No. 10(28)/2015-NICSI

Transcription

1 No. 10(8)/015-NICSI NATIONAL INFORMATICS CENTRE SERVICES INC. (NICSI) (A Government of India Enterprise under NIC) Ministry of Electronics & Information Technology Hall No. & 3, 6 th Floor, NBCC Tower 15, Bhikaiji Cama Place, New Delhi: Phone: Fax: tender-nicsi@nic.in CORRIGENDUM-XIII Date: TENDER NOTICE NO: NICSI/LOCAL AREA NETWORK/015/47 Refer NICSI s open tender no. NICSI/LOCAL AREA NETWORK/015/47 for Empanelment of Vendors for Suppy, Installation and Commissioning of Local Area Network (LAN). 1. The tender document already published has been revised again as per requests /observation received. Revised Tender Document is attached herewithrevision-. The last date for submission of tender has been extended up to till 15:00 hours and it will be opened on at 15:30 hours. All other modifications/corrigendums in future will be published on & and also published on only. All other terms and conditions of the tender document will remain the same. Sd/- Authorized Signatory For information to: - 1. All concern thorough NICSI websites & only.. Notice Board of NICSI.

2 eoi NATIONAL INFORMATICS CENTRE SERVICES INC. (NICSI) (A Government of India Enterprise under NIC) Ministry of Communications & Information Technology REVISED TENDER DOCUMENT FOR EMPANELMENT OF VENDORS FOR SUPPLY, INSTALLATION AND COMMISSIONING OF LOCAL AREA NETWORK (LAN) (Tender Number: NICSI/LOCAL AREA NETWORK/015/47 ) 016 Page 1 of 146 H A L L N O. & 3, 1 S T F L O O R, N B C C T O W E R,15, B H I K A J I C A M A P L A C E, N E W D E L H I T E L , F A X

3 KEY DATES Tender No. NICSI/LOCAL AREA NETWORK/015/47 Name of Organization NATIONAL INFORMATICS CENTRE SERVICES INCORPORATED (NICSI) Last Date and Time for Uploading of Bids Date and Time of Opening of Technical Bids Address for Communication till 1500 hours at 1530 hours Dy. Manager (Tender) NICSI, 1 st Floor, NBCC Tower Bhikaji Kama Place, New Delhi tender-nicsi@nic.in NICSI eprocurement website: Page of 146

4 TABLE OF CONTENTS DISCLAIMER ABBREVIATIONS... 6 INTRODUCTION ABOUT NICSI OBJECTIVE OF TENDER TENDER AVAILABILITY SCOPE OF SERVICES LAN SURVEY AND DOCUMENT PREPARATION SUPPLY OF LAN PASSIVE ITEMS/EQUIPMENT S, LAYING OF CABLES AND INSTALLATION: INSTALLATION & CONFIGURATION OF LAN ACTIVE EQUIPMENT S: ADDITIONAL SUPPORT OF MANPOWER FOR LAN * Full-time Onsite Support: On-Call Support: WORK ALLOCATION WORK ALLOCATION AWARD CRITERIA QUALIFICATION CRITERIA BIDDER S QUALIFICATION CRITERIA Generic qualification Criteria (applicable for all Categories): Specific Pre-qualification Criteria for Category 1A: Specific Pre-qualification Criteria for Category 1 B: Specific Pre-qualification Criteria for Category : PRE-QUALIFICATION CRITERIA FOR BIDDER S PARTNER (OEM ) FOR PASSIVE COMPONENTS: Pre-Qualification Criteria for Bidder s Partner (OEM) for Active Components: TECHNICAL EVALUATION FINANCIAL EVALUATION... 5 BIDDING PROCESS IMPORTANT DATES ONLINE BID SUBMISSION EARNEST MONEY DEPOSIT (EMD) BID OPENING TECHNICAL EVALUATION PROCESS EVALUATION OF FINANCIAL BIDS AWARD OF CONTRACT (EMPANELMENT) EMPANELMENT PROCESS CONDITIONS RELATED TO AWARD OF WORK SECURITY DEPOSIT AND PBG PAYMENT TERMS SERVICE LEVEL AGREEMENT REFUND OF EMD & SECURITY DEPOSIT OTHER TERMS AND CONDITIONS Page 3 of 146

5 7.1 MICRO, SMALL & MEDIUM ENTERPRISES DEVELOPMENT ACT DOMESTIC MANUFACTURER CLAUSE FORCE MAJEURE TERMINATION FOR DEFAULT TERMINATION FOR INSOLVENCY LIMITATION OF LIABILITY INDEMNITY ARBITRATION CONCILIATION APPLICABLE LAW ANNEXURES ANNEXURE 1: BIDDER S PROFILE ANNEXURE : COMPLIANCE SHEET FOR OEM ANNEXURE 3: SITE SURVEY DOCUMENT ANNEXURE 4: INSTALLATION CERTIFICATE ANNEXURE 5: SITE NOT READY CERTIFICATE ANNEXURE 6: TECHNICAL SPECIFICATIONS FOR CATEGORY 1 A Table 1: Passive Components Table : Racks Table 3: Fibre Components ANNEXURE 7: TECHNICAL SPECIFICATIONS FOR CATEGORY 1 B Table 1: Active Components ANNEXURE 8: TECHNICAL SPECIFICATIONS FOR CATEGORY Table 1: GPON Components Table : Data Centre ANNEXURE 9: FINANCIAL BID LETTER ANNEXURE 10: DETAILED COSTING FOR CATEGORY 1 A & CATEGORY Table 1: Passive Components Table : Racks Table 3: Fibre Components Table 4: Services ANNEXURE 11: DETAILED COSTING FOR CATEGORY 1 B Table 1: Active Components Table : Installation and Manpower ANNEXURE 1: DETAILED COSTING FOR CATEGORY Table 1: Fiber and GPON Components Table : Data Center Hardware / Software Table 3: Services ANNEXURE 13: FINANCIAL SELECTION CRITERIA ANNEXURE 14: MANUFACTURER S AUTHORIZATION FORM ANNEXURE 15: PMA FORMAT ANNEXURE 16: BANK GUARANTEE FORMAT FOR FURNISHING SECURITY DEPOSIT ANNEXURE 17: BANK GUARANTEE FORMAT FOR PERFORMANCE SECURITY ANNEXURE 18: BANK GUARANTEE FORMAT FOR FURNISHING EARNEST MONEY DEPOSIT Page 4 of 146

