What is mynas? How can you access mynas? Do I need to register to mynas? 1 How to use mynas

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1 How to use mynas What is mynas? mynas is an online system designed to provide the Member with access to view their policy details, submit a re-imbursement claim, send inquirers, search for providers and to track their approval status and/or reimbursement claims. How can you access mynas? To access mynas you must use your internet browser to arrive at the login page. The websites address is Do I need to register to mynas? Yes, to register to mynas please follow the below steps: Step Browse To My NAS

2 2 How to use mynas Fill a valid Card no : as printed on your insurance card e.g. 234-abc3-678b-cd32 Pick Date of birth : as printed on your insurance card

3 3 How to use mynas Fill provide your address Fill Password : It should be at least 8 characters Fill Confirm Password : should be same as Password, used to be able to login

4 4 How to use mynas Fill Mobile no. Please fill in your mobile number with the prefix e.g xxxxxxxxx Select Preferred language : English or Arabic

5 5 How to use mynas Click Sign up button: Once registration is complete & successful, you will receive a confirmation on your registered address. Using your and password you may now login to mynas How Do I login? Browse To MY NAS and login in using your and password

6 6 How to use mynas You will be redirected to Homepage Click Policy Details and Benefits tile Once in you can view your details and download your Benefits and Exclusions

7 7 How to use mynas Can I view my history and track reimbursement claims our approvals? Yes, you can by following the below instructions Click History tile Automatically all claims history appears filtered by date

8 8 How to use mynas You can refine your search by: Claim Type(Approval, Claim, Reimbursement) Claim Start Date Claim End Date(by default today s date with ability to modify) How can I Search for a provider? Click Providers Directory tile

9 9 How to use mynas Search Section: You can search for providers by clicking on any of the icon (physicians, Medical centers, pharmacies and Favorites) Click Medical Centers tile Fill search criteria to enable the search button

10 0 How to use mynas select Category (Eye Center, Hospital, Laboratory ) Select Benefits (In-patient, out-patient, Assistance, wellness, all) Select County, City

11 How to use mynas Click Enabled Search Results appear depending on search criteria in a tile like manner that contains : Medical center s name Category Phone number Address details Click Result: Related Red pin appears on the map for provider location. Please note: the system will inform you of the availability of the provider in your network.

12 2 How to use mynas How can I submit a reimbursement claim? Click Submit Request Tile Click Claim Re-imbursements Click Download

13 3 How to use mynas Claim form is automatically generated with your information Please follow the general instructions Fill in the details

14 4 How to use mynas Select country of treatment Select Visit Date Fill Physician Name

15 5 How to use mynas Fill Provider Name Fill Reason for claim (Required field)

16 6 How to use mynas Click Next Fill in the financial details of your claim Fill all Required fields : Fill Invoice number Select Currency Fill Amount Attach File Click enabled Add Maximum Upload limit is MB per file

17 7 How to use mynas One or more invoice Can be added, and removed. Click Next

18 8 How to use mynas Please follow the instructions stated and attached the required documents Click Enabled Next Select settlement mode and currency

19 9 How to use mynas Select I agree to finalize the request Once finalized you will receive an confirmation with all attachments uploaded What else can I do in mynas portal? There are various other features that are listed below You can visit the help desk section

20 2 0 How to use mynas Here you can view various useful tab like how to use your network and FAQ s You are also able to log inquiries or complaints

21 2 How to use mynas Updated news of your Insurer and NAS Inquiries You can write to us about any inquiry you may have in this section