Ariba Network Registration Guide. The County of Santa Clara (SCC)

Transcription

1 Ariba Network Registration Guide The County of Santa Clara (SCC)

2 Content Introduction Supplier Registration Account Configuration Ariba Network Support 2

3 1. Introduction 2. Supplier Registration 4. Ariba Network Support The Introduction County of Santa Clara (SCC)partners with Ariba Your customer, the County of Santa Clara, selected the Ariba Network as their electronic transacting provider. As their preferred supplier, Santa Clara invited you to join the Ariba Network and start transacting electronically with them. The Registration Guide shows new suppliers how to register on the Ariba Network and existing users how to incorporate Santa Clara in their already existing accounts. Please note that the County of Santa Clara has prepaid for their Ariba transaction fees, hence you will not be charged for transacting with them. This guide also deals with the SMP fees and describes how to access supplier support. 3

4 1. Introduction 2. Supplier Registration 4. Ariba Network Support The Ariba Network is the leading business network Santa Clara Advance Shipment Notices Invoices Supplier Purchase Order Confirmations Catalogs Online Purchase Orders Ariba Discovery cxml EDI CSV 1+ million Trading Partners 65+ million Annual Invoices $450B In Annual Commerce 190 Countries >60% Global 2000 use the Network 40+ million Annual Purchase Orders 4

5 1. Introduction 2. Supplier Registration 4. Ariba Network Support Using your existing systems, what if you could... Collaborate immediately with all trading partners? Immediate access to online invoice creation tool Automation and catalog posting for your buyers in <8 weeks Turn paper into efficient electronic transactions? 75% faster deal closure 75% order processing productivity gains via cxml 80% increase in order accuracy through PunchOut Catch errors and correct them before they even happen? 64% reduction in manual intervention Track invoice and payment status online in real time and accelerate receivables? 62% decrease in late payments 68% improvement in reconciling payments See opportunities you re missing and have the ability to trade globally? 15% increase in customer retention 30% growth in existing accounts 35% growth in new business 5

6 1. Introduction 2. Supplier Registration 4. Ariba Network Support Ariba Discovery Ariba Discovery is the business matchmaking service that helps you find leads among thousands of large companies on the Ariba Network. Postings made by any Ariba Network registered buyer are matched to you based on the commodities and sales territories you select. That is why commodity selection is an important part of creating and maintaining an Ariba Discovery profile. You ll receive relevant business opportunities in a form of Leads, or as notifications. More info under 6

7 Supplier Registration

8 2.Supplier Registration 1. Introduction 4. Ariba Network Support Overview of Supplier Registration and Account Configuration Invitation Letter - Trading Relationship Request (TRR) 1 2 This contains information about electronic transactions with the County of Santa Clara and a link to the landing page. Landing page Two possibilities: Existing User Login New User Registration New user registration 3 4 Account Configuration 3 steps to complete Company Profile Accept Terms of Use Configuring PO routing and notification Configuring Invoice routing and notification Confirm Address 8

9 2.Supplier Registration 1. Introduction 4. Ariba Network Support Review Invitation Letter - Trading Relationship Request (TRR) An containing the Invitation Letter will be sent from ordersenderprod@ansmtp.aria.com. Select the Click here link to be redirected to the Ariba Network Landing page (see next slide). If you did not receive the Invitation Letter/ , check your spam folder and enable the above address as a trusted source. 9

10 Ariba Landing Page 2.Supplier Registration 1. Introduction 4. Ariba Network Support Two Possibilities: Existing User : E Log-in using your current Ariba username and password to accept the relationship with SCC. New User : N Select Register Now to start the registration and follow the instructions on the next slides. N E 10

11 2.Supplier Registration 1. Introduction 4. Ariba Network Support Supplier Registration (For First Time Users) Step 1: Company information Information pre-populated on this page was provided by your customer. Please review the information for accuracy and completeness. For instructions on how to select the commodities, please see the next slide. 11