6 Disclaimer This Request for Proposal ( RFP ) is issued by National Informatics Center Services Inc (NICSI). Whilst the information in this RFP has been prepared in good faith, it is not and does not purport to be comprehensive or to have been independently verified. Neither NICSI, nor any of its officers or employees, nor any of their advisers nor consultants accept any liability or responsibility for the accuracy, reasonableness or completeness of, or for any errors, omissions or misstatements, negligent or otherwise, relating to the Scope of work specified herein or makes any representation or warranty, express or implied, with respect to the information contained in this RFP or on which this RFP is based or with respect to any written or oral information made or to be made available to any of the recipients or their professional advisers and, so far as permitted by law and except in the case of fraudulent misrepresentation by the party concerned, and liability therefore is hereby expressly disclaimed. The information contained in this RFP is selective and is subject to updating, expansion, revision and amendment at the sole discretion of NICSI. It does not, and does not purport to, contain all the information that a recipient may require for the purposes for making a decision for participation in this process. Neither NICSI nor any of its officers, employees nor any of its advisors nor consultants undertakes to provide any Party with access to any additional information or to update the information in this RFP or to correct any inaccuracies therein which may become apparent. Each Party must conduct its own analysis of the information contained in this RFP and subsequent information shared by the User Departments post empanelment, to correct any inaccuracies therein and is advised to carry out its own investigation into the proposed Empanelment, the regulatory regime which applies thereto and by and all matters pertinent to the NICSI and to seek its own professional advice on the legal, financial and regulatory consequences of entering into any agreement or arrangement relating to the Empanelment. Page 5 of 146

7 1 Abbreviations S.No. Abbreviations 1. ACL Access Control List. BG Bank Guarantee 3. CST Central Sales Tax 4. DFPR Delegation of Financial Power Rules 5. DeitY Department of Electronics and Information Technology 6. DSCP Differentiated Services Code Point 7. EIA Electronic Industries Alliance 8. EMD Earnest Money Deposit 9. GFR General Financial Rules 10. GTV Grand Total Value 11. I.T. Information Technology 1. ICT Information and Communication Technology 13. IEC International Electro technical Commission 14. IEEE The Institute of Electrical and Electronics Engineers 15. IGMP Internet Group Management Protocol 16. IP Internet Protocol 17. IPv4 Internet Protocol Version IPv6 Internet Protocol Version ISO International Organization for Standardization 0. LAN Local Area Network 1. LST Local Services Tax. MAC Media Access Control 3. MIB Management Information Base 4. MPLS Multiprotocol Label Switching 5. MSDP Multicast Source Discovery Protocol 6. NIC National Informatics Centre 7. NICSI National Informatics Centre Services Inc. 8. OEM Original Equipment Manufacturer 9. P.O. Purchase Order 30. PACL Port-Based Access Control List 31. PAN Permanent Account Number 3. PBG Performance Bank Guarantee 33. PDF Portable Document Format 34. PoE Power over Ethernet Page 6 of 146

8 S.No. Abbreviations 35. PSU Public Sector Undertakings 36. PVC Poly Vinyl Chloride 37. RFC Request for Comment (IETF Specification document) 38. RFP Request for Proposal 39. RIP Routing Information Protocol 40. SFP Small Form-factor Pluggable Transceiver 41. SLA Service Level Agreement 4. SNR Site Not Ready 43. TEC Technical Evaluation Committee 44. TIA Telecommunications Industry Association 45. UT Union Territory 46. VAT Value Added Tax 47. VLAN Virtual LAN 48. WO Work Order Page 7 of 146

