 Proxy Authentication... 12 Error Console... 13 Microsoft Windows... 13 Apple
More informationThe SSL device also supports the 64-bit Internet Explorer with new ActiveX loaders for Assessment, Abolishment, and the Access Client.
WatchGuard SSL v3.2 Update 2 Release Notes Supported Devices SSL 100 and 560 WatchGuard SSL OS Build 452330 Revision Date 11 November 2014 Introduction WatchGuard is pleased to announce the release of
More informationTable of Content. Last updated: June 16th, 2015
BROWSER SETTINGS MASTER DOCUMENT Last updated: June 16th, 2015 Table of Content General Information... 2 Internet Explorer 8,9, & 11 Settings... 3 Safari Settings... 5 Firefox Settings... 6 Google Chrome
More informationClear Cache Internet Explorer 8 Window Xp 32 Bit
Clear Cache Internet Explorer 8 Window Xp 32 Bit Clear the Browser cache and try logging into the site again. Use Ctrl + Try adding the following to the Internet Explorer Trusted Sites. In Internet Page
More informationInstructions for using Citrix to access applications for students in the Department of Mathematics and Statistics.
Instructions for using Citrix to access applications for students in the Department of Mathematics and Statistics. What is Citrix? Citrix is a product that provides remote access to applications. Important
More informationPerceptive Experience Web Scan
Perceptive Experience Web Scan Technical Specifications Version: 2.2.x Written by: Product Knowledge, R&D Date: Wednesday, April 05, 2017 2017 Lexmark. All rights reserved. Lexmark is a trademark of Lexmark
More informationVersion June 2016
HOSTING GUIDE Version 3.2.3 June 2016 This guide is sold in conjunction with the VETtrak Hosting Serv ice and is current at the time of purchase. Later v ersions are av ailable for download from www.v
More informationRapise Installation Guide Version 3.0 Inflectra Corporation
Rapise Installation Guide Version 3.0 Inflectra Corporation Date: April 19th, 2015 Contents Introduction 1 1. Installing Rapise 2 1.1. System Prerequisites 2 1.2. Remove any Previous Versions 3 1.3. Installing
More informationPro-face Connect User Guide for Security Setting
Pro-face Connect User Guide for Security Setting Preface The information provided in this documentation contains general descriptions and/or technical characteristics of the performance of the products
More informationWhite Paper. Fabasoft Folio Web Client Configuration Possibilities. Fabasoft Folio 2016 Update Rollup 6
White Paper Fabasoft Folio Web Client Configuration Possibilities Fabasoft Folio 2016 Update Rollup 6 Copyright Fabasoft R&D GmbH, Linz, Austria, 2017. All rights reserved. All hardware and software names
More informationWeb Signer User Guide. Version 1.9
Web Signer 1.0.7 User Guide Version 1.9 Disig, a.s. Záhradnícka 151, 821 08 Bratislava Phone: +421-2-2850150, E-mail: disig@disig.sk IČO: 35 975 946, VAT ID: SK2022116976 Registered in the Commercial Register
More informationRemote Support Web Rep Console
Remote Support Web Rep Console 2017 Bomgar Corporation. All rights reserved worldwide. BOMGAR and the BOMGAR logo are trademarks of Bomgar Corporation; other trademarks shown are the property of their
More informationINSIGHTS, POWERED BY INSIDEVIEW
INSIGHTS, POWERED BY INSIDEVIEW Installation Guide Product Version 4.2 OCTOBER, 2017 Table of Contents Chapter 1: Introduction to Insights, powered by InsideView...3 What s New in this Release?... 4 Chapter
More informationBefore you use EBIS for the first time or every time you replace your PC/Laptop please follow the guidance below:
Workers Educational Association ebis Requisitions Set Up Guide Before you use EBIS for the first time or every time you replace your PC/Laptop please follow the guidance below: Content Please ensure your
More informationKG-TOWER Software Download and Installation Instructions
KG-TOWER Software Download and Installation Instructions Procedures are provided for three options to download and install KG-TOWER software version 5.1. Download to a temporary folder and install immediately.
