Wire Manager Domestic and International Reference Guide

Transcription

1 Wire Manager Domestic and International Reference Guide

2 Welcome to Wire Manager This guide is intended to provide you with clear and concise instructions on how to process and review domestic and international wire transaction through our online Wire Origination solution found within Business Online Banking. Log on 1. Log on to Enterprise Banks website EnterpriseBanking.com. 2. Under the Account Login menu on the right-hand side, select Business Banking then click Log In 3. Enter your Access ID and Select Log In 4. If applicable, answer your Security Challenge question and Select Submit. You may choose to register the PC you are on so that you are not challenged in the future. However, if you are logging in from a previously registered PC then you will not be challenged. Skip to step Enter your Password and Select Log In Enable your security token (For first time token users only) 1. Hover over the Account Services menu tab and choose Enable Your Token. 2. Create a 4 digit PIN to lock/unlock your token. Confirm the PIN. 3. At the APPLI - screen press 1 on your token. An 8 digit number should appear. 4. Enter only the 8 digit number from your token into the One Time Password box on the online banking website. 5. Enter your 4 digit PIN that you chose for your token. 6. Enter a valid Address should you have to reset your password. 7. Create a Secret Question and Answer that the bank can use to identify you when you call the bank for assistance. 8. Select Submit. The enablement process is complete. (This is a one-time process.) How to Submit a Domestic or USD International Wire Online 1. Hover over Management Tools and choose Wire Manager. 2

3 Note: Depending on your user rights the menu may be less than what appears in the above image. Inquire Wire Transfer Allows you to search up to 45 days of outgoing wire history. Change Wire Transfer Allows you to change or complete a previously saved wire transfer that was started but never processed. New Wire Transfer Allows you to create a new wire transfer. New Wire Transfer Using Existing Transfer Allows you to re-use the wire details of a previously submitted wire transfer. The wire must be within the prior 45 days in order to appear in the search results. Delete Wire Transfer Allows you to delete a previously saved wire transfer that was started but never processed. Wire Transfer Template Allows you to create a wire template with detailed wire destination information that can be used and re-used at a later date. Templates are available for use anytime and are not affected by the 45 day history parameter. Review Wire Transfer Template Allows you to approve or disapprove a wire template that another employee has elected to create or edit. During the approval process you can select which employee(s) can utilize the template and whether the employee(s) can edit the template. 2. Choose either: a. New Wire Transfer and then the Wire Type: Domestic or International and click Submit. Then proceed to step 3 b. Wire Transfer Template if the wire instructions were previously saved in template format. Enter known information about the template to narrow your search results or simply click Submit to see all templates. 3

4 3. To create a New Wire: Fill in all required (*) fields and any optional fields if the information is known. 4. Click Save to process the wire transfer at a later time by going into Change Wire Transfer or click Process to continue with the wire transfer. 5. When prompted to use your token: Turn your token on by pressing on your token. Unlock your token by entering your 4 digit PIN. At the APPLI - screen press 2 on your token. Enter the 8 digit Challenge Value from the website into your token. A return value should appear. Enter the returned value from your token into the Response Value box. Click Submit. 6. The system will then edit check and limit check the file. Ensure the file successfully processes and then click Done. 1. To create a wire transfer using a previously inputted template: 2. Choose Wire Transfer Template and enter the template description, if known to narrow your search results or simply click Submit to see all saved templates. 3. Click the icon under New Transfer to the right of the template name that you wish to process. 4

5 4. Enter the date, dollar amount and any message to beneficiary, if applicable. Click Save to process the wire transfer at a later time by going into Change Wire Transfer or click Process to continue with the wire transfer. i. Turn your token on by pressing on your token. ii. Unlock your token by entering your 4 digit PIN. iii. At the APPLI - screen press 2 on your token. Enter the 8 digit Challenge Value from the website into your token. A return value should appear. Enter the returned value from your token into the Response Value box. Click Submit. The system will then edit check and limit check the file. Ensure the file successfully processes and then click Done. Tips & Reminders confirmations, warnings and file with errors are generated after each Wire Transfer submission. Please address s accordingly, if necessary. All Wire Transfers will be processed immediately, so long as available funds are in the debited account, wire instructions pass OFAC screening and all pertinent information is input. The Bank s wire transfer cutoff time is 4:00PM EST. 5

6 Please Note: Batches and files submitted after 4:00 PM EST will be processed the next business day. 6 Updated November16, 2017