9 Introduction.1 About NICSI The National Informatics Centre Services Inc. (NICSI) was set up in 1995 as a section 5 Company under National Informatics Centre (NIC), Ministry of Communications & Information Technology, Government of India to provide total IT solutions to the Government organizations. NICSI provides services for a number of e-governance projects undertaken by NIC, Department of Information technology (DeitY) and other Government departments (including PSU) of Centre and State Govt. Key Operational Objectives: To provide economic, scientific, technological, social and cultural development of India by promoting the utilization of Information Technology. Computer-Communication Networks, Informatics etc. by a spin-off of the services, technologies, infrastructure and expertise developed by the NIC of the Government of India including its Computer-Communication Network, NICNET and associated infrastructure and services. To promote further development of services, technologies, infrastructure and expertise supplementing that developed by NIC in directions which will increase the revenue earning capacity of NIC. To develop and promote value added computer and computer-communications services over the basic infrastructure and services developed by NIC including NICNET. In furtherance of these objectives, NICSI has been providing various Products & Services to organizations in the Central Government, State Governments and PSUs etc. Products and Services include Hardware, Systems Software, Application Software, Software Development, Intra-Networking, Wide Area Networking, Video Conferencing, I.T. Consultancy, I.T. Implementation Support among others. NICSI s procurement processes are fully compliant with GFR rules of Government of India.. Objective of Tender Through this tender, NIC/NICSI envisages empanelling Vendors on all-india basis for Supply, Installation, and Commissioning of Local Area network (LAN), Structured Cabling, Active and Passive Networking Components and GPON for meeting the client departments/ own requirements, as the case may be. NICSI will empanel the bidders under (Two ) categories as detailed in section 4.1 below for a period of () two s which can be extended through mutual consent for a further period of (1) one. NICSI being the complete ICT solution provider receives enquiries from various user Government departments for the establishment of LAN, procurement and supply of networking (active and passive) components. In order to utilize the expertise of private sector agencies and their geographical spread, NICSI intends to set up a panel of vendors, which shall undertake such tasks for NICSI. NICSI shall study the project requirements in consultation with the client department and based on the pre-installation site survey, the empanelled vendor shall prepare the detailed scope for the LAN establishment. The detailed scope shall be used to further call for the technical presentations if required from all the empanelled vendors and the most suited vendor for undertaking the assignment will be contracted on the rates as agreed under this tender. Sealed tenders, valid for a period of 10 days from the date of opening, are invited from eligible bidders for NICSI empanelment for Supply, Installation and Commissioning of Local Area Network (LAN) on all India basis. Page 8 of 146

10 This tender will be used for turkey projects for LAN only. Individual equipment s will not be procured through this tender. The empanelment will be done as per the Scheme of Categorization, as defined in Section 4. NICSI reserves the right to reject any or all bids for inappropriateness or incompleteness or for any other reason..3 Tender Availability The tender document will be available at NICSI e-procurement site Prospective bidders desirous of participating in this tender may view and download the tender document free of cost from above mentioned website. Page 9 of 146

11 3 Scope of Services The sites at which the required work is to be carried out can be NICSI s own offices or as per its clients/ users requirement. The empanelled vendors will be required to carry out some/ all of the below mentioned activities. The detailed scope of work will be given by NICSI as per the requirements of NICSI s own users or its clients. All such work performed may be audited by a NIC/NICSI or any other Govt. agency. 3.1 LAN Survey and Document preparation Agencies empanelled for providing LAN System Integration Services are required to carry out survey for each site to study the exact requirements, after the placement of job order. The requirement may be a. Setting up of new LANs b. Extension of existing LAN Purpose of this exercise is to understand user s network requirements, take stock of all existing network components & network infrastructure and to gather any other information required for providing required services at each site. This activity should be completed within 15 days after the issuance of order. NICSI/ NIC will do the necessary coordination required to carry out this activity. Empanelled agency will designate Project engineer for the site to coordinate with NICSI/NIC or its users/ client departments as the case may be. Empanelled agency will gather required data as per formats finalized in consultation with NICSI/NIC. Agency will prepare a detailed Project report for the site which should address LAN design, Engineering, Structured cabling Installation, Commissioning, testing & certification & documentation for easy maintenance. The aspects to be covered in detailed project report are as below: LAN design - address total LAN node requirement (e.g. survey & prepare list of nodes locations), modular design with provision for easy additions, meet all the application requirements, capable for data & video, use latest Gigabit fiber / CAT 6A / CAT6 technologies for backbone & edge, use of WLAN in open areas, easy integration with WAN. Engineering - should prepare LAN IP addressing scheme, create building VLAN for segregation between user departments, creation of VLAN/ VPN across buildings & campus, address all the LAN issues, Switching configuration. The bidder needs to provide NMS and tools required for LAN monitoring. The agency will submit a pre-installation document which will include all above activity & BOM for deployment. Structured cabling installation - cable routing on building blueprint / plan with scales & distances, integration of existing cabling infrastructure if required, identification of existing cable risers and equipment closets to be used, labeling plan for cabling infrastructure, marking & identification of entire LAN infrastructure, creation of separate cable trays / pathways / raceways if required, documentation/manuals required to be handed over to building administration for safe keep of cabling infrastructure. The proposed NMS must automatically discover manageable elements connected to the infrastructure and map the connectivity between them. Commissioning, testing & documentation for maintenance strategy for phase-wise installation & commissioning of LAN, Testing & certification of LAN components & cabling infrastructure, tools & manuals required for maintenance, suggest list of items to be stocked as spares for immediate fault rectification, schedules for periodic onsite maintenance of items, etc. Two copies of the Detailed Page 10 of 146