More informationVMware Plugin Installation for Windows 8.1 or newer
VMware Plugin Installation for Windows 8.1 or newer Table of Contents Access vlab and Install Plugin... 1 Firefox Settings... 5 Internet Explorer 11 Settings... 6 Installing Firefox ESR v52... 8 Access
More informationBanner Frequently Asked Questions (FAQs)
Banner Frequently Asked Questions (FAQs) Contents How do I install Java?... 1 Banner prompts me to download and install Java. Is this okay?... 1 What Java version should I use?... 2 How do I check what
More informationREHAU SUPPLIER PORTAL
REHAU Group REHAU SUPPLIER PORTAL BROWSER COMPATIBILITY & REQUIREMENTS BPE-IBS Revision 1 vom 15.02.2018 5923DE 03.06 - 2 - TABLE OF CONTENT 1 REHAU SUPPLIER PORTAL - INTRODUCTION... 3 2 GENERAL BROWSER
More informationVolume. Enterprise Secure File Transfer (ESFT) User Guide
Volume Enterprise Secure File Transfer (ESFT) User Guide Date: 04/08/2015 Copyright 2011, PG&E Fo r PG&E internal use o nly All rights reserved. Legal Notices Pacific Gas and Electric Co. (hereinafter
More informationKODAK INSITE. Using InSite to Upload Files. Customer InSite Instructions. Supported Browsers & Recommendations:
Using InSite to Upload Files These are the instructions for uploading, reviewing and approving files within the Kodak InSite Prepress Portal. If you have any questions, please contact your Account Manager.
More informationRemotely accessing GPH ICT systems
Remotely accessing GPH ICT systems Version: 1.7 CONTENTS 1. Background and Support... 2 2. Setting up remote access... 3 2.1 Installing the Symantec VIP MOBILE App... 3 2.2 Registering your device... 4
More informationFirewalls can prevent access to the Unix Servers. Please make sure any firewall software or hardware allows access through Port 22.
EINSTEIN OVERVIEW Einstein (Einstein.franklin.edu) and Codd (codd.franklin.edu) are two servers that are used for many Computer Science (COMP) courses. Students will be directed to use either Einstein
More informationTLS 1.2 Browser Compatibility
TLS 1.2 Browser Due to security reasons, CUB Net banking site will be disabled on browser with SSL 1.0, SSL 2.0, SSL3.0 and TLS 1.0. The Net banking site will work on browsers with TLS 1.2 support. If
More informationIn order to update you will have to uninstall the current version and install the newer version using the same procedure.
Installing the 3M Cloud Library app on your Kindle Fire DISCLAIMER These instructions are to be used as a reference only. Please note that by downloading the 3M Cloud Library app you assume all risk of
More informationHow To Delete Cookies In Vista Firefox Windows 7 Google Chrome
How To Delete Cookies In Vista Firefox Windows 7 Google Chrome How to delete cookies and browsing history in Internet Explorer, Chrome, Firefox and Safari. Everything you Located to the top right of the
More informationSetting up IMAP Mail in Outlook
Setting up IMAP Mail in Outlook Setting up the Certificate in Internet Explorer 1. Open up Internet Explorer. Browse to https://intranet.yourschooldomain.school.nz. You will get a Certificate Error. Click
More informationPARTNER CABINET MANUAL
Financial services by Baltikums Bank AS PARTNER CABINET MANUAL www.blueorangebank.com Approved on 13.04.2017 Valid as of 21.04.2017 B1-1118/01 Terms and Definitions...3 1. General Description of the Partner
More informationUser Guide. 3CX Recording Manager Standard. Version
User Guide 3CX Recording Manager Standard Version 15.5.109 "Copyright VoIPTools, LLC 2011-2018" Information in this document is subject to change without notice. No part of this document may be reproduced
More informationHOW TO APPLY INSTRUCTIONS FOR FILLING ONLINE APPLICATION FORM FOR WEST BENGAL POWER DEVELOPMENT CORPORATION LIMITED
HOW TO APPLY INSTRUCTIONS FOR FILLING ONLINE APPLICATION FORM FOR WEST BENGAL POWER DEVELOPMENT CORPORATION LIMITED 1. Visit Website: http://www.wbpdcl.co.in/ and follow the link Career to access the web
More informationRequired software. Mac OS X In this section, you ll find instructions for downloading and configuring the Arduino IDE in Mac OS X.
Required software You should be able to program your Arduino with just about any computer using a piece of software called an integrated development environment (IDE). To run this software, your computer
More informationHow to Launch an Online Course for the first time
How to Launch an Online Course for the first time This tutorial walks you through the steps to find, view and launch online courses that you have purchased using Council Connect. Important information
More informationINSIGHTS, POWERED BY INSIDEVIEW
INSIGHTS, POWERED BY INSIDEVIEW Installation Guide Product Version 4.3 JANUARY, 2019 Table of Contents Chapter 1: Introduction to Insights, powered by InsideView...3 What s New in this Release?... 4 Chapter
More information