GUIDE TO TEST IMAGE CAPTURE Version: 2.0

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1 Author: Moray Paterson Revision: Copyright in the whole and every part of this document belongs to Medilogik Limited ("Medilogik"). It may not be used, sold, transferred, copied or reproduced in whole or in part in any manner or form except with the prior written consent of Medilogik or as permitted by applicable law. Any copies or reproductions of this document/drawing (in whole or in part) made by any method must also include a copy of this covering page text. This document is supplied without liability for errors or omissions. Medilogik Limited, South Felaw Maltings, 44 Felaw Street, Ipswich, Suffolk. IP2 8SJ 2016 Medilogik Limited, all rights reserved. Page 1 of 11

2 Contents 1. Document Revision History Introduction Purpose Scope Audience Assumptions Pre-requisites Out of Scope Adding a Patient to Medilogik EMS TM Adding a Test Patient The In Room Screen Image Capture Status Deleting a Test Patient Episode Troubleshooting Physical Cabling Issues with the PC Issues with the Stack Medilogik Limited, all rights reserved. Page 2 of 11

3 1. Document Revision History Version Date Revised by Change description /11/15 Moray Paterson Initial Version /11/16 Zoë Clough Rebrand This is a controlled distribution document and is subject to change. To ensure you are using the most up to date version of this document please contact Medilogik Ltd. THIS DOCUMENT IS INTENDED FOR USE BY MEDILOGIK STAFF AND CUSTOMERS ONLY ANY REPRODUCTION OR DISTRIBUTION OF THIS DOCUMENT SHOULD ONLY BE DONE SO WITH THE EXPRESS PERMISSION OF MEDILOGIK REPRESENTATIVES 2016 Medilogik Limited, all rights reserved. Page 3 of 11

4 2. Introduction This document has been created for users of the Medilogik EMS TM Endoscopy Reporting System to support the testing of the Image Capture hardware. 2.1 Purpose This document will serve as a guide to users looking to test image capture functionality within the system. Additional information is provided to support the users as they test the relevant connections and options within the system. 2.2 Scope This document will cover the steps required within the application to create a procedure and access the relevant screens for image capture. The document will also cover the process to delete the test patient once users are finished. Further details are provided to describe some of the most common issues that affect our user community. 2.3 Audience This document has been designed for use by any member of staff required to test the Image Capture hardware. 2.4 Assumptions The following has been assumed: Users of this document are: Computer literate Familiar with the basic use of Medilogik EMS TM Familiar with the cabling required to connect the Image Capture hardware Are Site Administrators The Customers have test patient recorded within either their PAS or booking interface that can be used for such testing The Medilogik EMS TM System, cabling and Image Capture hardware are already in place and have been working correctly 2.5 Pre-requisites Before starting the process of testing the Image Capture hardware, please ensure the following: The PC being used is: Switched on Has the Medilogik EMS TM Image Capture software drivers installed Is connected to the site s network Is connected to a printer if necessary (to test printing) The Image Kit has: All cabled connections securely in place The Stack / Processors are: Connected and switched on There is an endoscope attached to the stack and connected 2016 Medilogik Limited, all rights reserved. Page 4 of 11

5 All devices are working correctly 2.6 Out of Scope This document will NOT cover the following: Installation of the Image Capture Kits Installation of Image Capture cabling Installation of Image Capture software drivers Interfacing of Medilogik EMS TM to external databases Customer specific issues based on local or group configuration 2016 Medilogik Limited, all rights reserved. Page 5 of 11

6 3. Adding a Patient to Medilogik EMS TM To allow users to test the Image Capture hardware, there is a need to create a record within the system and to access the InRoom screen. The following steps describe the process to locate a patient and access the required screen. 3.1 Adding a Test Patient Step Instruction a. Medilogik EMS TM is a Browser based application. Open Internet Explorer or click Desktop Icon b. Enter the URL for the system. The address can be obtained from local Site Admin staff or directly from Medilogik c. Enter your user name and password for Medilogik EMS TM and click Login button Image d. Use the Search facility within Medilogik EMS TM to look for a test patient. You may need to contact your organisation s PAS specialists for details. Enter the appropriate name advised and click the Search button e. Select the correct Patient from the search results f. Click the Unscheduled Referral button to create a new Referral for the test patient 2016 Medilogik Limited, all rights reserved. Page 6 of 11