12 2.Supplier Registration 1. Introduction 4. Ariba Network Support Supplier Registration (For First Time Users) Product and Service Category Selection You can assign product and/or Service Category(ies) for your company by either the Search or Browse options on the Product and Service Category Selection page. Multiple product categories may be selected from the list. Selections are displayed in the My Selections field. 12

13 2.Supplier Registration 1. Introduction 4. Ariba Network Support Supplier Registration (For First Time Users) Product and Service Category Selection 1. Click on Add to access the Product and Service window. 2. Type in a keyword which would describe in general what your company provides and click on Search if no matches are found, use a different expression. 3. Select the area of business and click on Add or Browse the Categories to find more precise matches. 4. Selected commodities appear in My Selection section. 5. Click on OK or Add to add more commodities. 6. After the Commodity Selection window closes, the chosen commodities are displayed in the Commodities section. 13

14 2. Supplier Registration 1. Introduction 4. Ariba Network Support Supplier Registration (For First Time Users) Sales Territories Selection 1. Define your company s business geography/sales territory by clicking on either Global or Select Shipto or Service Locations. 2. Clicking on Select Ship-to or Service Locations allows you to further refine your territory on a regional, state states/provinces level (3 rd column). 3. When your territory is highlighted, click on Add button. 4. Sales Territories appear in My Selections

15 Supplier Registration (For First Time Users) Administrator information + Accept Terms of Use Complete the information (fields marked with an asterisk are mandatory). Username can be identical with your address. Password must consist of at least 8 characters containing letters and numbers. Passwords are case-sensitive. Provide a response to a Secret Question (in case you need to retrieve a forgotten password or username). Check the box to accept Terms of Use Click Continue 2.Supplier Registration 1. Introduction 4. Ariba Network Support 15

16 2.Supplier Registration 1. Introduction 4. Ariba Network Support Supplier Registration (For First Time Users) Activate and verify your You will receive an to verify the contact address you provided. Check your inbox. Click Resend if you haven t received an or if you wish to enter another address. You will then receive a second containing a link Click here to activate your Ariba account). Clicking on the link will take you to the Ariba Network Site (see next slide). 16

17 2.Supplier Registration 1. Introduction 4. Ariba Network Support Supplier Registration Activate and verify your In the Ariba Welcome page select Go to my Company Profile to continue company profile process. Once logged in to your account you have the option to give a more detailed description of your company s profile. This information is optional but we advise you to complete as much information as possible as this will give your buyers a more detailed overview of your activities. More information about this can be found in the Account Configuration guide. 17

18 Supplier registration Role Selection 2.Supplier Registration 1. Introduction 4. Ariba Network Support The preliminary screen leading into the Ariba Network will require you to select your ROLE in the company. Select one and save. You can change business role at any time on My Account page 18

19 Account Configuration Configure PO Routing and Notification Electronic Invoice Routing and Notification Activate Test Account

20 1. Introduction Account Configuration Welcome to the Ariba Network The Ariba Dashboard contains links and helpful info to help you complete the registration process. 1. Getting Started with Ariba - video information on registration and the Ariba story. 2. Review Ariba Fee Structure- The County of Santa Clara (SCC) has pre-paid transaction fees for all between SCC and your company 1. Confirm Billing Contact - establishes invoice and finance correspondence 2. Add User to Your Account - allows for multiple users at a company 3. Complete Enablement Tasks - are further requirements to establish your account. Cicking this option brings you to the screen on the next slide 2. Supplier Registration 4. Ariba Network Support 20

21 1. Introduction Account Configuration Network Settings The Enablement Tasks tab contains the Supplier Enablement Tasks that will allow SCC to fully conduct purchasing activities with your company through the Ariba Portal. Configure your account through clicking on the Pending Tasks or Select the Enablement Tasks tab to view. 2. Supplier Registration 4. Ariba Network Support 21

22 1. Introduction 2. Supplier Registration Account Configuration Network Settings 4. Ariba Network Support Electronic Order Routing in Network Settings allows you to manage : 1. New Orders 2. Change/Cancel Orders 3. Other Documents 4. Notifications

