NetBrain Enterprise Server 5.0 Edition 4 Steps to Setup NetBrain

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1 Overview The NetBrain system has four components: Customer License Server, Workspace Server, Network Server and Workstation. Customer License Server manages workspaces and license Workspace Server holds and manages all data for shared workspaces Workstation is the main user interface Network Server collects data from live network There are 4 quick steps to setup the entire system and make it ready to use: Step 1 Install the Server and Client Software ~ 20 minutes for standard deployment Step 2 Discover your Live Network ~ 30 minutes for 200 devices Step3 (optional) Import User Information from LDAP/AD ~ 10 minutes Step 4 Tune Workspace for Everyday Use Depends on size of network The following table lists the system specifications and connectivity requirements: System Specifications CPU Memory Hard Disk Operating System Customer License Server 2 GHZ Dual Core 4GB (Preferred) 2GB (Minimum) 5GB free disk space Windows 2003(SP2+) or Windows bit/64-bit, with IIS pre-installed. VMware is supported. Workspace Server 2 GHZ Dual Core 8GB (Preferred) 2GB (Minimum) 10GB free disk space Windows 2003(SP2+) or Windows bit/64-bit, with IIS pre-installed. VMware is supported. Network Server 2 GHZ 4GB (Preferred) 2GB (Minimum) Workstation 1GHZ 2GB (Preferred) Client 1GB (Minimum) 10GB free disk space 10GB (Preferred) 5GB (Minimum) Windows 2003(SP2+) or Windows Can coexist with Customer License Server or Workspace Server. Windows XP, Windows Vista, Windows 7, Windows 2003/2008 OE Quick Setup for POC support@netbraintech.com 1

2 Network Connectivity Requirements Customer License Server Workspace Server Accessible by Workspace Server via HTTP or HTTPS Accessible by Workstation and Network Server via HTTP or HTTPS Network Server Access live network via SNMP, ICMP and telnet/ssh Accessible by Workspace Server at TCP port 7813 Accessible by Workstation at TCP port 9099 Workstation Client Access Workspace Server via HTTP or HTTPS Access Network Server via TCP port 9099 Step 1 Install the Server and Client Software 1.1 Install the Customer License Server a) Download ESv5.0 Download the NetBrain Enterprise Server 5.0 software here. software to a Windows Unzip the file after download or 2008 server b) Run the setup file and For Windows 2008, it recommends that right click on the setup file and select the follow the setup wizard Run as Administrator option. In the step of Select Features, just only select the Customer License Server option. Note: For the purpose of testing, you can install the customer license server and workspace server on the same computer by also checking the workspace server option. But in the actual deployment environment, with an eye to the performance, we suggest to install these two servers on different computers. In the step for POSTGRES installation, use the default port and keep the default username as postgres and the password as postgres. c) Activate your trial license When the installation wizard complete, NetBrain License tool pops up. Click on the Activate Trial License button; fill in your and Activation key (The Activation OE Quick Setup for POC support@netbraintech.com 2

3 d) Login Customer License Server web interface Key has been sent to you in the trial request ). Note: If this server has to access internet via proxy, please set Internet proxy first. If your license server is NOT connected to the Internet, please contact and we will send you instructions on how to activate the license offline. Enter URL or domain name of Customer License Server>/netbrain. The default username/password is admin/admin. Note: If the web page does not come up, please check the default IIS web page. If the default IIS webpage does not come up, check the IIS setting and maybe reinstall IIS. Otherwise, please refer to this link for more information. 1.2 Install the Workspace Server a) Run the setup file on Double click the same setup file downloaded in step 1.1.a) and start to install the another machine and Workspace Server. For Windows 2008, it recommends that right click on the setup follow the setup wizard file and select the Run as Administrator option. In the step of Select Features, just only select the Workspace Server option. In the step for POSTGRES installation, use the default port and keep the default username as postgres and the password as postgres. b) Register the workspace server on Customer License Server 1. Login to Customer License Server web interface by entering URL or domain name of Customer License Server>/netbrain with default credential admin/admin 2. Switch to Workspace Server tab then click Add button to popup Workspace server properties window. Input IP address of this workspace server and HTTP port 80. OE Quick Setup for POC 3