7 g. Complete the details in the Referral screen. Pay attention to the mandatory fields denoted with a red asterisk (*) An example of a completed screen is shown Within your own organisation the options may differ from the ones given on this example h. Click Admission to move to the next screen i. Confirm the arrival time and click Assessment to move to the next screen j. Confirm that consent has been obtained and complete any other mandatory requirements. Click Referral Reasons to progress to the next screen k. Select a Referral Reason and then click on In Room to progress to the next screen 2016 Medilogik Limited, all rights reserved. Page 7 of 11

8 3.2 The In Room Screen The In Room screen does not need to be completed for testing image capture. Step Instruction Image a. At the In Room screen, the user will see the image panel to the right of the screen. If the Image Capture is connected, the live video image feed should be seen at this point. Any Error Message for the camera status are shown in the next section Test the image capture by triggering from the scope. The set up may vary from site to site but it is generally, button 1 then button 3 on the scope or button 1 then button 4 used to Freeze and Release the image. Medilogik EMS TM version 1.8 or above introduced a manual capture button in case there is an issue with triggering from the scope. b. If the solution is working correctly, then a series of small images will be captured beneath the main image display 2016 Medilogik Limited, all rights reserved. Page 8 of 11

9 3.3 Image Capture Status The following statuses relate to the condition of the Image Capture hardware and its connections Status Device Connected green text Image Service Not Installed or not running red text Image Drivers are not installed red text No video capture device found check cables red text Description The image capture is working correctly EMS TM ICD Drivers not installed or PC needs to be restarted EMS TM ICD Drivers are not installed The ICD is not connected to the PC. Check the single USB cable is connected and undamaged. Try removing and re-connecting the cable in the same USB port. The IT department can restrict the use of USB ports and so it may not be possible to try another socket. Restart the PC and retry. 3.4 Deleting a Test Patient Episode Having successfully tested the Image Capture hardware and proved that the solution is working correctly, you should now delete the test record from the system to prevent details appearing in future reports and audits. Note: These actions can only be completed by users with Site Admin or System Admin permissions Step Instruction Image a. With Medilogik EMS TM open and the test episode visible b. Select Patient / Admin / Delete Episode. This will start the process to deleting the entry Medilogik Limited, all rights reserved. Page 9 of 11

10 c. A dialogue window will be opening requesting reason for deletion. Enter the reason Click the checkbox confirming that you understand that these steps will be delete all information relating to the episode In more recent versions of EMS TM users will be required to enter their password as a second level of security before the episode can be deleted Click Delete to confirm the action d. Return to the Home screen and if required click the Refresh button to update the displayed data 2016 Medilogik Limited, all rights reserved. Page 10 of 11

11 4. Troubleshooting When a user tests the Medilogik EMS TM Image Capture hardware, there are very often obvious issues relating to the physical connections that you might see. In some cases, there may be problems with the PC or Stack that prevent the Image Capture Device working. Consider the following problems: 4.1 Physical Cabling Check cable connections to ensure they are secure. If in doubt, disconnect and reconnect firmly Look for physical damage to the cables such as kinks, cuts or compression where an object may have been placed on the cables Be aware that colleagues, IT staff or engineers working on the stack may accidentally remove cables that are required to connect the image kit, not realising what they were for 4.2 Issues with the PC For most of our customers, users are unable to install the Medilogik EMS TM software drivers. Please contact your own IT Service Desk for support Has the PC been changed? The drivers may not have been installed. Please contact your own IT Service Desk for support Has any new software been added to the PC lately, as this may have affected the settings and drivers on the PC 4.3 Issues with the Stack In most cases, when there are issues with the imaging the stack is normally the last place where a problem might be located. However, the following items are based on experiences that have affected some of our customers. Any such issues may be a result of a recent visit from a Service Engineer. Triggering not working ensure that the correct buttons are being pressed for Freeze and Release Triggering still not working re-seat the trigger cable at the back of the stack Triggering still not working has an engineer been on site recently> Have any other settings been altered? ICD connected but screen on PC display is black while the live feed can be seen on the stack ensure that the video cables are connected correctly 2016 Medilogik Limited, all rights reserved. Page 11 of 11