GUIDELINES ON BASIC BUSINES PORTAL TRANSACTIONS. Cards and E-Banking Division. January 2016

Transcription

1 National Bank of Malawi GUIDELINES ON BASIC BUSINES PORTAL TRANSACTIONS By Cards and E-Banking Division January

2 Contents Page Logging on to Business Portal.. 3 Creation of Beneficiaries in Business Portal 5 Funds Transfer In Business Portal. 8 Multiple Beneficiary Payments in Business Portal. 10 Creation of Sub-users in Business Portal

3 Guidelines on logging in to the Business Portal Platform Business Portal is National Bank of Malawi s brand of Internet Banking and can be accessed as follows: 1. Go to your web browser on any device with access to the internet. 2. Type 3. The following landing page will appear: 4. Click on BUSINESS PORTAL. 5. Another page will appear, click on BUSINESS PORTAL again. 6. The following page will appear: 3

4 7. Credentials to input on the screen shall be provided by the Bank. Input the credentials provided. There should be 3: COPMANY, USER NAME and PASSWORD. 8. An agreement form will appear if you have properly inputted the credentials provided by the Bank. 9. Read through the terms and conditions and if you are in agreement tick the box AGREE and proceed to the next page. 10. You will next be prompted to change your password. Where it says OLD PASSWORD input the one that was provided by the Bank. 11. For NEW PASSWORD input anything to your liking as long as it is EXACTLY 8 characters long and consists ONLY letters and/or numbers (no special characters such as +,-,%, etc. 12. Once you have done this you will be asked to create a SECRET CODE, this is a second password. Follow the guidelines on the screen and SUBMIT. 13. You now have access to your accounts within BankNet Online Business Portal. 4

5 GUIDELINES ON HOW TO CREATE BENEFICIARIES IN BUSINESS PORTAL Before you can make a funds transfer either within National Bank of Malawi (Third Party Transfers) or to any other bank within Malawi (Domestic Transfers), you need to set up the recepient of the funds as a BENEFICIARY. Please note that for beneficiaries within NBM use THIRD PARTY. For beneficiaries with other banks use DOMESTIC. 1. To create a Beneficiary, on the menu bar click on Administration 2. Click on Data Mentainance 5

6 3. Click on Beneficiary Master 4. If the Beneficiary being created has an account with National Bank, select Third Party Transfer. If the account is held at a different bank other than National Bank, select Domestic Transfer. 6

7 5. Complete the fields under Beneficiary Details as below and Click Submit to save. 6. Please ensure to tick the boxes for ACTIVE FLAG and PAB as below (Pre Approved Beneficiary). 7. Once complete, click on SUBMIT found at the bottom of the page. You have now completed the procedure of creating a beneficiary. 7

8 HOW TO MAKE FUNDS TRANSFER ON BUSINESS PORTAL In order to make a Funds Transfer to another account within National Bank of Malawi or to another bank, the proceedure is the same. However for transfers within NBM use the THIRD PARTY FUNDS TRANSFER option. For transfers to other banks use the DOMESTIC TRANSFERS option. 1. To make a funds transfer click on CASH SERVICES 2. Click on FUNDS TRANSFER 3. Once you have clicked on Funds Transfer, the following screen will appear. 4. Click on FT Initiation and then Third Party Transfer as illustrated above. 5. Complete all the fields displayed. 6. For Transfer From, click on the Magnifying Glass, your accounts will be listed and select the one from where the funds will be debited. 8

9 7. Under Transfer to, if you click the Magnifying Glass, a list of your beneficiaries will appear, select the desired recepient from this list. 8. Once you have indicated the amount and currency to transfer, click on SUBMIT to finalize the transfer. The folowing screen will appear confirming submission to the Bank: You may print the receipt generated or export it to PDF or Excel. 9

10 MULTIPLE BENEFICARY PAYMENT This module is used for the payment to more than one beneficiary at a time. This is ideal for the payment of salaries, allowances or multiple payees within NBM (Third Party) or with other banks (Domestic). To perform a multiple beneficiary payment do the following: 1. Click on CASH SERVICES 2. Click On BULK. The following screen will appear: 10