4 Note: You may require Customer License Server administrator to do this step for you. c) Create share workspace On the workspace server, click Start > All Programs > NetBrain > Netbrain Enterprise Server > Add Share Workspace to launch the Add Shared Workspace tool. Enter the workspace name and choose a folder location, and then click Add button to start to create the workspace. d) Allocate Seats and Nodes for Share Workspace on Customer License Server webpage 1. Login to Customer License Server webpage by entering URL or domain name of Customer License Server>/netbrain. Switch to Workspace Server tab, click the icon in Workspace list column to open Workspace list window. OE Quick Setup for POC support@netbraintech.com 4

5 2. Click Refresh button to ensure all shared workspaces were listed properly. 3. Click Edit icon to allocate seats and nodes for this workspace. Note: Shared workspace should be created on Workspace Server, and must be authorized in Customer License Server, so that it can be operated in OE workstation. If you want to create multiple share workspaces on the workspace server, please follow step 1.2.c--1.2.d. If you want to create multiple workspace servers on other machines, please follow step 1.2.a 1.2.b. 1.3 Install the Network Server a) Download the Network Server installation package b) Run the setup file and follow the setup wizard 1.4 Install NetBrain Workstation a) Download the Workstation installation package b) Run the setup file and follow the setup wizard Open the Customer License Server homepage by entering URL or domain name of Customer License Server>/netbrain, and click on the Network Server Download Setup link. Save the file. For Windows 2008, we recommend that you right click on the installation package and select Run as Administrator option. Open the Customer License Server homepage by entering URL or domain name of Customer License Server>/netbrain, and click on the Client Workstation Download Setup link. Save the file. For Windows Vista and Windows7, we recommend that you right click on the installation package and select Run as Administrator option. If you want to install multiple Network Servers on other machines, please follow step 1.3. If you want to install multiple NetBrain Workstations, please follow step 1.4. Otherwise, you can safely skip these two steps. Step 2 Import User Information from LDAP/AD (Optional, depending on whether have LDAP/AD servers) OE Quick Setup for POC support@netbraintech.com 5

6 2.1 Import Groups from LDAP/AD Server a) Enter the LDAP/AD Info In the Customer License Server webpage, Click User Accounts>External Authentication Server. Check the Enable LDAP/AD Authentication checkbox. Fill in the server information. Notes: For the LDAP Authentication server, the server address should be entered like this: /dc=example,dc=com Where is the server IP address, "dc" denotes 'Domain Component'. For the AD Authentication server, the server address should be enteredlike this: /DC=NBTEST,DC=com Where is the server IP, NBTEST.COM is the domain name. b) Import user groups on You can enter keywords to sort groups, or you can leave it empty to view all the demand groups. Select the groups you want to add to NetBrain. Click the > button to move it to NetBrain. Then, click the Submit button. c) Edit the imported roles You can find the imported role info within the Roles tab. Edit the roles according to your needs. 2.2 Sync the user info with the external server a) SYNC the user info In the Customer License Server webpage. Click User Accounts>Users, click the Synchronize with external server hyper link. All users belonging to the imported groups will be displayed here with the Source field of AD or LDAP, as shown in the picture below. OE Quick Setup for POC 6

7 b) Grant special permissions to specific users Click on a user to open the User Properties window. The user inherits the role from its group. Apart from the default role, you can also add more roles to the current user. Step 3 Discover your Live Network 3.1 Logon to the Workstation a) Lunch OE workstation Change to another workspace server in Server box; select which workspace to login at Workspace box; the default username/password is admin/admin which can be changed in Customer License Server. OE Quick Setup for POC support@netbraintech.com 7

8 3.2 Run the Workspace Wizard (Note: The workspace wizard should automatically start by itself when you open the Workstation for the first time.) a) Wizard Step 1: Define Telnet/SSH/SNMP credentials and proxy 1. Click the Telnet/SSH login tag. 2. Click the Add button. 3. Enter the corresponding values. Alias can be any unique name. 4. Repeat step 2 and 3 to add all possible Telnet/SSH login credentials. 5. Click the other tags in the Live Network Setting window to add Privilege Password, SNMP RO community string, and Network Server (Network Server is the server you just installed in step 1.3). 6. Click the Next button to go to next step of the Wizard. b) Wizard Step 2: Discover your network from a seed router 1. Click Telnet and SNMP and select how the system should access your live OE Quick Setup for POC support@netbraintech.com 8