23 1. Introduction 2. Supplier Registration Account Configuration Configuring PO Routing and Notification 4. Ariba Network Support For Change Orders and Other Document Types select Same as new catalog orders without attachments or set according to your preference. Specify a method for sending Order Response Documents (Confirmations and Ship Notices) Specify a User to receive notifications. NOTE: For New Orders, select Document Type = Catalog Orders without attachments= . Then check Include document in message to receive PO as an attachment 23

24 1. Introduction 2. Supplier Registration Account Configuration Electronic Invoice Routing and Notification 4. Ariba Network Support Electronic Invoice Routing allows your company to a method to send invoices to SCC Online (PO Flip) cxml EDI Configure Notifications to s (the same way as in Order Routing). Complete information on this page. 24

25 1. Introduction 2. Supplier Registration Account Configuration Create and Activate your Test Account To set up your Test Account, you need to be on the tabular view of your Ariba Network Production Account. Click your name in top right corner and then Switch to Test ID. The Switch To Test Account button is only available to the account Administrator. Administrator can create test account usernames for all other users needing access to the test account. Create Username and Password for your test account. Your Test account should be configured to match your Production account. This will ensure the testing results are consistent with what will result in Production. Once you have set up your test account, you are ready to receive a test purchase order. 4. Ariba Network Support Note:Test account transactions are free of charge. Note: The Network will always display which mode you are logged into, (Production or Test). Your Test account ID has the suffix -T appended to your Ariba Network ID (ANID). 25

26 1. Introduction 2. Supplier Registration 4. Ariba Network Support Supplier account is created! Your Ariba Network account is created and you are now ready to receive PO s! Once logged in to your account you have the option to give a more detailed description of your company s profile. This information is optional but we advise you to complete as much information as possible as this will give your buyers a more detailed overview of your activities. More information about this can be found in the Account Configuration guide. 26

27 Ariba Network Support

28 1. Introduction 2. Supplier Registration Training and resources Santa Clara Supplier Information Portal 4. Ariba Network Support Buyer specific information is available in one place. Select the name of your company in the top right corner and then click the Customer Relationships link Select the buyer name to view transactional rules: o Customer Invoice Rules determine what you can enter when you create invoices 2 Select Supplier Information Portal to view the following presentations to learn more about transacting with Santa Clara: o Account Configuration Guide o Santa Clara Purchase Order Confirmation and Ship Notice Guide o Santa Clara Invoice Guide o Supplier Membership Program / Supplier Registration Guide 28

29 1. Introduction 2. Supplier Registration Training and resources Ariba Network standard documentation and useful links 4. Ariba Network Support Go to: Click on the Help link in the upper right hand corner of the page to access Help Center. In Learning center there is Product Documentation available for Users or Administrators. Useful Links Ariba Supplier Membership page - Ariba Network Hot Issues and FAQs - Ariba Cloud Statistics Detailed information and latest notifications about product issues and planned downtime if any during a given day Ariba Discovery - Ariba Network Notifications - Information about downtime, new releases and new features 29

30 1. Introduction 2. Supplier Registration 4. Ariba Network Support Who should you contact? Supplier Support During Deployment Ariba Network Registration or Configuration Support Please contact for any questions regarding registration, configuration, Supplier Membership Program fees, or general Ariba Network questions. Santa Clara Business Support Please contact the Santa Clara Supplier Enablement team at for business-related questions. Supplier Support Post Go-Live Ariba Network Support for Actively Transacting Suppliers Region Contact Number US/Canada Toll Free ARIBA ( ) North/South America Europe, Middle East and Africa +44 (0) (toll free number for France, Germany, Italy, Netherlands, Spain, Sweden, Switzerland & UK) Asia Pacific

31 1. Introduction 2. Supplier Registration Supplier support post Go-Live Help Center 4. Ariba Network Support Go to If you forgot your username or password click on the link Forgot Username or Forgot Password. To access our Help Center, log into your account or go to Click the Help link in top right corner. Click Help Center and go to Support section. Search for any topic you would like to know more about. If none of the articles answers your query, click on Create Online Service Request button to contact our Customer Support. Fill out our web form. Select Problem Type. Note Santa Clara in the Issue Description. 31