12 Project report will be submitted to NICSI Project coordinator in form of printed, hard bound copies & two nos. of soft copies in CD/ and one copy of the document should be given to client. The agency will submit a pre-installation document which will include all above activity & BOM for deployment. NICSI/NIC team(s) from States or Headquarter will coordinate for Survey or Audit whenever required. 3. Supply of LAN Passive items/equipment s, laying of cables and installation: The shortlisted agency will supply all the passive LAN cabling equipment s as per the Detailed Project Report for a site within 6 weeks for normal sites and 8 weeks for hilly regions, after placement of job order. The list of equipment s to be supplied & their specifications are at annex of this RFP. The installation, commissioning & testing of the passive cabling infrastructure has to be completed within 6 weeks for normal sites and 8 weeks for hilly regions from date of issue of work order. The warranty for all passive components will be for a period of 1 from the date of installation. All the installation work is to be carried out as per the relevant IEEE standards (ISO/IEC 11801:00, EIA/TIA 568C., EN50173). For this the empanelled agency will post Project Manager, certified in cabling systems/lan equipment s as the case may be, at the site, till the completion of installation & commissioning of the cabling/ LAN equipment s. The empanelled agency will follow the Project report for the cabling routing plan, labeling of the cabling infrastructure and the documentation of the cabling infrastructure for maintenance & hand-over to building maintenance agency. 3.3 Supply,Installation & configuration of LAN active equipment s: The shortlisted agency will have to supply, install & configure all the active devices like Layer / Layer 3 switches etc. Supply of active components should be within 8 weeksfor normal sites and 10 weeks for hilly regions from date of issue of purchase order. Installation,commissioning and documentation should be completed within next two weeks from the data of supply for making the LAN operational at the site. IOS / software update for 5 s during the warranty period for Switches. The Switch needs to be updated with latest version of IOS. The LAN IP addressing scheme, proxy configuration, creation of in-building VLAN for segregation between user Ministries / departments, creation of VLAN/ VPN across buildings & campus, configuration for all the LAN security issues will be carried out by the empanelled agency as per the Project Report. The empanelled agency will also configure the client nodes for LAN. All the switches, proxy configurations & IP addressing scheme at clients site need to be documented for maintenance purposes by the empanelled agency and the copy of the same should be submitted to the client and NICSI. The installation, configuration & testing of LAN active devices has to be completed within 0 days after completion of passive cabling infrastructure installation at the site. The agency will submit a post installation document Hardware deployment document which will include all above activities & details of site-wise equipment deployed with corresponding IP address, configuration of switches & related policies Page 11 of 146

13 implemented. The warranty for all the active components will be for a period of 5 s from the date of installation. The agency will submit a post installation document Hardware deployment document which will include all above activity & site wise equipment deployed with necessary IP address, configuration of switches & related policies deployed. 3.4 Additional Support of Manpower for LAN * The bidders may also be required to provide additional support in the following categories, as and when required: a) Full-time Onsite Support, b) On-Call Support In case the Support is asked by the User Department, the vendor will be required to deploy Incident Reporting and Management Tool, at no additional cost to the User department, in order to monitor the performance compliance as per the SLAs. The vendor must provide a web-interface for the tool, and provide the access to the user Department Full-time Onsite Support: The bidder may be required to provide Full-time onsite support in order to meet the Service Level Agreements as mentioned in section The bidder will be responsible for Preventive maintenance of all the components supplied and installed under their work order/purchase order. The bidder will have to carry out the preventive maintenance exercise at least once in 3 months for active components The bidder will be responsible to facilitate the warranty services provided by the OEMs The bidder will be responsible to provide troubleshooting support for all networking related issues The on-site support will include provision of dedicated manpower responsible for maintenance, configuration and smooth functioning of the LAN. An indicative quantity of 1 man-power per 100 nodes can be expected by the User Department For full-time onsite support, the bidder will have to quote the per unit rates for providing technically qualified network engineer (manpower). The resource deployed should at least have a Diploma/Engineering from any of the nationally recognized institutions and should have an OEM certified networking certification, and shall have a minimum of 3-s experience in network troubleshooting and related activities On-Call Support: The bidder may be required to provide On-call support in order to meet the Service Level Agreements as mentioned in Section 6.5. Page 1 of 146

14 3.4.. The bidder will be responsible for preventive - maintenance of all the components supplied and installed under their Work Order. The bidder will have to carry out the preventive maintenance exercise at least once in every 3 months The bidder will be responsible to facilitate the warranty services provided by the OEMs The bidder will be responsible for providing troubleshooting support for all the networking related issues For On-call support, the bidder will have to quote for the bundle packages, with a free number of visits, as mentioned in the financial bid formats Any visits to provide warranty services and preventive maintenance services will not be counted as a site-visit. Also, issues resolved over call will not be counted as a site-visit Any repeat visits for an issue, which is unresolved in a single-visit, will not be counted as a site-visit Any repeat visit for an issue, which was resolved within past 3 months, but is treated as unresolved by the User Department, will not be counted as a site-visit. Page 13 of 146

15 4 Work Allocation 4.1 Work Allocation Category Works Criterion Category 1 A Supply Installation Commissioning and one warranty support for Passive Components, Racks, Fiber (Up to 1500 nodes ) Category 1 B Supply, Installation commissioning and warranty support for five s of Active components Quarterly Preventive maintenance Category Supply Installation Commissioning and warranty support for one of Passive Components, Racks, Fiber, GPON, Data Centre ( More than 1500 nodes) The RFP has been categorized into (Two) Categories: Passive Components and Racks and Fibre Switches GPON and Data Centre and Passive Components and Fibre and Rack The above categorization of Vendors aims to group vendors on the basis of their capability to undertake the desired activities, considering their ability to supply, install and maintain the LAN connectivity. Based on the criteria given below, the bidders should bid in a specific category. 4. Award Criteria 4..1 Bidder can bid for implementation empanelment in any of the Categories or all the Categories as per the qualification criteria (i.e. Category 1A, 1B and Category ). 4.. A bidder must submit a quote for all line items relevant for that specific category Any bidder who will be bidding for Category will have to bid for all items listed in category 1A. In this case, the OEM of Passive components should be same in both the categories 4..4 Any bidder who does not provide a quote for any line item in the specific category will be disqualified Technical bids for only the bidders qualifying with the general and specific pre-qualification conditions, as stipulated in this RFP, will be opened at the specified date Bids which qualify the Technical specification, will be opened for Financial Evaluation After Financial evaluation, 5 (Five) of the bidders will be empanelled in categories 1A, 5 ( Five) bidder will be empanelled for Category 1B and 5 ( Five) bidders will be empanelled for Category Page 14 of 146