11 3. Click on BK INITIATION 4. Click on FROM SCRATCH The following screen will appear 5. Click on PAYMENT (Please Note, do not use Payroll or Collection) The following screen will appear 11

12 6. Click on THIRD PARTY (for Payments within NBM). For payments to other banks select Domestic Funds Transfer. 7. Click on the Magnifying Glass next to FROM to select the account from which the payments are to be made. 8. Then click OK, the following screen will appear: 12

13 9. Under GENERAL DETAILS provide the information for BULK DESCRIPTION, TEMPLATE ID and TRANSFER DATE. Please provide names/details meaningful to you. 10. Next go to the section labeled BULK SUMMARY 11. Click on ADD to start adding the BENEFICIARIES and the AMOUNTS TO BE PAID to them. Please note that the beneficiaries need to be set up prior to this procedure of Bulk Payment. PLEASE ALSO NOTE the section for TOTAL AMOUNT OF RECORDS will automatically update as you add beneficiaries to be paid within the BULK PAYMENT. 12. When you have completed adding the beneficiaries click on SUBMIT to make the payment. After this an authorizer needs to authorize the payment. 13

14 CREATION OF SUB USERS IN BUSINESS PORTAL Only the Company Administrator/ Super User can create sub users within a company. Creation of a sub user is done in 3 steps as follows: Creation of the User Profile Assignment of Accounts the user can access and to what extent the user can access these accounts Authentication, thus setting up of Passwords and Secret Codes To create a sub user follow these steps: 1. Click on ADMINISTRATION 2. Click on USER MENTENANCE 14

15 The following screen will appear A. PROFILE CREATION 3. Click on PROFILES and then ADD A NEW USER The following screen will appear 15

16 4. Populate the fields that appear. Please note that all fields with stars are mandatory. 5. Under AUTHENTICATION MODE select SECRET CODE from the drop down menu. Further down you will see the following screen 6. Under AUTHORIZATION LEVEL select the individual s level as per your organization s hierarchy Under ROLES, this is where you select item by item what roles the individual is permitted to take. 16

17 For example and individual under category A may have authority to approve a transaction not exceeding MK50, 000, It all depends on the organization s structure. D may have an authorization limit of MK0.00, etc. 7. Next assign the User s roles. You will note that each item has MAKER, VERIFIER and SENDER. MAKER is INPUTER, VERIFIER is CHECKER and SENDER is AUTHORISOR. 8. Please note that some organizations will have ENTITIES. These can be SUB COMPANIES for which you may also limit other user access in addition to the Main Company s accounts. 9. For example if I work for company A, and the owners of company A also have companies B and C. B and C will be set up as entities under company A and they can restrict which employees have access to company A accounts, company B accounts and company C accounts. Company A will be Default and B and C will be entities. 10. When you are done assigning Roles to the default company accounts and entities, click on SUBMIT. 11. Please note that submission of a new profile takes relatively a long period to validate and update. B. ACCOUNT ASSIGNMENT ASSIGNMENT OF RIGHTS 1. Click on USER ACCOUNTS 17

18 2. Click on the user you wish to assign account access rights to, the following screen will appear: 3. Click the Green arrow next to HEAD OFFICE. A list of the Company Accounts will appear. 18

19 6. Click on the accounts you wish to give the User access to. PAB stands for Pre Approved Beneficiaries. So if you tick there the User will be given access to the Company s Beneficiaries. 7. Please recall that when setting up the user s profile we already assigned roles/ rights the user has. In this case if there are some we wish to remove we can do so in this window. 8. Once you are done click on SUBMIT. 19

20 C. The final stage is AUTHENTICATION ASSIGNING PASSWORDS 1. To do this click on AUTHENTICATION. 2. Click the user for whom you wish to set the password 3. Tick on RESET PASSWORD and RESET SECRET 4. Then click on SUBMIT 20

21 5. The password will go to the indicated when setting up this user s profile. END 21