9 network from the drop down menu. If you are not sure, select Telnet/SSH and SNMP. 2. Enter the IP address of a seed router. 3. Click the Start Discovery button. 4. Select an entry to view the log. Note: NetBrain Network Server must have SNMP access to a device to discover the device type and vendor/model as well as CLI access to the device to retrieve configurations and L2 data for L2 topology. One common issue for NetBrain to discover a device is that Network Server is not allowed in the ACL to access the device. Please refer to this link for details. 5. View the discovery statistics and summary. Note: The discovery process includes three steps: discover the network devices and retrieve live data from your network; build L3/L2 topology in the Gateway Server; refresh workspace data from the Server to Workstation. Depending on the size of your network, the time it takes for each step varies (from a few minutes to 20 minutes). 6. Click the Finish button to exit the Wizard.. Step 4 Tune Workspace for Everyday Use 4.1 Verify L3/L2 Topology a) Map L3 connections for a device group b) MapL2 connections for a site 1. Click on the Workspace pane on the left side and extend Device Groups and then System nodes. 2. Right click on a device group in Workspacepaneand select Topology Map. OE Quick Setup for POC support@netbraintech.com 9

10 1. Click on the L2 Topology pane on the left side and extend switch groups. 2. Right click on a switch group in L2 Topology pane and select Map. 4.2 Create a Virtual MPLS Cloud (if your network uses ISP) a) Add a new MPLS Go to the Workspace menu tab, click on the Manager icon. Select MPLS Cloud at cloud the left pane and click the Add button at the bottom of the right pane. b) Add CE devices Fill in the BGP Remote AS number and click on the Create button. All devices pointing to this BGP AS will be added to the list automatically. CE device scan also be added manually by clicking on the Add button. c) Setup auto update for Check the Auto update if new CEs added option to automatically update the the MPLS cloud MPLS cloud. 4.3 Setup a Benchmark Schedule a) Setup a schedule to run benchmarking everyday On the Gateway Server web page, select Workspace -> System Benchmark. Fill in a schedule and click on the Enable Benchmark button. Note: The benchmarked data is used for historical comparison to identify what has changed in the live network. 4.4 Tune Discovery Results a) Rediscover unknown IP 1. Go to the Workspace menu tab, click on the Manager icon. 2. Select Unknown IP at the left pane and then Username/Password Mismatch. At the right pane, the system lists all IP addresses discovered as the neighbor IP address in the discovery process but was not accessible due to the fact that none of the defined username/password pairs worked. 3. Click the Rediscover button at the top right. Add the username/password pairs at the Shared Network Settings window. 4. Close the Shared Network Settings window and click the Start Discovery button in the Live Network Discovery window. Note: Using a similar approach, you can also resolve unknown IPs due to Privilege Password Mismatch or others. b) Rediscover devices 1. Go to the Workspace menu tab, click on the Manager icon. OE Quick Setup for POC support@netbraintech.com 10

11 that were discovered only by SNMP 2. Select Discovered by SNMP at the left pane. At the right pane the system lists all devices discovered by SNMP but not accessible by Telnet/SSH. 3. Right click a device and select Live Access Log menu to view why the system could not telnet/ssh to the device. If the Telnet/SSH login credentials were missing, click Workspace menu tag from the menu bar and then the Settings icon for Shared Network Settings to add the credentials. 4. Select one or multiple devices (press the Shift or Ctrl key to select multiple devices) and from the right click menu select Discover Selected Devices. What s next? For trial license (POC user): Once the NetBrain system is fully setup in your network, you can invite other colleagues to try NetBrain using this form. Please also contact us to schedule a free 1.5-hour web training session with you and your colleagues to walk through the key NetBrain features in your own environment. During the training session, we will reference the NetBrain POC Walk-Through Guide. In the mean time, please feel free to download this guide and start trying out the exciting features. For permanent license (Customer): Once the NetBrain system is fully setup in your network, you can invite other colleagues to use NetBrain. Please also contact us to schedule a free 1-hour Web meeting to review your setup and answer any questions you may have. Additional information for POC users and customers: Please reference the End-User Quick Start Guide on how to use NetBrain for dynamic documentation and visual troubleshooting. We also offer a free NetBrain elearning Course which covers all basic NetBrain features and how to use NetBrain to manage your network. OE Quick Setup for POC support@netbraintech.com 11

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