16 In case the bidder violates any condition stated above, the bidder s bid shall be rejected. 4.3 Qualification Criteria NICSI shall constitute an Evaluation committee, which shall carry out the entire evaluation process. Vendors are expected to meet the following Qualification Criteria and Technical Specification basis of requirements for empanelment in the desired Category. The Bidder is required to submit all necessary documents for itself, and those supplied by its OEM, as stated in Sections 4.4 and 4.5 below. 4.4 Bidder s Qualification Criteria The pre-qualification section is divided into two subsections, i.e. Generic qualification criteria and Specific qualification criteria. Any bidder, irrespective of the category bid for, must comply with the Generic Prequalification conditions. However, agencies bidding for a particular category will be required to comply with the pre-qualification criteria associated with that category. The Bidders are required to submit all required documentation in support of the evaluation criteria specified (e.g. detailed project citations and completion certificates, client contact information for verification and all others) as required for evaluation of the bids Generic qualification Criteria (applicable for all Categories): S.No. Criteria Documents to be submitted as qualifying documents 1. The bidder should be an Information Technology Company registered in India under the Indian Companies Act 1956/013 or a partnership registered under the India Partnership Act 193 for the last Three s as on 31 st March The bidder must have Net Positive Worth and must not have any Non-Performing Assets on its Balance Sheets. 3. The bidder should be registered with the Indian Service Tax department. 4. The bidder should be a single legal entity/ individual organization. Consortium is not allowed. Copy of valid Certificate of Registration attested by Company Secretary/ Authorized Signatory Copy of certificate from Statutory Auditor / Chartered Accountant Copy of valid Service Tax Registration Certificate of the firm along with the work contract Registration no./ CST No. / VAT No. /LST No. / PAN no. should be provided Undertaking signed by authorized signatory 5. The Bidder must have valid ISO 9001:008 Copy of valid ISO certificate Page 15 of 146

17 S.No. Criteria Documents to be submitted as qualifying documents Certification. 6. a. The Bidder must have minimum one office in each of the 4 the zones (North, East, West, South) and 1 in North East. b. For North East the bidder should have r its own office or its representative/franchise offices Undertaking signed by authorized signatory, along with the address and phone numbers and a franchise agreement is to be attached in case of a franchise 7. Power of Attorney in the name of authorized signatory authorizing him for signing the bid documents or related clarifications on bid documents Power of Attorney in the name of authorised signatory 4.4. Specific Pre-qualification Criteria for Category 1A: S.No. Criteria Documents to be submitted as qualifying documents 1. Average Annual Turnover during the last three financial s (i.e , and ) : Minimum Rs 4 Crore. Annual Turnover during each of the last three financial s (i.e , and ) from Network Infrastructure and Services: Minimum Rs Cr per. 3. The bidder should have completed at least 5 assignments for implementation of LAN with one project having value of 5 Lakh with minimum 500 nodes for any State/Central Government/Department /Organisation/PSUs/Institutes Government funded / Industries 4. The bidder should have completed at least 5 assignments for implementation of Fibre with one project having value of 5 Lakh for any State/Central Government/Department /Organisation/PSUs/ Institutes Government funded/ Industries Copy of Audited Balance sheets along with Profit and loss statements with highlighted relevant figures (in case the audited financial statements do not reflect the above or copy of certificate from Statutory Auditor / Chartered Accountant Copy of certificate from Statutory Auditor / Chartered Accountant on the actual figures. Copy of complete work order/ agreement/ purchase order and successful completion certificate from the client. Certificate from client should clearly state that the scope of work was minimum 500 nodes. Copy of complete work order/ agreement/ purchase order and successful completion certificate from the client. Page 16 of 146

18 5. The bidder should have at least 4 full-time engineers on its permanent role who are certified in Passive components and/or Fiber. 6. The bidder shall be, certified by the Original Equipment Manufacturer (OEM) in all aspects of design, installation, and testing of the products described herein. 7. Earnest money deposit of value of Rs. 15,00,000/- (Rupees Fifteen Lakhs Only ) in the form of Demand Draft/Pay Order/ Bank Guarantee from a commercial bank in favour of NICSI payable at New Delhi. Certificate from Head of Human Resource of bidding vendor for the number of technically qualified network engineers. Certificate should be supported with the list of network engineers with their names, employee code, highest educational qualification, s of experience and valid OEM certifications. Copy of the ID card and contact no. A valid Authorization certificate from the OEM in the name of bidding organization is required to be furnished, as per the annexure 14 Copy of the Demand Draft/ Pay Order/ Bank Guarantee Specific Pre-qualification Criteria for Category 1 B: S.No. Criteria Documents to be submitted as qualifying documents 1. Average Annual Turnover during the last three financial s ( i.e , and ) : Minimum Rs 0 Cr.. Annual Turnover during each of the last three financial s ( i.e , and ) from sales/ installation/ maintenance of Active components : Minimum Rs 5 Cr. 3. The bidder should have completed at least 10 assignments for supply of active components (Switches, LAN extenders, Fiber Optic Network/ Terminal ) with one project having value of 50 Lakh for any State/Central Government/Department /Organisation/PSUs / Industries 4. The bidder should have at least 10 full-time engineers on its permanent roll, who are certified in, Active Copy of Audited Balance sheets along with Profit and loss statements with highlighted relevant figures or copy of certificate from Statutory Auditor / Chartered Accountant Copy of certificate from Statutory Auditor / Chartered Accountant Copy of complete work order/ agreement/ purchase order and/or successful completion certificate from the client. Certificate from Head of Human Resource of bidding vendor for the Page 17 of 146

19 Components 5. The bidder shall be, certified by the Original Equipment Manufacturer (OEM) in all aspects of design, installation, and testing of the products described herein. 6. Earnest money deposit of value of : Rs. 50,00,000/- (Rupees Fifty Lakhs Only) in the form of Demand Draft/Pay Order/ Bank Guarantee from a commercial bank in favour of NICSI payable at New Delhi. number of technically qualified network engineers. Certificate should be supported with the list of network engineers with their names, employee code, highest educational qualification, s of experience and certifications from OEM (i.e CCNA, Juniper Certified) Copy of the ID card and contact no needs to be provided A valid Authorization certificate from the OEM in the name of bidding organization is required to be furnished as per the annexure 14 Copy of the Demand Draft/ Pay Order/ Bank Guarantee Specific Pre-qualification Criteria for Category : S.No. Criteria Documents to be submitted as qualifying documents 1. Average Annual Turnover during the last three financial s ( i.e , and ) : Minimum Rs 50 Cr.. Annual Turnover during each of the last three financial s ( i.e , and ) from GPON/Optical Switching / Data Center cabling related works : Minimum Rs 15 Cr. 3. The bidder should have completed at least 3 assignments for GPON/ Optical Switching / Data Centre related works having value of 50 Lakhs for any State/Central Government/Department /Organisation/PSUs/ Industry. 4. The bidder should have at least 10 full-time engineers on its permanent roll who are certified in, who are certified in Passive Components, GPON, Fiber, Data Center cabling, Copy of Audited Balance sheets along with Profit and loss statements with highlighted relevant figures or Copy of certificate from Statutory Auditor / Chartered Accountant Copy of certificate from Statutory Auditor / Chartered Accountant. Copy of complete work order/ agreement/ purchase order and successful completion certificate from the client. Certificate from Head of Human Resource of bidding vendor for the number of technically qualified network engineers. Certificate should be supported with the list of network engineers with their names, employee Page 18 of 146

20 code, highest educational qualification, s of experience and certifications. Copy of the ID card and contact no. 5. The bidder shall be, certified by the Original Equipment Manufacturer (OEM) in all aspects of design, installation, and testing of the products described herein. 6. Earnest money deposit of value of Rs. 50,00,000/- ( Rupees fifty Lakhs Only) in the form of Demand Draft/Pay Order/ Bank Guarantee from a commercial bank in favour of NICSI payable at New Delhi. A valid Authorization certificate from the OEM in the name of bidding organization is required to be furnished as per the annexure 14 Copy of the Demand Draft/ Pay Order/ Bank Guarantee 4.5 Pre-Qualification Criteria for Bidder s Partner (OEM) for Passive Components: S. No. Item Insert Value or check-list the box Reference of Enclosed Proof, along with corresponding page numbers 1 The OEM s annual sales turnover from sale of passive components should at least be Rs.50 crores (Rupees Fifty Crores), during last 3 financial s from Fiber and/ or Passive LAN equipment s and/or GPON equipment s and/or Optical Switching or The OEM should have supplied/ implemented the GPON projects in India successfully in last 3 s. Should provide the completion certificate.. During During During Rs. Crore Rs. Crore Rs. Crore The OEM should be an ISO 9001 and ISO certified Company. The OEM should enclose a copy of quality certificate from a recognized institution for their manufacturing / assembly/ system integration facilities located anywhere in INDIA or a selfdeclaration that they are following the compliance. This certification should be from any globally recognized institution. 1. Name of the agency. Name of the Certificate 3. Validity date Page 19 of 146

21 3 The OEM must enclose the copy of the latest Income TAX return filed. 4 A copy VAT/ST/CST No. allotted by the Sales Tax Authorities, as well as PAN number of the firm allotted by the Income Tax authorities should be submitted. The OEM should be registered with Service tax department of the Government. 5 A copy of the Registration Certificate / Certificate of Incorporation of the firm, with attested copies of Articles of Association (in case of Registered firm), Byelaws and certificates of registration (in case of registered co-operative Societies), partnership deed (in case of partnership firm) should be submitted. It is mandatory that the OEM should have had a registered office in India for at least 3 s from the date of publishing of this tender.. Enclose the copy of latest Income Tax return filed copies. VAT/ST/CST No. PAN no. Service TAX NO. Enclose copy of the valid Registration No. Registration No. Name the documents enclosed. Specify s of establishment in India Pre-Qualification Criteria for Bidder s Partner (OEM) for Active Components: S. No. Item Insert Value or check-list the box Reference of Enclosed Proof, along with corresponding page numbers 1 The OEM s annual sales turnover from sale of Active Components should at least be Rs.100 crores (Rupees hundred Crores) and for OEM under PMA/ Make in India it should be at least Rs 50 crores, during last 3 financial s from Switches and/or Optical Switching and its components During During Rs. Crore Rs. Crore Page 0 of 146

22 During Rs. Crore The OEM should be an ISO 9001 and ISO certified Company. The OEM should enclose a copy of quality certificate from a recognized institution for their manufacturing / assembly/ system integration facilities located anywhere in INDIA or abroad or a self-deceleration about the compliance. This certification should be from any globally recognized institution. 1. Name of the agency. Name of the Certificate 3. Validity date 3 The OEM must enclose the copy of the latest Income TAX return filed. 4 A copy VAT/ST/CST No. allotted by the Sales Tax Authorities, as well as PAN number of the firm allotted by the Income Tax authorities should be submitted. The OEM should be registered with Service tax department of the Government. 5 A copy of the Registration Certificate / Certificate of Incorporation of the firm, with attested copies of Articles of Association (in case of Registered firm), Byelaws and certificates of registration (in case of registered co-operative Societies), partnership deed (in case of partnership firm) should be submitted. It is mandatory that the OEM should have had a registered office in India for at least 3 s from the date of publishing of this tender. Enclose the copy of latest Income Tax return filed copies. VAT/ST/CST No. PAN no. Service TAX NO. Enclose copy of the valid Registration No. Registration No. Name the documents enclosed. Specify s of establishment in India Page 1 of 146

23 4.6 Technical Evaluation A duly constituted Technical Evaluation Committee (TEC) will first select Bidders on the basis of perqualification criteria of this tender. The Bids qualifying to the qualification criteria will be considered for Technical evaluation as defined in Section 5.5 of this document The committee may seek written clarifications from the bidders. The primary function of clarifications in the evaluation process is to clarify ambiguities and uncertainties arising out of the evaluation of the bid documents. Clarifications provide the opportunity for the committee to state its requirements clearly and for the bidder to more clearly state its bid. The committee may seek inputs from their professional, technical experts in the evaluation process. 4.7 Financial Evaluation The Financial bids of the technically qualified vendors only will be opened in the presence of their representatives on a specified date and time at NICSI. Before opening the financial bids, if NICSI considers necessary, it may ask for revised commercial bids from the short listed vendors which should be submitted. The revised bids should not be more than the one quoted earlier by the respective vendor. Any vendor quoting higher rates in their revised commercial bid will not be considered for further evaluation The financial evaluation will be done for all the categories of empanelment independently. In each category, the bidders will be required to meet the minimum GTV in order to be considered for empanelment The bidders will be required to submit the financial bids in two envelopes, clearly labelled as Financial Bid Letter under Category <<mention 1A, 1B or depending on the category applied for>> and Detailed Costing for the Category <<mention 1A/ 1B / depending on the category applied for The Financial bids will be evaluated in the manner explained in Annexure 14: Financial Selection Criteria The decision of NICSI arrived at as above will be final and no representation of any kind will be entertained. Any attempt by any vendor to bring pressure of any kind may disqualify the vendor for the present tender and the vendor may be liable to be debarred from bidding for NICSI tenders in future for a period of three Years Any bidder quoting abnormally high or abnormally low prices for any component may be disqualified by NICSI The decision of NICSI arrived at as above will be final and no representation of any kind will be entertained on the above. Page of 146

24 4.7.8 NICSI reserves the right to accept any bid, and to cancel/abort the tender process and reject all bids at any time prior to award of contract, without thereby incurring any liability to the affected vendor(s), of any obligation to inform the affected vendor(s) of the grounds for NICSI s action and without assigning any reasons Arithmetical errors will be rectified on the following basis. If there is a discrepancy between the unit price and the total price that is obtained by multiplying the unit price and quantity, the unit price shall prevail and the total price shall be corrected. If the vendor does not accept the correction of the errors, its bid will be rejected and EMD forfeited. If there is a discrepancy between words and figures, the amount in words will prevail When deemed necessary, NICSI may seek clarifications on any aspect from the vendor. However, that would not entitle the vendor to change or cause any change in the substance of the tender submitted or price quoted. Also it will not imply that vendor s bid has been selected for processing For Annexure 10 / 11/ 1: i. Basic cost should include all duties such as custom, excise, etc, Freight, Packaging, Insurance, Installation/Commissioning, Warranty & any other charges. ii. Octroi/Entry tax will be paid by the vendor and get reimbursement from NICSI as per actual and as applicable on production of original receipts. iii. For all items make and model or part number MUST be given in Annexure 6 / Annexure 7 / Annexure 8, depending on category, against each item. iv. VAT / Sale tax and Service tax wherever applicable MUST be clearly indicated. Page 3 of 146

25 5 Bidding Process 5.1 Important Dates Important Dates Bid submission end date: Opening of Tender Bids (Prequalification &Technical) upto 15:00 Hrs at 15:30 Hrs Page 4 of 146

26 5. Online Bid Submission Agencies are advised to study the Bid Document carefully Each category will be treated as different tender, and will not have effect on other category in any manner, whatsoever. 5.. One (1) OEM can bid through maximum of two () SI, i.e. any OEM can provide MAF form for an item to any bidders. In case of providing MAFs to more than bidders, all bids are liable to be rejected for that item. Any OEM can provide separate MAF (to SI for different categories). The SI bidding for category should quote same OEM for Passive Components in 1A 5..3 For Racks OEM qualification criteria is not required, but will have to provide make and model need to be specified, and will provide necessary documentation For ducts, conduits, pipe and accessories MAF is not required, however make and model needs to be specified. Submission of the Bid will be deemed to have been done after careful study and examination of all instructions, eligibility norms, terms and requirement specifications in the tender document with full understanding of its implications. Bids not complying with all the given clauses in this tender document are liable to be rejected. Failure to furnish all information required in the tender Document or submission of a bid not substantially responsive to the tender document in all respects will be at the vendor s risk and may result in the rejection of the bid. All the bids must be valid for a period of 10 days from the date of tender opening for placing the initial order. If necessary, NICSI will seek extension in the bid validity period beyond 10 days. The vendors, not agreeing for such extensions will be allowed to withdraw their bids without forfeiture of their EMD. Online Bids (Complete in all respect) must be uploaded on latest by 15:00 hrs on The online bids should be submitted as under: Online bids (complete in all respect) must be uploaded on NICSI eprocurement website latest by 15:00 hours on The Online bids should be submitted as under: EN-1 Bank Draft(s)/ Bank Guarantee towards EMD as per details given in Section 5.3 should be sealed in envelopes and superscripted EMD: Empanelment of Vendors for Supply, Installation and Commissioning of Local Area Network due on at 15:00 Hrs. with letter specifying the draft details should be submitted physically to Manager, Tender Division, NICSI, 1 st Floor, NBCC Tower-15, Bhikaji Cama Place, New Delhi by 15:00 hrs. of However the scanned copy of Bank drafts/bank Guarantee/Pay Order, titled EMD_Scan_ForCategory#.pdf must be uploaded (PDF format) electronically on Page 5 of 146

27 EN- The PDF file, containing the following information, should be titled as Elig_doc_ForCategory#.pdf for Eligibility Criteria - NICSI Tender for Empanelment of Vendors for Supply, installation, and commissioning of Local Area network (LAN) i. All the documents asked for eligibility criteria. EN-3 The PDF file, containing the following information, should be titled as tech_bid_forcategory#.pdf for Technical Bid- NICSI Tender for Empanelment of Vendors for Supply, installation, and commissioning of Local Area network (LAN) i. All the documents asked for Technical Bid and as per Annexure 6 / Annexure 7 / Annexure 8, depending on category. EN-4 The XLS file titled as fin_bid_forcategory#.xls for Financial Bid- NICSI Tender for Empanelment of Vendors for Supply, installation, and commissioning of Local Area network (LAN) and should contain the Financial Bid In place of # in the file names above please mention the category number (1A, 1B or ) 5..8 The envelops/pdf files in EN1, EN and EN3 containing the financial bid in explicit/implicit form will lead to rejection of the bid 5..9 The envelops /PDF files not containing the requested details will lead to rejection of the bid In case, the day of bid submission is declared Holiday by Govt. of India, the next working day will be treated as day for submission of bids. There will be no change in the timings Tender bid must contain the name, office and after office hour addresses including telephone number(s) of the person(s) who are authorized to submit the bid with their signatures Un-signed & un-stamped bid shall not be accepted All pages of the bid being submitted must be signed and sequentially numbered by the vendor irrespective of the nature of content of the documents Ambiguous bids will be out rightly rejected NICSI will NOT be responsible for any delay on the part of the vendor in obtaining the terms and conditions of the tender notice or submission of the tender bids. Page 6 of 146

28 5..16 Vendors shall indicate their rates in clear/visible figures as well as in words. In case of a mismatch, the rates written in words will prevail Tender process will be over after the issue of empanelment letter(s) to the selected vendor(s) Bids not quoted as per the format given by NICSI will be rejected straightway No deviation from the tender specifications & terms and conditions will be accepted NICSI may, at its own discretion, extend the date for submission of bids. In such a case all rights and obligations of NICSI and the Agencies will be applicable to the extended time frame The offers submitted by fax/ or any manner other than specified above will not be considered. No correspondence will be entertained on this matter. 5.. At any time prior to the last date for receipt of bids, NICSI, may, for any reason, whether at its own initiative or in response to a clarification requested by a prospective vendor, modify the Tender Document by an amendment. The amendment will be notified on NICSI s website and should be taken into consideration by the prospective agencies while preparing their bids In order to give prospective agencies reasonable time to take the amendment into account in preparing their bids, NICSI may, at its discretion, extend the last date for the receipt of bids. No bid may be modified subsequent to the last date for receipt of bids. No bid may be withdrawn in the interval between the last date for receipt of bids and the expiry of the bid validity period specified by the vendor in the bid. Withdrawal of a bid during this interval may result in forfeiture of Vendor s EMD The agencies will bear all costs associated with the preparation and submission of their bids. NICSI will, in no case, be responsible or liable for those costs, regardless of the outcome of the tendering process Printed terms and conditions of the vendors will not be considered as forming part of their bid. In case terms and conditions of the tender document are not acceptable to any vendor, they should clearly specify the deviations in their bids. 5.3 Earnest Money Deposit (EMD) EMD will be as follows: Category 1A: Rs. 15,00,000/- (Rupees Fifteen Lakhs Only) Category 1B: Rs. 50,00,000/- (Rupees Fifty Lakhs Only) Page 7 of 146